Speakers Crackle - Sprint HTC One (M7)

I got my One today and went to show my wife the awesome sound, put on a youtube video and it crackles. Sound all the way up, beats on, crackles and pops. Very noticeable. Play a song not on you tube and the crackles are still there but softer. Anyone else have this problem? Hardware problem? Do I send it back?

toadkiller said:
I got my One today and went to show my wife the awesome sound, put on a youtube video and it crackles. Sound all the way up, beats on, crackles and pops. Very noticeable. Play a song not on you tube and the crackles are still there but softer. Anyone else have this problem? Hardware problem? Do I send it back?
Click to expand...
Click to collapse
There was a very minor crackle on max volume on the unit I tested but only when parts were playing with extremely deep bass. If this is happening all the time it could be a bad connection and I was ask for an exchange. This should go without saying but you were playing a 1080p clip on youtube for the best audio quality?

Darkendvoid88 said:
There was a very minor crackle on max volume on the unit I tested but only when parts were playing with extremely deep bass. If this is happening all the time it could be a bad connection and I was ask for an exchange. This should go without saying but you were playing a 1080p clip on youtube for the best audio quality?
Click to expand...
Click to collapse
Thanks, I called sprint this morning and they are sending a new phone, pretty painless process. I got to pick black as it is in stock now instead of silver.
I had unlocked it already so I will have to lock it and hope they dont say anything.

toadkiller said:
Thanks, I called sprint this morning and they are sending a new phone, pretty painless process. I got to pick black as it is in stock now instead of silver.
I had unlocked it already so I will have to lock it and hope they dont say anything.
Click to expand...
Click to collapse
Glad I sent it back and got a new one. Night and day difference with the speakers. I also got black instead of the silver. I like the black a ton better as well.

nice that sprint sent a replacement without hassle.
did your crackle happen with beats audio off? i've been reading the crackle is software related? if not, i'd like to exchange mine as well.

Im having the same issue with my One. But it is only on the YouTube App.
Sent from my HTCONE using xda app-developers app

JOSE89178 said:
Im having the same issue with my One. But it is only on the YouTube App.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Mine did it with beats off and on. It is most noticeable on the youtube app, or going to you tube through a browser. But if you listen close enough and play a song that is on your phone youll hear the crackle also. Sprint accepted it back with no hassle. I am so glad I returned it cause that would have bothered me for the life of the phone. Just call sprint and exchange it.

This only happens to me occasionally while using the YouTube app. The crackles are usually few and far apart and typically stop if you leave the screen alone and just let it play. My theory is that it's due to some kind of issue with the streaming or compression. To test this, I downloaded a 1080p .mov movie trailer to my phone and played it using MX Player. Watching the exact same trailer on YouTube, I heard the occasional crackle, but didn't hear a thing while playing the .mov file.

I noticed occasional crackle while using the you tube app. Seems to occur more while tapping the screen to bring up on screen controls during a video. Downloaded media doesn't seem to be an issue. Prob just a software issue hopefully it's fixed with an update.

Are you guys getting this problem with Pandora or mp3s played in the music player? Is it a crackle or more a stuttering/crackle?

Just a note guys, it's unlikely that it's a broken speaker, because if it was, you'd KNOW. It'd crackle a LOT, loudly, and you'd have a hard time even understanding voice.
It's probably a software issue with the amplification being just a touch too high.

toadkiller said:
I got my One today and went to show my wife the awesome sound, put on a youtube video and it crackles. Sound all the way up, beats on, crackles and pops. Very noticeable. Play a song not on you tube and the crackles are still there but softer. Anyone else have this problem? Hardware problem? Do I send it back?
Click to expand...
Click to collapse
beats sound effects do not work well on low quality sound, turning it off will get rid of the hissing/crackling sound.

I also hear crackling noices but only within the YouTube app,Pandora sounds perfect...I haven't tried playing music from the memory since I don't have any at the moment. Anyone wonder what it could be?
Edit....I've noticed that if I turn off hd ,the cracking goes away immediately... Maybe it has to do with buffering while in hd?

Bump...any updates on this?

