No MMS after 4.4.2 - One (M7) Q&A, Help & Troubleshooting

Hello,
I have an AT&T HTC One running a Straight Talk (ATT LTE) SIM. When I first had the phone everything was running great. Great speeds, SMS, MMS, etc. Now, for some reason, I no longer get any MMS! I still get full speeds and regular messages, but not pictures or group messages (sending or receiving).
We set my wife's S3 Mini up the same way, and she is able to get everything (minus LTE for obvious reasons). The only difference is that I updated to 4.4.2.
I've tried every single ST APN I can find, and still am not able to send/receiving any MMS's. Has anyone else had this issue?
Thanks.
P.S. If this is in the wrong area, I apologize.

I am having the same issue. SMS works fine, no MMS. MMS just sits in Undelivered status.
Running rooted 4.4.2, S-OFF, Bulletproof Kernel.

unfortunately same for me. Already double checked APN settings and network types.
Tried many different APN from my carrier and still no MMS, mobile data is working good.
When I try to send/receive a MMS I can see the mobile data icon appear briefly but no data get transferred.
Already contacted my carrier. Tech support said my apn was properly set and that everything on their side was good (in my account).
I might try to downgrade my sw soon so I can see if its really 4.4.2 that is causing this. I'll report back.

Thanks for the replies! Glad it isn't just me. I've even tried using other Messenger apps, but still nothing.

Same here. HTC ONE at&t on Straight Talk service. No mms after update. This is so frustrating! I was on the phone with ST yesterday for a few hours and they are all clueless on how to fix it. The only advice I got was to downgrade back to 4.3

alray said:
unfortunately same for me. Already double checked APN settings and network types.
Tried many different APN from my carrier and still no MMS, mobile data is working good.
When I try to send/receive a MMS I can see the mobile data icon appear briefly but no data get transferred.
Already contacted my carrier. Tech support said my apn was properly set and that everything on their side was good (in my account).
I might try to downgrade my sw soon so I can see if its really 4.4.2 that is causing this. I'll report back.
Click to expand...
Click to collapse
Any word yet? I've made zero progress so far contacting both HTC and Straight Talk.

EMitch said:
Any word yet? I've made zero progress so far contacting both HTC and Straight Talk.
Click to expand...
Click to collapse
No, I'll probably downgrade and test this week when I'll have time. I'll keep you informed.

EMitch said:
Hello,
I have an AT&T HTC One running a Straight Talk (ATT LTE) SIM. When I first had the phone everything was running great. Great speeds, SMS, MMS, etc. Now, for some reason, I no longer get any MMS! I still get full speeds and regular messages, but not pictures or group messages (sending or receiving).
We set my wife's S3 Mini up the same way, and she is able to get everything (minus LTE for obvious reasons). The only difference is that I updated to 4.4.2.
I've tried every single ST APN I can find, and still am not able to send/receiving any MMS's. Has anyone else had this issue?
Thanks.
P.S. If this is in the wrong area, I apologize.
Click to expand...
Click to collapse
I've noticed this issue since T-Mobile updated mine to 4.4.2. However, I think I've figured out a workaround. I had checked APN, everything was fine. But, I use wi-fi most of the time. I couldn't receive any MMS, people would say they sent me stuff but I never got it, or I'd get a message that "can't be downloaded". So, when I was talking to a friend, I had him send me an MMS. I didn't get it. But, I turned off the Wi-Fi and suddenly the MMS appeared. We tested it over and over again. With wi-fi connected I can't receive MMS, as soon as wi-fi disconnects, the MMS are immediately downloaded. A big bug in the 4.4.2 I think.

