does sony making a hard life until they replace a device with a problem since day 1 ?
ihaxda1 said:
does sony making a hard life until they replace a device with a problem since day 1 ?
Click to expand...
Click to collapse
Que?? What??
If I have problems from day one Sony will replace the device or say is ok i know its not i tested it with another xperia z
Depends on what problems you're having and when you bought it. You can simply return your phone within 14-30 days, depending on where you live, and buy another one. No warranty claim needed.
Akiainavas said:
Depends on what problems you're having and when you bought it. You can simply return your phone within 14-30 days, depending on where you live, and buy another one. No warranty claim needed.
Click to expand...
Click to collapse
in my country i cnt give it back the problem is the screen when i touch it i get wavesblur like
When you send it to service, they need to check it. And if it is for replacement, they are sending your XZ to factory, so they change it. When they get it back from factory, you will get it back new one ofc. It tooks me 2 weeks to get new one, because of mistake at service (they changed motherboard instead to get new phone due dead pixels lol...)
i have a the problem only on 1 side of the screen i hope they replace it
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
only when i press where the red arrows are i get blur on the screen like waves
In Australia we have a 30 day "Return for Replacement" warranty. I had my Z replaced yesterday due to dead pixels, and had no issues within this initial period. After the 30 days, not sure. My wife had an Xperia Go phone that developed speaker issues after being submerged in water, and had to be sent to a repairer as it was 2 months old.
Best way is to contact your contry sonymobile. In Slovenia we have 14 days replacement by law, Sonymobile Slovenia wrote me, that they change it if anything happens with phone in time of 6 months.
Related
Hello,
I have broken the LCD before and it looked like this.....http://www.ppctechs.com/AT-T-Tilt_974/repairs/LCD-Touchscreen-Repair-Service_1025-373.htm
So I fixed the lcd and everything was good untill today....
I droped the phone from about 2 feet and the screen isnt cracked but everything is very bright now. I took 2 pictures below but its hard to see becuase well its hard to see on the phone. everything still works. I can still make calls and use it but its just very bright almost no color.
Does anyone know if it can be something loose? do i just need a digitizer? or do I have to go and buy the whole lcd/ digitizer combo again?
thanks so much
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Im runing a att tilt with the jan 3 hyper dragon rom.
It looks like the connection isnt seated properly. You may want to take it back apart and make sure its tightly seated. Dropping it may have jarred the connection loose.
This phone is a new htc i got never been opened... but i just opened it right now and disconnected everything and re connected, and it still like that...
anyone else have any other ideas or advice,
thanks for ur input to previous poster
http://forum.xda-developers.com/showthread.php?t=407181
Your not alone... there are other threads with pictures just like this one.
Some seem to be a hardware defect, so if its brand new, that's probably the case.
its actually about 2 years old.
it was used for about 4 months, then put away for a year. then i just started to use it again in December 08
then just today =[
so i dont mind i guess i can buy a new lcd screen and change it, ill keep searching around here
if anyone know thats its a forsure fix ill do it. thanks again for everyones help and suppoRT
I was referring to the LCD Ribbon that connects the LCD TO THE MOTHERBOARD. Try simply taking it apart and checking that ribbon before you go order a new lcd ........
I just got this phone as a gift a month and a half ago, and somehow, just somehow the screen got cracked in my pocket. Everything still works fine, phone works great as always, but the screen is all messed up.
I went to a local Telus store, and they said they don't do repairs on physical damage which is stupid IMO. And I think the warranty my brother paid for might be up, he's not sure. And even so, I'm almost positive they'll say the warranty doesn't cover physical damage. The guy said my only hope would be to look for a 3rd party company online that can do repairs.
I tried looking around for a Screen/Digitizer Repair Kit for telus online, but they only had some for the sprint model of the phone. I know they're the same, but the screen shapes are clearly different.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I don't know what else to do, so I'm hoping you guys can help somehow.
Thanks in advance!
Replacement LCD
Hi. Have a look on ebay. I would recommend you buy a complete LCD and digitiser pre-assembled in one unit... These typically cost around £35 UK pounds when bought from sellers in Hong Kong. You will need a set of jewellers screw drivers (mini torx drivers), and a set of tweezers. Also, would recommend downloading a Service Manual for the Diamond if you have never taken one apart before (you can find this with Google). You need to be very careful though, because there are two small black coaxial cables inside the device that carry the GPS, bluetooth/wifi signals from the upper antenna board to the lower motherboard. These are very easily damaged and it is difficult to locate replacements. I've changed a few LCDs in the past and it is relatively easy if you are careful and methodic about taking the device apart. If you are unsure, I would recommend finding a third party replacement service on the internet to do it for you....
i was seen one of your post. my diamond screen was broken and i get it to a serviceman. after he replace its touchscreen i lost my wifi,gps , bluetooth and phone microphone. can you help me to repair it? thanks alot
My X1 met with an accident before six months, which left one part of the slider loose compared to the other, and the screen broke and i have a spider web kinda crack on one part of the screen.
I've gone to three service centers till date and all of them told me that they do not have the spare parts and have to import it from god damn knows where.
