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in the middle of the screen i have a very annoying one (blue) bad pixel
i can see it only with a black background
i rty to fix it according to the following instruction....with no success
http://www.wikihow.com/Fix-a-Stuck-P...an-LCD-Monitor
the bad pixel color is blue and can be shown only on a black background
can someone recommend a different action ???
or maybe a software that can help with this issue ???
thanks
ori
ori_lavee said:
in the middle of the screen i have a very annoying one (blue) bad pixel
i can see it only with a black background
i rty to fix it according to the following instruction....with no success
http://www.wikihow.com/Fix-a-Stuck-P...an-LCD-Monitor
the bad pixel color is blue and can be shown only on a black background
can someone recommend a different action ???
or maybe a software that can help with this issue ???
thanks
ori
Click to expand...
Click to collapse
I have the same thing and tried the different methods (including playing a video that is supposed to help) but nothing worked. Mine is in the corner so I have learned to live with it but it sounds like you might need to get the unit swapped out. Will be interested to hear if HTC obliges.
matt sb said:
Mine is in the corner so I have learned to live with it but it sounds like you might need to get the unit swapped out. Will be interested to hear if HTC obliges.
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Click to collapse
yeah, my single pixel shows light blue down on the lefthand corner as well. it doesn't bother me in the least.
I got my screen repaired UNDER WARRANTY! You should at least try it.
I heard awful stories how HTC refused to swap devices/screens under warranty, because of dead/stuck pixels, if there isn't like 4-6 there.
But still, at least I got my Kaiser repaired under warranty, just by calling HTC official support. Got a statement there that my provider should fix it, then took down the reference number from HTC case and called my provider, and they agreed to swap it! (gave the reference number, and told that the screen is supposed to be swapped!) I am so happy right now! *Knocking the wood*. Hope I'll really get it back after 2 weeks with no stuck pixels on it anymore.
Of course I needed to tell them at HTC that I think itäs totally unacceptable to have 1 stuck pixel on the screen. As in comparison to 19 inches screen that equals to 15 stuck pixels! Don't know if that affected the decision, or maybe the customer support technician was one of the nice kind.
I had a blue dot on left corner also, i could see only on black screen ! so ... Accidentally i found a solucion... note: in my case works ! with my finger, i just press a little bit hard on the right down corner, and the blue dot Disappeared... but when i press hard on the corner with blue dot, it came back... so, I presume that is a bad connect in same way... i order a new screen anyway, but still use the old one Without blue dot .
p.s sorry my
i have a white dot in my splash screen
and i adore it!!!!
My XDA Stellar has just arrived and it has what appears to be a dead pixel a quarter of the way up the screen about 5mm in from the left hand edge. It's it is lit in blue on a black backround but is white on a white background.
Do I have grounds for a swap or will O2 say it's unavoidable etc?
I returned my tilt to ATT because of a dead pixel without a problem (within the first 30 days.) It was bright WM6 green and it drove me crazy
kaiser
i have a kaiser with a dead pixel not happy about it. been trying to fix it with software with no luck. im very dissappointed with it and htc wont replace the phone with only one dead pixel.
I had a dead/stuck pixel, all I did was massage the screen a bit , apply a little pressure and move your finger up and down over the dead pixel , should sort it out. As per company policy I think 3 dead pixels are required to get a replacemnt. After the massage(which was 20 days ago) the phone is fine without any sign of the dead pixel
Dead pixel
I'm sure this will not solve everyone's problem but it might help a few. I had a pixel that appeared to be always on. It showed blue when the background was black. I powered off my TyTn II several times and the problem was still there. Then I tried pulling the battery and "Bob's your Uncle" the problem went away. I have had this problem twice and each time the battery removal has solved the problem.
Hope this helpful to some of you
Ok I've tried using magic fingers on it and pulling out the battery but it's still there.
Think I will call Customer Services tomorrow and see what can be done. Ideally a swap out at my nearest store as it's a pain in the arse to do returns.
