Database Develop

[Q] [HELP] KFHD 7 stuck in a boot loop!!

Please help me with advice on the best solution solve this problem.
I mistakenly deleted Launcher in my daughter's KFHD 7 and now the system is in a loop unable to start. When i turn it on, it starts and then stop a "Kindle Is Upgrading... Please wait..." stage.
I am a noob at this, but can follow instructions on what to do the fix it. I have already bought a factory cable earlier. I received the 7.2.3 update yesterday which broke my root and since then, the system has become slow and the screen will get stuck and then go completely black without obvious reason.
Thank you for all for your inputs.

http://forum.xda-developers.com/showthread.php?t=1951254
Sent from my KFTT using xda premium

Thank you
longthinkzhang said:
http://forum.xda-developers.com/showthread.php?t=1951254
Sent from my KFTT using xda premium
Click to expand...
Click to collapse
Thanks for a speedy reply. I will look through the thread and read up.

Problem solved!
neoseekar said:
Please help me with advice on the best solution solve this problem.
I mistakenly deleted Launcher in my daughter's KFHD 7 and now the system is in a loop unable to start. When i turn it on, it starts and then stop a "Kindle Is Upgrading... Please wait..." stage.
I am a noob at this, but can follow instructions on what to do the fix it. I have already bought a factory cable earlier. I received the 7.2.3 update yesterday which broke my root and since then, the system has become slow and the screen will get stuck and then go completely black without obvious reason.
Thank you for all for your inputs.
Click to expand...
Click to collapse
Ok i have been able to fix this problem. The device is up and running. I read up on kinfauns' KFFB thread which is most helpful. Unfortunately, the factory cable i bought off of ebay UK seem not to work. After i connected the device to the pc using the cable and issued the "fastboot getvar product" to verify the Kindle Fire is in fastboot mode, I only got < waiting for device >and nothing else, just stuck there.
I then switched to the stock kindle cable. The kindle booted up like before. Ii issued the "fastboot -i 0x1949 flash boot boot.img", this got the device into Home area and I was able to side-load Launcher.apk backup file from dropbox into the /system/app folder and that fixed it.
Thanks to onemeila and kinfauns for putting up these helpful threads and to longthinkzhang for pointing me to the right thread.

[Q] my kindle is dead? help plz

hi all
I have a question, I have a Kindle Fire HD 7 with TWRP Recovery everything worked but the application nova launcher disappeared could not delete it or reinstall it so I did a wipe, but lost the root when you try to do it again had problems with coomand SU, with wire factory try doing a factory recovery with my backup.
appered after to restore a red screen and my computer does not recognize any new device
micro usb cable = kindle fire logo and red screen after
factory cable = fasboot logo and not recognize any device
not a problem for drivers is a problem with the tab
any ideas to fix?
tnx

Have you tried everything available to you first? This includes: factory resetting by booting into recovery and doing a whole system wipe, SD card included; see if you're at luck and ADB or fastboot still works by flashing the stock Amazon OS, assuming CMD still recognizes your fastboot.
Other than that, I'm out of options. I'd try to return it and hope for a refund or an exchange. However, you're only dealing with a soft brick, because if it's a hard brick, the whole tablet won't turn on at all, so at least it's not a paperweight at this point. I'd try to reach out to Hashcode or Soupmagnet or Reverendkjr on this forum and ask for help.

Yes, all that and tried

It sounds like your kindle updated to 7.3.0 the boot loader hack doesn't get along with that...read the last few pages in the boot loader three I think you'll fix your problem
Sent from my GT-P3110 using xda app-developers app

SAME HERE PLEASE SOMEONE HELP ME!!! DONT USE KF First Aide tool!!!
Help the same thing has happened to me i need to get in to fastboot mode but i cant
any help would be great
is their a kindle fIre hd recovery tool from amazon as i cant boot up
this was the kf first aid tool that did this to me

There's actually a way I can think of, but I don't know if it will work. As long as you can find the bootloader files for the tablet, you can try to ask someone to JTAG your KFHD7. The process involves taking apart the tablet, using electricity to provide power while re-writing the bootloader so you can end up in fastboot mode. It's not very expensive, a regular Galaxy S3 takes 45-60 bucks and within a week. That's the only thing I have left for y'all.

