[Q] Battery defect or just a bug? - One (M7) Q&A, Help & Troubleshooting

Hey Guys,
I have been searching for hours now and cannot find anyone having the same or similar issues with the One as me
and I am really becoming desperate..
So, the problem is that I cannot charge the phone anymore, whenever I try to do so the battery symbol becomes grey with an exclamation mark.
I have no clue what the reasons for this are and why it occurs, also this is the second time now that this happens to me.
I have already sent it to the repair service 3 days after I bought the phone, this time it lasted around 3 weeks until it happened again.
So far I am loving the phone and its features, but this problem is driving me mad, any help would be appreciated!
Edit: it ran out of battery and now I can neither turn it on nor is it charging

Lazngann said:
Hey Guys,
I have been searching for hours now and cannot find anyone having the same or similar issues with the One as me
and I am really becoming desperate..
So, the problem is that I cannot charge the phone anymore, whenever I try to do so the battery symbol becomes grey with an exclamation mark.
I have no clue what the reasons for this are and why it occurs, also this is the second time now that this happens to me.
I have already sent it to the repair service 3 days after I bought the phone, this time it lasted around 3 weeks until it happened again.
So far I am loving the phone and its features, but this problem is driving me mad, any help would be appreciated!
Edit: it ran out of battery and now I can neither turn it on nor is it charging
Click to expand...
Click to collapse
Have you been using the provided charger? Sounds like they didn't change out the battery you got a bad one. I have never seen android do that unless the battery or something is really broken.

nullkill said:
Have you been using the provided charger? Sounds like they didn't change out the battery you got a bad one. I have never seen android do that unless the battery or something is really broken.
Click to expand...
Click to collapse
Yes, I used the charger provided which is working just fine with my previous One X and I also tried to use the charger of the One X without success though..

Lazngann said:
Yes, I used the charger provided which is working just fine with my previous One X and I also tried to use the charger of the One X without success though..
Click to expand...
Click to collapse
Yeah it's bad. Too weird. You are not alone a couple other people are having this issue just this morning. Like four or so ONES decided they would all just say goodbye at the same time. It's odd as I have not seen any other problems like this until this morning.
Guessing this is a DEV edition or you can't go to a carrier and have to go through HTC? If so make sure to tell them this device has already been in before for the same problem and at this point you want a new device not this defective one.

nullkill said:
Yeah it's bad. Too weird. You are not alone a couple other people are having this issue just this morning. Like four or so ONES decided they would all just say goodbye at the same time. It's odd as I have not seen any other problems like this until this morning.
Guessing this is a DEV edition or you can't go to a carrier and have to go through HTC? If so make sure to tell them this device has already been in before for the same problem and at this point you want a new device not this defective one.
Click to expand...
Click to collapse
I will do so as soon as I get back to Germany where i purchased it, as I'm still in London for studies until the end of may :crying:

The charging time is ver bad. I had the same thoughts at first. I changed the calbe and the charger... In Elixier2 i don`t have more than 500-700 mA... I charge the Phone overnight. But my Battery lasts more than two days