Related

Speaker Distortion

So for the last few days I've been having this really bad distortion coming from the back loud speaker whenever I try to play games, listen to music or anything. I've tried messin with the volume but its still distorted pretty bad. I'm not sure what's caused this? I've tried factory resets but nothing I've done so far has fixed it. Any ideas?
No ones had this issue?
TaintedCross said:
No ones had this issue?
Click to expand...
Click to collapse
Sounds like a hardware issue more than anything.
Sent from my Milestone using XDA Premium App
droid speakers
i'm in similar boat...only way i can talk on phone now is by putting caller on speaker phone - not ideal! my speaker started sounding awful about 2 weeks ago. i've temporarily purchased samsung charge (don't like it) and plan to return it before 14 days. will probably purchase bionic but wish i could wait til newer offerings coming out in oct-nov. speaker is hardware issue as noted by other response. bummer for you, bummer for me!
when I set both those utilities in CM7 that have sound equializer in them and set them to max bass and played music at 85%+ it sounds distorted too.
Mine is distorted at any sound level

[Q] My Htc one has music playback problems

I have had my htc for over 2 weeks now and iv realised that from time to time when using headphones or aux then music player either skips the song when playing/jitters and also just pauses it self so i have to press play then it stops again!
This is with the stock android music, htc music player, poweramp also deezer so its not just one app.
Anyone else with this problem? or solution? thanks
(just thought id mention i have a bit of overhang and the gaps)
dmk123 said:
I have had my htc for over 2 weeks now and iv realised that from time to time when using headphones or aux then music player either skips the song when playing/jitters and also just pauses it self so i have to press play then it stops again!
This is with the stock android music, htc music player, poweramp also deezer so its not just one app.
Anyone else with this problem? or solution? thanks
(just thought id mention i have a bit of overhang and the gaps)
Click to expand...
Click to collapse
Wow htc still has this problem? I am a bit surprised.. Well download headset blocker from the market. That should do the trick
dmk123 said:
I have had my htc for over 2 weeks now and iv realised that from time to time when using headphones or aux then music player either skips the song when playing/jitters and also just pauses it self so i have to press play then it stops again!
This is with the stock android music, htc music player, poweramp also deezer so its not just one app.
Anyone else with this problem? or solution? thanks
(just thought id mention i have a bit of overhang and the gaps)
Click to expand...
Click to collapse
I listen to music every day with stock player and other players. No such problems with my unit. Did you try different headphones? Inserted all the way in?
Seems like a headphone jack issue. The jitters, random pauses & song skips I experienced all of them when I used a cheap headphone on my old HTC device. replaced it with the official one and it worked flawlessly.
Riyal said:
Seems like a headphone jack issue. The jitters, random pauses & song skips I experienced all of them when I used a cheap headphone on my old HTC device. replaced it with the official one and it worked flawlessly.
Click to expand...
Click to collapse
I'm having the exact same problem with my new HTC one. The HTC does have headphone jack issues because my jawbone up does not work with it. However, I'm using a very good set of cans so it's not a headphone quality problem. If they do only work with stock or beats then the phone is going back.
dmk123 said:
I have had my htc for over 2 weeks now and iv realised that from time to time when using headphones or aux then music player either skips the song when playing/jitters and also just pauses it self so i have to press play then it stops again!
This is with the stock android music, htc music player, poweramp also deezer so its not just one app.
Anyone else with this problem? or solution? thanks
(just thought id mention i have a bit of overhang and the gaps)
Click to expand...
Click to collapse
What is your headset brand and model?
cobbcobbdavid said:
What is your headset brand and model?
Click to expand...
Click to collapse
having this issue with skullcandy 50/50s. Wizdroid, headset blocker, poweramp headset controls off. Nothing fixes it.
Same here, Using an Parrot Zik.... over bluetooth with beyondpotcast, poweramp etc.. Got the impression it's caused by other processes going on im the background.
Update, Just tested it with airplane mode on, no jitters then.
Okay, I think I have this issue. At first I thought it was the custom rom, then I thought Pandora was buggy, cuz it would skip six songs and cause me to hit my limit. Also, volume rockers didn't work right, sometimes pressing the volume would open the voice search or make a phone call, or more likely the phone thought I was holding down a headset button. I'll give Headset Blocker a shot.
Other than this, my phone is perfect.
I have this problem intermittently. I was on a plane recently and the songs would play for a minute or something and skip or stop. However right now it doesn't do it. I am using stock headphones. It also does it with other media players, not just stock. I thought I had found some feature on the phone to change the songs but no, it does this and I have no idea why.
