I updated today using mac and sony bridge,every thing was fine,but on restarting all i have now is just a triangular tool box sign and small blue loading screen
I think its in infinite boot mode,what to do?
:crying:
nobody developed infinity boot issue in xperia z.I have never rooted my phone-so option to get in to cwr
Use flashtool to flash the new ftf update,you can find it in general section.
Sent from my C6603 using xda premium
THANK GOD,I managed to repair using sony pc companion using the repair option:victory: But I hate sony now for making the sim tray so flimsy,I misplaced it and took 30 minutes to find it out
mathen said:
THANK GOD,I managed to repair using sony pc companion using the repair option:victory: But I hate sony now for making the sim tray so flimsy,I misplaced it and took 30 minutes to find it out
Click to expand...
Click to collapse
You should familiarize yourself with Flashtool though, it is a faster solution. I can't agree more about the sim tray though, I also have a nano-micro converter in there so imagine my discomfort when trying to switch simcards
By the way ,latest update by sony brings significant updates:highfive:
Yes i too am getting this tool sign and blue loading screen when i sometimes restart phone..it hangs there for a long time but eventually restarts the phone..why does this happen? What is this thing? dos it only happen on XZ? Here is a pic of it :-
Related
Hi, I hope someone can help
My X8 is 2 months old and has the latest Sony software installed. I installed xrecovery and messed with a few roms but decided that the standard software was good enough for me.
A couple of days ago, I took my phone out my pocket and it was totally dead. I replaced the battery (thinking android had crashed) and still no luck.
Once I got home I tried the charger and connecting to a PC, but still no charge light and phone seemed dead. I left it on charge for a day and no luck.
Contacted Sony and they said try the emergency update software, which of course did nothing.
I have had a few android phones and never seen this happen. I have tried removing the memory card and sim and no difference.
Is there some key combination (pushing the back key I know that one) that would help?
Has anyone else had this happen to them?
I've already had the same situation. The second day after I bought my x8, my phone was dead (don't know why). So I decided to go to the shop and I asked to replace my x8 by a NEW x8. And I'm now with my new X8 and since that day I use my x8 without problem So I advice you to go to the phone shop and get a new X8
Sent from my X8 using XDA App
This happened to my friend with his x10 mini.he just left it and tried to turn it on after two days and it worked.
Have you tried to use the repair from SE PC Companion, and when asked to, plugin your phone and keep pressed the back key until the green light comes up?
It's the only recovery method that I'm seeing
Thanks i have already sent it away to Sony. Hopefully ill get a new phone unlocked. When I get a reply from the service center, ill post what happened to it.
Thanks to all that replied
Dringie said:
Thanks i have already sent it away to Sony. Hopefully ill get a new phone unlocked. When I get a reply from the service center, ill post what happened to it.
Thanks to all that replied
Click to expand...
Click to collapse
u might get a new device with a cypress digitizer then you will be thankful that this one got fried
deym, my phone is bricked also.after running the bootloader it did not work
athrun0714 said:
deym, my phone is bricked also.after running the bootloader it did not work
Click to expand...
Click to collapse
Then credit yourself in this thread together with the date code to add a further entry to the list.
Hi
Guys who experienced sudden death of Xperia Z
complete death Or temporary death
>>> please mention here what was your phone model and its state;
C6602 /Root
C6602 /Unlock Bootloader
C6602
C6603 /Root
C6603 /Unlock Bootloader
C6603
10.1.D.0.317 - 10.1.D.0.322 - 10.1.A.1.350
& more explanation please!
Thanks :good:
Vote pls
please vote and explain...
:good:
- C6603 /Unlock Bootloader
- Stock kernel
- Stock based rom (10.1.A.1.350 retail fw based)
completely dead, got a new XZ
krabappel2548 said:
- C6603 /Unlock Bootloader
- Stock kernel
- Stock based rom (10.1.A.1.350 retail fw based)
completely dead, got a new XZ
Click to expand...
Click to collapse
thanks for vote and explain :good:
u got new xZ from sony by warranty or bootloader unlocking void warranty?
pls vote and write...
isn't thr any more experience?
C6603 /Unlock Bootloader
I have the Xperia Z with unlocked bootloader. I don't know what I did. I think I flashed the wrong file using the Flashtool on the mac. I have been having trouble with my Xperia Z on the .253 firmware. It still thinks its on the old firmware and tries to update and then it fails.
