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HTC trade in

Does it matter where you preorder the HTC one from in order to take advantage of the HTC trade in offer? I ordered from Newegg but want to trade in an old evo 4g.
Sent from my EVO using Tapatalk 2

Nope, you just have to have a valid proof of purchase.

Awesome. Thanks couldn't resist 100 bucks for an original evo.
Sent from my EVO using Tapatalk 2

mustang_52 said:
Awesome. Thanks couldn't resist 100 bucks for an original evo.
Sent from my EVO using Tapatalk 2
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I'm sending back my old Samsung moment can't even get rid of that thing for free.
Would they know I haven't even uses that in almost every years? It's on their list of choices.
Sent from my Evo 3D CDMA using xda app-developers app

Ok, I feel like a complete idiot. How exactly do I go about getting the $100 for a trade-in? I have my old EVO 4G that I’d like to send back, but if I go to the following link, it says that I’m only eligible for $16:
http://www.htctradeup.com
I'm guessing that isn't the same as this offer for the One:
http://www.androidpolice.com/2013/0...h-april-26th-following-rumored-launch-delays/
Is the paperwork included with the HTC One and you send in your old phone after you purchase the One, or is there another link to go to in order to find out how to get the rebate? How do we know exactly how much we’ll be getting back from HTC since everything is saying “up to $100”?
As a side question, my brother is thinking about getting this phone and his contract is up for renewal, so can he trade a device in for this rebate as well?

subhumanderelict said:
Ok, I feel like a complete idiot. How exactly do I go about getting the $100 for a trade-in? I have my old EVO 4G that I’d like to send back, but if I go to the following link, it says that I’m only eligible for $16:
http://www.htctradeup.com
I'm guessing that isn't the same as this offer for the One:
http://www.androidpolice.com/2013/0...h-april-26th-following-rumored-launch-delays/
Is the paperwork included with the HTC One and you send in your old phone after you purchase the One, or is there another link to go to in order to find out how to get the rebate? How do we know exactly how much we’ll be getting back from HTC since everything is saying “up to $100”?
As a side question, my brother is thinking about getting this phone and his contract is up for renewal, so can he trade a device in for this rebate as well?
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No unfortunately I think this was an offer you had to sign up for about a month ago. I signed up very early and I got an email on March 18th titled "Thanks for registering for the new HTC One®" inside it tells you to goto www.htctradeup.com/htcone and use the code included in the email to recieve either the devices value according to their checker or $100 - whichever is greater.
Good luck!
Update - Ya their site says "Pre-register online (must have been completed prior to April 5th)."

So you get at least $100 plus whatever your phones worth right? And yes I preregistered.

Ryno_666 said:
So you get at least $100 plus whatever your phones worth right? And yes I preregistered.
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Their main site (http://www.htctradeup.com/) will tell you how much your phone is worth if you trade it in. But if you pre-registered and (from what I've heard from others) confirmed the device you will be trading in and save your information within 30 days of pre-registering, then you will get $100 for your trade-in if it's worth less than $100 on their site.
So, for example, if you wanted to trade in a Samsung Galaxy SIII (which only a crazy person would do), you would receive a $150 visa prepaid card. But if you wanted to trade in a Sprint Epic 4G, that phone is only worth $20 on their site, but I would get $100 for it since I pre-registered and filled out/saved the required info.

Has anyone been able to get past the "save for later" button on this? Or are we waiting for the release date for you to begin the next step in the process.

Contacted HTC button won't work until 19th

D3luSi0n4L said:
No unfortunately I think this was an offer you had to sign up for about a month ago. I signed up very early and I got an email on March 18th titled "Thanks for registering for the new HTC One®" inside it tells you to goto www.htctradeup.com/htcone and use the code included in the email to recieve either the devices value according to their checker or $100 - whichever is greater.
Good luck!
Update - Ya their site says "Pre-register online (must have been completed prior to April 5th)."
Click to expand...
Click to collapse
Ahh, thanks for the clarification! I was afraid of something like that. I guess eBay it is...
Sent from my EVO using Tapatalk 2

You guys might read of the terms and conditions just to be aware.
http://www.htctradeup.com/htcone/?q=terms_of_use
and specifically this:
7.2 Program Requirements. In order to participate in the HTC One Upgrade Program you must have an eligible used device as defined by the on-line Tool. You can identify if the used device is eligible by utilizing the drop down menus to pick the make, model, and carrier for the used device. If you cannot find the make or model and believe this is in error, you can contact the program administrator at Clover Wireless. The Program is only valid within the United States. You must be a minimum of 18 years of age to participate. The Program is not valid on stolen property. There is a maximum of one (1) trade-in utilizing HTC One Upgrade promotion per registrant. A valid proof of purchase is a) an original invoice with the IMEI number printed on it or b) a copy of the UPC code with the IMEI code printed on it. A copy of a UPC code is only permitted once as a valid Proof of Purchases. Clover Wireless has the right to reject any trade-ins for promotional trade-in submissions where 1) the used device is submitted by anyone other than the user of the used device and 2) when the used device was not active at the time of the new device purchase and 3) the trade-in voucher was not agreed to by you and 4) there is an invalid proof of purchase or 5) we believe there to be fraudulent intentions. Without a valid Proof of Purchase, you will not be paid the promotional trade-up amount.
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My touch pro 2 will definitely not be active when I purchase my One tomorrow but I'm going to send it in any way. All it is doing is collecting dust in a drawer.

Same here I'm sending two EVO design's
That were collecting dust.

So I received my email on March 15th, but I haven't registered on the site yet because I thought i needed to wait until I had the One. Am I SOL because it has been more then 30 days?

gripnrip said:
So I received my email on March 15th, but I haven't registered on the site yet because I thought i needed to wait until I had the One. Am I SOL because it has been more then 30 days?
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Maybe. At first when I went on the site and entered my code from the email they sent me a few days ago it said like $30 or something for my EVO 3D. Now it says $100 when I enter that, but it says click here when you get your ONE and when I do that and reenter the number it says it is invalid.

Did we have to re-register again? Because I did this when they first announced it..

raptoro07 said:
Maybe. At first when I went on the site and entered my code from the email they sent me a few days ago it said like $30 or something for my EVO 3D. Now it says $100 when I enter that, but it says click here when you get your ONE and when I do that and reenter the number it says it is invalid.
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Its weird, I register for 2 lines back when they started the promotion sign up and I got 2 codes in separate emails. One looks generic code with the number 100 between the letters and the second code has different digits. If I go to the trade page the generic looking code works but it says I have to complete the trade by 3/28/13. The other code comeback as invalid.

I went to the trade in page an put in the informaiton for my evo. I then put in the code in my email and it seemed to work and gave me the "Save for Later" option. I got an email from HTC a short while ago after clicking save for later and putting my email address in. And now it says I have to pre-order and has a pre-order now link at the bottom of the page. I just planned on going into Best Buy tomorrow morning and grabbing one as I got the $50 gift card deal from them back in January. But I want my $100 from HTC.

gripnrip said:
I went to the trade in page an put in the informaiton for my evo. I then put in the code in my email and it seemed to work and gave me the "Save for Later" option. I got an email from HTC a short while ago after clicking save for later and putting my email address in. And now it says I have to pre-order and has a pre-order now link at the bottom of the page. I just planned on going into Best Buy tomorrow morning and grabbing one as I got the $50 gift card deal from them back in January. But I want my $100 from HTC.
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I guess we will find out tomorrow. I also have the best buy gift card upgrade deal.
---------- Post added at 07:44 PM ---------- Previous post was at 07:12 PM ----------
When you put on your code what complete by date the website gives you?

