Database Develop

com.android.phone how to unstuck?

Hello,
A friend of mines recently gave me her HTC Legend because it was stuck on some loading screen.
It's isn't rooted.
She tried the OTA update for her device and since she did so, when the phone start, it doesn't ask for her pin code or what so ever, sense boot up, and then it keeps getting stuck on the loading screen when sense should appears.
Then after a few secondes it says : com.android.phone couldn't boot. Do you want to wait, force close, or send report.
I can handle my HTC hero but her legend seems different.. + without custom recovery I don't even now how to wipe or anything.
Anyway, could you FIRST tell me if there is a way, to try to re-apply the update (OTA not possible anymore since sense doesn t boot..).. or is there any chance not to wipe the phone ( cause she hasn t saved her contacts, messages etc)..
And if not.. how can I hard reset her phone (step by step please)
Thanks in advance guys!!

Use a search in the forums for the appropriate RUU.
Also, do not post questions in the development section.
Sent from my HTC Legend using XDA App

Oups sorry, can a moderator move the thread?
Once i have the official RUU.. how can i flash it without a custom recovery?

I get exactly the same thing pull your sim car out start the phone up and complete all of the set up screens once you are into android turn phone off put sim back in it should work fine, but you will get a message about the sim being chanmged press clear if you press to change settings you will get another error and dont go into the apn settings or things get a little bit messy

To flash your carriers RUU, you may need a "goldcard" but turn off your phone and press the back button and power on the phone,to get to the fastboot screen, connect the phone to your pc and run the RUU.
Sent from my HTC Legend using XDA App

If she recently updated to 2.2, then that's the problem. Plenty of people (me included) had this issue. No need to re-apply the OTA update or (re-)flash a ROM, just sync her contacts/calendar/mail to Google and backup apps via Astro.
Then do a factory reset and re-sync/install from backup. That's all it takes. Works like a charm after! ;-)

Problem! The process com.android.phone has stopped unexpectedly

I already read some other threads with the same name but nothing really like my problem.
I inserted another person's sim card and after i turned on the phone it started giving me "Sorry! The process com.android.phone has stopped unexpectedly... Force Close. "
But its showing up all the time, one after another. I press Force Close and then another pops up. I can';t even navigate in my phone, i can't do anything but turn it off.
Basiclly i am stuck with 400 euro, phone that just gives errors and is totally unusable.
My phone has stock software, not rooted.
When I got the phone I was so happy...and soon the bsod problems started and I was forced to buy a new one (I see what you did there LG) - but i chose Sony Ericsson this time.

Try to root your phone and install a Clockwork Recovery. Then from the Advanced menu in the recovery choose Fix permissions. Restart the phone and see if it is fixed. If it isn't just flash a custom ROM. This will probably do the job.

This might be a hardware problem or a software problem. Since you didn't root the device you can just go back to the store and ask them to repair it or send it to LG or whatever they can do (because you still have your warranty... right?). Why didn't you go back to the store in the first place?
Sent from my LG-P990 using Tapatalk

The problem is after i click on Force Close, it gives me another error too fast and i can't click on anything(I can't really install or use any app). Its like windows errors when you get one error like thousand times and you keep on clicking and clicking and there's no end.
Restarting the phone does nothing.
And yes I already talked with support and Im going to give it back for repair. I don't think its a hardware problem, its the crappy software LG made. I didn't send it back because I could live with 3-4 bsod per week, but now that... Plus im from Bulgaria and the user above knows how long it takes to get your phone back

Okay. Then, try these steps. You don't need to install anything on your phone. You will install a new stock firmware using smartflash. I think this is the only way to fix your phone in a situation like this. Follow the steps:
1. Download Smartflash and its drivers from here and after that install the drivers.
2. Now choose a firmware from here and download it.
3. Run the SmartFlashTool_P990.exe executable.
4. Turn off the phone, remove battery, plug USB in and hold the Power + Volume down keys until you see the software update message - the COM ports field in the SmartFlash program will be filled in automatically
5. Now follow this image:
There is a video lesson too.
Source - (bulgarian, вж. точка 5.2)
Всичко това се надявам да оправи проблема ти. След като инсталираш стоковия ROM и всичко е успешно, ако ти се занимава си сложи някой от последните GR Leak Custom-и. Успех

Same Problem
Hi, I have the same problem on my Samsung SGT5830(Galaxy ACE), but it pups up ones or twice, and stop puping up... My phone after that, working whitout problems... I can receive calls, sms, mms. Also I can call, send sms, mms... I can connect on WiFi, GPS is working too... What is a problem? What can I do? How to do it?