Related

Touch Screen Goes Crazy

I was wondering if anyone else was experiencing this also. Sometimes my milestones touch screen start goin all crazy an pushing buttons an sliding pages an pretty much making a huge mess.This has happened before, an it went normal after 4 to 5 hours later, an now its happening again. I did some research sayin somethin about the touch screen an its reaction to humidity an stuff, but i wasnt sure. So im hoping someone here knows what is up an can tell me what i have to do.
TONKAFORCE said:
I was wondering if anyone else was experiencing this also. Sometimes my milestones touch screen start goin all crazy an pushing buttons an sliding pages an pretty much making a huge mess.This has happened before, an it went normal after 4 to 5 hours later, an now its happening again. I did some research sayin somethin about the touch screen an its reaction to humidity an stuff, but i wasnt sure. So im hoping someone here knows what is up an can tell me what i have to do.
Click to expand...
Click to collapse
Did you have your phone plugged in to a USB charger at the time? Was it the stock charger?
no, it doesnt happen jus when its chargin, it happens randomly, an no its not a stock charger, but i dont see what that would have to do with the screen goin crazy pushing everythin
TONKAFORCE said:
no, it doesnt happen jus when its chargin, it happens randomly, an no its not a stock charger, but i dont see what that would have to do with the screen goin crazy pushing everythin
Click to expand...
Click to collapse
Well, I would suggest that you try reverting back to using the stock charger for a few days and see if that helps. Using other chargers (esp from ebay) can cause similar effects on the Milestone/Droid due to voltage variances.
ill give it a try, an let you know what happens, thing is i bought the phone alone with no stock charger, so im gonna have to check on ebay for a stock one, but thanks again
TONKAFORCE said:
ill give it a try, an let you know what happens, thing is i bought the phone alone with no stock charger, so im gonna have to check on ebay for a stock one, but thanks again
Click to expand...
Click to collapse
Well, try buying a stock one from an authorized Motorola dealer. Every since I purchased one on ebay, I always make sure my Moto chargers come in a sealed, hard plastic, package in attempt to improve authenticity (However, I'm not sure how much that buys me).
Good luck.
I get this same issue.
Unplugged or not, on various roms from stock to motofrenzy.
sometimes the screen will just become really crazy.
If i open a webpage and just hold my finger on the screen in one place it will zoom in scroll up and down, all sorts.
I verified what was happening by downloading Multitouch visualiser 2 from the Market.
A reboot always fixes the problem
Its kinda frustrating, because i know that Moto just direct you to the place of purchase and i was not the original purchaser, so i have no chance of a warranty repair.
yeah ive tried everything, its driving me up the wall, its been like this for the last 30 hours,an i cant even use the phone, this is the worst it been, it usually goes away after 5 to 6 hours , but now its jus gone crazy, an ive restarted an removed the battery countless of times
but burko, are you using a sock wall charger or a ebay or differant brand wall charger.thanks
knowthenazz said:
Well, try buying a stock one from an authorized Motorola dealer. Every since I purchased one on ebay, I always make sure my Moto chargers come in a sealed, hard plastic, package in attempt to improve authenticity (However, I'm not sure how much that buys me).
Good luck.
Click to expand...
Click to collapse
could you tell me how much the out put of volts an amps the motorola milestone wall charger is, thanks
I actually use a BlackBerry charger, as i assumed Micro-Usb would be the same for all manufactures, but as above, it does start the screen going mad, as soon as i unplug it, it stops!
Ill see if i can make it go mad without being plugged in!
Good shout Knowthenazz!
That happened with me, when the temperature degree outside is very high, I live in region the degree reach to 48degree, my phone screen goes crazy, so I think your charger make your phone very hot, so the sensitivity of your screen begin not work properly. I'm note sure, just want to share my idea.
Thanks,
well its been about 4-5 days already, an my phones touch screen still goin crazy, i thought maybe id go back, like the other times, but this time seems permanent an its extremely depressing thinkin about it cus i jus got it like a week and a half ago off a guy.ive tried countless of chargers, even my bros motorola backflip charger, an nothin. so im gonna assume its permanently gone. i would switch the digitizer but thats gonna cost money an might jus lose the entire phone, so im jus gonna throw it back on ebay an go back to my htc hero an jus wait for the milestone 2 to come out. but if anyone does find a solution please post it here. thx everyone R.I.P. MILESTONE
