[Q] MMS not working at all. - One (M7) Q&A, Help & Troubleshooting

Hi, I have an HTC One (AT&T) that I use with a straight talk SIM. I have a this problem where I can not send or receive MMS at all, it just says "generic network failure". I looked it up and some people said it works once you update to Sense 6, but because I am on Straight Talk, I haven't gotten the OTA update and I am not sure when I will. I have tried every APN setup I could find on the internet, none worked. I have data and SMS, just no MMS. Oh, it used to be rooted, but I undid that and relocked the bootloader, if that has anything to do with it. Anyone know a fix?

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[Q] MMS sending and receiving problems

I got a HTC HD7 unbranded since today.
Everything is fine except MMS. I cannot send or recieve MMS.
The one I recieve are stored to Swisscom and not the phone. The one I try to send are not sent with an error message like "impossible to send message"
3G is on, I have tried to install HTC Config Connexion and launch it, but withtout success.
Does anyone had the same issue with Swisscom or other carrier ?
Thanks for your answer,
Mav
are you using the phone with the same carrier it was setup for?
Have you tried to add apn settings?
http://www.allo.ch/phpbb2/viewtopic.php?p=139433#139433
mav said:
I got a HTC HD7 unbranded since today.
Everything is fine except MMS. I cannot send or recieve MMS.
The one I recieve are stored to Swisscom and not the phone. The one I try to send are not sent with an error message like "impossible to send message"
3G is on, I have tried to install HTC Config Connexion and launch it, but withtout success.
Does anyone had the same issue with Swisscom or other carrier ?
Thanks for your answer,
Mav
Click to expand...
Click to collapse
Every carrier has a specific number for its mms to transmit, when in your mms settings there is a SMS center number, check and make sure it is correct for the carrier you are using.
I guess the first question to ask is, do you regular SMS work? or both giving you errors?
nrfitchett4 said:
are you using the phone with the same carrier it was setup for?
Have you tried to add apn settings?
http://www.allo.ch/phpbb2/viewtopic.php?p=139433#139433
Click to expand...
Click to collapse
I have seen this APN setting, but I don't know where to put all these settings, I have found one place about APN, but I can enter only 3 settings...so this will not work.
SMS are working fine and data connection is on.
I will continue searching.....but if you have other ideas, don't hesitate to contact me.
Had the same issue and called Swisscom.
Result: You don't need to configure anything on the phone, BUT Swisscom needs to activate the MMS service for your device. Don't ask why, but it worked, I just had to restart my HTC HD7

MMS Problems

Hi,
I have a Samsung I9000 Galaxy S device running Gingerbread 2.3.3 (Kernel: 2.6.35.7-I9000XWJVH-CL184813) and I can't seem to send or receive any MMS.
I don't really know exactly when this problem started because I just recently had to use MMS and noticed it was broken. I'm sure at some point it was working correctly.
When I receive a MMS I get the notification and in the message there is a "Download" button. Touching the button it give me a notification that the download failed.
I've checked the apn settings over and over again.
I don't have any other issues with my phone.
Please let me know if you had encounter this problem and if you have any solutions.
late reply - saw this while trying to find a solution to my new problem.
could not send or receive mms on my i9000m without using telstra wap apn (not ideal as not on a data plan, only prepaid talk/text).
finally got a prepaid data plam\n so all was good til today when suddenly lost ability to mms again - send or receive. trying to play with apn options again but now also find that i can't delete all the existing apns and start from scratch. the 'default' telstra ones...mms and internet, obviously not working and i can't get rid of them...but can start a new one.
wonder if i can delete them via root explorer, but don't know where to find them in there. will keep looking and update if i resolve this issue.
bummer.....

