[Q] Capacitive buttons light always on - One (M7) Q&A, Help & Troubleshooting

Hi everybody,
I received my One today, it's osom! but the capacitive buttons won't go off, even with the screen turned off!
It's the att version which I've SIM unlocked it.
I tried 2 or 3 different roms and kernels and always the same, the lights are always on (unless I power off the device).
Any ideas?

adriuruy said:
Hi everybody,
I received my One today, it's osom! but the capacitive buttons won't go off, even with the screen turned off!
It's the att version which I've SIM unlocked it.
I tried 2 or 3 different roms and kernels and always the same, the lights are always on (unless I power off the device).
Any ideas?
Click to expand...
Click to collapse
weird. Did you try disabling them manually? E.g. using this tool https://play.google.com/store/apps/details?id=org.sleepydragon.capbutnbrightness

Yes, I did.
I can guess it could be a hardware issue.... Hope not, because I'm not able to return the device!!!

Same here
adriuruy said:
Hi everybody,
I received my One today, it's osom! but the capacitive buttons won't go off, even with the screen turned off!
It's the att version which I've SIM unlocked it.
I tried 2 or 3 different roms and kernels and always the same, the lights are always on (unless I power off the device).
Any ideas?
Click to expand...
Click to collapse
I tried changing ROMs but it still stays on for me as well. It wasn't like this when i first got it, but I noticed it while putting on it's new case.
Any suggestions?? Anyone?

Andranik136 said:
I tried changing ROMs but it still stays on for me as well. It wasn't like this when i first got it, but I noticed it while putting on it's new case.
Any suggestions?? Anyone?
Click to expand...
Click to collapse
Check the ALS sensor on the top left corner of the phone if it's working. There's an app for testing those... Also there's a built in function to test it in HTC I just forgot what's the key combination.

Related

[Q] screen problem? Vivid

The right side of my Vivid's screen is notably darker than the left and the of the 4 buttons on the bottom of the screen, only the home button appears to be at the brightness it should be at. The rest are all super dim or off. When I turn my vivid off, the screen is off, but the button lights are still on. The 4 buttons also work. Ive tried taking out the battery and putting it back in numerous amount of times and restarting it. Does anyone have any suggestions on how to fix this?
ducksncow said:
The right side of my Vivid's screen is notably darker than the left and the of the 4 buttons on the bottom of the screen, only the home button appears to be at the brightness it should be at. The rest are all super dim or off. When I turn my vivid off, the screen is off, but the button lights are still on. The 4 buttons also work. Ive tried taking out the battery and putting it back in numerous amount of times and restarting it. Does anyone have any suggestions on how to fix this?
Click to expand...
Click to collapse
Well, try flashing another rom, or downloading and flashing the RUU. or send in to ATT for warranty repair if still applicable.
Dont Forget to Hit Thanks!!
XxSHaDoWxSLaYeRxX said:
Well, try flashing another rom, or downloading and flashing the RUU. or send in to ATT for warranty repair if still applicable.
Dont Forget to Hit Thanks!!
Click to expand...
Click to collapse
thanks for responding
Well the problem with that is that I've never had a custom rom or an unlocked bootloader and I cant get a warranty repiar.... Do you have any other suggestions?
ducksncow said:
thanks for responding
Well the problem with that is that I've never had a custom rom or an unlocked bootloader and I cant get a warranty repiar.... Do you have any other suggestions?
Click to expand...
Click to collapse
You can still run an RUU if you've never unlocked. Turn USB debugging on, put the phone in Charge only mode, run the correct RUU (Gingerbread if you're on Gingerbread, ICS if you're on ICS)
However this sounds like hardware to me
homeslice976 said:
You can still run an RUU if you've never unlocked. Turn USB debugging on, put the phone in Charge only mode, run the correct RUU (Gingerbread if you're on Gingerbread, ICS if you're on ICS)
However this sounds like hardware to me
Click to expand...
Click to collapse
i agree. you might be screwed here
I would think something got messed up and its making it do that. Try flashing an RUU or custom ROM like they said. Hopefully its not the actual screen if it is just replace it