Fuzi0719 said:
I've noticed this issue since T-Mobile updated mine to 4.4.2. However, I think I've figured out a workaround. I had checked APN, everything was fine. But, I use wi-fi most of the time. I couldn't receive any MMS, people would say they sent me stuff but I never got it, or I'd get a message that "can't be downloaded". So, when I was talking to a friend, I had him send me an MMS. I didn't get it. But, I turned off the Wi-Fi and suddenly the MMS appeared. We tested it over and over again. With wi-fi connected I can't receive MMS, as soon as wi-fi disconnects, the MMS are immediately downloaded. A big bug in the 4.4.2 I think.
Click to expand...
Click to collapse
No change for mine on or off WiFi. Interesting that it isn't just Straight Talk it seems.

dame here everything works fine but pictures smh wtf can someone please figure it out , lol

still no pictures everything else sending pics on the works fine email fb etc. And I can text but just can't send a pic texting smh makes no sense
Sent from my HTC One using Tapatalk

I'm on ATT - not straight talk. Running ViperOne 5.7, which is a Sense 4.4.2 ROM. Group MMS stopped working seemingly out of nowhere. Have tried Hangouts, Stock Messages, and EvolveSMS. Played with APN settings, tried the wi-fi on/off trick, no luck. The strange thing that I have noticed is that every time I restart the device, it goes ahead and sends/receives all the MMS before going back to not working.

ST had me go into me browse (?) and delete the cache, cookies, etc. They apparently tell everyone that. Does not work. This makes no freaking sense!

alray said:
unfortunately same for me. Already double checked APN settings and network types.
Tried many different APN from my carrier and still no MMS, mobile data is working good.
When I try to send/receive a MMS I can see the mobile data icon appear briefly but no data get transferred.
Already contacted my carrier. Tech support said my apn was properly set and that everything on their side was good (in my account).
I might try to downgrade my sw soon so I can see if its really 4.4.2 that is causing this. I'll report back.
Click to expand...
Click to collapse
EMitch said:
Thanks for the replies! Glad it isn't just me. I've even tried using other Messenger apps, but still nothing.
Click to expand...
Click to collapse
Their working fine on AT&T

this is definitely not just att or htc one only problem i am reading verizon sprint etc are all having people with mms picture sending messaging and some are having wifi issues and other things as well so i guess im lucky its just mms for me and only pictures everything else is solid on my end
i read u can do a root and unlock and custom rom and it will work fine on kit kat but im not brave enough to do that stuff or so many different varieties have me worried which is right lol

alray said:
No, I'll probably downgrade and test this week when I'll have time. I'll keep you informed.
Click to expand...
Click to collapse
please lmk if this works and how to do it , im a noob at this rooting and changing roms stuff, its frustrating me bad
thanks

Bump
Sent from my HTC One using Tapatalk

I would change ROMs, but I have a bad habit of doing something wrong and screwing up my phones.

EMitch said:
I would change ROMs, but I have a bad habit of doing something wrong and screwing up my phones.
Click to expand...
Click to collapse
Will do it as soon as I can and I'll report back, probably Friday.

alray said:
Will do it as soon as I can and I'll report back, probably Friday.
Click to expand...
Click to collapse
Sounds good. Looking forward to if it works.