Quite annoying really as I'm dying to H-SPL and get a proper ROM on it, but whilst I'm undecided about what to do with it, don't think it is too wise.
how can i see if i have a dead pixel or not?
kareem9nba said:
how can i see if i have a dead pixel or not?
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Click to collapse
If you haven't noticed it you haven't got one/any!
The pixel doesn't work i.e. it doesn't show the colour it is supposed to. Mine for example is permanently blue, so isn't noticeable on a blue background or a white one (white because red and green are also on to make white), but is noticeable on a black or green background and I would presume a red one too.
Guys, don't forget about my article in the Wiki, which can also help:
http://wiki.xda-developers.com/index.php?pagename=An Easy Way to Fix Dead & Stuck Pixel Problems
Menneisyys said:
Guys, don't forget about my article in the Wiki, which can also help:
http://wiki.xda-developers.com/index.php?pagename=An Easy Way to Fix Dead & Stuck Pixel Problems
Click to expand...
Click to collapse
Thanks I cycled it for 10 minutes and hasn't fixed it. I'll run it overnight and see if it works, but in any case O2 are doing a swap out on Tuesday.
I wouldn't be satisfied with a dead pixel either. Massaging shouldn't work in this case because the touch sensitive area should not touch the LCD.
I have one dead pixel on my TyTN II. When I called HTC Finland they said I need to have about six!!! to get it repaired under warranty.
I didn't check for dead pixels when I receiced the device (discovered the dead pixel later that same night) and didn't have time to deal with the issue, so weeks passed by.
My dead pixel is WM green and only visible during boot up.
from what i have gathered, the dead pixel problems occure a lot on the kaiser, the screen used are very cheap, that why ppl have noticed, that the kaiser has two different type of screen.
my first tytn 2 had a red dot on the black screen when you open the phone, during normal use, nothing shows up, i had it changed when i found out, and i spent about 1 hour checking through the new unit.
I have two program for checking dead and stuck pixels, one of them actually fixes the pixel problem, but as pointed out 50/50 chance.
let me know if anyone needs the program, and prepare to let it run fir a few hours.
kms
My answer to the original question:
NO!
On a device with a very low resolution screen such as the kaiser, a single dead pixel is not acceptable. Manufacturers who make LCD displays with millions of pixels typically have limits of 3-5 dead pixels, but this device has only a few hundred thousand, which makes a single pixel stand out like a sore thumb.
HTC should be ashamed that they can not support their devices. If my tilt had a dead pixel, i'd have taken it back to AT&T immediately. Contact your vendor and demand a replacement. If you've purchased it recently enough, and they refuse to take it back, send it back to them via certified and signature confirmation mail (tell them it's coming), and after it has been received, call your credit card company and revoke payment from the vendor.
Remember, unless the vendor had a highly visible disclaimer about dead pixels, if you received the unit with dead pixels it is defective and NOT what you paid for.
kms108 said:
from what i have gathered, the dead pixel problems occure a lot on the kaiser, the screen used are very cheap, that why ppl have noticed, that the kaiser has two different type of screen.
my first tytn 2 had a red dot on the black screen when you open the phone, during normal use, nothing shows up, i had it changed when i found out, and i spent about 1 hour checking through the new unit.
I have two program for checking dead and stuck pixels, one of them actually fixes the pixel problem, but as pointed out 50/50 chance.
let me know if anyone needs the program, and prepare to let it run fir a few hours.
kms
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Click to collapse
I'd love a link to the programs you used.
How can I tell if my phone has a dead pixel or a stuck pixel? It is just one small white spec and it's annoying the hell out of me.
HTC has a serious quality control issue with it's new Kaiser. This is my 4th and I will exchange it again if I have to. It's just sad that I actually miss my 8525.. I might even give up and buy another 8525. It was a solid device imo.
Check this out if you DID NOT get the stuck pixels go away with the links posted above! The video really can help, and the other mentioned methods.
