It seems I have very good 4g signal at my work but when I am at home, it gets stuck on either 1x or 3g, according to sprint, there is 4g coverage on my house.Does anyone have problems with 4g not working properly? Its getting me annoyed since I use hotspot at my house. Any suggestions would be helpful.
I've noticed it'll show 3 bars of 4g at home, but if I actually start browsing it drops to 3g. My friend had done nothing but complain about sprints network so I am just assuming it's their problem.
Sent from my HTCONE using xda app-developers app
I'm having the same problem! My friends iPhone gets better reception, and we both have Sprint. He gets LTE at my house in my office, but I get 3G or 1X. It's very frustrating. I may return the phone, or leave Sprint altogether, as I didn't have these problems with my Verizon Note 2.
vampire5003 said:
I'm having the same problem! My friends iPhone gets better reception, and we both have Sprint. He gets LTE at my house in my office, but I get 3G or 1X. It's very frustrating. I may return the phone, or leave Sprint altogether, as I didn't have these problems with my Verizon Note 2.
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I have used sprint chat with an agent and followed every troubleshooting method and still 3g. I will check the store to see if I can exchange it for another phone or see whqt happens
Could just be a week signal. Note that the signal bars on your phone are NOT for 4G. Check out this helpful write up over at S4GRU could help you determine what is up once you check LTE signal levels.
Related
So to start out, this is my 3rd HTC ONE. First one had a bad camera. The next one was a refurb with a screen burn-in problem.
I'm now on my 2nd refurb, everything looks good and checks out, but I'm noticing that I'm not connecting to 4G. Like, ever. I've called Sprint and their reply is that I'm on in a fully launched LTE market, which is true. But on my commute to and from work every day I connect to a minimum of 2 towers with LTE, using both my old GS3 and the first 2 HTC ONES that I had.
Also in settings -> about -> network it's showing CDMA rev A instead of the usual eHRPD that has shown there for months, even before LTE towers started coming up.
So I'm 99% convinced something is wrong with the radio on this phone.
Do you guys think the same? All the settings are in place for LTE to connect. My SIM (UICC) number is in Sprints system, my network mode is LTE/CDMA, I've updated PRL and Profile about 10 times each. I've toggled airplane mode numerous times near the towers I know have LTE. I'm just at a loss here, and I'm sick of these crappy refurbished phones!
Thanks guys.
It must be the phone my phone has a similar problem by not connecting 3G only 1x and LTE. Take it to a sprint store and see what they say about it.
Sent from my SPH-L720 using xda premium
Hello guys,
So I just bought my HTC one about a week ago. I'm.. pretty much in love with it. I haven't had time to sit down and room and customize it and such, but plan to soon.
However, i'm having an issue with it. The phone shows that it is connected to 4G and has full signal. However, it will not load anything whatsoever. Sometimes it works... but most of the time it does not, and I cannot figure out why. I also really hate that I can't manually toggle JUST the 4G on/off without diving into the settings. Waiting for the phone to decide to search for a 4G signal is frustrating. I'm somewhere I know has 4G signal, but the phone takes a long time before it realizes.
Is there anyone else who has these issues or someone who knows what I can do about them?
Thanks
Kleinersaphire said:
Hello guys,
So I just bought my HTC one about a week ago. I'm.. pretty much in love with it. I haven't had time to sit down and room and customize it and such, but plan to soon.
However, i'm having an issue with it. The phone shows that it is connected to 4G and has full signal. However, it will not load anything whatsoever. Sometimes it works... but most of the time it does not, and I cannot figure out why. I also really hate that I can't manually toggle JUST the 4G on/off without diving into the settings. Waiting for the phone to decide to search for a 4G signal is frustrating. I'm somewhere I know has 4G signal, but the phone takes a long time before it realizes.
Is there anyone else who has these issues or someone who knows what I can do about them?
Thanks
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I've actually been having that issue for a week or so. No matter what ROM I'm running. Very strange. Maybe Sprint is "upgrading" their towers....lol. I'm in VA, are you in VA by chance?
D
Maybe someone can answer this better but 4G doesn't have "bars" the bars are for your 3G do you may show full bars but still have a weak 4G signal.
