Database Develop

Manufacture defect in our screens? Internal Dip?

The day i got my Galaxy S4 i went straight to charge the device. I left it on my nightstand which is under a window and when i saw the reflection of my blinds through the screen, they where bent out of shape and the reflection looked distorted. Looking closer, the screen seems to have a circular dip in the middle left-ish area. All the devices I tested this do not have a distort. (iphone 5 and 4S, the SIII)
I'd like for everyone to look at there device and make sure they don't have this also. I cant check the devices over at carrier stores, abit busy sadly...
I've given a Sample of lines that u can use as a test and also left a quick video, ill try to make a better one but its all i could at this moment. Also its extremely hard to get it on a video vs what u see in person =/
http://www.youtube.com/watch?v=0Ej5VCPnKls
Best way's too test are as follows.
1) place your phone right in front of you on your computer desk and look at your Monitors reflection. It works extremely well when you look at Lines or a lot of text.
2) Look at a bunch of stuff that's well lit.
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Mine is fine
Sent from my SPH-L720 using xda app-developers app

mine is fine too

Mines good too
Sent from my SPH-L720 using Tapatalk 2

Gosh, I have a pimple on my face ...
WOW, I just discovered a pimple on my face while using the screen as a mirror. Darn!
Peter

Mine dont have that from what I can tell
Sent from my SPH-L720 using xda app-developers app

budde2 said:
Mine dont have that from what I can tell
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
all good here... 16gb black...

mine has a slight fish eye effect when using a glare in the middle, but when teh screen is on and im using it. looks fine and amazing to me.

shabbypenguin said:
mine has a slight fish eye effect when using a glare in the middle, but when teh screen is on and im using it. looks fine and amazing to me.
Click to expand...
Click to collapse
yeah the screen works and looks fine. But im just worried still. ill be visiting Bestbuy and a sprint store Tuesday see if its a universal thing. If it isnt, could save some people in there 14day return time-span. Especially after seeing this thread you never know.. http://forum.xda-developers.com/showthread.php?t=2271880
better safe then sorry.

Shoulon said:
yeah the screen works and looks fine. But im just worried still. ill be visiting Bestbuy and a sprint store Tuesday see if its a universal thing. If it isnt, could save some people in there 14day return time-span. Especially after seeing this thread you never know.. http://forum.xda-developers.com/showthread.php?t=2271880
better safe then sorry.
Click to expand...
Click to collapse
Man, I have exactly the same problem and the easiest way for me to see it is to have a reflection of a fluorescent tube on the black screen. It's ugly! This doesn't seem to be a universal thing, though, because this is the first post I have come across since I found out about the distortion problem. Did you find out anything at Bestbuy?

decadentray said:
Man, I have exactly the same problem and the easiest way for me to see it is to have a reflection of a fluorescent tube on the black screen. It's ugly! This doesn't seem to be a universal thing, though, because this is the first post I have come across since I found out about the distortion problem. Did you find out anything at Bestbuy?
Click to expand...
Click to collapse
I got them to open up two new boxes and it seems like every device has it.
Sent from my SPH-L720 using xda premium

Wow. I cant believe what I saw after inspecting my phone. Nothing! Absolutely nothing! I love this phone
Sent from my SPH-L720 using xda premium

My first galaxy s4 had dead pixels, my second galaxy s4 had scuffing all over it, a large scratch on the MICRO sd card port, overheated and would constantly shut off, followed by the display that completely died a day later. Sprint advised me to give the HTC one a shot. As soon as I got the HTC one home, noticed paint run off, gaps between panels, dings, dents, pretty much the poorest quality control standards I have ever seen. Now I have to find away to get sprint to allow a FOURTH return on a 600.00 device. I may have to get mean, I dont like to act that way, but what sprint has put me through to obtain a working 600.00 high end device is not acceptable, I would not wish the experience I am going through on my worse enemy.
Im not picky, and I understand mistakes when they happen. But two damaged/defective S4's, and one damaged/defective HTC one in matter of 7 days? I really cant even believe it.
All I buy is Samsung products when it comes to electronics, never in my life have I EVER received two defective units in a row. I feel like a crazy crack addict every time I go back to the sprint store and request a replacement. If sprint didn't have a 14 day satisfaction guarantee, I would be out 600.00, because there is no way in a million years samsung or HTC would take responsibility for scuffing or damage to the body of the device. Even with sprints 14 day satisfaction guarantee, you are only allowed 1 device exchange. So basically, im entitled to nothing with this issue, and any day sprint is going to show me the door or refer me to Asurion for a 3 day old 600 dollar phone.