TONKAFORCE said:
could you tell me how much the out put of volts an amps the motorola milestone wall charger is, thanks
Click to expand...
Click to collapse
All chargers using the micro USB spec should be the exact same voltage (and different current ratings depending on the charger, although different current values shouldn't affect your screen at all). I suspect that the voltages are very close, if not generally the same, but, the voltage may slightly fluctuate (or ripple) over time, which I believe may be causing the issue. The better quality the charger, the more constant the voltage.
If I were you I'd purchase an authentic Motorola Micro USB charger, and call it a day.
Burko said:
I actually use a BlackBerry charger, as i assumed Micro-Usb would be the same for all manufactures, but as above, it does start the screen going mad, as soon as i unplug it, it stops!
Ill see if i can make it go mad without being plugged in!
Good shout Knowthenazz!
Click to expand...
Click to collapse
Glad I could help!
Not sure if this is true, but, I heard that most Motorola chargers work on Blackberry units, but, the converse isn't always the case.
well its been about a week and a half an the crazy screen thing finally stopped, i used my friends motorola backflip charger, an seems like evrything is back to normal, but now the "back" button does not work, an it really is a verry important button, so im jus hopin time will fix that button too
TONKAFORCE said:
well its been about a week and a half an the crazy screen thing finally stopped, i used my friends motorola backflip charger, an seems like evrything is back to normal, but now the "back" button does not work, an it really is a verry important button, so im jus hopin time will fix that button too
Click to expand...
Click to collapse
Glad things are returning back to normal for you with regards to the screen.
Not sure what's going on with your back button though. Hope it works itself out for you.
knowthenazz said:
Glad things are returning back to normal for you with regards to the screen.
Not sure what's going on with your back button though. Hope it works itself out for you.
Click to expand...
Click to collapse
thanks for your help knowthenazz an everyone else =]
Go to a service center asap!
Dude, use your warranty. Take it to a service center.
Mine happened the same, and I decided to send it back to motorola and just got it back yesterday.
They replaced the glass screen and the frame which surrounds the glass.
It seems they removed that plastic from behind the screen on the slider, or also replaced the slider module.
I'd guess it might be a known issue for motorola, because my phone had scratches on the glass, plus a small crack on the screen ( yeah, I know, it's gorilla glass, but I'm an orc with mobiles ), the metal frame was all dented, and they replaced it anyway, when they could just said "this is misuse, it's failing because you drop it several times, go buy another one"
I already had this issue a few months before, it got better and I decided to keep on, and then it started again and got unusable, so don't get excited about it getting better, because probably will eventually start failing again.
AdrienC said:
Dude, use your warranty. Take it to a service center.
Mine happened the same, and I decided to send it back to motorola and just got it back yesterday.
They replaced the glass screen and the frame which surrounds the glass.
It seems they removed that plastic from behind the screen on the slider, or also replaced the slider module.
I'd guess it might be a known issue for motorola, because my phone had scratches on the glass, plus a small crack on the screen ( yeah, I know, it's gorilla glass, but I'm an orc with mobiles ), the metal frame was all dented, and they replaced it anyway, when they could just said "this is misuse, it's failing because you drop it several times, go buy another one"
I already had this issue a few months before, it got better and I decided to keep on, and then it started again and got unusable, so don't get excited about it getting better, because probably will eventually start failing again.
Click to expand...
Click to collapse
thing is i bought it off anothere guy, an he was a phone dealer an it was given to him as a gift from motorola, an like it had no papers or charger or service carrier, jus the phone alone straight form hong kong. an yeah couple hours later my screen went crazy again, so its on ebay atm lol, but thanks anyways
It happened with me too. Somebody told me that was cause by sweat. So i took it to service center.
started happening to me yesterday, anyone know a fix yet?