Related

HTC one will not send/receive MMS on any rom after last night

Hi Guys, new user long time lurker here.
Getting to the point, my HTC One was doing amazing until I woke up this morning. It is currently running ARHD 3.2, the stock google rom and I've been loving it. I was getting mms last night, woke up in the morning and I couldn't send or receive them. I have tried everything. I wiped it, flashed it again, wiped it, then (the weirder part) restored a backup of ARHD which was the tweaked Sense rom, I believe it was 12, and I still had the same problem. i've removed APN, added them, changed them, and still nothing. Any ideas? I've also changed my messaging apps, moved to Textra, and still nothing. Logically it seems as though something has been removed or edited in my phone that causes the block, but even a restore which was from 32 days ago still cannot send mms. I'm stumped. Also I have made sure my data was on and all that stuff.
Thanks guys, I appreciate anything you can help me with.
Someone posted what sounds like the exact same thing in the Android forums but this site won't let me paste the link. Carrier is AT&T and they were stumped.
Sent from my HTC One using Tapatalk 4
Call your service provider and ask them about it. Or test another phone that's on the same tower, if capable.
Sent from my HTC One using XDA Premium 4 mobile app
bbinder said:
Someone posted what sounds like the exact same thing in the Android forums but this site won't let me paste the link. Carrier is AT&T and they were stumped.
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
I guess ill try my parents phone. If nothing changes I'll call the provider tomorrow.
EDIT: it seems to be a tower issue since my mothers phone can't send MMS either. It's strange because it had the same problem at work, but that was only ten miles away. But in a city area. Quite frustrating.
This is the thread. Sounds similar no?
Sent from my HTC One using Tapatalk 4
bbinder said:
This is the thread. Sounds similar no?
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
Sounds similar. I have absolutely no other issues it's just mms. internet is fine, everything is a ok.
Exact same problem with my unlocked htc one since last night. Was in multiple group chats and all of a sudden I couldn't send or receive any mms messages to or from the groups. Problem is persisting this morning. I'm in the NYC area and wondering if there are network issues. Where are you located?
NextNexus said:
Exact same problem with my unlocked htc one since last night. Was in multiple group chats and all of a sudden I couldn't send or receive any mms messages to or from the groups. Problem is persisting this morning. I'm in the NYC area and wondering if there are network issues. Where are you located?
Click to expand...
Click to collapse
Lower bergen county, near Newark Nj. seems to be trend happening here!
I've been on the phone with support for awhile now, nothing has changed on my phone, they said they reset my network when I turned it off like twice, now I can receive them but not send them.
Late update, but this happened to both my phone (Trickdroid 9) and my girl's (stock, unrooted) that night. Working now, but it was annoying as all hell.
New issue. I can now send and receive pictures! awesome! Bad news: while I am connected to wifi, I do not have anything other than minimum service, so I can only text and call! I understand that the wifi is being used, but I can't send or receive mms for example if i'm on a wifi network. is it as simple as fixing an APN? or changing it? Anything possible? Searching only gets me people who want to turn of LTE with wifi so I'm stumped!

MMS not functioning while on Wifi

I have a weird issue that when my nexus 6 is connected to wifi, it can't send or receive mms messages. In the Google messaging app, it shows mms as failing to download. The second I turn off wifi though, everything goes through, both sending and receiving. My nexus 5 on lollipop had the same issue. Has anyone else on 5.0 experienced this? I couldn't find anything on the AOSP bug list. I am unencrypted, rooted and have TWRP.
RoninRyan said:
