Cracking issues with Note 4 speakers, but only in real specific scenarios. - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

I am wondering if anyone else has this issue. I notice a wierd cracking issue with the WhatsApp notification sound (the ones you can't change) I then also noticed that I hear the same for the new Google Messenger app and it's unique notification sound. Watching movies or music, or any other sounds don't give this behavior. Just wondering if it is just me or any ideas? Thanks everyone!

Gordon Ramsay said:
I am wondering if anyone else has this issue. I notice a wierd cracking issue with the WhatsApp notification sound (the ones you can't change) I then also noticed that I hear the same for the new Google Messenger app and it's unique notification sound. Watching movies or music, or any other sounds don't give this behavior. Just wondering if it is just me or any ideas? Thanks everyone!
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I get this sound on some notifications once in a while. Doesn't bother me too much to be honest. I wonder why this happens.

Honestly I haven't noticed this issue but it is more than possible that if the sound is usually good on movies, music, etc and then when it gets to certain sounds it cracks, it can be a big chance that the files pitch is too high for our speaker. The speaker quality seems great and that's coming from someone who owned the HTC One M8.

Try this turn off your phone then before turning back on stick your ear to your speaker while the phone is booting up I hear like a bzzzzzzz for a moment an then it goes out completely I guess it is the speaker turning on ready for all the sounds

Related

Speakers Crackle

I got my One today and went to show my wife the awesome sound, put on a youtube video and it crackles. Sound all the way up, beats on, crackles and pops. Very noticeable. Play a song not on you tube and the crackles are still there but softer. Anyone else have this problem? Hardware problem? Do I send it back?
toadkiller said:
I got my One today and went to show my wife the awesome sound, put on a youtube video and it crackles. Sound all the way up, beats on, crackles and pops. Very noticeable. Play a song not on you tube and the crackles are still there but softer. Anyone else have this problem? Hardware problem? Do I send it back?
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There was a very minor crackle on max volume on the unit I tested but only when parts were playing with extremely deep bass. If this is happening all the time it could be a bad connection and I was ask for an exchange. This should go without saying but you were playing a 1080p clip on youtube for the best audio quality?
Darkendvoid88 said:
There was a very minor crackle on max volume on the unit I tested but only when parts were playing with extremely deep bass. If this is happening all the time it could be a bad connection and I was ask for an exchange. This should go without saying but you were playing a 1080p clip on youtube for the best audio quality?
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Thanks, I called sprint this morning and they are sending a new phone, pretty painless process. I got to pick black as it is in stock now instead of silver.
I had unlocked it already so I will have to lock it and hope they dont say anything.
toadkiller said:
Thanks, I called sprint this morning and they are sending a new phone, pretty painless process. I got to pick black as it is in stock now instead of silver.
I had unlocked it already so I will have to lock it and hope they dont say anything.
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Glad I sent it back and got a new one. Night and day difference with the speakers. I also got black instead of the silver. I like the black a ton better as well.
nice that sprint sent a replacement without hassle.
did your crackle happen with beats audio off? i've been reading the crackle is software related? if not, i'd like to exchange mine as well.
Im having the same issue with my One. But it is only on the YouTube App.
Sent from my HTCONE using xda app-developers app
JOSE89178 said:
Im having the same issue with my One. But it is only on the YouTube App.
Sent from my HTCONE using xda app-developers app
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Mine did it with beats off and on. It is most noticeable on the youtube app, or going to you tube through a browser. But if you listen close enough and play a song that is on your phone youll hear the crackle also. Sprint accepted it back with no hassle. I am so glad I returned it cause that would have bothered me for the life of the phone. Just call sprint and exchange it.
This only happens to me occasionally while using the YouTube app. The crackles are usually few and far apart and typically stop if you leave the screen alone and just let it play. My theory is that it's due to some kind of issue with the streaming or compression. To test this, I downloaded a 1080p .mov movie trailer to my phone and played it using MX Player. Watching the exact same trailer on YouTube, I heard the occasional crackle, but didn't hear a thing while playing the .mov file.
I noticed occasional crackle while using the you tube app. Seems to occur more while tapping the screen to bring up on screen controls during a video. Downloaded media doesn't seem to be an issue. Prob just a software issue hopefully it's fixed with an update.
Are you guys getting this problem with Pandora or mp3s played in the music player? Is it a crackle or more a stuttering/crackle?
Just a note guys, it's unlikely that it's a broken speaker, because if it was, you'd KNOW. It'd crackle a LOT, loudly, and you'd have a hard time even understanding voice.
It's probably a software issue with the amplification being just a touch too high.
toadkiller said:
I got my One today and went to show my wife the awesome sound, put on a youtube video and it crackles. Sound all the way up, beats on, crackles and pops. Very noticeable. Play a song not on you tube and the crackles are still there but softer. Anyone else have this problem? Hardware problem? Do I send it back?
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Click to collapse
beats sound effects do not work well on low quality sound, turning it off will get rid of the hissing/crackling sound.
I also hear crackling noices but only within the YouTube app,Pandora sounds perfect...I haven't tried playing music from the memory since I don't have any at the moment. Anyone wonder what it could be?
Edit....I've noticed that if I turn off hd ,the cracking goes away immediately... Maybe it has to do with buffering while in hd?
Bump...any updates on this?