Just to let everyone interested know. I just received an email for the trade up offer (for those of us that pre-registered) that took me to a page and now it says I get the $100. Just have to claim by April 30 and mail by May 30. It is all good now.

For those going to the Sprint Store

People who are going to the Sprint store to upgrade to the HTC One should know there is an issue with the system that is preventing the phone from being seen as discount available. They had to call the Sprint National Service Center to put in a manual discount on the account. I was told there were multiple people who tried and had the same problem.
The reason I am posting this is that you shouldn't expect it to be a 5-10 minute upgrade. It took over an hour for me. Loving the phone, so it was worth it.

I got mine without any serious issue. Anytime she tried to print off a receipt her computer would crash. They used another and all was well.

I had no issues.. they didnt get the $100 off instand but manager just over wrote it .... in and out in 15 min before work. Also if u mention that u get extra $50 invoice (currently online only) credit for buisness accounts... they might put that in too. I got that as well.
Sent from my HTC ONE using xda app-developers app

forgive my ignorance what discount is this?

WW3 said:
I had no issues.. they didnt get the $100 off instand but manager just over wrote it .... in and out in 15 min before work. Also if u mention that u get extra $50 invoice (currently online only) credit for buisness accounts... they might put that in too. I got that as well.
Sent from my HTC ONE using xda app-developers app
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that credit towards the business account ?

Yes, basically a fam account under a tax id. But the discount should still apply to any account with any monthly discount associated with it, ie student. The credit goes towards ur next bill... its still something making my phone only $50 without htc trade in.
http://sprint.p.delivery.net/m/p/nxt/dev/wdyw.asp
Enter any email ending with edu... and it will give u a coupon code SAVE50.... add the phone to cart and print the cart without actually ordering and take it to the store and they should take care of it.
I do have a pdf when it shiwed the htc one for 99.. let me know if u need it.
Sent from my HTC ONE using xda app-developers app

How much is it in stores with a upgrade?
Sent from my SPH-L710 using xda premium

lse4 said:
How much is it in stores with a upgrade?
Sent from my SPH-L710 using xda premium
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It's $199.99 but if he's correct then you can get it with that extra $50 off at $149.99. There's no way to get an upgrade with the phone only costing $50 without the HTC Trade in. If so the Sprint store is only 1/4 mile from my work and Im heading over to buy mine and then Ill cancel it with Newegg.
I'm just looking for the cheapest price, though I don't want to wait an entire week so that's why I chose the Newegg method. Lucky enough for me, I dont have to pay the 36 activation fee. Thank you, Sprint business account.

toxicfumes22 said:
It's $199.99 but if he's correct then you can get it with that extra $50 off at $149.99. There's no way to get an upgrade with the phone only costing $50 without the HTC Trade in. If so the Sprint store is only 1/4 mile from my work and Im heading over to buy mine and then Ill cancel it with Newegg.
I'm just looking for the cheapest price, though I don't want to wait an entire week so that's why I chose the Newegg method. Lucky enough for me, I dont have to pay the 36 activation fee. Thank you, Sprint business account.
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the Save50 is what is being referred to it is a $50 credit applied to the account. But the $100 instant he is referring to and getting that as a transaction override instore is of even more significance if he managed to get the phone at $99 like a new customer rather than the $199 thru Sprint.com upgrade screw..

I got a new line.. ported in a number... so yes the phone is $50 before htc trade in and -$50 If I do the trade in.
Sent from my HTC ONE using xda app-developers app

WW3 said:
I got a new line.. ported in a number... so yes the phone is $50 before htc trade in and -$50 If I do the trade in.
Sent from my HTC ONE using xda app-developers app
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Click to collapse
ok new line

$450 instant saving? so the phone is only 99.99? not the 199.99? is it cheaper for business account?

Tried it but when I entered the promo code it said "The promotional code does not apply to any items in your shopping cart. Check the code and try again"
Any idea?
EDIT* Looks like it doesn't work for upgrades.

bummer, sprint sure treat loyal customers pretty well don't they

I went in to the Sprint store this morning to pick up my preorder and I would say I had a very pleasant experience. I dont know if this was the $50 discount spoke about earlier, but without saying anything, the phone rang up at $149. I am upgrading 3 months early, so I paid a $100 UpgradeNow fee. I traded in my Epic Touch 4G for $75 and had the $50 Sprint gift card that I had to buy to hold my preorder, so all in all, I paid $139 in store today. Not too shabby for being impatient and wanting to get rid of my Samsung as quick as possible.
Also, she got my gmail address because she said they were going to send me a $25 Google Play Store card. Nice little bonus :good:

I went to a Sprint store earlier this morning. They had no dummy phones to look at, they had no phones to sell, and they also had no idea that the phone was even released today. (I'm guessing it wasn't a corporate store, but you wouldn't know from looking at it (it's just south of Houston, TX.).
I told them "Well, I know Best Buy has them; I just didn't want to drive all the way over there...".
He said "Well, I'm sure they DON'T, otherwise we would at least have a shipment scheduled or something."
20 minutes later, I was doing the paperwork at BB, with my slick new One in my hands...(It was 199+ tax on a line that was eligible for an upgrade.).
How do these so-called "Sprint" stores even manage to get any business if they literally have no idea of a device's existence on a release day?
Anyway, I'm happy as a clam with my white one, FWIW.
I have and probably will keep my Note 2, just to have, and to mess around with different Roms, and also for its screen size, but this One will definitely be my daily driver. The difference in the builds/the quality of the devices is like night and day.

yourbrotherrex said:
I went to a Sprint store earlier this morning. They had no dummy phones to look at, they had no phones to sell, and they also had no idea that the phone was even released today. (I'm guessing it wasn't a corporate store, but you wouldn't know from looking at it (it's just south of Houston, TX.).
I told them "Well, I know Best Buy has them; I just didn't want to drive all the way over there...".
He said "Well, I'm sure they DON'T, otherwise we would at least have a shipment scheduled or something."
20 minutes later, I was doing the paperwork at BB, with my slick new One in my hands...(It was 199+ tax on a line that was eligible for an upgrade.).
How do these so-called "Sprint" stores even manage to get any business if they literally have no idea of a device's existence on a release day?
Anyway, I'm happy as a clam with my white one, FWIW.
I have and probably will keep my Note 2, just to have, and to mess around with different Roms, and also for its screen size, but this One will definitely be my daily driver. The difference in the builds/the quality of the devices is like night and day.
Click to expand...
Click to collapse
/must hold out
.*arrgh*
:silly::silly:

