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com.android.phone how to unstuck?

Hello,
A friend of mines recently gave me her HTC Legend because it was stuck on some loading screen.
It's isn't rooted.
She tried the OTA update for her device and since she did so, when the phone start, it doesn't ask for her pin code or what so ever, sense boot up, and then it keeps getting stuck on the loading screen when sense should appears.
Then after a few secondes it says : com.android.phone couldn't boot. Do you want to wait, force close, or send report.
I can handle my HTC hero but her legend seems different.. + without custom recovery I don't even now how to wipe or anything.
Anyway, could you FIRST tell me if there is a way, to try to re-apply the update (OTA not possible anymore since sense doesn t boot..).. or is there any chance not to wipe the phone ( cause she hasn t saved her contacts, messages etc)..
And if not.. how can I hard reset her phone (step by step please)
Thanks in advance guys!!

Use a search in the forums for the appropriate RUU.
Also, do not post questions in the development section.
Sent from my HTC Legend using XDA App

Oups sorry, can a moderator move the thread?
Once i have the official RUU.. how can i flash it without a custom recovery?

I get exactly the same thing pull your sim car out start the phone up and complete all of the set up screens once you are into android turn phone off put sim back in it should work fine, but you will get a message about the sim being chanmged press clear if you press to change settings you will get another error and dont go into the apn settings or things get a little bit messy

To flash your carriers RUU, you may need a "goldcard" but turn off your phone and press the back button and power on the phone,to get to the fastboot screen, connect the phone to your pc and run the RUU.
Sent from my HTC Legend using XDA App

If she recently updated to 2.2, then that's the problem. Plenty of people (me included) had this issue. No need to re-apply the OTA update or (re-)flash a ROM, just sync her contacts/calendar/mail to Google and backup apps via Astro.
Then do a factory reset and re-sync/install from backup. That's all it takes. Works like a charm after! ;-)

[Q] Cannot Access Android Market

Hi all,
I'm a newbie here. Also, I'm from Turkey so execuse me for my English.
I've a problem on my rooted Incredible S. I'm using latest Trinity SensationXL rom.
After flashing, I set up all the accounts (HTC Sense, Google, Facebook and Evernote). They work fine except Google. When I try to access Android Market, I'm getting "No connection" error. There's a button named "Try Again" but clicking it does nothing, same screen shows up. Sometimes Market opens but I cannot install any app.
I've tried these:
1) Re-syncing by Settings->Accounts and Sync->Google->Sync Now.
It couldn't perform. Shows me an error: "Syncing has some problems. It'll be back soon." The last date successfully synced is the date I've flashed the new rom.
2) Backing up and restore.
I had a backup after 3 days of flashing via CWM. Restoring this backup gives me nothing.
Please help.
Thx in adv.

programci_84 said:
Hi all,
I'm a newbie here. Also, I'm from Turkey so execuse me for my English.
I've a problem on my rooted Incredible S. I'm using latest Trinity SensationXL rom.
After flashing, I set up all the accounts (HTC Sense, Google, Facebook and Evernote). They work fine except Google. When I try to access Android Market, I'm getting "No connection" error. There's a button named "Try Again" but clicking it does nothing, same screen shows up. Sometimes Market opens but I cannot install any app.
I've tried these:
1) Re-syncing by Settings->Accounts and Sync->Google->Sync Now.
It couldn't perform. Shows me an error: "Syncing has some problems. It'll be back soon." The last date successfully synced is the date I've flashed the new rom.
2) Backing up and restore.
I had a backup after 3 days of flashing via CWM. Restoring this backup gives me nothing.
Please help.
Thx in adv.
Click to expand...
Click to collapse
Did you try disconnect your current network and reconnect again?
Sent from my HTC Incredible S using Tapatalk

nsg86 said:
Did you try disconnect your current network and reconnect again?
Sent from my HTC Incredible S using Tapatalk
Click to expand...
Click to collapse
Of course I did. But nothing changes.
As I said: Sometimes it comes, sometimes doesn't.