End of Support?

So my daughter accidentally let my TP battery die, and I've had no luck getting it to charge. I tried contacting support last week to get a ticket created, and as some of you may know they have discontinued phone support. I followed the link to email support and sent a ticket in and got a confirmation that it had been received and that I should expect contact in about a business day. 4 days later, nothing, so I sent another request. Still no response. I don't know if I'm just unlucky, or if HP is pulling a fast one on supporting these considering them EOS and leaving us on our own.I have about 25 days left on my warranty and I'm going to be more than a little upset if I can't get a decent answer out of them before then.
HP broke my touchpad in July, still not sorted, a month ago after a letter to the CEO they told me a new one was been shipped and would take 2 weeks, a month on and still nothing, emailed them twice in the last week and heard nothing back, so 4 months since they broke my touchpad and still nothing. Written on their facebook about it and if I've not got a working touchpad within a week I'm filing court papers.
Well, a week and a half later I did finally get an email from HP Support telling me to take the usual button press steps and send proof of purchase if the resets don't work. We'll see how it goes getting warranty service.
In which countries do you live? I think the support is very much dependent on the local circumstances. In June, I could still get my speaker cracks get repaired by HP Germany (in fact they had just switched over to another company doing the actual repairs). I don't know if this has recently changed though.
I'm in the UK, I actually have good news kind of, this has been a nightmare experience. But finally after 4 months and me taking it public and threatening a court case over the weekend I have finally got a new touchpad. It was only sent this tuesday AFTER I took further action so whether they would have ever sent one like they told me on the 15th October, who knows.
theronkinator said:
I'm in the UK, I actually have good news kind of, this has been a nightmare experience. But finally after 4 months and me taking it public and threatening a court case over the weekend I have finally got a new touchpad. It was only sent this tuesday AFTER I took further action so whether they would have ever sent one like they told me on the 15th October, who knows.
Click to expand...
Click to collapse
I have just tried to contact HP as my touchpad has developed cracks again after a recent repair but can't get through any tips or advice you may have would be much appreciated either via this thread or PM.
Thanks
sstar said:
I have just tried to contact HP as my touchpad has developed cracks again after a recent repair but can't get through any tips or advice you may have would be much appreciated either via this thread or PM.
Thanks
Click to expand...
Click to collapse
I sent a recorded delivery letter to the UK Head Quarters of HP listing all the times and dates of repairs and when I contacted them, what had happened so far, and what I expected to be done about it and a time frame to sort it.
They rang me 2 days after I sent it to sort it out (although this didn't happen in the end). Although I'd give it a try.
I'd wait at least a week or two after last contacting them and hearing nothing though, as if you just wait a few days or not a reasonable amount of time, or contacting them a few times then it will annoy them if you right to the HQ and they'll be less likely to help, it's more a last result, you could nag them on twitter as well https://twitter.com/HPUK
Not sure if this will help anyone or not, but after 3 weeks of waiting and several emails back and forth with support, I finally got this:
"Thank you for choosing HP for your technology needs. We value your business.
In order to process your warranty service claim, please call our fulfillment department at 661-257-5571 to order."
They gave me an order number and said they would cross ship my 'new' (refurb) TouchPad as soon as FedEx reported me shipping the defective one back.
techfuman said:
So my daughter accidentally let my TP battery die, and I've had no luck getting it to charge. I tried contacting support last week to get a ticket created, and as some of you may know they have discontinued phone support. I followed the link to email support and sent a ticket in and got a confirmation that it had been received and that I should expect contact in about a business day. 4 days later, nothing, so I sent another request. Still no response. I don't know if I'm just unlucky, or if HP is pulling a fast one on supporting these considering them EOS and leaving us on our own.I have about 25 days left on my warranty and I'm going to be more than a little upset if I can't get a decent answer out of them before then.
Click to expand...
Click to collapse
Same thing happened to me with my touchpad, I did manage to fix it. If the warranty thing doesn't work out, pm me and ill let you know what I did to fix it. Also, even if you do have a warranty, I don't think hp will fix a hacked tp. I could be wrong.
Sent from my cm_tenderloin using Tapatalk 2
smac7 said:
Same thing happened to me with my touchpad, I did manage to fix it. If the warranty thing doesn't work out, pm me and ill let you know what I did to fix it. Also, even if you do have a warranty, I don't think hp will fix a hacked tp. I could be wrong.
Sent from my cm_tenderloin using Tapatalk 2
Click to expand...
