Strange problem with wifi and mobile data (internet connectivity in general) - Galaxy Note5 Q&A, Help & Troubleshooting

Hi
I have a Galaxy note 5 and there's a strange problem with it after upgrading to android 6.
The problem is with network connectivity of applications which go to background. For example with "whatsapp" application, when I am voice calling someone else, as long as the call activity is in the foreground (I see the call screen on the phone) everything is fine. But as soon as I press the home button, The app will loose connection and the call just fails (says "Reconnectiong" but will never connect). The other example is with "Skype" with the exact same problem. Other example is the system's download manager. When any application (better to say activity) requests for a file to be downloaded using the built in download manager, as long as the app (activity) stays in foreground, the download will continue but as soon as I leave the application, the download will disappear as if the connection has been lost. The strangest part that I found out about is that When I connect my phone to charger or a pc, these problems will resolve.
Any ideas about the problem and its solution?
(ps: I tried resetting the phone to factory settings, flashing it, and rebooting the phone like a thousand times.but none of them worked)
thanks in advance

anybody?

Related

How to Disbale: Diabled: Cannot Connect GPS Error

Folks just bought Htc Diamond
Now whenever i connect to GPS randomly a annoying error msg pops out stating cannot connect
Dialed:
Cannot connect for an unknown reason. To check your connection settings and change them blah blah...
I want to disable this message as its very annoying
vishalkishnani said:
Folks just bought Htc Diamond
Now whenever i connect to GPS randomly a annoying error msg pops out stating cannot connect
Dialed:
Cannot connect for an unknown reason. To check your connection settings and change them blah blah...
I want to disable this message as its very annoying
Click to expand...
Click to collapse
Do you mean gps or gprs? if your talkin bwt ur gprs its common that a carrier will drop an internet connection when an antenna is full dont worry its not a problem just reconnect
hi
I am talking about GPS....when i connect gps software and it doesnt find a signal it shows that message. i know its not a problem / issue with the phone. i just want to turn that poping messge off as it is annoying and pops up in screen time and again
We are also getting this error message (and we are using GPRS). It has the effect of stopping our application interacting with the internet until the user presses the 'Dismiss' button.
Our application will automatically reconnect when the phone is able to get a GPRS connection. My question is can we stop the message/dialog appearing by capturing the event in our application? (We can't always wait for the user to clear the message)
exactly...its so frustrating clicking that "dismiss" button everytime
Same problem on the HTC Touch Pro.
Same problem here on ATT's stock Rom 1.95.502.5 WWE. It started about two weeks ago when I noticed my phone was dead when I got home from work (which is highly unusual for it to even go below 50% without me running to charge it). I keep noticing "Cannot Connect" bubbles from my [H] data symbol.
Dialed: wap.cingular
Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacturer's documentation and try again."
Click to expand...
Click to collapse
The only way I could get rid of the problem was to do a soft reset with the stylus. About a week ago I got really good and disgusted with it and decided that I was going to try a new radio and see if that helps. I went with 12.12.25.19 and the matching .dll file. After doing that the error seemed to go away for 2-3 days. Now starting this past Friday afternoon I'm back to the constant cannot connect bubbles. I'm not even sure what program is trying to connect because MemMaid says none of them are open except TouchFlo!
At least with the new radio I can go into Settings > Communication and toggle in and out of airplane mode which fixes the problem for 30 minutes at a time.
I don't mind the pop-ups, I mind the fact they prevent my screen from fully going to sleep which is killing my battery life! My screen will dim with the pop-ups but it won't go completely off which gives me about 3-4 hours battery life if I don't check it. Now I'm a compulsive phone-checker (I feel like those crackberry addicts) just to keep turing the screen off!

Kaiser - Wifi problem (expert opinion needed)