seokhun said:
There's actually a way I can think of, but I don't know if it will work. As long as you can find the bootloader files for the tablet, you can try to ask someone to JTAG your KFHD7. The process involves taking apart the tablet, using electricity to provide power while re-writing the bootloader so you can end up in fastboot mode. It's not very expensive, a regular Galaxy S3 takes 45-60 bucks and within a week. That's the only thing I have left for y'all.
Click to expand...
Click to collapse
thanks for the reply buddy yeah i guess but i was hoping for a easier way to do it

yes, i searched the diagram but not luck
anyone know where to find it?

napstermisaki said:
yes, i searched the diagram but not luck
anyone know where to find it?
Click to expand...
Click to collapse
So when you plug in your factory cable and power it on it enters fastboot.... correct? But then the computer does not detect the fastboot drivers? I'm a bit confused lol

napstermisaki said:
hi all
I have a question, I have a Kindle Fire HD 7 with TWRP Recovery everything worked but the application nova launcher disappeared could not delete it or reinstall it so I did a wipe, but lost the root when you try to do it again had problems with coomand SU, with wire factory try doing a factory recovery with my backup.
appered after to restore a red screen and my computer does not recognize any new device
micro usb cable = kindle fire logo and red screen after
factory cable = fasboot logo and not recognize any device
not a problem for drivers is a problem with the tab
any ideas to fix?
tnx
Click to expand...
Click to collapse
Have you tried installing kindle first aide tool which can be found on a thread in this forum. I had the same problem with the red screen so I bought a factory cable, directed the computer to the KFF folder and installed the fastboot driver. After that the computer recognised my device and I was able to restore using option 3 of the first aide tool. Hope this helps. Good luck
Sent from my KFTT using xda premium

jmar8124 said:
So when you plug in your factory cable and power it on it enters fastboot.... correct? But then the computer does not detect the fastboot drivers? I'm a bit confused lol
Click to expand...
Click to collapse
jmar8124 is correct, my device enter fasboot mode but the computer no detect device.

Can you send fastboot commands to it? Try "fastboot -i 0x1949 reboot" and see if it reboots. As long as you can send fastboot commands to it, you're good to go.

Bricked Kindle Fire HD

I screwed up installing CM10.1 forgot to put rom onto device and ended up in boot loop.
I got a fastboot cable but the kindle shows as Tate PVT and the update driver box is greyed out. Cant get fastboot or adb to recognise the device.
Is there anyway to recover from this
Thanks
dean

You have TWRP installed, right? Does your Kindle Fire logo turn blue while booting?

soupmagnet said:
You have TWRP installed, right? Does your Kindle Fire logo turn blue while booting?
Click to expand...
Click to collapse
i might be in the same boat...my kindle fire logo turns blue and gives me a msg at the bottom to press power button for boot menu
when i do i get normal boot,recover,and reset boot mode...when i click on one it just says booting and power button stays organish red for ever

Maybe you don't have your drivers properly installed
sent from my rooted kindle fire hd 7

Baconrind said:
I screwed up installing CM10.1 forgot to put rom onto device and ended up in boot loop.
I got a fastboot cable but the kindle shows as Tate PVT and the update driver box is greyed out. Cant get fastboot or adb to recognise the device.
Is there anyway to recover from this
Thanks
dean
Click to expand...
Click to collapse
If you have twrp installed and the blue kindle boot screen just hit volume down and use the side load feature. But if your fastboot is giving u a problem where u can't hit update driver I would assume it would be because windows is already searching for one still? If so tell windows to skip obtaining from windows update and it finish sooner so u can try to update it manually.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app