Click to collapse
please post the fix here..
fixes for these types of probs are always appreciated
amkaos said:
please post the fix here..
fixes for these types of probs are always appreciated
Click to expand...
Click to collapse
ok, i wrote this in another thread but i don't think anyone else tried it. Bear in mind this should be a last ditch effort (you've exhausted all other options and you touchpad is currently a paperweight). Also make sure your issue is the same as mine. Here is the method that worked for me.
"I have fixed my dead touchpad, it should work for everyone with the same issue as i had ( The device is too low to power on and too low to even charge. I got a red battery symbol and an power plug symbol when attempting to turn on). Assuming you are suffering from the same issue as me, then the only way i found to fix the tp and get it charged again is to drain the battery even more (though i hear if you have a touchstone that could work too). It forces the TP off with about 1-2 percent battery so in order to fix the touchpad you must drain it even more, to the point where the screen can't even flash on to tell you it's dead. Do this by placing the TP upside down and vertical so it holds the power button down. Just walk away and come back when it is no longer flashing on and off. Mine did this for almost two hours. Once it completely 100% died, i plugged it back in and it was saved."
Edit: I wanted to add, plug once you plug it back in again, just let it do its thing and charge. I am not sure if it makes a difference, but don't even touch it until it automatically powers itself back up. You should see an alternating light on the button.
techfuman said:
So my daughter accidentally let my TP battery die, and I've had no luck getting it to charge. I tried contacting support last week to get a ticket created, and as some of you may know they have discontinued phone support. I followed the link to email support and sent a ticket in and got a confirmation that it had been received and that I should expect contact in about a business day. 4 days later, nothing, so I sent another request. Still no response. I don't know if I'm just unlucky, or if HP is pulling a fast one on supporting these considering them EOS and leaving us on our own.I have about 25 days left on my warranty and I'm going to be more than a little upset if I can't get a decent answer out of them before then.
Click to expand...
Click to collapse
This is a common issue. It has happened to me. You probably DON'T need HP to fix this problem. You can probably do it yourself. Look through these forums for your answer. One issue that the Touchpads seem to have is a bad connection or bad USB cable, or cable end. I have to wiggle mine to get it to charge properly. I have fixed this issue on mine by repeatedly pressing the reset buttons and messing with the cable to get a better connection. Then, after seeiing it start to charge, leave it alone until fully charged. Next time, try switching to WebOS when the batter is low and charge from there. Or, go to WebOS and then shut the device down using that OS. Then charge the device. All of these strategies work fine for me now that I have found what to do to fix these issues. Don't turn off your device directly from one of the CM operating systems if the battery is below 20%.
I tried all of the fixes I came across on the forums. Trickle charge, different chargers and cords, powered usb hub, mashing button combos, leaving it plugged in for several days, etc etc, all with no joy. The best I get is the alternating light blink on the home button indicating battery error and even that is spotty. For those worried about getting support, they are cross shipping refurbs now so I don't think it is much of an issue.
Sent from my SPH-D700 using xda app-developers app
smac7 said:
ok, i wrote this in another thread but i don't think anyone else tried it. Bear in mind this should be a last ditch effort (you've exhausted all other options and you touchpad is currently a paperweight). Also make sure your issue is the same as mine. Here is the method that worked for me.
"I have fixed my dead touchpad, it should work for everyone with the same issue as i had ( The device is too low to power on and too low to even charge. I got a red battery symbol and an power plug symbol when attempting to turn on). Assuming you are suffering from the same issue as me, then the only way i found to fix the tp and get it charged again is to drain the battery even more (though i hear if you have a touchstone that could work too). It forces the TP off with about 1-2 percent battery so in order to fix the touchpad you must drain it even more, to the point where the screen can't even flash on to tell you it's dead. Do this by placing the TP upside down and vertical so it holds the power button down. Just walk away and come back when it is no longer flashing on and off. Mine did this for almost two hours. Once it completely 100% died, i plugged it back in and it was saved."
Edit: I wanted to add, plug once you plug it back in again, just let it do its thing and charge. I am not sure if it makes a difference, but don't even touch it until it automatically powers itself back up. You should see an alternating light on the button.
Click to expand...
Click to collapse
Thanks for this. I don't use my touchpad much and forgot about it for a few days.
kasghost said:
Thanks for this. I don't use my touchpad much and forgot about it for a few days.
Click to expand...
Click to collapse
So it worked for you?

