Database Develop

HELP - Pin code on lock screen saying it is incorrect with latest firmware

Giuys
Now this is weird and I tried turning off phone and on again but to no avail. I updated to the latest firmware (over the air) for my Xperia Z and I noticed some weird behaviour ... 1 Google + is now crashing 2 Some times upon pressing the power button the backlight of the display comes on but the mobile does not and I would have to turn it off again and back on to get it on. And now the latest surprise is ..... I CANNOT go past my lock screen . I am inserting the correct pin ,,,, the one I usually use and now I am desperate because I DONT want to lose the data that's in it. I know I can re-flash the mobile and resolve the issue but I have some photos which I really wish to keep as they have emotional value. So I want to avoid the route of doing a hard reset yet.
Thing is after I inserted the pincode and its saying its wrong for a number of times ... I expected the forgot password button to turn up on the lock screen but it is not ... Could anyone kindly explain to m e how to get this forgot password to come up on my numeric lock screen ? Everything is stock and the phone has wifi and 3g set to off ....
Please help !! I don't want to lose what's in my mobile.
Kind Regards
Al

Alcatrazx said:
Giuys
Now this is weird and I tried turning off phone and on again but to no avail. I updated to the latest firmware (over the air) for my Xperia Z and I noticed some weird behaviour ... 1 Google + is now crashing 2 Some times upon pressing the power button the backlight of the display comes on but the mobile does not and I would have to turn it off again and back on to get it on. And now the latest surprise is ..... I CANNOT go past my lock screen . I am inserting the correct pin ,,,, the one I usually use and now I am desperate because I DONT want to lose the data that's in it. I know I can re-flash the mobile and resolve the issue but I have some photos which I really wish to keep as they have emotional value. So I want to avoid the route of doing a hard reset yet.
Thing is after I inserted the pincode and its saying its wrong for a number of times ... I expected the forgot password button to turn up on the lock screen but it is not ... Could anyone kindly explain to m e how to get this forgot password to come up on my numeric lock screen ? Everything is stock and the phone has wifi and 3g set to off ....
Please help !! I don't want to lose what's in my mobile.
Kind Regards
Al
Click to expand...
Click to collapse
Are you able to tap on "emergency call" on the lockscreen? If yes, go ahead and tap it. It should open up the dialpad then type in *#*#7378423#*#* . It should open up the service menu. At the service menu, navigate to "service tests" ---> "NFC" and let the test run. Once the test compleates, go ahead and tap the "home" button. You should see you homescreen.
Hope it helps
Regards.

xsyber2000 said:
Are you able to tap on "emergency call" on the lockscreen? If yes, go ahead and tap it. It should open up the dialpad then type in *#*#7378423#*#* . It should open up the service menu. At the service menu, navigate to "service tests" ---> "NFC" and let the test run. Once the test compleates, go ahead and tap the "home" button. You should see you homescreen.
Hope it helps
Regards.
Click to expand...
Click to collapse
Tried to test it for myself without having problems with my pin lockscreen. But this doesn't work. A window pops up and tells me that this is not an emergency number.
Sent from my Xperia Z using XDA Premium 4 mobile app.

Dreiundachzig said:
Tried to test it for myself without having problems with my pin lockscreen. But this doesn't work. A window pops up and tells me that this is not an emergency number.
Sent from my Xperia Z using XDA Premium 4 mobile app.
Click to expand...
Click to collapse
If that fails as well, i think its better to contact Sony Customer Service and check if they could help but to be honest with you, high chances are there that they will advice you to perform a hard reset. Sorry dude :/

