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Hello,
I have an AT&T HTC One running a Straight Talk (ATT LTE) SIM. When I first had the phone everything was running great. Great speeds, SMS, MMS, etc. Now, for some reason, I no longer get any MMS! I still get full speeds and regular messages, but not pictures or group messages (sending or receiving).
We set my wife's S3 Mini up the same way, and she is able to get everything (minus LTE for obvious reasons). The only difference is that I updated to 4.4.2.
I've tried every single ST APN I can find, and still am not able to send/receiving any MMS's. Has anyone else had this issue?
Thanks.
P.S. If this is in the wrong area, I apologize.
I am having the same issue. SMS works fine, no MMS. MMS just sits in Undelivered status.
Running rooted 4.4.2, S-OFF, Bulletproof Kernel.
unfortunately same for me. Already double checked APN settings and network types.
Tried many different APN from my carrier and still no MMS, mobile data is working good.
When I try to send/receive a MMS I can see the mobile data icon appear briefly but no data get transferred.
Already contacted my carrier. Tech support said my apn was properly set and that everything on their side was good (in my account).
I might try to downgrade my sw soon so I can see if its really 4.4.2 that is causing this. I'll report back.
Thanks for the replies! Glad it isn't just me. I've even tried using other Messenger apps, but still nothing.
Same here. HTC ONE at&t on Straight Talk service. No mms after update. This is so frustrating! I was on the phone with ST yesterday for a few hours and they are all clueless on how to fix it. The only advice I got was to downgrade back to 4.3
alray said:
unfortunately same for me. Already double checked APN settings and network types.
Tried many different APN from my carrier and still no MMS, mobile data is working good.
When I try to send/receive a MMS I can see the mobile data icon appear briefly but no data get transferred.
Already contacted my carrier. Tech support said my apn was properly set and that everything on their side was good (in my account).
I might try to downgrade my sw soon so I can see if its really 4.4.2 that is causing this. I'll report back.
Click to expand...
Click to collapse
Any word yet? I've made zero progress so far contacting both HTC and Straight Talk.
EMitch said:
Any word yet? I've made zero progress so far contacting both HTC and Straight Talk.
Click to expand...
Click to collapse
No, I'll probably downgrade and test this week when I'll have time. I'll keep you informed.
EMitch said:
Hello,
I have an AT&T HTC One running a Straight Talk (ATT LTE) SIM. When I first had the phone everything was running great. Great speeds, SMS, MMS, etc. Now, for some reason, I no longer get any MMS! I still get full speeds and regular messages, but not pictures or group messages (sending or receiving).
We set my wife's S3 Mini up the same way, and she is able to get everything (minus LTE for obvious reasons). The only difference is that I updated to 4.4.2.
I've tried every single ST APN I can find, and still am not able to send/receiving any MMS's. Has anyone else had this issue?
Thanks.
P.S. If this is in the wrong area, I apologize.
Click to expand...
Click to collapse
I've noticed this issue since T-Mobile updated mine to 4.4.2. However, I think I've figured out a workaround. I had checked APN, everything was fine. But, I use wi-fi most of the time. I couldn't receive any MMS, people would say they sent me stuff but I never got it, or I'd get a message that "can't be downloaded". So, when I was talking to a friend, I had him send me an MMS. I didn't get it. But, I turned off the Wi-Fi and suddenly the MMS appeared. We tested it over and over again. With wi-fi connected I can't receive MMS, as soon as wi-fi disconnects, the MMS are immediately downloaded. A big bug in the 4.4.2 I think.
Fuzi0719 said:
I've noticed this issue since T-Mobile updated mine to 4.4.2. However, I think I've figured out a workaround. I had checked APN, everything was fine. But, I use wi-fi most of the time. I couldn't receive any MMS, people would say they sent me stuff but I never got it, or I'd get a message that "can't be downloaded". So, when I was talking to a friend, I had him send me an MMS. I didn't get it. But, I turned off the Wi-Fi and suddenly the MMS appeared. We tested it over and over again. With wi-fi connected I can't receive MMS, as soon as wi-fi disconnects, the MMS are immediately downloaded. A big bug in the 4.4.2 I think.
Click to expand...
