SE service center support is useless - XPERIA X1 Q&A, Help & Troubleshooting

My X1 met with an accident before six months, which left one part of the slider loose compared to the other, and the screen broke and i have a spider web kinda crack on one part of the screen.
I've gone to three service centers till date and all of them told me that they do not have the spare parts and have to import it from god damn knows where.
I sent a mail to x1support also, but no reply.
What are the other options i have to get my phone repaired? People from India, please reply

India is not the only country to have lazy Sony support. I guess you will have to wait for the X2. Sorry if I am not being helpful but I have bad experiences with Sony in many parts of Asia and Europe. In many 'third world' countries they are more geared up to service TVs, DVD recorders, and audio systems (even laptops) but just do not have the expertise for high-end phones.

sigh... i think i will go back to the java based Sony ericsson phones. atleast i got good support.

Se service is pathetic
Hi,
Icompletely agree on this pathetic service by SE. I am from India. I have been haveing some problem with my xi lately. I went to Se service centre for getting the phone repaired as it was stuck in the headset mode. I was told that it has happened because of some liquid geting in the mother boardand we will have to check with the head office and after some fifteen days later when i get my phone, the slider key board is loose and i can not type through this propery. When i told them they are saying it was like that only. very irresponsible answer. One this is for sure that this is going to be my last SE phone and I will make sure that people around my dont get into the same trap and dont buy any of these SE phones. Pathetic is the only word for their service. Infact I am planning to sell this phone off and get another NON SE phone.

Yes it is lol. I know of only one person that was completely content with their srvices. I guess it was a fluke, or a competent clerk (fired sooon aftert that lol).....

i bet you had to wait so long because they keep all the spare parts in korea incase their korean customers get a crack or something because they are the most important people.

comeradealexi said:
i bet you had to wait so long because they keep all the spare parts in korea incase their korean customers get a crack or something because they are the most important people.
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Hahahahahahahahahahaha...
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orelsi said:
or a competent clerk (fired sooon aftert that lol).....
Click to expand...
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LOL (no aircraft in this post)

Related

For Sale Gigabyte t600 & i350

Hi all any one interested in gigabyte gsmart t600 and the gsmart i350
i have a friend who is in taipai at the moment and is able to get these devices.
i have here in the uk at the moment a t600 but it is in chinese so i cant do anything with it, im awaiting the update on gigabytecm.com to be released so i can flash it to english.
on the 29/11/2007 they released an english version on their site for the i350 so im just waiting for my phone to enter the UK as its at customs at the mo should hopefully be tomorrow then i shall get photos up of the 2 devices with the sun or even better tomorrows leicester murcury.
t600:
http://www.gigabytecm.com/eng/gbc_product.feature.aspx?pid=40&tid=&tabIndex=2&Num=
i350:
http://www.gigabytecm.com/eng/gbc_product.feature.aspx?pid=42&tid=&tabIndex=2&Num=0
price i want for these are £450 each delivered, they come unlocked and for the i350 i shall flash the phone to english for you. if people think im bullshitting then thats upto them but you are more then welcome to collect these phones in person from leicester j21 m1
few pics of the t600 for now next to my old 128i (doesnt work doesnt turn on no more )
please note that the phones do not come with the outside boxes as they are not able to be flattened down when shipping over.
t600 comes with dvb ariel, 1 stylus, 1 battery, cdrom, manuals in chinese, usb cable, world wide charger with lots of different ends
each phone is unlocked to all networks and were brought sim free in taipai
very high spec phones pics of the t600 against todays metro free newspaper ill have some pics of the i350 when it arrives like i said hopefully tomorrow.
people interested please pm me or email [email protected] or reply on this thread.
ignor the time/date on the phone havent set it up as i cant read chinese and struggle to navigate around the phone
thanks
gaz
pics:
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more pics: http://www.gazzasgsm.com/gigabyte/
anyone no? still waiting for my i350 to arrive at the mo its at customs awaiting inspection (hurry up) anyone interested please get in contact
gaz
I am interested in both. I have already sent you private message.
i want the t600
how much are you asking?
Back from the dead
Right...
ive recently got the t600 now into english so as far as im aware this phone is very very rare with this rom on it,
Phone is brand new never used, not a mark on it, been sat in its box since brought.
still got sticker peel on camera at the back
comes with....
Manuals (in chinese)
Cd rom (english manuals on there)
USB cable
2GB Micro SD
Headset
TV aerial stylus
stylus
universal world Charger (different ends)
phone is unlocked to all networks so will work all over the world
People that are interested in this phone please email me on [email protected]
im open to offers on this phone you wont find one of these in english anywhere on the net for sale.
Location of item is in leicester (United Kingdom, East Midlands)
phone will be going on ebay if no interest
Pics:
http://www.gazzasgsm.com/t600/ ----- only allows 4 pics others are in the link

