Rooted phone won't connect allow phone calls or texts. - Xperia Z Q&A, Help & Troubleshooting

Hi,
I recently rooted my phone so that I can utilise it with a new Appradio2. It was running fine until yesterday when phone calls and texts stopped working all together, though data still works fine.
The phone occasionally pops up with an 'MM #6' error which appears to be caused then the phone IMEI has been locked out. I have been in contact with my phone provider (Giff-Gaff) and they have stated the phone isn't locked out.
My phone details are:
* Model no: C6603
* Android Version 4.1.2
* Baseband version 9x15A-ACEFWMAZQ-30110017-11
* Kernel version 3.4.0-g298631f-02021-gc1b7814
* Build number 10.1.A.1.434
The rooted apps I have been playing with are GMG Gesture, Greenify and Pimp My Rom.
I believe I was playing with Pimp My Rom before the issues were caused but I cannot remember what I changed. I also backed the phone up with Titanium Backup before the problem started and restored that backup yet it has not rectified the problem.
My last restort, unless anyone knows how I could resolve this is to return it to it's pre-rooted state and start again.
Any help would be grately appreciated.
Dave

drandall said:
Hi,
I recently rooted my phone so that I can utilise it with a new Appradio2. It was running fine until yesterday when phone calls and texts stopped working all together, though data still works fine.
The phone occasionally pops up with an 'MM #6' error which appears to be caused then the phone IMEI has been locked out. I have been in contact with my phone provider (Giff-Gaff) and they have stated the phone isn't locked out.
My phone details are:
* Model no: C6603
* Android Version 4.1.2
* Baseband version 9x15A-ACEFWMAZQ-30110017-11
* Kernel version 3.4.0-g298631f-02021-gc1b7814
* Build number 10.1.A.1.434
The rooted apps I have been playing with are GMG Gesture, Greenify and Pimp My Rom.
I believe I was playing with Pimp My Rom before the issues were caused but I cannot remember what I changed. I also backed the phone up with Titanium Backup before the problem started and restored that backup yet it has not rectified the problem.
My last restort, unless anyone knows how I could resolve this is to return it to it's pre-rooted state and start again.
Any help would be grately appreciated.
Dave
Click to expand...
Click to collapse
where did you buy the phone? if you buy it from a shady dealer they might have report it stolen and tell your celluar service to block the IMEI...I know this happen alot on GS3 forums or check to see if your IMEI has been deleted off your phone, flashing sometime does this too, again this is on GS3

G1_enthusiast said:
where did you buy the phone? if you buy it from a shady dealer they might have report it stolen and tell your celluar service to block the IMEI...I know this happen alot on GS3 forums or check to see if your IMEI has been deleted off your phone, flashing sometime does this too, again this is on GS3
Click to expand...
Click to collapse
I bought it direct from Amazon so I doubt that is the problem. Additionally I asked my Phone Network Providor and they said they can't see a problem with the IMEI.
Thanks for the reply.

drandall said:
I bought it direct from Amazon so I doubt that is the problem. Additionally I asked my Phone Network Providor and they said they can't see a problem with the IMEI.
Thanks for the reply.
Click to expand...
Click to collapse
did you check to see if IMEI show up oin the device?

G1_enthusiast said:
did you check to see if IMEI show up oin the device?
Click to expand...
Click to collapse
Yes I typed in *#06# on my phone and checked my IMEI number appeared fine. I then sent that to GiffGaff (my mobile network provider) asking whether it had been blocked and they said it hadn't.

drandall said:
Yes I typed in *#06# on my phone and checked my IMEI number appeared fine. I then sent that to GiffGaff (my mobile network provider) asking whether it had been blocked and they said it hadn't.
Click to expand...
Click to collapse
hmmm i'm not sure, you might wanna do a wipe and try returning it for another one.

G1_enthusiast said:
hmmm i'm not sure, you might wanna do a wipe and try returning it for another one.
Click to expand...
Click to collapse
I'll try un-rooting it and see if that resolves the problem. If it doesn't then I'll return it to the supplier and get a replacement. That won't be such a bad thing as I have a little scratch on the screen anyway.
Thanks for the help
Dave

Just refresh Rom. That should solve your problem
[email protected] from XDA premium

drandall said:
I believe I was playing with Pimp My Rom before the issues were caused but I cannot remember what I changed.
Click to expand...
Click to collapse
Then as already advised reflash and start from scratch which is what you should just do in these situations because no one can help unless you can list exactly what you've done.