They didnt work for me, so here is my way out. I got my screen repaired UNDER WARRANTY!
I heard awful stories how HTC refused to swap devices/screens under warranty, because of dead/stuck pixels, if there isn't like 4-6 there.
But still, at least I got my Kaiser repaired under warranty, just by calling HTC official support. Got a statement there that my provider should fix it, then took down the reference number from HTC case and called my provider, and they agreed to swap it! (gave the reference number, and told that the screen is supposed to be swapped!) I am so happy right now! *Knocking the wood*. Hope I'll really get it back after 2 weeks with no stuck pixels on it anymore.
Of course I needed to tell them at HTC that I think itäs totally unacceptable to have 1 stuck pixel on the screen. As in comparison to 19 inches screen that equals to 15 stuck pixels! Don't know if that affected the decision, or maybe the customer support technician was one of the nice kind.
I just got my tilt two weeks ago and one friggin pixel went blue on me right in the middle. i was about to return the phone but "massaging the screen" trick worked.
im pretty disappointed with the quality of the screen.
Dead pixel came...dead pixel went
i've been using my store bought tytn 2 since may 2008 and i encountered a deal pixel today...
it was blue on black background and white on white background...near the today screen clock's last digit in portrait mode...
i kept my cool...the idea of massaging came to mind so i did a couple of finger swipes over the pixel...10 seconds into the problem but the dead pixel was still there...now i panicked a bit...but then i flicked the side of the phone near the power button and viola...the dead pixel is now alive...hope it doesn't recur...(fingers crossed)
maybe "flick from the side method" is worth mentioning in the wiki for other people experiencing dead pixels...?
On my brothers captivate when anything really light is displayed, I noticed that I can still see the numbers from the clock in the notification bar. This shows up on the ATT boot animation screen too.
Anybody else noticing this?
BTW: The AT&T store wouldn't do anything about it, they told him to call samsung and try to get it warrantied. If that doesn't work, he will have to pay $125 for an insurance claim to get a refurb.
I think I understand what you mean. That's strange. I don't think there's anything you can do about that other than having Samsung look at it. Hopefully it will go away or something and you'll save a few bucks. If he hasn't had it long, Samsung should fix it for him without him having to pay for anything, unless they find that your brother caused it to happen. Just call them and ask about it.
Samsung customer support - 1.800.726.7864
Bringing this thread back because I also have burn in problems and didn't want to make a new thread.
Since I was using the early versions of NoLed, my phone used to sit at night plugged in, and get notifications. In the early version you couldn't time it out, so the phone would sit all night with the "battery fully charged" box in the middle of a black screen. I didn't think OLED screens would have problems, but its burned in.
Is there any thing you can do to work it out? (similar to the programs that can sometimes un-stick a pixel on an LCD monitor)
Did you guys in the captivate thread find a resolution to the screen burn in? Or is it sadly permanent?
My notification bar is burnt in on my Vibrant, annoys the heck out of me.
Here is a thread I made in the vibrant forums.
http://forum.xda-developers.com/showthread.php?t=799750
+1
Sent from my SAMSUNG-SGH-I897 using XDA App
I made a topic end january about a stuck pixel i had(can't find post now). I wasn't able to resolve it manually and wanted to send it back. I was too lazy to do it but i just noticed it's completely gone. Someone told me that they don't disappear automatically. . I'm very amateur related to screens so i just believed him. Guess i shouldn't
Yeah sometimes dead pixels can get unstuck. There are a couple apps in the market which will flash different colors and moving patterns on the screen to try and fix it. Won't always work though. Wouldn't be the first time I've heard of one getting unstuck.
The answer is yes but unlikely and even less likely to stay that way. A dead pixel is due to a manufacturing defect or damage. If something about that defect has changed the operation can change. But its likely it won't last forever.