[Q] Easy Mode - Call waiting

I searched but couldn't find anything on this. I have a user who has the AT&T Note 3. She likes to use easy mode. However she cannot use call waiting. It doesn't allow her to. If she turns off easy mode, it works just fine. Her boyfriend has the verizon model and it works fine for him in easy mode. Is there something i'm missing on the AT&T version. When i put her phone in easy mode, i checked to make sure that call waiting was ticked following these instructions:
From the Home Screen tap Phone.
Press the Menu key.
Tap Call settings.
Tap Additional settings.
Tick/Untick Call waiting.
If anyone can assist would be greatly appreciated. Thanks!
EDIT: If someone with a Note 3 on AT&T can test with their phone to see if it works, would be much appreciated. Just put your phone in Easy mode and then see if you can put a call on hold. This would help me out quite a bit and would let me know if its her phone or just AT&T stopping it from working. Thanks!
2nd EDIT: I contacted Samsung and they said it should work but doesn't. This is what Samsung said "If the Call waiting working in Standard mode and it is activated from the Carrier, we request you to reset the app preferences by following the below steps:
From the home screen touch menu or apps > settings > more > application manager > swipe the screen to left till you see “All” > touch menu > tap on Reset app preferences.
After that, please perform the soft reset on the phone.
Soft reset refreshes the device internal circuitry.
1. Turn off the handset.
2. Remove the battery and wait for 30 seconds.
3. Reinsert the battery and turn ON the device.
If the issue persists, please clear the cache of the device by following the below steps.
These troubleshooting steps will not delete the data of the device. However, the cache files and bug files will be cleared.
1.Power the device off (remove and re-insert the battery).
2.Press and hold the Volume Up key and the Home key, then press and hold the Power key.
3.When the device vibrates; release only the Power key.
4.When the Android system recovery menu displays; release the Volume Up and the Home key.
5.Navigate with the Volume keys to the “Wipe cache partition” option and press the Power key to select.
6.After user data deletes, press the Power key to reboot system now. "
None of the above worked. Went to Bestbuy and had the Samsung tech try it. He had an AT&T Note 3 and we tested. It did the same thing for him. I believe it maybe an issue with the KitKat update but not 100% sure. I will let Samsung and AT&T know and see if they can fix the issue.

Can't access Service Mode S5 mini

Hello!
I bought an s5 mini second hand, turned out to be locked to an overseas region.
Been reading here and tried to access the service mode without any luck
I tried this
Dial *#0011# on your Galaxy S4 in Phone app to launch Service Mode. Ok, got here
When the Service menu is launched, tap on Menu (left soft key) and select Back from the list of options shown,
Tap on the Menu key again and select Key Input from the options. This will show you a pop up box. Tap on it, enter 1 & press OK.
Tap on the Menu button yet again and select Back. This should take you back to the Main Menu of Service Mode.
I do this sequence but stays on same screen
Also tried the same on *#1111#
or
*#197328640# nothing!
Thanks!

Note 8 Stuck on Main screen with "Phone is booting/starting..." message

Hey guys,
I have a Note 8 running on Android 9 for 4 years and I have been using the phone just fine until this morning when I woke up and noticed the phone having nothing on the main screen but a message (in native language, temporary translated as "Phone is booting/starting..."). I thought it was my child messing something up so I left it alone and 2 hours later it still displayed the same message. When I clicked on the Bixbly button, it said that the function was unable in Emergency mode. I also tried restarting, force restarting and restarting in Download mode, but nothing works. The volume button, navigation bar are still working properly; I can still access settings via navigation bar, and I can answer phone calls though I could not make phone calls with it.
Any suggestions on fixing this issue?

sakibaraki said:
Hey guys,
I have a Note 8 running on Android 9 for 4 years and I have been using the phone just fine until this morning when I woke up and noticed the phone having nothing on the main screen but a message (in native language, temporary translated as "Phone is booting/starting..."). I thought it was my child messing something up so I left it alone and 2 hours later it still displayed the same message. When I clicked on the Bixbly button, it said that the function was unable in Emergency mode. I also tried restarting, force restarting and restarting in Download mode, but nothing works. The volume button, navigation bar are still working properly; I can still access settings via navigation bar, and I can answer phone calls though I could not make phone calls with it.
Any suggestions on fixing this issue?
Click to expand...
Click to collapse
From sammobile - To turn off the Emergency mode, just tap on the overflow menu (the three-dot icon) in the top right corner and tap on the relevant option. You can also manage your emergency contacts by tapping the Manage emergency contacts option in the overflow menu.