Speaker Distortion

Anyone else experiencing crackling, I am hearing it at full volume quite loud in certain songs, is this normal
Ive just purchased this phone from Telus today, just want to know if anyone else is experiencing this
markdexter said:
Anyone else experiencing crackling, I am hearing it at full volume quite loud in certain songs, is this normal
Ive just purchased this phone from Telus today, just want to know if anyone else is experiencing this
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I noticed this on my moto x 2014.. What do you think.. is this a defective mobile .. should go for replacement?
So far i didn't notice it
Are you running some kind of eq
Like the one in Play Music or something like Viper
Same for me, i tried equalizer in OFF, same distortion .. any solution ?
I have this distortion as well, with our without equalizer and for music, ringtones and speakerphone calls.
Not hearing it
I'm cranking it with many différent kinds of music just to try and get the distortion noise but im not getting any of it. Any songs or only specific ones?
blyndfyre said:
I have this distortion as well, with our without equalizer and for music, ringtones and speakerphone calls.
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https://www.youtube.com/watch?v=2JcLY5yRJpQ try this song... It was quite evident in this song.. I got a replacement and dont have this problem now
Thanks I exchanged mine and it's evident the first device speaker was flawed. This one is great now. Love this device.

[Q] Nexus 6 Speaker Issues

I was wondering if anyone else was having a problem with their speakers on the Nexus 6 when receiving calls or messages?
Randomly my ringtones & notifications come in crackling as if the speakers are blown. It doesn't happen much but it's kinda annoying. I think the speakers are fine because playing music or watching videos at max volume sounds great.
Any feedback is greatly appreciated
I have also had this issue. I'm running stock rooted with no mods. Would like to hear If anyone else is having this issue as well. Also would this issue be addressed in the new 5.0.1 update?
I am having issues hearing the conversion tone when sending or receiving messages via WhatsApp. The notification rings but within a chat it doesn't play any sound. Is this happening to anyone else? It's driving me crazy.
Same thing here. Especially with FB Messenger.
There definitely seems to be some static or degradation on some of the notification sounds and ringtones. I noticed the same thing.
I think it has an overactive EQ/Preamp type of ordeal going on. I think there is some sort of software built in that is trying to act like a DSP to save the speakers. For Example just turn up your volume to max and keep hitting the up volume. You will probably notice the volume beep will change volume several times throughout that. it will also be noticeable when playing music.
I have also noticed some strange crackling that I never had on previous Nexus devices. I am certain it is software and hope for an update to resolved it. I also noticed that many of the things going through the speakers slowly get louder. For instance, hit the speakerphone button while in a call and it starts at like 50% volume and goes to max in about 5 seconds. Kind of a strange fade up that I haven't had before...
TOCS88 said:
I have also noticed some strange crackling that I never had on previous Nexus devices. I am certain it is software and hope for an update to resolved it. I also noticed that many of the things going through the speakers slowly get louder. For instance, hit the speakerphone button while in a call and it starts at like 50% volume and goes to max in about 5 seconds. Kind of a strange fade up that I haven't had before...
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I also noticed the gradual increase in volume on everything including alarms. Glad it's a common issue that will hopefully be addressed in a future software update.
