Helium (formerly Carbon) - Backup/Restore - Xperia Z Q&A, Help & Troubleshooting

Hi folks,
I've done a fair bit of searching and although it has been briefly discussed before I can't see any recent mentions about Helium (aka Carbon) from clockworkmod (https://play.google.com/store/apps/details?id=com.koushikdutta.backup&hl=en).
The Google Play store page for the app mentions that the app doesn't work on the Xperia S and Z due to some changes Sony made, however when I first got my Xperia Z (at launch in the UK), I was able to backup app data (and some apks) from my Galaxy S3 and restore them onto the Xperia Z without any issues.
Given there have been a few software updates from Sony since launch, does anyone have any recent experience with Helium, specifically whether it works correctly to backup and restore to the Xperia Z? I couldn't find a suitable thread or forum to try to ask the developer directly what the specific issues were with the Xperia S and Z that led to the warning on the app page.

I had a problem restoring Apps with this app after full factory reset. It always crashed. Tried to restore from SD card and CLOUD. on my galaxy s3 it works fine. The build in sony's backup and restore app is doing great.

neoxkid said:
I had a problem restoring Apps with this app after full factory reset. It always crashed. Tried to restore from SD card and CLOUD. on my galaxy s3 it works fine. The build in sony's backup and restore app is doing great.
Click to expand...
Click to collapse
Thanks for the reply. What does the Sony app actually backup? Does it include some/all apks and the actual app data too (e.g game progress)?

Yes, it includ app+data, even clock alarms

Hi. Why doesn't work the program to NOT ROOT galaxy s2 with android 4.1.2?
It bring me that message
"An error occured while perfoming your app backup. A log of the error has been sent to ClockworkMod. Clock Backup to attempt to backup the remaining apps."
I have do ALL the steps you are describe but the program DOESN'T WORK..... Can you please suggest me something?

Helium kept telling me that I had a backup password which I had never set.

fits79 said:
Hi. Why doesn't work the program to NOT ROOT galaxy s2 with android 4.1.2?
It bring me that message
"An error occured while perfoming your app backup. A log of the error has been sent to ClockworkMod. Clock Backup to attempt to backup the remaining apps."
I have do ALL the steps you are describe but the program DOESN'T WORK..... Can you please suggest me something?
Click to expand...
Click to collapse
Hi, the problem is your rom

No it ISN'T the my rom.
And that is because i try it into to galaxy s2.
01. With Oficial and NOT root 4.0.3 sales code eur
02. With oficial 4.1.2 nordic sales code nee
So........

I decided to unlock and root my phone. So I did some backups with mybackup pro and decided to give a try to helium (because I never managed to restore the data of the apps with mybackup pro, just with root). I did the backup, saved it on the internal storage, copied it on my computer, unlocked my phone, rooted it, installed helium, copied the backup to the internal storage and... when i try to restore the backup from the internal storage it doesn't find it... I am now trying to reinstall it, don't give it su and see if I see the backup... if I don't see it... well.. idk what to say... I do a backup and then I cannot restore it? nice (sarcastic)
Edit: no.. I cannot find the backup

dreamxp said:
Helium kept telling me that I had a backup password which I had never set.
Click to expand...
Click to collapse
yes same problem here, it seems the devs of this app are idiots

I started using this for the first time last week. Now I'm making a new backup and it is asking me to connect my phone to the computer again. do I need this each time I create a backup to my external sd card?

Samribi said:
I decided to unlock and root my phone. So I did some backups with mybackup pro and decided to give a try to helium (because I never managed to restore the data of the apps with mybackup pro, just with root). I did the backup, saved it on the internal storage, copied it on my computer, unlocked my phone, rooted it, installed helium, copied the backup to the internal storage and... when i try to restore the backup from the internal storage it doesn't find it... I am now trying to reinstall it, don't give it su and see if I see the backup... if I don't see it... well.. idk what to say... I do a backup and then I cannot restore it? nice (sarcastic)
Edit: no.. I cannot find the backup
Click to expand...
Click to collapse
I have the same problem... Hi%5... hope somebody will look into this matter ...
---------- Post added at 11:20 AM ---------- Previous post was at 11:03 AM ----------
If you're still interested.. (if u want the app data. i.e : savegames) I found a way.. Just keep those backup files in your computer. And then download the apps you want to restore.. Then make backups of them again.. Then they will have those backup up files in the "Carbon" folder. Then copy the folders inside without the "nomedia" file. It then the app will show the backup & viola... Apps restored...
Sent from my Xperia V using xda app-developers app