Yes do what gkostadinov said and that will fix your phone back to stock, then root and flash clockworkmod recovery you can use the clockworkmod app from android market to do this once you have rooted.
The pick a nice fast custom rom and profit.

extremecupavac said:
Hi, I have the same problem on my Samsung SGT5830(Galaxy ACE), but it pups up ones or twice, and stop puping up... My phone after that, working whitout problems... I can receive calls, sms, mms. Also I can call, send sms, mms... I can connect on WiFi, GPS is working too... What is a problem? What can I do? How to do it?
Click to expand...
Click to collapse
Id suggest using the samsung pc studio(I dont know if it does but there should be some support on updating the phone software) to flash stock rom. Or flash a custom rom if you prefer. If you are able to use the phone and click on the screen then its not a problem to do so.
This is your forum - http://forum.xda-developers.com/forumdisplay.php?f=1167
I think you will find all the information on rooting, flashing and so on.
My problem was different as my phone was basically unable to do anything.
I had it returned to service as I didnt saw gkostadinov reply on time.

Same happened for me some time back. It was caused by google+. try uninstalling and re-installing the google+ app from the market.

I once used hp kernel rc11 and got the same issues. I just reflashed it with the stable version (sr2). Problem solved.

I get this issue when ever I try to toggle between 2G/3g OR toggle data. I am on the latest Cm7 nightly and recently flashed vadonka's 32M_S kernel . This problem occurred some times randomly while on the Cm7 kernel but now it happens almost all the time when I toggle 2G/3G . @vadonka: I can help you with the logs if you wish to look into this

same prroblem in lg optimus l3 e400
i rooted my phone and installed annobox11 then it was working very good from 3-4months from yesterday my battey got low and turned off when i tuurned itt on after charging it is continuesly saying ''unfortunately process com.android.phone has stopped'' pls help me i again reinstalled rom but now also same problem

reinstal rom

[Q] Can't install and update Apps after mango update

I am using a factory unlocked HTC HD7 for international operators. Recently, I updated my phone to Mango. Before Mango, every thing was well. But now, I can't update and install Apps from marketplace over wifi . updates procceed till 50% and goes back. The error says: "my connection is too slow or update your device by zune and retry. My phone is up-to-date on Zune software. I cant even install apps thru Zune software via cable. I have been doing almost everything mentioned on forums like these for the last couple of weeks with no result. Could someone please please help me to resolve this issue???
Thank you

yasiru3012 said:
I am using a factory unlocked HTC HD7 for international operators. Recently, I updated my phone to Mango. Before Mango, every thing was well. But now, I can't update and install Apps from marketplace over wifi . updates procceed till 50% and goes back. The error says: "my connection is too slow or update your device by zune and retry. My phone is up-to-date on Zune software. I cant even install apps thru Zune software via cable. I have been doing almost everything mentioned on forums like these for the last couple of weeks with no result. Could someone please please help me to resolve this issue???
Thank you
Click to expand...
Click to collapse
Check Cellular settings and turn them off while using wifi.
Download a bandwidth checking App from market place and check wht bandwidth ur mobile is getting.

Thank you for replying
I keep my cellular setting always off. The problem is i am unable to download any app from marketplace. Neither over wifi nor thru Zune software.

yasiru3012 said:
Thank you for replying
I keep my cellular setting always off. The problem is i am unable to download any app from marketplace. Neither over wifi nor thru Zune software.
Click to expand...
Click to collapse
Well Since You are on Mango, Soft Reset ur phone from Settings and check again.
Please backup ur data first

Did you mean hard reset?? I have done a hard reset from settings>about but still no change. It goes to 50% then displays "Attention Required. Tap here" and when i tap another message displays "There's a problem installing the application. Tap and hold the application, then tap retry. If this issue continues, try updating your device by Zune and try again." I have even restored my phone to a restore point available in Zune, but unfortunately it's a post mango restore point. I don't have a backup of pre-mango restore point

reset notify

Anybody else getting random request for su access for a process named reset notify?
Sent from my rooted unlocked rommed HTC One, on the Sprint network.