Ring around power button just fell off

Has this ever happened to someone before?
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What should I do?

WHAT!?
don't u wanna say it happen when u use it normally !?!!?!

x102x96x said:
WHAT!?
don't u wanna say it happen when u use it normally !?!!?!
Click to expand...
Click to collapse
Yes it just fell off when I pressed the power button, phone is 3 months old, warranty should cover this right?
Sent from my Xperia Z1 using Tapatalk

Jiyeon90 said:
Yes it just fell off when I pressed the power button, phone is 3 months old, warranty should cover this right?
Sent from my Xperia Z1 using Tapatalk
Click to expand...
Click to collapse
i think it should, as long as you didn't drop it on the floor like 10 times...

First time I've seen it. Warranty will cover it.

Ok thanks, thats great to know, anyone know how long it takes them to repair that if I send it in? i live in sweden btw

Holly C..p! What the hell it's happening with this Z1? I can't believe it.. . Never so something like that, Sony will cover that 100% but the only who know how long will take to repaid it, will be Sony it self.

Jiyeon90 said:
Ok thanks, thats great to know, anyone know how long it takes them to repair that if I send it in? i live in sweden btw
Click to expand...
Click to collapse
Beroende på vart du köpt den, räkna med 1-3 veckor.
Depending on where you bought it, count on 1-3 weeks.
On another note, what theme is it you have?

Hanozy said:
Beroende på vart du köpt den, räkna med 1-3 veckor.
Depending on where you bought it, count on 1-3 weeks.
On another note, what theme is it you have?
Click to expand...
Click to collapse
Bought it on the phone house, 3 weeks sounds a bit too much but I guess I have no choice, my acro s is still going strong so I should survive, the theme is called african leopard.
Sent from my Xperia Z1 using Tapatalk

Jiyeon90 said:
... anyone know how long it takes them to repair that if I send it in? i live in sweden btw
Click to expand...
Click to collapse
In my country, the law clearly states that ANY REPAIR made under warranty, must be done in MAXIMUM 15 days.
Sent from my C6903 using XDA Premium 4 mobile app

hi i have the same problem today!!!!
but for me i left the ring!
i call sony france and they tell me to call a sav center i ll send my phone today or tomorow and i have nothing to pay but 15 days without my Z1!!!!
my N9 will go out of his box!
bye

sami205 said:
hi i have the same problem today!!!!
but for me i left the ring!
i call sony france and they tell me to call a sav center i ll send my phone today or tomorow and i have nothing to pay but 15 days without my Z1!!!!
my N9 will go out of his box!
bye
Click to expand...
Click to collapse
It's not your fault so why you have to pay? No way.
---------- Post added at 03:07 PM ---------- Previous post was at 03:06 PM ----------
bogdan wst said:
In my country, the law clearly states that ANY REPAIR made under warranty, must be done in MAXIMUM 15 days.
Click to expand...
Click to collapse
I hope in Poland the law is the same because actually I already sent the phone back 15 days ago, I think next week i start call them.

Not tried sticking it back in then?