Hi,
I have exactly the same problem with my HTC One. When I'm using the stock headset it fast forwards, skips the music in all audio players but when I plug in standard headphones without a mic, sennheiser cx300ii, all those issues disappear. Right now I can't say if its the faulty socket on the phone or the headset problem since I don't have any other headsets with a mic to test it with.
HTC One Music Player
mfpreach said:
I have this problem intermittently. I was on a plane recently and the songs would play for a minute or something and skip or stop. However right now it doesn't do it. I am using stock headphones. It also does it with other media players, not just stock. I thought I had found some feature on the phone to change the songs but no, it does this and I have no idea why.
Click to expand...
Click to collapse
Anyone found a solution for this? its frustrating. My HTC One will skip or stop or dial the last number i called when i put my phone in my pocket. I realize it doesn't happen on earphones with no remote/mic. please help!!!
gunfighterAK said:
Hi,
I have exactly the same problem with my HTC One. When I'm using the stock headset it fast forwards, skips the music in all audio players but when I plug in standard headphones without a mic, sennheiser cx300ii, all those issues disappear. Right now I can't say if its the faulty socket on the phone or the headset problem since I don't have any other headsets with a mic to test it with.
Click to expand...
Click to collapse
I think you may be getting on to something. I made a few calls with the stock headphones recently and it was popping and crackling like crazy. Unusable. Maybe defective headphones.
huhupaw said:
Anyone found a solution for this? its frustrating. My HTC One will skip or stop or dial the last number i called when i put my phone in my pocket. I realize it doesn't happen on earphones with no remote/mic. please help!!!
Click to expand...
Click to collapse
I downloaded a third party app which blocks the mic and I no longer experience the skipping songs problem. The app is wizdroid.
---------- Post added at 09:46 PM ---------- Previous post was at 09:31 PM ----------
mfpreach said:
I think you may be getting on to something. I made a few calls with the stock headphones recently and it was popping and crackling like crazy. Unusable. Maybe defective headphones.
Click to expand...
Click to collapse
Yea, the few calls I made had the same result. Everyone who I spoke with using the headphones said that they can't hear me clearly and there is a lot of noise.
found my fix.
Hi all,
I discovered I have this problem while I was at the gym. I tried downloading the Wizdroid app but that did nothing for me. I then tried to use a different set of headphones with and without a mic and that solved the problem.
Seems like the control button and mic on my HTC headphones has broken, which is a shame 'cus they were good headphones
Hope this helps.
I'm having the same problem, and I stumbled across this post:
http://forum.xda-developers.com/showthread.php?t=1301998
Will be trying it as soon as I can scrounge up some materials. Will update with results.
EDIT: This happens with every pair of headphones I try. Haven't tried the aforementioned app though, I'll test with that too.
doublea70 said:
I'm having the same problem, and I stumbled across this post:
http://forum.xda-developers.com/showthread.php?t=1301998
Will be trying it as soon as I can scrounge up some materials. Will update with results.
EDIT: This happens with every pair of headphones I try. Haven't tried the aforementioned app though, I'll test with that too.
Click to expand...
Click to collapse
The rubber o-ring works! I keep it on my headphones and it isn't intrusive in any way.
Great! Thanks, the stock headphones are not too bad so I'd like to keep using them for listening to some music.
Sent from my HTC One using Tapatalk

Speaker Distortion

Anyone else experiencing crackling, I am hearing it at full volume quite loud in certain songs, is this normal
Ive just purchased this phone from Telus today, just want to know if anyone else is experiencing this
markdexter said:
Anyone else experiencing crackling, I am hearing it at full volume quite loud in certain songs, is this normal
Ive just purchased this phone from Telus today, just want to know if anyone else is experiencing this
Click to expand...
Click to collapse
I noticed this on my moto x 2014.. What do you think.. is this a defective mobile .. should go for replacement?
So far i didn't notice it
Are you running some kind of eq
Like the one in Play Music or something like Viper
Same for me, i tried equalizer in OFF, same distortion .. any solution ?
I have this distortion as well, with our without equalizer and for music, ringtones and speakerphone calls.
Not hearing it
I'm cranking it with many différent kinds of music just to try and get the distortion noise but im not getting any of it. Any songs or only specific ones?
blyndfyre said:
I have this distortion as well, with our without equalizer and for music, ringtones and speakerphone calls.
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=2JcLY5yRJpQ try this song... It was quite evident in this song.. I got a replacement and dont have this problem now
Thanks I exchanged mine and it's evident the first device speaker was flawed. This one is great now. Love this device.

