[Q] Connections problems - One (M7) Q&A, Help & Troubleshooting

Hi
I use the htc one on the swisscom network and I often have "no connection" in gmail or a similar error in feedly.. but only when I first open the application after some minutes of standby.. if I click then on reconnect it may work on the first attempt or after the 2nd or 3rd click..
even if I open gmail and the error is not yet displayed.. and I click on "reload" (the two arrows) I get the error - shortly after, it works...
anyone else with this problem? I switched off the power-safe feature that disconnects the data connection on standby.. and I can also receive whatsapp messages and mails while the phone is on standby.. - so the connection seems to be working (at least sometimes).
any tipps on that? what could be the problem?
Cheers

Google Play Music does not work at all over mobile network.. but works on wifi... any ideas?

Related

Data connection problem.

Hi all,
Here's a strange one for you, my data connection on my phone was working fine since I've got it (since launch) but all of a sudden, over the last few days, it now can't stay alive for over a couple of hours. To be more precise, it does stay connected, but looses the ability to do anything, for example, active sync sits there "waiting for network" and opera sits there "looking for host" and I can't view anything. It works fine before then, then just suddenly stops. Anyone got any suggestions on what this could be? It's really annoying because it means that my emails suddenly don't get sent through, and I never know when it's stopped working unless I manually check.
Regards,
DragonStar
I got the exact same problem, the only thing I didn't do so far is a hard reset...
The weird thing is that it DOES WORK for lets say the weather plugin in the today screen, but IE, opera, nothing else works
I'm having this same issue with panosha's v2 rom. Weather works ok, but nothing else. I really need it for activesync, and that just comes back and tells me I have permission issues, yet when I soft reset, it works just fine.
Sounds like activesync is the culprit here. Are you using activesync when the data quits working? cause i've had lots of issues with activesync screwing up my data connection.
http://forum.xda-developers.com/showthread.php?t=360268
that is my response to how i get activesync to work and keep my computer connection separate from my phone's connection. If the problem described isn't the exact same thing i'm guessing that it something similar. i would suspect that somehow the settings in your network selection drop downs have been changed.
hope this will help in some way.

How to Disbale: Diabled: Cannot Connect GPS Error

Folks just bought Htc Diamond
Now whenever i connect to GPS randomly a annoying error msg pops out stating cannot connect
Dialed:
Cannot connect for an unknown reason. To check your connection settings and change them blah blah...
I want to disable this message as its very annoying
vishalkishnani said:
Folks just bought Htc Diamond
Now whenever i connect to GPS randomly a annoying error msg pops out stating cannot connect
Dialed:
Cannot connect for an unknown reason. To check your connection settings and change them blah blah...
I want to disable this message as its very annoying
Click to expand...
Click to collapse
Do you mean gps or gprs? if your talkin bwt ur gprs its common that a carrier will drop an internet connection when an antenna is full dont worry its not a problem just reconnect
hi
I am talking about GPS....when i connect gps software and it doesnt find a signal it shows that message. i know its not a problem / issue with the phone. i just want to turn that poping messge off as it is annoying and pops up in screen time and again
We are also getting this error message (and we are using GPRS). It has the effect of stopping our application interacting with the internet until the user presses the 'Dismiss' button.
Our application will automatically reconnect when the phone is able to get a GPRS connection. My question is can we stop the message/dialog appearing by capturing the event in our application? (We can't always wait for the user to clear the message)
exactly...its so frustrating clicking that "dismiss" button everytime
Same problem on the HTC Touch Pro.
Same problem here on ATT's stock Rom 1.95.502.5 WWE. It started about two weeks ago when I noticed my phone was dead when I got home from work (which is highly unusual for it to even go below 50% without me running to charge it). I keep noticing "Cannot Connect" bubbles from my [H] data symbol.
Dialed: wap.cingular
Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacturer's documentation and try again."
Click to expand...
Click to collapse
The only way I could get rid of the problem was to do a soft reset with the stylus. About a week ago I got really good and disgusted with it and decided that I was going to try a new radio and see if that helps. I went with 12.12.25.19 and the matching .dll file. After doing that the error seemed to go away for 2-3 days. Now starting this past Friday afternoon I'm back to the constant cannot connect bubbles. I'm not even sure what program is trying to connect because MemMaid says none of them are open except TouchFlo!
At least with the new radio I can go into Settings > Communication and toggle in and out of airplane mode which fixes the problem for 30 minutes at a time.
I don't mind the pop-ups, I mind the fact they prevent my screen from fully going to sleep which is killing my battery life! My screen will dim with the pop-ups but it won't go completely off which gives me about 3-4 hours battery life if I don't check it. Now I'm a compulsive phone-checker (I feel like those crackberry addicts) just to keep turing the screen off!