You guys don't even want to hear my story. So I pre ordered from Lets Talk like some of you may have. I get the notification that it won't be here till sometime next week, so I'm like "OK I'll cancel it" as my local store had some in stock. Cancelled it. Went in this morning to a store right when the doors open. They pull up my account and say there's no upgrade for me. So I end up calling Lets Talk to verify if my order had been cancelled. Lets just say that I've been calling Lets Talk and Sprint from 9am-1pm trying to figure out wtf was going on. I finally decide to call Lets Talk one more time. The rep I spoke to said that the order was cancelled when the item was in activation and picking, so they had to manually deactivate the device. Around 130pm when I'm about to leave I receive a call back from Lets Talk saying the upgrade has been reset. Just to make sure I called Sprint customer service and the local Sprint store just to double check that the upgrade was there. Indeed it was so I rushed to pick it up as I had to be at work at 220pm. Got my phone opened it at work and that's my CRAZY CRAZY story. I hope none of you guys had to go through any of that.
Sent from my HTCONE using xda app-developers app

I just went to a sprint store around where I'm at for the weekend and they didn't wanna sell me the phone out right :banghead:
Sent from my SPH-L710 using xda premium

jmlott said:
I went in to the Sprint store this morning to pick up my preorder and I would say I had a very pleasant experience. I dont know if this was the $50 discount spoke about earlier, but without saying anything, the phone rang up at $149. I am upgrading 3 months early, so I paid a $100 UpgradeNow fee. I traded in my Epic Touch 4G for $75 and had the $50 Sprint gift card that I had to buy to hold my preorder, so all in all, I paid $139 in store today. Not too shabby for being impatient and wanting to get rid of my Samsung as quick as possible.
Also, she got my gmail address because she said they were going to send me a $25 Google Play Store card. Nice little bonus :good:
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Click to collapse
wtf? my upgrade is July 1 and I was told I have to pay $175 to upgrade now.............how did you manage this? who did you talk to?

Anybody Else Buy Their HTC One at Best Buy?

I am extremely happy I got the phone yesterday after pre-ordering on the 5th, but Best Buy really left a sour taste in my mouth. First off, they did not recognize my entry in their "Phone Freedom" program which offered a $50 gift card if you bought a phone through them within the year. The stupid thing is, they said that they couldn't find my email address in the system, yet I only started getting emails about their specials after I signed up for that promotion. That made me pretty unhappy. I even signed up twice for the promotion a few days apart since I thought it was so strange that I didn't get a confirmation email the first time. After I didn't get it the second time, I just assumed that they weren't sending out confirmations (Strange, but I didn't think it just wouldn't work twice in a row).
The next thing was that it is plastered all over the walls in the mobile section of their store that they price match and have a low-price guarantee; yet they only price match phones that are purchased off contract. That might be common place on this forum with phone fanatics, but out in the real world (in the US at least) most phones are purchased with a contract. Saying that they price match "any deal" and then ruling out 90%(Edit: I guess I was a little optimistic, 66%) of phone purchases doesn't really seem like fair advertising to me.
Has anyone else purchased their One at Best Buy? Did you get your gift card if you signed up for the Phone Freedom program? The cashier said that it was a very common problem, and that it only really worked if you went in store to sign up, and that the online entry didn't really work.
I love the phone. I can not believe how much better it feels compared to my aging E4GT, but I wish I had a better purchasing experience.

When I signed up online for the "phone freedom", I did get a confirmation email and I made sure to save it. When I upgraded my phone last year, I also made sure to take a hard copy of the email with me just in case. Good thing too because their system was down and the only way they were willing to give me that discount was if I could show them the confirmation email (which I did). After that, the manager adjusted the price by $50. When I upgrade to the HTC One (as soon as the black version is available), I am definitely going to be sure to take a copy of the new confirmation email I got from BB when I signed up again earlier this year.

The price match policy actually really just depends on particular stores and what policies they know and abide by.
Best Buy's policy most recently changed on 3/3/2013 to exclude contract mobile from price matches. However some stores will still recognize and offer price matches to brick and mortar stores for contract phones, which was their old policy. Unfortunately, I was unable to find a brick and mortar store that had a price less than $199.99 when I went to my local BB.
Sent from my HTCONE using xda app-developers app

I bought mine through best buy and got my $50 off for the phone freedom, and had a good overall experience. Sorry you had troubles though.
Sent from my HTC One using xda premium

yes i got mine no issue pre ordered the 6th i love the phone

I did the pre order there and I also got my confirmation for the $50 gift card from the freedom program, Also I did my research where to order the phone and I knew they changed the price match policies to be able to match online retailers but excludes on contract cell phones. I guess they did because amazon prices their smartphones dirty cheap after a few months(With a new line).

I know its a little off topic but does anyone know if Best Buy's Black Tie program is any good? I'm pretty sure they tried to make you buy it if you bought the phone. When I bought my iPhone they made it seem that I could destroy the thing and get a new one free of charge for only $10 a month. I'm thinking of getting insurance for my One when I get it because I don't want to get a case and hide its premium feel. I heard it doesn't hold up against scratches and drops too well :c?

demo27vol1 said:
I know its a little off topic but does anyone know if Best Buy's Black Tie program is any good? I'm pretty sure they tried to make you buy it if you bought the phone. When I bought my iPhone they made it seem that I could destroy the thing and get a new one free of charge for only $10 a month. I'm thinking of getting insurance for my One when I get it because I don't want to get a case and hide its premium feel. I heard it doesn't hold up against scratches and drops too well :c?
Click to expand...
Click to collapse
I brought their insurance for my daughter's Note II back in november and I got it for my One, is cheaper if you buy the 2 years in advance $169 vs $240($10 * 24 months) + taxes. So far the only claim I have done is for the Note's charger, my daughter somehow pulled the plastic tubing that covers the charging cable close to the USB plug, We went to best buy and they order me an new whole charger( charger box+ cable) and they let me keep the charger box. I read the fine print and it covers damage accessories(included with phone) for 1 time replacement. The only thing that doesn't cover is if the phone is lost or stolen with $0 deductible.
Also if you decide to get the black tie insurance as a bonus, when is time to upgrade to a new phone they have trade-in plus, They will give you 100% the value of your phone at the time of trade-in plus a $50 gift card.

I do indeed have best buys insurance and am very happy with it. I got it with my Galaxy S2 and a month after I got the phone I dropped it on concrete and cracked the screen all up.
I went to best buy and told them what happened. They said they had to send it off and offered me a temp rental phone to hold me over ($50 charge that they refund when you return it undamaged). I took the rental and like a week later I went back and they said the damage to the casing was too bad (it was scraped up on the side badly) and it was unrepairable so they gave me a new phone.
I gave them back the rental, got my $50 back, and went home with a new phone. Very good experience, and so far it was my only claim.
Sent from my HTC One using xda premium

Glad all of you had such a good experience and that it was just me who had it rough. For those of you who got the Phone Freedom offer, did you receive a confirmation email at the time you signed up, and did you sign up online or in a store?
Sent from my HTCONE using Tapatalk 2

cntchds said:
Glad all of you had such a good experience and that it was just me who had it rough. For those of you who got the Phone Freedom offer, did you receive a confirmation email at the time you signed up, and did you sign up online or in a store?
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
I used my Phone Freedom offer back in November. I did receive a confirmation email and the signup was done online.