Haha z1 mutant issues..
Sent from my C6903 using XDA Premium 4 mobile app

Kirkymole said:
Not tried sticking it back in then?
Click to expand...
Click to collapse
I did but it just falls off again, my guess is they use some kind of special glue since the phone is waterproof, otherwise I would just use normal glue and avoid all the hassle

Jiyeon90 said:
I did but it just falls off again, my guess is they use some kind of special glue since the phone is waterproof, otherwise I would just use normal glue and avoid all the hassle
Click to expand...
Click to collapse
Really be carefull if you even try do that because you risk to glue the on/off botton too and it will stuck.

eclyptos said:
Really be carefull if you even try do that because you risk to glue the on/off botton too and it will stuck.
Click to expand...
Click to collapse
You are right, gonna take it back to the store tomorrow, my screen has a little of yellow hue as well, hopefully they can fix that too
Sent from my Xperia Z1 using Tapatalk

Jiyeon90 said:
You are right, gonna take it back to the store tomorrow, my screen has a little of yellow hue as well, hopefully they can fix that too
Sent from my Xperia Z1 using Tapatalk
Click to expand...
Click to collapse
hi!
'im very irritate with sony france because they don't want to take my phone under warranty!!i have to pay 90€!!!for the ring!!!i d say they are thief!!
so if you loose the ring like me prepare your money!!because sony don't want to recognize the phone is not strong and i decide when my phone back from the store i'll sell it and never take a sony again!!
bye!

sami205 said:
hi!
'im very irritate with sony france because they don't want to take my phone under warranty!!i have to pay 90€!!!for the ring!!!i d say they are thief!!
so if you loose the ring like me prepare your money!!because sony don't want to recognize the phone is not strong and i decide when my phone back from the store i'll sell it and never take a sony again!!
bye!
Click to expand...
Click to collapse
wow really?
sounds like they are trying to rip you off..
I just got mine back today, apart from the broken power button I let them know that I had touch screen problems, yellowish screen and little dirt inside the back camera.
They replaced display, ram, camera, the glass back and even the aluminum frame (I had a scratch on it and now its gone)
so its like a new phone and I didn't have to pay a penny. Only issue that remains is yellowish screen but that's fixable with the new white balance settings..
You should call them again and tell them that the ring just fell off on normal usage, its their fault for not making it more durable, you shouldn't have to pay anything.

Same thing happened on my z 1 compact does anyone know where to find the ring? I Lost mine
Sent from my D5503 using XDA Free mobile app

[Q] Slight warping on back?

Has anybody else experience any slight warping or denting on the back of the phone? My fiancé has an X and is careful with it and it also has a case. I was messing with the phone and removed the case the other day and noticed that there seemed to be slight warping on the back. My Razr M has a similar warping on it. Not sure if it's the battery heat or what. It's minor but I was just curious. I'll be upgrading to the X shortly.
Sent from my Droid Razr M using xda app-developers app

I don't know about the M, but the X has a slightly curved back - it's not supposed to be flat - and an indent under the "M"
Sent from my XT1060 Dev Edition

pkomarnicki said:
I don't know about the M, but the X has a slightly curved back - it's not supposed to be flat - and an indent under the "M"
Sent from my XT1060 Dev Edition
Click to expand...
Click to collapse
And what about that flat, slippery glass part on the front? Is that normal too? The form design of the device is obviously not what I'm referring to.
Sent from my Nexus 7 using xda app-developers app

Jersey846 said:
And what about that flat, slippery glass part on the front? Is that normal too? The form design of the device is obviously not what I'm referring to.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Not me, I've owned 2 and mine never got too hot. even during voice calls, video calls or video viewing. Also I would've said the same as the above user. Being that xda is open to anyone and everyone, you should never assume people KNOW things.
Anyway, better warranty that badboy fast.

drago10029 said:
Not me, I've owned 2 and mine never got too hot. even during voice calls, video calls or video viewing. Also I would've said the same as the above user. Being that xda is open to anyone and everyone, you should never assume people KNOW things.
Anyway, better warranty that badboy fast.
Click to expand...
Click to collapse
I couldn't quite tell if he was being sarcastic, which is why I shot him a "Thanks". She is still under warranty since she only got it a little over a month ago so I'll shoot her the feedback I get here. I've attached two pictures. The original and then an edited photo highlighting the area in question. It's very slight and hard to see, but if I move my fingers over the upper left area on the back I can feel what I can only describe as a dent or slight warping. The right side in the same area feels smooth to the touch. There seems to be a speaker on the right side. Not sure if the two sides are slightly different because of this or not.
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Sent from my Nexus 7 using xda app-developers app

