Hi All,
Just got my HTC One and am pretty much excited but am not able to connect it to my Laptop with the USB cable .
Once i connect it I can see that under portable devices HTC One icon is getting displayed but after clicking I get a message 'You do not have permission to access the device'.
OS is Windows 7
Some one please help me with this
Uninstall all HTC Sync software and drivers
Reboot the PC
Install HTC Sync from website again and then connect the phone. Let it install all drivers first. Then try
v-b-n said:
Uninstall all HTC Sync software and drivers
Reboot the PC
Install HTC Sync from website again and then connect the phone. Let it install all drivers first. Then try
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Click to collapse
Thank you for the repose, i tried the same but still it did not workout .
Try another USB port and/or cable
You don't need HTC Sync or HTC drivers for this. Windows has it's own MTP drivers.
I would try uninstalling the HTC drivers, in case they are causing a problem.
Plug the phone in, and check the Event log in control panel to see if anything is flagged.
same issue faced
So did this issue get fixed for you? i am facing the same issue with my HTC One E8 dual sim. and cant seem to find a way to get it fixed.
Related
Hey can someone help me connect my htc diamond to windows 7...
it worked in the previous install...but then i had to repair my desktop and got another windows 7 model.... both home premium...
but this one keeps saying Device not properly installed... for both "disk drive and activesync"
is there a htc usb driver that can fix this? its weird how it worked last time.
only driver required beside maybe USB chipset drivers for the motherboard on your computer
is
Windows Mobile Device Center
it's all any usb connected wm phone needs to sync
x64 drivers
solidkundi said:
Hey can someone help me connect my htc diamond to windows 7...
it worked in the previous install...but then i had to repair my desktop and got another windows 7 model.... both home premium...
but this one keeps saying Device not properly installed... for both "disk drive and activesync"
is there a htc usb driver that can fix this? its weird how it worked last time.
Click to expand...
Click to collapse
Hey, I had the same problem. The drivers that come with the phone are x86, not x64, so you need to go to:
<br>microsoft.com/downloads/details.aspx?FamilyID=6eb8d0aa-bc6b-4864-8ffe-dc26e1d9f843&displaylang=en
It's the 64 bit version of Windows Mobile Device Centre. The drivers don't come from HTC, they come from Microsoft.
The Diamond should connect without installing anything. W7 downloads drivers automatically. I'm using W7 Ultimate 32 and 64 bit versions and have no problem connecting my PDAs (W7 RC and RTM) through USB or BT.
same prob.em...but resolved
in win 7 32: just restart the device(htc) until will be recognized.maybe 1-2 soft reset.hope u have succes.
solidkundi said:
Hey can someone help me connect my htc diamond to windows 7...
it worked in the previous install...but then i had to repair my desktop and got another windows 7 model.... both home premium...
but this one keeps saying Device not properly installed... for both "disk drive and activesync"
is there a htc usb driver that can fix this? its weird how it worked last time.
Click to expand...
Click to collapse
Hi go to start/seting/connection/usb to pc/ uncheck the box and reconnect your device,,
Hello guys,
I own a htc diamond 2, but recently had to format my computer and installed windows 7 (x64). After this installation and Microsoft office 2007, i installed Windows Mobile Device Center, but when i connect the phone to the computer it installs the update, but does not detect the device thereby precluding their synchronization. I've uninstalled and reinstalled office and windows mobile device center, but the computer still does not detect the equipment. I already consulted the manual, but nothing can cause the equipment to be detected.
Can any one tell me what i'm doing wrong?
Before this installation the computer was running Windows 7 (x86/32) with the same office and all was well
Thank you
This is strange. I own a 64Bit Win7 Pro which doesn't make any trouble.
1st thing I would try is to connect the phone again while being logged on as an administrator, maybe you are a normal user and not allowed to install drivers or something similar.
2nd thing i would try is to delete all active sync connections on PC and on your device. then restart everything and connect them new.
3rd thing to try out is to deactivate under the "USB to PC" option the "fast data synchronization" feature.
4th possibility is to set up both, your computer and your mobile device totally new.
Cheers
Zap
Thank you for your reply.
I've run the installation has administrator, and i've the problems i present.
I will follow itch one of your advices trying to solve this problem.
At last if any one don't work i will try the EubeniaUSB or the drivers of the Active Sinc x64 that i've found on two post at the xda forum. (This will work? )
Thank you.
I had the same problem to start with i would suggest doing what i did and find/replace the usb cable as that was what was at fault on mine - these cables are quite cheap and the pins move too easily inside . Try changing to a different or new cable and see what happens
I have a Sprint HTC One, but each time I try to connect it to my desktop which is running Windows 7 I get a noice like dana, but more computery. I have download HTC Sync Manager, but no luck. I have tried rebooting the phone and pc, different usb ports, and turned off usb debugging and turned it back on. Nothing was working. I looked it up for a while with no luck in sight. If anyone can help it would be greatly appreciated.