cntchds said:
I am extremely happy I got the phone yesterday after pre-ordering on the 5th, but Best Buy really left a sour taste in my mouth. First off, they did not recognize my entry in their "Phone Freedom" program which offered a $50 gift card if you bought a phone through them within the year. The stupid thing is, they said that they couldn't find my email address in the system, yet I only started getting emails about their specials after I signed up for that promotion. That made me pretty unhappy. I even signed up twice for the promotion a few days apart since I thought it was so strange that I didn't get a confirmation email the first time. After I didn't get it the second time, I just assumed that they weren't sending out confirmations (Strange, but I didn't think it just wouldn't work twice in a row).
The next thing was that it is plastered all over the walls in the mobile section of their store that they price match and have a low-price guarantee; yet they only price match phones that are purchased off contract. That might be common place on this forum with phone fanatics, but out in the real world (in the US at least) most phones are purchased with a contract. Saying that they price match "any deal" and then ruling out 90%(Edit: I guess I was a little optimistic, 66%) of phone purchases doesn't really seem like fair advertising to me.
Has anyone else purchased their One at Best Buy? Did you get your gift card if you signed up for the Phone Freedom program? The cashier said that it was a very common problem, and that it only really worked if you went in store to sign up, and that the online entry didn't really work.
I love the phone. I can not believe how much better it feels compared to my aging E4GT, but I wish I had a better purchasing experience.
Click to expand...
Click to collapse
They screwed me out of mine also because they claimed I used the wrong area code when I registered. I *****ed but to know avail, I'm going to call corporate on Monday.
Even if by some chance I did , they should honor it. I love the phone also.
To the other posters I bought my insurance for $90 from SquareTrade. It typically costs about about $40 more but I get coupons all the time for being a customer. It covers all defects and drops and spills.
Only have a $100 deductible but that's ok.
Sent from my HTC ONE using xda premium.

The did not find my freedom $50 either. They called someone and they emailed me a $50 giftcard. The put the free zagg on (fo free) as we waited. (I'm ready to take it off, as it sucks IMO) then she tried to sell me on a case. I already had a cruzerlite with me. She left the case on the counter. She put my phone and zagg case in on top of it. As she bagged everything she grabbed the case too. It took over an hour to get it all set up but I got the phone and some freebies.
Sent from my HTCONE using Tapatalk 2

I ended up calling corporate yesterday, and they were saying I may have signed up in the wrong place... I followed their email in February for the promotion. Anyway, the guy said he was trying to figure something out right before the line was disconnected. Bah. I'll just call back tomorrow. I will say, the customer service people were extremely nice.
Sent from my HTCONE using Tapatalk 2

Bought two from Best Buy had great experience. Only thing was they were unaware of free screensaver's and had to go back.
Posted this Friday.
First at Sprint Store this morning I purchased 3 accessories and got half price (they looked at me weird because I didn't have phones yet). Then at Best Buy I traded one of my htc evo LTE got a hundred dollars for it, the other goes to my daughter. Plus I am sending two htc EVO Design's back for a hundred dollars a piece from the preregister I did with HTC. Also was able to do buy out through Sprint at $150 which is half the price they originally wanted so I upgraded both lines, instead of just one and paying outright price for other. Then to top it all off Best Buy gave me two extra gift cards $50 each to price match Radio Shack preorder (play store gift cards) even though they weren't supposed to!
Sent from my HTCONE using xda premium

I went to Best Buy on Friday to pre-order both the HTC One and a GS4 (not knowing the One came out that day). The pre order process was easy going and the lady that helped my wife and I was very pleasant. We left an about an hour later got a call that the HTC One had arrived and was ready for us to pick it up. I went back to pick it up and after waiting about 10 mins for the other customers to finish was given great service in my opinion. There were no issues with anything and didnt even have an issue with the e-mail promo some of you did. I also got a Zagg HD screen protector and Pt Case for it and love them both. Also very excited to use the warranty on the Zagg. I also did switch over to the Best Buy insurance since I had to replace my GS3 through insurance not to long ago due to a crack and wasn't to happy about the 150 deductible. I have heard good things about Best Buy's insurance so I hope if I use it, it goes well.
So overall my experience was good and will be going back to Best Buy to buy my phone from now on. Also excited to see what i get for the HTC One in two years since they will give me %100 of the worth plus $50. Sorry to hear about some of yours bad luck but hope all goes well again when I pick up my GS4 this Friday.

Best buy freaking sucks man. I bought a Zagg and then paid for them to install it. 6 tries later and all seems well. Until I get to the car and realize theres 5 spots because of the fuzzies rubbing off of the cleaning cloth. Oh. Its 7pm and we're closing sir. Please come back tomorrow. Not to mention 3 of the 6 Zaggs they used, they tried to charge me for.
Sent from my HTCONE using xda app-developers app

Want an S4? Wait until July 19th.

Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
Sent from my SPH-L720 using xda app-developers app

HeyItsRyan said:
Here's some insider info from everyone's favorite Sprint guy.
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..

That great
neonsector said:
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
Click to expand...
Click to collapse
50 dollars for an htc1.....still too much...lol but thats great info thanks for passing it on.:laugh:

Originally Posted by HeyItsRyan
Here's some insider info from everyone's favorite Sprint guy.
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
Click to expand...
Click to collapse
Yea but sprint doesn't compete with online retailers. Most companies can't.
And the HTC one has always been 200 since the day it was released.
But there are ways a new customer can get an HTC one or S4 completely free.
Sent from my SPH-L720 using xda app-developers app

Best buy always has various great deals the one for the HTC One is good right now. $99 for the One trade in your old phone and put the amount toward the One and get a $50 gift card for Best Buy. The S4 had a deal a week ago. I will never buy from anywhere but Best Buy from now on and the last place would be from Sprint. They screw me over on my data enough I don't need there ridiculous prices and activation fees and about 1/3 the price for trading in your phone as Best Buy.
Sent from my Sprint Galaxy S4 using Tapatalk 2

GiantJay said:
Best buy always has various great deals the one for the HTC One is good right now. $99 for the One trade in your old phone and put the amount toward the One and get a $50 gift card for Best Buy. The S4 had a deal a week ago. I will never buy from anywhere but Best Buy from now on and the last place would be from Sprint. They screw me over on my data enough I don't need there ridiculous prices and activation fees and about 1/3 the price for trading in your phone as Best Buy.
Sent from my Sprint Galaxy S4 using Tapatalk 2
Click to expand...
Click to collapse
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.

Hey Ryan, do you think you could explain how this deal works? Do we need two valid upgrade lines or can I walk in the store with my upgrade and walk out with two s4's?

asharm said:
Hey Ryan, do you think you could explain how this deal works? Do we need two valid upgrade lines or can I walk in the store with my upgrade and walk out with two s4's?
Click to expand...
Click to collapse
Yes, you need two VALID lines. You must meet 1 of these 3 qualifications:
1) Be a new customer activating at least 2 new lines of service.
2) Be an upgrade eligible customer upgrading at least 2 new lines of service.
3) Be an upgrade eligible customer upgrading at least 1 line of service and adding at least 1 new line.
Any of those scenarios will qualify you for the BOGO offer.

