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So my girl's droid 3 has been acting up and want to try and get a replacement but she spilled cooking oil on screen and has a dark spot on LCD which happened early March. That did not effect the performance at all but lately its been going nuts. My question is can I get a replacement and not be charged for the the LCD problem even though it didn't effect the performance? Just want to know if anybody here has had the same incident or something similar or even your input would be nice. Thanks In Advance
Sent from my Paranoid JellyBeen Nexus using XDA Premium App
How dark is the spot you are talking about? Are the performance issues now related to the screen response? Because it kind of sounds like now there are issues with the screen because of the oil incident.. ;]
I had to warranty my D2G awhile back. I declared a few somewhat major cosmetic problems to them as I was a jeweler at the time and had probably damaged it in some way during the course of my work. The problem with my phone had ended up being hardware related and had nothing to do with the damage and so my phone was replaced.
Here's pics of the screen and the problems happened months after the oil spill
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But no the problem is that is gets hot and randomly reboots all day everyday the screen works perfectly except for the dark spot on screen
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Here's pics of the screen and the problems happened months after the oil spill
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make the background pure black, avoid putting light apps where the dark spot is, and then i would bring it in lol
maybe turn the brightness down a bit also
Well if I turn the light down its too dark and can't see anything where the dark spot is at. But that's not the problem I want to know can i get a replacement to fix the over heating problem and the random reboots that happens frequently. I have no problem with the dark spot on screen
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williep said:
Well if I turn the light down its too dark and can't see anything where the dark spot is at. But that's not the problem I want to know can i get a replacement to fix the over heating problem and the random reboots that happens frequently. I have no problem with the dark spot on screen
Sent from my Galaxy Nexus using XDA Premium App
Click to expand...
Click to collapse
Well if you bring it in and tell them about the spill, they will probably tell you the overheating & rebooting is from that and im pretty sure spills are not covered by the 1 year warranty. And the spill would void the warranty im pretty sure also.
If you have insurance they will replace it though.
You could always go to the store and see if the rep will let you exchange it. You might get a nice one. It's unlikely but withholding info I think is fraud.
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MrObvious said:
You could always go to the store and see if the rep will let you exchange it. You might get a nice one. It's unlikely but withholding info I think is fraud.
Sent from my xt862 using xda app-developers app
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Click to collapse
True thanks for the idea my girl just won't stop bugging me about it because I sent in my lg revolution about a week ago and got the nexus so she wanted to get a replacement d3 or something else
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williep said:
True thanks for the idea my girl just won't stop bugging me about it because I sent in my lg revolution about a week ago and got the nexus so she wanted to get a replacement d3 or something else
Sent from my Galaxy Nexus using XDA Premium App
Click to expand...
Click to collapse
Looks like that dark spot is over the cpu... I'd try saying the dark spot was caused by the heating issue and maybe not mention the cooking oil...
^^^^^^^
I second that. Tell them that one day the phone got really hot in her pocket and then this screen dark spot appeared. She had been dealing with it 'til now, but she's finally sick of it since these new issues arose.
I could also try that to just don't want to send the phone in and they open it and see oil inside and they charge me for a whole new device even though it happened months ago. Does anybody know where the water censors are or the only one is in back of phone?
Sent from my Galaxy Nexus using XDA Premium App
williep said:
I could also try that to just don't want to send the phone in and they open it and see oil inside and they charge me for a whole new device even though it happened months ago. Does anybody know where the water censors are or the only one is in back of phone?
Sent from my Galaxy Nexus using XDA Premium App
Click to expand...
Click to collapse
Just go in and they should replace it their if they have any in stock. Or they might offer you a different device.
It doesnt matter if it happened months ago, technically this would VOID your warranty. Like said above your best chance is to bring it in and say the it kept overheating in your pocket since a few months back and started noticing that dark spot.. If they did check the water sensors and they WERE TRIPPED then they wouldnt replace it, because that would void your warranty.
Yes that's right my less than 24 hour old one is broken. There is a hairline crack that runs from home button to heaphone jack. By the home button there is another small crack too.