I couldn't get rid of the message, so I used Root Delete (or something like that) to just *hide* the app, but then I decided to try a default .253 ROM and it didn't have the 4G/LTS like mine did, so I tried to replace the ROM using the DE Generic one, and that was fine, but it was missing some apps. So I thought I'd use my CWM backup on my SD card. For some reason CWM was missing.
I wanted to install CWM, but I did it from within the Flashtool, rather than ABD then Flashtool from Terminal.
So, it ended up just sitting on the Sony screen. Not what I wanted. Tried to get it to play nice....nuda!
Therefore I have just finished flashing back the 10.1.1.A.1.253 DE Generic/Unbraded .tft file and it's rebooted nicely.
Now what I'm going to do is work a way to get the CWM back on there. I really want that to try and restore my ROM to the original factory and just use Root Delete to "hide" the update from my sight.
[SITUATION] Now resolved back to a working Xperia Z.
[SECRET] Use the Power+UP key combination for 10 seconds until you feel 3 consecutive vibrations. Download a Generic ROM. Install using Flashtool~!
C6603 BootLoader
[/B]
x102x96x said:
Hi
Guys who experienced sudden death of Xperia Z
complete death Or temporary death
>>> please mention here what was your phone model and its state;
C6602 /Root
C6602 /Unlock Bootloader
C6602
C6603 /Root
C6603 /Unlock Bootloader
C6603
10.1.D.0.317 - 10.1.D.0.322 - 10.1.A.1.350
& more explanation please!
Thanks :good:
Click to expand...
Click to collapse
I Have Problem No. 5, C6603 /Unlock Bootloader. Plus Wont Get Into Fastboot Or Flashmode.. I Am Sorry If I Said Something Wrong.. As This Is My First Post Here.
xperia z 6602
hi. i have a charge in my car. first time i plug it in my xperia z. suddenly my phn was black it wont show charging even not response me when i press switch button. i was shoked and worry to much. i came back home, got original dc charger, plug it in but no response. i push volume key + switch button together, my phone was on, i was hpy. butt my phone wont getting charging when i plug charger in it. it hurts me alot. i had only 30% charging left. aftr 4 hours my phn needs to be charg butt my phn not getting charging. a whole n8 my phn pluged with charger showing me red light . at new morning i took my phn to a repairing shop. he open my phn.change the battery, then my phn show sony logo and switched on again. repairman asked me let me know abt wts the issue ur phn not getting charging. aftr one day he told me that he cant find any problem,this is software issue ur phons no getting boot even a another battery put into. he says me ur bootmanager lost and we have not the file bla bla..... now my xperia z not show me red l8 whn i pluged charger into it. butt when i remove my battery then it show me red l8 4 just 10 to 15 sec. aftr this it wont give me any choice that i use it again.now its in dead codition.. help me or suggest me what to do.sorry if i said anything wrong. this is first time i wrote my situation on XDA. thanks
C6603 standard
Water through the back panel.
I get a red led when I plug the charger and then it goes off.
pfmboidi said:
C6603 standard
Water through the back panel.
I get a red led when I plug the charger and then it goes off.
Click to expand...
Click to collapse
I have the exact same problem, were you able to solve this and if yes how?
Jodus said:
I have the exact same problem, were you able to solve this and if yes how?
Click to expand...
Click to collapse
Hi. No, I sent it for repairs. The single worst thing I probably did was trying to turn it back on after it got wet. i wish I just turned it off and kept it off.
pfmboidi said:
Hi. No, I sent it for repairs. The single worst thing I probably did was trying to turn it back on after it got wet. i wish I just turned it off and kept it off.
Click to expand...
Click to collapse
Was able to fix it,i just letted it in the plug for a day and i was able to turn it back on
Jodus said:
I have the exact same problem, were you able to solve this and if yes how?
Click to expand...
Click to collapse
Sun is best choice to dry ur phone
After 3-4hrs if problems remains take it to official service
Sent via SM-N900
[SECRET] Use the Power+UP key combination for 10 seconds until you feel 3 consecutive vibrations. Download a Generic ROM. Install using Flashtool~!
i did that,and i feel 3 vibs,but flash tool just doesnt recognize device...no response from flash tool... can you please PM me the possible solution ??
Jodus said:
Was able to fix it,i just letted it in the plug for a day and i was able to turn it back on
Click to expand...
Click to collapse
This is bad advice: do not turn it back on or plug it in after water has gotten inside the phone. I killed it by trying to turn it back on right after i saw moist in the inside of the camera lens. It turned on for a few seconds and showed the xperia logo before turning off dead.
Do not risk short circuiting it. Let it dry for a while before you turn it on or plug it in.
Regardless, mine got replaced but I will not submerge it in water anymore.
Edit: just so you understand what I went through, I tried every single piece of advice that I could find to dry the inside. After a few weeks I just had to give up and take it to repairs.
Note: if the damage was caused by the back panel coming unglued I recommend to document this problem when you bring your phone in. It is a known problem but it helps with service centers that will go straight forward to blaming you for the water damage. I printed this whole thread and the links contained in here, put it in a folder and discussed it with the repair center.
pfmboidi said:
This is bad advice: do not turn it back on or plug it in after water has gotten inside the phone. I killed it by trying to turn it back on right after i saw moist in the inside of the camera lens. It turned on for a few seconds and showed the xperia logo before turning off dead.
Do not risk short circuiting it. Let it dry for a while before you turn it on or plug it in.
Regardless, mine got replaced but I will not submerge it in water anymore.
Edit: just so you understand what I went through, I tried every single piece of advice that I could find to dry the inside. After a few weeks I just had to give up and take it to repairs.
Note: if the damage was caused by the back panel coming unglued I recommend to document this problem when you bring your phone in. It is a known problem but it helps with service centers that will go straight forward to blaming you for the water damage. I printed this whole thread and the links contained in here, put it in a folder and discussed it with the repair center.
Click to expand...
Click to collapse
Best thing you can do is put your phone in a closed bucket with rice
Sent from my Full Android on C6603 using XDA Free mobile app
Donald K. said:
Best thing you can do is put your phone in a closed bucket with rice
Sent from my Full Android on C6603 using XDA Free mobile app
Click to expand...
Click to collapse
Yes. Tried it. Also tried the dehumidifier christals. Nothing.
It all depends on the extent of the water damage but it does not really matter if you short circuited the phone before trying to dry it.
Hey guys!
Today my Xperia Z (on .350) seemingly died. When not plugged in absolutely nothing works. When plugged in to the charger it goes in a red LED loop where it does the usual charging vibrate, then waits a few seconds, then vibrates three times. After that it shuts down and just starts again.
Does anyone have experience with this particular issue? I couldn't find anyone mentioning these exact conditions.
Cheers!
Ambroos
Did you tried pcc or sus?
Why you still on 350? It has a sudden death issue.
Sent from my C6603 using xda premium
gm007 said:
Did you tried pcc or sus?
Why you still on 350? It has a sudden death issue.
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
Yep, phone just doesn't do anything over USB, no fastboot, no flashboot, just the same as the charger.
I was on 350 because I work with Sony Mobile on a project and got my phone (a retail sample) from them. Update wasn't available and I didn't want to screw around with FTF's to avoid problems. We have a long weekend so I can't reach any of them 'till monday and would like to have a working phone by then.
If you have an external sd,remove it and try.
Sent from my C6603 using xda premium
Tried, didn't help...
I'm having the same problem, red led loop with 3 vibrates once the phone gets power to it. it wont turn on or show anything from the screen. Before this happened, the back camera had dew on the inside and the screen was flickering quite a bit before this problem occurred. i've opened the back of the phone (removed glass cover) to make sure there was no moisture inside. i'm hopeing it only needs something replaced inside of it. any help on this issue would be muchly appreciated
I got this problem also anybody have a way to fix this?
have you tried to flash a ftf from flashtool?
so i had my xperia z on and plugged it in to my pc and it went off and did not turn back on tried all the tips on the forum but none of them worked.
i only got the phone 8 days ago.
mtwiscool said:
so i had my xperia z on and plugged it in to my pc and it went off and did not turn back on tried all the tips on the forum but none of them worked.
i only got the phone 8 days ago.
Click to expand...
Click to collapse
Did u perform rooting? unlocking BL? flashing roms ?
either ways....getting your phone is one worst thing....
It is very hard to brick an Xperia device nowadays.
You sure is not just out of juice? Sometimes it can be that the battery suddenly dies and you have to leave it charging a lot of time to turn it back to life.
Locked or unlocked bootloader?
Flashtool should do the job in case of soft brick. Or even EMMA in case you are unlocked.
Does it get detected by the PC?
DrKrFfXx said:
It is very hard to brick an Xperia device nowadays.
You sure is not just out of juice? Sometimes it can be that the battery suddenly dies and you have to leave it charging a lot of time to turn it back to life.
Locked or unlocked bootloader?
Flashtool should do the job in case of soft brick. Or even EMMA in case you are unlocked.
Click to expand...
Click to collapse
unlocked bootlocker(unlocked when i got it)
battery was at 100%
rooted but no custom firmware or karnel and i did the root the day i got the phone and the phone died when pluging it into a pc to get some files from the phone the only application(on phone) open was boot up ones and Google chrome.
Not a Issue with the pc as i used an xpreia u and the xperia z worked on the same port.
the phone stopped even getting picked up by the pc only red led.
this is a know issue with the xperia z(from android) ics when i loocked at it, it seamed to be the sleep of death and power reset did not work.
firmware: default .434 uk
phone model: xperia c3603
Have you tried connenting it in fastboot mode?
DrKrFfXx said:
Have you tried connenting it in fastboot mode?
Click to expand...
Click to collapse
i did try that but it just flashed the red led
mtwiscool said:
i did try that but it just flashed the red led
Click to expand...
Click to collapse
Discarded driver corruption?
Reparations probably are gonna cost you as much as a new device if they need to replace the motherboard.
Youare not under warranty.
DrKrFfXx said:
Discarded driver corruption?
Click to expand...
Click to collapse
it still finds my old xperia u
and i did reinstall that with no success yestaday.
can you flash only the stock kernel from fast boot mode? i once had the same issue when the device failed to start with red led blink, and flashing the kernel fixed this issue.
You bought the phone with unlocked bootloader? Was it used? Else I think you're confusing unlockable and unlocked.
the phone has at last got to sony my issue should get fixed soon
mtwiscool said:
the phone has at last got to sony my issue should get fixed soon
Click to expand...
Click to collapse
Any news? My Z died most likely because I messed with terminal emulator (tried to get rid off CWM bootloop the easy way ) and it didn't boot up ever again... Only thing I get out of it is red led when pressing power and vol+ when usb is connected. Computer sees it as a usb device but cannot connect to it. No fastboot or flash mode. I'm going to send it for repairs but it will probably be too expensive to get it done.
I already got htc one to replace Z. One sounds awesome! Incredible speakers for a phone. It is fast and sweet. BUT it looks STUPID when you put Z and One side by side... And no waterproofness of course
webbimato said:
Any news? My Z died most likely because I messed with terminal emulator (tried to get rid off CWM bootloop the easy way ) and it didn't boot up ever again... Only thing I get out of it is red led when pressing power and vol+ when usb is connected. Computer sees it as a usb device but cannot connect to it. No fastboot or flash mode. I'm going to send it for repairs but it will probably be too expensive to get it done.
I already got htc one to replace Z. One sounds awesome! Incredible speakers for a phone. It is fast and sweet. BUT it looks STUPID when you put Z and One side by side... And no waterproofness of course
Click to expand...
Click to collapse
sbe = slow
nearly 2 weeks and not even looked at the device
mtwiscool said:
sbe = slow
nearly 2 weeks and not even looked at the device
Click to expand...
Click to collapse
So sony sucks globally when it comes to customer care?! Have to try it my self. I've heard that finnish service company is very very good at what they do... Even if your phone has a 50 cal bullet hole smack in the middle they'll blame water/moisture damage. If you manage to convince them to actually look at your device they'll send it to some Euro main service central where it will be sucked in to a wormhole and time around that phone seems to stop
update:
SBE fault : charging - does not charge
Status : With High Level Engineer - Component Repair
update:
sbe have said the phone is unrepairable and are going to exchange it for another one.
Wow this took some time...
Almost two months it took:
1. Sending device to finnish service center
2. It was sent to sony service right away
3. after waiting and waiting I asked finnish service whats going on: Atleast their version was that sony had fixed (or replaced with a new device) and sent it back to finland. And during shipping device was lost.
4. According to finnish service sony was figuring out what to do, propably giving new devices....
5. So after almost two months I got a replacement XZ. And it was done under warranty. Yay!
I plugged charger cable into my phone tonight and the phone restarted, it then loaded up to the o2 logo screen which displays for a few seconds and then it reboots, it keeps doing this until i hold down volume up and the power button and it vibrates 3 times.
If i switch it back on it repeats the cycle of rebooting.