Recently I've been having problems with my Kaiser connecting to my Wifi.
Here is what happens reliably (when phone on it happens more often):
1) Turn on wifi from comms manager (it searches relentlessly)
2) If I try to turn wifi off in command manager at this stage it hangs the comms manager - not even task manager will be able to close it down.
If I turn the phone off (button) then it won't turn on again till a soft reset.
3) soft boot or remove battery - Kaiser comes back with wifi connected immediately most of the time however, it can also come back still searching in which case repeat soft reset or hard reset.
4) Once connection is established - I can connect / reconnect ok till the device is turned off then it happens again. If phone is off it appears to happen more reliably but I've not tested this enough, it happens either way eventually.
So phone on is 95% reliable but can be ok for a couple of times.
5) Once the wifi is in search mode the comms manager is useless and this continues ad infinitum (any attempt to turn wifi off will hang CM) and always a soft boot will bring the device back with a connection established to my wifi point.
Here's what I've tried:
1) Soft boot / battery removal
2) Hard reset without restoring any kind of back up -ie virgin restart
3) Hard reset without allowing custom install of t-mobile software.
Details of my device:
1) T-mobile Win mobile 6 - original rom
2) Hard SPL : SPL-1.0 Oliprof (CPLD-8)
so the only thing I've done to this machine is installed Oli's Hard SPL.
It appears therefore that no software is causing the problem. I am wondering if there's a possibilty of the Hard SPL causing a problem through corruption or do I have a hardware fault with the radio?
I'd be grateful for any help on this as to what I should do next. Please don't tell me to load win6.1 as this worked fine till now so isn't the problem. The only thing I can think of is to re-do the hard spl.
EDIT: Well I've just reloaded Hard spl 1.0 and the problem is the same so I'm out of ideas.
Just a few thoughts - although I do not have problems with my Kaiser, I have met problems with other folks.
1
Is the signal quality good - we know the range is not fantastic, so it's worth checking:
Start>Settings>Connections>Wireless Lan (Icon)>Main and look at the Signal Quality.
2
Start>Settings>Connections>Wireless Lan (Icon)>Power Mode(Tab) and change to best performance.
3
Does it do this with other networks? Don't rule out the Router creating difficulties.
4
Do you let the Kaiser go to sleep mode with wifi connected. If so I'd advise you terminate the connection in comm manager and turn off using on/off button rather than allowing auto sleep mode.
5
It might be better to allocate a fixed IP address rather than allowing the router to set it. Hangs can be created in the IP allocation stage.
6
Do you have any applications set to auto collect data? These could be weather apps, mail, time sync, quick GPS etc etc etc. If so you can try disabling those settings to ensure the crash is not a conflict between setting up the connection and simultaneous data collection.
These can be pesky problems to track down. I suspect that many of the above would be ruled out by your clean boot after a hard reset. If it always works initially after a hard reboot though, it does suggest that another app/process is interferring at a later stage.
Mike
mikechannon said:
Just a few thoughts - although I do not have problems with my Kaiser, I have met problems with other folks.
Click to expand...
Click to collapse
Thanks Mike for your valued input.
Just to answer the questions:
1) Yes signal is excellent (I connect in 3 cycles of the animation plus after reboot it connects immediately)
2) I've tried these options - my current setup worked perfectly before, plus of course a hard reset and clean machine displays the same problems
3) I haven't tried on other networks but I've eliminated the router as the problem. I've tried dynamic / fixed - I normally allocate ip via the router plus lock down mac addresses. opened the system. However, this doesn't surprise me because I can cause this lock up without a connection. It's more rare but for instance, if I turn the phone on and delete my signin, normally this pops a dialogue asking which network to connect to. Sometimes that doesn't come up and it still hangs. It is more rare though.
4) No
5) yes tried all optons
6) No and especially not on a clean machine.
I've had the device for some time without any problems so something has changed quite radically which makes me think h/ware. If I were diagnosing this on a pc I'd be looking at both H/ware or a possible driver problem as it the network adapter is locking when it's accessed, however, on this device I don't see the logic of drivers unless they can somehow corrupt in rom even after a hard reset. Is that possible or heard of?
One observation is that when I get the hang and I try to look at the wifi settings I get the following message:
Code:
"To configure your wireless network, please enable your wireless network card".
This little clue seems to point at somethhing that's caused the adaptor to cease responding but somehow in the process locking the comms manager up (ie. if I goto comms manager and try to turn the wifi off, I'll get the spinner ad infinitum). Yet a reboot will kick it back into life again. And notably once it's running, and providing I don't switch the machine off, it'll work till the cows come home perfectly reliably.
I guess my question is whether there is any possible software cause that could exist AFTER a hard reset? Also the reliablity of this problem is enhanced considerably if 1) I have the phone turned on and 2) if I turn the machine off and back on and try to reconnect. Maybe that could indicate a power issue making the adaptor die I don't know what else would make the adapter lock up.