Jersey846 said:
I couldn't quite tell if he was being sarcastic, which is why I shot him a "Thanks". She is still under warranty since she only got it a little over a month ago so I'll shoot her the feedback I get here. I will try seeing if I can get a decent picture of it. It's very slight. Hard to see, but if I move my fingers over the upper left area on the back I can feel what I can only describe as a dent or slight warping.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Hmmm, does the bump cause anything to malfunction? My thought is if it's not outright noticeable to you a warranty center could possibly overlook it. My fear here is that you send it back and they tell you they didn't notice anything. Anyway, I think you got what you needed.
I hope she gets her phone fixed!

drago10029 said:
Hmmm, does the bump cause anything to malfunction? My thought is if it's not outright noticeable to you a warranty center could possibly overlook it. My fear here is that you send it back and they tell you they didn't notice anything. Anyway, I think you got what you needed.
I hope she gets her phone fixed!
Click to expand...
Click to collapse
Yeah she's experiencing absolutely no malfunction. She's loving the device. I've known I wanted an X the moment it was released so hopefully I can grab mine in the near future. I have no doubt that it would be highly possible for them to not notice anything if she sent it back. It's just my nitpicking and curiosity that let me to post the question here.

Jersey846 said:
Yeah she's experiencing absolutely no malfunction. She's loving the device. I've known I wanted an X the moment it was released so hopefully I can grab mine in the near future. I have no doubt that it would be highly possible for them to not notice anything if she sent it back. It's just my nitpicking and curiosity that let me to post the question here.
Click to expand...
Click to collapse
yeah, I don't see anything lol. hopefully moto notices.

Jersey846 said:
I couldn't quite tell if he was being sarcastic, which is why I shot him a "Thanks". She is still under warranty since she only got it a little over a month ago so I'll shoot her the feedback I get here. I've attached two pictures. The original and then an edited photo highlighting the area in question. It's very slight and hard to see, but if I move my fingers over the upper left area on the back I can feel what I can only describe as a dent or slight warping. The right side in the same area feels smooth to the touch. There seems to be a speaker on the right side. Not sure if the two sides are slightly different because of this or not.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I wasn't being sarcastic, just eliminating the obvious first. Like the other guy said, never assume someone knows something.
I haven't seen that on an X before, but my experience with battery warping has been closer to the center of the device/battery rather than on one side or a corner. Not sure what would cause that, but I'm not terribly familiar with what's located where under the back this phone. There's got to be a teardown somewhere, though.
Oh, and not to nitpick, but "he" is a "she."
Sent from my XT1060 Dev Edition

pkomarnicki said:
I wasn't being sarcastic, just eliminating the obvious first. Like the other guy said, never assume someone knows something.
I haven't seen that on an X before, but my experience with battery warping has been closer to the center of the device/battery rather than on one side or a corner. Not sure what would cause that, but I'm not terribly familiar with what's located where under the back this phone. There's got to be a teardown somewhere, though.
Oh, and not to nitpick, but "he" is a "she."
Sent from my XT1060 Dev Edition
Click to expand...
Click to collapse
Ahh! Your avatar being upside down is my excuse. And thanks to both of you for the feedback!
Sent from my Nexus 7 (2013) using xda-developers app

Notification about closing back properly

Am I the only one that randomly get a notification to properly seal my back cover to make sure it's water tight?
Also, can somebody post a picture of the inside of the back door? I wanted to compare it to my rubber seal as mine looks like it's at a different angle in one spot than the rest and wanted to make sure it's made that way and it's not a lemon,

polish_pat said:
Am I the only one that randomly get a notification to properly seal my back cover to make sure it's water tight?
Also, can somebody post a picture of the inside of the back door? I wanted to compare it to my rubber seal as mine looks like it's at a different angle in one spot than the rest and wanted to make sure it's made that way and it's not a lemon,
Click to expand...
Click to collapse
get exactly the same, its as closed as its going to get but keeps popping up about closing the back properly when I turn the phone on.

