Hello Everybody. Thank you all in advance for any help you can give a noob with the Captivate. I tried searching for similar threads and I couldn't find any.
I just got this phone about a month ago and have not modded it on my own and have only installed applications through the marketplace and added music/taken pictures.
It is an unlocked (how it was unlocked I don't know, the cell phone shop had it done for me) and I use it with TMobile. I don't know if it is rooted, or if it is Froyo XYZ, etc and all I was told is that I am not to do a system reset of the phone to get it back to original factory settings or else they'd have to jump through hoops again to get it working again (I had problems getting it to receive MMS and get online before)
The issue I am having is that all of a sudden yesterday, I got a red notification icon on the very top of the phone and it told me that my Internal Phone Storage was full or nearly full. And then shortly after that.. I received another notification that my text message box was full and some new messages were refused because it's full.
I quickly deleted all of my text messages (about 20 threads or so) except for one old one that had some important simple text info on it (no mms). But that didn't fix the problem. I still received the text message full notice even after I turned off the phone, pulled out the battery and restarted it after a minute or so.
I also uninstalled many of the games and fonts and applications that I had installed through the marketplace and tried restarting my phone yet again and still nothing. I had most of the apps except one or two on there for at least a 2-3 weeks so got rid of the few that I just installed this week.
I was unsure what types of things affect what portion of the Internal Phone Storage and what types affect the Internal SD (I don't have an external sd card but may get one if that helps). Applications are stored and ran from where, if the amount of text messages affect either (tho I had already cleared out the mailboxes).
The settings showed:
Internal SD Card:
Total Space: 13.03 GB
Available Space: 11.88 GB
Internal Phone Storage:
Available Space: 189 MB
I called the support at Samsung and they were absolutely no help at all saying that the Internal SD Card and the Internal Phone Storage were one and the same and they share the 16GB total (which is possibly true in one being a smaller partitioned space for system useage while the other larger partition is for things like Media). The thing that got me was when I asked them what kinds of things take up space in the Internal Phone Storage vs Internal SD and basically asked them which one the text messages affect and which one the applications affect, they said that both affect both. Well in that case, I should have plenty of space seeing as I have 11.88GB of SD left. His solution was to to restore to factory settings.
I felt that they were not able to tell me and tried the Chat. They told me something else altogether for the most part... that the Internal Phone Storage is not used for Anything at all and everything is run and stored in the Internal SD. Her solution was to to restore to factory settings.
Basically they were no help and just kept pushing to restore to factory settings, so I just decided to uninstall just about all the apps/games/live wallpapers that I installed (I can't touch the crap that AT&T had on it when I got it new) and it seems to have worked.
Now my Internal Phone Storage:
Available Space: 215 MB (while it seems to have gone down from 216 yesterday after I uninstalled all the stuff)
I don't want this to be a temporary fix since my phone Should be able to do all the cool things and have cool apps and games and the like and shouldn't be a barebones phone, otherwise I could have gotten a much much cheaper non touch screen Nokia not so smart phone if all I wanted to do was talk and text on it.
I don't think that the media should be making much a difference considering I only have about 1.5 GB used up and what would be the use for having a boasted 16GB internal storage if it craps after less than 1/6 of it's capacity?
So if anyone could help with finding a permanent solution for this so I can go back to having a cool smart phone!
Would I be able to buy an external mirco sd and then install/store/run all the applications on there?
Does the text messages take up much space and where is that stored?
Again, I thank any and all help in advance!!!
well, there is a free sim unlock tool in the android development section of the forums.
Then you could flash stock (seeing as the phone doesn't require a sim card to turn on and function), then sim unlock.
Then do as you please with it.
I actually tried that when I first hot the phone before I gave it back to the cell phone shop to unlock and unfortunately it didn't work.
And the phone storage and text message thing happened again today and all I have done w the phone since yesterday was pair it w a blue tooth headset. Again the phone storage full notification popped up first and then the text message full notification popped up right after. I ended up installing the rest of the apps and still only have about 240mb of internal phone storage! Then the text notification also went away.
dgemhsu said:
I actually tried that when I first hot the phone before I gave it back to the cell phone shop to unlock and unfortunately it didn't work.
And the phone storage and text message thing happened again today and all I have done w the phone since yesterday was pair it w a blue tooth headset. Again the phone storage full notification popped up first and then the text message full notification popped up right after. I ended up installing the rest of the apps and still only have about 240mb of internal phone storage! Then the text notification also went away.
Click to expand...
Click to collapse
I'm having this problem as well so do you think that it is a simple internal phone storage shortage? I have only 165mb free and I KNOW for a fact that it is stopping me recieving texts as I get text notifications when someone tweets me and I have stopped recieving them, instead getting notifications that my text memory is full. Furthermore, I deleted a thread with over 400 messages in it to no avail so I shall get rid of some programs/move them to SD card until the memory full error goes.
SORRY I POSTED THIS IN THE WRONG DEVICE SUB-FORUM! MY APOLOGIES!
So where do I start?
I rebooted my droid bionic, UNROOTED, pretty much stock.
When it booted back up, I noticed that some shortcuts on my home screen weren't working.
When I went to run them from the app draw, they weren't there either.
I seen this same problem on my D2G when I was running a class 10 SD card with apps saved to the SD card. The diffidence here though was that apps were saved to the internal storage vice the SD card.
When I went to manage apps, my hunch was correct. It was only affecting programs which were moved to the internal storage.