Thanks everyone for your feedback.
Nexus 6 Stereo Speaker issue
danotoriusodo said:
I also noticed the gradual increase in volume on everything including alarms. Glad it's a common issue that will hopefully be addressed in a future software update.
Thanks everyone for your feedback.
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I am having an issue with the stereo speakers on my Nexus 6. Every time I listen to music, watch a you tube video or watch a movie on my nexus 6 device, I notice that when I put it on maximum volume it will get loud then suddenly drop down to between 30 to 50%. I'm not sure what is the deal with that, but I can tell you its freaking annoying. Also been having issues with the fade in as well.
Any ideas on how to fix this issue?
wassefkamal said:
I am having an issue with the stereo speakers on my Nexus 6. Every time I listen to music, watch a you tube video or watch a movie on my nexus 6 device, I notice that when I put it on maximum volume it will get loud then suddenly drop down to between 30 to 50%. I'm not sure what is the deal with that, but I can tell you its freaking annoying. Also been having issues with the fade in as well.
Any ideas on how to fix this issue?
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Sorry, I haven't had that problem. Since updating to 5.0.1 I've noticed that my original problem hasn't been happening for calls or alarms. It still does happen with the clock app though. What version are you on?
Ever since i updated to 5.0.1
QUOTE=danotoriusodo;58061396]Sorry, I haven't had that problem. Since updating to 5.0.1 Im on 5.0.1, it started after i ran the update.
I've noticed that my original problem hasn't been happening for calls or alarms. It still does happen with the clock app though. What version are you on?[/QUOTE]
I would like to see some of the Viper4Android users chime in. I am hoping V4A fixes all these issues...
What is the probem??
Sent from my Nexus 6 using XDA Free mobile app
Same issue
I'm having the same issue. were you able to get yours resolved? If so, how?
wassefkamal said:
I am having an issue with the stereo speakers on my Nexus 6. Every time I listen to music, watch a you tube video or watch a movie on my nexus 6 device, I notice that when I put it on maximum volume it will get loud then suddenly drop down to between 30 to 50%. I'm not sure what is the deal with that, but I can tell you its freaking annoying. Also been having issues with the fade in as well.
Any ideas on how to fix this issue?
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The Viper audio download fixed my issues
:good:
jcrawford79 said:
I'm having the same issue. were you able to get yours resolved? If so, how?
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Same issue. On CM12. Uugh.
Sent from my Nexus 6 using XDA Free mobile app
anyone had this issue sorted yet. today i noticed while using speaker phone there is a static sound and low voice volume any ideas
Viper did not fix the issue
I'm thinking its hardware as I have tried stock and benzo ROM. Nothing seems to fix my low volume issue
Mine does this after flashing kernels or roms sometimes. A clean flash back to stock then reflash rom/kernal with extreme beats fixes it. I've had 3 nexus 6s and they all did this. Even when I flash stock image it don't sound quite right until I flash extreme beats 4.1. Viper has only caused problems for me.
Crackle is noticeable
I noticed the crackle sound straight out of the box simply by testing out some ringtones. This had me disappointed but even worse if I start to think I got a defective unit. It's weird because the problem does not happen very often and it's an issue that I can't demonstrate so easily, but it's there. Reading this post about people having the same problems makes me believe that there could be a update or software solution. By the way, playing music sounds great, the thing happens mostly with game sounds and ringtones.