So far I've re-installed the (same) radio and Hardspl and neither of these have changed anything. I could of course go the final step and install the rom again but I haven't done yet as I wasn't sure what components other than the radio might be relevant in the rom.
Edit:
If it always works initially after a hard reboot though, it does suggest that another app/process is interferring at a later stage.
Click to expand...
Click to collapse
Just to clarify this: Wifi connects 90% after a soft boot initially. A hard reset makes no difference to the behaviour.
It may be a hardware issue, but it would be last on my list of suspects. (I KNOW it must feel as if you have tried everything already – and I think perhaps you have!!!)
Just a couple of further suggestions – since I am certainly not sure where the problem lies.
Having done a Hard Reset, I would 95% rule out a software issue on the phone (though it is possible with corruption of original data – but a remote possibility I think).
I hesitate to suggest a router factory reset, but it may be worth trying.
Two more things to try:
http://forum.xda-developers.com/showpost.php?p=2406606&postcount=19
http://forum.xda-developers.com/showpost.php?p=4233158&postcount=20
I am curious about why having the phone enabled causes more crashes. Have there been any phone network changes in your area. It crosses my mind that there have been a few reports of wifi problems when 3G is being used. Perhaps you could, as a test, try limiting the phone to GSM only and then testing wifi:
start>settings>phone>band – set gsm on both drop down lists.
Mike
Hi Mike thanks for sticking with me on this.
mikechannon said:
Having done a Hard Reset, I would 95% rule out a software issue on the phone (though it is possible with corruption of original data – but a remote possibility I think).
I hesitate to suggest a router factory reset, but it may be worth trying.
Click to expand...
Click to collapse
There are a few reasons why I didn't spend more time on the router once I'd established a few things:
1) The adpator actually hangs and it causes abnormal behaviour on the machine. ie. comms manager hangs if you attempt to try to turn off wifi and the spinner comes up. Even more abnormally this causes one of two scenarios, either a) the machine no longer turns off or if you manage to turn off it won't turn on again. So it's causing a major problem with the whole system.
In my experience a no-connect situation never results in a hang, it just times out and a list pops up of other alternative wifi networks it's found and you can always just turn wifi off or use the machine normally at this point.
2) Wifi connects to my router no problem, always has and still will first time from a boot (providing I tried to turn wifi on and it failed before the boot). After a hang and reboot it comes back always connected - doesn't even search, it's a solid non animated connection icon. In other words the card has woken up and therefore has no problems with my router once it's alive.
As an outside chance that the router is getting confused about a disconnect / reconnect I've also rebooted it in between just to make sure - but the router can't tell my machine to hang or fail to respond.
3) I have managed to get this to hang after deleting my settings, ie. stopping it from logging on to my router but rather letting it come up with a list of wifi points it's found. Most of the time the list comes up but after several tests I've confirmed that it does eventually happen. The symptoms are the same when it does. At this point no list appears and we end up with the same deal as in 1)
Having said that I can give the router a try - resetting it isn't too much of a problem as I can backup my configuration but I'm pretty certain it's not the problem bit when problems get wierd then logic sometimes goes out the window and one has to try everything.
http://forum.xda-developers.com/showpost.php?p=4233158&postcount=20
Click to expand...
Click to collapse
I'll follow the registry one just in case but both those threads seem to be from people who can't get a wifi connect at all, usually for s/ware reasons. This is different to my problem which is an abnormal adaptor / system hang caused by accessing wifi.
I am curious about why having the phone enabled causes more crashes. Have there been any phone network changes in your area. It crosses my mind that there have been a few reports of wifi problems when 3G is being used. Perhaps you could, as a test, try limiting the phone to GSM only and then testing wifi:
Click to expand...
Click to collapse
I'm curious too. I thought a problem with the radio as a whole but I've tested GPS and bluetooth without any problems, both on plus the phone. I also thought that some kind of power issue. If the voltage to the adapter for some reason dropped below a certain point it would kill it till it was kicked back into life. Just a theory. What would cause this, I've no idea, faulty component, dry joint perhaps.
I also had similar thoughts as you on possible changes to the phone service till I finally found it could hang without the phone too just less. This is like 30% to 95%, but multiple on/ off of the wireless and a couple of machine power offs will get it to happen when the phone is off. It just takes a bit more encouragement.
As for 3G I have mine disabled. I only ever turn it on if I am out and need internet via my service. I got caught out when T-mobile's 3G kicked in, in my area and my battery life went to hell about 18months ago - since then it stays disabled.
EDIT: This may or may not be relevant but I hadn't figured out which situation causes failure turn off. If comms manager is hung after a trying to turn wifi off the machine WILL turn off but not back on again. I just found that one other dialogue that hangs is going into the Wifi settings > network adapters > IEE 802.11b/g wifi adapter. This dialog hangs solid. At this point the off button does nothing. It's a reset. Just a strange reversal but it's also a confirmation that the adapter itself is the problem or has been put into a very nasty state.

