[Q] Muffled sound - One (M7) Q&A, Help & Troubleshooting

Hi, I have a HTC One from Bell Canada, all callers are complaining about how I sound when i speak on the phone. Voices are muffled, sometimes volume sounds like it is fading in out. Just really bad mic quality. I even tried it without case (Double Dip case) and same issue. Anyone else experience this?

I also bought mine from Bell and have no such issues
Sent from my Nexus 10 using XDA Premium HD app

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[Q] Buzzing Noise From Phone

Has anyone noticed intermittent interference noise on their SGS internal speakers? It is a high-freq buzz that lasts less than 10 seconds at a time, but can easily be heard when holding the phone close. I hear it sometimes in a call or when transmitting data and it seems like it is coming from the rear speaker.
Edited for clarification: The noise is coming from the phone; specifically the speaker on the back of the phone, not from external speakers.
Has anyone else noticed this kind of noise coming from their SGS?
Chris
No one? I am certain now that the noise is coming from the rear speaker and it is not heard when wifi is on, so it must be interference from the 3g.
Sent from my GT-I9000M using XDA App
No one at all?
Sent from my GT-I9000M using XDA App
Yes, it's always been a thing that happens with phones.. I remember with early generations of phones, they'd always cause speakers to make a specific series of beeping noises when someone received an sms.
I think it's caused by using one of the older data connections.. gprs or something maybe. There's nothing that can change this.
Yes, I recall hearing the buzzing and popping on computer speakers caused by some phones. My question was specifically to do with hearing interference in the rear speaker on the phone itself, do you hear anything like that? I don't actually hear any interference on external speakers.
Sent from my GT-I9000M using XDA App
Oh, you mean the speaker on the actual phone? Umm, nope, it's always been quiet..
Doesn't sound like it should be doing that, if it's been like that since you got it, might want to send it in for a check or something.
I just checked a friends phone at it does the same thing. The best way to check is to start an app that transmits continuous data on 3g, like speed test. And when its running put the rear speaker close to your ear. You can also hear it out of the front earpiece in a quiet room. These are canadian gt9000m's.
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Edited original post for clarification.
Sent from my GT-I9000M using XDA App
Yeah, i noticed that aswell, usually when i make calls or take calls, for like 10 seconds, working on normal GT-I9000 here.
I'm wondering if this is a normal occurence, maybe they couldn't get enough shielding on that rear speaker.
Sent from my GT-I9000M using XDA App
Can anyone else verify that they can or cannot hear the buzzing? I am considering getting samsung warranty to look at it, but only if it's not a common phenomenon. Would hate to send it in and have or come back the same.
Thanks
Sent from my GT-I9000M using XDA App
Just an update, my phone was replaced due to the internal sd card issue and the new phone is exhibiting the same buzzing sound. Though the sound does seem somewhat quieter on this new phone. Unless I am extremely unlucky, it seems that the noise is normal for the phone but most people just don't notice it.
Sent from my GT-I9000M using XDA App
i heard the buzzing a few days ago and opened the back up and a bee flew out, ive not heard any buzzing since
sorry couldnt resist
same here.. found no solution yet.,... help
yes,i can hear it clearly...someone sad it named TDD noise which was caused by the GSM signal...if u use 3G,u may not hear it any more...
A few people in china found this problem too. They sad only the SGS produced in december had this problem...but it seems that u posted the thread in november....
re: december.
I have had 4 sgs's now (3 returns) that have had the noise, going back to september 2010.
re: gsm
My network here is 3g only, don't use gsm at all.
Sent from my GT-I9000M using XDA App
I also get the same thing with my phone as well, despite factory resets or exchanges thus far. Is this a normal problem?
So far, the noise disappears if you disable 3G in some way, either via turning off data or using Wi-Fi. I'm in Canada, where signals exist on 850 MHz and 1900 MHz. My phone was also purchased in November, and the replacement was sometime in early December.
My phone T959 .the brother of i9000, have the same problem...I have used HTC Universal ,and nokia 5230. Both are fine, no TDD noise at all..
Samsung have a long way to go...
i have it too (and tough it was faulty) and check out a friend's phone today and he has it too, didn't even know it and had the phone for a few months now. i guess we're just over demanding )
thebazman said:
i heard the buzzing a few days ago and opened the back up and a bee flew out, ive not heard any buzzing since
sorry couldnt resist
Click to expand...
Click to collapse
HAHAHA! Nah, it's just some Solar Activities causing communication flaws lately. It's near to 2012 anyway . Sorry, couldn't resist it either.
Anyway, I've never noticed about the noise. Been using this phone for almost a year? If its only with SGS, and all experiencing this are buying them at a relatively similar time, it would probably be a "batch issue".
Considering T959 experiencing the same issue, then maybe there's something wrong with how Samsung manufacture their phones. But somehow, there are lucky people who get good ones. Or most likely, this issue is too mild and there is actually nothing wrong with it. Nothing is perfect my dear friends

Call Quality

Is anyone else having problems with the microphone quality when on calls? I'm constantly being told by people that they can't hear me, when I switch to my Inspire, they say I sound much better.
Bad phone? Ive had no microphone issues.
Sent from my HTC PH39100 using xda premium
no mic problems here. if anything, ive been told its better than when i was on my inspire.
Just switched from the infuse and I personally notice a huge decrease in quality when listening to others speak...
Sometimes I don't hear people too well but I haven't had anyone tell me they can't hear me.

Call quality?