Baconrind said:
I screwed up installing CM10.1 forgot to put rom onto device and ended up in boot loop.
I got a fastboot cable but the kindle shows as Tate PVT and the update driver box is greyed out. Cant get fastboot or adb to recognise the device.
Is there anyway to recover from this
Thanks
dean
Click to expand...
Click to collapse
Hi Baconrind. Screwing one’s device is a good opportunity to learn new things. At least this is what happened to me and I’m glad I did. A couple of months ago I bought a new KFHD7. I spend "wonderful :laugh:" weeks as the happy owner of a KFHD7 until I started to discover the shortcomings of same, so I started reading xda-developers’ stuff to try to customise the device. First I rooted it to be able to install Google Play Store. The idea was to stay as close to stock as possible. Unfortunately I lost root with the first Amazon OTA update, then I decided to install a second bootloader, TWRP, etc. To do that I followed Hashcode’s method Kindle Fire 2nd-bootloader + TWRP for the Kindle Fire HD 7 but at some point I bricked :crying: my device. I was stuck at the Kindle Fire logo. I spent hours browsing through xda-developers and discovered that the first thing to do was to get a fastboot cable. I did not have the patience to wait for it to come from China or wherever they make them, so I found a couple of posts on the xda forum here and here. I made my own even my soldering capabilities are quite limited. I shut down the KFHD7 and plugged the “fastboot” cable to the PC and then to the Kindle, a couple of seconds later I could see the fastboot logo. Once I saw the fastboot logo I unplugged it and used the regular data transfer cable instead. Before I started the unbricking process proper I downloaded and installed this tool: KFHD_SRT_v1.3.5.-7.3. I followed the onscreen indications and could reset my KFHD7 back to its original state. Good luck.

Kindle fire stuck in Bootloop

Members,
I need your help for my KINDLE fire 7 " HD stuck at bootlogo. I just came back from work and switched on my KINDLE but it booted and got stuck at 'KINDLE FIRE' boot logo. I tried every possible troubleshooting method, like giving hard reset but nothing works. It switches ON and gets stuck at the LOGO. Going by the forums I know that I need a fastboot cable which I have already ordered and expecting the delivery.
Can you plz guide me how to proceed once I have the cable with me ?
Thanks in advance for your time.

ank707 said:
Members,
I need your help for my KINDLE fire 7 " HD stuck at bootlogo. I just came back from work and switched on my KINDLE but it booted and got stuck at 'KINDLE FIRE' boot logo. I tried every possible troubleshooting method, like giving hard reset but nothing works. It switches ON and gets stuck at the LOGO. Going by the forums I know that I need a fastboot cable which I have already ordered and expecting the delivery.
Can you plz guide me how to proceed once I have the cable with me ?
Thanks in advance for your time.
Click to expand...
Click to collapse
You'll be fine once your fastboot cord arrives. Reference this topic http://forum.xda-developers.com/showthread.php?p=37169349 to return to 7.2.3 stock. And reference this video http://m.youtube.com/watch?v=oaNM-lt_aHw&desktop_uri=/watch?v=oaNM-lt_aHw to get your ADB drivers properly installed.
Sent from my Amazon Kindle Fire HD running CM 10.2 using xda app-developers

LinearEquation said:
You'll be fine once your fastboot cord arrives. Reference this topic http://forum.xda-developers.com/showthread.php?p=37169349 to return to 7.2.3 stock. And reference this video http://m.youtube.com/watch?v=oaNM-lt_aHw&desktop_uri=/watch?v=oaNM-lt_aHw to get your ADB drivers properly installed.
Sent from my Amazon Kindle Fire HD running CM 10.2 using xda app-developers
Click to expand...
Click to collapse
Thanks bro....as soon as I will give it a try I will let you know. Thanks again

LinearEquation said:
You'll be fine once your fastboot cord arrives. Reference this topic http://forum.xda-developers.com/showthread.php?p=37169349 to return to 7.2.3 stock. And reference this video http://m.youtube.com/watch?v=oaNM-lt_aHw&desktop_uri=/watch?v=oaNM-lt_aHw to get your ADB drivers properly installed.
Sent from my Amazon Kindle Fire HD running CM 10.2 using xda app-developers
Click to expand...
Click to collapse
Hey brother....help me please. I now have the factory cable and I have gone through the page that u suggested. But there seems to be instructions without factory cable and I am getting a lot confused. Can you please suggest me how to proceed on this ?

ank707 said:
Hey brother....help me please. I now have the factory cable and I have gone through the page that u suggested. But there seems to be instructions without factory cable and I am getting a lot confused. Can you please suggest me how to proceed on this ?
Click to expand...
Click to collapse
Fastboot cord uses fastboot commands while in fastboot. This is the link to Kindle Fire FirstAid http://forum.xda-developers.com/showthread.php?t=2096888 Once you follow the steps for setup and run it, you will choose number 3 to go back to 7.2.3 When asked if you want to reboot into fastboot, choose no because you are in fastboot.
You can use the regular USB to get into fastboot mode but not now that you are in a bootloop. After running KFFA to restore to 7.2.3 you will also use it to root and remove OTA updates then install gapps or if you are going to go custom romm with 2nd bootloader and TWRP recovery, skip gapps and move on to the latter. Do NOT use KFFA to install TWRP/2nd bootloader or any ROM. Use FireFlash.
Sent from my Amazon Kindle Fire HD running CM 10.2 using xda app-developers
---------- Post added at 02:15 AM ---------- Previous post was at 01:58 AM ----------
I'm heading to bed in an hour. Be 12 hours and I will be back on again. If you have questions or get confused, ask away so we can get you squared away.
Sent from my Amazon Kindle Fire HD running CM 10.2 using xda app-developers