XperienceD said:
Then as already advised reflash and start from scratch which is what you should just do in these situations because no one can help unless you can list exactly what you've done.
Click to expand...
Click to collapse
Just to update you all, I unrooted and reflashed the phone and the error remained. Since then I've been in contact with the phone supplier (AVTree LTD, via Amazon.co.uk) and they have stated that they have had several complaints regarding phones from the same supplier recently and have forwarded the information onto Suffolk Police to look into. They have also said that they will offer me a full refund and will cover the cost of returning the phone.
Looking on the bright side at least it appears that I didn't do anything to kill the phone. I have also ordered a new one that is now £60 cheaper than the price I bought the last one for.
Thanks for all your help.
Dave

drandall said:
Just to update you all, I unrooted and reflashed the phone and the error remained. Since then I've been in contact with the phone supplier (AVTree LTD, via Amazon.co.uk) and they have stated that they have had several complaints regarding phones from the same supplier recently and have forwarded the information onto Suffolk Police to look into.
Click to expand...
Click to collapse
Doesn't sound good but at least you've not lost anything.

Related

your sim card does not allow connection to this network

My HTC Incredible S signal bar got cross and mobile say out service area.
When I manually try to select network it says 'sim card does not allow connection to this network'
I have installed 3,4 ROMs but same issue, tried different radios but same issue.
Also tried *#*#4636#*#* thing, turned off then on radio many times but no use.
Any help will be highly appreciated!
One thing to note is that I can connect GPRS/ EDGE and browse normally without any issue still it shows no signal, but when try to make a call it says out of service area.
Also when phone restarts it locks on to network showing signals. but as soon as i make call signals are lost.
Awaiting help..
have u put the back part (the part which u seperate the phone to remove the battery) together firmly? that happened to me and as soon as i clicked the case together it worked!
Sent from my HTC Incredible S using xda premium
Back cover is securely fixed, I have also cleaned the contacts of phone to back cover but still the same problem
awaiting help..
umartariq said:
My HTC Incredible S signal bar got cross and mobile say out service area.
When I manually try to select network it says 'sim card does not allow connection to this network'
I have installed 3,4 ROMs but same issue, tried different radios but same issue.
Also tried *#*#4636#*#* thing, turned off then on radio many times but no use.
Any help will be highly appreciated!
One thing to note is that I can connect GPRS/ EDGE and browse normally without any issue still it shows no signal, but when try to make a call it says out of service area.
Also when phone restarts it locks on to network showing signals. but as soon as i make call signals are lost.
Awaiting help..
Click to expand...
Click to collapse
Are you sure you have a SIM unlocked IncS? Sounds like it may be SIM locked.
tpbklake said:
Are you sure you have a SIM unlocked IncS? Sounds like it may be SIM locked.
Click to expand...
Click to collapse
+1 But I've never seen this before or else I'd help you out.
Sent from my Incredible S using xda premium
Sim card might have issues. Have you tried another one or sim in another phone?
Nonverbose said:
Sim card might have issues. Have you tried another one or sim in another phone?
Click to expand...
Click to collapse
I agree with this. I had this problem when i had to swap SIMs due to a plan change. Got a DOA SIM resulting in this guy's same symptoms.
itsbeertimenow said:
+1 But I've never seen this before or else I'd help you out.
Sent from my Incredible S using xda premium
Click to expand...
Click to collapse
Thank you all for the replies, BUT I have tried all 5 carriers available in my country. The behavior is same for all SIMs. I bought unlocked Inc S. There is no doubt that it is locked because this strange behavior occurred suddenly when i was using my phone as usual. No new application / ROM or anything else was installed. It just suddenly started this behavior.
I think I have to send my device to HTC. At first I was trying to resolve the issue with help of you guys because it has no warranty. I have to pay for all the repair costs.
Anyway please keep me updated if any solution is available.
I'll too inform when my phone gets repaired that what was the issue, which might help some one suffering from same problem.
Thanks!
hmm probably u shuld restore to stock b4 sending to HTC! better chance of fixing it?
Follow this guide!
http://forum.xda-developers.com/showthread.php?t=1359555
SOLVED
thank you all for the support
problem was that TELECOM REGULATORY AUTHORITY of our country blocked the set due to some misunderstanding, which was unlocked by them.
umartariq said:
thank you all for the support
problem was that TELECOM REGULATORY AUTHORITY of our country blocked the set due to some misunderstanding, which was unlocked by them.
Click to expand...
Click to collapse
HI
I have exactly the same problem than you
can you explain me how you solve it ?
Regards,
umartariq said:
I think I have to send my device to HTC. At first I was trying to resolve the issue with help of you guys because it has no warranty. I have to pay for all the repair costs.
Anyway please keep me updated if any solution is available.
I'll too inform when my phone gets repaired that what was the issue, which might help some one suffering from same problem.
Thanks!
Click to expand...
Click to collapse
so what was it?
---------- Post added at 05:44 AM ---------- Previous post was at 05:36 AM ----------
umartariq said:
thank you all for the support
problem was that TELECOM REGULATORY AUTHORITY of our country blocked the set due to some misunderstanding, which was unlocked by them.
Click to expand...
Click to collapse
what do you mean? so it was blocked by IMEI?
[Q][HELP] No Service after S-OFF & ROM installation
Hi,
I have a similar problem. My sister just bought a gently used Canadian Incredible S. It was unlocked and working fine on her carrier, Fido, but was running Gingerbread. Since the carrier doesn't offer this model, I decided to root it and install a custom ROM. I tried following THIS guide, but I rapidly ran into problems. I have to say it was my first time. First, the dev unlock failed with a simple "[ERR] Command error!!!" in fastboot. I did a search and finally realised my HBOOT was already at 1.13.0000 and that it was impossible to dev unlock. I also read that S-OFF was equivalent so I skipped the unlock and tried to flash the recovery, but that failed too. Then, I decided to skip Nonverbose's script and the RUU and use Revolutionary to S-OFF and install the recovery software. That worked so I installed Superuser, the ViperVIVO 1.3.0 ROM and did all the wipes. The phone works fine but it doesn't pick any signal. I flashed a new radio, the 11M, redid the APN settings and changed to WCDMA only with the secret code, but nothing works. I finally restored to the Gingerbread backup, but there still is no service. Any help would be greatly appreciated to understand and fix the problem.
Thank you!