ActiveSync (Direct Push) randomly disconnects

Hi there,
I'm using my own 6.5 (custom) Rom (Build 23004). I use an hosted exchange
server for Direct Push. Syncing is working well without any errors. But sometimes
it just looses the connection and Active Sync tells me: "Last synchronized: ...".
Then i hit Synchronize and it stays connected for some time again.
This happens to me since a long time, I can't remember if this happened to me
using 6.1 Builds. But as far as I know I didn't get this issue using the stock Rom.
This issue is really annoying as WiMo doesn't even notify me about loosing the
connection, and then even "check email every X minutes works better.
Does anyone know a solution? I don't like to get back the "ugly" stock Rom.
P.S: I read some guys using a Tilt had this issue as well, if not using the AT&T
stock Rom, but the HTC one.
Edit: In the Attachment is the Active Sync log. Disconnect was at 10:35. Don't know if this helps.
Diewi said:
Hi there,
I'm using my own 6.5 (custom) Rom (Build 23004). I use an hosted exchange
server for Direct Push. Syncing is working well without any errors. But sometimes
it just looses the connection and Active Sync tells me: "Last synchronized: ...".
Then i hit Synchronize and it stays connected for some time again.
This happens to me since a long time, I can't remember if this happened to me
using 6.1 Builds. But as far as I know I didn't get this issue using the stock Rom.
This issue is really annoying as WiMo doesn't even notify me about loosing the
connection, and then even "check email every X minutes works better.
Does anyone know a solution? I don't like to get back the "ugly" stock Rom.
P.S: I read some guys using a Tilt had this issue as well, if not using the AT&T
stock Rom, but the HTC one.
Edit: In the Attachment is the Active Sync log. Disconnect was at 10:35. Don't know if this helps.
Click to expand...
Click to collapse
For some time now I use 6.5 ROMs together with hosted Exchange and the problem you discribe hasn't occured to me once (been using 6.5 builds for about 3 months now).
Have you contacted your hosting provider? Maybe it's a setting in Exchange that causes the disconnect.
Not yet, I didn't think it was related to them. I'll write them a mail tomorrow, too late right now. A good input.
At least I know right now the problem isn't related to wm6.5 custom Roms.
Thanks for your answer.
Alright, I'm getting closer now.
Just taping "Synchronize" doesn't reestablish the connection. The last time the
error was probably related to bad signal (more later).
Yesterday evening the connection was lost again. It happened at 20:40. I
noticed it at about eleven o'clock and see there was no data connection. I
told active sync to synchronize, but it took twice until it finally established a
data connection. Syncing didn't work either. So I tried to access the web using
Opera, but no page was loaded, it just showed me the white screen, no error
message.
So, I turned the Phone on and off in Comm Manger, then it was working again.
I checked the log and it gave this line:
#2009-07-18 21:02:26.0000 AutdPing Ping received. HR = 85020003
At 21:02, there was the first sync attemp after the sync at 20:40.
The error code 85020003 tells me there is something wrong with the data
connection (conn mgr).
In Active Sync I get the error code 0x80072efd which is also related to
network problems.
So the problem is more complex I originally thought.
I'm really confused right now. Please, somebody got an advice?
Googled a bit trying to figure out what the error code means, some state you need to uncheck the proxyserver checkbox in your advanced connection settings. Others say uncheck the use SSL connection in your activesync settings. But none seem to be a conclusive solutions for everyone, so you can a least try.
Will try to find more....
gl
Thanks for your commitment Lokatho.
I've been searching a lot, but didn't find anything that seems to be related to my problem.
I think this behaviour isn't related to Active Sync actually. It rather seems to be a
problem with the connection. All articles I found only describe errors coming from Active
Sync itself.
The weired thing is that toggling the Data Connection on/off doesn't help. My device
won't connect to the Internet any more (using 3G/GPRS). Only disabling and reenabling
the phone makes it work again. The error only appears after hours of usage up to a day
or more.
Seems like I need to return to stock rom for further investigation soon.
PS: Didn't contact my hosting provider as I'm moving to a better (cheaper, more storage, exchange 2007 instead of 2003) one right now, let's see.
Alright, I think I found the solution. I disabled HSDPA/HSUPA as my phone
only wanted to connect to my carrier data connection if this option was unused.
Now I turned it on again, my data connection was still working, and the issue
seems to be gone! Now I have to wait further (working for 2 days now). I'm
really happy now it's gone. Remember this if your running into strange
problems with your data connection

Wifi problem for Sense-apps?

Hey,
I have a weird problem with my One, I recently set up a yahoo mail account using the Sense mail but it would not get any notifications of a received mail, I would however be able to open up the email, refresh and see it's there. If I installed Y! mail, the notification showed just fine.
Other app notifications like Facebook Messenger and so on work alright, but even the weather, which is set to update every hour, won't do so automatically, unless I specifically enter the app and request the refresh manually. So I'm thinking it's a problem related to Sense-apps only, since I haven't had trouble with notifications/updates in other apps.
Another strange thing happens at times with Play Store and Youtube, when entering apps, it first says-"No connection, please retry" or something, and sometimes I have to press retry 2 times to get it to work, even if the wireless signal is full and displayed so in the status bar. The wifi is on at all times, so that shouldn't be an issue either..
Has anyone experienced something similar? The store I bought my phone from two days ago can't exchange it, but only send it in for repairs..
I Have the second problem with my HTC One , the play store is very slow and many times says " connection Timed out" but when i use LTE its fine , im not sure if ghis is related to my phone or my WiFi

Strange problem with wifi and mobile data (internet connectivity in general)

Hi
I have a Galaxy note 5 and there's a strange problem with it after upgrading to android 6.
The problem is with network connectivity of applications which go to background. For example with "whatsapp" application, when I am voice calling someone else, as long as the call activity is in the foreground (I see the call screen on the phone) everything is fine. But as soon as I press the home button, The app will loose connection and the call just fails (says "Reconnectiong" but will never connect). The other example is with "Skype" with the exact same problem. Other example is the system's download manager. When any application (better to say activity) requests for a file to be downloaded using the built in download manager, as long as the app (activity) stays in foreground, the download will continue but as soon as I leave the application, the download will disappear as if the connection has been lost. The strangest part that I found out about is that When I connect my phone to charger or a pc, these problems will resolve.
Any ideas about the problem and its solution?
(ps: I tried resetting the phone to factory settings, flashing it, and rebooting the phone like a thousand times.but none of them worked)
thanks in advance
anybody?

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