LinearEquation said:
Fastboot cord uses fastboot commands while in fastboot. This is the link to Kindle Fire FirstAid http://forum.xda-developers.com/showthread.php?t=2096888 Once you follow the steps for setup and run it, you will choose number 3 to go back to 7.2.3 When asked if you want to reboot into fastboot, choose no because you are in fastboot.
You can use the regular USB to get into fastboot mode but not now that you are in a bootloop. After running KFFA to restore to 7.2.3 you will also use it to root and remove OTA updates then install gapps or if you are going to go custom romm with 2nd bootloader and TWRP recovery, skip gapps and move on to the latter. Do NOT use KFFA to install TWRP/2nd bootloader or any ROM. Use FireFlash.
Sent from my Amazon Kindle Fire HD running CM 10.2 using xda app-developers
---------- Post added at 02:15 AM ---------- Previous post was at 01:58 AM ----------
I'm heading to bed in an hour. Be 12 hours and I will be back on again. If you have questions or get confused, ask away so we can get you squared away.
Sent from my Amazon Kindle Fire HD running CM 10.2 using xda app-developers
Click to expand...
Click to collapse
Yes, I did that and then reboot my Kindle. But it's same and still stuck at boot logo.
Edit: Now it doesn't even turn ON, seems like the battery has drained. Tried wall charger for all night but still dont boots up. Plugged in the fastboot cable but nothing is happening. Please help :crying::crying:

ank707 said:
Yes, I did that and then reboot my Kindle. But it's same and still stuck at boot logo.
Edit: Now it doesn't even turn ON, seems like the battery has drained. Tried wall charger for all night but still dont boots up. Plugged in the fastboot cable but nothing is happening. Please help :crying::crying:
Click to expand...
Click to collapse
So you're saying that you had a bootloop and you ran Kindle Fire FirstAide. Which numbers/options did you press? Plugging that fastboot cord in will power your Kindle Fire HD and send it into fastboot no matter the battery charge. Where did you get the fastboot cord from? A reliable source? I'm only asking because if the battery were low and the wire that connects pins 1 to 4 (think) that energize the Kindle into fastboot mode are somehow faulty, then this would stop the kindle from going into fastboot. However, if the fastboot cord is working, it would seem you have a hard brick. I will look around to see if there is a solution for this.

LinearEquation said:
So you're saying that you had a bootloop and you ran Kindle Fire FirstAide. Which numbers/options did you press? Plugging that fastboot cord in will power your Kindle Fire HD and send it into fastboot no matter the battery charge. Where did you get the fastboot cord from? A reliable source? I'm only asking because if the battery were low and the wire that connects pins 1 to 4 (think) that energize the Kindle into fastboot mode are somehow faulty, then this would stop the kindle from going into fastboot. However, if the fastboot cord is working, it would seem you have a hard brick. I will look around to see if there is a solution for this.
Click to expand...
Click to collapse
Thanks for help mate. I bought it from amazon and it seemed to be the most reliable source http://www.amazon.com/EarlyBirdSavi...ywords=kindle+factory+cable&tag=s601000020-20
I firstly reboot the bootloader couple of times like people suggested me. When that didn't help I restored it and like i gave a detail in other post that it took fair amount of time like 45 mins of reading and writing the .img files. Even the message was prompted that 'Your kindle has been restored to 7.2.3, the only thing is that all this while the display of my Kindle didn't changed and was fixed on 'Fastboot Kindle fire' logo. I was disappointed with this device from start due to that crappy kindle OS which made it way too slow and things kept freezing and crashing all the time. Since I am in colombia and used a freight service for this cable to be delivered, i ended up paying 30 USD for the cable. I don't think I will be sending it for repair , it just don't worth it the expenses for the repair and the shipping cost from Colombia and vice versa. May be will keep experimenting and looking on XDA if at some point of time hard brick issue could be fixed.