Cracking issues with Note 4 speakers, but only in real specific scenarios.

I am wondering if anyone else has this issue. I notice a wierd cracking issue with the WhatsApp notification sound (the ones you can't change) I then also noticed that I hear the same for the new Google Messenger app and it's unique notification sound. Watching movies or music, or any other sounds don't give this behavior. Just wondering if it is just me or any ideas? Thanks everyone!
Gordon Ramsay said:
I am wondering if anyone else has this issue. I notice a wierd cracking issue with the WhatsApp notification sound (the ones you can't change) I then also noticed that I hear the same for the new Google Messenger app and it's unique notification sound. Watching movies or music, or any other sounds don't give this behavior. Just wondering if it is just me or any ideas? Thanks everyone!
Click to expand...
Click to collapse
I get this sound on some notifications once in a while. Doesn't bother me too much to be honest. I wonder why this happens.
Honestly I haven't noticed this issue but it is more than possible that if the sound is usually good on movies, music, etc and then when it gets to certain sounds it cracks, it can be a big chance that the files pitch is too high for our speaker. The speaker quality seems great and that's coming from someone who owned the HTC One M8.
Try this turn off your phone then before turning back on stick your ear to your speaker while the phone is booting up I hear like a bzzzzzzz for a moment an then it goes out completely I guess it is the speaker turning on ready for all the sounds