I sent a mail to x1support also, but no reply.
What are the other options i have to get my phone repaired? People from India, please reply
India is not the only country to have lazy Sony support. I guess you will have to wait for the X2. Sorry if I am not being helpful but I have bad experiences with Sony in many parts of Asia and Europe. In many 'third world' countries they are more geared up to service TVs, DVD recorders, and audio systems (even laptops) but just do not have the expertise for high-end phones.
sigh... i think i will go back to the java based Sony ericsson phones. atleast i got good support.
Se service is pathetic
Hi,
Icompletely agree on this pathetic service by SE. I am from India. I have been haveing some problem with my xi lately. I went to Se service centre for getting the phone repaired as it was stuck in the headset mode. I was told that it has happened because of some liquid geting in the mother boardand we will have to check with the head office and after some fifteen days later when i get my phone, the slider key board is loose and i can not type through this propery. When i told them they are saying it was like that only. very irresponsible answer. One this is for sure that this is going to be my last SE phone and I will make sure that people around my dont get into the same trap and dont buy any of these SE phones. Pathetic is the only word for their service. Infact I am planning to sell this phone off and get another NON SE phone.
Yes it is lol. I know of only one person that was completely content with their srvices. I guess it was a fluke, or a competent clerk (fired sooon aftert that lol).....
i bet you had to wait so long because they keep all the spare parts in korea incase their korean customers get a crack or something because they are the most important people.
comeradealexi said:
i bet you had to wait so long because they keep all the spare parts in korea incase their korean customers get a crack or something because they are the most important people.
Click to expand...
Click to collapse
Hahahahahahahahahahaha...
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
orelsi said:
or a competent clerk (fired sooon aftert that lol).....
Click to expand...
Click to collapse
LOL (no aircraft in this post)
Bought in November of 2011, my Galaxy Note 1 does not react to any (combinations of) button pressing anymore.
1. It was bought in Germany through Amazon.de; the so-called international unlocked version.
2. Absolutely no rooting.
3. How it got bricked (or dead): at some moment (while using) it stopped reacting and automatically reboot but failed.
4. What happened before: around one month before that, I found the original battery last less and less time, and what's more of my concern, the battery is obviously inflated, which might present a safety problem. So I bought a new battery through Amazon.com (actually two, but the first one did not work at all, so I bought another from a different seller; didn't expect that batteries can also have this kind of "fitting" problem).
5. What I have tried: I didn't spend much time in this because I didn't have much time. What I tried was to use Ordin to install a new (stock) system to it, but failed because Ordin said something like "connection problem". Later the phone cannot enter the download mode because it does not react to any button-pressing anymore.
6. Could it be that the battery is dead: I hope so, but it seems the battery cannot be charged (I tried to charge it for many times).
7. All those happened a few months ago. Today I happened to see the original battery of the phone, and found that it is amazingly so inflated that it looks like a balloon, and I wonder how could it be fitted into the phone if I didn't bought a replacement (and if the phone was not bricked, of course):
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
[The one to the right is the new one.]
Any comments would be welcome!
Try new battery. Don't use the swollen battery, it might explode in your pants :laugh:
M3TALLICA said:
Try new battery. Don't use the swollen battery, it might explode in your pants :laugh:
Click to expand...
Click to collapse
The new one cannot be charged...
fjdu said:
The new one cannot be charged...
Click to expand...
Click to collapse
I had the same problem. I had to use a friends note to charge my original battery after draining it completely.
try to use one of those universal chargers.they're cheap(about 2 euros),but they to the right job. Or use another note to charge the battery.NEVER try use odin on less than 70% battery.
Hi all, I am using Xperia SP C5303 running on Clean N' Tweaked V4 ( stock based .254 ) and I have this camera problem please help :crying:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
There seems to be thos black dots both on cam and vid
I have the same problem, but the dots are in different positions.I think there is something on the lens.Maybe i'll send it to sony for cleaning, because i don't want to lose my warranty.
I'l visit Sony tomorrow When I have time. This never happened to my Xperia V or J
Mystogan said:
I'l visit Sony tomorrow When I have time. This never happened to my Xperia V or J
Click to expand...
Click to collapse
Can you tell me when they appeared on your camera.Cause i bought mine second hand and they were there.
Had the same problem. Dont know what you can do about it. I brought it to my contracter and got a new phone.
Looks like your camera have BSS (black spot syndrome), it's hardware problem CMIIW. So you should bring it to sony service center
Will they replace my phone . Or fix it
Mystogan said:
Will they replace my phone . Or fix it
Click to expand...
Click to collapse
Probably they will replace the camera.
Yea i had the exact same problem, i took it to a sony service center they told me it was a dead pixels issue. Got the camera module replaced in two days.
WHAT!!! 2 DAYS. was it free? or can you rush it up and get the phone at the end of the day
Dead pixels is a hardware issue. And repaired under warrenty.
So go to a store, give phone for repair and wait. Normaly it would take a week (here in holland at least 2 weeks because they are slow)
Here, you take phone to Service Centre, with proof of warranty and they order the parts.
You come back after a desired time and give the phone for repair which may take 2-3 hrs