Did you ever figure this out? I have the same problem and can't get it to boot past recovery.
have you guys tried the Universal Naked Driver?
http://d-h.st/zao
recently i am faceing a lot of problems with the usb of my phone. it charges but doesnt connect to the pc plus it sometimes doesnt charge too i have to switch the phone off to charge it then.
my phone itself is not detecting the usb as when it does it pops up the usb debug icon on the status bar but it is not doing so.
Need help real bad!!
susmit95 said:
recently i am faceing a lot of problems with the usb of my phone. it charges but doesnt connect to the pc plus it sometimes doesnt charge too i have to switch the phone off to charge it then.
my phone itself is not detecting the usb as when it does it pops up the usb debug icon on the status bar but it is not doing so.
Need help real bad!!
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Click to collapse
I've been working with another member on this issue. Go here and read through my suggestions and see if one helps. The first thing I would try, is to uninstall sync manager and all drivers for the phone from your pc. Then, connect the phone and see if it reinstalls sync and the drivers. I hope this helps.
kibmikey1 said:
I've been working with another member on this issue. Go here and read through my suggestions and see if one helps. The first thing I would try, is to uninstall sync manager and all drivers for the phone from your pc. Then, connect the phone and see if it reinstalls sync and the drivers. I hope this helps.
Click to expand...
Click to collapse
yaa i have gone throught ur post a wyle bak. i tried it all. but there is no use. :crying:
I had same prob few days back. My htc one would behave madly. When i accept call automatically speaker gets on. It would not charge either by charger or by usb connection. Usb wouldn't recognize either.
See this psot
http://forum.xda-developers.com/showthread.php?t=2417377
Also see this
http://forums.androidcentral.com/htc-one/290813-htc-one-not-charging-usb-not-recognizing.html
I think is problem is large. After update htc one sucks. no doubt it added some great features. Or it may be hardware prob as always with HTC specially with HTC one X
usb problem
mine has also stopped working. does charge but not connecting to computer . running xp so drivers ok . definitely phone problem as friends htc one connects fine..
Disable usb debugging, it will connect
Sent from my One using xda app-developers app
usb problem
thanks , but tried everything. wont connect in fastboot, recovery or anything. cannot relock bootloader or return to stock so just returning it for warranty as it is with fingers crossed. unless someone can tell me if possible without connecting to pc.
are you using a usb 3.0 port
usb problem
usb 2.0 . i have two friends with htc one's and they both connect just fine.
Same issue here! Last night pulled my phone out and it said "incompatible charger, please use original charger". I wasn't even charging the phone, and now it wont charge or connect to PC unless the phone is off. Tried turning off debug/developer/power save/fastboot/ etc with no luck so far.
hi all how ar you,
recently i bought a used htc one dual sim, i'm loving it !!
but when i try to connect it to my windows 8.1 laptop
it doesn't see it. nothing happens on the laptop. as if i didn't connect anything.
however, my htc one charges, and a message is displayed : (to browse phone storage, you must first unlock your device)
i unlocked the passcode, nothing happens.
i am using the original usb cable, i tried different cables, different usb ports.... same problem
enabled debugging mode, same problem
installed htc sync manager, and htc one drivers, same problem and htc sync manager doesn't see ,my phone connected.
in device manager, i can't see my phone either.
what is the problem, what can i do, my laptop sees other phones normally.
please help ???
anas191 said:
hi all how ar you,
recently i bought a used htc one dual sim, i'm loving it !!
but when i try to connect it to my windows 8.1 laptop
it doesn't see it. nothing happens on the laptop. as if i didn't connect anything.
however, my htc one charges, and a message is displayed : (to browse phone storage, you must first unlock your device)
i unlocked the passcode, nothing happens.
i am using the original usb cable, i tried different cables, different usb ports.... same problem
enabled debugging mode, same problem
installed htc sync manager, and htc one drivers, same problem and htc sync manager doesn't see ,my phone connected.
in device manager, i can't see my phone either.
what is the problem, what can i do, my laptop sees other phones normally.
please help ???
Click to expand...
Click to collapse
try a windows 7 or xp machine if possible or try a bootable linux distro like unbuntu and see if that can see your device, if it can then I would say your HBOOt on your phone is too old for windows 8+, if none of the above works then its possibly the charging port in the phone itself.
Seanie280672 said:
try a windows 7 or xp machine if possible or try a bootable linux distro like unbuntu and see if that can see your device, if it can then I would say your HBOOt on your phone is too old for windows 8+, if none of the above works then its possibly the charging port in the phone itself.
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Click to collapse
i'll try that out, if my HBOOT is too old, can i update and what exactly is it ?
thanks for your response