Phone not responding to ANYTHING (screen off)

Hey everyone, i have kind of a big problem. Yesterday i rooted my phone. Fot S-off and everything not problem. Flashed Slim Bean rom and i was a happy camper. Went to work and phone was working fine. Hours later, i tried to unlock my phone by pressing the power button and nothing happened. i tried holding the power button to make the phone shutdown and the keys lit up and kept on blinking but nothing happened. I tried calling the phone and from another line and although on the other phone it sounds like its one, my one wont ring or anything. I got home and tried to fastboot reboot but the damn thing is not on debugging mode apparently, so it just says waiting for device. I need HELP ASAP!!!!!! Thanks in advanced!
If the buttons blink, keep holding the power button until they stop blinking (this will take over 10 seconds!). That will force a hard reboot.
moises319 said:
Hey everyone, i have kind of a big problem. Yesterday i rooted my phone. Fot S-off and everything not problem. Flashed Slim Bean rom and i was a happy camper. Went to work and phone was working fine. Hours later, i tried to unlock my phone by pressing the power button and nothing happened. i tried holding the power button to make the phone shutdown and the keys lit up and kept on blinking but nothing happened. I tried calling the phone and from another line and although on the other phone it sounds like its one, my one wont ring or anything. I got home and tried to fastboot reboot but the damn thing is not on debugging mode apparently, so it just says waiting for device. I need HELP ASAP!!!!!! Thanks in advanced!
Click to expand...
Click to collapse
Hold the phone directly over a bright light and try to reboot. I can't explain why this procedure works but it did for me and several others. Just make sure the light is shining on the two sensors on the top left corner of the phone.
Marcm15 said:
Hold the phone directly over a bright light and try to reboot. I can't explain why this procedure works but it did for me and several others. Just make sure the light is shining on the two sensors on the top left corner of the phone.
Click to expand...
Click to collapse
The phone uses the light sensor to make sure the phone isn't in your pocket or some other place and isn't getting reset by accident.
Sent from my HTC One using xda premium
Be very careful flashing AOSP based roms. There have been several users reporting "bricks" while using these roms. Both a solution and a cause are unclear.
Marcm15 said:
Hold the phone directly over a bright light and try to reboot. I can't explain why this procedure works but it did for me and several others. Just make sure the light is shining on the two sensors on the top left corner of the phone.
Click to expand...
Click to collapse
Dude, thank you so much for that, it solved my issue! I don't know why I didn't think of it!!
If the buttons are flashing, I would consider that a response.
Just saying.
eyeisdasteve said:
The phone uses the light sensor to make sure the phone isn't in your pocket or some other place and isn't getting reset by accident.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
moises319 said:
Dude, thank you so much for that, it solved my issue! I don't know why I didn't think of it!!
Click to expand...
Click to collapse
Glad it worked for you. The explanation given above makes sense as to why it works...