When rebooted again. It would affect other programs and sometimes even recognize the programs it failed to on the last boot.
I did a factory (hard) reset and that still didn't fix the issue.
I then brought the phone to Verizon and gave them a demonstration.
They then tried it on their phones in the store and came to the decision that this is something affection all droid bionics.
If anyone else is having this issue please feel free to come forward. There weren't any bug reports on this yet, so make sure you let your local store know to put it in their forums so this can be addressed quickly.
http://forum.xda-developers.com/showthread.php?t=1255778
i been having this storage issue, even though i dont have any pictures/video/songs in my internal memory plus i deleted my apps it keeps on saying low memory, on top of this to check the device storage when going into setting, it keeps on saying calculating and i have waited for like 15min but still says calculating. i had this problem 1 month ago and i factory restored everything and started again now the issue is back.....
I love marshmallow's adoptable storage feature, allowing me to install more apps. This feature worked beautifully for about a month and a half. However, I shut down the device, plugged it in to charge, went to sleep, and the next morning, the apps that were moved to the sd card were not available anymore. They were all greyed out on my launcher(Nova). I moved about 4 gigs worth of mostly games. Fortunately, most of them had cloud storage, but some favorite games didnt. This isn't that big of a problem, but I'd like to try to fix it. So, I went here for help.
At first, I thought the class 10 SanDisk 16gb sd had just gotten bumped out of the slot where the connections happen, so I opened the back cover and removed and inserted the sd card. The notification that prompted me to put the sd back in went away for a few seconds, but then came back. I repeated the process of removing and inserting the sd a few times, but still no moved apps were available. I put the sd into an adapter, then into my laptop, and it showed on file explorer. So the sd card could still be recognized, but maybe unusable.
I dont know what happened, one day it was working, the next day it wasn't. I know i formatted it as internal and portable storage a few times, so maybe that wore it out. I'm running cm13
Hello,
On my phone I used the micro SD card normally as external storage. On day I plugged in my headphones and there was no music. I though that the micro SD card must have come out. However, reinserted it it didn't work. I wouldn't open on computer either. While I don't have a solution, I am pretty sure I also had the same problem.
Once I was taking pictures with my phone when it crashed and rebooted. Some hours before the crash I uninstalled some apps and installed some others (but never rebooted the phone). After the phone started again after the crash, all the pictures and files were gone, the uninstalled apps were there as if I've never uninstalled them and the new installed ones dissapeared.
TheSaffronArmy said:
Hello,
On my phone I used the micro SD card normally as external storage. On day I plugged in my headphones and there was no music. I though that the micro SD card must have come out. However, reinserted it it didn't work. I wouldn't open on computer either. While I don't have a solution, I am pretty sure I also had the same problem.
Click to expand...
Click to collapse
how long have you used your sd card? i'm sure that the more you use a micro sd card, the more it will wear out and become unuseable/corrupted. That has happened to me before, where the sd card just stopped working.
KyleSaki714 said:
how long have you used your sd card? i'm sure that the more you use a micro sd card, the more it will wear out and become unuseable/corrupted. That has happened to me before, where the sd card just stopped working.
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Click to collapse
I have used it for about 1 year. So it may be that but, it has never occurred before.
Same problem here, you can read it here. While I am writing hopefully my files from Titanium Backup are transfered to my laptop. It got worse and worse, in my opinion the sd-card has reached it's end of life because of it's heavy usage. Error occured the first time after the phone got really hot recording gpx tracks. Bye bye sd-card
Another opinion is that warranty is over after two years, so the phone can quit it's duty now - obsolescense plans
Androphilius said:
Same problem here, you can read it here. While I am writing hopefully my files from Titanium Backup are transfered to my laptop. It got worse and worse, in my opinion the sd-card has reached it's end of life because of it's heavy usage. Error occured the first time after the phone got really hot recording gpx tracks. Bye bye sd-card
Another opinion is that warranty is over after two years, so the phone can quit it's duty now - obsolescense plans
Click to expand...
Click to collapse
yeah, i'm starting to think my micro sd just bailed from wear like that too, but i got to use mine for just over 3 months. i ejected the sd and put it into my computer, and interestingly enough, on my computer it reads 16 megabytes. i was like WAAT that cant be, i formatted it, put it back in my phone as portable, and it read as the normal 14gb. i'm starting to think my sd as internal is the cause of my random reboots. im even running the lastest cm13 update too...
i guess ill try and use my sd as just portable storage from now on, and see if i get any random reboots..
I switched to TurboROM which is using the sd-card as a portable media device, so no more encryption, heavy usage and complete data loss if you do not get your encryption key with root permission.
System space left after complete recovery of my apps with TB is quite nice - but you do not have the possibility to use App2SD (correct me if I am wrong).
So the only way to save internal system space is to move pictures, movies and heavy openstreetmap cards to external.
So I have this issue where randomly the phone will throw up warnings that "Storage space is running out". I check the storage, and it is indeed full.. usually only a few hundred megabytes free.
But, here's the kicker.. if I wait a while (1-3 days generally) my phone goes back to normal storage utilisation (around 50GB free).
I have attached some screenshots of what I can see in the phone UI. I can find no way to manually clear the space, except for waiting a few days (during which the phone doesnt work properly because its so full).
I am wondering if its a log file rotation issue or something, causing the phone to fill up, or something else going on... anyone got any ideas?