Massive Sound distortion while listening to music

Hi guys,
since my Nexus 4 days I am always facing the same issue of massive sound distortions while listening to music. The same holds true for my Nexus 7 (2013) and bow the nexus 6.
When playing music (e.g. Via Spotify or poweramp) the music stutters including horrible sounds similar to a broken venyl as soon as I put a little bit of load on the cpu. While on my Nexus 4 the problem was also there when the screen was of or even during phone calls the latter is fine on the n6.
I have tried all kind of kernels, schedulers and governors, but i can't make this go away at all.
It's weird that I have the same problem on all my Nexus devices. Since I do not read about others having this issue I guess I must do something wrong.
Does anyone have an idea?
Merry Christmas ?!
Dabarr said:
Hi guys,
since my Nexus 4 days I am always facing the same issue of massive sound distortions while listening to music. The same holds true for my Nexus 7 (2013) and bow the nexus 6.
When playing music (e.g. Via Spotify or poweramp) the music stutters including horrible sounds similar to a broken venyl as soon as I put a little bit of load on the cpu. While on my Nexus 4 the problem was also there when the screen was of or even during phone calls the latter is fine on the n6.
I have tried all kind of kernels, schedulers and governors, but i can't make this go away at all.
It's weird that I have the same problem on all my Nexus devices. Since I do not read about others having this issue I guess I must do something wrong.
Does anyone have an idea?
Merry Christmas ?!
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Turn your EQ down or master volume down.
Or try flashing the zip for stock volume on your N6 i made a few days back - http://forum.xda-developers.com/showpost.php?p=57678105&postcount=77
Hi. Thanks for your help. I tried to follow your advice, but unfortunately it didn't help. It's not related at to my volume at all. Also I didn't tinker with EQ etc. all.
I also did a clean flash with stock kernel and just tried spotify. Same thing happened.
This is really weird since it's affecting all my Nexus devices and no one else seems to have that problem though.
Dabarr said:
Hi. Thanks for your help. I tried to follow your advice, but unfortunately it didn't help. It's not related at to my volume at all. Also I didn't tinker with EQ etc. all.
I also did a clean flash with stock kernel and just tried spotify. Same thing happened.
This is really weird since it's affecting all my Nexus devices and no one else seems to have that problem though.
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Is it your headphones?
What music? Is it the same files across devices? That'd where I would start. If it's any and all music then who knows.. What app are you using....?
If it's persistent across multiple devices, the problem is most likely either your headphones or the quality of your music files. You could test this by listening to an album you have in both the format you have now and a higher quality (like FLAC) and see if there is a difference. Also, if you are editing your mixer_path's and/or using a sound modification, lower standard audio will have some distortion sounds depending on how high you set the numbers.
My setup is:
RHA 10TI Hi-fi NR earbuds
High quality music files (FLAC, etc. nothing below 320 if in lossy format)
HP and RX's set to 30 and 94, respectively
Hope this helps you out.
Hey guys, thank's for all your answers and I'm sorry for my late response. I am using spotify as my daily music app. But the problem also occurs on YouTube or regular mp3s using poweramp with different quality files. It can't be the headphones actually, because i have the same distortions when using the phone speakers. I haven't tried flac files though.
I am still somewhat clueless about that. I was thinking about a rma of the n6 but then why would it be the same problem on all 3 devices. Hmpf.
Thanks very much for your help!
I have the same problems with my phone no matter what app I use and when I'm on the phone to where no one can hear me. I rma mines this week and it was overnight shipping label from Motorola. So they will have my device this Friday 2/15. They told me I will receive a new phone in return. To be honest I didnt have this problem until I updated to 5.0.1
Hmm, I really do not want to do a rma though. What I have realized is that YouTube Videos also freeze for a milisecond as well as soon as the sound distortion 'kicks' in. Seems as this really is related to the cpu not bring able to handle the 'load'.
I flashed Euphoria rom http://forum.xda-developers.com/nexus-6/development/rom-euphoria-os-beta-0-3-t2954615 and now problem is gone. No distortion sound anymore.