[Q] Capacitive butoons backlights issue

Hello Everybody,
I've got a strange issue with my One: I purchased it to a friend 2 months ago, and from the beginning I saw that the capacitive buttons backlight was not working (it was ok for me, saw it with my friend before purchasing, and didn't want to send it in warranty for that).
I tested it also with HTCs test menu (*#*#3424#*#* in the phone interface) and they still didn't illuminate. But since last week-end, sometimes the buttons light up. When it's the case, their backlight works correctly, the brightness is automatically adjusted with ambient light level. But the buttons still don't light-up 90% of the time.
Does someone has an idea on what's going on?
Many thanks in advance for your help.
Best Regards
Ludobal
More information needed
Is it a stock Rom?
Unlocked Bootlaoder?
Custom Kernal?
Have you tried a factory data reset?
Hi, and sorry, I should have specified all of that before.
I'm on stock ROM, rooted, and TWRP installed.
I already did several factory resets (didn't have the choice, I had some crashes after installing updates or after restarting the phone), without any change.
Thanks a lot for your help.
Ludobal
ludobal said:
Hi, and sorry, I should have specified all of that before.
I'm on stock ROM, rooted, and TWRP installed.
I already did several factory resets (didn't have the choice, I had some crashes after installing updates or after restarting the phone), without any change.
Thanks a lot for your help.
Ludobal
Click to expand...
Click to collapse
I am having the same problem as you. In the dark, when the buttons are supposed to light up, they sometimes do and sometimes don't. I've done a reset with no change.
I'm wondering if I need to send my phone in for repair. It's a stock 64GB Developer Edition on 4.1, with the exception of S-OFF.
Hello,
It's not specially a good news, but I'm glad I'm not alone with this issue... I didn't want to send the phone to repair only for this backlighting issue, but now I saw it work, I really wonder if I can find a solution somewhere.
Regarding the problem itself, just a precision: when the backlight works, if I use the phone for a few minutes (2 or 3), the buttons lights systematically turns off. It comes back (or not) after a short standby period.
Ludobal
ludobal said:
Hello,
It's not specially a good news, but I'm glad I'm not alone with this issue... I didn't want to send the phone to repair only for this backlighting issue, but now I saw it work, I really wonder if I can find a solution somewhere.
Regarding the problem itself, just a precision: when the backlight works, if I use the phone for a few minutes (2 or 3), the buttons lights systematically turns off. It comes back (or not) after a short standby period.
Ludobal
Click to expand...
Click to collapse
When my lights work, they work properly, staying on when needed and turning off when they are supposed to.
Also, when you turn the phone on with the charging cable plugged in, the button lights blink as the phone is coming on. When the lights stop working, the button lights do not blink, so it could actually be a hardware issue.

[Q] Wierd problem when turning screen off and on

Hey guys, im having a bit of a problem. My phone is shuting off on itself.
Everytime i turn it on, it boots up no problem, but when i hit the power button to turn the screen off, when i want to turn the screen on again by pressing the power button, the screen just goes deep blue, and turns off.
I haven't change anything on it for quite a few months now, so i'm not sure why this is happening. Im on Viper 3.5 i think or 3.7, using faux123 kernel, dont remember which version, but an old one with which i never had any troubles... rooted, s-on
Any ideas?
Thanks!
Coldsun15
PD: Logcat in the .rar file...was too big for .txt
Really?? No one??
Well, just for further info... my phone appeared to fix itself, since it stopped doing that weird thing for a couple of days, but now is back... nothing ever changed, no new apps, or settings or anything...
Any ideas welcome
Edit: Attaching new logcats...
coldsun15 said:
Well, just for further info... my phone appeared to fix itself, since it stopped doing that weird thing for a couple of days, but now is back... nothing ever changed, no new apps, or settings or anything...
Click to expand...
Click to collapse
I think your power button is broken (or you may have a related hardware issue). Nothing but a root app can reboot the phone, and I've never seen that happen by accident.
fenstre said:
I think your power button is broken (or you may have a related hardware issue). Nothing but a root app can reboot the phone, and I've never seen that happen by accident.
Click to expand...
Click to collapse
Yeah, i thought about it being hardware but something is off... i mean, if it where the power button, then i shouldnt be able to turn it on easily, or it wouldnt turn off the screen properly, nor would it just start working alright for a couple of days... plus, it didnt recieve any hits or anything during, before or after the problem.
I also thought it could be the screen, but when its on, it works perfectly, as on the first day...
But yeah, I'm not taking hardware problem out of the table...just seems unlikely to me...
Thanks for your answer!
Coldsun15
Edit: also, I just found out it doesnt actually restart...screen just turns dark blue, then it powers the screen off and it wont turn on when pressing power... but i know its on, because i can still hear notification sounds of incoming messages...
Edit2: Just tried same but instead of using power button, i used logo2sleep and home2wake kernel options, and did the on/off with them, and same result...dark blue screen then off and not turning on... so it cant be power button

[Q] Does your HTC ONE M7 do this?