Now I'mm trying the same thing over wi-fi, no problem now.
This means that the problem comes from 3G connection, I think.
Sent from my HTC Incredible S using XDA App

random reboot, help ?

hey guys, my IncS is stock as a rock bought it from optus here in melbourne. the past couple days ive been getting random reboots. i was just on the phone for like 5 mins, hung up, walked to my lounge, put the phone down then 2 seconds later the htc boot screen came up, is their a reason its doing this ?

Did you purchase the fone recently?
If yes, then you may want to take it back and get it checked.
If not, then it could be an app you installed recently which could be causing the problem.
Check to see all the apps you installed before this issue started & uninstall the/those apps.
if it still doesn't help, back up your phone & do a factory reset.
alternately of course you could root your phone & try some of the roms here

naathaanb96 said:
hey guys, my IncS is stock as a rock bought it from optus here in melbourne. the past couple days ive been getting random reboots. i was just on the phone for like 5 mins, hung up, walked to my lounge, put the phone down then 2 seconds later the htc boot screen came up, is their a reason its doing this ?
Click to expand...
Click to collapse
What kind of apps have you downloaded and installed?

tpbklake said:
What kind of apps have you downloaded and installed?
Click to expand...
Click to collapse
in my downloaded list in manage applications there is:
flash player, afl (australian football), angry birds, AnTuTu Benchmark, Bible, Draw Something, ES File Explorer, Facebook, Fango (social thing here), Fake Call Me, File Manager, Flashlight, GTA 3, Instagram, facebook messenger, mx player, Navigon GPS, Optus Smart Safe (whole heap of optus bloatware hurry up ics !), Poweramp, Ringdroid, Screenshot it, sense 4 clock, Skype, Speed Test, Spotify, Stopwatch, Temple Run, Twitter, Viber (free calls), Weather Australia and XLR8
it prompt me to send the crash report to htc , is there a way i can view the log and see what caused it?

letmedanz said:
Did you purchase the fone recently?
If yes, then you may want to take it back and get it checked.
If not, then it could be an app you installed recently which could be causing the problem.
Check to see all the apps you installed before this issue started & uninstall the/those apps.
if it still doesn't help, back up your phone & do a factory reset.
alternately of course you could root your phone & try some of the roms here
Click to expand...
Click to collapse
im scared to unlook bootloader and flash a custom rom because i bricked my old phone doing that

naathaanb96 said:
im scared to unlook bootloader and flash a custom rom because i bricked my old phone doing that
Click to expand...
Click to collapse
That's the last idea i suggested mate.
check out the other 3 things you can do & maybe it would help

naathaanb96 said:
im scared to unlook bootloader and flash a custom rom because i bricked my old phone doing that
Click to expand...
Click to collapse
OK, then it sounds like you need to start removing your installed apps until you find the culprit.

letmedanz said:
That's the last idea i suggested mate.
check out the other 3 things you can do & maybe it would help
Click to expand...
Click to collapse
thanks mate I'll do a clean install when official ics comes out and see what happens
Sent from my HTC Incredible S using XDA

[Q] WiFi not turning on, not working.

After the forced AT&T software update, my WiFi will not turn on. I will go into WiFi settings, press the toggle button, and it will grey out and get stuck on "Turning on WiFi". I have tried wiping both caches, and I have replaced the bcmdcm.ko under system\lib\modules with bcm4330.ko, which was the one from the stock ROM. Nothing has worked and this problem persists. I am rooted and my bootloader is unlocked. Is there anything short of doing a full factory reset that can fix this problem?

Please post in the appropriate section.
Thread moved to Q&A
Sent from my Nocturnalized One XL using Forum Runner

Bigluc said:
After the forced AT&T software update, my WiFi will not turn on. I will go into WiFi settings, press the toggle button, and it will grey out and get stuck on "Turning on WiFi". I have tried wiping both caches, and I have replaced the bcmdcm.ko under system\lib\modules with bcm4330.ko, which was the one from the stock ROM. Nothing has worked and this problem persists. I am rooted and my bootloader is unlocked. Is there anything short of doing a full factory reset that can fix this problem?
Click to expand...
Click to collapse
Have you tried flashing the boot.img via fastboot? That seems to help a lot of people.

ronnie498 said:
Have you tried flashing the boot.img via fastboot? That seems to help a lot of people.
Click to expand...
Click to collapse
Ok I've googled around alot and looked on this forum but I can't find a boot.img anywhere that isn't modified. Can you point me to the stock boot.img?