I don't think there's actually any correlation to the physical condition of the back. I think it's just a cover-your-ass thing by Samsung.
Sent from my SM-G900V using Tapatalk

The prompt comes up after every reboot even if it's sealed properly. It's just a reminder. Just click the box not to remind you again
Sent from my SM-G900P using Tapatalk
---------- Post added at 12:51 PM ---------- Previous post was at 12:51 PM ----------
Also, if we do click that box and want that reminder to pop again, how can we?
Sent from my SM-G900P using Tapatalk

polish_pat said:
Am I the only one that randomly get a notification to properly seal my back cover to make sure it's water tight?
Also, can somebody post a picture of the inside of the back door? I wanted to compare it to my rubber seal as mine looks like it's at a different angle in one spot than the rest and wanted to make sure it's made that way and it's not a lemon,
Click to expand...
Click to collapse
Nope, not the only one -- I believe every S5 model does this. As someone said above, it's Samsung covering their ass so they can't be blamed if you get it water damaged. I get a warning every time I reboot, every time I unplug charger, and most times I pop off the back. I also don't see any box that says don't show again. I wish I did
Here's the picture of the inside of my S5's back cover -- SM-G900A model:
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Thanks for the pic, i also don't have the checkbox. I'll post a pic of my back because i think the rubber gasket is not properly in place.
Sent from my SM-G900W8 using Tapatalk
EDIT: Here is mine, see on the left side, seems it squased down 1/2 a mm as yours is nice and straight all allong that side
For high res: https://dl.dropboxusercontent.com/u/4937149/XDA/20140413_150426.jpg

Same here! I think it's normal since I haven't touched it at all

double002 said:
Same here! I think it's normal since I haven't touched it at all
Click to expand...
Click to collapse
same as mine or the white one?

polish_pat said:
EDIT: Here is mine, see on the left side, seems it squased down 1/2 a mm as yours is nice and straight all allong that side
For high res: https://dl.dropboxusercontent.com/u/4937149/XDA/20140413_150426.jpg
Click to expand...
Click to collapse
Hmm, after taking another closer look at mine...I notice that same thing in about the same spot. It may not be apparent in the picture I posted due to the lighting and resizing it, but here's the full-res shot: http://i.imgur.com/oOoRfAW.jpg
Now I'm hoping this is normal and doesn't affect the water resistance lol. Even with it that way, I honestly don't see how it would affect the resistance.

Yeah i see. I guess its just less apparent than my black back
Sent from my SM-G900W8 using Tapatalk

polish_pat said:
same as mine or the white one?
Click to expand...
Click to collapse
Same as yours!
---------- Post added at 10:30 PM ---------- Previous post was at 10:12 PM ----------
I just checked the pictures on some reviews, and it's also the same on their pictures? I think we're fine here

Awesome cause i love this phone
Sent from my SM-G900W8 using Tapatalk

double002 said:
Same here! I think it's normal since I haven't touched it at all
Click to expand...
Click to collapse
But you had to remove and replace the cover when putting the battery in, no?
Sent from my SM-G900P using Tapatalk

eyecon82 said:
But you had to remove and replace the cover when putting the battery in, no?
Sent from my SM-G900P using Tapatalk
Click to expand...
Click to collapse
Yes of course! I meant that I didn't touch or play with the rubber gasket

eyecon82 said:
But you had to remove and replace the cover when putting the battery in, no?
Sent from my SM-G900P using Tapatalk
Click to expand...
Click to collapse
Ya, but weirdly, the first day i didnt get any notification, it only started the second day when i actually remembered it was IP67 and wanted to see how, it then that i removed the cover and got the first notification. So i'm pretty sure there is a sensor to detect if it was opened

Hi,
seems to me, as if it is designed that way. I'm waiting for my S5 to be delivered, but looking at photos like this one:
(Picture from "theguardian dot com/technology/2014/apr/11/samsung-galaxy-s5-review-android")
It looks to me like the rubber seal changes its path to accommodate for the little space, comparable to the space left at the bottom for the battery-remove-hole. Their rubber seal has your phenomenon too, so I'd say it is normal.
Greetings,
Zuujin

What causing black dots on Xperia Z camera?