HeyItsRyan said:
Yes, you need two VALID lines. You must meet 1 of these 3 qualifications:
1) Be a new customer activating at least 2 new lines of service.
2) Be an upgrade eligible customer upgrading at least 2 new lines of service.
3) Be an upgrade eligible customer upgrading at least 1 line of service and adding at least 1 new line.
Any of those scenarios will qualify you for the BOGO offer.
Click to expand...
Click to collapse
Hmm..this sounds like a cool deal. I switched my line from ATT about 2 days ago. I was gonna wait till next month to switch my wife's line over to Sprint. But if they would let me get a free S4 for her considering I just started service a couple days ago, that'll be great. But I doubt they will go for it...but I'll definitely call and try to get this deal next week when its made public...
Sent from my SPH-L720 using Tapatalk 2

plmiller0905 said:
Hmm..this sounds like a cool deal. I switched my line from ATT about 2 days ago. I was gonna wait till next month to switch my wife's line over to Sprint. But if they would let me get a free S4 for her considering I just started service a couple days ago, that'll be great. But I doubt they will go for it...but I'll definitely call and try to get this deal next week when its made public...
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
Won't work. When the store processes the phone in SNAP, your line would be a service when it has to be a new or upgrade. So even IF the store personnel didn't know what they were doing and gave you the in-store credit, Sprint themselves would not pay the store back for the credit because the BOGO offer was done wrong.
The only way you can do this is if you add TWO more lines of service. Then just give the 3rd S4 to someone else or something.

HeyItsRyan said:
Won't work. When the store processes the phone in SNAP, your line would be a service when it has to be a new or upgrade. So even IF the store personnel didn't know what they were doing and gave you the in-store credit, Sprint themselves would not pay the store back for the credit because the BOGO offer was done wrong.
The only way you can do this is if you add TWO more lines of service. Then just give the 3rd S4 to someone else or something.
Click to expand...
Click to collapse
If he just does it now it would be the same...considering he has ports he would get two s4's now for 199 either way. Doing it now would be the logical choice.
It could technically be done next week because he is within 14 days...but would be a pita to do AND keep his number
Sent from my SPH-L720 using xda app-developers app

HeyItsRyan said:
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
Click to expand...
Click to collapse
Buddy you got all the wrong information. I work for Best Buy Mobile, and we do all of that.
Buy any case upto 24.99 get a zaggshield HD or car charger for only $10. OR all 3 for just $50
Buy any case upto 34.99 get a Zaggsheild HD or car charger for only $10 Or all 3 for $60
We price match accessories to any online or store retailer, including the $50 Otterbox's for $25 that are on sale at Amazon. And most of the time if you ask if you can give a discount on a case or charger, mobile manager or sales leads can give you a "customer satisfaction" discount.
I don't think any carrier store spends as much time with a single customer as we do at BBYM. We do not work on commission and don't rush you out of the store to get to the next customer to make money off of them and rush them out. There have been times where I have had older customers come into the store and I've spend an hour with them just educating them about the technology, finding out what their needs are, what they plan on using the phones for, and all of the different pricing options, plans etc. then another hour setting the phones up for them, google, corporate email accounts, apps, showing them how to work it and etc.
True we can't do the $100 credit for new service/bringing your number from another carrier, but Our system we use does allow us to search for corporate discounts to apply to the customers account.
And we do have NSS access to Sales Support for issues that may come up, and trust me, Sprint is the one that usually has the most issues with phones not wanting to update and activate and prl and profile updates not going through, also we have our Sprint Account Manager just a phone call away if there are issues that need immediate attention that calling NSS can't resolve as far as phones not activating due to still being on another account or Bad ESN's that need to be taken care of to reactivate for the customer.
As far as our protection plan, the best in the industry, $9.99 a month (a dollar cheaper than Sprint) with $0 deductible and UNLIMITED Claims. Although we do not cover loss of theft, but then that's why we have zero deductible and unlimited claims. As long as you have your phone, whatever is wrong with it, (cracked, broken, dropped in toilet, charger, battery, charge port) we'll take care of it. As for Iphones go, we now even replace the glass In Store. And if you have our Geek Squad Protection you automatically get our Trade-In Plus for free, and that will give you an additional $50 on top the trade in value of the phone.

00mred00 said:
If he just does it now it would be the same...considering he has ports he would get two s4's now for 199 either way. Doing it now would be the logical choice.
It could technically be done next week because he is within 14 days...but would be a pita to do AND keep his number
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Click to expand...
Click to collapse
Why is it logical to do it now? I will be porting my wife's number over from att
Sent from my SPH-L720 using Tapatalk 2

HeyItsRyan said:
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
Click to expand...
Click to collapse
Lol okay. You sound like a Sprint employee for sure. Just speaking from my personal experience. I got $262.50 credit from Best Buy for my S3 Sprint was going to give me $106. I'm not going to argue but simply reiterate that Best Buy is a way better place to buy products, and insurance etc.
Sent from my Sprint Galaxy S4 using Tapatalk 2

HeyItsRyan said:
So confused...
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
Click to expand...
Click to collapse
Buy Back everywhere is a joke... $245 for an iphone 5 I would be insulted.. they're what $600 at the store clearly it's 1/3 of the price right there..
my bf did that phone connect discount and he's going to end up paying more over all.... he doesn't even use his phone and hasn't even taken it out of the package...

Sprint Guy... how can a new customer get a free s4?
Sent from my SPH-D700 using xda app-developers app

waleed300 said:
Buddy you got all the wrong information. I work for Best Buy Mobile, and we do all of that.
Buy any case upto 24.99 get a zaggshield HD or car charger for only $10. OR all 3 for just $50
Buy any case upto 34.99 get a Zaggsheild HD or car charger for only $10 Or all 3 for $60
We price match accessories to any online or store retailer, including the $50 Otterbox's for $25 that are on sale at Amazon. And most of the time if you ask if you can give a discount on a case or charger, mobile manager or sales leads can give you a "customer satisfaction" discount.
I don't think any carrier store spends as much time with a single customer as we do at BBYM. We do not work on commission and don't rush you out of the store to get to the next customer to make money off of them and rush them out. There have been times where I have had older customers come into the store and I've spend an hour with them just educating them about the technology, finding out what their needs are, what they plan on using the phones for, and all of the different pricing options, plans etc. then another hour setting the phones up for them, google, corporate email accounts, apps, showing them how to work it and etc.
True we can't do the $100 credit for new service/bringing your number from another carrier, but Our system we use does allow us to search for corporate discounts to apply to the customers account.
And we do have NSS access to Sales Support for issues that may come up, and trust me, Sprint is the one that usually has the most issues with phones not wanting to update and activate and prl and profile updates not going through, also we have our Sprint Account Manager just a phone call away if there are issues that need immediate attention that calling NSS can't resolve as far as phones not activating due to still being on another account or Bad ESN's that need to be taken care of to reactivate for the customer.
As far as our protection plan, the best in the industry, $9.99 a month (a dollar cheaper than Sprint) with $0 deductible and UNLIMITED Claims. Although we do not cover loss of theft, but then that's why we have zero deductible and unlimited claims. As long as you have your phone, whatever is wrong with it, (cracked, broken, dropped in toilet, charger, battery, charge port) we'll take care of it. As for Iphones go, we now even replace the glass In Store. And if you have our Geek Squad Protection you automatically get our Trade-In Plus for free, and that will give you an additional $50 on top the trade in value of the phone.
Click to expand...
Click to collapse
I'm going on information I have on hand, where I live our Best Buy sucks and I've been told that by customers many times. People tell me it's just like RadioShack, where yea they'll sell you a phone and if you're lucky they'll transfer contacts for it, but that's it. And the reason is BECAUSE you don't work on commission... a LOT of salespeople have no motivation to go the extra mile. They make a base pay and that's it. If they deal with 20+ customers a day, each one ending with the same result, then where's the drive to be the best? If you can't LOSE money as a sales rep, then you shouldn't call yourself a salesman IMHO. In that case you're just a customer service guy.
People have commission all wrong and it cracks me up when I see the Best Buy commercials that say you guys don't work on commission. Commission is what motivates salesmen to do a good job. Say a customer comes in my store and buys 4 new phones and I make $100 off that single transaction... it's my JOB to make sure they're 100% satisfied, because if they're not they have every right to return those phones and then I lose the commission, so now I just wasted time AND lost money because I half ass job. A typical single line upgrade will last about 45 minutes with us. We don't rush, and if we have customers waiting we simply set the expectations, tell them how long we'll be, and invite them to come back later so they don't have to wait. We go over ever aching detail from contact, picture, video, email, ringtone transfers to customer education. Then afterwards, the customer gets a CSAT call where they get to rate us. If our CSAT score is too low, we lose even more money off our commission. So once again, the result is that if you're dealing with a salesman who's pay and lively hood is directly effected by your (the customer's) level of satisfaction, then why do people assume commission-based salesmen don't do their job? Makes no sense.
But I digress.. Don't get me wrong bud, I am certainly NOT saying you do a bad job. If your particular Best Buy is a good one, and you in particular do an awesome job in phone sales, then that's great. I'm simply saying ours is not a good store, and the people there don't really give a crap.
Also, our accessory deals are pretty good. We do almost the same thing as you... buy any case for $29.99 or less and we'll bundle screen protectors and a car charger for a flat $40. We simply don't offer Zagg's because we don't believe in wet application screen protectors. OtterBox's are a big seller for us, and if you buy a Defender you don't need a Zagg anyway. We can't really match Amazon pricing for OtterBox because we're a preferred retailer, but we'll take a Defender down to $39.99 if we have too and still make a bundle deal.

kvan1707 said:
Sprint Guy... how can a new customer get a free s4?
Sent from my SPH-D700 using xda app-developers app
Click to expand...
Click to collapse
NEW customer?
If you port your number to Sprint from a different carrier you will get $100 in-store credit. If you sign up for the Home Phone Connect on top of that you'll get another $100 in-store credit. That means you can get an S4 for only $50 in store, but then you get a $50 mail-in rebate. So after everything is said and done, you get a free GS4.

plmiller0905 said:
Why is it logical to do it now? I will be porting my wife's number over from att
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
The current offer is get $100 off when porting in, I assume you did this on your Att port in 2 days ago. This offer expires the day before the new offer starts. Just do that now for her line as it nets the same total cost as the bogo.
Sent from my SPH-L720 using xda app-developers app

HeyItsRyan said:
NEW customer?
If you port your number to Sprint from a different carrier you will get $100 in-store credit. If you sign up for the Home Phone Connect on top of that you'll get another $100 in-store credit. That means you can get an S4 for only $50 in store, but then you get a $50 mail-in rebate. So after everything is said and done, you get a free GS4.
Click to expand...
Click to collapse
If Only, I am on a family plan in someone else's name with sprint right now, I going to break off get two lines, add my subway discount and pay about $154 a month. Need to build my credit.
Sent from my SPH-D700 using xda app-developers app

[How the Samsung $200 Promo works + The mysterious "Trade In Receipt?"]

***[Purpose of this thread: To clarify the Samsung promotion and to have fellow future N4 owners update it with the most current info.]***
UPDATE: 11/04/14
================================================
:good: :good: :good: :good: :good: :good: :good: :good: :good: :good:
HEY GUYS, JUST WANED TO REPORT THAT I'VE RECEIVED AN EMAIL BACK FROM PRIZELOGIC WITH THE FOLLOWING MESSAGE:
"Dear _______, Thank you for your inquiry. Your submission has been received and approved. Please allow 4-6 weeks for delivery. Thank you, PrizeLogic Support"
UPDATE: Nov. 11th 2014 --- As many of you have reported, this morning I've also received the "Approved," email. Great stuff! Here is a link to what the approved email and trade-in confirmation looks like. Thanks aznmode.
:good: :good: :good: :good: :good: :good: :good: :good: :good: :good:
================================================
So I just clicked on the option to mail in the receipts.
Promo URL: https://samsunggalaxypromotions.com/Note4/
HOW IT WORKS:
Get a Guaranteed Total Trade-In of $200* on Any Working Smartphone.
Preorder the Samsung Galaxy Note® 4 from any carrier or retailer in the U.S. now through 10/16 (Verizon customers through 10/22).
Trade in any working smartphone at a participating retailer (minimum $10 trade in value).
Starting 10/10, come back to this site to submit your preorder and trade-in information. Must submit preorder and trade-in information by 11/30/14 at 11:59:59 PM ET. Best Buy customers go in-store to redeem instantly.
Enter your contact information (name, email address, phone number, mailing address (P.O. Boxes are not permitted) and date of birth).
Enter your device’s HEX MEID or IMEI number and Wi-Fi MAC address.
(Applications > Settings > General > About Device > Status)
Upload both preorder and trade-in receipts for validation.
The highlights in RED are what I'll be clarifying:
[I went into the TM store, called Samsung directly 3 times, Live chatted with them and spent half the day trying to get to the bottom of this.]
Can you trade in any working smart phone?
YES, as long as your smart phone is working, BUT the device must be eligible to receive at least $10 as a trade in. Bring your smart phone into a TM store or call them to get a trade in value amount -OR- if you'll be buying the phone from Best Buy, Walmart, Radio Shack or any other participating retailer, bring your old smart phone to them to find out your trade in amount. If any of them will give you more than $10 for your old phone, then you're all good to go. If not, then .... well go buy the cheapest eligible smart phone that you know for sure can get $10 trade in value from TM or any of the participating retailers. What is $200 worth to you? So what if you have to buy a beater eligible smart phone for $50....you're still in the plus $150. No brainer.
Ok what now?
Once you've confirmed that your smart phone trade in is over $10, then you need to obviously pre-order the phone at TM (store/phone/online) or at any of the participating retailers. Best Buy is actually the best because if you're buying your N4 with them, the $200 credit is instant where you can apply it to the purchase price of the N4. (Someone confirm this, but I think Samsung (kiosk/store) that's inside Best Buy don't have TM?) Anyhow, whoever you pre-order from, you will obviously get a receipt for the pre-order......????
What the heck is a trade in receipt?
If you're like the many who have pre-ordered online/phone/store with T-Mobile, you are not alone in scratching your head in trying to figure out what the heck a valid trade in receipt is. What is it exactly that we need to upload? When you pre-order with T-Mobile in the store, they will take your trade in right there and then and that info. should be printed on the transaction receipt. If you are ordering online/phone with T-Mobile, you will receive the Agreement emailed to you with a break down of the cost of your N4. You can then go into your myT-Mobile account and see the pre-paid shipping label included which contains the quote info. This I think you can use to submit the promo offer. So the question about the 'trade in receipt' ??? I think this is it....
Update: According to the TM rep, he said that once the N4 ships out that I will receive a receipt with the trade in value info on that piece of paper. Really? We'll have to wait and see. TM rep's weren't very familiar with the Samsung pro....
So the big mysterious question is: What the heck is a VALID trade in receipt??? Because come the 10th....what do we upload?!
Let it fly guys...please keep it clean and precise.