[Q] What happened !?!? HELP ME!

Hi all,
I'm a complete noob from blackberry.
Got a i9305 last nite, before I left the store it was tested and all and all looked good. Came home and charged the phone and now it won't detect my sim card. Took it back to the store and they won't honor the warranty because they said the phone was jailbreaked. All i did was used the wifi to download some legit apps and plugged it into my mac air to do some file transfer using 'Android Transfer'. The phone cannot even detect IMEI.
I didn't do any jailbreak activities on the phone (at least to my knowledge), so i have no idea why the phone is like this.
Q:
what happened?
What to do now?
What to do to avoid similiar incidents? (Should I backup my 'OS' ? how? -0 knowledge with Android)
Appreciate all your advise.
If you didn't do anything to your phone. Go to setting and in back and reset, restore it to factory which will erase all that was installed.
We don't jailbreak our devices only root and flash custom roms
Or they sold you a bad device and aren't helping you.
Sent from my GT-I9305 using xda premium
Sounds to me like you were sold a bad device. Unless you're omitting something, but you have no reason to do that on the internet so I reckon you were sold a bad device.
QLau said:
Hi all,
I'm a complete noob from blackberry.
Got a i9305 last nite, before I left the store it was tested and all and all looked good. Came home and charged the phone and now it won't detect my sim card. Took it back to the store and they won't honor the warranty because they said the phone was jailbreaked. All i did was used the wifi to download some legit apps and plugged it into my mac air to do some file transfer using 'Android Transfer'. The phone cannot even detect IMEI.
I didn't do any jailbreak activities on the phone (at least to my knowledge), so i have no idea why the phone is like this.
Q:
what happened?
What to do now?
What to do to avoid similiar incidents? (Should I backup my 'OS' ? how? -0 knowledge with Android)
Appreciate all your advise.
Click to expand...
Click to collapse
No IMEI you have either been sold a damaged phone or you have flashed stuff on it .
Highly unlikely for a hardware failure a few hours after phone is tested . Why test is it a refurb / used item ???
Return the item to the vendor and ask what has broken the warranty and to show you proof of such .
No / wrong IMEI phone will not work as a phone .
Whyare you are asking to backup a phone in other posts that is faulty ???
jje
When I first got my phone and wanted to set in the sim it didnt go well cuz I didnt push it till it clicked. So just to be sure, look if you've put it right.
QLau said:
Hi all,
I'm a complete noob from blackberry.
Got a i9305 last nite, before I left the store it was tested and all and all looked good. Came home and charged the phone and now it won't detect my sim card. Took it back to the store and they won't honor the warranty because they said the phone was jailbreaked. All i did was used the wifi to download some legit apps and plugged it into my mac air to do some file transfer using 'Android Transfer'. The phone cannot even detect IMEI.
I didn't do any jailbreak activities on the phone (at least to my knowledge), so i have no idea why the phone is like this.
Q:
what happened?
What to do now?
What to do to avoid similiar incidents? (Should I backup my 'OS' ? how? -0 knowledge with Android)
Appreciate all your advise.
Click to expand...
Click to collapse
Maybe you want to verify with the store what they mean by jailbreak? Sim unlocked? Rooted?
Was it a store selling 2nd hand phones? If so, it's quite hard to have any form of warranty. I'm sure there are ways about this once the experts in this forum know more about the nature of your problem.
It's quite hard for them to look into this post though, cos the title doesn't seem to help describe the nature of your problem. You could have used a title like "no IMEI detected" or something like that.
mr.megi said:
When I first got my phone and wanted to set in the sim it didnt go well cuz I didnt push it till it clicked. So just to be sure, look if you've put it right.
Click to expand...
Click to collapse
has no effect on imei