The phone was not dopped at all and has been in otterbox commuter, and pretty bc much in my hands all day. I was holding the phone and all of the sudden it cracked. I'm really just at a loss for words and dumbfounded at how this happened.
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Someone maybe got a hold of your phone and dropped it then put it back?
Sent from my Evo 3D CDMA using xda app-developers app
Just holding it and it cracked? Suuuuure.
Inb4getouttaheresamsung
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Wouldn't want to shake your hand sounds like you have a mean death grip
Sent from my HTCONE
I hope you have insurance.
Sent from my HTC ONE using xda app-developers app
If you purchased with a credit card such as discovercard, you may be covered by some sort of accidental damage protection.
Pics or it didnt happen...
Sent from my T.A.R.D.I.S
I understand it sounds ridiculous, I ran a phone store for many years and heard stories and saw things I wish I didn't. One guy hands me his phone said it doesn't work, I asked if it got wet and he tells me that his cow ate it and then threw it back up again. We go through a lot of purell. I've never had someone tell me it just broke while holding it and trying to take a screen shot, but that's what happened.
I love the phone, it was running without hiccups all day. I don't want a different phone, but I don't want to be looking at a long road of replacements either and I think most of us can agree on that, so I had to share my experience.
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gsxrdennis25 said:
I understand it sounds ridiculous, I ran a phone store for many years and heard stories and saw things I wish I didn't. One guy hands me his phone said it doesn't work, I asked if it got wet and he tells me that his cow ate it and then threw it back up again. We go through a lot of purell. I've never had someone tell me it just broke while holding it and trying to take a screen shot, but that's what happened.
I love the phone, it was running without hiccups all day. I don't want a different phone, but I don't want to be looking at a long road of replacements either and I think most of us can agree on that, so I had to share my experience.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Lmao.... But teacher... My cow ate it!
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motoelliot said:
Pics or it didnt happen...
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Click to expand...
Click to collapse
When I get to work tomorrow I will post
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There is the defect, and this is turning into quite the process to have replaced
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gsxrdennis25 said:
There is the defect, and this is turning into quite the process to have replaced
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Click to expand...
Click to collapse
The way the crack is so hairline and straight it does seem believable some freak pressure point could have caused this. I have a good feeling we won't be seeing any more of these stories though =P
D3luSi0n4L said:
The way the crack is so hairline and straight it does seem believable some freak pressure point could have caused this. I have a good feeling we won't be seeing any more of these stories though =P
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Click to collapse
I'm pretty sure it was from pressing the home button, I was having some of the issues with the home and back not working properly. If you are having those issues too I would try to get and exchange while you can, hopefully this is just a freak accident.
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gsxrdennis25 said:
There is the defect, and this is turning into quite the process to have replaced
Sent from my HTCONE using xda app-developers app
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Click to collapse
That's not a crack in the screen. It looks like a line of pixels went out. Who's replacing it for you? Sprint? Walk into a store and tell them this happened out of nowhere. If you're still within 14 days, they have to replace it.
Sent from my HTCONE using xda app-developers app
eXplicit815 said:
That's not a crack in the screen. It looks like a line of pixels went out. Who's replacing it for you? Sprint? Walk into a store and tell them this happened out of nowhere. If you're still within 14 days, they have to replace it.
Click to expand...
Click to collapse
It is the internal LCD that is broken, not the outer glass. Sprint is giving me a fight but they will replace it, just sucks waiting and getting the run around. The more I use the phone the worse it's getting.
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gsxrdennis25 said:
It is the internal LCD that is broken, not the outer glass. Sprint is giving me a fight but they will replace it, just sucks waiting and getting the run around. The more I use the phone the worse it's getting.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
From the picks it doesn't look physically broken at all, it looks like, what someone else said, like a strip of pixels died. So, that could be a bad flex cable or a screen defect. maybe the otterbox was warping the phone? was it a snug fit?
I hate to be that guy, but I'll be the second story of "my screen actually did break and I have no idea how".