fits79 said:
Hi. Why doesn't work the program to NOT ROOT galaxy s2 with android 4.1.2?
It bring me that message
"An error occured while perfoming your app backup. A log of the error has been sent to ClockworkMod. Clock Backup to attempt to backup the remaining apps."
I have do ALL the steps you are describe but the program DOESN'T WORK..... Can you please suggest me something?
Click to expand...
Click to collapse
Same issue for me

Helium works fine for me, only problem is that messages are stored 'the wrong way' in Sony stock-ROM's last time i tried one of those.

Urticant2 said:
Hi, the problem is your rom
Click to expand...
Click to collapse
I had the same problem, just unplug your phone from the usb and it works

mljjlm said:
Helium works fine for me, only problem is that messages are stored 'the wrong way' in Sony stock-ROM's last time i tried one of those.
Click to expand...
Click to collapse
Is there something weird about the way messages are stored in general? Everything else seemed to work - the one thing I can't seem to figure out is how to restore text messages (com.android.providers.telephony.ab) - I've tried to do it as a whole app using the PC interface, tried copying the folder as a replacement via Android File Transfer to the 'carbon' folder, etc.
When I try to restore via helium server, it quickly shows me everything as restored but I don't see the messages. When I try to do it manually (e.g. force copy), I don't see an option under "Restore and Sync" to actually select messaging.
Am I missing something stupid / obvious? The raw data seems to be there (for example, call logs were uploaded just fine, text messages seem to have an issue).
--Dan

bfettd said:
Is there something weird about the way messages are stored in general? Everything else seemed to work - the one thing I can't seem to figure out is how to restore text messages (com.android.providers.telephony.ab) - I've tried to do it as a whole app using the PC interface, tried copying the folder as a replacement via Android File Transfer to the 'carbon' folder, etc.
When I try to restore via helium server, it quickly shows me everything as restored but I don't see the messages. When I try to do it manually (e.g. force copy), I don't see an option under "Restore and Sync" to actually select messaging.
Am I missing something stupid / obvious? The raw data seems to be there (for example, call logs were uploaded just fine, text messages seem to have an issue).
--Dan
Click to expand...
Click to collapse
Hmm.. I just used the SD-card backup, so I don't know about other stuff

mljjlm said:
Hmm.. I just used the SD-card backup, so I don't know about other stuff
Click to expand...
Click to collapse
So I came up with a solution based on what works for others. Why this works when it didn't previously is beyond me, but hopefully someone else can use it if individual parts of their Helium backup don't work properly (in theory it should work for any app / SQL dataset). The whole point of Helium is that we're running non-rooted phones and so Titanium Backup or the like aren't applicable. For reference, I'm running an N4 to OSX 10.7.x
1. Use the Helium Server to create a full backup.
2. Wipe phone or whatever you need to do (I had to do a factory reset for Google since it's an N4 and my proximity sensor is dead).
3. Install the apps you had previously via Play Store (pain in the a**).
4. Run Helium server and upload the backup data.
5. Update apps as needed (should be auto but who knows for individual stuff).
6. Check app data in apps. Texts are obviously easy to see for me. Hopefully everything restored nicely for you here.
***Now for the bit for people who got corrupted restores.
7. Unzip the backup file on your computer, select the .ab files that correspond to the missing / corrupted restores and then zip those into a new file on your computer (for step 9). Keep these files handy in unzipped form as well for step 10.
8. Perform a new Helium backup of those sections onto the internal SD card (yes it will be blank, worry not).
9. (Optional step): Run Helium server and upload that new zip file (with the stuff that didn't make it) alone. Try restore. Unlikely to work but worth a shot.
10. Running Android File Transfer, find the SD card, find the folder 'carbon' and then find the corresponding sub-folders that have the modules that were corrupted. Replace the SD card backups of the broken modules with the good ones from your computer.
11. Run Helium restore again, but only for the sections you want (I swear, for me Messaging didn't show up the first few times but after step 10 it did).
12. Wait, hoepfully it works well. I would reboot after running the restore to a) kill Helium and b) confirm functionality.
FWIW, my telephony.ab was 1.8MB and took SIX hours to restore. Seriously. Yeah yeah, that's a lot of texts but six hours? I've since added "SMS Backup & Restore" to my phone and will probably just use that, map out my phone layout and functionality and just manually replace apps from now on since most data is in the cloud. You lose some stuff, but prima facie it's boat tons easier.
Hopefully that helps someone else who had the same issues.
--Dan