Other party cant hear me on the call!

Having a strange issue with my HTC one.
History -The phone is not rooted it's on stock 4.3 with 5.5 upgraded about 2 weeks ago.
Today I have noticed that I can't be heard by the other party when I speak on the phone, I can hear him but he can't hear me.
There is not issue when I speak on the speaker, the issue is only when I use the phone without a speaker.
I have disconnected any Bluetooth devices.
I have restarted the phone, but nothing else except of that.
Any ideas what it might be?
modesty1 said:
History -The phone is not rooted it's on stock 4.3 with 5.5 upgraded about 2 weeks ago.
Click to expand...
Click to collapse
I think you need to contact HTC support or the store where you bought it. You could try a factory reset, but it's fundamentally not your problem if you haven't done any weird modifications to the phone.
fenstre said:
I think you need to contact HTC support or the store where you bought it. You could try a factory reset, but it's fundamentally not your problem if you haven't done any weird modifications to the phone.
Click to expand...
Click to collapse
The issue is that I bought the phone in another country, so I was wondering if there is a more local solution for this, and/or is it a known issue with this phone, As it happened out of the blue!
modesty1 said:
The issue is that I bought the phone in another country, so I was wondering if there is a more local solution for this, and/or is it a known issue with this phone, As it happened out of the blue!
Click to expand...
Click to collapse
Some things you can try:
- Contact HTC anyway. It's possible they'll service your phone even though it was bought in another country.
- Factory reset (this probably won't help).
- Update your firmware.
- S-Off and test as many firmwares as you can. You may want to check your version of HBOOT, and if it's an early version, S-Off before upgrading your firmware. Because the newer firmware is unreliable to S-Off.

[Q] H+ gone, can make calls; don't know what to look for.