Click to collapse
No change for mine on or off WiFi. Interesting that it isn't just Straight Talk it seems.
dame here everything works fine but pictures smh wtf can someone please figure it out , lol
still no pictures everything else sending pics on the works fine email fb etc. And I can text but just can't send a pic texting smh makes no sense
Sent from my HTC One using Tapatalk
I'm on ATT - not straight talk. Running ViperOne 5.7, which is a Sense 4.4.2 ROM. Group MMS stopped working seemingly out of nowhere. Have tried Hangouts, Stock Messages, and EvolveSMS. Played with APN settings, tried the wi-fi on/off trick, no luck. The strange thing that I have noticed is that every time I restart the device, it goes ahead and sends/receives all the MMS before going back to not working.
ST had me go into me browse (?) and delete the cache, cookies, etc. They apparently tell everyone that. Does not work. This makes no freaking sense!
alray said:
unfortunately same for me. Already double checked APN settings and network types.
Tried many different APN from my carrier and still no MMS, mobile data is working good.
When I try to send/receive a MMS I can see the mobile data icon appear briefly but no data get transferred.
Already contacted my carrier. Tech support said my apn was properly set and that everything on their side was good (in my account).
I might try to downgrade my sw soon so I can see if its really 4.4.2 that is causing this. I'll report back.
Click to expand...
Click to collapse
EMitch said:
Thanks for the replies! Glad it isn't just me. I've even tried using other Messenger apps, but still nothing.
Click to expand...
Click to collapse
Their working fine on AT&T
this is definitely not just att or htc one only problem i am reading verizon sprint etc are all having people with mms picture sending messaging and some are having wifi issues and other things as well so i guess im lucky its just mms for me and only pictures everything else is solid on my end
i read u can do a root and unlock and custom rom and it will work fine on kit kat but im not brave enough to do that stuff or so many different varieties have me worried which is right lol
alray said:
No, I'll probably downgrade and test this week when I'll have time. I'll keep you informed.
Click to expand...
Click to collapse
please lmk if this works and how to do it , im a noob at this rooting and changing roms stuff, its frustrating me bad
thanks
Bump
Sent from my HTC One using Tapatalk
I would change ROMs, but I have a bad habit of doing something wrong and screwing up my phones.
EMitch said:
I would change ROMs, but I have a bad habit of doing something wrong and screwing up my phones.
Click to expand...
Click to collapse
Will do it as soon as I can and I'll report back, probably Friday.
alray said:
Will do it as soon as I can and I'll report back, probably Friday.
Click to expand...
Click to collapse
Sounds good. Looking forward to if it works.
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
off1c3r said:
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
Click to expand...
Click to collapse
I always just thought this was an issue on Sprints side and not the phone itself. I just started with Sprint myself when I picked up the Nexus, prior to this I had Verizon.
My girlfriend however has been with Sprint forever and no matter what ROM or phone she had, this issue would pop up from time to time.
Now that I'm with Sprint she's told me a few times that she's gotten duplicate messages from me. It seems to happen when we are in spotty service areas from what I can tell. I haven't even bothered calling Sprint like you have though... I just chalked it up as Sprint service is sketchy.
Mistertac said:
I always just thought this was an issue on Sprints side and not the phone itself. I just started with Sprint myself when I picked up the Nexus, prior to this I had Verizon.
My girlfriend however has been with Sprint forever and no matter what ROM or phone she had, this issue would pop up from time to time.
Now that I'm with Sprint she's told me a few times that she's gotten duplicate messages from me. It seems to happen when we are in spotty service areas from what I can tell. I haven't even bothered calling Sprint like you have though... I just chalked it up as Sprint service is sketchy.
Click to expand...
Click to collapse
The issue here is that it's not popping up from time to time...it's pretty consistent. I've been with Sprint for at least 7 years and have never ran into the issue until this phone. My prior phone was a Nexus 5...and I have a galaxy s3 here which I can't duplicate the issue on.
We all need to complain to Sprint so they either fix it on their side, or put pressure on Google to fix it on their own side.
---------- Post added at 06:07 AM ---------- Previous post was at 06:04 AM ----------
Let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Call and complain, perhaps we should also complain to google? Here is their Nexus 6 product forum: https://productforums.google.com/forum/#!categories/nexus/nexus-6
iil said:
The issue here is that it's not popping up from time to time...it's pretty consistent. I've been with Sprint for at least 7 years and have never ran into the issue until this phone. My prior phone was a Nexus 5...and I have a galaxy s3 here which I can't duplicate the issue on.
We all need to complain to Sprint so they either fix it on their side, or put pressure on Google to fix it on their own side.