JTAG on Bricked G1

I've just bricked G1 yesterday night, ( Hangs on bootscreen, no recovery no bootloader option )
Tried everything and;
I think only solution is programming with JTag.
Found these things.
http://cgi.ebay.nl/Usb-Jtag-NT-Orig...deo_TelevisionSetTopBoxes&hash=item1c1413ea3d
http://www.gsm-technology.eu/index.php/en_US,details,id_pr,7183,menu_mode,categories.html
But it seems expensive way :/
Has anyone know cheaper alternatives?
Have you had a look here? http://wiki.cyanogenmod.com/index.php?title=HTC_Dream
Be aware that it is rather advanced, and may require access to electronic equipment that most do not have, ( soldering irons, components, good electronics knowledge), but is practically free.
zenity said:
Have you had a look here? http://wiki.cyanogenmod.com/index.php?title=HTC_Dream
Be aware that it is rather advanced, and may require access to electronic equipment that most do not have, ( soldering irons, components, good electronics knowledge), but is practically free.
Click to expand...
Click to collapse
http://wiki.cyanogenmod.com/index.php?title=JTAG_for_Dream/Magic
This is the page you wanted to link to.
Thanks for replies but,
I think first have to find out cheaper JTag Kit.
Or someone can repair it for me who lives in Noord-holland/Netherland.
Regards,
You should check around locally, I know for a fact that where I live, in the USA there are a lot of people who own JTAG equipment. This might sound strange, but look around for people who do computer repairs or even Xbox/PS3 repairs, often they own JTAG equipment and can help you for a modest cost.
I think G1 is completely death.
Better solution is:
A SledgeHammer
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And the result...
Fixed Succesfully
Update:
I bought a crashed G1 and replaced the mainboard ( T-Mobile G1 )
Now...
Downgraded and waiting.
I will not install DangerSPL which kills mine G1 before.
What should I do?
Update2:
CyanogenMod-6 Installed succesfully.
Did you find anyone in the netherlands who could repair your phone with jtag?
im interested as well, I bricked my tab p1010.. no download mode no recovery.. flashed with wrong firmware. Bootloader is dead.. If anyone can JTAG my P1010, he/she will be my hero!
I am waiting for an answer from a shop in Rotterdam gsmdokter.nl maybe they can help us.
I'll let you know.
just-learning said:
I am waiting for an answer from a shop in Rotterdam gsmdokter.nl maybe they can help us.
I'll let you know.
Click to expand...
Click to collapse
I got this email from gsmdokter.nl.
I think we can solve the problem, it costs € 35, -.
With deposit of € 15, -, these are also the research costs.
Let you know if it worked for me.
Hope it will help you, for now.
takes about two days.
Don't know if you can send your phone to them.
Keep in mind, the cost for sending your phone to them is for you.
Send them an email.
[email protected]

Anybody live in Scunthorpe

Hi folks anybody live in Scunthorpe in the UK?? dont happen to have the shop phone number for cex do they?? had to pick up a pre-owned 360 first one was broke, second one is banned, and cant find a phone number anywhere
Here: http://uk.webuy.com/stores/index2.php?id=134
No number but hours of operation and address.
yeah I found that I also found this number 0845 345 1664 put it through say no to 0870 and got through the guy ended up telling me to **** off and i shouldnt be ringing that number so pissed of and upset right now
Well, why can't you visit the store? Isn't that how you bought it?
yeah i went back again this morning, my girlfriend took me as i don't drive and its an hour away, I picked it up yesterday cause we was there on a day out, and she gone out now
Ooooh, well..... I guess you could always walk if worst comes to worst?
lol its a tad to far, well i cans till play games I just no never to go there ever again
Well instead of walking you could always hitch a ride on one of these....
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It's Ferrari lol
I've had issues with CEX before, they were rude and put me off ever using them again. Unfortunately though, I don't live near scunthorpe... I'm a long way down south!
I'm not surprised you had issues with them, how long until you can take it back? I have only ever been able to contact them by e-mail.
Could try this number (source) 01923 228828.
haha captainstu that number LOL, I was greeted by hello how the hell did you get this number and then cut off, so i rang backwas quite annoyed and they asked who i was what i wanted and they was tuff you cant call this number you shouldnt have it, and it shouldnt be online lol, well it is, cut off again, so the third time i was really peeved off, rang with my cousin his a pc plod lol, gave him the phone and he told him to get fu^&ed lol. the guys name was Dan and I would really like to smash his face in lol.
anyway took it back they almost wouldnt give me a refund untill they had tested the machine tried to tell me I had broken the consol, start getting Irate by then,
I wont be going back, disgusting behavour from there staff. sham though because they had a couple of phones i wanted lol
i've been southampton but i've never been to scunthorpe
pass out
i live in southampton XD
tinie tempah has been to southampton

sony is replaceing ?