No MMS after 4.4.2

Hello,
I have an AT&T HTC One running a Straight Talk (ATT LTE) SIM. When I first had the phone everything was running great. Great speeds, SMS, MMS, etc. Now, for some reason, I no longer get any MMS! I still get full speeds and regular messages, but not pictures or group messages (sending or receiving).
We set my wife's S3 Mini up the same way, and she is able to get everything (minus LTE for obvious reasons). The only difference is that I updated to 4.4.2.
I've tried every single ST APN I can find, and still am not able to send/receiving any MMS's. Has anyone else had this issue?
Thanks.
P.S. If this is in the wrong area, I apologize.
I am having the same issue. SMS works fine, no MMS. MMS just sits in Undelivered status.
Running rooted 4.4.2, S-OFF, Bulletproof Kernel.
unfortunately same for me. Already double checked APN settings and network types.
Tried many different APN from my carrier and still no MMS, mobile data is working good.
When I try to send/receive a MMS I can see the mobile data icon appear briefly but no data get transferred.
Already contacted my carrier. Tech support said my apn was properly set and that everything on their side was good (in my account).
I might try to downgrade my sw soon so I can see if its really 4.4.2 that is causing this. I'll report back.
Thanks for the replies! Glad it isn't just me. I've even tried using other Messenger apps, but still nothing.
Same here. HTC ONE at&t on Straight Talk service. No mms after update. This is so frustrating! I was on the phone with ST yesterday for a few hours and they are all clueless on how to fix it. The only advice I got was to downgrade back to 4.3
alray said:
unfortunately same for me. Already double checked APN settings and network types.
Tried many different APN from my carrier and still no MMS, mobile data is working good.
When I try to send/receive a MMS I can see the mobile data icon appear briefly but no data get transferred.
Already contacted my carrier. Tech support said my apn was properly set and that everything on their side was good (in my account).
I might try to downgrade my sw soon so I can see if its really 4.4.2 that is causing this. I'll report back.
Click to expand...
Click to collapse
Any word yet? I've made zero progress so far contacting both HTC and Straight Talk.
EMitch said:
Any word yet? I've made zero progress so far contacting both HTC and Straight Talk.
Click to expand...
Click to collapse
No, I'll probably downgrade and test this week when I'll have time. I'll keep you informed.
EMitch said:
Hello,
I have an AT&T HTC One running a Straight Talk (ATT LTE) SIM. When I first had the phone everything was running great. Great speeds, SMS, MMS, etc. Now, for some reason, I no longer get any MMS! I still get full speeds and regular messages, but not pictures or group messages (sending or receiving).
We set my wife's S3 Mini up the same way, and she is able to get everything (minus LTE for obvious reasons). The only difference is that I updated to 4.4.2.
I've tried every single ST APN I can find, and still am not able to send/receiving any MMS's. Has anyone else had this issue?
Thanks.
P.S. If this is in the wrong area, I apologize.
Click to expand...
Click to collapse
I've noticed this issue since T-Mobile updated mine to 4.4.2. However, I think I've figured out a workaround. I had checked APN, everything was fine. But, I use wi-fi most of the time. I couldn't receive any MMS, people would say they sent me stuff but I never got it, or I'd get a message that "can't be downloaded". So, when I was talking to a friend, I had him send me an MMS. I didn't get it. But, I turned off the Wi-Fi and suddenly the MMS appeared. We tested it over and over again. With wi-fi connected I can't receive MMS, as soon as wi-fi disconnects, the MMS are immediately downloaded. A big bug in the 4.4.2 I think.
Fuzi0719 said:
I've noticed this issue since T-Mobile updated mine to 4.4.2. However, I think I've figured out a workaround. I had checked APN, everything was fine. But, I use wi-fi most of the time. I couldn't receive any MMS, people would say they sent me stuff but I never got it, or I'd get a message that "can't be downloaded". So, when I was talking to a friend, I had him send me an MMS. I didn't get it. But, I turned off the Wi-Fi and suddenly the MMS appeared. We tested it over and over again. With wi-fi connected I can't receive MMS, as soon as wi-fi disconnects, the MMS are immediately downloaded. A big bug in the 4.4.2 I think.
Click to expand...
Click to collapse
No change for mine on or off WiFi. Interesting that it isn't just Straight Talk it seems.
dame here everything works fine but pictures smh wtf can someone please figure it out , lol
still no pictures everything else sending pics on the works fine email fb etc. And I can text but just can't send a pic texting smh makes no sense
Sent from my HTC One using Tapatalk
I'm on ATT - not straight talk. Running ViperOne 5.7, which is a Sense 4.4.2 ROM. Group MMS stopped working seemingly out of nowhere. Have tried Hangouts, Stock Messages, and EvolveSMS. Played with APN settings, tried the wi-fi on/off trick, no luck. The strange thing that I have noticed is that every time I restart the device, it goes ahead and sends/receives all the MMS before going back to not working.
ST had me go into me browse (?) and delete the cache, cookies, etc. They apparently tell everyone that. Does not work. This makes no freaking sense!
alray said:
unfortunately same for me. Already double checked APN settings and network types.
Tried many different APN from my carrier and still no MMS, mobile data is working good.
When I try to send/receive a MMS I can see the mobile data icon appear briefly but no data get transferred.
Already contacted my carrier. Tech support said my apn was properly set and that everything on their side was good (in my account).
I might try to downgrade my sw soon so I can see if its really 4.4.2 that is causing this. I'll report back.
Click to expand...
Click to collapse
EMitch said:
Thanks for the replies! Glad it isn't just me. I've even tried using other Messenger apps, but still nothing.
Click to expand...
Click to collapse
Their working fine on AT&T
this is definitely not just att or htc one only problem i am reading verizon sprint etc are all having people with mms picture sending messaging and some are having wifi issues and other things as well so i guess im lucky its just mms for me and only pictures everything else is solid on my end
i read u can do a root and unlock and custom rom and it will work fine on kit kat but im not brave enough to do that stuff or so many different varieties have me worried which is right lol
alray said:
No, I'll probably downgrade and test this week when I'll have time. I'll keep you informed.
Click to expand...
Click to collapse
please lmk if this works and how to do it , im a noob at this rooting and changing roms stuff, its frustrating me bad
thanks
Bump
Sent from my HTC One using Tapatalk
I would change ROMs, but I have a bad habit of doing something wrong and screwing up my phones.
EMitch said:
I would change ROMs, but I have a bad habit of doing something wrong and screwing up my phones.
Click to expand...
Click to collapse
Will do it as soon as I can and I'll report back, probably Friday.
alray said:
Will do it as soon as I can and I'll report back, probably Friday.
Click to expand...
Click to collapse
Sounds good. Looking forward to if it works.