---------- Post added at 06:07 AM ---------- Previous post was at 06:04 AM ----------
Let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Call and complain, perhaps we should also complain to google? Here is their Nexus 6 product forum: https://productforums.google.com/forum/#!categories/nexus/nexus-6
Click to expand...
Click to collapse
I'll try and contact them today if I have time. Its worth a shot right?!
Let me know how you make out and I'll do the same. Thanks for the links
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Evo_Shift said:
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Click to expand...
Click to collapse
What SMS application are you using? Did you install any 3rd part SMS applications?
off1c3r said:
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
Click to expand...
Click to collapse
Yep, this has been happening to me. My girlfriend started complaining she was getting my text 2x-3x for each message. She is on T-Mo, I'm on Sprint. Tested with a few coworkers on different providers and only 1 out 4 received it more than once and they are on Verizon. Rebooted, tried updating PRL and data profile. She hasn't complained about it doing it anymore but we will see. Super frustrating
unregistered825 said:
What SMS application are you using? Did you install any 3rd part SMS applications?
Click to expand...
Click to collapse
Just google messenger.
Evo_Shift said:
Just google messenger.
Click to expand...
Click to collapse
I've tried every combination you can think of:
1. Google Messenger as default with and without Hangouts installed.
2. Hangouts as default with and without Google Messenger installed.
3. SMS Messenger AOSP, ChompSMS, 8sms, Textra, Handcent, all with and without Google Messenger and or Hangouts installed.
I've tried forcing 1x, updating PRL and Profile and then going back to LTE. Same issue. Multiple Hard Resets and Data Network Resets. Only ONCE the Sprint support person did something on their end ("Changed a number") and out of nowhere the duplicates stopped. But it only lasted 1 day while using Google Messenger.
This happened to me with my G3 on Att, it just stopped one day and I still don't know what started it
Mistertac said:
I'll try and contact them today if I have time. Its worth a shot right?!
Let me know how you make out and I'll do the same. Thanks for the links
Click to expand...
Click to collapse
I posted on the Sprint Community page. I'm glad others are finding this issue too.
off1c3r said:
I posted on the Sprint Community page. I'm glad others are finding this issue too.
Click to expand...
Click to collapse
I just joined you over on the Community Page as well.. Guess we'll see how it plays out, although I must admit I don't have much faith this will get fixed lol
But, I'm willing to take it the distance in an effort to try!!
Evo_Shift said:
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Click to expand...
Click to collapse
I'm having the same exact issue
Mistertac said:
I just joined you over on the Community Page as well.. Guess we'll see how it plays out, although I must admit I don't have much faith this will get fixed lol
But, I'm willing to take it the distance in an effort to try!!
Click to expand...
Click to collapse
Lol. Yeah. Doesn't hurt. I'm on the phone with Sprint again and they said they are making a ticket with their engineers.
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
kmmxracer said:
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
Click to expand...
Click to collapse
Don't get me wrong.. the phone is absolutely amazing. I love it. I can't go back to my Moto X, which to me was one of the best Android phones ever made. Again, what people don't understand is this is a REAL issue. People are very quick to say that "bad service" caused it. We're all smart enough to know that if you have bad service, 1 or 2 duplicates can happen, on occasion. Not repeatedly in a full service area or on WiFi.
As an Update:
Everything Sprint tried has failed. However, my original debug information holds true:
1. If the phone is set to 3G mode only: The problem is SOLVED.
2. If the phone is on WiFi, AFTER being set to 3G mode only: The problem is SOLVED.
3. If the phone is set to LTE mode only: The problem REMAINS, unless you are in a no LTE service area and revert to 3G or less.
4. If the phone is on WiFi, AFTER being set to LTE mode only: The problem REMAINS.
kmmxracer said:
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
Click to expand...
Click to collapse
Please post to the Sprint forums of your issue here: https://community.sprint.com/baw/thread/179054
Somebody also started a thread in the Nexus forum: https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/JM44M3bofBc
Well both me and my girlfriend have reset the network settings from the dialer like suggested, so I guess today we'll see if that helps.
She's already complained of getting my messages 4x a piece this morning, so I'm thinking positive!
iil said:
Please post to the Sprint forums of your issue here: https://community.sprint.com/baw/thread/179054
Somebody also started a thread in the Nexus forum: https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/JM44M3bofBc
Click to expand...
Click to collapse
I just posted my issue.
