[Q] Please Help: Internal Phone Storage Full/Text Messages Full - Captivate Q&A, Help & Troubleshooting

Hello Everybody. Thank you all in advance for any help you can give a noob with the Captivate. I tried searching for similar threads and I couldn't find any.
I just got this phone about a month ago and have not modded it on my own and have only installed applications through the marketplace and added music/taken pictures.
It is an unlocked (how it was unlocked I don't know, the cell phone shop had it done for me) and I use it with TMobile. I don't know if it is rooted, or if it is Froyo XYZ, etc and all I was told is that I am not to do a system reset of the phone to get it back to original factory settings or else they'd have to jump through hoops again to get it working again (I had problems getting it to receive MMS and get online before)
The issue I am having is that all of a sudden yesterday, I got a red notification icon on the very top of the phone and it told me that my Internal Phone Storage was full or nearly full. And then shortly after that.. I received another notification that my text message box was full and some new messages were refused because it's full.
I quickly deleted all of my text messages (about 20 threads or so) except for one old one that had some important simple text info on it (no mms). But that didn't fix the problem. I still received the text message full notice even after I turned off the phone, pulled out the battery and restarted it after a minute or so.
I also uninstalled many of the games and fonts and applications that I had installed through the marketplace and tried restarting my phone yet again and still nothing. I had most of the apps except one or two on there for at least a 2-3 weeks so got rid of the few that I just installed this week.
I was unsure what types of things affect what portion of the Internal Phone Storage and what types affect the Internal SD (I don't have an external sd card but may get one if that helps). Applications are stored and ran from where, if the amount of text messages affect either (tho I had already cleared out the mailboxes).
The settings showed:
Internal SD Card:
Total Space: 13.03 GB
Available Space: 11.88 GB
Internal Phone Storage:
Available Space: 189 MB
I called the support at Samsung and they were absolutely no help at all saying that the Internal SD Card and the Internal Phone Storage were one and the same and they share the 16GB total (which is possibly true in one being a smaller partitioned space for system useage while the other larger partition is for things like Media). The thing that got me was when I asked them what kinds of things take up space in the Internal Phone Storage vs Internal SD and basically asked them which one the text messages affect and which one the applications affect, they said that both affect both. Well in that case, I should have plenty of space seeing as I have 11.88GB of SD left. His solution was to to restore to factory settings.
I felt that they were not able to tell me and tried the Chat. They told me something else altogether for the most part... that the Internal Phone Storage is not used for Anything at all and everything is run and stored in the Internal SD. Her solution was to to restore to factory settings.
Basically they were no help and just kept pushing to restore to factory settings, so I just decided to uninstall just about all the apps/games/live wallpapers that I installed (I can't touch the crap that AT&T had on it when I got it new) and it seems to have worked.
Now my Internal Phone Storage:
Available Space: 215 MB (while it seems to have gone down from 216 yesterday after I uninstalled all the stuff)
I don't want this to be a temporary fix since my phone Should be able to do all the cool things and have cool apps and games and the like and shouldn't be a barebones phone, otherwise I could have gotten a much much cheaper non touch screen Nokia not so smart phone if all I wanted to do was talk and text on it.
I don't think that the media should be making much a difference considering I only have about 1.5 GB used up and what would be the use for having a boasted 16GB internal storage if it craps after less than 1/6 of it's capacity?
So if anyone could help with finding a permanent solution for this so I can go back to having a cool smart phone!
Would I be able to buy an external mirco sd and then install/store/run all the applications on there?
Does the text messages take up much space and where is that stored?
Again, I thank any and all help in advance!!!

well, there is a free sim unlock tool in the android development section of the forums.
Then you could flash stock (seeing as the phone doesn't require a sim card to turn on and function), then sim unlock.
Then do as you please with it.

I actually tried that when I first hot the phone before I gave it back to the cell phone shop to unlock and unfortunately it didn't work.
And the phone storage and text message thing happened again today and all I have done w the phone since yesterday was pair it w a blue tooth headset. Again the phone storage full notification popped up first and then the text message full notification popped up right after. I ended up installing the rest of the apps and still only have about 240mb of internal phone storage! Then the text notification also went away.

dgemhsu said:
I actually tried that when I first hot the phone before I gave it back to the cell phone shop to unlock and unfortunately it didn't work.
And the phone storage and text message thing happened again today and all I have done w the phone since yesterday was pair it w a blue tooth headset. Again the phone storage full notification popped up first and then the text message full notification popped up right after. I ended up installing the rest of the apps and still only have about 240mb of internal phone storage! Then the text notification also went away.
Click to expand...
Click to collapse
I'm having this problem as well so do you think that it is a simple internal phone storage shortage? I have only 165mb free and I KNOW for a fact that it is stopping me recieving texts as I get text notifications when someone tweets me and I have stopped recieving them, instead getting notifications that my text memory is full. Furthermore, I deleted a thread with over 400 messages in it to no avail so I shall get rid of some programs/move them to SD card until the memory full error goes.
SORRY I POSTED THIS IN THE WRONG DEVICE SUB-FORUM! MY APOLOGIES!

Related

microSD problem?

Ok no idea how this happened so I'm sorry I can't say exactly what went wrong. Last night I noticed that for some reason none of my mp3s were showing up in the library. Was out with some friends so just went on with my night until I tried to use PocketCM Contacts. Some reason it wouldn't load and I had to uninstall it and switch my softkey back to standard contacts. Latter on I realized that everything on my storage card was somehow gone.
In settings - memory it still shows the same amount of file space taken up on the card and I have tried removing it a few times and resetting.
If it's all gone that's ok because I have copies of all the programs I had installed. Only problem really is that I don't think I have the mp3s on my computer.
Was just wondering if this has happened before and if there is a chance the files are still there since the space on the card is still used. I also plugged the phone into active sync and it also shows nothing on the card.
This is a common problem and there are lots of things that cause it. Primarily, it is installing programs on your SD card, and leaving them running and your phone hibernating.
Typically when this happens, a simple soft reset will fix the problem... but I always suggest keeping up to date back ups of your SD card in order to avoid losing all your data.
I'm in a car at the moment using internet sharing on my phone, so I'm not going to find you all the links, but run a search on the site for "Corrupt SD Card" or "disappearing SD card" and you'll find lots of info about it.
Thanks man. Since I lost all my programs I think I'm gonna reflash the phone too. Want to try touch-it out.
man it has happened to me like 3 times on my wing. the first time i soft reset my phone and it worked. The next time i deleted my documents folder because it was showing 2 of them and i lost everything. I formatted the card and it messed up again this weekend. I ended up flashing to the touch it rom yesterday to see if it would make my phone more stable because i read that it might be the phone making my card act up.
I searched for ways to fix it and downloaded programs but they didnt work because my SD wasnt recognized by the programs. I lost 400 songs and ringtones and videos the first time and 500 songs the next. I have all the songs on my cpu but i made them all smaller to save space and that took a while. I dont even feel like putting anymore music on there because i might end up losing it all again.
Just keep contant backups of your card in case it happens... I bought a USB 2.0 card reader Stick thing for like $20... so I can copy files back and forth faster than thru activesync.

[Q] Internal Storage apps fail to Load after reboot.

So where do I start?
I rebooted my droid bionic, UNROOTED, pretty much stock.
When it booted back up, I noticed that some shortcuts on my home screen weren't working.
When I went to run them from the app draw, they weren't there either.
I seen this same problem on my D2G when I was running a class 10 SD card with apps saved to the SD card. The diffidence here though was that apps were saved to the internal storage vice the SD card.
When I went to manage apps, my hunch was correct. It was only affecting programs which were moved to the internal storage.
When rebooted again. It would affect other programs and sometimes even recognize the programs it failed to on the last boot.
I did a factory (hard) reset and that still didn't fix the issue.
I then brought the phone to Verizon and gave them a demonstration.
They then tried it on their phones in the store and came to the decision that this is something affection all droid bionics.
If anyone else is having this issue please feel free to come forward. There weren't any bug reports on this yet, so make sure you let your local store know to put it in their forums so this can be addressed quickly.
http://forum.xda-developers.com/showthread.php?t=1255778

[Q] "Not enough space" issue.

I'm using TurboStock. A few days ago, I started having this issue were my Gallery, Camera, and basically any other app that involved me using my internal or external memory, say that I don't have any more memory available on my phone, when I have at least 3 gigs of external SD space and 2 gigs of internal space. I found out that the issue has something to do with the Google Frameworks Services process, if I clear the data and reset the phone, it all starts working again, but after a few minutes, the issue comes back again.
I'm pretty sure this had something to do with me transferring songs over Songbird. After I made the transfer and disconnected my phone, I started having this issue. Any ideas on why the issue might be coming up again?

My device won't hard reset

I have had problems in the last few weeks with my micro sd. I posted in 'android general' about this, I want to switch back to the normal partitions. In the past, on XDA I had found a 'fix' that would switch the mounting of microsd and local mass storage, making the microsd the main partition (to the eye of the device, the microsd would become the internal memory, and apps would be installed there automatically).
Anyway, never installed any rom on my phone, only the root. I tried a hard reset today....I went to the configuration (language and account setup) now the phone shows a black screen, you can see (and interact with) only the status bar. A popup telling me about an update came up, I did the update (67 MB), reboot, and then the message: couldn't update the device, try connect to Kies.
Screen still black with only the notification bar (that works, wifi gps buttons etc,). I could go into the options, and see that the microsd is still seen as main memory (switched).
Basically I have two questions:
- why didn't the hard reset work?
- how do I switch microsd and internal memory? I tried looking for the file but I can't remember which one I did edit
And third:
- how do I get out of this ? the only reason why I did the hard reset (microsd not working, switching microsd-internal memory) is still there, so how to say, I in an even worse situation now.
Ok, switched off, removed the microsd. Now it won't boot. Stays stuck on 'SAMSUNG' logo glowing. I guess it doesn't find the files he put on the microsd. But anyway, I thought the stock rom for the hard reset was always stored in the (real) internal memory (2GB big), not the 12GB one (that he can't find because it's called as a microsd partition now...)
this looks like a problem.
fixed. closed

Question Storage space issue

So I have this issue where randomly the phone will throw up warnings that "Storage space is running out". I check the storage, and it is indeed full.. usually only a few hundred megabytes free.
But, here's the kicker.. if I wait a while (1-3 days generally) my phone goes back to normal storage utilisation (around 50GB free).
I have attached some screenshots of what I can see in the phone UI. I can find no way to manually clear the space, except for waiting a few days (during which the phone doesnt work properly because its so full).
I am wondering if its a log file rotation issue or something, causing the phone to fill up, or something else going on... anyone got any ideas?

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