Hello guys as I said in title what causing black dots on Xperia Z camera.. How to fix that? If its on camera sensor it doesn't affect hdr mode and video.. Any idea guys???
Thanks in advance
Sorry for my bad English..
Sent from my C6603 using XDA Premium 4 mobile app

Nauju said:
Hello guys as I said in title what causing black dots on Xperia Z camera.. How to fix that? If its on camera sensor it doesn't affect hdr mode and video.. Any idea guys???
Thanks in advance
Sorry for my bad English..
Sent from my C6603 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Do not post questions in the general section!!! Read the forum rules

Okay sorry can anyone move it to the exact section..
Sent from my C6603 using XDA Premium 4 mobile app

Thread will be moved in Q&A section. Black dots on camera are hardware problem, so only solution for fix it is to change camera module.
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neoxx3m said:
Thread will be moved in Q&A section. Black dots on camera are hardware problem, so only solution for fix it is to change camera module.
Example:
Click to expand...
Click to collapse
When last time did you clean dust off your camera lens? Clean it and see if it gone Suggested solution compressed air.

Don't know what exactly cause that, but some people mention that black spot syndrome is because water, that condense there, and broke some pixel in sensor. Sounds plausible.
Other causes is dirt entering the camera sensor module. (But, how can? The phones are tightly sealed, so very minimal dust inside)
Why in HDR mode and Video stabilization turned on the black spot gone? Because the black is removed by using averaging movement algorithm. The software find that odd, and removed that black spot, using nearby pixels.
That is not because the camera lens dirty. If the camera lens dirty, the black color is not focused, blurred with color.

marcoplo said:
When last time did you clean dust off your camera lens? Clean it and see if it gone Suggested solution compressed air.
Click to expand...
Click to collapse
First of all, I worked in Sony repair center and I've seen this problem many times. In some cases problem was gone with cleaning but in most cases problem was in defective camera lens.

Everyone I know (myself included; a total of 4 people) have had this problem with the Xperia Z.
Two of which never touched water. For a water / dust proof phone, for this to be an issue based on either of those is heavily questionable.
But I'll admit I've washed my phone and used it in the rain a few times and it's perfectly fine. I just don't recommend this phone to people who want a good camera lol.

Maybe its the high CPU temp...
Xperia™ Z (C6602) with tapatalk

androidfreak70 said:
Maybe its the high CPU temp...
Xperia™ Z (C6602) with tapatalk
Click to expand...
Click to collapse
There is a hardware fault with the camera module most probably

androidtweaker1 said:
There is a hardware fault with the camera module most probably
Click to expand...
Click to collapse
Xperia Z camera look like not 13mp
5mp cameras is looks better
Xperia™ Z (C6602) with tapatalk

Guys only solution is take it to the Sony service centre right??
Sent from my C6603 using XDA Premium 4 mobile app

Can confirm I now have two black dots in photos taken. Never been in water.
I'm thinking it might be software as it never happened on 4.3?
Sent from my C6603 using XDA Free mobile app

OMG I thought I was the only one with this problem..
My phone never touched water, so I think these are burnt pixels in the camera..
I can't really think of something else.

xchasa said:
Can confirm I now have two black dots in photos taken. Never been in water.
I'm thinking it might be software as it never happened on 4.3?
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UnbredHalflingers said:
OMG I thought I was the only one with this problem..
My phone never touched water, so I think these are burnt pixels in the camera..
I can't really think of something else.
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Guys this is it:
neoxx3m said:
First of all, I worked in Sony repair center and I've seen this problem many times. In some cases problem was gone with cleaning but in most cases problem was in defective camera lens.
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All you need to do guys is to send your phone to repair center. I had same problem, my camera lense had over 50 black dots (dead pixels). They changed me few things and now it works as new .

droidhd said:
All you need to do guys is to send your phone to repair center. I had same problem, my camera lense had over 50 black dots (dead pixels). They changed me few things and now it works as new .
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X2
Had the same problem, sent it to sony services and they said they replaced the camera, if they did that or not, i don't know, but the black dots are gone.
PS - They took my rooted rom away They installed a stock unrooted one

Just bad build quality.. I had mine replaced also..
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