So today I switched to Verizon from At&t. I had no issues prior to today with sending pictures or group text. Now I can do neither. :crying:
I've tried talking to Verizon and Google. Both have no solution. I've also tried doing a factory reset and I'm still having the same issue.
Anyone know how to get into the APN settings? I can only get to them via the hangouts app. But it doesn't give all the fields I'm used to seeing in typical APN settings.
Anyone run into this and have a solution?
Swap your Sim card
Slyhunter said:
So today I switched to Verizon from At&t. I had no issues prior to today with sending pictures or group text. Now I can do neither. :crying:
I've tried talking to Verizon and Google. Both have no solution. I've also tried doing a factory reset and I'm still having the same issue.
Anyone know how to get into the APN settings? I can only get to them via the hangouts app. But it doesn't give all the fields I'm used to seeing in typical APN settings.
Anyone run into this and have a solution?
Click to expand...
Click to collapse
When you say switched, do you mean you used AT&T on your N6 and switched to a Verizon sim? If so, you need to factory reset. You don't change APN settings on Verizon though, the sim card sets them.
akellar said:
When you say switched, do you mean you used AT&T on your N6 and switched to a Verizon sim? If so, you need to factory reset. You don't change APN settings on Verizon though, the sim card sets them.
Click to expand...
Click to collapse
I already tried a factory reset. And I'm still having the same issue. If I'm still having the same issue tomorrow, I'm going to swap the sim card.
I think there is or was a problem with MMS on VZ and using Hangouts or Google Voice. I read somewhere that this was being taken care of by VZ soon.
Yep -- I've been having issues with receiving SMS / MMS messages on Verizon too. Sending works fine (tested and confirmed) but I can't receive anything. It used to work but it hasn't for me since last Wednesday or so.. Maybe they're making changes before they launch the Nexus 6 themselves? Who knows. It caught me off guard though as I used SMS for my Google two factor auth. Had to switch to Google Authenticator because of this.
I use Hangouts and do not have any issues with VZW MMS sending or receiving. I live in Chicagoland.
Slyhunter said:
I already tried a factory reset. And I'm still having the same issue. If I'm still having the same issue tomorrow, I'm going to swap the sim card.
Click to expand...
Click to collapse
Just to confirm it's a Hangouts Verizon issue, I'm on the OG Samsung Galaxy Nexus and have been having this issue for roughly a month now. Not sure what prompted it, but it's been plaguing me for some time now.
still have an issue with this?
oneandroidnut said:
still have an issue with this?
Click to expand...
Click to collapse
Not OP, but I have. I had a single SMS message sneak through last night -- much to my surprise. I haven't been able to receive SMS / MMS for about two weeks now. Over that period of time, I have sent myself multiple "test" messages from other numbers as well as other people's phones. Only a single, unrelated text has come through. SMS / MMS works as expected with this SIM in my old Galaxy Nexus. Very odd.
N6 on VZW
I have an N6 o Verizon and I have not had issues with sending or receiving mms or sms and I got my phone almost a month ago. Only thing I don't like is when I'm on a call, if I get group messages or a picture message, I may have to tap to manually download after the call because the phone doesn't do voice and data at the same time.
ataris_kid said:
Not OP, but I have. I had a single SMS message sneak through last night -- much to my surprise. I haven't been able to receive SMS / MMS for about two weeks now. Over that period of time, I have sent myself multiple "test" messages from other numbers as well as other people's phones. Only a single, unrelated text has come through. SMS / MMS works as expected with this SIM in my old Galaxy Nexus. Very odd.
Click to expand...
Click to collapse
friend of mine on pure sent me sms and mms this morning and i sent both back from my note 4 and no problems on either end.
Hey guys, I am having a weird issue here. I have had the Nexus 6 for about 2 months now and everything has been working fine. I am using hangouts and have been able to send and receive MMS no problem, up until a few days ago. I now cannot send MMS, but I can receive them. I've pulled the SIM, restarted, tried using Messenger and Handcent. When using Handcent I would get an error about the APN settings. I set them to what Verizon has listed for MMS and it was still erroring out. I am not back on Hangouts and still can't send an MMS message. Any ideas? I guess the next step would be a factory reset...
PS - I am unlocked, rooted, and un-enecrypted running the latest stock OTA ROM.
Bump? Anyone? I am still unable to send MMS. I can receive them just fine though. I did a TWRP factory reset and still was unable to send. I might have to flash back to bone stock or wait until Friday when Verizon officially supports this thing.