The best way I have found to address this is if your connected to 4G and you aren't able to connect to anything go into your mobile data settings and temporarily switch to CDMA only, or toggle CDMA then switch back to CDMA/LTE this will cause your signal to cycle and you may be able to browse using the 4G.
Sent from my HTCONE using xda app-developers app
Konfuzion said:
Maybe someone can answer this better but 4G doesn't have "bars" the bars are for your 3G do you may show full bars but still have a weak 4G signal.
The best way I have found to address this is if your connected to 4G and you aren't able to connect to anything go into your mobile data settings and temporarily switch to CDMA only, or toggle CDMA then switch back to CDMA/LTE this will cause your signal to cycle and you may be able to browse using the 4G.
Sent from my HTCONE using xda app-developers app
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Datdude, no i am in Texas.
Konfuzion, thats disappointing. Toggling the signals through the settings is really clunky and always ends up with my phone having no signal at all for a couple minutes while it cycles everything. Is there an easier way? Maybe a widget I can get somewhere to do it more quickly?
Also, I dislike that I have no representation of how strong a 4g signal I have. I don't want the phone to tell me I have signal where there is none. Is there a ROM that will show this, maybe?
All in all, while I love the phone, I'm beginning to regret the upgrade. 4g data is very important to me as I use my phone as a mobile modem for work. In places (the exact same chairs) where I had strong enough WiMax 4g signal to do what I wanted, even to play latency restricted games like a MOBA, I can't get the LTE to do anything. I really don't want to have to downgrade, just to keep access to an inferior 4g signal, even if it's more reliable.
Bump for help?
Check out SignalCheck Pro, it will show you your true 1x, 3g and LTE signal strength. I just got my One on Monday and haven't had any 4g issues here in NC.
Sent from my HTCONE using Tapatalk 4
You can also check your LTE reception by going to Settings->About->Network. Anything above -120dBm RSRP is useable, though if it gets much lower than that, the signal becomes tenuous. I think the lowest I've held onto was -124dBm.
Also, I run into this problem every few days around Chicago. The data connection just seems to stall. The fastest way I found to fix it is to toggle Airplane mode with the widget that I keep on my home screen.
Sent from my HTCONE using Tapatalk 2
subhumanderelict said:
You can also check your LTE reception by going to Settings->About->Network. Anything above -120dBm RSRP is useable, though if it gets much lower than that, the signal becomes tenuous. I think the lowest I've held onto was -124dBm.
Also, I run into this problem every few days around Chicago. The data connection just seems to stall. The fastest way I found to fix it is to toggle Airplane mode with the widget that I keep on my home screen.
Sent from my HTCONE using Tapatalk 2
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Thanks guys for your responses! I went ahead and bout Signal Check Pro and although I don't understand all the numbers, my RSRP is around -105 to -110 at the moment, so it looks like i'm on the lower end of the connectively spectrum. Hopefully this app will help me better understand when my 4G is and isn't going to work.
Hey guys
So I looked around the forum for an answer to this question and i found similar topics but not exactly what I was looking for. I have the HTC one with sprint and the only issue I have with it is how it handles its preferred networks. If have 2 bars of LTE but 4-5 bars of 3g its going to stay on 3g and not switch to LTE. Is there anyway to change how it gives each signal preference. Currently it will wait till there is no 3g signal before it switches to 2g but LTE is not giving the same preference. I know it's just this phone because I had the iphone 5 before this and when I was on campus at my university it would stick to the 1 bar of LTE i had rather than switching to 3g. If I force the phone in LTE only mode then it will pick the LTE signal but then I can't call and text obviously so it's not very useful.
There are two things that the iphone 5 did which I miss but otherwise love this phone. One is getting LTE in places that has low coverage and the other is roaming on verizon network on 3g. The iphone would always roam on 3g but the htc one only roams on 2g.
Is there a way to change those things with this phone? Thanks in advance!
onelight17 said:
Hey guys
So I looked around the forum for an answer to this question and i found similar topics but not exactly what I was looking for. I have the HTC one with sprint and the only issue I have with it is how it handles its preferred networks. If have 2 bars of LTE but 4-5 bars of 3g its going to stay on 3g and not switch to LTE. Is there anyway to change how it gives each signal preference. Currently it will wait till there is no 3g signal before it switches to 2g but LTE is not giving the same preference. I know it's just this phone because I had the iphone 5 before this and when I was on campus at my university it would stick to the 1 bar of LTE i had rather than switching to 3g. If I force the phone in LTE only mode then it will pick the LTE signal but then I can't call and text obviously so it's not very useful.