I have a weird issue that when my nexus 6 is connected to wifi, it can't send or receive mms messages. In the Google messaging app, it shows mms as failing to download. The second I turn off wifi though, everything goes through, both sending and receiving. My nexus 5 on lollipop had the same issue. Has anyone else on 5.0 experienced this? I couldn't find anything on the AOSP bug list. I am unencrypted, rooted and have TWRP.
Click to expand...
Click to collapse
That's been my experience with every device I've ever owned on both Sprint and T-mobile. Nothing out of the ordinary there
That's unfortunate. What's weird is that my nexus 5 with kitkat had it working just fine. I guess I'll just hop the wifi calling fixes it whenever that comes out.
My Nexus 6 doesn't like to send texts while on wifi. It takes a very long time for them to send but if I flip wifi off they send immediately. I haven't tried MMS but I suspect it would be a similar experience. I just leave wifi off at home now. I get LTE anyway and have unlimited data.
I had this problem at first, but seems to work fine now. Only thing different I did was change APN protocol to IPV4/IPV6 instead of IPV6. I read somewhere switching it to IPV4 solves MMS problems, but so far the combo has worked for me. Not sure if that was the issue though, worth a shot.
Now if I could fix my general signal issue, that'd be great =/
I hope this helps. It worked for me when I had the note 4 but now I'm getting a Nexus, don't have one to test this on yet but you guys can.
In short you can try setting up an APN with the MMS port as 80 because right now its probably blank.
http://forum.xda-developers.com/showthread.php?p=56544281
I'm having the same issue on Cricket with my Nexus 6. Rooted, stock 6.0. With my wifi turned ON, I can not send or receive any grouped messages. I cannot send or receive any MMS messages.
I use the stock messaging app.
There doesn't seem to be a solution. I've quadruple checked the APN. Made sure the MMS Port is set to 80, nothing has worked. I feel other solutions like Using a Different Messaging App, or remove every App are bandaids for symptoms. Not solutions for the problem.
Leejin said:
I'm having the same issue on Cricket with my Nexus 6. Rooted, stock 6.0. With my wifi turned ON, I can not send or receive any grouped messages. I cannot send or receive any MMS messages.
I use the stock messaging app.
There doesn't seem to be a solution. I've quadruple checked the APN. Made sure the MMS Port is set to 80, nothing has worked. I feel other solutions like Using a Different Messaging App, or remove every App are bandaids for symptoms. Not solutions for the problem.
Click to expand...
Click to collapse
The issu could be due to the app not switching over to data properly when needed. This could also be a radio issue among other things. Without a logcat to tell where and why it is failing everyone is just shooting in the dark.
zelendel said:
The issu could be due to the app not switching over to data properly when needed. This could also be a radio issue among other things. Without a logcat to tell where and why it is failing everyone is just shooting in the dark.
Click to expand...
Click to collapse
Okay.. What is a logcat and how do I make one?
Leejin said:
Okay.. What is a logcat and how do I make one?
Click to expand...
Click to collapse
A logcat is trouble shooting 101. Just search for how to do one and you will get a few tut. It does need root sometimes so keep that in mind.
I had major mms issues on T-Mobile. I did some searching and changed the apn. I also now use hangouts for SMS/mms, and all is well again. I could not send mms at all before with WiFi on. Make sure your apn is correct for your carrier. Mmsc was blank right out of the box on T-Mobile.
Sent from my Nexus 6 using XDA Free mobile app
zelendel said:
The issu could be due to the app not switching over to data properly when needed. This could also be a radio issue among other things. Without a logcat to tell where and why it is failing everyone is just shooting in the dark.
Click to expand...
Click to collapse
I am on T mobile and it had worked fine until 6.0.
I was on cricket and had this issue; drove me insane. I finally ported my number to Google Voice and started a new line with cricket. With GV handling all the SMS/MMS through Hangouts, I haven't had any issues, whether it be on wifi or not. Might be worth considering.