I only have ever used Textra on my phone (Verizon, rooted, OTA, encrypted) no texting issues I am aware of.
Sent from my Nexus 6
DebianDog said:
I only have ever used Textra on my phone (Verizon, rooted, OTA, encrypted) no texting issues I am aware of.
Sent from my Nexus 6
Click to expand...
Click to collapse
Thanks for the help.
Tried Textra, no luck (it's beautiful and I will probably stick with it!)...I will start from square 1, hopefully a full reinstall will fix this.
I don't know if you saw it in the options but there is a switch to try to "fix" MMS within Textra . Something to try anyway...
Sent from my Nexus 6
I had a problem for the first time the other day.
It ended up being a host file MOAB (Mother Of all Ad Blockers) I added to Adaway ad blocker app.
Did some googling and it seems others have had the same problem.
Just throwing it out there.
I am hoping to get some input from others. I had the note 2 running CM prior to my Nexus 6. I say this because I don't know if CM ran MMS/group messaging different than stock, but here is the scenario:
When on CM, if I sent or received a group text, all the replies were in the same thread. Very convenient for obvious reasons. However, on my N6, if someone starts/sends me a group message all the replies end up in the same thread. If I start and send a group message, the first message shows one thread with everyone in it, but when people start to reply, each message comes individually and not a part of the group thread.
Is this normal? Is there a way to get all messages in one thread?
BackInA88 said:
I had a problem for the first time the other day.
It ended up being a host file MOAB (Mother Of all Ad Blockers) I added to Adaway ad blocker app.
Did some googling and it seems others have had the same problem.
Just throwing it out there.
Click to expand...
Click to collapse
DUDE!!! YOU JUST FIXED MY PROBLEM!!!
I disabled the MOAB host file in Ad Away and now I can send!! Did you figure out if there is a specific host file you need to white list to keep MOAB and send MMS?
THANK YOU THANK YOU THANK YOU!!
---------- Post added at 09:02 PM ---------- Previous post was at 08:50 PM ----------
quadracer06 said:
Did you figure out if there is a specific host file you need to white list to keep MOAB and send MMS?
Click to expand...
Click to collapse
OK!! I added
mms.vtext.com
to the whitelist in AdAway with the MOAB host file and it sends just fine! Thank you very much for your help!!!
EDIT: corrected the above list, I had an extra "X" in after the "V"
Wondering if anyone else has run into this issue. My girlfriend recently left Verizon (on iPhone 5) and took her number to T-Mobile. She decided to buy the LG G4 (I have the G3 on Verizon and she really liked it) but is having issues with receiving picture or group messages from other iPhones. I can message her fine, and I don't have any issues receiving these messages on my G3 (on Verizon). If we are on the same thread, sometimes she won't get the message until I or another android user responds to it.
When she left Verizon they told her that iPhone users would have to turn iMessage off & on in order for it to work, but that has led to mixed results. She will get a few group messages or picture messages from certain recipients but inevitably will end up missing another one (her texting app will show "New MMS Message" and a download button, but pressing that doesn't do anything). She's contacted T-Mobile but all they ever say is to reboot her phone, or clear the Messaging app data. Generally this fixes it temporarily, but unable to fix completely.
Since I'm unfamiliar with T-Mobile and the G4, I was wondering if anyone can share their experiences with this? Any help will be appreciated.
Thanks!
Kipland007 said:
Wondering if anyone else has run into this issue. My girlfriend recently left Verizon (on iPhone 5) and took her number to T-Mobile. She decided to buy the LG G4 (I have the G3 on Verizon and she really liked it) but is having issues with receiving picture or group messages from other iPhones. I can message her fine, and I don't have any issues receiving these messages on my G3 (on Verizon). If we are on the same thread, sometimes she won't get the message until I or another android user responds to it.
When she left Verizon they told her that iPhone users would have to turn iMessage off & on in order for it to work, but that has led to mixed results. She will get a few group messages or picture messages from certain recipients but inevitably will end up missing another one (her texting app will show "New MMS Message" and a download button, but pressing that doesn't do anything). She's contacted T-Mobile but all they ever say is to reboot her phone, or clear the Messaging app data. Generally this fixes it temporarily, but unable to fix completely.
Since I'm unfamiliar with T-Mobile and the G4, I was wondering if anyone can share their experiences with this? Any help will be appreciated.