There are two things that the iphone 5 did which I miss but otherwise love this phone. One is getting LTE in places that has low coverage and the other is roaming on verizon network on 3g. The iphone would always roam on 3g but the htc one only roams on 2g.
Is there a way to change those things with this phone? Thanks in advance!
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Have you tried changing the preferred in the *#*#4636*#*# > Phone Information?
Hi thanks for the response. Yes I have messed around with that. That's how I got the LTE only option. It isn't a matter of not finding LTE signal. It's just the way the phone handles what is perferred. The phone first sees if there is a strong LTE signal and it catches that but the moment it goes to about 3 bars or less it will switch to 3g. I want it to continue sticking with LTE until the signal is gone completely like it does with 3g -> 2g.
onelight17 said:
Hi thanks for the response. Yes I have messed around with that. That's how I got the LTE only option. It isn't a matter of not finding LTE signal. It's just the way the phone handles what is perferred. The phone first sees if there is a strong LTE signal and it catches that but the moment it goes to about 3 bars or less it will switch to 3g. I want it to continue sticking with LTE until the signal is gone completely like it does with 3g -> 2g.
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If its that way then I belive a builder will be able to forge a flashable zip for that purpose.
Terramoto said:
If its that way then I belive a builder will be able to forge a flashable zip for that purpose.
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I see. And who do I ask for that? Or how can I build one? Sorry I am a bit of a rookie in this. I don't want to mess around with it too much but can learn. I thought there might already be some sort of hack or a modded PRL.
any new insight on this by anyone? thanks
I have lte at my work if I do lte only but it will switch to 3g when i turn everything else one because 3g signal is stronger than lte. id rather use lte however but still have my texting and calling capabilities.
onelight17 said:
any new insight on this by anyone? thanks
I have lte at my work if I do lte only but it will switch to 3g when i turn everything else one because 3g signal is stronger than lte. id rather use lte however but still have my texting and calling capabilities.
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I know it's not an optimal solution, but have you considered using Google Voice integration in the meantime? With LTE only mode, so long as you're signed into an app of choice (Google Voice/Hangouts should be able to handle your calls and texts if you tweak at it a bit), you should have the desired service until you can get some dev help.
With Verizon I started to have drops in signal all together and rarely could connect to 4g. I went and activated a sprint account and it first things seemed fixed. Now 24 hours later my phone will not connect to 4g even though signal monitors show a LTE connection, I have to force a 3g connection to have internet. This is happening in areas with great 4g coverage for both providers. Would you consider this a defective phone? Has anyone else experienced these issues? Any help would be great both Verizon and sprint seem to be at a lost about what's causing this.
One of the great things about this device on Verizon's network is instant LTE service. In my house I have dead areas which cause my signal to drop. When trying to get LTE back it can sometimes take 30 seconds or more because once I get to an area with service it will first go to 3G and then sometimes get stuck on it and I'll have to toggle airplane mode to get LTE back in a timely manner. With the OnePlus6T as soon as I have service it goes instantly to LTE! This is the first time I've ever had a device connect to LTE so fast. All my previous devices over the past 5 years since I've had LTE in my area have annoyed me because they always go to 3G first even though I have strong LTE service where I live.
I've always wondered why companies can't make their phones instantly connect to LTE when it's there and why they always favor 3G -- but this is no longer an issue since the OP6T doesn't have 3G on Verizon
imucarmen said:
One of the great things about this device on Verizon's network is instant LTE service. In my house I have dead areas which cause my signal to drop. When trying to get LTE back it can sometimes take 30 seconds or more because once I get to an area with service it will first go to 3G and then sometimes get stuck on it and I'll have to toggle airplane mode to get LTE back in a timely manner. With the OnePlus6T as soon as I have service it goes instantly to LTE! This is the first time I've ever had a device connect to LTE so fast. All my previous devices over the past 5 years since I've had LTE in my area have annoyed me because they always go to 3G first even though I have strong LTE service where I live.