BRiANj64 said:
I made a topic end january about a stuck pixel i had(can't find post now). I wasn't able to resolve it manually and wanted to send it back. I was too lazy to do it but i just noticed it's completely gone. Someone told me that they don't disappear automatically. . I'm very amateur related to screens so i just believed him. Guess i shouldn't
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Click to collapse
Read this http://en.wikipedia.org/wiki/Defective_pixel, very informative.
my HTC One had a stuck pixel and it was green
After a couple hours of netflix it went away I guess there was too many activity on the screen and it forced the pixel to get unstuck
It wasn't a dead pixel. A dead pixel is black and stays that way. A stuck pixel is either blue green or red(on RGB) because 1 of the subpixels is always on and stays that way. A dead pixel is when the subpixels won't turn on anymore at all.
Woooh i 've learned alot because of XDA
But yeah i'm very happy and surely be looking for it if it comes back, i'll let you know if it really stay that way.(The pixel was only noticeable when watching a movie with really dark environments)
Edit: oh and i also know what a hot pixel is now: It's when all the sub pixels always stay on and is completely white. This because the transistors are blocked off which lets all light pass through it.
Hello!
I've got a strange problem with my touchscreen's upper space. The notification bar can't pull down. I made a screen test under service menu, and the screenshot shows the result. I think, my guarantee expired last month, so i must made it at home. First, i try with a hairdryer heated uo top of the phone, the touch foil can push back .. unfortunately without success.
Beause the warranty has expired, eager to take apart the phone, I changed the film is already affecting other devices earlier ,. but this will be the last thing i will do. Before that, are there any "home trick" to solve that problem?
I changed so many firmwares, orfficals and customs. Problem stays the same.
Thanks for the help!
Is hardware problem. There are many threads here that discuss the issue. Only solution is to send your device to Sony repair or replace the digitizer yourself.
I had the same identical issue. First started with the screen getting random touch inputs and then the top area stopped responding. Mine is yet under warranty so sent it to Sony repair. They kept delaying it saying awaiting parts and then after chasing multiple times it was repaired and sent out last Monday. Says case and display as replaced. Yet to set it up.. contemplating between Kitkat or leave it on Marshmallow.
Yep sux, mine touchscreen was bogus too, send it in to be fixed under warranty
I have three z3c on my house two has this problem.
Is a sw trouble can't use screen protector....
Enviado desde mi hilo y dos yogures desde PetaTalk
I came on here to look for this. Happening to mine as well.
The *strange* thing is though when it's on the lock screen the swipe down works fine.
Unlock and starts being temperamental. especially in apps.
Just out warranty by about a week. Great.
I've installed Nova launcher as that lets me open notifications by double tapping the screen. This doesn't work in apps but does on the desktop. Anyone have any idea how much this costs to be repaired?
crankcaller said:
I came on here to look for this. Happening to mine as well.
The *strange* thing is though when it's on the lock screen the swipe down works fine.
Unlock and starts being temperamental. especially in apps.
Just out warranty by about a week. Great.
I've installed Nova launcher as that lets me open notifications by double tapping the screen. This doesn't work in apps but does on the desktop. Anyone have any idea how much this costs to be repaired?
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Click to collapse
The reason it works on the lock screen is that the hitbox for the notification bar is larger on the lockscreen. I had the same issue, luckily my phone still had one week of warranty left and SONY replaced the whole phone for me within a week for free. I sent it to official SONY repair centre here in Dublin, Ireland.
Hey Guys. It happens also for me. From 1 hour to another! And actually the fist hardware probem I ever had with Smartphone. Congratz Sony!
Its clearly visible that an complete vertical area from top to bottom is not or only very sporadic accepting the finger movement.
So Service Center is the only possibility? What do you think? tried already complete stock and factory reset.
Actually its logic to send it to Service but if you have comments or maybe the same error please let me (us) know.
Thanks for any comments in advance.
Same thing is happening to mine, almost two years to the day after I bought it. I'm gonna try taking off the screen protector to see if that makes any difference, otherwise it's phone upgrade time (which is not a bad thing). Started a week ago intermittently and now is pretty much permanent. PITA.