Thanks!
Click to expand...
Click to collapse
If she's getting the MMS notification, then it's not related to iMessage. How long has it been since she switched? I believe some messages might get routed to the wrong carrier for a while.
I have been with T-Mobile for a long time and have not had MMS issues with any of the phones I have used. I have a G4 at the moment and MMS work fine with everyone (including iOS users). Group messaging can be tricky when dealing with iPhones though, I have missed some messages before, I get no notification, they're just lost. If the message is not being downloaded, I would make sure the APN settings are correct on her G4.
She can also try a different SMS app. I use Textra and it lets you manually configure an APN if the system one is having issues.
havanahjoe said:
If she's getting the MMS notification, then it's not related to iMessage. How long has it been since she switched? I believe some messages might get routed to the wrong carrier for a while.
I have been with T-Mobile for a long time and have not had MMS issues with any of the phones I have used. I have a G4 at the moment and MMS work fine with everyone (including iOS users). Group messaging can be tricky when dealing with iPhones though, I have missed some messages before, I get no notification, they're just lost. If the message is not being downloaded, I would make sure the APN settings are correct on her G4.
She can also try a different SMS app. I use Textra and it lets you manually configure an APN if the system one is having issues.
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Click to collapse
Thanks. I actually just recommended she try Textra and it seems to be holding up for now. As far as APN settings go, where is the most reliable place to find the correct ones? I see them posted all over the internet but am not sure what is new/legitimate. Would T-Mobile be able to provide them?
Kipland007 said:
Thanks. I actually just recommended she try Textra and it seems to be holding up for now. As far as APN settings go, where is the most reliable place to find the correct ones? I see them posted all over the internet but am not sure what is new/legitimate. Would T-Mobile be able to provide them?
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Click to collapse
Yes, T-Mobile should be able to provide them, but her phone should already have the right ones, especially if it's a T-Mobile branded device.
Mine is (on my T-Mobile branded G4)
T-Mobile LTE
APN fast.t-mobile.com
MMSC http://mms.msg.eng.t-mobile.com/mms/wapenc
APN type default, supl, mms
APN protocol IPV6
Kipland007 said:
Wondering if anyone else has run into this issue. My girlfriend recently left Verizon (on iPhone 5) and took her number to T-Mobile. She decided to buy the LG G4 (I have the G3 on Verizon and she really liked it) but is having issues with receiving picture or group messages from other iPhones. I can message her fine, and I don't have any issues receiving these messages on my G3 (on Verizon). If we are on the same thread, sometimes she won't get the message until I or another android user responds to it.
When she left Verizon they told her that iPhone users would have to turn iMessage off & on in order for it to work, but that has led to mixed results. She will get a few group messages or picture messages from certain recipients but inevitably will end up missing another one (her texting app will show "New MMS Message" and a download button, but pressing that doesn't do anything). She's contacted T-Mobile but all they ever say is to reboot her phone, or clear the Messaging app data. Generally this fixes it temporarily, but unable to fix completely.
Since I'm unfamiliar with T-Mobile and the G4, I was wondering if anyone can share their experiences with this? Any help will be appreciated.
Thanks!
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There are a lot of threads about this, the TMo G4 has issues downloading MMS for some reason. In group chats that are MMS it's even worse. I finally gave up on the G4 because it loses too many messages and can't download half the ones that it does get.
http://forum.xda-developers.com/tmobile-g4/help/mms-issues-t3150451
havanahjoe said:
Yes, T-Mobile should be able to provide them, but her phone should already have the right ones, especially if it's a T-Mobile branded device.
Mine is (on my T-Mobile branded G4)
T-Mobile LTE
APN fast.t-mobile.com
MMSC http://mms.msg.eng.t-mobile.com/mms/wapenc
APN type default, supl, mms
APN protocol IPV6
Click to expand...
Click to collapse
I have these exact APN settings and have a ton of MMS issues, not to mention all the lost texts I never get...
Anyone try changing APN to epc.tmobile.com? Just changed this myself, going to test it out
Figured it out
I mentioned in another thread... I used Textra and it has a special setting that fixes this issue.
texasaggie1 said:
I mentioned in another thread... I used Textra and it has a special setting that fixes this issue.
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Click to collapse
What setting did you use?