Need help with MMS

Hello all,
I have been happily using my Moto X for many months now without any issues. I have a Verizon Dev Edition which is unlocked/rooted with TWRP installed. The only mods are a customer boot logo and animation. I have super SU installed and ADBlock. Otherwise its the stock current OTA rom.
Just yesterday I have developed a new problem. When I am connected to Wifi, I cannot send MMS messages (which is mostly pictures texts and group texts) out. I can however receive them in. When I disconnect from the Wifi (but leaving the Wifi enabled), I can then send MMS messages. I am using the stock Messaging app. I have also tried Hangouts, which has the same problem.
I have been on the internet reading through forums with people that has the same "type" of problems across different devices and networks. So far nothing I have read has fixed my issues. My APN looks to be set up correctly, but even if it wasn't, there is no ability to add/edit anything.
I just called and troubleshooted with Verizon. After numerous different things they finally sent a "network refresh" to the device. Not even this has worked. Their final solution is to do a factory reset on the device. Before I do this I was hoping someone here might know what I could try before I take the plunge.
Please help! Thanks!
Welp. I disabled Adblock Plus and it works again!
StiM_AddiCt said:
Hello all,
I have been happily using my Moto X for many months now without any issues. I have a Verizon Dev Edition which is unlocked/rooted with TWRP installed. The only mods are a customer boot logo and animation. I have super SU installed and ADBlock. Otherwise its the stock current OTA rom.
Just yesterday I have developed a new problem. When I am connected to Wifi, I cannot send MMS messages (which is mostly pictures texts and group texts) out. I can however receive them in. When I disconnect from the Wifi (but leaving the Wifi enabled), I can then send MMS messages. I am using the stock Messaging app. I have also tried Hangouts, which has the same problem.
I have been on the internet reading through forums with people that has the same "type" of problems across different devices and networks. So far nothing I have read has fixed my issues. My APN looks to be set up correctly, but even if it wasn't, there is no ability to add/edit anything.
I just called and troubleshooted with Verizon. After numerous different things they finally sent a "network refresh" to the device. Not even this has worked. Their final solution is to do a factory reset on the device. Before I do this I was hoping someone here might know what I could try before I take the plunge.
Please help! Thanks!
Click to expand...
Click to collapse
I and other people have been suffereing from the same problem, no one has found a fix. there are a few forums and someone suggested using RSD Lite to flash your phone and that wil fix it but I'm not messing with that.
I just refunded my phone. You can post about it on google plus, the motorola engineers are very responsive and way more helpful than customer service!

Cannot send SMS thorugh my Galaxy S6 phone.

Hello everyone,
I have a carrier unlocked G920T which I am using. The current carrier I'm using is [email protected], and I've been having a bit of an issue. For some reason, my phone will receive text messages, but not send any. I checked the APN (which was updated to [email protected]'s settings), phone had a factory reset and such. The only way I've been able to send text messages is through GOSMS, which I personally don't like, and would like to use other SMS apps without getting an error when sending a message.
Anyone has any idea why I'm getting this issue? The phone's running Android 6.0.1 and my mobile plan does not have MMS/Mobile Data.
Sorry if I placed this post in the wrong section of the forums and thank you in advanced.
Junito72 said:
Hello everyone,
I have a carrier unlocked G920T which I am using. The current carrier I'm using is [email protected], and I've been having a bit of an issue. For some reason, my phone will receive text messages, but not send any. I checked the APN (which was updated to [email protected]'s settings), phone had a factory reset and such. The only way I've been able to send text messages is through GOSMS, which I personally don't like, and would like to use other SMS apps without getting an error when sending a message.
Anyone has any idea why I'm getting this issue? The phone's running Android 6.0.1 and my mobile plan does not have MMS/Mobile Data.
Sorry if I placed this post in the wrong section of the forums and thank you in advanced.
Click to expand...
Click to collapse
Not an expert... but this happened to me like 2 weeks ago...
I had to call the T-mobile (in my case) and they fixed it... as it was a carrier problem, some codes thing...
It was my SIM card that was giving me issues. Went and got the SIM changed, seems to be working now.
But it seems it's the other way around now, not receiving, but able to send. I'm jynxed.
Junito72 said:
It was my SIM card that was giving me issues. Went and got the SIM changed, seems to be working now.
But it seems it's the other way around now, not receiving, but able to send. I'm jynxed.
Click to expand...
Click to collapse
Well, go with them again... they must help you with it... its not phone related

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