ultramag69 said:
From sammobile - To turn off the Emergency mode, just tap on the overflow menu (the three-dot icon) in the top right corner and tap on the relevant option. You can also manage your emergency contacts by tapping the Manage emergency contacts option in the overflow menu.
Click to expand...
Click to collapse
Hey ultramaq69,
Thanks for your response. Though the suggestion sounds very general, I found out how to turn it off via power option menu, and it is now working properly again, thanks!

Question Power button goes to power options

I just installed global rom on the chinese pro 10 variant. However, when the phone is on standby (black screen) pressing the power button once has no effect. However a second short tap will bring up the power menu (on/off, restart, etc) instead of the password/PIN menu. I do not have facial unlock or fingerprint on.
Current the power button setting (Press and hold the power button) is on power menu. I have adjusted it already.
Any ideas? Thanks in advanced!

Deviatorz said:
I just installed global rom on the chinese pro 10 variant. However, when the phone is on standby (black screen) pressing the power button once has no effect. However a second short tap will bring up the power menu (on/off, restart, etc) instead of the password/PIN menu. I do not have facial unlock or fingerprint on.
Current the power button setting (Press and hold the power button) is on power menu. I have adjusted it already.
Any ideas? Thanks in advanced!
Click to expand...
Click to collapse
Recycle from assistant back to power menu.
Reboot between changes if this doesn't work.

Just tried it and it didnt work.
Toggle --> assistant --> reset, then
Toggle --> power menu --> reset
FYI if the screen is off by not on standby (ie screen just turned off within a few seconds) the power button does not have this issue. its only when its in sleep mode (waiting after 1 min or so). I guessing this is just an issue with global rom on chinese phone variants?

Deviatorz said:
Just tried it and it didnt work.
Toggle --> assistant --> reset, then
Toggle --> power menu --> reset
FYI if the screen is off by not on standby (ie screen just turned off within a few seconds) the power button does not have this issue. its only when its in sleep mode (waiting after 1 min or so). I guessing this is just an issue with global rom on chinese phone variants?
Click to expand...
Click to collapse
If you've just updated from 12 to 13 and haven't wiped then I'd assume it's something to do with that.
This is the first im hearing of it, when I updated, the device automatically changed to assistant from power menu. So it may be related to the update.
I guess as well I would ask why you'd need the power menu if your phone's asleep.

Well another bug to the list...
I had to go back to Android 12 duo to other issues like wifi and apps not updating.

dladz said:
If you've just updated from 12 to 13 and haven't wiped then I'd assume it's something to do with that.
This is the first im hearing of it, when I updated, the device automatically changed to assistant from power menu. So it may be related to the update.
I guess as well I would ask why you'd need the power menu if your phone's asleep.
Click to expand...
Click to collapse
I installed 13 from stock chinese firmware. I wiped through relocking the bootloader.
Power menu for when the phone needs to restart I guess? I mean I guess I don't need it but its good to have that function I guess....

zopostyle said:
Well another bug to the list...
I had to go back to Android 12 duo to other issues like wifi and apps not updating.
Click to expand...
Click to collapse
Yea I was hoping I wouldn't encounter any bugs.
I'm checking right now and it seems my apps are updating in google play, but I am doing this manually. not sure about background self updating (usually I have that off). Wifi seems to be working as well (even on my newly purchased route with wifi6).

Deviatorz said:
I installed 13 from stock chinese firmware. I wiped through relocking the bootloader.
Power menu for when the phone needs to restart I guess? I mean I guess I don't need it but its good to have that function I guess....
Click to expand...
Click to collapse
Oh right.. No experience with the Chinese device or firmware, I'd say to rollback to the EU variant.. There's a thread for this in the guides section, just search or Google it and it'll link to a OnePlus community thread.
I don't have such issues on my device so change region and you should be fine.