I've always wondered why companies can't make their phones instantly connect to LTE when it's there and why they always favor 3G -- but this is no longer an issue since the OP6T doesn't have 3G on Verizon
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What now happens in the areas where you only had 3G on your old phone? On your new Oneplus 6T do you just have no signal at all since it is only a LTE phone?
mjnoles1 said:
What now happens in the areas where you only had 3G on your old phone? On your new Oneplus 6T do you just have no signal at all since it is only a LTE phone?
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Well, I'm assuming that in none LTE areas I'll have no signal at all. But, Verizon's whole network has been converted to LTE as far as I know. I never go anyone where I don't have LTE (and I live in the sticks). But in the off chance that happens I have 2 lines and my Pixel 2XL is still in service.
mjnoles1 said:
What now happens in the areas where you only had 3G on your old phone? On your new Oneplus 6T do you just have no signal at all since it is only a LTE phone?
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I too am on Verizon, and in my office at work, one of the places I had zero service on Axon 7, I still get calls and text and one spotty bar of LTE. At my house, in the basement bedroom where I have missed countless calls and txts, I have 3 bars of signal and no issues with calls, txts, or LTE.
I drive all around my county for work, and so far, I havent hit a no service area. on the Axon 7, they were evident. It could just be better coverage due to glass back vs metal (the real reason OEMs have switched to glass back imho) or the better modem of the SD 845, but hands down, the cdma-less VZW is far superior for me IRL usage so far.
This is obviously subjective, but despite living in a rural area, I have no need for cdma so far. Vzw is the only carrier with good coverage where i live (upstate SC) and somehow, cdma-less is better.
kitcostantino said:
I too am on Verizon, and in my office at work, one of the places I had zero service on Axon 7, I still get calls and text and one spotty bar of LTE. At my house, in the basement bedroom where I have missed countless calls and txts, I have 3 bars of signal and no issues with calls, txts, or LTE.
I drive all around my county for work, and so far, I havent hit a no service area. on the Axon 7, they were evident. It could just be better coverage due to glass back vs metal (the real reason OEMs have switched to glass back imho) or the better modem of the SD 845, but hands down, the cdma-less VZW is far superior for me IRL usage so far.
This is obviously subjective, but despite living in a rural area, I have no need for cdma so far. Vzw is the only carrier with good coverage where i live (upstate SC) and somehow, cdma-less is better.
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what network type are you using in the phone information settings??
mpetruzz said:
what network type are you using in the phone information settings??
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LTE only in *#*#4636#*#*
2g/3g/4g in Preferred Network Type
Yeah I was in a spot Friday that goes to 3g or no signal often. I still had some sort of signal. It had an R and an H on the signal bar I believe. It worked fine and was still pretty fast online. Signal is way better than any of the Pixels was.
When I select LTE only I get two signal icons in the status bar.
Just curious will wifi calling / VOLTE work on Verizon?
rekd0514 said:
Just curious will wifi calling / VOLTE work on Verizon?
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Volte has worked for me since the moment the tech I chatted with switched my sim to CDMA-less. Case and point, I am in the section of my house with the worst reception, a spot where the Axon 7 I came from got zero service on tmob and Verizon. Yet, much to my heart's content, I have service and VOLTE in the downstairs Faraday cage that is my house.
To the second part, no, Verizon doesn't support wifi calling on this device yet. Hopefully, they will work that out soon, but so far, I am having the best network experience I have had yet with Verizon.
mpetruzz said:
When I select LTE only I get two signal icons in the status bar.
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Wow, just reset mine and noticed. I guess I had defaulted back to LTE/CDMA/UMTS, which apparently works fine. When I switched to LTE only, you are correct, double LTE icons in the status bar. I don't remember it doing that on 9.0.4. That being said, the other, default setting works perfectly fine for me.
Did y'all not have any problems sending/receiving MMS (not SMS) when your phone was in LTE only mode? I had to manually switch back to the default preferred network type from the dialer menu in order to fix that issue.
I had no problems at all I did the following.
1.Ordered new SIM card
2.Turned off old phone and took out SIM from old phone
3.Went on my Verizon account put in info on BYOD
4. Insert New SIM in 6T
Finish Setting up in your Verizon account then turn on the 6T
Done all working
I was worried because my old phone was 3G but the LTE is everywhere I always have signal.