I will admit, the phone did take a drop off a couch on to tile; but no screen damage was done, just a slight scuff on the landing zone. That was 2 days ago.
Yesterday i'm out with some friends, doing some gardening at his place, and I pull out my phone and there's a hairline crack from the volume buttons to the home button, I'll update with a picture when I find my camera. And now today, when i woke up, I was using my phone and noticed some stuck pixles on the middle top of the screen. I bought the phone on the third and I'm not sure if this kind of thing should be covered or not; if it's even worht calling or going into sprint?
EDIT: LINK TO ALBUM HERE
I couldn't get the pixle since they are so damn small and i don't have a macro lens for the camera.
I don't even know how it could have happend while it was in my pocket or from the fall(last picture) since it wasn't broken at all that day.
I reveretd to stock rom without SU but we cannot removed the tamper markings if i contact sprint what do i do about that?
I am going to agree and say that is a pixel issue. Glass does not crack like that or a LCD screen unless it is intentionally scored.
felacio said:
From the picks it doesn't look physically broken at all, it looks like, what someone else said, like a strip of pixels died. So, that could be a bad flex cable or a screen defect. maybe the otterbox was warping the phone? was it a snug fit?
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Click to collapse
this is what I was going to say... I wonder if the case put some kind of pressure on the phone that damaged it or messed with the ribbon cable? or just bad QC
Dears,
just curious, does anyone have some idea abt what the small opening at the bottom is intended for? not sure how to describe what i mean, so pls see the enclosed picture.
I dont think it does anything, if you look close enough its just nothing.
and the paper says nothing about it: Xperia Z Parts Name
shulmus said:
Dears,
just curious, does anyone have some idea abt what the small opening at the bottom is intended for? not sure how to describe what i mean, so pls see the enclosed picture.
Click to expand...
Click to collapse
I always just assumed it was a noise cancelling microphone to filter background noise in calls.
DreadPirateDan said:
I always just assumed it was a noise cancelling microphone to filter background noise in calls.
Click to expand...
Click to collapse
The noise cancelling microphone is the little hole next to the camera, btw I always had the same question about this little thing on the bottom
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I think it's nothing but i will double check my disassembled phone when i get home.
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Airpressure opening for better gps maybe? Like the galaxy nexus
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Pls do
By the looks of it reminds me a reset button on some other less smart gadgets eg routers, etc
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Couldn't find anything.
Sent from my C6603 using xda premium
I guess this is used in water proof test in Sony service center.
@gm007
, anything under the silver square?
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DarkKrypt said:
@gm007
, anything under the silver square?
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Click to collapse
It's the speaker.
Sent from my C6603 using xda premium
Hmm is one of those things which is probably the most simplest
Sent from my C6603 using Tapatalk 2
the answer is simple
If you guys review all the side design
the bottom is the only side where both ends is ambidextrous (or something to that effect)
with each end have the same roundness
the sides and top have this plates that can only it a certain way,
one side is rounded while the other is flat
the bottom, without the key and hole
would mean possibility of reversal/wrongly stuck onto the unit
thus the hole (not exactly a hole,more like a key and hole)
is for installation process
I always assumed it was for this purpose? (Lanyard)
008bond said:
I always assumed it was for this purpose? (Lanyard)
Click to expand...
Click to collapse
Theyre talking about a different hole, see picture in 1st few posts
So? Any conclusions?
I think i once heard that this is the hole they use to inject/remove pressure into the phone to sort of create a vacume, one of the things that make is dust/water proof?
Hi guys
A couple of weeks ago I noticed a light leak in the bottom right corner of my HTC One. I'm sure it's leaking from near the Home button key. It seems as if the adhesive has come of or something, because it didn't happen since the beginning. It's visible only when the capacitive keys light up and the background in dark. The leak sprays on the screen for almost an inch!
I'm wondering how serious is this problem? What should I do?
I've attached a couple of pictures, they're not the best ones but thats what I could do with an iPhone 4.
raghav2511 said:
Hi guys
A couple of weeks ago I noticed a light leak in the bottom right corner of my HTC One. I'm sure it's leaking from near the Home button key. It seems as if the adhesive has come of or something, because it didn't happen since the beginning. It's visible only when the capacitive keys light up and the background in dark. The leak sprays on the screen for almost an inch!