When going to bed tonight do these steps.
1. Put your phones brightness display on the lowest setting
2. Plug your phone in for an overnight charge, do not "turn off" your phone.
3. Wake up in the morning
4. Click the power button on your HTC ONE M7
Did the screen turn on? Are the Soft Keys the only part that lights up?
I've been able to replicate this problem over and over on 3-4 different HTC ONE M7's. For some reason the phone's display will not turn on in the morning. The only way to get it to is to either hold down the power button for a few seconds and the restart screen will pop-up which activates the screen again. Or, to do a complete restart.
Eventually the screen starts working again like normal after fiddling with it for 15-20 minutes...
I believe this is either a KitKat problem or light sensor problem or both. I do know this issue was never around before the KitKat upgrade months back.
Soul TKR said:
When going to bed tonight do these steps.
1. Put your phones brightness display on the lowest setting
2. Plug your phone in for an overnight charge, do not "turn off" your phone.
3. Wake up in the morning
4. Click the power button on your HTC ONE M7
Did the screen turn on? Are the Soft Keys the only part that lights up?
I've been able to replicate this problem over and over on 3-4 different HTC ONE M7's. For some reason the phone's display will not turn on in the morning. The only way to get it to is to either hold down the power button for a few seconds and the restart screen will pop-up which activates the screen again. Or, to do a complete restart.
Eventually the screen starts working again like normal after fiddling with it for 15-20 minutes...
I believe this is either a KitKat problem or light sensor problem or both. I do know this issue was never around before the KitKat upgrade months back.
Click to expand...
Click to collapse
I#ve never run across that problem but I know when I enable "ScreenOn" the screen stays on all night and if I just let my phone sit with screen on (because I fell asleep texting ) the screen will be off in the morning.
Soul TKR said:
When going to bed tonight do these steps.
1. Put your phones brightness display on the lowest setting
2. Plug your phone in for an overnight charge, do not "turn off" your phone.
3. Wake up in the morning
4. Click the power button on your HTC ONE M7
Did the screen turn on? Are the Soft Keys the only part that lights up?
I've been able to replicate this problem over and over on 3-4 different HTC ONE M7's. For some reason the phone's display will not turn on in the morning. The only way to get it to is to either hold down the power button for a few seconds and the restart screen will pop-up which activates the screen again. Or, to do a complete restart.
Eventually the screen starts working again like normal after fiddling with it for 15-20 minutes...
I believe this is either a KitKat problem or light sensor problem or both. I do know this issue was never around before the KitKat upgrade months back.
Click to expand...
Click to collapse
I can try it out. I'll report in the morning. ?
Sent from my HTC_0P6B using Tapatalk
Anyone?
Nobody?
Sent from my HTC6500LVW using Tapatalk
Beullar.... Beullar?
with my phone its just a 5 second lag sometimes, and i click the power button again to make sure i clicked it and it instead locks itself back. The third click however, everything works fine.
this has been happening to me for the longest its very irritating, i notice it happens whenever i fall asleep, a nap during the day or when i wake up in the morning its really annoying
Well glad to see I'm not the only one.
I have provided this thread link to HTC and reported the problem. Requested that they chime in if they have any questions.
i had that issue
Soul TKR said:
I have provided this thread link to HTC and reported the problem. Requested that they chime in if they have any questions.
Click to expand...
Click to collapse
Yes I had the same issue as the original post.Long story short I ended up sending the device back. The new one didn't suffer from this problem. This was back in October of 2013.
Same issues, it's probably light sensor:
http://forum.xda-developers.com/showpost.php?p=49918380&postcount=9
nitephlight said:
Same issues, it's probably light sensor:
http://forum.xda-developers.com/showpost.php?p=49918380&postcount=9
Click to expand...
Click to collapse
Nope. I already tried the light sensor calibration trick. It didn't work unfortunately. I ended up swapping out 4-5 HTC ONE's before it worked correctly.
yup, I tried the trick as well a few more times and could not wake the screen either. generally I'm tolerant of stuff like this because I assume it is the byproduct of repeated flashing and combo of mods.. but I I recall this happening quite early on in ownership and now it's back. (was AOSP now Sense base). sigh

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