Somehow my phone got soft factory reset (lost all the apps but the files) when i tried to install the apps that I had before it throws a play store error while installing saying it couldnt be installed because of an unkown error "-24" plz helpp

Why are you mocking Koush? Yes the Koush. He made this app. He specifically said in the app description that:
Note: Helium is NOT available to Motorola devices. This is because Motorola phones have a bug that break Android's backup mechanism. Until this is fixed by Motorola, Helium will not work on those Androids. You can download Helium manually here:
http://download.clockworkmod.com/apks/Backup.apk
If you find that Helium *does* work on your Motorola Android, please notify me.
Note: Some Sony devices have issues with Helium. This includes the Xperia S and Xperia Z. Sony has *disabled* backup on these devices completely.
Click to expand...
Click to collapse

Related

[HOWTO] Backup my SGS, Backup Apps, Best practices before & after flash

Good evening guys,
I tried to backup my diary entries using Titanium Backup, but when I tried to restore them on the new Firmware they didn't appear. Same for my SMS Messages...
Could you tell what exactly I have to backup?
Thank you for your help!
Backup Methods Before Flashing?
I've been using MyBackupPro, but it does not save any of my settings. I have to set up a lot of stuff like email accounts and so on every time I flash.
Is there a better way?
Have you tried titanium backup? I find it works best.
azazin said:
Have you tried titanium backup? I find it works best.
Click to expand...
Click to collapse
No I haven't yet. I read reviews of MyBackupPro, saying it's the best So I bought it.
Does Titanium Backup save preferences, including passwords and email settings?
MacGuy2006 said:
No I haven't yet. I read reviews of MyBackupPro, saying it's the best So I bought it.
Does Titanium Backup save preferences, including passwords and email settings?
Click to expand...
Click to collapse
Hey,
I believe it does, it saves all of my preferences with games like Alsphalt so it should do the same with your e-mail.
Try it, it's free.
stupid question: Is somebody working on a custom recovery image with Nandroid or something?
unfnknblvbl said:
stupid question: Is somebody working on a custom recovery image with Nandroid or something?
Click to expand...
Click to collapse
I hope someone is, that would be best option, titanium is brilliant though and has saved me a few times, I have it scheduled to backup everynight.
I also use Mybackup pro for sms and call logs etc.
neither can bring your homescreen widgets back as before.
Is there anything that saves your facebook/google links in contacts? That's the thing I find most annoying having to go back through them one by one...
Titanium backup in its current form is not functioning correctly on my phone aswell as many other galaxys users
yes - unfortunately Titanium Backup currently won't backup the databases :-(
Best backup app for galaxy?
Is there anything out there which will backup our apps, contacts etc before I flash a new rom to my phone? Is it possible in kies? I'm loath to have to link my face book and google mail contacts again
Backup apps/settings to PC? possible?
Hi all, i have seen many threads regarding backup apps such as wave/titanium pro etc but im wondering if its possible to backup to a PC?
as much as its a naughty word, i liked apples way of backing up using itunes. you simply plugged in your phone and voila its backing up into a friendly restorable format.
i just want a simple backup of my device encase i flash to others roms.
is this possible?
i don't know of such application.
but what is so bad about backing it up to the External SD card?
you want your backup to be with you all the time, so in case of "OMG! happens", you can easily Hard Reset, then restore from backup from the SD card.
once on the SD card, you can easily copy it over to your PC, the next time you hookup your USB cable.
if you want it done automatically, you can always create a script on your PC to grab X files from X folder every time the USB connects to X device
I love the backup software from PalmOS, they works automatically just as you wanted.
I never found a good one that actually works on WinMobile
in Android it's almost perfect, it just missing the part to sync the backups to the desktop automatically.
But that's a minor thing, as you can do the batch command mentioned above.
you can try this one for size, see if you like it.
http://forum.xda-developers.com/showthread.php?t=459830
Nandroid v2.0 - Full NAND backup and restore tool
else you can go for PAID applications such as... Titanium Backup and many other ones
never thought of it like that.
as for backup apps which one is proving decent? i see alot about wave and titanium backup.
Yeah... Titanium Back-up is great. You can even try MyBackup Pro. Both are equally good.
MyBackup Pro restores all the apps perfectly but is not able to link those to the Android Market...
what do you guys use to backup all your data before changing firmware
I already flashed my girlfriend's galaxy S twice
and each time i was installing and configuring the device as she want...
Once again there is a new firmware that correct some interesting part (GPS)
but i REALLY don't want to loose 2 hours of my time to
a: install the apps my gf has
b: configure the device (font, ring tone, volume ...)
so question : what are you using to save the time of installing/configurating...
thanks in advance
I'm also interested to know how you make it.. Thanks
Sent from my GT-I9000 using XDA App
I use titanium backup. Gotta root your device first though.
Sent from my GT-I9000 using XDA App
Been using Titanium Backup (donated ver.), so far so good.