My main concern is with how this promotion is handled with JUMP. Do you have any additional hoops to jump through?

Thank you for starting this thread.
I was also scratching my head about the trade-in receipt. The TMO rep printed out a screenshot if his screen showing the pre-order and trade-in offer. I'm going to scan that and see if the Samsung site (tomorrow - 10/10/14) will except that.

I hope someone can give me a definite answer on this. I pre-ordered online but checked the box to trade in later, because I hadn't bought a phone to trade in yet.
I was told by two different store employees that when I received my new phone, I could bring it and the trade in phone to the store. Then they would do the trade in receipt, port my Sprint number, and activate the new phone. They would print out all of the receipts I needed to submit for the rebate.
Today a different employee told me that I should have provided the trade in phone information at the time I pre-ordered in order to be eligible for the rebate. He suggested that I cancel my order and reorder with the trade in phone info. Does anyone know for sure?

Note 4 Pre Order
Hi,
I pre-ordered mine at the T-Mobile store, and on the receipt it shows the purchase price of the new Note 4, but also has the "trade-in" information on the phone i gave in (IMEI, make, model) and also the value of it ($13).
So I'm guessing that is the trade-in receipt i will upload with the Note 4 info, unless we find out any other info.
Thanks.

I've called the T-Mobile 800 number twice and haven't been able to get a straight answer yet about having to preorder and do the trade in at the same time. Samsung's Terms and Conditions page: https://samsunggalaxypromotions.com/note4/en-us/Rules lists the two as separate steps, so I guess I'll have to go with that.

Evo 4G-what's the least expensive qualifying phone that meets the $10minimumtradein?
I'm still leaning toward the Note4 (the questionable speaker that may be a downgrade from my Note2 speaker leaves me some doubts) but am also interested in the Nexus6 expected to be announced ~10/15 for its 5.9" QHD display on the same size handset+processor with dual front facing speakers & Android L out of the box but would not trade in my SGN2 for $100 (or even $200 with promo) Samsung SGH-T889 Galaxy Note 2 16GB titanium TRADE-IN VALUE $100.00 but would trade in my EVO 4G for the promo if it met the $10 minimum HTC PC36100 APA9292 EVO 4G - Sprint TRADE-IN VALUE $6.00..what's the least expensive qualifying phone that meets the $10 minimum trade in for the $200 promo? :highfive:
Why does BestBuy promo an instant $200 for all carrier preorders except T-Mobile (wouldn't T-Mobile benefit from a BestBuy presence)? I also had planned to buy it full price to use with my $30/mo unlimited data-text-100minVoice T-Mobile prepaid plan that is by far the fastest carrier in my primary use area:good: (but coverage is inferior beyond my primary uses areas)..

JimSmith94 said:
I hope someone can give me a definite answer on this. I pre-ordered online but checked the box to trade in later, because I hadn't bought a phone to trade in yet.
I was told by two different store employees that when I received my new phone, I could bring it and the trade in phone to the store. Then they would do the trade in receipt, port my Sprint number, and activate the new phone. They would print out all of the receipts I needed to submit for the rebate.
Today a different employee told me that I should have provided the trade in phone information at the time I pre-ordered in order to be eligible for the rebate. He suggested that I cancel my order and reorder with the trade in phone info. Does anyone know for sure?
Click to expand...
Click to collapse
I kind of agree with the second employee. As long as the trade in and the preorder are shown together, you should be okay. If they can add it, then great.

Pedro2NR said:
I kind of agree with the second employee. As long as the trade in and the preorder are shown together, you should be okay. If they can add it, then great.
Click to expand...
Click to collapse
JimSmith94 said:
I've called the T-Mobile 800 number twice and haven't been able to get a straight answer yet about having to preorder and do the trade in at the same time. Samsung's Terms and Conditions page: https://samsunggalaxypromotions.com/note4/en-us/Rules lists the two as separate steps, so I guess I'll have to go with that.
Click to expand...
Click to collapse
Since they're listed as separate steps in Samsung's own document, I'm just going to go with that. I have to wait to get the Note 4 and port my number over before I can do the actual trade in anyway.

Well, as much as I want to help you explore some options, in respect to staying within moral bounds I will refrain myself from saying anything in public. Hint: Look through this forum for a particular post. Wait did somebody say something?
crazy talk said:
My main concern is with how this promotion is handled with JUMP. Do you have any additional hoops to jump through?
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Click to collapse