It's under MMS settings:
https://www.dropbox.com/s/6mcxub5pjb77ts3/Screenshot_2015-08-15-12-14-47.png?dl=0
texasaggie1 said:
It's under MMS settings:
https://www.dropbox.com/s/6mcxub5pjb77ts3/Screenshot_2015-08-15-12-14-47.png?dl=0
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Click to collapse
Ah yes! The Wi-Fi calling fix? That can solve some issues when using Textra if you use WiFi calling, but the stock app should take care of that.
I haven't had any issues with group MMS, so I wonder if those that are having them are on WiFi and with WiFi calling enabled when they have these issues.
I don't know if it helps with WiFi calling or not! But it fixed my MMS sending and receiving problem!
Ok everyone figured I'd come here to where the experts live. Haven't been here in awhile.
Recently my S8, wifes S8, and our sons S8+ all have the same issues.
The first issue is texts get stuck "sending". This happens with WiFi on or off, with wifi calling on or off, and I even tried changing off LTE to just 4G/3G/2G and even 2g in settings to see if that would help. I'm on the latest firmware from TMO ending in QEF, well we all are.
The other one is apps like FB and others aren't alerting but they will show the number of alerts even after they've been checked. I've reinstalled these apps and the problem persists, and then I can reboot my phone or wifes phone and all the alerts start working again for awhile and then die eventually.
The texting issue though persists and is random when it will hang and when it doesn't.
According to TMO rep at the store it's a bug in the firmware with bixpy that was pushed out, but I frankly don't buy it and figured I'd hit the guru's up here and see if you guys have any thoughts.
Thanks in advance guys and gals....
I too have had the random "texts get stuck sending" issue. I haven't had it in a while though (now that I've said that I'm sure I will).
I unfortunately don't have any suggestions.
I ended up using googles version of messages due to this. Only on stock text app do i have any problems anymore. I also noticed on the stock app that my phone would say "sending" when the other side would actually get it, but it was at random.
You don't have a cellspot repeater or router do you? Last time I had it, my device was hung and needed reboots. Just a thought.
Thanks for the feedback, yes I have a cell spot, but I also have the issue other areas of town too with no real specific place thatbit always happens.
I'm going to reverse back from the qef firmware and see if that resolves things. This has been so annoying, and it just started about two weeks ago.
Thanks again everyone.
I have had the same issue with sending texts too. I have been using the stock messenger app. I may just switch to textra.
Same issue here. A temporary fix, try turning on airplane mode and off. Works for me a times
Also happening to me on the XAA firmware (have unlocked NA variant) with the stock messaging and Google messages.
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
rabilancia said:
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
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Click to collapse
Just get a app disabler for Samsung from play store like BK Disabler.
If I were you, just download Android Messages. It's simple and fast.
However, I do not recommend disabling stock messaging, unless you don't like getting EAS (Amber/Weather/Presidential Alert)
Having the exact same issues and it's driving me crazy because I really like this phone. I don't get notifications for any of my apps but when I open them I can see the new messages. A reset seems to fix the problem but it only lasts about an hour before it starts doing the same thing. I've tried using different messaging apps but the same thing. And the fact that I don't get notifications for other apps it can't just be a text messaging issue right?
Happened to me for almost 2 months but haven't had an issue in about a week. Called t mobile, they created a ticket and said they'll be working on it. Few days after speaking to them, problem went away.
This has been happening intermitantly for me as well. It's been bad the past three days. I'm currently in coversations with T-mo's engineering team and they seem to be coming up with a bunch of dead ends. It's not a location based thing as it's been happening over a 20 mile radius in the past few days for me. Other people on T-mo network that I'm freinds with or I work with aren't having any problems. I'm wondering if just a fresh SIM card could solve it?
I have data connection although it seems a little sluggish compared to when I originally got the phone. Similar to OP I've tried all the "G's" modes, with wifi calling on, with it off, with cellular network preffered with wifi calling on and off. With Textra, with stock messaging app. I've factory reset to no avail. I've pulled and re-inserted the SIM card to no avail. This is incredibly frustrating for a flagship phone on a network where I've had no previous issues.
UPDATE: T-Mobile sent me a new SIM card and that seems to have cleared up the issues. Not sure if it just hapened to coincide with T-Mo tower fixes or anything else like that in my area but I'm back to normal operation. Anybody else experiencing this I recommend you push customer service to send you a new sim.
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
balthuszar said:
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
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Click to collapse
i had same problem one of you is not using stock message app, if you check it ull find pictures all there i think its new messages plus thing