[Q] Updating, Wiping, Restoring and Titanium...

Dear community,
today as a first step I have successfully rooted my Phone (Froyo 2.2.1) with CF-Root Kernel and Odin, yay! Thanks to all the Developers, Guides and Refs on this page!!
In order to fix my ongoing battery issues,next thing I want to try is to flash a new ROM; I think for stability and for practice the latest Froyo Build JS8! I have downloaded Titanium Backup and have successfully backed up all my system and user apps and settings.
Now when I flash the new ROM, the phone will be wiped, or at least the Wipe-method is recommended (hard-reset AFTER the flashing?).
Can I restore at least some settings and apps with my Titanium Backup Files (I read restoring system apps/settings is not recommended)?
How would I do that (where does Titanium save the backup files?)
How do you guys usually perform the steps to a new ROM without losing all system settings, apps, app-settings etc...?
Thanks for all recommendations!
I would recomend you, restore user apps only. It will restore your apps and their settings. You could do it in batch mode.
Also is recomended to copy your TitaniumBackup folder to PC
Last but not least, do not forget copy your EFS folder too.
Sent from my GT-P1000N using Tapatalk
jellygoos said:
Can I restore at least some settings and apps with my Titanium Backup Files (I read restoring system apps/settings is not recommended)?
How would I do that (where does Titanium save the backup files?)
How do you guys usually perform the steps to a new ROM without losing all system settings, apps, app-settings etc...?
Thanks for all recommendations!
Click to expand...
Click to collapse
1) Get titanium backup PRO.
2) Batch backup your whole system (while you're at it, create a schedule so your phone automatically gets backed up at least once/week). The files will go on your sd card in a TitaniumBackup folder (actually you can specify where they go).
3) Go and nuke your phone with whatever.
4) Re-install Titanium backup, then batch restore your USER apps & settings. Leave the system settings alone for now.
5) Okay for system settings, be a bit more selective:
6) Go to Backup/Restore tab, select menu, then filters, then apply a Filter by Type: System.
7) Anything in GREEN is system settings (red=system applications).
8) I typically restore the following: Contacts/Call-logs; SMS/MMS/APN; Bookmarks; SMS/MMS Preferences; Wifi Access Points; Calendar Storage (think that includes your alarm clock settings).
Note that you may need to reboot before you see the restore take effect - e.g. you can't see your restored sms till after reboot.
Also it's safest to grab a copy of your titanium backup folder and put it on your computer. Lookup how to get a copy of your /efs too.
Thanks for the swift answers and useful guides! Will buy the Titanium Pro for sure.
In the Pro Version it says it can convert System Apps into User Apps and vice versa. Couldn't I just convert all the System Apps into User Apps and then restore everything, once on new ROM?
About the freezing feature of the Pro Version: Does it freeze complete Apps, or can you tell them to freeze specific tasks? I noticed that for example some Google Maps or Latitude tasks run in the background (and start again by themselves if i close them manually) and I would like them to get out of the phone memory while I don't have the program running. Yet I want the apps to function properly once I need them.
P.S.: Before I proceed flashing a new ROM I will also look into backing up my /efs folder so thanks for pointing me at this!
Okay, I figured out how to backup the /efs folder via ADB shell.
Questions remain though concerning Titanium Backup Pro. Can someone that uss Titanium Pro help me with these questions?
In the Pro Version it says it can convert System Apps into User Apps and vice versa. Couldn't I just convert all the System Apps into User Apps and then restore everything, once on new ROM?
About the freezing feature of the Pro Version: Does it freeze complete Apps, or can you tell them to freeze specific tasks? I noticed that for example some Google Maps or Latitude tasks run in the background (and start again by themselves if i close them manually) and I would like them to get out of the phone memory while I don't have the program running. Yet I want the apps to function properly once I need them.
Click to expand...
Click to collapse
jellygoos said:
In the Pro Version it says it can convert System Apps into User Apps and vice versa. Couldn't I just convert all the System Apps into User Apps and then restore everything, once on new ROM?
About the freezing feature of the Pro Version: Does it freeze complete Apps, or can you tell them to freeze specific tasks? I noticed that for example some Google Maps or Latitude tasks run in the background (and start again by themselves if i close them manually) and I would like them to get out of the phone memory while I don't have the program running. Yet I want the apps to function properly once I need them.
Click to expand...
Click to collapse
You could convert it technically. But generally it's not advised as it may mess up settings or so on a different ROM. I backed up my system stuff but I doubt I'll restore it on any ROM, the hassle isn't worth it if any issue shows up and you have to check everything out to fix it. Maybe some individual system thingies can be restored safely but keep in mind lots of system stuff changes on each ROM and could be incompatible.
Just like others did here, I also recommend the PRO version as you have to click every single restoration on a batch restoration otherwise (and it's probably slower anyway).
Freezing means just that, it freezes the app. It "deactivates it", so it's not there/usable but it's not uninstalled. Can't think of a scenario right now where this would be useful except for testing purposes, maybe if an app causes an issue and you want it to be gone temporarily or so.
If you don't want an app to continue running simply use the task manager to kill it which comes along with the SGS (Samsung app afaik, usually pre installed).
Btw Titanium has a nice wiki website which is really helpful but can't link it as a new user here. Google Titanium Backup wiki and the first link should be the correct one.
Correct me if I'm wrong but if you do a app+data restore the app doesnt show up in the market under installed which means that any updates to the app wont get rolled out.
What I did was install each of my apps from the market then did only a data restore. This worked for most of my apps BUT last night I noticed a few of my apps missing, in fact launching my angry birds from simi folder caused a FC. BUT I know that angry birds was working earlier in the day.
So I simply went back to the market and reinstalled and all seems well again.
So now I'm wondering what is the best method to restore, my method or maybe do a app+data restore then go to the market and install the app again.
Afaik, normally Titanium also backs up the links for the markets so the entries won't get lost and should be restored as well. There was an issue mentioned which can happen if that data gets corrupted. The Titanium wiki lists it.
Generally, installing the app from the market and then restoring it should work just fine.

How do I restore apps from a different device?