Sure thing. :good:
I'm pretty sure Samsung will be receiving a lot of that particular 'trade in receipt.' I hope it works, because I will be doing the same.
Pedro2NR said:
Thank you for starting this thread.
I was also scratching my head about the trade-in receipt. The TMO rep printed out a screenshot if his screen showing the pre-order and trade-in offer. I'm going to scan that and see if the Samsung site (tomorrow - 10/10/14) will except that.
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When you receive your Note 4, it will have in it a pre-paid label to ship your trade-in back. Once T-Mobile receives the trade-in, you will be issued a confirmation of the trade in via ??? (I'm thinking it'll either reflect on your next months bill, emailed, or mailed. However, it'd be best to probably just call customer care once you can confirm that T-Mobile has received in the trade-in via tracking it online as the pre-paid label should have a tracking number on there.)
As for bringing it in the store, that may be an option for you since you will be porting your number from a different carrier, but in most cases T-Mobile stores will only take in a trade at the time of purchasing another device. It usually all has to be done at the same time. Therefore, since you are receiving the phone via mail I'm thinking that it automatically defaults to you having to do just that by waiting and bringing it in then.
I'm thinking that the second guy was a little confused himself. If you are active on Sprint now and if that is the device you would be trading in, along with the fact that you did order it online, I think what I've mentioned above is to hold true. For anyone that pre-orders online will follow the normal protocol of waiting to receive the device and to ship it back with the provided pre-paid label.
Bare in mind, most of these workers at any cell phone place don't really have that much of an IQ. I can bet that the majority of people in this community have more knowledge than they do with phones in general. Remember, most of them are just non tech people who are just there to make a pay check and are robots to scripts and training that they receive. I'm used to receiving different answers all the time....hilarious but true.
JimSmith94 said:
I hope someone can give me a definite answer on this. I pre-ordered online but checked the box to trade in later, because I hadn't bought a phone to trade in yet.
I was told by two different store employees that when I received my new phone, I could bring it and the trade in phone to the store. Then they would do the trade in receipt, port my Sprint number, and activate the new phone. They would print out all of the receipts I needed to submit for the rebate.
Today a different employee told me that I should have provided the trade in phone information at the time I pre-ordered in order to be eligible for the rebate. He suggested that I cancel my order and reorder with the trade in phone info. Does anyone know for sure?
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Yes, this is ideally the way Samsung would want it done, but it's not the only way. The main thing here is having that 'trade-in' receipt to show a trade-in value of $10 or more. That's it. Well of course the proof of pre-order receipt too.
So the way you did it is 1st best. Pre-ordering online and/or Calling 611 to pre-order and waiting to receive the phone, while sending your trade in back is the 2nd best. :highfive:
aw000002 said:
Hi,
I pre-ordered mine at the T-Mobile store, and on the receipt it shows the purchase price of the new Note 4, but also has the "trade-in" information on the phone i gave in (IMEI, make, model) and also the value of it ($13).
So I'm guessing that is the trade-in receipt i will upload with the Note 4 info, unless we find out any other info.
Thanks.
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T-Mobile is not very familiar with the promo. Believe me, I've called them many times and have spent hours on the phone with them and every time I get something different.
Don't count on getting anywhere while speaking to some tech ignorant trained for nothing rep who just reads a script. I've had a lot of bad experience with reps not knowing crap from crap, unless it involved basic account stuff.
I think there's enough info in this thread now to know what needs to be done.
We'll be good either way. :good:
JimSmith94 said:
I've called the T-Mobile 800 number twice and haven't been able to get a straight answer yet about having to preorder and do the trade in at the same time. Samsung's Terms and Conditions page: https://samsunggalaxypromotions.com/note4/en-us/Rules lists the two as separate steps, so I guess I'll have to go with that.
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Well if you went with the Nexus 6 you will still not be getting a good of a deal. The $200 promo is hard to beat.
I'm pretty sure Best Buy is known to not have TM within their Samsung department within the store. You can get TM Pre-Paid from the Best Buy mobile section in the store, but that's all I've seen. I think? Someone confirm this.
The walmart plan that you have is the best TM pre-paid plan for anyone who uses little minutes. You can't beat it.
SMARTPHONEPC said:
I'm still leaning toward the Note4 (the questionable speaker that may be a downgrade from my Note2 speaker leaves me some doubts) but am also interested in the Nexus6 expected to be announced ~10/15 for its 5.9" QHD display on the same size handset+processor with dual front facing speakers & Android L out of the box but would not trade in my SGN2 for $100 (or even $200 with promo) Samsung SGH-T889 Galaxy Note 2 16GB titanium TRADE-IN VALUE $100.00 but would trade in my EVO 4G for the promo if it met the $10 minimum HTC PC36100 APA9292 EVO 4G - Sprint TRADE-IN VALUE $6.00..what's the least expensive qualifying phone that meets the $10 minimum trade in for the $200 promo? :highfive:
Why does BestBuy promo an instant $200 for all carrier preorders except T-Mobile (wouldn't T-Mobile benefit from a BestBuy presence)? I also had planned to buy it full price to use with my $30/mo unlimited data-text-100minVoice T-Mobile prepaid plan that is by far the fastest carrier in my primary use area:good: (but coverage is inferior beyond my primary uses areas)..
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The Nexus 6 may be $200 less than the Note4 without promos & it's not clear I qualify for this promo given what I've already described (unless someone suggests the least expensive qualifying phone that meets the $10 minimum trade in for the $200 promo) & if I'd be willing to wait for a non-instant credit through Samsung compared to BestBuy (who doesn't carry T-Mobile devices) instant credit but price isn't the main factor in my decision. I'd like to get the Note4 for nearly $200 less especially since I find its speaker disappointing but at this point may wait to hear more about the Nexus6 or potentially get both & possibly return the one I'm least overall satisfied with.. :victory:
iunlock said:
Well if you went with the Nexus 6 you will still not be getting a good of a deal. The $200 promo is hard to beat.
I'm pretty sure Best Buy is known to not have TM within their Samsung department within the store. You can get TM Pre-Paid from the Best Buy mobile section in the store, but that's all I've seen. I think? Someone confirm this.
The walmart plan that you have is the best TM pre-paid plan for anyone who uses little minutes. You can't beat it.
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Trying to do this right now and its not accepting my IMEI or Wifi Mac! Am i correct in understanding that u need the Note 4's IMEI and Mac Address and not the trade in device?
Because before entering your pre-order date and IMIE and wifi mac Address it says:
"We'll also need your new device's IMEI or Hex MEID number and Wi-Fi MAC address"
(Emphasis on NEW device's)
So we can only submit this once we get our Note 4s?
Sent from my LG-D851 using XDA Free mobile app

gbert15 said:
Trying to do this right now and its not accepting my IMEI or Wifi Mac! Am i correct in understanding that u need the Note 4's IMEI and Mac Address and not the trade in device?
Because before entering your pre-order date and IMIE and wifi mac Address it says:
"We'll also need your new device's IMEI or Hex MEID number and Wi-Fi MAC address"
(Emphasis on NEW device's)
So we can only submit this once we get our Note 4s?
Sent from my LG-D851 using XDA Free mobile app
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Click to collapse
Correct, you need to enter your Note 4 IMEI number and Wifi Mac address for the rebate.

That's great that you're exercising your options. I hope you find that perfect phone. IMO at the end of the day, the Note 4 will be a better phone. Spec wise, in every way it is. Design wise I think the N4 is much better. I've played with the N4 extensively at Best Buy and I did not notice any speaker issue. In fact, to me it seemed more beefy than the N3. When I had the N3, ViperAudio equalizer brought it to life. For us ROM geeks, I wouldn't ever put my final judgement on the stock TW / Software and its abilities, because it's just a matter of a 'short time' before we got some incredible ROM's that will make the N4 even more than what it is. :good:
SMARTPHONEPC said:
The Nexus 6 may be $200 less than the Note4 without promos & it's not clear I qualify for this promo given what I've already described (unless someone suggests the least expensive qualifying phone that meets the $10 minimum trade in for the $200 promo) & if I'd be willing to wait for a non-instant credit through Samsung compared to BestBuy (who doesn't carry T-Mobile devices) instant credit but price isn't the main factor in my decision. I'd like to get the Note4 for nearly $200 less especially since I find its speaker disappointing but at this point may wait to hear more about the Nexus6 or potentially get both & possibly return the one I'm least overall satisfied with.. :victory:
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Thanks for this update!
It's clear now that for us who have ordered online / 611, we have to wait before submitting the info.
All good.
gbert15 said:
Trying to do this right now and its not accepting my IMEI or Wifi Mac! Am i correct in understanding that u need the Note 4's IMEI and Mac Address and not the trade in device?
Because before entering your pre-order date and IMIE and wifi mac Address it says:
"We'll also need your new device's IMEI or Hex MEID number and Wi-Fi MAC address"
(Emphasis on NEW device's)
So we can only submit this once we get our Note 4s?
Sent from my LG-D851 using XDA Free mobile app
Click to expand...
Click to collapse