i have two one the htc one's and one will connect to 4g the other will not. anyone else have the same problem. also anyone know the ##code to get into the edit/program section?
greggwv said:
i have two one the htc one's and one will connect to 4g the other will not. anyone else have the same problem. also anyone know the ##code to get into the edit/program section?
Click to expand...
Click to collapse
are you leaving both on the table and checking or is one in your hand?
BrianBaker said:
are you leaving both on the table and checking or is one in your hand?
Click to expand...
Click to collapse
doesn't matter driving down road, in car next to each other. it is a replacement phone but it was brand new from the store just got it setup last night
greggwv said:
doesn't matter driving down road, in car next to each other. it is a replacement phone but it was brand new from the store just got it setup last night
Click to expand...
Click to collapse
the one that has 4G pick it up and due something that uses data and see if it drops to 3G
Heres the code
Tesiting
*#*#4636#*#*
Field Trial
##33284#
BrianBaker said:
the one that has 4G pick it up and due something that uses data and see if it drops to 3G
Click to expand...
Click to collapse
it doesn't can run speed test on it and get 25-28 mbps everytime my original phone did as well
greggwv said:
it doesn't can run speed test on it and get 25-28 mbps everytime my original phone did as well
Click to expand...
Click to collapse
found in the testing screen the preferred network was set to cdma only, not cdma + lte/evdo auto like my other phone but it wont stay to the other, don't know if that is it or not
I'm having the same problem.
Sent from my HTCONE using xda app-developers app
I wasn't able to connect to LTE until I changed my network mode under Settings > Mobile Data to either Automatic or LTE/CDMA. It was defaulted to CDMA Only.
~ Sent from the HTC One ~
greggwv said:
i have two one the htc one's and one will connect to 4g the other will not. anyone else have the same problem. also anyone know the ##code to get into the edit/program section?
Click to expand...
Click to collapse
Hmmm..I just exchanged my silver for a black one and also cannot get 4g. My wife has one and hers gets it just fine. My old one did as well. I have checked all the setting suggested above and still nada. Seems this one is going back as well.
I'm on my 2nd HTC one and it operates the same as my 1st one.. In the dock of my car it connects to 4G just fine..with in a few seconds of handling the phone it drops to 3G..It works fine in great signal areas but on the out skirts of an LTE tower it just won't hold 4G..
Sent from my HTCONE using xda premium
Update prl and update profile
Im in the same boat. Seems like 4g is HORRIBLE with this phone. Had the Note 2 and wife has GS4 both pick up 4g no problem, but the One picks up 4g for couple seconds then drops off completely. Yes, I tested this in the same areas.
really bummed out cuz I got the phone used so i can't return it. Love the phone, but its useless if i can't get 4g because Sprint's 3g is so slow its unusable.
slayer69 said:
Hmmm..I just exchanged my silver for a black one and also cannot get 4g. My wife has one and hers gets it just fine. My old one did as well. I have checked all the setting suggested above and still nada. Seems this one is going back as well.
Click to expand...
Click to collapse
Well I just exchanged my black and went back to silver and still the same issue. I am starting to think the guy that set up my phone on my account jacked something up. I have been all through the service provisioning matching it to my friend that has one....and only found one difference. Seems my phone is only picking up CDMA-EVDO Rev-a instead of CDMA - eHRPD. When I change the prefered network from LTE/CDMA it will try to connect to eHRPD but then switches back to EVDO and no 4G. So I will try to call sprint and have them inspect my account as I have not seen a way in the service programming to force eHRPD. It would be nice to have the others that are having this issue check the Mobile network type as well and see what they are running.
Try not touching the phone and see that it holds 4G until you touch it...I know its pretty useless to not be able to touch your phone but this has been my experience.
In my experience, not touching the phone does not seem to fix the problem. I do notice a small signal loss if I have the left side of the phone against the palm of my hand. The real issue here seems to be related to the phone having some sort of broken threshold from when to switch to 3g to 4g and how much better the 3g signal has to be in order to decide to switch off of 4g to 3g.
I noticed that the LTE Scan Time is set way higher than what the EVO LTE is set to with latest firmware (300 on the HTC One vs 5 on the EVO LTE). I have not had much time to test changing this to see if it makes a real difference or not though. You can check what your LTE scan time is set to in ##3282#. You will need to get your MSL to change it if you want to do that (there is a method to get your MSL without rooting here on XDA).