Trying to restore titanium backup of downloaded apps and settings from another device. Apps restore properly but none of the settings do (game scores, etc.)
I have never had a problem restoring to other devices. Is there anything I have to do to fix this?
Dmore rom, semaphore kernel
Had the same problem at one point, tried fixing it but didn't know what to do and nothing seemed to make any difference. And then suddenly one day it was working again.
The only difference i can think of is I updated titanium backup. try that.
If that doesn't work try uninstalling it and reinstalling it (copy the titanium backup folder on your sd card onto your computer just in case it gets deleted, don't think it should.)
Other than that google the problem (Titanium backup wont restore apps - google search), there are ton of similar situations, there's probably an answer out there already that'll work for you
Zorigo said:
Had the same problem at one point, tried fixing it but didn't know what to do and nothing seemed to make any difference. And then suddenly one day it was working again.
The only difference i can think of is I updated titanium backup. try that.
If that doesn't work try uninstalling it and reinstalling it (copy the titanium backup folder on your sd card onto your computer just in case it gets deleted, don't think it should.)
Other than that google the problem (Titanium backup wont restore apps - google search), there are ton of similar situations, there's probably an answer out there already that'll work for you
Click to expand...
Click to collapse
I'm on version 5 so that should be fine. and thanks for the link, although I did not find why data is not being restored.
Strange thing is that data from ONE app was restored but not others. After seeing that I remade the backup but the same thing happened. I wonder if its where the i9000 stores the data of backups is the issue
No other ideas? No one has had this happen?
I've been looking for a solution for two nights, this hasn't happened to anyone?
Sent from my MB860 using XDA
Go into options of titanium and make sure you have backup external data to always. I run a restore this morning because I was switching ROMs and everything worked fine.
domdomrys said:
Go into options of titanium and make sure you have backup external data to always. I run a restore this morning because I was switching ROMs and everything worked fine.
Click to expand...
Click to collapse
Tried it, didnt work. This is frustrating
Sent from my MB860 using XDA
In advanced, there is something to do with sym link. Check that. Try again. Some roms use that.
domdomrys said:
In advanced, there is something to do with sym link. Check that. Try again. Some roms use that.
Click to expand...
Click to collapse
I Have been doing that too
Sent from my MB860 using XDA
Restore manually. When you go to the folder with all the backups, there should be a bunch of .tar and other files. Just install the apks on the other phone and manually restore the data in the .tars
domdomrys said:
Restore manually. When you go to the folder with all the backups, there should be a bunch of .tar and other files. Just install the apks on the other phone and manually restore the data in the .tars
Click to expand...
Click to collapse
I see the tars, and in each tar there is a data folder, another data folder inside, and then the .com folders. what do i restore and where do I put it?
for example, in the AKnotepad .com folder there are these folders:
app_sslcache
databases
shared_prefs
some apps also have a files folder inside the .com
I can just place them using ES file browser with root browsing method on the phone, just am not sure where.
When O had a look into my backups, that had data folders in them. Go on your old phone and see where the files in data folders go. Most go to /data/data. I recommend Root Explorer.
domdomrys said:
When O had a look into my backups, that had data folders in them. Go on your old phone and see where the files in data folders go. Most go to /data/data. I recommend Root Explorer.
Click to expand...
Click to collapse
On my old phone they go there, but i think thats what the issue is, that they are located somewhere else on the i9000?
Sent from my MB860 using XDA

[nearSOLVED] Restoring WhatsApp chat history after installing Team Canjica's CM11 ROM