[Q] Duplicate SMS - Sprint Nexus 6

Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
off1c3r said:
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
Click to expand...
Click to collapse
I always just thought this was an issue on Sprints side and not the phone itself. I just started with Sprint myself when I picked up the Nexus, prior to this I had Verizon.
My girlfriend however has been with Sprint forever and no matter what ROM or phone she had, this issue would pop up from time to time.
Now that I'm with Sprint she's told me a few times that she's gotten duplicate messages from me. It seems to happen when we are in spotty service areas from what I can tell. I haven't even bothered calling Sprint like you have though... I just chalked it up as Sprint service is sketchy.
Mistertac said:
I always just thought this was an issue on Sprints side and not the phone itself. I just started with Sprint myself when I picked up the Nexus, prior to this I had Verizon.
My girlfriend however has been with Sprint forever and no matter what ROM or phone she had, this issue would pop up from time to time.
Now that I'm with Sprint she's told me a few times that she's gotten duplicate messages from me. It seems to happen when we are in spotty service areas from what I can tell. I haven't even bothered calling Sprint like you have though... I just chalked it up as Sprint service is sketchy.
Click to expand...
Click to collapse
The issue here is that it's not popping up from time to time...it's pretty consistent. I've been with Sprint for at least 7 years and have never ran into the issue until this phone. My prior phone was a Nexus 5...and I have a galaxy s3 here which I can't duplicate the issue on.
We all need to complain to Sprint so they either fix it on their side, or put pressure on Google to fix it on their own side.
---------- Post added at 06:07 AM ---------- Previous post was at 06:04 AM ----------
Let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Call and complain, perhaps we should also complain to google? Here is their Nexus 6 product forum: https://productforums.google.com/forum/#!categories/nexus/nexus-6
iil said:
The issue here is that it's not popping up from time to time...it's pretty consistent. I've been with Sprint for at least 7 years and have never ran into the issue until this phone. My prior phone was a Nexus 5...and I have a galaxy s3 here which I can't duplicate the issue on.
We all need to complain to Sprint so they either fix it on their side, or put pressure on Google to fix it on their own side.
---------- Post added at 06:07 AM ---------- Previous post was at 06:04 AM ----------
Let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Call and complain, perhaps we should also complain to google? Here is their Nexus 6 product forum: https://productforums.google.com/forum/#!categories/nexus/nexus-6
Click to expand...
Click to collapse
I'll try and contact them today if I have time. Its worth a shot right?!
Let me know how you make out and I'll do the same. Thanks for the links
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Evo_Shift said:
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Click to expand...
Click to collapse
What SMS application are you using? Did you install any 3rd part SMS applications?
off1c3r said:
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
Click to expand...
Click to collapse
Yep, this has been happening to me. My girlfriend started complaining she was getting my text 2x-3x for each message. She is on T-Mo, I'm on Sprint. Tested with a few coworkers on different providers and only 1 out 4 received it more than once and they are on Verizon. Rebooted, tried updating PRL and data profile. She hasn't complained about it doing it anymore but we will see. Super frustrating
unregistered825 said:
What SMS application are you using? Did you install any 3rd part SMS applications?
Click to expand...
Click to collapse
Just google messenger.
Evo_Shift said:
Just google messenger.
Click to expand...
Click to collapse
I've tried every combination you can think of:
1. Google Messenger as default with and without Hangouts installed.
2. Hangouts as default with and without Google Messenger installed.
3. SMS Messenger AOSP, ChompSMS, 8sms, Textra, Handcent, all with and without Google Messenger and or Hangouts installed.
I've tried forcing 1x, updating PRL and Profile and then going back to LTE. Same issue. Multiple Hard Resets and Data Network Resets. Only ONCE the Sprint support person did something on their end ("Changed a number") and out of nowhere the duplicates stopped. But it only lasted 1 day while using Google Messenger.
This happened to me with my G3 on Att, it just stopped one day and I still don't know what started it
Mistertac said:
I'll try and contact them today if I have time. Its worth a shot right?!
Let me know how you make out and I'll do the same. Thanks for the links
Click to expand...
Click to collapse
I posted on the Sprint Community page. I'm glad others are finding this issue too.
off1c3r said:
I posted on the Sprint Community page. I'm glad others are finding this issue too.
Click to expand...
Click to collapse
I just joined you over on the Community Page as well.. Guess we'll see how it plays out, although I must admit I don't have much faith this will get fixed lol
But, I'm willing to take it the distance in an effort to try!!
Evo_Shift said:
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Click to expand...
Click to collapse
I'm having the same exact issue
Mistertac said:
I just joined you over on the Community Page as well.. Guess we'll see how it plays out, although I must admit I don't have much faith this will get fixed lol
But, I'm willing to take it the distance in an effort to try!!
Click to expand...
Click to collapse
Lol. Yeah. Doesn't hurt. I'm on the phone with Sprint again and they said they are making a ticket with their engineers.
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
kmmxracer said:
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
Click to expand...
Click to collapse
Don't get me wrong.. the phone is absolutely amazing. I love it. I can't go back to my Moto X, which to me was one of the best Android phones ever made. Again, what people don't understand is this is a REAL issue. People are very quick to say that "bad service" caused it. We're all smart enough to know that if you have bad service, 1 or 2 duplicates can happen, on occasion. Not repeatedly in a full service area or on WiFi.
As an Update:
Everything Sprint tried has failed. However, my original debug information holds true:
1. If the phone is set to 3G mode only: The problem is SOLVED.
2. If the phone is on WiFi, AFTER being set to 3G mode only: The problem is SOLVED.
3. If the phone is set to LTE mode only: The problem REMAINS, unless you are in a no LTE service area and revert to 3G or less.
4. If the phone is on WiFi, AFTER being set to LTE mode only: The problem REMAINS.
kmmxracer said:
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
Click to expand...
Click to collapse
Please post to the Sprint forums of your issue here: https://community.sprint.com/baw/thread/179054
Somebody also started a thread in the Nexus forum: https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/JM44M3bofBc
Well both me and my girlfriend have reset the network settings from the dialer like suggested, so I guess today we'll see if that helps.
She's already complained of getting my messages 4x a piece this morning, so I'm thinking positive!
iil said:
Please post to the Sprint forums of your issue here: https://community.sprint.com/baw/thread/179054
Somebody also started a thread in the Nexus forum: https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/JM44M3bofBc
Click to expand...
Click to collapse
I just posted my issue.

MMS issues Nexus 6 on Verizon

So today I switched to Verizon from At&t. I had no issues prior to today with sending pictures or group text. Now I can do neither. :crying:
I've tried talking to Verizon and Google. Both have no solution. I've also tried doing a factory reset and I'm still having the same issue.
Anyone know how to get into the APN settings? I can only get to them via the hangouts app. But it doesn't give all the fields I'm used to seeing in typical APN settings.
Anyone run into this and have a solution?
Swap your Sim card
Slyhunter said:
So today I switched to Verizon from At&t. I had no issues prior to today with sending pictures or group text. Now I can do neither. :crying:
I've tried talking to Verizon and Google. Both have no solution. I've also tried doing a factory reset and I'm still having the same issue.
Anyone know how to get into the APN settings? I can only get to them via the hangouts app. But it doesn't give all the fields I'm used to seeing in typical APN settings.
Anyone run into this and have a solution?
Click to expand...
Click to collapse
When you say switched, do you mean you used AT&T on your N6 and switched to a Verizon sim? If so, you need to factory reset. You don't change APN settings on Verizon though, the sim card sets them.
akellar said:
When you say switched, do you mean you used AT&T on your N6 and switched to a Verizon sim? If so, you need to factory reset. You don't change APN settings on Verizon though, the sim card sets them.
Click to expand...
Click to collapse
I already tried a factory reset. And I'm still having the same issue. If I'm still having the same issue tomorrow, I'm going to swap the sim card.
I think there is or was a problem with MMS on VZ and using Hangouts or Google Voice. I read somewhere that this was being taken care of by VZ soon.
Yep -- I've been having issues with receiving SMS / MMS messages on Verizon too. Sending works fine (tested and confirmed) but I can't receive anything. It used to work but it hasn't for me since last Wednesday or so.. Maybe they're making changes before they launch the Nexus 6 themselves? Who knows. It caught me off guard though as I used SMS for my Google two factor auth. Had to switch to Google Authenticator because of this.
I use Hangouts and do not have any issues with VZW MMS sending or receiving. I live in Chicagoland.
Slyhunter said:
I already tried a factory reset. And I'm still having the same issue. If I'm still having the same issue tomorrow, I'm going to swap the sim card.
Click to expand...
Click to collapse
Just to confirm it's a Hangouts Verizon issue, I'm on the OG Samsung Galaxy Nexus and have been having this issue for roughly a month now. Not sure what prompted it, but it's been plaguing me for some time now.
still have an issue with this?
oneandroidnut said:
still have an issue with this?
Click to expand...
Click to collapse
Not OP, but I have. I had a single SMS message sneak through last night -- much to my surprise. I haven't been able to receive SMS / MMS for about two weeks now. Over that period of time, I have sent myself multiple "test" messages from other numbers as well as other people's phones. Only a single, unrelated text has come through. SMS / MMS works as expected with this SIM in my old Galaxy Nexus. Very odd.
N6 on VZW
I have an N6 o Verizon and I have not had issues with sending or receiving mms or sms and I got my phone almost a month ago. Only thing I don't like is when I'm on a call, if I get group messages or a picture message, I may have to tap to manually download after the call because the phone doesn't do voice and data at the same time.
ataris_kid said:
Not OP, but I have. I had a single SMS message sneak through last night -- much to my surprise. I haven't been able to receive SMS / MMS for about two weeks now. Over that period of time, I have sent myself multiple "test" messages from other numbers as well as other people's phones. Only a single, unrelated text has come through. SMS / MMS works as expected with this SIM in my old Galaxy Nexus. Very odd.
Click to expand...
Click to collapse
friend of mine on pure sent me sms and mms this morning and i sent both back from my note 4 and no problems on either end.
Hey guys, I am having a weird issue here. I have had the Nexus 6 for about 2 months now and everything has been working fine. I am using hangouts and have been able to send and receive MMS no problem, up until a few days ago. I now cannot send MMS, but I can receive them. I've pulled the SIM, restarted, tried using Messenger and Handcent. When using Handcent I would get an error about the APN settings. I set them to what Verizon has listed for MMS and it was still erroring out. I am not back on Hangouts and still can't send an MMS message. Any ideas? I guess the next step would be a factory reset...
PS - I am unlocked, rooted, and un-enecrypted running the latest stock OTA ROM.
Bump? Anyone? I am still unable to send MMS. I can receive them just fine though. I did a TWRP factory reset and still was unable to send. I might have to flash back to bone stock or wait until Friday when Verizon officially supports this thing.
I only have ever used Textra on my phone (Verizon, rooted, OTA, encrypted) no texting issues I am aware of.
Sent from my Nexus 6
DebianDog said:
I only have ever used Textra on my phone (Verizon, rooted, OTA, encrypted) no texting issues I am aware of.
Sent from my Nexus 6
Click to expand...
Click to collapse
Thanks for the help.
Tried Textra, no luck (it's beautiful and I will probably stick with it!)...I will start from square 1, hopefully a full reinstall will fix this.
I don't know if you saw it in the options but there is a switch to try to "fix" MMS within Textra . Something to try anyway...
Sent from my Nexus 6
I had a problem for the first time the other day.
It ended up being a host file MOAB (Mother Of all Ad Blockers) I added to Adaway ad blocker app.
Did some googling and it seems others have had the same problem.
Just throwing it out there.
I am hoping to get some input from others. I had the note 2 running CM prior to my Nexus 6. I say this because I don't know if CM ran MMS/group messaging different than stock, but here is the scenario:
When on CM, if I sent or received a group text, all the replies were in the same thread. Very convenient for obvious reasons. However, on my N6, if someone starts/sends me a group message all the replies end up in the same thread. If I start and send a group message, the first message shows one thread with everyone in it, but when people start to reply, each message comes individually and not a part of the group thread.
Is this normal? Is there a way to get all messages in one thread?
BackInA88 said:
I had a problem for the first time the other day.
It ended up being a host file MOAB (Mother Of all Ad Blockers) I added to Adaway ad blocker app.
Did some googling and it seems others have had the same problem.
Just throwing it out there.
Click to expand...
Click to collapse
DUDE!!! YOU JUST FIXED MY PROBLEM!!!
I disabled the MOAB host file in Ad Away and now I can send!! Did you figure out if there is a specific host file you need to white list to keep MOAB and send MMS?
THANK YOU THANK YOU THANK YOU!!
---------- Post added at 09:02 PM ---------- Previous post was at 08:50 PM ----------
quadracer06 said:
Did you figure out if there is a specific host file you need to white list to keep MOAB and send MMS?
Click to expand...
Click to collapse
OK!! I added
mms.vtext.com
to the whitelist in AdAway with the MOAB host file and it sends just fine! Thank you very much for your help!!!
EDIT: corrected the above list, I had an extra "X" in after the "V"