Another thing you can try to see if it is indeed a reception problem or a problem with the phone not switching between 3G and 4G smartly is to set the phone to LTE / CDMA(1xRTT) only. You can do this in *#*#4636#*#* under the phone information submenu. Tap where it says "CDMA + LTE/EvDo auto" and change it to "LTE, CDMA" or even "LTE only".
kwolf said:
In my experience, not touching the phone does not seem to fix the problem. I do notice a small signal loss if I have the left side of the phone against the palm of my hand. The real issue here seems to be related to the phone having some sort of broken threshold from when to switch to 3g to 4g and how much better the 3g signal has to be in order to decide to switch off of 4g to 3g.
I noticed that the LTE Scan Time is set way higher than what the EVO LTE is set to with latest firmware (300 on the HTC One vs 5 on the EVO LTE). I have not had much time to test changing this to see if it makes a real difference or not though. You can check what your LTE scan time is set to in ##3282#. You will need to get your MSL to change it if you want to do that (there is a method to get your MSL without rooting here on XDA).
Another thing you can try to see if it is indeed a reception problem or a problem with the phone not switching between 3G and 4G smartly is to set the phone to LTE / CDMA(1xRTT) only. You can do this in *#*#4636#*#* under the phone information submenu. Tap where it says "CDMA + LTE/EvDo auto" and change it to "LTE, CDMA" or even "LTE only".
Click to expand...
Click to collapse
Issue resolved for me! After 6 phone exchanges I was able to uncover what was causing the phone to not get on eHRPD which is Sprints upgraded software on the towers. I called sprint support and made them verify my UICC ID under about/phone identity, this also is the same as number as the SIM id. They did not match what was on my account. I went back to Best Buy and they called activation's and they sent a profile update with the correct SIM and UICC ID and it solved the issue. No more 104 data issues and I can get 4G now. WOO HOO!
I do want to say that Sprint really went to bat for me to get this resolved. I have to say thanks to the San Diego Sprint rep who kept in touch with me through out all of this.....Thank you man!!!
slayer69 said:
Issue resolved for me! After 6 phone exchanges I was able to uncover what was causing the phone to not get on eHRPD which is Sprints upgraded software on the towers. I called sprint support and made them verify my UICC ID under about/phone identity, this also is the same as number as the SIM id. They did not match what was on my account. I went back to Best Buy and they called activation's and they sent a profile update with the correct SIM and UICC ID and it solved the issue. No more 104 data issues and I can get 4G now. WOO HOO!
I do want to say that Sprint really went to bat for me to get this resolved. I have to say thanks to the San Diego Sprint rep who kept in touch with me through out all of this.....Thank you man!!!
Click to expand...
Click to collapse
I had the exact same problem. My phone will not connect to 4G LTE. I have a few questions. How do I know the UICC ID, SIM? Where do I find them under my account?
Thanks a lot
bondseven said:
I had the exact same problem. My phone will not connect to 4G LTE. I have a few questions. How do I know the UICC ID, SIM? Where do I find them under my account?
Thanks a lot
Click to expand...
Click to collapse
You have to call sprint customer care to have them verify what you have on your phone. I recommend calling from some other phone when you call though. Just explain that you are having issues with your data and you heard that sometimes the UUIC ID/SIM ID are incorrect. They might come back and tell you, "well thats for international only" but in fact the SIM ID is used for LTE from what I found out. Just insist (nicely) that you just want to try it.
On the phone you can see your SIM ID under settings/about/Phone Identity.
One way to see if this fixes the issue is look under settings/about/Network and look under Mobil Network Type. If it is always running in EvDo rev A. then you have the issue if the towers in your area have Network Vision updated towers.
Hope this helps...PM me if you want more information. I can also get you tower data in your area if you would like.
slayer69, Thank you so much for your quick response. My phone runs with EHRPD when it showed 3G, not rev. A. However, my phone had the same issue, not connecting to 4G/LTE. From time to time, it will show 4G signal on the bar. However, when I tried to use it, it will switch back to 3G. I will call sprint to verify if tI have the sim card issue.
---------- Post added at 08:10 PM ---------- Previous post was at 07:24 PM ----------
I talked with Sprint. It seemed that my SIM/UICC code is matched with the system. So my problem is still not resolved. I used an app to check the signal information, which showed that I have -70dB LTE signal. However, I just can't connect to LTE.