Galaxy Note 5- Audio Glitches When Listening To Music

Audio issue - please help
I just bought the note 5 from tmobile 4 days ago. It's an amazing phone, however I am having an issue with the audio. I'm not sure if it's something internal or if my earphones are broken. Basically when I play music through my earphones, the song plays normally. But at random moments I can hear random noises. The noises come in at random moments in the song.
I noticed this pretty soon, but didn't make much of it at first. Now, on my bus ride to school it's finally gotten to a point where I can't take it. The music gets warped for like a millisecond, but that happening multiple times in a song just got a bit too much.
I have not checked if this happens when using the speakers or using another pair of earphones. I'm using the pair that came in the box. As I said I'm on the bus, so I can't blast music through my speakers. However I was playing music yesterday through speakers in my room and now that I think about it I didn't notice any warping. When I get to school I'll borrow someone's earphones to see if my pair is just broken.
But yeah are any of you having this problem? It's a big deal cause I listen to music a lot through my earphones.
Love your thread, man. This happened to me too but I wasn't 100% sure and I couldn't reproduce it. Now I know it's a problem. I just hope it's on everyone's Note5 too because then it would be a software problem that'll disappear soon. Otherwise we may have to go for exchanges. What ROM are you on? I'm 100% stock N920CXXU1AOH2.
KarimSalloum said:
Love your thread, man. This happened to me too but I wasn't 100% sure and I couldn't reproduce it. Now I know it's a problem. I just hope it's on everyone's Note5 too because then it would be a software problem that'll disappear soon. Otherwise we may have to go for exchanges. What ROM are you on? I'm 100% stock N920CXXU1AOH2.
Click to expand...
Click to collapse
100% stock with no root N920TUVU1BOH4
Really hoping this is a software issue..
I just registered to say I'm having the same exact issue when listening to music through the headphone jack no matter if I use headphones or the Aux input in my car. I hope this is a software issue and gets fixed soon.
I haven't seen this issue yet but I havent been listening to much music lately anyway. Will check it and get back. I am more concerned about the S-Pen sensitivity issue. Also started a thread for it here
http://forum.xda-developers.com/note5/help/samsung-galaxy-note-5-s-pen-sensitivity-t3205683
It was happening to me on stock not rooted with Bluetooth and pandora. It was only happening with WiFi on but I haven't noticed it since I'm rooted on custom kernel and rom
I think it happens only on certain frequencies because when I listen to podcasts I never have the issue.
Yes I'm having the same problem when playing music through the auxiliary port or the phone's speaker it's self. Randomly sounds like someone has the hiccups in the background. Have you found a fix?
---------- Post added at 03:14 PM ---------- Previous post was at 02:56 PM ----------
CultRoger said:
I just bought the note 5 from tmobile 4 days ago. It's an amazing phone, however I am having an issue with the audio. I'm not sure if it's something internal or if my earphones are broken. Basically when I play music through my earphones, the song plays normally. But at random moments I can hear random noises. The noises come in at random moments in the song.
I noticed this pretty soon, but didn't make much of it at first. Now, on my bus ride to school it's finally gotten to a point where I can't take it. The music gets warped for like a millisecond, but that happening multiple times in a song just got a bit too much.
I have not checked if this happens when using the speakers or using another pair of earphones. I'm using the pair that came in the box. As I said I'm on the bus, so I can't blast music through my speakers. However I was playing music yesterday through speakers in my room and now that I think about it I didn't notice any warping. When I get to school I'll borrow someone's earphones to see if my pair is just broken.
But yeah are any of you having this problem? It's a big deal cause I listen to music a lot through my earphones.
Click to expand...
Click to collapse
Yes I'm having the same problem when playing music through the auxiliary port or the phone's speaker it's self. Randomly sounds like someone has the hiccups in the background. Have you found a fix?
From what I've come across, it seems like an issue with VBR MP3 files. I was able to fix it using Poweramp as my music player, as it uses a different audio processor than the stock Samsung one.
Also, the update released a few weeks ago also seems to have fixed the issue.
I had the same issue in the older firmware of my Note 5 920I. The latest update OJD fixes the problem. Not facing anymore glitches now. It's definitely a software bug and has been solved by Samsung. Please update your device normally. No root required.
Use Don't Pause
There's an app called don't pause. What it does is when youre listening to streaming music that when you get a notification that you wont get the gap in space (pause) in the music. The paid version removes ads. Ive been using it since the KitKat days with my Note 3 and it works well.
Radio
can I add radio app to not 5 ?
I face audio prob too. Note5 no root, stock 5.1.1.
When I feed digital signal to ext. dac, if use Scale up 385khz then pop and click happen (i use Neutronmp).
When scale up 88khz this phenomenon reduce and when no scale up used, sound is smooth.
Also hf player upscale to 192khz is ok.
Note2 and Lenovo A7-30 and S4 is okay when do the same thing with same neutronmp version.
No solution till now
Depending on if the issue is with your actual audio or if its coming from the music player will be two different things. I always recommend doing a quick restart on your phone or trying to leave it off for a little bit if its having any issues. Usually this will work if there is an overheating issue. You should also try doing an update which can fix problems in the software. If its with your actual music player then these are some of the best music players for the galaxy note 5 hands down https://fliptroniks.com/best-music-app-for-galaxy-note-5/
Having the same issue on Note 5 which I bought on 7/21/2017
CultRoger said:
I just bought the note 5 from tmobile 4 days ago. It's an amazing phone, however I am having an issue with the audio. I'm not sure if it's something internal or if my earphones are broken. Basically when I play music through my earphones, the song plays normally. But at random moments I can hear random noises. The noises come in at random moments in the song.
I noticed this pretty soon, but didn't make much of it at first. Now, on my bus ride to school it's finally gotten to a point where I can't take it. The music gets warped for like a millisecond, but that happening multiple times in a song just got a bit too much.
I have not checked if this happens when using the speakers or using another pair of earphones. I'm using the pair that came in the box. As I said I'm on the bus, so I can't blast music through my speakers. However I was playing music yesterday through speakers in my room and now that I think about it I didn't notice any warping. When I get to school I'll borrow someone's earphones to see if my pair is just broken.
But yeah are any of you having this problem? It's a big deal cause I listen to music a lot through my earphones.
Click to expand...
Click to collapse
Hey Guys,
I am also experiencing the same issue when listening to music via the headphone jack. Something that I noticed was, when the screen is switched on, it works perfectly. As the screen is switched off, the music gets warped and scratched.
Anyone found a solution for this problem?

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