Nexus 6 mic, volume and WhatsApp

Couple of questions. So far, I absolutely love my Nexus 6, however I have a couple of questions/quibbles.
Firstly, the volume on this thing. How quiet/loud is it supposed to be? When it's in the low end scales it's very, very quiet, middle is passable, loud is good, but is the quieter levels supposed to be so quiet? I compared it to an iPad 3 and that speaker is louder overall, I assumed the Nexus 6 would be louder everywhere (highest level very loud, lower end quiet but loud enough to hear) than the 3 year old iPad?
Secondly, the microphone. I'm a little confused by it. In videos I've recorded the mic volume is good enough, but using WhatsApp I things I've recorded sound quiet, at least compared to iPhone recordings (friends have iPhone's), and then it's slightly better in "Easy Voice Recorder", unless I whack up the gain on it.
What's the deal? Or are all Nexus 6's like this?
Also, what's the battery life supposed to be like?
I'm on fairly low brightness, auto adaptive brightness or whatever is off. Unplugged at 8am, its been 12 hours. On 22%. Used the phone 20mins browsing internet going to work, stuck in my drawer till 1pm with occasional checks, 20mins used it playing Jetpack Joyride/internet browsing, home from about 4, been playing music on and off through Google Play, couple of YouTube videos, browsing the web etc, nothing too intensive, and I'm on 22%. Does that sound right?
Anybody?
Yeah, you my friend have had the 2 most common problems with the nexus which come standard with the device. For battery, you need to get a kernel with intelliplug and enable it over the stock mp decision. You can even overclock with battery life better than stock. (Like me) For audio, try to find a kernel with faux sound, download viper4android for music, and change some values around in mixer.paths.xml. You need to be rooted with a recovery first before any of this. The problem with video recording is that it is also recorded in mono instead of stereo. Weird but I have been able to fix all of these problems now. If you need any help, quote me. Please give a thanks if I solved your issues.
Thanks for reply.
So what I've described aren't necessarily problems as such, they're just standard on the phone? The battery is okay it's just not amazing. I'm on 50% now, unplugged 14 hours ago, used it for a bit of internet browsing, texting. Was on standby for about 9 hours and was on a call this morning for about half an hour and then I've done some more browsing and texting today. I'm also on adaptive brightness.
Does this sound right?
And the microphone, if I use it on WhatsApp, people keep saying it sounds clear, it's just very low. But again, if I record a video it comes through fine.
Is this normal to Nexus 6's or is there something wrong with my mic?
really low here to in whatsapp, can somone please help us? i do not want to have to send my phone back!
OvEr_KiLL said:
really low here to in whatsapp, can somone please help us? i do not want to have to send my phone back!
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Same issue here. The mic volume in all IM apps like whatsapp, Skype and etc are very very low. However the voice in the recorded video is OK.
helloworld1 said:
Same issue here. The mic volume in all IM apps like whatsapp, Skype and etc are very very low. However the voice in the recorded video is OK.
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yep thats what im getting....anyone else?
Yeah that's really annoying. The problem is, that the N6 use the mic at the bottom on the rear site. If want to make a videochat with the frontcam it's really stupid.
Normally it use the rear mic to reduce background noise. But this seems to work only with telephone calls?
Did anyone ever solve this problem?
Would a Bluetooth headset be a "fix"?
wrsg said:
Did anyone ever solve this problem?
Would a Bluetooth headset be a "fix"?
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It is default mechanism.
You can install 3rd party Sound recording app and forward recordings to them.

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