It seems that it is not only me. Check this link
http://www.gottabemobile.com/2013/0...ivity-issue-in-select-markets/#comment-231589
slayer69 said:
You have to call sprint customer care to have them verify what you have on your phone. I recommend calling from some other phone when you call though. Just explain that you are having issues with your data and you heard that sometimes the UUIC ID/SIM ID are incorrect. They might come back and tell you, "well thats for international only" but in fact the SIM ID is used for LTE from what I found out. Just insist (nicely) that you just want to try it.
On the phone you can see your SIM ID under settings/about/Phone Identity.
One way to see if this fixes the issue is look under settings/about/Network and look under Mobil Network Type. If it is always running in EvDo rev A. then you have the issue if the towers in your area have Network Vision updated towers.
Hope this helps...PM me if you want more information. I can also get you tower data in your area if you would like.
Click to expand...
Click to collapse
Thanks to all in this thread. I had the same problem while in Oakland. My wife has an S2 on sprint and she had a strong 4g connection and mine was stuck on 3g. Now if this is a hardware issue that this phone has what if anything can we do. Can we exchange for a different device
Sent from my HTCONE using xda app-developers app
Related
So I've had this phone for almost a week now and I used to he able to get 4g LTE. But ever since I rooted it, I no longer get more than 3g. I now have bananacakes Holiraider 1.6 but I still don't get any higher than 3g. So my question is how do I get 4g and 4g lte. Oh and if anyone is using that custom Rom, is it possible to get faster than 1512? In his thread it shows you can clock it to 1566. Thanks a bunch I'm kinda new to this!
try dialing *#*#4636#*#* and see what your modem is set to, it should be GSM/WCDMA/LTE auto
you also may have an APN issue, verifiy that your APN is correct, perhaps contact your carrier for the correct APN settings for you phone and plan.
Well I'm now running a custom ROM. The apn is the same as other users and it does say the above. And yes I am in a 4G LTE area
Sent from my HTC Raider X710e using XDA App
Try doing the above and change to LTE only.
Then once you have 4G change it back. It should stay on 4G. I had to do this to get 4G on official rom.
Ok I just tried that but it wouldn't let me to switch it to LTE only. When I did, it switched it back to GSM/WCDMA/LTE auto. I'm just gonna relock my phone and set it back to the original stock rom and format my phone (yes I have the apps and stuff backed up). Because my actual mobile connection fluctuates on and off as well
the phone should be locked into the GSM/WCDMA/LTE setting. If you try to change it from that setting it just returns back. The phone will get instructions from the carrier's base station to tell it whether to be on LTE or just 4G/3G. Using *#*#4636#*#* under phone information, what is listed as the Network type?
bangorang said:
Ok I just tried that but it wouldn't let me to switch it to LTE only. When I did, it switched it back to GSM/WCDMA/LTE auto. I'm just gonna relock my phone and set it back to the original stock rom and format my phone (yes I have the apps and stuff backed up). Because my actual mobile connection fluctuates on and off as well
Click to expand...
Click to collapse
It is locked in GSM/WCDM/LTE auto.
above that option it should tell you the network type. it is about half way between the "run ping test" button and the "Set Preferred Network type" option. Need to know what it says there.
Oh ok I see what you mean, it says HSDPA
make sure that you are in a active LTE area. toggle the radio off and on. the network type should change to LTE if it is available. remember that if you make a phone call your phone will drop back to just 4g/3g and it might take a second for it to switch back to LTE.
I live in Los Angeles so I'm like in the center of the LTE center in Southern California. But for some reason my phone won't get anything higher than 3G, and my actual cellphone reception toggles on and off randomly too.
It worked before. For the first 3 days atleast. And now all of the sudden it wouldn't work, so I rooted it and installed a custom ROM
Try one of WildChilds custom ROMS. LTE works on both and they're tailored to US users.
Sent from my HTC PH39100 using xda premium
if the problem arised before you rooted and rom'd the phone I doubt the rom is the problem. there is always the chance that you have a bad radio.
rft3ch said:
if the problem arised before you rooted and rom'd the phone I doubt the rom is the problem. there is always the chance that you have a bad radio.
Click to expand...
Click to collapse
That's what I'm thinking... What would I do about this?
i would verify your sim with another 4gLTE phone and vice versa.
Hrm... So it could be a Sim card problem eh? Unfortunately there are no other LTE devices for me to get a hold of... Would this be the only way?
it could be. i hope you have pulled battery/sim and then rebooted already. you can verify your phone with a known good sim and verify your sim with a known good phone. I would try your local at&t store. they might be able to help.
bangorang said:
Hrm... So it could be a Sim card problem eh? Unfortunately there are no other LTE devices for me to get a hold of... Would this be the only way?