I beleive it is the message that pops up asking if you want to send a crash report to HTC after the phone was "reset" incorrectly. Usually happens when I choose to reboot to bootloader or recovery when I boot back up.
You can go to settings > about > Tell HTC and error reporting to turn it off.
Sent from my HTCONE using xda app-developers app

I go to Settings about and I don't see that option however Titanium Backup Pro had absolutely no issue freezing the application so for now that's the fix for me.
Sent from my rooted unlocked rommed HTC One, on the Sprint network.

msimindlessmsi2 said:
I beleive it is the message that pops up asking if you want to send a crash report to HTC after the phone was "reset" incorrectly. Usually happens when I choose to reboot to bootloader or recovery when I boot back up.
Click to expand...
Click to collapse
Yeah, I came to the same conclusion. In an old thread for the HTC ChaCha the ResetNotify.apk is described as being ok to remove, albeit carefully.

I've uninstalled the app, but my One still resets sometimes?
Not all, but symstemapps that i've deinstalled with titanium, apps which i disconnected from market are connected again.

JulianT01 said:
I've uninstalled the app, but my One still resets sometimes?
Not all, but symstemapps that i've deinstalled with titanium, apps which i disconnected from market are connected again.
Click to expand...
Click to collapse
What rom do you have?
Sent from my lair.

iam testing now a new

could this be the notification clear app? I only get the su request when i have something on the notification panel or on the lockscreen.

I have custom Kernel (Elite), ViperX+ 2.0.3 and it happened also to me (last time a couple of minutes ago).
Is it already a known/solved issue ? I've searched on the forum and come over here ... Is it safe to remove ?
Thanks,

No connection in certain apps

Hi guys, I've had a problem for some time now and it's driving me nuts.
Basically some apps just lose internet connection after some time. Facebook and spotify are the most obvious.
In Facebook I can see the news feed but if try to read comment or reply it gives me an error. If I log out of the app I can't log in as it says I have no connection. If I open Facebook via Chrome I have no problem whatsoever.
Spotify is also giving me problem. If I search something I get the no connection error. But if I open a Playlist that was recently played I can open it with no problems..
Everytime a new firmware comes I update it, it works well for some days and then I start having these problems again..

DavidSnake said:
Hi guys, I've had a problem for some time now and it's driving me nuts.
Basically some apps just lose internet connection after some time. Facebook and spotify are the most obvious.
In Facebook I can see the news feed but if try to read comment or reply it gives me an error. If I log out of the app I can't log in as it says I have no connection. If I open Facebook via Chrome I have no problem whatsoever.
Spotify is also giving me problem. If I search something I get the no connection error. But if I open a Playlist that was recently played I can open it with no problems..
Everytime a new firmware comes I update it, it works well for some days and then I start having these problems again..
Click to expand...
Click to collapse
Factory reset. If that doesn't fix it use Xperia companior to repair your phone.

OK i just tried both methods and it didn't work.. I{m now going to reflash the FW

DavidSnake said:
OK i just tried both methods and it didn't work.. I{m now going to reflash the FW
Click to expand...
Click to collapse
Yup, reflashing the FW worked... I really do not understand what is going on. Let's see how long it will last this time.

OK so after re rooting the phone and installing all apps via titanium I'm getting that problem again.
If a reflash the fw again it works and then I reroot and back to the same problem again.
Of note I'm using xperifix with magisk 17.1 and I'm on the latest fw customized latam. I really don't know what to do but this is enfuriating..

DavidSnake said:
OK so after re rooting the phone and installing all apps via titanium I'm getting that problem again.
If a reflash the fw again it works and then I reroot and back to the same problem again.
Of note I'm using xperifix with magisk 17.1 and I'm on the latest fw customized latam. I really don't know what to do but this is enfuriating..
Click to expand...
Click to collapse
I think i had the same problem. Disabling "mobile data always active" in developer settings seemed to do the trick aswell as rebooting the phone every few days. Try if that helps

xPandamon said:
I think i had the same problem. Disabling "mobile data always active" in developer settings seemed to do the trick aswell as rebooting the phone every few days. Try if that helps
Click to expand...
Click to collapse
Thanks for your reply.
I've disabled that option and rebooted the phone, but still no luck.. going crazy here