Hi
I've installed [Team Canjica] CM11 ROM yesterday, and it works very well.
However, after installing Whatsapp, Whatsapp displays a message about it being a custom ROM and therefore not fully supported.
It then attempts to restore the chat history and after some lengthy processing, says it couldn't restore the history.
Otherwise Whatsapp works normally and is able to send and receive messages.
I am very interested in restoring my chat history, and unsuccessfully tried the methods suggested on Whatsapp's support website, as well as by their support email.
Can anyone help me, please?
ArcSer said:
Hi
I've installed [Team Canjica] CM11 ROM yesterday, and it works very well.
However, after installing Whatsapp, Whatsapp displays a message about it being a custom ROM and therefore not fully supported.
It then attempts to restore the chat history and after some lengthy processing, says it couldn't restore the history.
Otherwise Whatsapp works normally and is able to send and receive messages.
I am very interested in restoring my chat history, and unsuccessfully tried the methods suggested on Whatsapp's support website, as well as by their support email.
Can anyone help me, please?
Click to expand...
Click to collapse
I am not 100% sure, but messages should be somewhere in Whatsapp folder on internal or external SD card. See if you did not delete it. You tried to restore them in the past on some other ROM?
shut_down said:
I am not 100% sure, but messages should be somewhere in Whatsapp folder on internal or external SD card. See if you did not delete it. You tried to restore them in the past on some other ROM?
Click to expand...
Click to collapse
Chat history files are indeed there on my storage on /Whatsapp/databases, and although whatsapp finds them and attempts restoring them, it repeatedly fails to restore them.
I have tried removing and re-installing whatsapp several times, even with older backup files too, unsuccessfully :crying:
Any suggestions?
ArcSer said:
Chat history files are indeed there on my storage on /Whatsapp/databases, and although whatsapp finds them and attempts restoring them, it repeatedly fails to restore them.
I have tried removing and re-installing whatsapp several times, even with older backup files too, unsuccessfully :crying:
Any suggestions?
Click to expand...
Click to collapse
Not sure. Try to transfer that folder to other storage (on external if it is on internal now). If that does not help try with other ROM and see what happens. I used CM11 and I have restored Whatsapp chats without problem as I remember.
shut_down said:
Not sure. Try to transfer that folder to other storage (on external if it is on internal now). If that does not help try with other ROM and see what happens. I used CM11 and I have restored Whatsapp chats without problem as I remember.
Click to expand...
Click to collapse
Thank you, I've tried moving to another storage but it hadn't worked.
Which CM11 ROM have you used?
ArcSer said:
Thank you, I've tried moving to another storage but it hadn't worked.
Which CM11 ROM have you used?
Click to expand...
Click to collapse
I am not sure what version, but I think one or two before newest one.
[Partially SOLVED]: WhatsApp+ restored my chat history
Hi all.
I have installed WhatsApp+ (I am not sure but I think it is currently in Hebrew only).
It needs installing from the SD card, and is not available in PLAY store
WhatsApp+ restored my chat history.
Having my chat history "back" I removed WhatsApp+ and installed WhatsApp (original) again, but it again failed in restoring my chat history, so I re-installed WhatsApp+ and will use it for now.
If anyone needs help with the Hebrew on WhatsApp+'s site I will gladly help.
Good Luck!
Maybe there is an option in whatsapp+ to do a backup, and later to do manual restore in org app
Sent from my GT-I9070 using Tapatalk
Closed Force said:
Maybe there is an option in whatsapp+ to do a backup, and later to do manual restore in org app
Sent from my GT-I9070 using Tapatalk
Click to expand...
Click to collapse
You're right, there is - the same as in WhatsApp.