I'm wondering how serious is this problem? What should I do?
I've attached a couple of pictures, they're not the best ones but thats what I could do with an iPhone 4.
Click to expand...
Click to collapse
it seems to me like a known "issue", it's called backlight bleeding. my phone has that too..
herwegan said:
it seems to me like a known "issue", it's called backlight bleeding. my phone has that too..
Click to expand...
Click to collapse
So do you just ignore it? Should I consider replacement?
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raghav2511 said:
So do you just ignore it? Should I consider replacement?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
i've seen this on several devices, so i don't think a replacement will help..
it can also worsen in time, mine had minimum bleed now it is just too obvious at night. it's been more than 4 months now..
Sent from my HTC One using Tapatalk 4
millicent said:
it can also worsen in time, mine had minimum bleed now it is just too obvious at night. it's been more than 4 months now..
Sent from my HTC One using Tapatalk 4
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Click to collapse
That is exactly what I'm worried about. It's its much worse than it looks..
Why didn't you replace the phone? Maybe you can disable the soft key light?
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raghav2511 said:
That is exactly what I'm worried about. It's its much worse than it looks..
Why didn't you replace the phone? Maybe you can disable the soft key light?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I decided it doesn't bother me that much and soft key light comes in handy especially at night ; I am only worried that the speaker moved a little bit away from the screen, curious how it'll perform in time..
Sent from my HTC One using Tapatalk 4
For what it's worth, I came across an app - Soft Buttons Light that permanently enables or disables the soft key lights; It did the trick for me. The best part is, it doesn't require root.
raghav2511 said:
For what it's worth, I came across an app - Soft Buttons Light that permanently enables or disables the soft key lights; It did the trick for me. The best part is, it doesn't require root.
Click to expand...
Click to collapse
This would be exactly the solution I'm looking for. Too bad it doesn't work with the latest version of the stock ROM anymore
gapper100 said:
This would be exactly the solution I'm looking for. Too bad it doesn't work with the latest version of the stock ROM anymore
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Click to collapse
Why dont you try skinned stock ROMs.. Such as Viper.. It gives the user an option to alter the light of the soft keys
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raghav2511 said:
Why dont you try skinned stock ROMs.. Such as Viper.. It gives the user an option to alter the light of the soft keys
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Yeah, that's what I ended up doing. Just installed a rooted stock ROM and a different app (Capacitive Buttons) to disable my button lights. Works just fine now.
The reason I would've preferred an app that doesn't require root is that I enjoy receiving OTA updates, so initially I didn't want to root. But all is well now, so whatever
gapper100 said:
Yeah, that's what I ended up doing. Just installed a rooted stock ROM and a different app (Capacitive Buttons) to disable my button lights. Works just fine now.
The reason I would've preferred an app that doesn't require root is that I enjoy receiving OTA updates, so initially I didn't want to root. But all is well now, so whatever
Click to expand...
Click to collapse
Haha that's exactly how I felt when I had to root for such non issues.. 'Whatver'
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I was just about to post a new thread, but saw this one.
Anyway, I also have this light leakage issue. It's coming from the bottom right corner of the screen where the screen meets the speaker cover. Kinda difficult to describe, but the fact that I spotted it and am now aware of it bugs me.
I'm way past my 14 days, so the only option is probably to send it to HTC.
adrenalinemotion said:
I was just about to post a new thread, but saw this one.
Anyway, I also have this light leakage issue. It's coming from the bottom right corner of the screen where the screen meets the speaker cover. Kinda difficult to describe, but the fact that I spotted it and am now aware of it bugs me.
I'm way past my 14 days, so the only option is probably to send it to HTC.
Click to expand...
Click to collapse
You can do that. Just make sure the replacement you get doesn't have any other major flaw like the camera purple tint
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raghav2511 said:
You can do that. Just make sure the replacement you get doesn't have any other major flaw like the camera purple tint
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
So much for these super high quality HTC Ones
adrenalinemotion said:
So much for these super high quality HTC Ones
Click to expand...