Mine is now a week at the service center. I bought it quite late so one year guarantee left for me. Will report what they did... But it is a bit scary how many z3c went defective because of touch screen problems...
I solved the navigation bar problem using Xposed + "Xperia/AOSP NavBar Buttons" module. Just increase navbar height to 150% and it's done. For the notification, bar install Nova Launcher and use the home button action (free) or the swipe down gesture (paid).
fluffi444 said:
Hey Guys. It happens also for me. From 1 hour to another! And actually the fist hardware probem I ever had with Smartphone. Congratz Sony!
Its clearly visible that an complete vertical area from top to bottom is not or only very sporadic accepting the finger movement.
So Service Center is the only possibility? What do you think? tried already complete stock and factory reset.
Actually its logic to send it to Service but if you have comments or maybe the same error please let me (us) know.
Thanks for any comments in advance.
Click to expand...
Click to collapse
Just to give you an final report: They changed my phone and I received an new one...
And the replacement was send right after I asked for ETA. All in all it took three weeks.
So maybe (if you phone is at repair in guarantee) asking and asking would speed up things and the possibility to get a new one is rising...
Now I have a white one (instead of black) but its OK...Feels a bit more like a new phone because of new color Thanks goodness not green or red...
The letter said that chaning to higher one or to another color is part of sonys replacement policies.
Hi again! The story continues. My guarantee expired after one year, but my warranty was good. ( it's 2 year ) I sent my phone to the service center. After two weeks, the service center changed my phone to a brand new xperia x compact.... I hope this will not be wrong with the display. In any case, I was pleasantly surprised to Sony right now.
What seems weird to me is that several people report the same problem at the same time. E.g. it start with random "clicks" on the taskbar and then the touchscreen area of the taskbar stops working. This is happening around the time of 2 years of using the phone. Really weird.
I like the phone but this is just disappointing. After the nougat update fail for the z3 / compact (first claiming that it cannot get nougat because of missing vulkan support which turns out to not being required by the compatibility definition document for nougat) and now the touchscreen fail, I'm pretty sure not going back to Sony for a phone. So sorry.
I have this problem too. The notification bar stopped working in august. And since yesterday the bottom of the screen doesn't work too, so I can't use the on-screen virtual buttons :crying:
I'm afraid this is getting worse and worse.
espi12 said:
I have this problem too. The notification bar stopped working in august. And since yesterday the bottom of the screen doesn't work too, so I can't use the on-screen virtual buttons :crying:
I'm afraid this is getting worse and worse.
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I've faced this problem too. I buy Nova Launcher to use it's custom swipe down gesture as notification bar issue's workaround.
And i enable Glove mode on Display settings as on-screen virtual buttons issue's workaround. Of course it does not comfy.
As a newbie, i believe this issue caused by the software/MM. Maybe i'll try to revert back to LL or KK or another rom, since z3c would not get nougat update
I can add this to the list of defects I had as well.. Send mine back under warranty about a week ago, hope i'll see it back soon.. Nova Launcher is a good option but the xposes AOSP navbar seems like a better solution, if you have exposed.
I too have this issue with top portion of screen. Any day fixes other than buying new screen (1 month out of warranty)
I've updated to the Z5C and shelved this phone. I picked it up today to check which firmware it has and alas, the touchscreen simply crapped out out of the blue. This is unacceptable. The phone jack also went bad before I switched. I'm really pissed and I don't know what to do. I bought this phone two years ago. Look at the touch draw test to see where it died. How can a touchscreen go bad out of nowhere????
Hi everyone,
I'm facing exactly same problems described in this thread.
I bought my green Z3c in Italy less than 2 years ago and I still have the invoice, but I'm wondering if the warranty is still valid.
I'm wondering because I broke my glass during a trip in Australia and I replace it there, in a store, with original Z3c LCD touchscreen and frame but black colored. (I no longer have the store LCD receipt though)
What do you think? Can I consider my device to be under warranty?
Regards.