It produced the same failure to restore in WhatsApp, although whatsapp+ successfully restored.
Until I find another option to restore I'll stick with the WhatsApp+ for the time being.
Optionally I may send myself selected chats by mail, like in WhatsApp.
@ArcSer
Just keep Whatsapp+, no?
I use it too from the last year and it's way better than original one.
Inviato dal mio GT-I9505
@AntaresOne
Yes indeed. Seems just fine so far
whatsapp+
If anyone needs help with the Hebrew on WhatsApp+'s site I will gladly help.
Pls help me to get that link. I have tried it from the link, its asking for th permission. So pls send the ling. thanks in advance
This thread is old, but my experience maybe can help someone
I had the same problem, because I swapped between LineageOS derivated ROMs for tests (but not on Galaxy S Advance I9070).
I backupped key file from /data/data/com.whatsapp/files and wa.db from /data/data/com.whatsapp/databases.
For the first test, I followed this advices from this thread: https://forum.xda-developers.com/general/help/whatsapp-whatsapp-offer-backup-restore-t3342014:
Prerequisites:
1) Whatsapp Viewer (Links are forbidden for new users, you will find it at Github)
2) msgstore.db.cryptX from a backup (the "X" from msgstore.db.cryptX stays for the version of message database encryption)
3) key file from /data/data/com.whatsapp/files from a backup
4) Whatsapp must not have been started before
5) Phone number / SIM of backup and restore phone must be identical
6) Wifi connection for verification process
Procedure:
1) Install Whatsapp, but do not start it
2) Extract msgstore.db from msgstore.db.cryptX with the help of Whatsapp Viewer (the "X" from msgstore.db.cryptX stays for the version of message database encryption)
3) Copy msgstore.db to /storage/emulated/0/Whatsapp/Databases
4) Start Whatsapp and hit "Restore" when it's offered
5) Wait for "Initialisation" to finish. It took about 3 minutes in my case. So be patient.
6) Enter Name and assign a profile picture, hit next
7) Finish!
but nothing. I uninstalled Whatsapp.
For the second test, I installed Whatsapp again, left (only) msgstore.db in /storage/emulated/0/Whatsapp/Databases and copied key and wa.db files into their folders, overwriting the original files. Whatsapp crashed and I uninstalled Whatsapp again.
For a third test, I installed Whatsapp again (all untouched after second test), but maybe the key file automatic overwritten during the app initialization, because now Whatsapp working and it restored successfully chat history!!
After these tests, I think that the only files to leave/overwrite are: wa.db in /data/data/com.whatsapp/databases and maybe decrypted msgstore.db in /storage/emulated/0/Whatsapp/Databases (but I think that also encrypted one should work).
Hy,
Just want to give my impression about using Whatsapp+ or GB Whatsapp or other 3rd party Whatsapp App, dont forget that Whataspp can BAN your number if they find you're using any other program instead of the original APP, it happened to a friend of mine so be careful not to use those fancy things that the original App doesnt have, even more, we all still don't knowhow safe is our data while passing through this 3rd party Apps, they look good and have nice features but it may have a high cost.
BR
I had same problem because install LineageOS on galaxy a7 2017,
but I have done these stuff and my whatsapp has worked corroctly:
0- install simulator android and install whatsapp and sign your number then restore your chats then go to internalStorage>whatsapp
1-cory backups and databases folders to safe place
2-go to Internad Storage>Android>data>com.whatsapp then copy cash folder to safe place
3-install whatsapp on your phone and not login.
4-go to setting > permission and allow whatsapp access to storage,camera,mic,...
5-copy all of files databases,chash,backups to your phone with same directories( databeses and backups copy to >> internalstorage>whatsapp and chash copy to internalstorage>android>data>.com.whatsapp)
6-now sign in your whatsapp
7-Enjoy it.