Hello friends,
I have the Z for almost two years now, and have had a issue for a long time; here goes:
A long time ago, I started flashing roms, and everything was all right. After a few months I noticed that I had no H+ any more.
Because I thought that the TELE-2 service was horrible I left it. Eventually I thought I was shut off, and because I'm more of a WiFi user, I left the issue.
Now, after a year, I decided to call TELE-2 and they tried to help me restoring my APN settings. Everything was all right but I still can't use 3g.
I can make calls, but as soon as I turn off WiFi, my network connectivity disappears and shows a exclamation mark.
entering *#*#4636#*#* gives me some information, but I'm not sure what to make of it. Roaming is enabled, HTTP client test gives:
FAIL: IOexeption.
I'm thinking this has something to do with my modem/ baseband?
Can someone point me to a correct thread because I'm not even sure what this issue is called.
Or perhaps teach me how to treat network connectivity issues in the future?
If further information is needed I'll fill it in. Remember, I have some knowledge, but I'm still pretty much a noob!
Bump?
Nyahaha1171 said:
Hello friends,
I have the Z for almost two years now, and have had a issue for a long time; here goes:
A long time ago, I started flashing roms, and everything was all right. After a few months I noticed that I had no H+ any more.
Because I thought that the TELE-2 service was horrible I left it. Eventually I thought I was shut off, and because I'm more of a WiFi user, I left the issue.
Now, after a year, I decided to call TELE-2 and they tried to help me restoring my APN settings. Everything was all right but I still can't use 3g.
I can make calls, but as soon as I turn off WiFi, my network connectivity disappears and shows a exclamation mark.
entering *#*#4636#*#* gives me some information, but I'm not sure what to make of it. Roaming is enabled, HTTP client test gives:
FAIL: IOexeption.
I'm thinking this has something to do with my modem/ baseband?
Can someone point me to a correct thread because I'm not even sure what this issue is called.
Or perhaps teach me how to treat network connectivity issues in the future?
If further information is needed I'll fill it in. Remember, I have some knowledge, but I'm still pretty much a noob!
Click to expand...
Click to collapse
Nyahaha1171 said:
Bump?
Click to expand...
Click to collapse
Well, I would think you have either unlocked bootloader wrongly (usually slight chance) or flashed wrong FTF/ROM for your device.
Now I would suggest you go to STOCK ROM for your device first. You can flash it via flashtool
You would need FTF from general section and also flashtool which you can get from here
http://www.flashtool.net/index.php
You can search xda for how to use it. If you still have questions, quote me and I would be glad to help
Hnk1 said:
Well, I would think you have either unlocked bootloader wrongly (usually slight chance) or flashed wrong FTF/ROM for your device.
Now I would suggest you go to STOCK ROM for your device first. You can flash it via flashtool
You would need FTF from general section and also flashtool which you can get from here
You can search xda for how to use it. If you still have questions, quote me and I would be glad to help
Click to expand...
Click to collapse
Yes, I tried it already, I found a Dutch Generic FTF, flashed it but it didn't work. If I remember correctly there was a option to only flash the Baseband/Radio.
I expected that something like that was broken and that reflashing the original might fix it. But alas, bad luck. Would it be a good idea to learn how to logcat?
Would it be helpful if I provided these?
Thanks in advance.
Nyahaha1171 said:
Yes, I tried it already, I found a Dutch Generic FTF, flashed it but it didn't work. If I remember correctly there was a option to only flash the Baseband/Radio.
I expected that something like that was broken and that reflashing the original might fix it. But alas, bad luck. Would it be a good idea to learn how to logcat?
Would it be helpful if I provided these?
Thanks in advance.
Click to expand...
Click to collapse
I would like you to check on your xperia Z box it's exact model number with baseband and every other detail you can provide. Also, tell me if you got it sim free or had a contract or something like that. Are you on unlocked bootloader ?
Hnk1 said:
I would like you to check on your xperia Z box it's exact model number with baseband and every other detail you can provide. Also, tell me if you got it sim free or had a contract or something like that. Are you on unlocked bootloader ?
Click to expand...
Click to collapse
On a contract, but warranty doesn't matter. Unlocked Bootloader, Rooted, currently running 5.1 Resurrection.
All right, here goes:
- C6603
- GSM/GPRS/EDGE 850/900/1800/1900& UMTS/HSPA Bands 1/5/8 & LTE 1/3/5/7/8/20
- SI 1270-4181.6 NL
- S/N: CB5A1TNCA0
Let's hope this suffices. I presume that by flashing a ROM with wrong Baseband in the
past my phone can't communicate with the towers in my area; because every part of the world uses different frequencies?
Nyahaha1171 said:
On a contract, but warranty doesn't matter. Unlocked Bootloader, Rooted, currently running 5.1 Resurrection.
All right, here goes:
- C6603
- GSM/GPRS/EDGE 850/900/1800/1900& UMTS/HSPA Bands 1/5/8 & LTE 1/3/5/7/8/20
- SI 1270-4181.6 NL
- S/N: CB5A1TNCA0
Let's hope this suffices. I presume that by flashing a ROM with wrong Baseband in the
past my phone can't communicate with the towers in my area; because every part of the world uses different frequencies?
Click to expand...
Click to collapse
Can you check which frequencies your network provider uses ?
Usually it's available on their websites. In the mean time I'll look for a ROM you can flash and see if that helps! We might be going to STOCK ROM !
Also check which model does your custom ROM shows!
In the pictures, you can clearly see the difference in basebands between C6602/03 models.
Hnk1 said:
Can you check which frequencies your network provider uses ?
Usually it's available on their websites. In the mean time I'll look for a ROM you can flash and see if that helps! We might be going to STOCK ROM !
Also check which model does your custom ROM shows!
In the pictures, you can clearly see the difference in basebands between C6602/03 models.
Click to expand...
Click to collapse
All right. I've tried to find out what frequenties my provider uses, asked around on the forum and it seems no one is willing to help me.
It seems they are not willing to disclose frequency information and keep changing subjects; also when other people ask this question.
This might make things a little harder. Also, you advised me to try out stock again, I'm willing to do this, but I have to say:
I hate Google. I hate them more than anything and would like to leave the stock experience as fast as possible.
Let us see what the steps are I should take now.
- Flash Stock ROM/Baseband
- ???
- Profit
As mentioned earlier, I tried this before, and it didn't work. So I must be missing something. Just in case I didn't explain my self well enough;
I can make calls, I can't use 3G/HSDPA. When using network monitor, everything fails, unless I reconnect with WiFi. My Bootloader is unlocked, and I
am rooted. Resurrection Team uses Evo kernel (Which I hate because it's pretty unstable.), However, My issues predate the kernel by far.
It seems I'm really failing in correctly flashing my device, because there always seems to be something wrong.
Either it gets extremely laggy, or it randomly reboots (2 to 3 times a day. Unable to reproduce.), No audio when calling unless on speaker and a plethora of other issues.
This could also explain why my internet doesn't work. But it seems unlikely for me to fail in correctly flashing my device for 2 years, don't you agree?
EDIT: Can't even use *#*#service#*#*, doesn't work like everything else.
Nyahaha1171 said:
All right. I've tried to find out what frequenties my provider uses, asked around on the forum and it seems no one is willing to help me.
It seems they are not willing to disclose frequency information and keep changing subjects; also when other people ask this question.
This might make things a little harder. Also, you advised me to try out stock again, I'm willing to do this, but I have to say:
I hate Google. I hate them more than anything and would like to leave the stock experience as fast as possible.
Let us see what the steps are I should take now.
- Flash Stock ROM/Baseband
- ???
- Profit
As mentioned earlier, I tried this before, and it didn't work. So I must be missing something. Just in case I didn't explain my self well enough;
I can make calls, I can't use 3G/HSDPA. When using network monitor, everything fails, unless I reconnect with WiFi. My Bootloader is unlocked, and I
am rooted. Resurrection Team uses Evo kernel (Which I hate because it's pretty unstable.), However, My issues predate the kernel by far.
It seems I'm really failing in correctly flashing my device, because there always seems to be something wrong.
Either it gets extremely laggy, or it randomly reboots (2 to 3 times a day. Unable to reproduce.), No audio when calling unless on speaker and a plethora of other issues.
This could also explain why my internet doesn't work. But it seems unlikely for me to fail in correctly flashing my device for 2 years, don't you agree?
EDIT: Can't even use *#*#service#*#*, doesn't work like everything else.
Click to expand...
Click to collapse
Thank you so much for your detailed response. We love as much information we can have to answer your queries better.
I was trying to find out your network baseband because this would help me establish which STOCK ROM to flash. To inquire about your baseband, call your network provider from your phone and ask them these questions. Tell them you need to know for a phone you bought internationally and want to know if baseband matches or not. They would tell you in a moment.
I am sure you must know alot about flashing but sometimes, some roms are specific for certain models. Like it might be for a different baseband but not for other. Usually flashing roms doesnot play with your basebands but if you got some home brewed rom which is made over stock, this can actually mess up your device. Same goes for kernels if they are directed at a particular model, and it can act differently.
I am not sure why you blame Google as Sony is responsible for producing this phone so maybe enlighten me a bit ?? Sony has got custom UI , not actually Google.
What I would suggest is that flash an older FTF like KITKAT or Jeally Bean to your device and see if it works. Next if it doesnot, update your device using SONY COMPANION and not flashtool. Sometimes this also helps.
By the way do you have an official Sony care near your place ?
Hnk1 said:
Thank you so much for your detailed response. We love as much information we can have to answer your queries better.
I was trying to find out your network baseband because this would help me establish which STOCK ROM to flash. To inquire about your baseband, call your network provider from your phone and ask them these questions. Tell them you need to know for a phone you bought internationally and want to know if baseband matches or not. They would tell you in a moment.
I am sure you must know alot about flashing but sometimes, some roms are specific for certain models. Like it might be for a different baseband but not for other. Usually flashing roms doesnot play with your basebands but if you got some home brewed rom which is made over stock, this can actually mess up your device. Same goes for kernels if they are directed at a particular model, and it can act differently.
I am not sure why you blame Google as Sony is responsible for producing this phone so maybe enlighten me a bit ?? Sony has got custom UI , not actually Google.
What I would suggest is that flash an older FTF like KITKAT or Jeally Bean to your device and see if it works. Next if it doesnot, update your device using SONY COMPANION and not flashtool. Sometimes this also helps.
By the way do you have an official Sony care near your place ?
Click to expand...
Click to collapse
I blamed Google, because I genuinely hate them. They step on people, and violate human rights many people died defending. But that's a different story. Alas, I eventually flashed Stock 10.3.1.A.2.67; the first rom my phone came shipped with. It didn't work either. I'm starting to think that something might be broken because I don't have warranty any longer that would be a bummer. But let's continue. I can't use Sony update service because my bootloader is unlocked. And last time I checked it couldn't be relocked right? Also, there isn't anything like a Sony center near me.
Nyahaha1171 said:
I blamed Google, because I genuinely hate them. They step on people, and violate human rights many people died defending. But that's a different story. Alas, I eventually flashed Stock 10.3.1.A.2.67; the first rom my phone came shipped with. It didn't work either. I'm starting to think that something might be broken because I don't have warranty any longer that would be a bummer. But let's continue. I can't use Sony update service because my bootloader is unlocked. And last time I checked it couldn't be relocked right? Also, there isn't anything like a Sony center near me.
Click to expand...
Click to collapse
i think you have lost some values from TA backup. Use flashtool to relock it and see if that helps. Did you make a TA backup when you unlocked it ?
Hnk1 said:
i think you have lost some values from TA backup. Use flashtool to relock it and see if that helps. Did you make a TA backup when you unlocked it ?
Click to expand...
Click to collapse
Nope, saw a thread coming by this morning, also about TA partitions. I'm afraid that at the time I wasn't aware yet of the TA. Is this really bad or can it still be saved? When flashing
a rom, does it get overwritten?
Also, the SI number on my box says 1270-4181.6, yet the customization version on the phone states that I'm running 1270-4975_R3B. Even though I found a Dutch version.
Is this correct?
Nyahaha1171 said:
Nope, saw a thread coming by this morning, also about TA partitions. I'm afraid that at the time I wasn't aware yet of the TA. Is this really bad or can it still be saved? When flashing
a rom, does it get overwritten?
Also, the SI number on my box says 1270-4181.6, yet the customization version on the phone states that I'm running 1270-4975_R3B. Even though I found a Dutch version.
Is this correct?
Click to expand...
Click to collapse
TA numbers are device specific and if lost, they can result in WIFI and Bluetooth problems for most users but it is rare. Sometimes relocking bootloader can fix these as well but you said you havenot been able to . Are you connecting in fastboot mode for that using flashtool?
I think you should look at this thread for SI number and try to change it accordingly. Remember only the first link is Xperia Z specific and other links for other devices which might work to change your SI
http://forum.xda-developers.com/xperia-z/general/info-xperia-z-firmware-customizations-t2287283
http://forum.xda-developers.com/xperia-u/general/change-si-easy-t2005562
http://forum.xda-developers.com/xperia-u/general/change-si-easy-t2005562
TA partitions have been successfully repaired by SONY service centres. you can mail them your phone and wait for them to return it back. Make sure you email/call before you dispatch your phone and make details accordingly!
Nyahaha1171 said:
Nope, saw a thread coming by this morning, also about TA partitions. I'm afraid that at the time I wasn't aware yet of the TA. Is this really bad or can it still be saved? When flashing
a rom, does it get overwritten?
Also, the SI number on my box says 1270-4181.6, yet the customization version on the phone states that I'm running 1270-4975_R3B. Even though I found a Dutch version.
Is this correct?
Click to expand...
Click to collapse
Hey I remember that you have not tried this so I thought you should give it a try.
Sony Emma Flashtool
http://developer.sonymobile.com/services/flash-tool/
How to use it
https://www.youtube.com/watch?v=g8azjXu4etI
Try repairing your phone with this and see what happens.
Quote me in case you expect a reply. Good Luck

[Q] C6903 weird SIM / network error (with really bad timing)

Hi you all! Please help a girl in trouble!
Some time ago I flashed 3SE rom (1276-2189_14.5.A.0.242_R1D) on my phone because ..well.. the Nordic combined lollipop update took ages and I didn't wanna wait no longer.
The flashing went well and the phone worked properly. About one month ago the usb-cover came off so I sent it to get repaired.
Yesterday I finally got my phone back after three weeks and was such a happy girl. I flashed the customized NCB (1276-9897 14.5.A.0.270_R1D) to get rid of the 3-logo when booting. Then I moved all my photos n stuff on the phone... and first after this I inserted the SIM-card - only to notice that the phone does not work.
It won't connect to network. Says stuff like "invalid card", "emergency calls only". Everything else seems to be OK. I have tried a couple of SIM-cards that work in other phones, but nothing. The cards are not home cut, they are original micro sims. I took the sim lock off also, but it does not help.
I have tried flashing several roms, but still the same. I noticed that on some it get's some kind of signal strength, but on some roms it's just 0. I've flashed with flashtool and used also Sony PC Companion. But still the problem remains.
The IMEI can still be seen. On the phones package is the text SI 1276-2949.11 (FI, DA, IS, SV, NO). The phone is less than one year old.
Before everything got wrong the bootloader was unlocked. I checked with Flashtool to unlock bootloader and it showed the IMEI and redirected me to Sony's site, but I got a bit scared if some quarantee would get void. I don't remember the BLU redirecting me before to Sony's site if I have fiddled around with the phone and Flashtool..? The phone is unrooted and I would want to keep it that way. [Edit: it says "Rooting status: Bootloader unlock allowed: Yes"]
Now I am only very confused, and very stuck.
One thing that makes this crappier is that I am leaving tomorrow for my vacation, a trip that will last over one month... I really need my Xperia Z1 working and with me (and I really should be packing etc. instead of googleing and trying to figure out wtf I've done this time.... Unfortunately I really need that phone with me ).
Can somebody help, does anyone have any ideas?
And of course I have also tried the SIM cards with some paper behind them so that they would fit tighter.
If I try to put the APN manually it says that "Access Point Name settings are not available for this user".
I just tried once again to fix the phone with PC Companion, no luck.
Here is some info:
Model number
C6903
Processor info
Qualcomm MSM8974
Baseband version
8974-AAAAANAZQ-10270075-68
Kernel version
3.4.0-perf-ge46ae34-00767-g4bd551b
[email protected]#1
Fri Apr 17 08:24:04 2015
Build number 14.5.A.0.270.
Hello!
I can't find much to do but try to downgrade to a previous working version that was on your phone, and completely wipe everything (with stuff backed up of course) and see if the sim works, then update using PCC.
That's all I can think of, good luck and have a nice trip!
Regards,
~J2C
Just2Cause said:
Hello!
I can't find much to do but try to downgrade to a previous working version that was on your phone, and completely wipe everything (with stuff backed up of course) and see if the sim works, then update using PCC.
That's all I can think of, good luck and have a nice trip!
Regards,
~J2C
Click to expand...
Click to collapse
Hi and Thanks for the hints!
The 3-version of Lollipop worked earlier, but not anymore. Unfortunately I think it is the only version I can find from those that has worked on the phone earlier. Can't seem to find the original anywhere. I have had some backups of the phones and firmwares, but my computers got messed up, so I've lost some of the roms (and of course I have tons of other stooopid backups and their backups )
I'm trying to downgrade to some 14.3. global thingie right now, but my hopes aren't too high since I've done this already few times.
And thanks! I am sure that one busted phone can't mess up my vacation even if it makes it much complicated (water resistant, good camera, gps and battery etc.) But hey, what the heck, it's summer and I'm off duty
Re_T said:
Hi and Thanks for the hints!
The 3-version of Lollipop worked earlier, but not anymore. Unfortunately I think it is the only version I can find from those that has worked on the phone earlier. Can't seem to find the original anywhere. I have had some backups of the phones and firmwares, but my computers got messed up, so I've lost some of the roms (and of course I have tons of other stooopid backups and their backups )
I'm trying to downgrade to some 14.3. global thingie right now, but my hopes aren't too high since I've done this already few times.
And thanks! I am sure that one busted phone can't mess up my vacation even if it makes it much complicated (water resistant, good camera, gps and battery etc.) But hey, what the heck, it's summer and I'm off duty
Click to expand...
Click to collapse
If that doesn't work, at least u can buy a cheapo black 'n' white Nokia phone for calls
Just2Cause said:
If that doesn't work, at least u can buy a cheapo black 'n' white Nokia phone for calls
Click to expand...
Click to collapse
At least they are proper phones that actually DO work.
It's a shame I don't have any of those good ones left.
No other ideas whatsoever? Anybody? Mumbo jumbo voodoo? Rain dance?
Can you see your imei in the service menu?
Yes, the IMEI is there.
Got it fixed in another country in three days!
The service company I used first had broken some chip on the phone... Won't be using their "services" anymore.
Re_T said:
Got it fixed in another country in three days!
The service company I used first had broken some chip on the phone... Won't be using their "services" anymore.
Click to expand...
Click to collapse
Glad you got it fixed.
So it was a broken chip? Or did the chip get damaged when the first company tried to fix this issue?

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