Can't send or receive MMS - HTC Sensation XL

My wife has a Sensation XL (branded with Vodafone AU). The phone refuses to send or receive MMS messages and always gives a "Generic Network Failure" message when trying to send or receive. I have used her SIM in my phone (HTC Incredible S) and then messages come through no problem so I know her SIM and settings are OK. When I put my SIM (Virgin AU) in her phone it still refuses to send and receive MMS so we have been able to rule out network issues as both SIMs work fine in my phone.
The Sensation XL is unrooted and running stock ICS. Google has not given us any clues and Vodafone say they can't(won't) help as the SIM is known to work.
Does anybody have any ideas of things I could try that may get MMS working - preferably without having to root and re-image the phone?

Related

Dulicated sms

I have a problem witn my voda branded device running stock rom. When i send texts the recipients get it twice. anyone got any ideas? had a similar problem with my cheetah and had a replacement sim card.

anyone had this on their diamond- vodafone users help

Hi All
new to the site, love all the stuff on here its excellent
my reason for posting is I was wondering if anyone with the voda htc touch diamond on voda's latest firmware has had problems getting picture messages as I cant seem to receive them, i get notification that I have one but then get 'error' which i can dismiss, then every time i try and click download on the message I get this same 'error'
everything else is working perfectly ,web, email, calls, sms, i can even send mms etc and i have been onto voda and they have confirmed i have the correct settings
any advice much aprreciated
just tried the sim in a d500 and on that it does the same get message but cant retrieve/download the message, except on the D500 it says unknown subscriber
also been sent a new sim, still no joy

[Q] MMS sending and receiving problems

I got a HTC HD7 unbranded since today.
Everything is fine except MMS. I cannot send or recieve MMS.
The one I recieve are stored to Swisscom and not the phone. The one I try to send are not sent with an error message like "impossible to send message"
3G is on, I have tried to install HTC Config Connexion and launch it, but withtout success.
Does anyone had the same issue with Swisscom or other carrier ?
Thanks for your answer,
Mav
are you using the phone with the same carrier it was setup for?
Have you tried to add apn settings?
http://www.allo.ch/phpbb2/viewtopic.php?p=139433#139433
mav said:
I got a HTC HD7 unbranded since today.
Everything is fine except MMS. I cannot send or recieve MMS.
The one I recieve are stored to Swisscom and not the phone. The one I try to send are not sent with an error message like "impossible to send message"
3G is on, I have tried to install HTC Config Connexion and launch it, but withtout success.
Does anyone had the same issue with Swisscom or other carrier ?
Thanks for your answer,
Mav
Click to expand...
Click to collapse
Every carrier has a specific number for its mms to transmit, when in your mms settings there is a SMS center number, check and make sure it is correct for the carrier you are using.
I guess the first question to ask is, do you regular SMS work? or both giving you errors?
nrfitchett4 said:
are you using the phone with the same carrier it was setup for?
Have you tried to add apn settings?
http://www.allo.ch/phpbb2/viewtopic.php?p=139433#139433
Click to expand...
Click to collapse
I have seen this APN setting, but I don't know where to put all these settings, I have found one place about APN, but I can enter only 3 settings...so this will not work.
SMS are working fine and data connection is on.
I will continue searching.....but if you have other ideas, don't hesitate to contact me.
Had the same issue and called Swisscom.
Result: You don't need to configure anything on the phone, BUT Swisscom needs to activate the MMS service for your device. Don't ask why, but it worked, I just had to restart my HTC HD7

[Q] MMS not working at all.

Hi, I have an HTC One (AT&T) that I use with a straight talk SIM. I have a this problem where I can not send or receive MMS at all, it just says "generic network failure". I looked it up and some people said it works once you update to Sense 6, but because I am on Straight Talk, I haven't gotten the OTA update and I am not sure when I will. I have tried every APN setup I could find on the internet, none worked. I have data and SMS, just no MMS. Oh, it used to be rooted, but I undid that and relocked the bootloader, if that has anything to do with it. Anyone know a fix?

Problems sending/receiving texts since Android 12

I recently installed Noble ROM 2.2 and love it. However, from time to time I can't send or receive text messages.
Now, I can't pinpoint exactly when this happens. I usually notice it when an SMS (not MMS) sits there trying to send and I get an error:
"Currently unable to send your message. It will be sent when the service becomes available."
However, I have two (2) bars of cell service and can make/send calls just fine.
One of two things seems to "jog" the messages into sending/receiving:
1) rebooting the phone, or
2) making a phone call (I just noticed this for the first time today)
Any ideas?
I don't think it is the ROM. I am using Ting (T-mobile SIM card), which Ting just replaced in case that was the problem. Thanks.

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