Click to expand...
Click to collapse
rft3ch said:
it could be. i hope you have pulled battery/sim and then rebooted already. you can verify your phone with a known good sim and verify your sim with a known good phone. I would try your local at&t store. they might be able to help.
Click to expand...
Click to collapse
I have done it many times . Yeah I'm actually going to head over to the at&t store in a few minutes, I'll keep you posted. Thank you so much for your help! rft3ch!
I will be replacing my phone. I replaced the sim card and that wasn't the problem . The rep said that someone else came in with the same problem as well.
HI everyone --- just picked up my phone tonight from tmobile. however, the data drops every time i'm on a call. no 2g, 3g, or 4g indicator after about 10 seconds of initiating a call.
just trying to figure out if i have a bad phone or if others are also noticing this issue.
any feedback is much appreciated. I may switch to At&t and get the optimus g pro if this is "feature" of the HTC one
biswasd said:
HI everyone --- just picked up my phone tonight from tmobile. however, the data drops every time i'm on a call. no 2g, 3g, or 4g indicator after about 10 seconds of initiating a call.
just trying to figure out if i have a bad phone or if others are also noticing this issue.
any feedback is much appreciated. I may switch to At&t and get the optimus g pro if this is "feature" of the HTC one
Click to expand...
Click to collapse
If you're on EDGE it can only do one at a time not both.
SmiLey497 said:
If you're on EDGE it can only do one at a time not both.
Click to expand...
Click to collapse
Correct. Not on 2G yes on 4G.
SmiLey497 said:
If you're on EDGE it can only do one at a time not both.
Click to expand...
Click to collapse
I hear ya....but it's happening from 4g to zero; 3g to zero....the data connection (regardless if it's locked onto 4g or not), just drops after a few seconds of being on the call.....
what does everyone have their data settings set to? under mobile data > network mode.....
mine was originally set to GSM/WCDMA/LTE auto....
I changed it to GSM/WCDMA AUTO since tmobile doesnt' have LTE where I live to save battery......
but the problem persists with all settings, even when I select teh LTE....
any thoguhts?
mine was originally set to GSM/WCDMA/LTE auto....
I changed it to GSM/WCDMA AUTO since tmobile doesnt' have LTE where I live to save battery......
but the problem persists with all settings, even when I select teh LTE....
any thoguhts?
Click to expand...
Click to collapse
Dial *#*#4636#*#* select phone info and see if it's set to GSM/WCDMA/LTE there as well.
I had that problem. Mine was set to CDMA/EvDo/GSM/WCDMA/LTE auto from factory. I did the above and set it to GSM/WCDMA/LTE auto and it fixed it for me.
Tidbits said:
I had that problem. Mine was set to CDMA/EvDo/GSM/WCDMA/LTE auto from factory. I did the above and set it to GSM/WCDMA/LTE auto and it fixed it for me.
Click to expand...
Click to collapse
where exactly is this setting? i entered *#*#4636#*#* and clicked on the three little dots in teh upper right hand corner....then i selected "select radio band".
A window popped up with "automatic" or "usa band". I selected "automatic".....but i don't see anywhere to select between GSM / LTE, etc. within this phone settings hidden menu..
help!
****Edit:***** never mind i found it however, mine was set by default to WCDMA......should I change it?
biswasd said:
where exactly is this setting? i entered *#*#4636#*#* and clicked on the three little dots in teh upper right hand corner....then i selected "select radio band".
A window popped up with "automatic" or "usa band". I selected "automatic".....but i don't see anywhere to select between GSM / LTE, etc. within this phone settings hidden menu..
help!
****Edit:***** never mind i found it however, mine was set by default to WCDMA......should I change it?
Click to expand...
Click to collapse
yes should be set to GSM/WCDMA/LTE auto or if you don't have LTE in your are just GSM/WCDMA auto.
Tidbits said:
yes should be set to GSM/WCDMA/LTE auto or if you don't have LTE in your are just GSM/WCDMA auto.
Click to expand...
Click to collapse
got it....THANK YOU TO EVERYONE for their replies....changed it now...but still -105dBm to -93dBm at best......
what's funny is that my work provided tmobile blackberry sitting right next to my HTC one has awesome signal right now.....i don't get it.....although the blackberry is a 3g blackberry at best with no 4g capability.
also, i have noticed that if i switch the ONE to GSM only, the signal jumps to -71dbm.....!!! so apparently the "4g" sucks here in northern cincinnati....