does sony making a hard life until they replace a device with a problem since day 1 ?
ihaxda1 said:
does sony making a hard life until they replace a device with a problem since day 1 ?
Click to expand...
Click to collapse
Que?? What??
If I have problems from day one Sony will replace the device or say is ok i know its not i tested it with another xperia z
Depends on what problems you're having and when you bought it. You can simply return your phone within 14-30 days, depending on where you live, and buy another one. No warranty claim needed.
Akiainavas said:
Depends on what problems you're having and when you bought it. You can simply return your phone within 14-30 days, depending on where you live, and buy another one. No warranty claim needed.
Click to expand...
Click to collapse
in my country i cnt give it back the problem is the screen when i touch it i get wavesblur like
When you send it to service, they need to check it. And if it is for replacement, they are sending your XZ to factory, so they change it. When they get it back from factory, you will get it back new one ofc. It tooks me 2 weeks to get new one, because of mistake at service (they changed motherboard instead to get new phone due dead pixels lol...)
i have a the problem only on 1 side of the screen i hope they replace it
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only when i press where the red arrows are i get blur on the screen like waves
In Australia we have a 30 day "Return for Replacement" warranty. I had my Z replaced yesterday due to dead pixels, and had no issues within this initial period. After the 30 days, not sure. My wife had an Xperia Go phone that developed speaker issues after being submerged in water, and had to be sent to a repairer as it was 2 months old.
Best way is to contact your contry sonymobile. In Slovenia we have 14 days replacement by law, Sonymobile Slovenia wrote me, that they change it if anything happens with phone in time of 6 months.

Question S21 ultra back replacement

Hi everyone,
Unfortunately my phone dropped and the back glass cover and primary camera glass are shattered.
I can change it by myself (from years i can repair my phones without sending it and wait days and days) but now i cannot find any replacement parts on the net.
Can anyone help me please?
The part is like this: https://www.samsung-parts.net/epages/Samsung-Parts.sf/en_GB/?ObjectID=1212377
Thank you!
You sadly will need to go through samsung or see if you can still add protection plan to carrier and then do claim few days after since you damaged it so early into launch. All the parts are going into devices still and nobody is parting out phones yet. Cant even get replacement sim trays etc from china yet.
nxneko said:
You sadly will need to go through samsung or see if you can still add protection plan to carrier and then do claim few days after since you damaged it so early into launch. All the parts are going into devices still and nobody is parting out phones yet. Cant even get replacement sim trays etc from china yet.
Click to expand...
Click to collapse
Thank you so much for the reply. The only thing to do now is turn off the phone, turn on my note20u, and using it until in my supplier sites show on stock the replacement
mezza8512 said:
Thank you so much for the reply. The only thing to do now is turn off the phone, turn on my note20u, and using it until in my supplier sites show on stock the replacement
Click to expand...
Click to collapse
Sorry to hear this.
Where do you usually go for parts?
lawtq said:
Sorry to hear this.
Where do you usually go for parts?
Click to expand...
Click to collapse
On the site that i linked in the first post.
Original parts and accept paypal.
For me here in Italy is the best and reliable site
ItsTek on Amazon store I have found to be very good before with genuine Samsung parts. Bought two S20 and S20 Ultra rear glass from them before. I think you'll struggle for parts though on the S21 until at least a few more months.
Amazon.co.uk
Butterfingers!
speedyjay said:
Butterfingers!
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Click to collapse
A picture of me buying a new €1350 phone on market
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Hey,
Thought I would pipe up and say I dropped my S21U after 5 days of having it ([email protected], i know) but got a replacement back from these guys: https://www.ebay.co.uk/usr/fonejoy - genuine part and quite easy to fix yourself if you have patience.
mezza8512 said:
A picture of me buying a new €1350 phone on market View attachment 5207009
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Is that what happened to the hand after you punished it?

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