Not to ring up the past...
But, I cannot get my kindle to work with adb to save my life.
I have the adb drivers
Fastboot finds the device
Its stuck in bootloop so the only to communicate with it is though fastboot cable.
please help

eddielane71488 said:
But, I cannot get my kindle to work with adb to save my life.
I have the adb drivers
Fastboot finds the device
Its stuck in bootloop so the only to communicate with it is though fastboot cable.
please help
Click to expand...
Click to collapse
adb doesn't work with fastboot, only fastboot commands work with fastboot.

Stuck in bootloop after accidentally converting KFHD Launcher to user app on Titanium
Please Help! My KFHD IS Stuck in bootloop after I accidentally converted Kindle Launcher from system app to user app on Titanium. the kindle continues to run in the background but the image is stuck on the animated kindle fire logo. Any ideas/help would be really appreciated! Thanks

Compilasian said:
Please Help! My KFHD IS Stuck in bootloop after I accidentally converted Kindle Launcher from system app to user app on Titanium. the kindle continues to run in the background but the image is stuck on the animated kindle fire logo. Any ideas/help would be really appreciated! Thanks
Click to expand...
Click to collapse
Reflash the system img. I don't know if you can make changes to an apk via adb.

Kindle fire stuck in Bootloop > Reply to Thread
Rushead said:
Reflash the system img. I don't know if you can make changes to an apk via adb.
Click to expand...
Click to collapse
Thanks for the reply! Unfortunately, I can't turn ADB debugging on because there is no way to get access to the menu system. Is there another manner of fastbooting and of reflashing image you can possibly recommend to bypass not having access to the launcher? Again thanks in advance!

I'm not sure what is possible via fb other than adb. Try googling flash factory image & see what you find. Sorry I can't be of more help.

Compilasian said:
Thanks for the reply! Unfortunately, I can't turn ADB debugging on because there is no way to get access to the menu system. Is there another manner of fastbooting and of reflashing image you can possibly recommend to bypass not having access to the launcher? Again thanks in advance!
Click to expand...
Click to collapse
Yes,there is. The following commands will flash the boot,recovery and system images while in fastboot.
Code:
fastboot -i 0x1949 flash boot boot.img
fastboot -i 0x1949 flash recovery recovery.img
fastboot -i 0x1949 flash system system.img

Hi im having problems with my kindle fire hd 2nd gen. I rooted and installed cm12 or 13 on it and it was working well but i lost root so i flashed Supersu through twrp now my device is bootlooping on the amazon fire boot screen. I couldn't get into fastboot so bought a fastboot cable which has arrived today (2 weeks from china) now when i plug it in the device goes into fastboot mode but my windows 10 shows it in device manager as Other Devices Tate -pvt-08. I cant issue commands through ADB (adb devices just shows nothing connected) if i enter the getvar command i just get waiting for device. I've reinstalled the kindle device driver and still no joy.
I also made a complete backup of my kindle before i rooted it which i have stored safely. but i need to know how i can push them to my kindle and how to make my laptop see the kindle.
I'm struggling now and pretty lost with it all if someone could lend a hand and tell me what im doing wrong

Corduroysack said:
Hi im having problems with my kindle fire hd 2nd gen. I rooted and installed cm12 or 13 on it and it was working well but i lost root so i flashed Supersu through twrp now my device is bootlooping on the amazon fire boot screen. I couldn't get into fastboot so bought a fastboot cable which has arrived today (2 weeks from china) now when i plug it in the device goes into fastboot mode but my windows 10 shows it in device manager as Other Devices Tate -pvt-08. I cant issue commands through ADB (adb devices just shows nothing connected) if i enter the getvar command i just get waiting for device. I've reinstalled the kindle device driver and still no joy.
I also made a complete backup of my kindle before i rooted it which i have stored safely. but i need to know how i can push them to my kindle and how to make my laptop see the kindle.
I'm struggling now and pretty lost with it all if someone could lend a hand and tell me what im doing wrong
Click to expand...
Click to collapse
hi did you ever figure out the issue? i'm also in the same boat, was running with cm13, tried to flash super su using twrp got the boot loop. will go till the white and orange logo and reboots

thomas69k said:
hi did you ever figure out the issue? i'm also in the same boat, was running with cm13, tried to flash super su using twrp got the boot loop. will go till the white and orange logo and reboots
Click to expand...
Click to collapse
cant remember what i did tbh, ive just fired my kndle up first time in a while and the rom im using is Omni Rom 6.0 its old (2016) but works. i remember using adb to push backed up partition images and literally started from scratch. Not much help but it was quite some time ago
thinking of trying this rom at some point as its 2018
https://www.mediafire.com/folder/u7sb7p10ik7v0/tate