Can't use anything that needs internet but google and whatsapp.

Hello everybody on xda first post and it's a problem.
I've recently acquired a Samguns Galaxy S i9000B. First day trying it, everything went perfect, internet conection stable and without problems, everything else good too.
Today I encountered problems with the internet. I can no longar enter the store in my cellphone (Play store), in the internet browser (which is a default by movistar) I can only search for results in google, trying to connect to any other page returns the message "Couldn't connect to the server", whatsapp functions correctly oddly enough.
I have always been connected to the internet thorugh wi fi, which is broadcasted from my modem through a D-Link Dir 320 router, and I don't posses a multimedia plan, i.e. if I don't have access to Wi Fi I don't have acces to internet on my phone.
Lastly i must mention that I had a similar problem on my laptop, and it was solved by changing the MTU value on it.
I've tried the solutions on this thread http://forum.xda-developers.com/showthread.php?t=790974, however, I can't do what is proposed in the first post due to the fact that My cellphone doesnt have the folder pdp0 and, it doesnt recognize the commands ip link, ip link list or ip link set. I've yet to install Busybox, however if I input ip, a list of possible commands appears, being one of them link, but it doesn't work for me.
All other solutions have been tried, such as restarting cell phone, router, pc, etc. And turning off and on wi fi save energy, etc.
Thanks for your help before hand.
Crones said:
"Couldn't connect to the server",
Click to expand...
Click to collapse
1) Try to toggle Airplane mode and restart phone after a battery Pull and power button press for a min
2) Try Menu>Settings>Application>Manage Applications
Press the Menu button, then Filter, then select Running
Scroll down the list and select Device management.
Under the Storage section, press the Clear data button.
Reboot phone
3) In recovery clear data, cache and dalvik cache
4) a factory reset using settings> privacy will be the final way to solve it (only do this when you have undone any lagfix you may have done FIRST)
If this did not do it, you have no option but to flash an I9000B Rom to resolve it
xsenman said:
1) Try to toggle Airplane mode and restart phone after a battery Pull and power button press for a min
2) Try Menu>Settings>Application>Manage Applications
Press the Menu button, then Filter, then select Running
Scroll down the list and select Device management.
Under the Storage section, press the Clear data button.
Reboot phone
3) In recovery clear data, cache and dalvik cache
4) a factory reset using settings> privacy will be the final way to solve it (only do this when you have undone any lagfix you may have done FIRST)
If this did not do it, you have no option but to flash an I9000B Rom to resolve it
Click to expand...
Click to collapse
Thank you for your response.
I would actually like to try some stuff with the router, as it seems this is the root of the problem. A friend of mine came with a smartphone that can "lend" internet (not sure this is the right term). After connecting to the internet his phone was lending me i could enter the google play store, load wikipedia and other pages. So it seems to be the way i'm broadcasting my wi-fi.
Having said that, I'm not sure how to begin because if wi-fi works fine for the laptop, why would it run incorrectly for my Galaxy S? I'm not sure how to modify the router to provoke an imrpovement in the conecction.
Help please? Anyone has any ideas?
Crones said:
Help please? Anyone has any ideas?
Click to expand...
Click to collapse
google your router brand name, and they will have instructions as to how you can reset your router as well as go into its setup menu by using your web browser
Well.. suprisingly now internet works.... However it was sort of magical.
I applied a factory reset to the router (the options are now similar to the ones I had before), and the internet on my phone had the same problems through all the afternoon... Now, 5 hours later... for no apparent reason (no modifications made)... everything is working fine. I ain't one to argue with a good thing... but I'm seriously in awe wondering how the hell it worked itself out without me doing anything.
Thanks for the help by the way.
If it helps anyone else, I did make one change, however i don't see how it influenced anything. I uninstalled all updates to the google play store (reverted it back to android market) as well as erased it's data and cache.

[Q] Connections problems

Hi
I use the htc one on the swisscom network and I often have "no connection" in gmail or a similar error in feedly.. but only when I first open the application after some minutes of standby.. if I click then on reconnect it may work on the first attempt or after the 2nd or 3rd click..
even if I open gmail and the error is not yet displayed.. and I click on "reload" (the two arrows) I get the error - shortly after, it works...
anyone else with this problem? I switched off the power-safe feature that disconnects the data connection on standby.. and I can also receive whatsapp messages and mails while the phone is on standby.. - so the connection seems to be working (at least sometimes).
any tipps on that? what could be the problem?
Cheers
Google Play Music does not work at all over mobile network.. but works on wifi... any ideas?

EVA L09 Nougat Push Notification Problem

Hey Guys,
Today i upgraded from MM to Nougat and flashed the Moonlight ROM (nobody answered in the thread) ...so far everything works fine, but I have massive problems with push notifications...i receive push notifications just from whatsapp or email...from apps like flashscore (sports app) I dont get notifications
Can someone help me?
Could a new flash of this rom help?
Edit: everytime I turn off WIFI and turn it on again, it works for a few Moments...and I receive all the messages I missed at once
The same happens with mobile internet
I have exactly the same problem and can say it's definitely GCM related, as i first experienced it while trying to get the "Join" app (great pushbullet alternative) to work properly and ran the diagnostics that are included within it. The problem seems to pass for a while when the network status changes, then no pushes come through at all until it changes again, eg. connecting or disconnecting WiFi or turning airplane mode on and off. Im pretty sure it's not battery-saving related as it occurs regardless of if the app is active or working in the background, unless it's the Google play services part that gets killed after some time but i have no idea how to check it. I've tried some heartbeat interval changing apps but unfortunately none did the trick and I'm out of ideas and this is pretty frustrating

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