Anyone have any issues with call quality? A few calls today sounded quite muffled, just want to know before I make a warranty inquiry....
Regards Jamie
Sent from my GT-N7000 using xda premium
You may need to lower the headset on your ear as the speaker is quite high on the device.
I thought it was quiet and muffled, but after adjusting how it was against my ear (lowering it) it was perfect.
I tried that but they voice still sounds muffled regardless of where i hold it? its almost like it was covered? Any 1 else have any concerns?
No call quality issues whatsoever for me. In fact, I think the call quality is the best I have ever experienced on a phone period (including landlines!)

Do your speaker make a popping sound after playing volume?

I got my HTC One today, and something I noticed is that 2 seconds after volume comes out of the speakers it's followed by a popping sound which sounds like the speakers are turning off. It's extremely annoying, and sometimes I hear a popping/clicking from the speaker when I'm not even playing sound.
Are you experiencing this, or is my unit defected? It's EXTREMELY annoying, considering the speakers are facing you, and you can't ignore it as if the sound was coming from the back of the phone.
Please let me know.
unity04 said:
I got my HTC One today, and something I noticed is that 2 seconds after volume comes out of the speakers it's followed by a popping sound which sounds like the speakers are turning off. It's extremely annoying, and sometimes I hear a popping/clicking from the speaker when I'm not even playing sound.
Are you experiencing this, or is my unit defected? It's EXTREMELY annoying, considering the speakers are facing you, and you can't ignore it as if the sound was coming from the back of the phone.
Please let me know.
Click to expand...
Click to collapse
I just received my second HTC One today and it has this problem (as did the first), I also get popping sounds while watching videos on youtube.
It also has the same loud hissing coming from the speakers when watching videos on youtube / playing games as my first phone. Considering audio is one of the main features of this phone it's quite disappointing.
I could probably live with the hissing / audio glitches if I didn't have dead pixels as well, oh well, time to get the Galaxy S4 I think.
-Aziki
Had 4 handsets all with this issue. All very different batch numbers. Could be a software issue but equally it might be a hardware issue, which isn't worth risking, especially when I can just get an s4 instead.
Sent from my HTC One using xda app-developers app
Have you tried disabling Beats Audio?
I've noticed a weird cut in / out when it first detects audio and engages Beats.
Probably unrelated...
It's part of the problem, beats makes the issue twice as bad, but it's still present without it.
Sent from my HTC One using xda app-developers app
It Software not hardware related. This used to happen with the One X when it first released, I think it was fixed though. Try closing all applications and running just YouTube, it normally makes the problem better. Also, if your on the Music app it won't always do it.
I have exactly the same problem
Is every handset having this problem? One of the main selling points of this device is the premium audio quality, right?
I'm having the same issue... Everytime I press the sleep button I hear a pop just a few sec later... Hope it'll be fix with the next software update... It's not a big deal, but now that I noticed that, it bother me everytime I hear it!
I disabled touch sounds, etc in sounds along with beats, and it is much better now
Sent from my Nexus 4 using Tapatalk 2
Can we join these 3 threads possibly?
Same issues on this thread can we join the 3 ?
this one and these 2
http://forum.xda-developers.com/showthread.php?p=40630257#post40630257
http://forum.xda-developers.com/showthread.php?t=2246554
I was told it's something to do with the beats audio amp/chip what ever it's called,
Sent from my HTC One using xda app-developers app
I think it maybe the EQ that the software uses. I remember when I had an AT&T One X someone made an audio mod for it that changed a lot of stuff and one of the versions had this problem but the others didn't so I don't think its a hardware issue.

Speaker distortion/resonance and buzzing

Hello,
I picked up my att note 3 on Friday. I believe I have a defective loudspeaker. When at max or near max volume when talking on speaker phone the audio is distorted/resonant similar to a buzzing. I tried removing the back cover which had no affect.
Being as others have modified the android OS to increase volume with success it seems likely to be a defective phone.
Please let me know if any one else hears poor speaker phone audio quality.
I will likely try to swap my phone out for a new one at att.
Daniel
Sent from my SAMSUNG-SM-N900A using xda app-developers app
dachness said:
Hello,
I picked up my att note 3 on Friday. I believe I have a defective loudspeaker. When at max or near max volume when talking on speaker phone the audio is distorted/resonant similar to a buzzing. I tried removing the back cover which had no affect.
Being as others have modified the android OS to increase volume with success it seems likely to be a defective phone.
Please let me know if any one else hears poor speaker phone audio quality.
I will likely try to swap my phone out for a new one at att.
Daniel
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Maybe yours is normal. As when I listen to folks on speakerphoneI can hardly hear them compared to my S4 and its quiet perhaps they reduced it on my build for this very reason ( cheap speaker ).
I originally thought something was wrong with my device because i kept hearing the audio drop down and raise again when listening to music. But I noticed it never did that with anything else besides the app, Spotify. I decided to try another music app and I cannot replicate the issue. I think it's the Spotify app. Maybe a compatiblity issue with 4.3, not sure. Either way sounds comes out normal except in that app.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
Any one else experiencing this problem?
Hello Everyone,
I exchanged my phone this past Friday. The new phone may be slightly better than my previous one but it still distorts at full volume when on speakerphone.
Daniel
dachness said:
Hello Everyone,
I exchanged my phone this past Friday. The new phone may be slightly better than my previous one but it still distorts at full volume when on speakerphone.
Daniel
Click to expand...
Click to collapse
Ran some more tests on both my wife's and my unit. If you listen carefully on full volume you can occasionally hear it clip
Sent from my SM-N900T using Tapatalk
Mine is pretty bad. I have a hard time hearing people on speakerphone unless it is all the way up, then it is pretty distorted.

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