Click to collapse
If your camera is fine, I would suggest that you don't send in your phone for repairs. You can either learn to live with it or disable them completely. Ending up with a bad camera or getting stuck in a repair circle is worse!
Sent from my HTC One using xda app-developers app
Screen bleed issues
Having read some of the comments and issues with the M7 HTC One, please make use of these suggestions, if you
have a problem like i have,
1. The bleed issues and severity of these issues is 'handset specific' BUT is know by HTC and most retailers in the UK
(Carphone Warehouse, Phones 4U and all the UK carriers, ie, EE shops, etc).
2. I had this issue & can be resolved (in some or all instances by flashing a halo, or light Rom) This however is not ideal
for several reasons and obviously is not a fix as it invalidates your warranty if rooted and returned to the manufacturer or
retailer.
TAKE ACTION.
1. Return your handset and ask for a replacement, yes, they nearly all have some problems but after 30 mins of sifting through
a dozen or so handsets i found one that was "slightly better" than my first handset but not ideal.
2. Buy a Samsung, Sony or any other device if this matter is not resolved at, point of sale...
It's not the best BUT you do have rights and a choice, great handset, but not for everyone !!!!
So I recently got to try to take pictures with my phone underwater.... But one problem I came upon is that once my screen touches the water, it goes berserk and basically exits the camera app. I know I'm suppose to use the physical camera button but I can't even do that if the phone exits the camera app. How are people able to take videos and pictures under water???
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Mine Too
sushi143 said:
So I recently got to try to take pictures with my phone underwater.... But one problem I came upon is that once my screen touches the water, it goes berserk and basically exits the camera app. I know I'm suppose to use the physical camera button but I can't even do that if the phone exits the camera app. How are people able to take videos and pictures under water???
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Oh I thought it was just my phone. Mine too goes crazy when used in shower or underwater, the screen starts to have a mind of it's own.
halleyrokz said:
Oh I thought it was just my phone. Mine too goes crazy when used in shower or underwater, the screen starts to have a mind of it's own.
Click to expand...
Click to collapse
Yes. this is stupud. They make a water proof phone but you cannot use the phone when its wet. Thats why the new mini-app has been released.its called touch block.
sushi143 said:
So I recently got to try to take pictures with my phone underwater.... But one problem I came upon is that once my screen touches the water, it goes berserk and basically exits the camera app. I know I'm suppose to use the physical camera button but I can't even do that if the phone exits the camera app. How are people able to take videos and pictures under water???
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Try with this...
http://forum.xda-developers.com/showthread.php?t=2376305
Sent from my D6503 using Tapatalk
Try to restart the camera with physical camera button when it exit
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sushi143 said:
So I recently got to try to take pictures with my phone underwater.... But one problem I came upon is that once my screen touches the water, it goes berserk and basically exits the camera app. I know I'm suppose to use the physical camera button but I can't even do that if the phone exits the camera app. How are people able to take videos and pictures under water???
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm not sure what else you may be expecting. The phone can't tell the difference between your finger and water. That's why there's a hardware camera button....
Also, you'll notice that if there is water on the screen and you turn the screen off then back on, it learns to ignore that water and the touch works well. Obviously this doesn't work underwater or with water constantly falling on the phone.
Sent from my Xperia Z1 using Tapatalk
I'm not expecting it to work well under water or anything more. You've totally missed my question, I just want to know how people are able to do this
http://youtu.be/O3k3szQDmHM
Obviously their screen is not going crazy I assume and stays within the camera app to be able to record/ take pictures
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sushi143 said:
I'm not expecting it to work well under water or anything more. You've totally missed my question, I just want to know how people are able to do this
http://youtu.be/O3k3szQDmHM
Obviously their screen is not going crazy I assume and stays within the camera app to be able to record/ take pictures
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
use touch block on the mini apps after you open the camera
Omg thank you so much I knew I was missing something!!
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