MMS not working - "Message not downloaded"

I'm very surprised nobody else has posted about this...I cannot get MMS to work with either my AT&T or my Verizon SIM card. I've checked APN settings for both, and both look perfect.
It shows that I've received a message, and I have an option to click download, but it never downloads and after a few hours I get a notification saying "Message not downloaded."
Does anybody have any insight?
That is literally the only quirk I have with this phone. Beyond that, it's by far the best device I've ever owned.
jeromekobriger said:
I'm very surprised nobody else has posted about this...I cannot get MMS to work with either my AT&T or my Verizon SIM card. I've checked APN settings for both, and both look perfect.
It shows that I've received a message, and I have an option to click download, but it never downloads and after a few hours I get a notification saying "Message not downloaded."
Does anybody have any insight?
That is literally the only quirk I have with this phone. Beyond that, it's by far the best device I've ever owned.
Click to expand...
Click to collapse
Usually there are 2 apns 1 to send and receive SMS and 1 for both xiaomi are careful you don't encur any extra charges from your network I never turn on MMS, just send everything by email.
jazz452 said:
Usually there are 2 apns 1 to send and receive SMS and 1 for both xiaomi are careful you don't encur any extra charges from your network I never turn on MMS, just send everything by email.
Click to expand...
Click to collapse
Thanks, but unfortunately not helpful. I've already been through the APN settings. Email doesn't solve the problem of receiving MMS messages from people.
same issue, all apn settings are accurate, only problem on this phone.
shollywood said:
same issue, all apn settings are accurate, only problem on this phone.[/QUOTE
Can you screenshot your APN settings
Click to expand...
Click to collapse
I'm not on AT&T but the issue is the same. Have exact same APN settings I do in 3 other phones that work flawlessly.
Use textra.
I couldn't get it to work in hangouts.
Use textra and make sure to check mms behaviour "system"
No need for apn settings
I'm on at&t straight talk and this definitely works
What is "MMS behavior system" is that a setting in Textra.
darveniza said:
What is "MMS behavior system" is that a setting in Textra.
Click to expand...
Click to collapse
Of course
jazz452 said:
Usually there are 2 apns 1 to send and receive SMS and 1 for both xiaomi are careful you don't encur any extra charges from your network I never turn on MMS, just send everything by email.
Click to expand...
Click to collapse
You never turn on MMS? Holy ****. What's the point of having a almost $1000 cell phone if you have to use email in place of MMS?
SantinoInc said:
You never turn on MMS? Holy ****. What's the point of having a almost $1000 cell phone if you have to use email in place of MMS?
Click to expand...
Click to collapse
For some reason UK charges on MMS are ridiculous, well at least on my network.
For whatever reason, it started working. I only did one thing; I disabled my number 1 sim and made number 2 my primary data (1 was AT&T and 2 was Verizon.) I also made sure my WiFi was disabled before I started. Then I reversed the change, and all of a sudden every missing MMS started downloading, and I got them all.
No idea if what I did made a difference, or how, or even if it will stay working, but thought maybe somebody would like to give it a shot.
jazz452 said:
For some reason UK charges on MMS are ridiculous, well at least on my network.
Click to expand...
Click to collapse
I actually don't know anyone who's using MMS around me, and I thought it's an outdated tech just like SMS. I live in UK also, maybe it's just not that popular here. Why would you use MMS when you have all these new chating apps which you can send anything you want for free (as long as you have data)?
Yo. I work for ATT and have the att nxtgenphone APN settings. Works fine.
Let me know if you need them.
.
I'd also download pulse. Let it set up then if you don't like it switch back to your preferred SMS app. That worked for me.
I'm using AT&T and can receive MMS. Group texts are another issue (they're simply unsupported by xiaomi across MIUI, google), but pictures and what not works fine. I use the default "ATT Phone" which comes preloaded. It works fine and allows 4G.
Im on ATT and it seems like I can't receive MMS, but I can send them. Can someone who this works for post their APN settings?
Edit: nxtgenphone works. Turns out Facebook Messenger was just ****ing it up for me. When it's my default SMS app, I can't receive or send MMS. Does anyone know what is up with that? I've had MMS problems on 3 phones now with Messenger...
Group texting...
xNiNELiVES said:
I'm using AT&T and can receive MMS. Group texts are another issue (they're simply unsupported by xiaomi across MIUI, google), but pictures and what not works fine. I use the default "ATT Phone" which comes preloaded. It works fine and allows 4G.
Click to expand...
Click to collapse
Did not know this was a issue...I got the mi mix a week ago and have been trying different messaging apps, even gave up project fi... all because Group Texting was not working. I got picture messages to work, but the group texting simply won't work. Is there a workaround? Even potentially getting it to work with a different ROM?
djsayegh said:
Did not know this was a issue...I got the mi mix a week ago and have been trying different messaging apps, even gave up project fi... all because Group Texting was not working. I got picture messages to work, but the group texting simply won't work. Is there a workaround? Even potentially getting it to work with a different ROM?
Click to expand...
Click to collapse
Only messaging app that works for MMS group messages is TEXTRA
I'm having the same issue with both Verizon and T-mobile, nor does MMS or group SMS work. The interesting thing is that I'm also having issue with VoLTE (can't get online while on the phone), I'm wondering if it's related.
Hi guys,
Can y'all please try NEXT SMS and see if it work. Once you downloaded, open the app and inn the top left drop down, select More, then hit Setting, then select All on the right side, select MMS setting, then enter your carrier MMSC and PORT only. Carrier setting= Manual. Ok the bottom, or a check mark for using data for mms. Custom user agent= iPhone. Mms framework= smart.
Hope this help, it worked for me on Verizon
Sent from my MIX using Tapatalk
---------- Post added at 01:04 AM ---------- Previous post was at 01:01 AM ----------
"On the bottom, put a check mark for using data"
Sorry for that, swype is quirky sometimes
Sent from my MIX using Tapatalk

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