[Q] Xperia V battery drain upon reboot?

Hello! So my phone is new, just bought it on 22nd Dec! It's not rooted, and i havent done much to it other than downloading apps. Till now, the battery has been charged to full, drained to 0 and then charged to full again. So today, i tried rebooting my phone and bam: battery drain! O_O Is this normal? I've looked around some forums, but all of those are related to rooted phones so, yeah >o<!! It's running ICS also, btw.
Since the phone is new, i think its normal, but i don't know actually. Anything i can do about it? Or will it become normal after a few days?
whatisparadox said:
Hello! So my phone is new, just bought it on 22nd Dec! It's not rooted, and i havent done much to it other than downloading apps. Till now, the battery has been charged to full, drained to 0 and then charged to full again. So today, i tried rebooting my phone and bam: battery drain! O_O Is this normal? I've looked around some forums, but all of those are related to rooted phones so, yeah >o<!! It's running ICS also, btw.
Since the phone is new, i think its normal, but i don't know actually. Anything i can do about it? Or will it become normal after a few days?
Click to expand...
Click to collapse
I have same "BAM" sometimes after reboot. :crying:
But don't drain to 0, its better to charge when its 20-10% left.
This is normal. After a few charge cycles, the measuring of battery will be accurate.
But if you do factory reset, or too many restarts, you'll notice this inaccuracy again.
And again, when the battery has 1%, it has about 3,2V, which is safe and does not damage the battery. Control mechanism for battery is good enough, there is no need to worry about damaging the battery by discharging.
whatisparadox said:
Hello! So my phone is new, just bought it on 22nd Dec! It's not rooted, and i havent done much to it other than downloading apps. Till now, the battery has been charged to full, drained to 0 and then charged to full again. So today, i tried rebooting my phone and bam: battery drain! O_O Is this normal? I've looked around some forums, but all of those are related to rooted phones so, yeah >o<!! It's running ICS also, btw.
Since the phone is new, i think its normal, but i don't know actually. Anything i can do about it? Or will it become normal after a few days?
Click to expand...
Click to collapse
Which country are you from/Where did you buy your Xperia V and through which network?
nightwing369 said:
Which country are you from/Where did you buy your Xperia V and through which network?
Click to expand...
Click to collapse
I bought it in Singapore, under Singtel. If that helps o.o
peetr_ said:
This is normal. After a few charge cycles, the measuring of battery will be accurate.
But if you do factory reset, or too many restarts, you'll notice this inaccuracy again.
And again, when the battery has 1%, it has about 3,2V, which is safe and does not damage the battery. Control mechanism for battery is good enough, there is no need to worry about damaging the battery by discharging.
Click to expand...
Click to collapse
I hope it's really normal then, since another problem I found is that the phone sorts of heats up throughout the night and sometimes I can't unlock it. And other times, after locking it, if sort of can't be unlocked anymore until I pull the battery.
This is my first Xperia phone, got to say I'm kinda disappointed.
So i posted this during christmas right? It's like the 4th now, and the problem still persists.Over ONE WEEK. ROAR. This morning, the phone heated up for no reason (again; don't know how many times it happened now ,_,) and i couldn't unlock it and i pull the battery and bam! Over the course of the week, it's obviously been happening again and again. I'm getting so frustrated with this phone, but i don't want to go without a phone by sending it to repair, not to mention the center is so FAR away from me.
Just hope for the problem to be solved, or go away soon.
Does anyone else experience this too?
(PS: I've charged my phone quite an amount of times, since i'm a heavy user and it's a NEW phone, so yeah, i get busy playing with it, to the extent i almost charge it everyday. Is that bad?)
whatisparadox said:
Does anyone else experience this too?
Click to expand...
Click to collapse
Yes, going through the sleep of death on my xperia v. It started when I switch on the location-based wifi service, and stopped when I disable that service.
I also turned off google location reporting which sort of saved my battery life.
hernit said:
Yes, going through the sleep of death on my xperia v. It started when I switch on the location-based wifi service, and stopped when I disable that service.
I also turned off google location reporting which sort of saved my battery life.
Click to expand...
Click to collapse
thanks bro! will try out and see what happens in a few days. :fingers-crossed:
Spoke too soon, just got another sleep of death
hernit said:
Spoke too soon, just got another sleep of death
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Click to collapse
i was safe for last night, but seeing as to how you still got the sleep of death, i guess i'm not that safe. i just hope sony will come out with some solutions sooooooon. :crying:
Repair with SUS, it has been discussed in another thread somewhere. :good:
datagubben said:
Repair with SUS, it has been discussed in another thread somewhere. :good:
Click to expand...
Click to collapse
yeah, i know the thread you're talking about. i've done that way, way earlier, like the day after i experienced it for the first few times, and it didn't work still,
Seriously, I'm on JB Singapore firmware and still I'm getting SoD, when will sony come up with a solution?
chesterr said:
Seriously, I'm on JB Singapore firmware and still I'm getting SoD, when will sony come up with a solution?
Click to expand...
Click to collapse
This is the second time youre posting this. And youre completely out of topic.
thedisturbedone said:
This is the second time youre posting this. And youre completely out of topic.
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Click to collapse
I know, cause it gives me weird SoDs and battery drains, mainly SoDs,
Off topic
and you're from Sri Lanka, how rude of you to talk to another Sri Lankan like this,
chesterr said:
I know, cause it gives me weird SoDs and battery drains, mainly SoDs,
Off topic
and you're from Sri Lanka, how rude of you to talk to another Sri Lankan like this,
Click to expand...
Click to collapse
Haha I never knew. But it would be frowned upon by others if you do this. So stick to one thread
okay so i know i'm the OP and i haven't been on in AGES but i'm here to update on the situation.
i guess the problem is.... perhaps solved? i don't know what i did or if i did anything but the problem seemed to have went away by itself.
the only 'problem' now is that the battery level is still fluctuating whenever i restart the phone :insert facepalm:
and contacting SONY didn't really help, they just told me to go down to their service center -_- i would go down, but i don't want to do a 1-for-1 now. i mean, the problem is... sorta solved, somehow, now.