[Q] X43Z60 stuck at kindle fire logo, nothing work

Hi,
my daughter kindle does not work anymore, yesterday after hard shutdown...
it like 2 week, this kindle act odd. but now, nothing is working. all i did last December was rooting, it work fine.
right now, all it does is stuck in the kindle fire logo, it moving and the lit is on...
I try volume up and turn on, nope.
I try to connect to pc, ADB not recognized.
I do not have an factory cable, do i need a factory to resolve the problem?
I dont think i have a ROM problem. but i dont touch it...
if the problem come from ROM, how/where can I choose the good one
If there is no solution, do Amazon accept rooting tablet
I have Kindle Fire HD, X43Z60
thx for helping
sorry for my bad english

csk84 said:
Hi,
my daughter kindle does not work anymore, yesterday after hard shutdown...
it like 2 week, this kindle act odd. but now, nothing is working. all i did last December was rooting, it work fine.
right now, all it does is stuck in the kindle fire logo, it moving and the lit is on...
I try volume up and turn on, nope.
I try to connect to pc, ADB not recognized.
I do not have an factory cable, do i need a factory to resolve the problem?
I dont think i have a ROM problem. but i dont touch it...
if the problem come from ROM, how/where can I choose the good one
If there is no solution, do Amazon accept rooting tablet
I have Kindle Fire HD, X43Z60
thx for helping
sorry for my bad english
Click to expand...
Click to collapse
I try a fastboot cable/adapter to see if you can restore the os. I recommend the blackhat adapters mentioned in hashcode's 2nd bootloader + twrp tutorial in the development section.
Sent from my Amazon Tate using Tapatalk

stunts513 said:
I try a fastboot cable/adapter to see if you can restore the os. I recommend the blackhat adapters mentioned in hashcode's 2nd bootloader + twrp tutorial in the development section.
Sent from my Amazon Tate using Tapatalk
Click to expand...
Click to collapse
I read in some topic that if the kindle fire logo stay lid indefinitely i'm in fastboot... But i try "fastboot -i 0x1949 getvar product", it show only waiting device, i try to turn off and on, nothing happen.
is that mean, i need a Factory Cable to make it work again??

I don't know where you read that but it is wrong, if it stays on the orange logo it means you are in a bootloop. When in fastboot it will come up on the screen and say "fastboot" in a logo form. You have to have a fastboot cable to get it into fastboot mode when it is stuck in a bootloop that has the orange logo only.
Sent from my Amazon Tate using Tapatalk

stunts513 said:
I don't know where you read that but it is wrong, if it stays on the orange logo it means you are in a bootloop. When in fastboot it will come up on the screen and say "fastboot" in a logo form. You have to have a fastboot cable to get it into fastboot mode when it is stuck in a bootloop that has the orange logo only.
Sent from my Amazon Tate using Tapatalk
Click to expand...
Click to collapse
oh, ok.
It show only " kindle fire " and than animation "kindle fire"
that mean, only way to fix this is with a fastboot cable, factoy cable?
is it like 99% luck to fix it?
i guess i will buy a cable and try to fix it. it still in warranty but it rooted... so no go

it should be completely fixable, no luck involved, just a fastboot adapter, my drivers and the kffa utility and it should be able to restore just fine.

csk84 said:
oh, ok.
It show only " kindle fire " and than animation "kindle fire"
that mean, only way to fix this is with a fastboot cable, factoy cable?
is it like 99% luck to fix it?
i guess i will buy a cable and try to fix it. it still in warranty but it rooted... so no go
Click to expand...
Click to collapse
Rooted won't matter if it's in a bootloop. They only check for external damage and send it back to the factory. If it don't boot into the OS then tell them that and you should get a refurbished one.
Exit: What I mean is that a bootloop prevents them from seeing why this happened. Could happen from many things. Otherwise use Stunts suggestion.
Sent from my Nexus 7 Flo running CM 11 4.4.2 with ElementalX Kernel using XDA Premium 4 mobile app