Anyone got any ideas ?
It also doesn't appear to charge if i plug a charge cable into it and when i connected the USB from the phone to my laptop with the phone on it made the laptop power off
Any help appreciated i tried xperia support but they weren't much help
Can u try charging it via laptop. Guess Ur system has crashed. The last option I could tell u is to flash the firmware again via PC companion or flash tool. Good luck
Sent from my C6603 using xda premium
dj_richard05 said:
Can u try charging it via laptop. Guess Ur system has crashed. The last option I could tell u is to flash the firmware again via PC companion or flash tool. Good luck
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
Thanks for the reply, i left the phone on for a bit and it no longer is stuck in a loop, it just flash's red light 3 times.
Nothing works to make it switch on and nothing happens if i plug it in to charge ?
doe's anyone know how i go about getting it repaired under warranty, Sony's on line help was less than helpful.
I got the phone from the car phone warehouse back in Feb, but my experience from my last phone going wrong is they don't want to fix it under warranty and find any reason to get out of it, also just read my insurance document and it states it won't replace/repair the phone if it should still be under warranty
How can a phone provider refuse warranty replacement of a clearly screwed up device? That's ridiculous :thumbdown:
Sent from my C6603 using xda app-developers app
paul875 said:
Thanks for the reply, i left the phone on for a bit and it no longer is stuck in a loop, it just flash's red light 3 times.
Nothing works to make it switch on and nothing happens if i plug it in to charge ?
doe's anyone know how i go about getting it repaired under warranty, Sony's on line help was less than helpful.
I got the phone from the car phone warehouse back in Feb, but my experience from my last phone going wrong is they don't want to fix it under warranty and find any reason to get out of it, also just read my insurance document and it states it won't replace/repair the phone if it should still be under warranty
Click to expand...
Click to collapse
can you connect it via flashmode? if yes just install the firmware again...
Faelz said:
can you connect it via flashmode? if yes just install the firmware again...
Click to expand...
Click to collapse
Well I have found that the original charger cable is faulty, hence why it isn't charging!
I have used a new cable and if I use SUS to try and fix the phone then it will show a blue light...but then states that it can't find a driver for S1Boot Fastboot ? :silly:
Any ideas what this driver is and how to install it or is SUS meant to install the driver and my phone is to broken for it to recognise it ?
Thanks :good:
paul875 said:
Well I have found that the original charger cable is faulty, hence why it isn't charging!
I have used a new cable and if I use SUS to try and fix the phone then it will show a blue light...but then states that it can't find a driver for S1Boot Fastboot ? :silly:
Any ideas what this driver is and how to install it or is SUS meant to install the driver and my phone is to broken for it to recognise it ?
Thanks :good:
Click to expand...
Click to collapse
man, i didn't really use SUS but you could try with flashtool...
just install the drivers and flash the firmware you want... i recomend the new .569 with android 4.3
Faelz said:
man, i didn't really use SUS but you could try with flashtool...
just install the drivers and flash the firmware you want... i recomend the new .569 with android 4.3
Click to expand...
Click to collapse
I managed to charge the phone a bit and run SUS, but it is still stuck in a boot loop...
Going to drop it in for repair tomorrow and see if I can get it fixed under warranty...
paul875 said:
I managed to charge the phone a bit and run SUS, but it is still stuck in a boot loop...
Going to drop it in for repair tomorrow and see if I can get it fixed under warranty...
Click to expand...
Click to collapse
I used SUS only on time and it doesnt solve my problem...
You can hard shutoff the phone and let it charge, its better to keep it always charged, just in case...
paul875 said:
I managed to charge the phone a bit and run SUS, but it is still stuck in a boot loop...
Going to drop it in for repair tomorrow and see if I can get it fixed under warranty...
Click to expand...
Click to collapse
Go on the Sony website and organise a repair through them, It will be much faster and you don't have to deal with Carphone WH at all!
Just fill in a form or chat to someone online and they will give you the address to send it to free post.
Package it up and you can track it.
I wouldn't open it up but it sounds to me as if the battery is not connected or present, ive fixed a few Xperia Zs and if you remove the battery and plug it in the boot loop goes on and on.
As long as you haven't opened it, the white stickers under the flaps have not gone pink, its not physically damaged, you have not rooted it AND its still under warranty.... they should replace it!
If its your fault and you damaged it I think they charge £14 to return it or destroy it, whichever you prefer.
Good luck