[Q] [EMERGENCY] Sitting Brick - CM 10.1

Hi everybody,
I was (am?) running CM 10.1 for a couple days just to see how it was, and it was nice. I was going to make it my daily driver until I got a call while the phone was in my pocket and suddenly, the ringing stopped. I took the phone out of my pocket and tried to unlock it. No cigar. It must have powered off. Pressed and held. Nothing. Bootloader? Nope. Try under the halogen work lamp. Nope. No charging light, no splash screen, nothing. Just a brick.
How is it possible for the phone to just brick itself like that? I remember setting the max clocking speed at 1.5ghz and the governor to "conservative" but that's really it. Plus I had rebooted a couple of times between then and now. I ddon't have many apps, let alone many that have root access. So what's up?
Please help me. I give my battery 15 maybe 24 hours before it dies and I can't boot.
Oh yeah. I don't have S-off, I got my version of CM from get.cm, no custom kernel, or any mod of any sort. The phone was not actively doing anything, except for sitting in my pocket. I held the power button and the power + volume for a good 20-30 seconds.
EDIT: Is my only option to play dumb and ask for warranty? D': I don't want to do that because the rep who traded in my GS2 noticed that it was rooted. I'll probably get denied.
Seriously, anybody? What are my options? What caused this? Is it my fault?
I wish I had some insight on why that happened to you or how to fix it. What I can say is that I was thinking about flashing my first AOSP rom in the near future but was iffy on it. Now I'm super iffy.
I suppose there is a possibility that it was not software related. Maybe the phone is just a clunker? Hopefully someone more knowledgeable than myself can comment.
try posting this in the CM 10.1 forums and you will get a result. sorry.
Sent from my SGH-I747 using xda premium
SantinoInc said:
I suppose there is a possibility that it was not software related. Maybe the phone is just a clunker?
Click to expand...
Click to collapse
That's a possibility, and what I'm thinking too. Surely someone would have noticed if their phones blew up when they received a call right? The phone wasn't doing anything I hadn't done before (i.e. receiving calls).
You think Sprint will replace it? It's pretty much mint other than the software.
And there is no HTC One Cyanogenmod forum yet.
EDIT: So is it safe for me to go to the store and tell them it crapped out on me? Will they be able to tell that I rooted it?
Have you tried using the HTC charger that came with the phone and letting it charge for for an hour? If the phone got completely discharged it may take up to 10 minutes just to lite up/
RJR
rrusek said:
Have you tried using the HTC charger that came with the phone and letting it charge for for an hour? If the phone got completely discharged it may take up to 10 minutes just to lite up/
RJR
Click to expand...
Click to collapse
First off, Lithium ion batteries do not completely discharge, ever. If they do, they are ruined. Your phone will turn off before it lets the battery drain.
Second, I had at least 80% charge left when it bricked this morning. But what the heck, might as well.
EDIT: Wow. I googled hard bricks and pretty much every case is some kind of update or flash gone wrong. Nobody was just walking around when their phone bricked. This is weird. Considering how rare hard bricks are and the fact that the only apps with root access I had were Ti, File Manager, Spirit and Nova, I'm inclined to believe this is a hardware issue. But I can't be sure.
Bumping. I only have a little while before my charge runs out.
Hmmm, do you know, or have an idea what the battery life was when the incident occurred?
==
EDIT: Oh I see...
I unplugged it about 3 maybe 4 hours before it bricked. It had maybe an hour of screen time then. I'm assuming I had around 80% when it bricked. I have no idea how much power the device is currently consuming. But if it's truly bricked, prolly not much, so it'll last for a while.
If it isn't truly bricked, then probably not that long...
Guys, I'm desperate. I'll try absolutely anything.
All right, it seems like I'm done. This device is toast. Even though it seems like I didn't make any mistakes. I know that almost for sure because my phone was ringing when it bricked at 12:36 P.M. today.
Based on what I've said, does anybody think I am COMPLETELY to blame for this? I don't want my conscience to eat me alive when I take this is for warranty and play dumb. I truly believe this has nothing to do with rooting/custom ROM. I really believe this is a defective phone. Am I wrong?
Did u try the bright light trick
Sent from my HTCONE using Tapatalk 4 Beta
Try the bright light trick...
You can't even get into the boatloader? Or does anything show up when you plug it into the computer?
Sent from my HTCONE using xda app-developers app
sauprankul said:
Hi everybody,
I was (am?) running CM 10.1 for a couple days just to see how it was, and it was nice. I was going to make it my daily driver until I got a call while the phone was in my pocket and suddenly, the ringing stopped. I took the phone out of my pocket and tried to unlock it. No cigar. It must have powered off. Pressed and held. Nothing. Bootloader? Nope. Try under the halogen work lamp. Nope. No charging light, no splash screen, nothing. Just a brick.
How is it possible for the phone to just brick itself like that? I remember setting the max clocking speed at 1.5ghz and the governor to "conservative" but that's really it. Plus I had rebooted a couple of times between then and now. I ddon't have many apps, let alone many that have root access. So what's up?
Please help me. I give my battery 15 maybe 24 hours before it dies and I can't boot.
Click to expand...
Click to collapse
i knew there was something going on here, between cm10.1 and the sprint htc one ? sure makes me wonder, i've been on my replacement for nearly 2 weeks now running stock rooted with s-off. http://forum.xda-developers.com/showthread.php?t=2310750
Ok I just read your thread and was wondering. did you get your 150 back?
Either you and I are incredibly unlucky or the m7spr cm 10.1 is suicidal.
Just a question. in general, what setting were you using? Anything similar to mine? I had also set notification light to "long". how about you?
sauprankul said:
Ok I just read your thread and was wondering. did you get your 150 back?
Either you and I are incredibly unlucky or the m7spr cm 10.1 is suicidal.
Just a question. in general, what setting were you using? Anything similar to mine? I had also set notification light to "long". how about you?
Click to expand...
Click to collapse
I was told I would be refunded on my next bill so i'm waiting it out to see before I send back the bricked one. no i was stock-cm and what I mean by that is i installed cm10.1 added my apps, set up my home screens and used it like that until it died. i changed nor tweaked any of the settings from cm defaults
The same thing happened to my room mates HTC One yesteray. I first installed CM, and it was getting extremely hot, so I decided to try rootbox, similar issue, and the device was discharging far too fast. He turned the phone off to wait for me to get home so I could try to fix it. I got home, and there was no sign of life, it was charged fully before he turned it off. It wouldn't turn on at all. I had him take it to sprint and do warranty, they said they needed to open it(LAWL). He went back an hour later, they couldn't open it of course. They handed him a new phone.
Have you tried plugging it into a pc to see if it recognizes anything in device manager? Checked adb devices and fastboot devices?
I have. And nothing. No charge no power no recognizing
Sent from my HTCONE using Tapatalk 4 Beta