4G have low coverage in all countrys, only usa have widely 4G.
If you got 4G that means you got better internet speed not stronger signal.
Signal depends on internal antena which dosent care if signal is 2g,3g,4g.
Sent from my LT26i using xda app-developers app
Simultaneous Voice and Data HTC One on T-Mobile
After dialing *#4636#*#* my HTC One on T-Mobile is set to WCDMA preferred as we do not have LTE coverage yet.
Voice and Data works superfluously under "4G" HSPA+ 21. I tested both while making incoming and outgoing calls.
I was told to change it to GSM/WCDMA/LTE auto when they put LTE live in my area.
erg208 said:
After dialing *#4636#*#* my HTC One on T-Mobile is set to WCDMA preferred as we do not have LTE coverage yet.
Voice and Data works superfluously under "4G" HSPA+ 21. I tested both while making incoming and outgoing calls.
I was told to change it to GSM/WCDMA/LTE auto when they put LTE live in my area.
Click to expand...
Click to collapse
Hi there erg208, I've tried all of those settings and still no success. Only for a very short time (data will stay on anywhere from 3 seconds into the call to no more than 10 mins into the call....last night was a record with 30 mins into the call) but the moment I begin to do to much surfing or send one too many emails or Gtalk for too long it's like my phone just gives up and the data disconnects and at no point during my phn call will it ever reconnect. I have to hang up my call and INSTANTLY the data turns on with all 5 bars and an H signal. AND most times I have to restart the phn before I can get simultaneous voice and data again. Do u have this issue? May I please ask if you've done an extensive test with your simultaneous voice and data? Meaning have u actually been on a long enough call and seriously surfed the web, sent & received multiple emails, chatted on Gtalk and sent an MMS all during one call and it stay connected? That would be a real test b/c mine doesn't. And if your data does disconnect do u have to hang up the call for it to come back on?? And does it work again if you make another phone call without having to restart your phone? No matter what, having to do either of those things is unacceptable b/c I have NEVER had to with any of my previous HTC devices on Tmobile's network. And I'm a flight attendant so I'm all over this country receiving 3G, 4G and LTE signals and it does it no matter where I am, if I'm moving in a car or sitting perfectly still in the same area with good coverage. Pls let me know your full experience in testing this. I really appreciate your help! Thanks
---------- Post added at 03:41 AM ---------- Previous post was at 02:51 AM ----------
biswasd said:
got it....THANK YOU TO EVERYONE for their replies....changed it now...but still -105dBm to -93dBm at best......
what's funny is that my work provided tmobile blackberry sitting right next to my HTC one has awesome signal right now.....i don't get it.....although the blackberry is a 3g blackberry at best with no 4g capability.
also, i have noticed that if i switch the ONE to GSM only, the signal jumps to -71dbm.....!!! so apparently the "4g" sucks here in northern cincinnati....
Click to expand...
Click to collapse
Hi there biswasd, I've tried all of those settings and still no success. Only for a very short time (data will stay on anywhere from 3 seconds into the call to no more than 10 mins into the call....last night was a record with 30 mins into the call) but the moment I begin to do to much surfing or send one too many emails or Gtalk for too long it's like my phone just gives up and the data disconnects and at no point during my phn call will it ever reconnect. I have to hang up my call and INSTANTLY the data turns on with all 5 bars and an H signal. AND most times I have to restart the phn before I can get simultaneous voice and data again. Do u have this issue? May I please ask if you've done an extensive test with your simultaneous voice and data? Meaning have u actually been on a long enough call and seriously surfed the web, sent & received multiple emails, chatted on Gtalk and sent an MMS all during one call and it stay connected? That would be a real test b/c mine doesn't. And if your data does disconnect do u have to hang up the call for it to come back on?? And does it work again if you make another phone call without having to restart your phone? No matter what, having to do either of those things is unacceptable b/c I have NEVER had to with any of my previous HTC devices on Tmobile's network. And I'm a flight attendant so I'm all over this country receiving 3G, 4G and LTE signals and it does it no matter where I am, if I'm moving in a car or sitting perfectly still in the same area with good coverage. Pls let me know your full experience in testing this. I really appreciate your help! Thanks
electrash said:
4G have low coverage in all countrys, only usa have widely 4G.
If you got 4G that means you got better internet speed not stronger signal.
Signal depends on internal antena which dosent care if signal is 2g,3g,4g.
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
That is not true. We have decent LTE coverage here in UAE (inside the cities at least) and great 3G coverage even on highways.
I did have a similar issue that while on 4G data would drop if i receive a call but that's because 4G LTE does not support voice and my call gets "demoted" to GSM which does not support data+voice simultaneously.
So to start out, this is my 3rd HTC ONE. First one had a bad camera. The next one was a refurb with a screen burn-in problem.
I'm now on my 2nd refurb, everything looks good and checks out, but I'm noticing that I'm not connecting to 4G. Like, ever. I've called Sprint and their reply is that I'm on in a fully launched LTE market, which is true. But on my commute to and from work every day I connect to a minimum of 2 towers with LTE, using both my old GS3 and the first 2 HTC ONES that I had.
Also in settings -> about -> network it's showing CDMA rev A instead of the usual eHRPD that has shown there for months, even before LTE towers started coming up.
So I'm 99% convinced something is wrong with the radio on this phone.
Do you guys think the same? All the settings are in place for LTE to connect. My SIM (UICC) number is in Sprints system, my network mode is LTE/CDMA, I've updated PRL and Profile about 10 times each. I've toggled airplane mode numerous times near the towers I know have LTE. I'm just at a loss here, and I'm sick of these crappy refurbished phones!
Thanks guys.
It must be the phone my phone has a similar problem by not connecting 3G only 1x and LTE. Take it to a sprint store and see what they say about it.
Sent from my SPH-L720 using xda premium
Hey everyone I just bought an unlocked HTC One and switched the SIM card from my iPhone 5 into the new phone. I unlocked the bootloader, rooted it, and installed ARHD Sense version and I am having problems with the phone getting LTE. No matter where I am, I am unable to acquire LTE on the phone. Even in places where I know for sure that it has LTE (due to getting it previously on my iPhone) I'm stuck on HSPA+. Anyone have any ideas what the problem might be? Faulty device maybe? Would rather not have to send the phone back. I have tried also changing the APN, which changed nothing.
brandenk0 said:
Hey everyone I just bought an unlocked HTC One and switched the SIM card from my iPhone 5 into the new phone. I unlocked the bootloader, rooted it, and installed ARHD Sense version and I am having problems with the phone getting LTE. No matter where I am, I am unable to acquire LTE on the phone. Even in places where I know for sure that it has LTE (due to getting it previously on my iPhone) I'm stuck on HSPA+. Anyone have any ideas what the problem might be? Faulty device maybe? Would rather not have to send the phone back. I have tried also changing the APN, which changed nothing.
Click to expand...
Click to collapse
Do you have LTE turned on? You should be on LTE/GSM/WDCMA under Network Mode in settings. Wording may very depending on your ROM.
Yeah I have Lte enabled, which is why I'm confused as to why lte is not working.
Sent from my HTC One using Tapatalk 4
My best guess... Consider calling AT&T and switching off the iPhone data plan to a "smartphone" data plan. I don't know the differences between the 2 but it could be effecting your ability to connect to lte from the one.
viperlox said:
My best guess... Consider calling AT&T and switching off the iPhone data plan to a "smartphone" data plan. I don't know the differences between the 2 but it could be effecting your ability to connect to lte from the one.
Click to expand...
Click to collapse
Hmm I've been considering it just I have seen other people just pop their iPhone 5 SIM into an unlocked/developer edition HTC One and have full LTE connectivity, and not to mention the fact that dealing with AT&T is a pain.
brandenk0 said:
Hmm I've been considering it just I have seen other people just pop their iPhone 5 SIM into an unlocked/dev edition the fact that dealing with AT&T is a pain.
Click to expand...
Click to collapse
I know what ya mean... You could also try flashing at&ts latest radio... It probably only really effects AT&T based roms but it's supposed to open up some new lte bands. I used the link from post 95. http://forum.xda-developers.com/showthread.php?t=2325564&page=10 just make sure you grab the right one installing the one for cm 10 on a sense Rom will mess up your signal strength because it replaces some ril files while flashing the radio. It's a shot in the dark but wont hurt to try.
viperlox said:
My best guess... Consider calling AT&T and switching off the iPhone data plan to a "smartphone" data plan. I don't know the differences between the 2 but it could be effecting your ability to connect to lte from the one.
Click to expand...
Click to collapse
That actually used to be a really common problem, but they seem to use the same data plans for all smartphones now. Still, might be worth a try.
brandenk0 said:
Hey everyone I just bought an unlocked HTC One and switched the SIM card from my iPhone 5 into the new phone. I unlocked the bootloader, rooted it, and installed ARHD Sense version and I am having problems with the phone getting LTE. No matter where I am, I am unable to acquire LTE on the phone. Even in places where I know for sure that it has LTE (due to getting it previously on my iPhone) I'm stuck on HSPA+. Anyone have any ideas what the problem might be? Faulty device maybe? Would rather not have to send the phone back. I have tried also changing the APN, which changed nothing.
Click to expand...
Click to collapse
dial *#*#4636#*#*
click phone info
scroll down
click above "Radio Button"
choose "LTE Only"
reboot device
if didnt work choose "LTE CDMA"
if didnt work
flash another Radio (newer or older)
if didnt work take to to AT&T
Muhammad.Muayad said:
dial *#*#4636#*#*
click phone info
scroll down
click above "Radio Button"
choose "LTE Only"
reboot device
if didnt work choose "LTE CDMA"
if didnt work
flash another Radio (newer or older)
if didnt work take to to AT&T
Click to expand...
Click to collapse
Thanks will try that out soon. Also, to the person above, tried flashing an AT&T radio, which didn't help anything, but was worth the shot. Thanks for the help guys.
EDIT: So tried out switching it to LTE Only and it wouldn't let the setting stick. It would automatically change the preferred network type back to what it was whenever selecting LTE Only. Also, the LTE, CDMA option did not change anything. Again thanks for the help, I'm just going to send it back and hope for the best with a new device.
My phone used to work great on LTE, but one day it showed the LTE icon, but I couldn't get it to work. If I toggle airplane mode, then wait for LTE to connect it will work for a few minutes, but then go back to showing the LTE icon but not transferring any data. The phone works fine on cdma only, but I want the strong LTE I used to have. I've been dealing with it for over a month, and other people on sprint with different phones have strong LTE that works fine. I have updated the radio, tried AOSP and sense roms, updated radios, removed and inserted the sim card, flashed an RUU back to completely stock, updated profile and PRL.
On sense roms, I would occasionally get the message "Unable to establish a wireless data connection. LTE: EMM-65535, EHRPD: 65535"
Very frustrating, as 3g speeds in my area are awful, and everyone around me can take advantage of the faster LTE signal. Anyone else having this problem? Is there a solution, or is it a hardware issue?
richyrocket said:
My phone used to work great on LTE, but one day it showed the LTE icon, but I couldn't get it to work. If I toggle airplane mode, then wait for LTE to connect it will work for a few minutes, but then go back to showing the LTE icon but not transferring any data. The phone works fine on cdma only, but I want the strong LTE I used to have. I've been dealing with it for over a month, and other people on sprint with different phones have strong LTE that works fine. I have updated the radio, tried AOSP and sense roms, updated radios, removed and inserted the sim card, flashed an RUU back to completely stock, updated profile and PRL.
On sense roms, I would occasionally get the message "Unable to establish a wireless data connection. LTE: EMM-65535, EHRPD: 65535"
Very frustrating, as 3g speeds in my area are awful, and everyone around me can take advantage of the faster LTE signal. Anyone else having this problem? Is there a solution, or is it a hardware issue?
Click to expand...
Click to collapse
Do you expericne this everywhere, or just in certain places? Are you "side by side" (i.e. in the same area) with your colleagues who have Sprint when they get LTE and you don't?
After nearly a year of strong LTE at our house, we rarely get LTE now and mostly 3G. This started about three months ago. When it first started, I only had an EVO 4G LTE, but we have also since gotten a One, and both phones behave the same. We live within 500 yards on the west side of the tower, according to SignalCheckPro. In fact, I can go outside and see the tower. When we do get LTE, SCP will sometimes indicate that the phone is connected to a tower futher away. If the phones have been inactive for awhile, they will initially show 4G, but quickly switch to 3G if we try any type network access (i.e. web, email, etc). If we go to the east side of that tower, we get strong LTE and 5-10 Mbps transfer speeds on both phones.
I reported this to Sprint a couple of months ago, and got a response that they were doing another phase of upgrades on that particular tower. I reported it again a couple of weeks ago, but got no response. There is a major retail business street on the east side of the tower, so Sprint may have re-focused the signal on the business corridor. I have also noted a couple of other towers in other areas of the city where I work that have this same highly directional behavior, and unfortnately, the places where I have to be are on the wrong side of the towers.
So, you could very well have a phone hardware issue, but it could also be Sprint. If you check other fourms, you will find similar reports of areas losing LTE after having it for some time. Which is why I asked if you can get LTE in some places, and not others. You might consider getting SignalCheckPro to see where you are in relation to the towers. IMO, Sprint's LTE network seems to be messed up in many places.
jbhtexas said:
Do you expericne this everywhere, or just in certain places? Are you "side by side" (i.e. in the same area) with your colleagues who have Sprint when they get LTE and you don't?
After nearly a year of strong LTE at our house, we rarely get LTE now and mostly 3G. This started about three months ago. When it first started, I only had an EVO 4G LTE, but we have also since gotten a One, and both phones behave the same. We live within 500 yards on the west side of the tower, according to SignalCheckPro. In fact, I can go outside and see the tower. When we do get LTE, SCP will sometimes indicate that the phone is connected to a tower futher away. If the phones have been inactive for awhile, they will initially show 4G, but quickly switch to 3G if we try any type network access (i.e. web, email, etc). If we go to the east side of that tower, we get strong LTE and 5-10 Mbps transfer speeds on both phones.
I reported this to Sprint a couple of months ago, and got a response that they were doing another phase of upgrades on that particular tower. I reported it again a couple of weeks ago, but got no response. There is a major retail business street on the east side of the tower, so Sprint may have re-focused the signal on the business corridor. I have also noted a couple of other towers in other areas of the city where I work that have this same highly directional behavior, and unfortnately, the places where I have to be are on the wrong side of the towers.
So, you could very well have a phone hardware issue, but it could also be Sprint. If you check other fourms, you will find similar reports of areas losing LTE after having it for some time. Which is why I asked if you can get LTE in some places, and not others. You might consider getting SignalCheckPro to see where you are in relation to the towers. IMO, Sprint's LTE network seems to be messed up in many places.
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Click to collapse
Yes, most my friends have sprint Iphone 5c's and a few android LTE Phones and live in my area. they all have strong LTE. I'm pretty sure it is a sim card/hardware issue because my phone has been completely stock and unrooted for about 2 weeks now, and the LTE Only worked for the first day. Unfortunately I got the phone on the day it was launched, so my warranty is gone. Unless there is some trick to get it to stay connected. :crying:
richyrocket said:
Yes, most my friends have sprint Iphone 5c's and a few android LTE Phones and live in my area. they all have strong LTE. I'm pretty sure it is a sim card/hardware issue because my phone has been completely stock and unrooted for about 2 weeks now, and the LTE Only worked for the first day. Unfortunately I got the phone on the day it was launched, so my warranty is gone. Unless there is some trick to get it to stay connected. :crying:
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Click to collapse
have you tried updating your profile and prl,
Aldo101t said:
have you tried updating your profile and prl,
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Click to collapse
Yes I tried updating those, and updating the radios. Just wondering, when it was new it would always say the sim card was removed when it really wasn't. Is it possible that it has a faulty sim card? I'm pretty sure the sim card is only used for LTE.
richyrocket said:
Yes I tried updating those, and updating the radios. Just wondering, when it was new it would always say the sim card was removed when it really wasn't. Is it possible that it has a faulty sim card? I'm pretty sure the sim card is only used for LTE.
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Click to collapse
Yeah. Some have removed the .cardcand clean it and put back in. Solved the problem??
Sent from my HTCONE using Tapatalk
Also: you might try ##72786# in dialer and reseting your network to default factory settings.
---------- Post added at 06:31 PM ---------- Previous post was at 06:24 PM ----------
Aldo101t said:
Yeah. Some have removed the .cardcand clean it and put back in. Solved the problem??
Sent from my HTCONE using Tapatalk
Also: you might try ##72786# in dialer and reseting your network to default factory settings.
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Click to collapse
if none of that works i'd see about getting the sim replaced
Aldo101t said:
Yeah. Some have removed the .cardcand clean it and put back in. Solved the problem??
Sent from my HTCONE using Tapatalk
Also: you might try ##72786# in dialer and reseting your network to default factory settings.
---------- Post added at 06:31 PM ---------- Previous post was at 06:24 PM ----------
if none of that works i'd see about getting the sim replaced
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Click to collapse
I just reset the network to factory settings, I'll try and see if it stays connected tomorrow when I go back into town where it's strong. The sim card has been removed and seems to be clean. I can't be the only one having this problem, can I?
richyrocket said:
I just reset the network to factory settings, I'll try and see if it stays connected tomorrow when I go back into town where it's strong. The sim card has been removed and seems to be clean. I can't be the only one having this problem, can I?
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Click to collapse
yeah there where others that had the problem too.