My mom has a Vivid and her phone has been doing this ever since the update was pushed down by AT&T. Since she lives 1000 miles from me, I didn't root her phone, and leaving it stock, the only thing that ended up working was a factory reset. The other thing that was happening after the update was every boot would go through the "Optimizing application 1 of x..." message like it does after the update. I get the impression that whenever she performed the mandatory AT&T update, something didn't go correctly, which is why her Wi-Fi was permanently stuck in this "Turning on Wi-Fi" state. It seems to be working perfectly now, and we no longer see the "Optimizing..." message either when the phone reboots. Now I won't have to do remote tech support when she flies back home next week

tonemand said:
My mom has a Vivid and her phone has been doing this ever since the update was pushed down by AT&T. Since she lives 1000 miles from me, I didn't root her phone, and leaving it stock, the only thing that ended up working was a factory reset. The other thing that was happening after the update was every boot would go through the "Optimizing application 1 of x..." message like it does after the update. I get the impression that whenever she performed the mandatory AT&T update, something didn't go correctly, which is why her Wi-Fi was permanently stuck in this "Turning on Wi-Fi" state. It seems to be working perfectly now, and we no longer see the "Optimizing..." message either when the phone reboots. Now I won't have to do remote tech support when she flies back home next week
Click to expand...
Click to collapse
I think this is my next step. I tried flashing boot.img, but that didn't work. Does anyone have any other solutions short of this?

Bigluc said:
Ok I've googled around alot and looked on this forum but I can't find a boot.img anywhere that isn't modified. Can you point me to the stock boot.img?
Click to expand...
Click to collapse
There's a link to one in the thread for Kozmik Kernel.

Bigluc said:
After the forced AT&T software update, my WiFi will not turn on. I will go into WiFi settings, press the toggle button, and it will grey out and get stuck on "Turning on WiFi". I have tried wiping both caches, and I have replaced the bcmdcm.ko under system\lib\modules with bcm4330.ko, which was the one from the stock ROM. Nothing has worked and this problem persists. I am rooted and my bootloader is unlocked. Is there anything short of doing a full factory reset that can fix this problem?
Click to expand...
Click to collapse
it could just be a problem with the kernels, i was experiencing this even before the update.
Are you on a cusotm rom and/or custom kernel?

wifi will not turn on
y Rogers HTC Raider is unlocked and S-ON. I flashed MIUI 2.8.17 and now I can't turn on wifi, google play won't connect and I cannot boot into recovery mode, it just stays at he HTC screen. How do I fix this?

AshleyPem28 said:
y Rogers HTC Raider is unlocked and S-ON. I flashed MIUI 2.8.17 and now I can't turn on wifi, google play won't connect and I cannot boot into recovery mode, it just stays at he HTC screen. How do I fix this?
Click to expand...
Click to collapse
Did you install the kernel? If you're s-on you need to fastboot flash the kernel image.
Sent from my HTC Raider using xda premium

my htc incredible s doesn't start up

hey guys glad to meet ya all hope you guys can help me i have a htc incredible s and i rooted it using kingo root couple of days ago well the problem is when i was deleting unwanted applications using super user program i removed htc scense app and some other google apps and setup wizard app and etc and i thought it'll be ok but when i rebooted my phone there was the lock screen and when i unlocked the screen there was nothing but a black screen i tried to reset to factory settings but nothing changed now only i can see one option ahead of me and it's installing a stock or custom rom additionally i can't even connect my phone to my laptop cause i can't access usb debugging and i don't have a custome recovery installed either any help whould be much appreciated thanks again :fingers-crossed::fingers-crossed: