HTC one will not send/receive MMS on any rom after last night - One (M7) Q&A, Help & Troubleshooting

Hi Guys, new user long time lurker here.
Getting to the point, my HTC One was doing amazing until I woke up this morning. It is currently running ARHD 3.2, the stock google rom and I've been loving it. I was getting mms last night, woke up in the morning and I couldn't send or receive them. I have tried everything. I wiped it, flashed it again, wiped it, then (the weirder part) restored a backup of ARHD which was the tweaked Sense rom, I believe it was 12, and I still had the same problem. i've removed APN, added them, changed them, and still nothing. Any ideas? I've also changed my messaging apps, moved to Textra, and still nothing. Logically it seems as though something has been removed or edited in my phone that causes the block, but even a restore which was from 32 days ago still cannot send mms. I'm stumped. Also I have made sure my data was on and all that stuff.
Thanks guys, I appreciate anything you can help me with.

Someone posted what sounds like the exact same thing in the Android forums but this site won't let me paste the link. Carrier is AT&T and they were stumped.
Sent from my HTC One using Tapatalk 4

Call your service provider and ask them about it. Or test another phone that's on the same tower, if capable.
Sent from my HTC One using XDA Premium 4 mobile app

bbinder said:
Someone posted what sounds like the exact same thing in the Android forums but this site won't let me paste the link. Carrier is AT&T and they were stumped.
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
I guess ill try my parents phone. If nothing changes I'll call the provider tomorrow.
EDIT: it seems to be a tower issue since my mothers phone can't send MMS either. It's strange because it had the same problem at work, but that was only ten miles away. But in a city area. Quite frustrating.

This is the thread. Sounds similar no?
Sent from my HTC One using Tapatalk 4

bbinder said:
This is the thread. Sounds similar no?
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
Sounds similar. I have absolutely no other issues it's just mms. internet is fine, everything is a ok.

Exact same problem with my unlocked htc one since last night. Was in multiple group chats and all of a sudden I couldn't send or receive any mms messages to or from the groups. Problem is persisting this morning. I'm in the NYC area and wondering if there are network issues. Where are you located?

NextNexus said:
Exact same problem with my unlocked htc one since last night. Was in multiple group chats and all of a sudden I couldn't send or receive any mms messages to or from the groups. Problem is persisting this morning. I'm in the NYC area and wondering if there are network issues. Where are you located?
Click to expand...
Click to collapse
Lower bergen county, near Newark Nj. seems to be trend happening here!

I've been on the phone with support for awhile now, nothing has changed on my phone, they said they reset my network when I turned it off like twice, now I can receive them but not send them.

Late update, but this happened to both my phone (Trickdroid 9) and my girl's (stock, unrooted) that night. Working now, but it was annoying as all hell.

New issue. I can now send and receive pictures! awesome! Bad news: while I am connected to wifi, I do not have anything other than minimum service, so I can only text and call! I understand that the wifi is being used, but I can't send or receive mms for example if i'm on a wifi network. is it as simple as fixing an APN? or changing it? Anything possible? Searching only gets me people who want to turn of LTE with wifi so I'm stumped!

Related

Text messages stuck?

I recently installed Android Revolution, and I use GO SMS to handle my text messages. Ever since installing the new ROM, I sometimes have a problem where text messages sent by others get "stuck", as in they only show up when I've sent a text myself.
An example is that I send a message, a friend replies 5 minutes later, but this doesn't show up on my end until I've sent a text.
What could be causing this? I don't think I had this issue when running stock.
Thanks.
I'm also having issues with SMS on revolution... Some of my texts aren't getting sent, and every once in awhile I'll have no activity and then awhile later 10 texts all with timestamps from an hour beforehand get delivered all at once.
I had a lot of issues with texts before this though, my friends on stock rom/stock phone and his texts rarely send.
I'm ENG s-off, radio s-off, gingerbread radio, correct APN's (I'm pretty sure). I'm almost positive this is a problem with the ****ty network and not the rom.
Also every once in awhile I have to reboot, it'll say my SIM card doesn't allow access to the network, or I'll be roaming 24/7... these two are new with Revolution. Definitely having reception issues.
Are you using the .22 radio?
Raithmir said:
Are you using the .22 radio?
Click to expand...
Click to collapse
Yes, I flashed 20.2804.30.085AU_3805.04.03.22_M as recommended before installing Android Revolution.
I have no other problems with the ROM, so I don't think mine is a network issue.
I'd try the .27 radio if I were you. I had several texts being delayed or received late, and even a couple of people say they'd tried to ring me but couldn't get through.
Flashed the .27 radio a few days ago and haven't had any of those issues so far.
I'll give that a try this afternoon and see how it goes. Thanks!
Any update as to how this worked? I noticed issues with delayed messages this morning.
I've read that it's a known issue with this model and there may be a fix coming in me July from htc.
cam975 said:
Any update as to how this worked? I noticed issues with delayed messages this morning.
I've read that it's a known issue with this model and there may be a fix coming in me July from htc.
Click to expand...
Click to collapse
How do you know this? They sent you an email?
neo-X said:
How do you know this? They sent you an email?
Click to expand...
Click to collapse
I'm not permitted to post outside links as yet so I can't show you where I read it but on another forum someone claims to have received an email saying as much.
cam975 said:
I'm not permitted to post outside links as yet so I can't show you where I read it but on another forum someone claims to have received an email saying as much.
Click to expand...
Click to collapse
I hope it's true.
I'm trying out Go SMS from the market. Messages have been fine all last night and today so fair. Pretty nifty app.
cam975 said:
I'm trying out Go SMS from the market. Messages have been fine all last night and today so fair. Pretty nifty app.
Click to expand...
Click to collapse
Thanks, i'll give it a try.
cam975 said:
Any update as to how this worked? I noticed issues with delayed messages this morning.
I've read that it's a known issue with this model and there may be a fix coming in me July from htc.
Click to expand...
Click to collapse
Flashing the .27 radio made things a little better, but messages still get stuck sometimes. It's really annoying.
messages getting stuck i think means sms not being able to be sent out. maybe your signal
baste07 said:
messages getting stuck i think means sms not being able to be sent out. maybe your signal
Click to expand...
Click to collapse
My messages send fine, it's the delay of receiving messages that is the issue. I get full bars pretty much all the time.
Apparently Gingerbread is the cause of this, at least on my network. (Bell hasn't released an official 2.3 update yet)
biomech91 said:
My messages send fine, it's the delay of receiving messages that is the issue. I get full bars pretty much all the time.
Apparently Gingerbread is the cause of this, at least on my network. (Bell hasn't released an official 2.3 update yet)
Click to expand...
Click to collapse
Same, i've tried .12 .22 & .27.
The best was .12
But i still get that stupid problem of text messages coming through late.
Go SMS still working fine here. Been spot on for two days.
I've been using the 06.03.03 radio and though it's better, I still have problems with text messages that aren't received/sent quickly. This has been a problem with all the radios on Rogers for me.
byted said:
I've been using the 06.03.03 radio and though it's better, I still have problems with text messages that aren't received/sent quickly. This has been a problem with all the radios on Rogers for me.
Click to expand...
Click to collapse
Story of my life lol...I'm sick of the delyayed sms!
My wife is now having problems where calls don't always get through. Strangely we both have the same radio but it seems to work fine for me. Hope the next radio release is better
Sent from my HTC Incredible S using Tapatalk

MMS issues

Anyone else tried and succeeded to send/receive MMS? I just today tried to send my first one. Errored out as unsuccessful. On the phone with AT&T now. They tried sending me a test mms, and I cannot download it. I'm currently on LTE, but when i originally tried to send it, I was on "4g" or hsdpa.
I'm not sure what might be going on, but I sent probably a dozen or so yesterday with no issues. Here's hoping it's a setting or something, and not a faulty unit
radi0chik said:
Anyone else tried and succeeded to send/receive MMS? I just today tried to send my first one. Errored out as unsuccessful. On the phone with AT&T now. They tried sending me a test mms, and I cannot download it. I'm currently on LTE, but when i originally tried to send it, I was on "4g" or hsdpa.
Click to expand...
Click to collapse
it's a network issue.. have had same problem all day. I am in atlanta so I dont know if it is area specific.. but I know a few others with same problem.. just going to give it time
Same problem here...
Sent from my HTC PH39100 using XDA App
Same
Had the problem all day on a drive from Orlando to Atlanta. Tried again in Atlanta around 8PM, and it went right through.
ATT Phone Support did not have the first clue. Why am I not surprised?!
very interesting. I got transferred to the 2nd tier tech support with AT&T and she just kept trying things and asking me to reboot and try again. Weird thing was they would send me a test mms msg and I couldn't download/view the attachment they sent. But after she rebooted/reset it, it seemed to be fine, and has been ever since. I was in downtown Dallas when this problem was occurring earlier today.
Something is causing data connectivity issues. I'm not sure if it is on the provisioning site or not but after a few reboots, you should be fine.
Sent from my HTC PH39100 using XDA App
aLLbLack3v3ryth1ng said:
Something is causing data connectivity issues. I'm not sure if it is on the provisioning site or not but after a few reboots, you should be fine.
Click to expand...
Click to collapse
Reboots of the provisioning site or my Vivid?
MMS and SMS
Can't even send an SMS now. I really hate to have to call ATT Customer No Service!

No MMS after 4.4.2

Hello,
I have an AT&T HTC One running a Straight Talk (ATT LTE) SIM. When I first had the phone everything was running great. Great speeds, SMS, MMS, etc. Now, for some reason, I no longer get any MMS! I still get full speeds and regular messages, but not pictures or group messages (sending or receiving).
We set my wife's S3 Mini up the same way, and she is able to get everything (minus LTE for obvious reasons). The only difference is that I updated to 4.4.2.
I've tried every single ST APN I can find, and still am not able to send/receiving any MMS's. Has anyone else had this issue?
Thanks.
P.S. If this is in the wrong area, I apologize.
I am having the same issue. SMS works fine, no MMS. MMS just sits in Undelivered status.
Running rooted 4.4.2, S-OFF, Bulletproof Kernel.
unfortunately same for me. Already double checked APN settings and network types.
Tried many different APN from my carrier and still no MMS, mobile data is working good.
When I try to send/receive a MMS I can see the mobile data icon appear briefly but no data get transferred.
Already contacted my carrier. Tech support said my apn was properly set and that everything on their side was good (in my account).
I might try to downgrade my sw soon so I can see if its really 4.4.2 that is causing this. I'll report back.
Thanks for the replies! Glad it isn't just me. I've even tried using other Messenger apps, but still nothing.
Same here. HTC ONE at&t on Straight Talk service. No mms after update. This is so frustrating! I was on the phone with ST yesterday for a few hours and they are all clueless on how to fix it. The only advice I got was to downgrade back to 4.3
alray said:
unfortunately same for me. Already double checked APN settings and network types.
Tried many different APN from my carrier and still no MMS, mobile data is working good.
When I try to send/receive a MMS I can see the mobile data icon appear briefly but no data get transferred.
Already contacted my carrier. Tech support said my apn was properly set and that everything on their side was good (in my account).
I might try to downgrade my sw soon so I can see if its really 4.4.2 that is causing this. I'll report back.
Click to expand...
Click to collapse
Any word yet? I've made zero progress so far contacting both HTC and Straight Talk.
EMitch said:
Any word yet? I've made zero progress so far contacting both HTC and Straight Talk.
Click to expand...
Click to collapse
No, I'll probably downgrade and test this week when I'll have time. I'll keep you informed.
EMitch said:
Hello,
I have an AT&T HTC One running a Straight Talk (ATT LTE) SIM. When I first had the phone everything was running great. Great speeds, SMS, MMS, etc. Now, for some reason, I no longer get any MMS! I still get full speeds and regular messages, but not pictures or group messages (sending or receiving).
We set my wife's S3 Mini up the same way, and she is able to get everything (minus LTE for obvious reasons). The only difference is that I updated to 4.4.2.
I've tried every single ST APN I can find, and still am not able to send/receiving any MMS's. Has anyone else had this issue?
Thanks.
P.S. If this is in the wrong area, I apologize.
Click to expand...
Click to collapse
I've noticed this issue since T-Mobile updated mine to 4.4.2. However, I think I've figured out a workaround. I had checked APN, everything was fine. But, I use wi-fi most of the time. I couldn't receive any MMS, people would say they sent me stuff but I never got it, or I'd get a message that "can't be downloaded". So, when I was talking to a friend, I had him send me an MMS. I didn't get it. But, I turned off the Wi-Fi and suddenly the MMS appeared. We tested it over and over again. With wi-fi connected I can't receive MMS, as soon as wi-fi disconnects, the MMS are immediately downloaded. A big bug in the 4.4.2 I think.
Fuzi0719 said:
I've noticed this issue since T-Mobile updated mine to 4.4.2. However, I think I've figured out a workaround. I had checked APN, everything was fine. But, I use wi-fi most of the time. I couldn't receive any MMS, people would say they sent me stuff but I never got it, or I'd get a message that "can't be downloaded". So, when I was talking to a friend, I had him send me an MMS. I didn't get it. But, I turned off the Wi-Fi and suddenly the MMS appeared. We tested it over and over again. With wi-fi connected I can't receive MMS, as soon as wi-fi disconnects, the MMS are immediately downloaded. A big bug in the 4.4.2 I think.
Click to expand...
Click to collapse
No change for mine on or off WiFi. Interesting that it isn't just Straight Talk it seems.
dame here everything works fine but pictures smh wtf can someone please figure it out , lol
still no pictures everything else sending pics on the works fine email fb etc. And I can text but just can't send a pic texting smh makes no sense
Sent from my HTC One using Tapatalk
I'm on ATT - not straight talk. Running ViperOne 5.7, which is a Sense 4.4.2 ROM. Group MMS stopped working seemingly out of nowhere. Have tried Hangouts, Stock Messages, and EvolveSMS. Played with APN settings, tried the wi-fi on/off trick, no luck. The strange thing that I have noticed is that every time I restart the device, it goes ahead and sends/receives all the MMS before going back to not working.
ST had me go into me browse (?) and delete the cache, cookies, etc. They apparently tell everyone that. Does not work. This makes no freaking sense!
alray said:
unfortunately same for me. Already double checked APN settings and network types.
Tried many different APN from my carrier and still no MMS, mobile data is working good.
When I try to send/receive a MMS I can see the mobile data icon appear briefly but no data get transferred.
Already contacted my carrier. Tech support said my apn was properly set and that everything on their side was good (in my account).
I might try to downgrade my sw soon so I can see if its really 4.4.2 that is causing this. I'll report back.
Click to expand...
Click to collapse
EMitch said:
Thanks for the replies! Glad it isn't just me. I've even tried using other Messenger apps, but still nothing.
Click to expand...
Click to collapse
Their working fine on AT&T
this is definitely not just att or htc one only problem i am reading verizon sprint etc are all having people with mms picture sending messaging and some are having wifi issues and other things as well so i guess im lucky its just mms for me and only pictures everything else is solid on my end
i read u can do a root and unlock and custom rom and it will work fine on kit kat but im not brave enough to do that stuff or so many different varieties have me worried which is right lol
alray said:
No, I'll probably downgrade and test this week when I'll have time. I'll keep you informed.
Click to expand...
Click to collapse
please lmk if this works and how to do it , im a noob at this rooting and changing roms stuff, its frustrating me bad
thanks
Bump
Sent from my HTC One using Tapatalk
I would change ROMs, but I have a bad habit of doing something wrong and screwing up my phones.
EMitch said:
I would change ROMs, but I have a bad habit of doing something wrong and screwing up my phones.
Click to expand...
Click to collapse
Will do it as soon as I can and I'll report back, probably Friday.
alray said:
Will do it as soon as I can and I'll report back, probably Friday.
Click to expand...
Click to collapse
Sounds good. Looking forward to if it works.

cant make a call or text

Every time I call I get a message that I'm roaming and I can't make a call. Text messages don't go through either. At least I still have a data connection... Right
tommason1968 said:
Every time I call I get a message that I'm roaming and I can't make a call. Text messages don't go through either. At least I still have a data connection... Right
Click to expand...
Click to collapse
I have the same issue, did you find any sort of fix?
Yes I updated my profile and prl. Not sure why or how it got to that point though
Sent from my 831C using xda app-developers app
Same thing
I'm having the same problem. It seems like it started when I updated to the newest software. When I'm right next to a tower, it seems to work normal, but when I get anywhere else...not so much. It will show signal, but disconnect right after I dial. After multiple attempts at provisioning, and manual reprogramming, they determined that it was an antenna problem and that I should take it into a store to get it replaced.
I'm having the same issue before and after updating. Sounds like a tower upgrade issue Imo
Sent from my awesome HTC M8
I thought that I had fixed it through a profile and prl update, but yesterday afternoon I lost everything. Took it back to the sprint store and was told that the connection issues are because of people buying or switching to the new S5 causing provisioning issues. The only time my phone works is over wifi. It's going back today
Sent from my 831C using xda app-developers app
Fux the s5. Fux Sprint for not running the numbers on making sure it's network doesn't crash. The network is a nightmare in Chicago.
Sent from my 831C using Tapatalk
Pretty sure the network crap is just an excuse .... Just hope they realize and update their crap . I'll be hanging on awhile longer it not I'm just gonna call up htc and get it replaced after the 14 days
I was having the same problem and it turned out to be my Air rave. Called Air Rave direct 866-556-7310 and they reset my system. Everything fine now. Seems my air rave was stuck trying to connect my old phone. Maybe it'll help someone.

[Q] Duplicate SMS - Sprint Nexus 6

Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
off1c3r said:
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
Click to expand...
Click to collapse
I always just thought this was an issue on Sprints side and not the phone itself. I just started with Sprint myself when I picked up the Nexus, prior to this I had Verizon.
My girlfriend however has been with Sprint forever and no matter what ROM or phone she had, this issue would pop up from time to time.
Now that I'm with Sprint she's told me a few times that she's gotten duplicate messages from me. It seems to happen when we are in spotty service areas from what I can tell. I haven't even bothered calling Sprint like you have though... I just chalked it up as Sprint service is sketchy.
Mistertac said:
I always just thought this was an issue on Sprints side and not the phone itself. I just started with Sprint myself when I picked up the Nexus, prior to this I had Verizon.
My girlfriend however has been with Sprint forever and no matter what ROM or phone she had, this issue would pop up from time to time.
Now that I'm with Sprint she's told me a few times that she's gotten duplicate messages from me. It seems to happen when we are in spotty service areas from what I can tell. I haven't even bothered calling Sprint like you have though... I just chalked it up as Sprint service is sketchy.
Click to expand...
Click to collapse
The issue here is that it's not popping up from time to time...it's pretty consistent. I've been with Sprint for at least 7 years and have never ran into the issue until this phone. My prior phone was a Nexus 5...and I have a galaxy s3 here which I can't duplicate the issue on.
We all need to complain to Sprint so they either fix it on their side, or put pressure on Google to fix it on their own side.
---------- Post added at 06:07 AM ---------- Previous post was at 06:04 AM ----------
Let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Call and complain, perhaps we should also complain to google? Here is their Nexus 6 product forum: https://productforums.google.com/forum/#!categories/nexus/nexus-6
iil said:
The issue here is that it's not popping up from time to time...it's pretty consistent. I've been with Sprint for at least 7 years and have never ran into the issue until this phone. My prior phone was a Nexus 5...and I have a galaxy s3 here which I can't duplicate the issue on.
We all need to complain to Sprint so they either fix it on their side, or put pressure on Google to fix it on their own side.
---------- Post added at 06:07 AM ---------- Previous post was at 06:04 AM ----------
Let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Call and complain, perhaps we should also complain to google? Here is their Nexus 6 product forum: https://productforums.google.com/forum/#!categories/nexus/nexus-6
Click to expand...
Click to collapse
I'll try and contact them today if I have time. Its worth a shot right?!
Let me know how you make out and I'll do the same. Thanks for the links
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Evo_Shift said:
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Click to expand...
Click to collapse
What SMS application are you using? Did you install any 3rd part SMS applications?
off1c3r said:
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
Click to expand...
Click to collapse
Yep, this has been happening to me. My girlfriend started complaining she was getting my text 2x-3x for each message. She is on T-Mo, I'm on Sprint. Tested with a few coworkers on different providers and only 1 out 4 received it more than once and they are on Verizon. Rebooted, tried updating PRL and data profile. She hasn't complained about it doing it anymore but we will see. Super frustrating
unregistered825 said:
What SMS application are you using? Did you install any 3rd part SMS applications?
Click to expand...
Click to collapse
Just google messenger.
Evo_Shift said:
Just google messenger.
Click to expand...
Click to collapse
I've tried every combination you can think of:
1. Google Messenger as default with and without Hangouts installed.
2. Hangouts as default with and without Google Messenger installed.
3. SMS Messenger AOSP, ChompSMS, 8sms, Textra, Handcent, all with and without Google Messenger and or Hangouts installed.
I've tried forcing 1x, updating PRL and Profile and then going back to LTE. Same issue. Multiple Hard Resets and Data Network Resets. Only ONCE the Sprint support person did something on their end ("Changed a number") and out of nowhere the duplicates stopped. But it only lasted 1 day while using Google Messenger.
This happened to me with my G3 on Att, it just stopped one day and I still don't know what started it
Mistertac said:
I'll try and contact them today if I have time. Its worth a shot right?!
Let me know how you make out and I'll do the same. Thanks for the links
Click to expand...
Click to collapse
I posted on the Sprint Community page. I'm glad others are finding this issue too.
off1c3r said:
I posted on the Sprint Community page. I'm glad others are finding this issue too.
Click to expand...
Click to collapse
I just joined you over on the Community Page as well.. Guess we'll see how it plays out, although I must admit I don't have much faith this will get fixed lol
But, I'm willing to take it the distance in an effort to try!!
Evo_Shift said:
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
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I'm having the same exact issue
Mistertac said:
I just joined you over on the Community Page as well.. Guess we'll see how it plays out, although I must admit I don't have much faith this will get fixed lol
But, I'm willing to take it the distance in an effort to try!!
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Lol. Yeah. Doesn't hurt. I'm on the phone with Sprint again and they said they are making a ticket with their engineers.
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
kmmxracer said:
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
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Don't get me wrong.. the phone is absolutely amazing. I love it. I can't go back to my Moto X, which to me was one of the best Android phones ever made. Again, what people don't understand is this is a REAL issue. People are very quick to say that "bad service" caused it. We're all smart enough to know that if you have bad service, 1 or 2 duplicates can happen, on occasion. Not repeatedly in a full service area or on WiFi.
As an Update:
Everything Sprint tried has failed. However, my original debug information holds true:
1. If the phone is set to 3G mode only: The problem is SOLVED.
2. If the phone is on WiFi, AFTER being set to 3G mode only: The problem is SOLVED.
3. If the phone is set to LTE mode only: The problem REMAINS, unless you are in a no LTE service area and revert to 3G or less.
4. If the phone is on WiFi, AFTER being set to LTE mode only: The problem REMAINS.
kmmxracer said:
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
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Please post to the Sprint forums of your issue here: https://community.sprint.com/baw/thread/179054
Somebody also started a thread in the Nexus forum: https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/JM44M3bofBc
Well both me and my girlfriend have reset the network settings from the dialer like suggested, so I guess today we'll see if that helps.
She's already complained of getting my messages 4x a piece this morning, so I'm thinking positive!
iil said:
Please post to the Sprint forums of your issue here: https://community.sprint.com/baw/thread/179054
Somebody also started a thread in the Nexus forum: https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/JM44M3bofBc
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I just posted my issue.

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