Got my third replacement, doesn't turn on

My first One worked perfectly for 2 months. Then it got stolen. On the 3rd of august I bought a new one and it got replaced three times because one had a huge scratch on the screen ( I unboxed it right there at the store so the employee directly gave me another one) and the second shut down randomly! How can something like this happen?
So I got my third(!) HTC One today. I unpacked it and it just doesn't turn on. I thought maybe the battery is low (even though that should not be the case because li-po batteries should be stored at about half charge ) But even after charging it for an hour where it does only blink with the red LED it does not turn on.
Any ideas or should I just go back to the market and directly demand a replacement.
And I really can't trust the One anymore... It's hands down the most beatiful phone with awesome specs. But what if I can't make that call in a dangerous situation because HTC has no QC?
Dr. lele said:
My first One worked perfectly for 2 months. Then it got stolen. On the 3rd of august I bought a new one and it got replaced three times because one had a huge scratch on the screen ( I unboxed it right there at the store so the employee directly gave me another one) and the second shut down randomly! How can something like this happen?
So I got my third(!) HTC One today. I unpacked it and it just doesn't turn on. I thought maybe the battery is low (even though that should not be the case because li-po batteries should be stored at about half charge ) But even after charging it for an hour where it does only blink with the red LED it does not turn on.
Any ideas or should I just go back to the market and directly demand a replacement.
And I really can't trust the One anymore... It's hands down the most beatiful phone with awesome specs. But what if I can't make that call in a dangerous situation because HTC has no QC?
Click to expand...
Click to collapse
Hold down power and volume down buttons while holding the proximity sensor directly under a bright light (sounds strange but it works!). This will reboot to the bootloader, them reboot from there.
dgtiii said:
Hold down power and volume down buttons while holding the proximity sensor directly under a bright light (sounds strange but it works!). This will reboot to the bootloader, them reboot from there.
Click to expand...
Click to collapse
I'll try that. What does it do, and why could that help?
EDIT: Im trying but so far nothing happens. Is it possible that HTC sent a bricked device to the store?
Dr. lele said:
I'll try that. What does it do, and why could that help?
Click to expand...
Click to collapse
The bright light triggers the proximity sensor, kind of tells it the phone is not in your pocket and it will let it turn on.
dgtiii said:
The bright light triggers the proximity sensor, kind of tells it the phone is not in your pocket and it will let it turn on.
Click to expand...
Click to collapse
Does not seem to work. I am pretty sad I would have never thought any company could send a absolutely bricked and useless product to a customer. Unbelievable.
Dr. lele said:
Does not seem to work. I am pretty sad I would have never thought any company could send a absolutely bricked and useless product to a customer. Unbelievable.
Click to expand...
Click to collapse
That is very strange. All I can think is to let it charge more and keep trying
dgtiii said:
That is very strange. All I can think is to let it charge more and keep trying
Click to expand...
Click to collapse
Yeah, I'll let it charge overnight and hope the battery is just totally empty. But if thats the case didn't that damage the battery already?
Dr. lele said:
Yeah, I'll let it charge overnight and hope the battery is just totally empty. But if thats the case didn't that damage the battery already?
Click to expand...
Click to collapse
Should not have damaged the battery, no, lithium polymer battery should be fine. Good luck
I've had 3 One's aswell, and none of them had any software/hardware problems. I replaced them because of cosmetic issues. Sadly for me, I bought the Developer Edition and replacement of these is done through the worst company ever LetsTalk. In order to expedite the process, I had to do a "cross shipment" where I would pay the value of two phones and have a phone sent by them without returning mine first. Had to do two cross shipments because 2nd phone also had cosmetic problems and instead of them refunding me back two cross shipment values of 1299 each, they just refunded me two phone values... had to get my bank involved to get my money back.
Wow. Just wow. Maybe I was just lucky that my Desire HD was perfect. Funny thing is: How can HTC expect me to pay for a phone on August 3rd but til today I do not have the product for which I payed. This is ridiculous. I'm going on vacation on Wednesday and I can't take my phone for which I payed 18 days before because it's in repair for 2 - 3 weeks. Great... I always recommended HTC to my friends because of my Desire HD but I think everybody should skip the One. The chance of getting one that is looking okay and working is really not that high as it seems. For me it's a 1 out of 4. Get your QC done, HTC.
Dr. lele said:
Yeah, I'll let it charge overnight and hope the battery is just totally empty. But if thats the case didn't that damage the battery already?
Click to expand...
Click to collapse
charge it with Stock USB Cable and Stock Charger,
and then let it charge for 4 hours
Muhammad.Muayad said:
charge it with Stock USB Cable and Stock Charger,
and then let it charge for 4 hours
Click to expand...
Click to collapse
Still nothing. Going to the store
Dr. lele said:
Still nothing. Going to the store
Click to expand...
Click to collapse
that is your best bet
What they said: 'Oh damn, another one'
Seriously HTC?
My new one has the worst screen of all my Ones til now, but it does power on. Also there are some huge gaps between the speaker grills and the plastic band. No problem for me though, and they won't give me another replacement. So I'll have to live with it. Installing ARHD now, thread can be closed.

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