Using Helium to restore backup. How?

Good evening.
I tried to restore my apps from the old HTC One S (with root), to the new Z3 Compact (without root) ugins Helium, but didnt' worked.
-I did a backup on the One S, next I did a backup of a dummy app on the Z3C, so it created a folder called "carbon".
-I put the folders from the carbon folder on the One S to that on the Z3C.
The problem is that when I try to restore the app, Helium doesn't find any backup.
Anyone can help? Thanks...
Alan Slade said:
Good evening.
I tried to restore my apps from the old HTC One S (with root), to the new Z3 Compact (without root) ugins Helium, but didnt' worked.
-I did a backup on the One S, next I did a backup of a dummy app on the Z3C, so it created a folder called "carbon".
-I put the folders from the carbon folder on the One S to that on the Z3C.
The problem is that when I try to restore the app, Helium doesn't find any backup.
Anyone can help? Thanks...
Click to expand...
Click to collapse
Have you tried rebooting and then trying?
mattdm said:
Have you tried rebooting and then trying?
Click to expand...
Click to collapse
Yes.. But nothing changed
I believe Helium mentions in their description that Sony disabled the features needed for the program to work.
I experienced the same thing coming from a One Mini (rooted). Couldn't get anything to work properly. So I opted to just install everything again. I did manage to get the call logs and SMS / MMS messages to the new phone by using My Backup Pro. I purchased it, and clicked on the migrate button (both connected to the same WiFi), didn't need to physically connect anything and all the call logs and messages transferred over.
you can do as i did,
1. back up the apps on your old phone
2. install the apps on your new phone and back them up with helium
3. copy the .ab file from the old phone to the new one
4. restore the backup on the new phone.
i know it seems like a lot of work, but at least it's working
Thanks, but I already reinstalled everything from 0.
It took some time, but now I have a clean phone.
The problem are all the unwanted apps. I miss my rooted HTC

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