Touch unresponsive while charging - Xperia Z Q&A, Help & Troubleshooting

Hello guys.
I have got this problem can anyone help me.
My touch goes unresponsive while charging from Sony charger or other charger or while sub charging.
Is this a common problem or is there any solution for this
I cant text while charging.
Plz help.
Sent from my C6602 using xda app-developers app

karthik0001 said:
Hello guys.
I have got this problem can anyone help me.
My touch goes unresponsive while charging from Sony charger or other charger or while sub charging.
Is this a common problem or is there any solution for this
I cant text while charging.
Plz help.
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
Repair it with Sony Update Service.

Updated 4 days back
Build no 10.1.1.A.1.253
Sent from my C6602 using xda app-developers app

Try a factory reset. But before that check if rebooting solves the problem. I had a display issue which was fixed by a reboot.

karthik0001 said:
Updated 4 days back
Build no 10.1.1.A.1.253
Sent from my C6602 using xda app-developers app
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Click to collapse
not telling you to update, "repair it"

Using different chargers is the cause.
Use the stock charger with stock cable.
Sent from my C6603 using xda premium

I have the same issue, and I don't use the stick charger, I imagine the problematic chargers aren't correctly grounded or have some EMI or ESD issues. I haven't tried the stock charger yet to see if it solves it.
Poor move on Sony's part though not making the phone able to handle a poor quality power source correctly.
Sent from my C6603 using Tapatalk 2

before i used to charge using the car charger. at my cousins place i used a htc charger for 4-5 days.
from later on im using the stock charger itself..
did i restart .. no use..
same issue... i selected show touch from development options..
im able to see the responses.. this occurs only sometimes , may be every 7/10.
just a single touch and the whole line gets multi touched.
for ex- i try to type "hie" , i get something like "ghjuioert" some times even bigger messages.
no difference even after a rebot.
should try factory reset. (long process backup download etc ).
any other options ?..

im using the stock charger...
tell me how to repair it...

With pc companion or sony update service.
Sent from my C6603 using xda premium

Hi dude !
I remember to have this problem on my Xperia Neo.
While charging the touchscreen was unresponsive like touching on one side was like touching on the other side, apps opening randomly, lots of bugs. But didn't happened always, only sometimes.
I never figured out what could be and I don't use it anymore.
Maybe you have a faulty unit

alias_neo said:
I have the same issue, and I don't use the stick charger, I imagine the problematic chargers aren't correctly grounded or have some EMI or ESD issues. I haven't tried the stock charger yet to see if it solves it.
Poor move on Sony's part though not making the phone able to handle a poor quality power source correctly.
Sent from my C6603 using Tapatalk 2
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wow! just blame everything on sony. nice.
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Related

Can anyone confirm this hardware problem please

Ok so my phone is playing up abit. When i put the charger in it disconnects and connects constantly. Its fine if you dont touch the phone but as soon as you touch the screen it starts disconnecting again. I put this down to a faulty charger dock and ordered the part so i can fit it. However after fitting the new dock the problem still persists. Ive changed wires, plugs, charger flex and charger port. What could this possibly be?
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Did u try cleaning your mobile's charging port
Cant be that as ive replaced the charger port
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yup both port and cable, even if you see nothing.
take out battery and cablebout of socket as you dont want to short anything
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bobbycarver said:
Cant be that as ive replaced the charger port
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So i guess u got the charging port replaced in the service center..didnt u ask them about this problem??
Look here: http://www.forum-generationmobiles....nappe-connecteur-de-charge-micro-usb-gt-n7000
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help
DAVFUNK
Sent from my GT-N7000 using xda premium[/QUOTE]
That link is in french, can you explain a little bit what it says. I have same problem as OP but I bought 4 different USB Flex replacemments and they all dont work. No sound from speaker except for a little popping sound. I think something in the link talked about the back of them being grounded or glued, can you explain it a little please?

Dock / Car mode turning on and off

Hey guys im using crashes final 4.1.2 rom and for the past week i have notice that car mode turns on and off again. its becoming annoying. i cant find out how to turn this off at all.
I have used this ROM for 2 months with no issues until now.
Any ideas?
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Its possibly a hardware fault, I had a similar problem with my old HTC hd2 where the USB connection became corrupted and forced the phone into thinking it was getting docked. That's my view but hopefully its a software thing and you can easily sort it.
JR
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thanks JR
its happening when its not plugged in as well.. it just took 20 minutes to type this cause it keeps doing it lol
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I had the exact same problem. Car dock mode randomly activated and deactivated with no user input.
The problem was a faulty USB the on the phone that was fixed when I sent it to service.
try cleaning the USB port first.. (remove battery) use a clean cloth , little alcohol, a small toothpick (gentle)

Touch problem

Hey guys,
I faced a problem when i'm pressing on the screen on one item it press 3 or a full row on my screen from itself ! is there any help in that, thats happened after upgrading to the latest version [My Device not rooted]
If you are still under warranty use it.
If not figure out if it is a software problem or a hardware problem. Do a factory reset after backing up all your data. If that worked it was a software problem. You can then restore all your data.
If that didn't work you need to get your screen replaced.
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Is that happening when your phone on charge?
Are you using the original charger?
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gm007 said:
Is that happening when your phone on charge?
Are you using the original charger?
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Click to collapse
yes i'm not using the original charger :S is that the problem and really i don't know if this happening when i'm using the charger only or what
@slyviper1700 i did it but nothing helped but i installed the update again and it fixed for 2 days then happend 2day again :S
But it happening too when i'm using my laptop for charging

xperia z wierd shut down

i got a serious wired problem with my xperia z, it started yesterday, with the Sim card disconnect and connected a couple times, after that it just just down, when its off i try to turn it on again, and it come to the sony logo a couple sec later it shut down. now the the wierd thing comes. When my phone is off, and i cant do anything, i connect the charger, and the battery logo pops up so i press power button, and it boost up normaly. but this happen 4 times yesterday and 6 today. a month ago i installed stock 274 ftp.
6603
.274 Stock firmware
locked bootloader
NO root
hope somebody can help me!
Sony should take note on this. Lots of people having this problem and same to me. Few time sim diconnected and phone cannot be use if charger not connected.
Sent from my R800i using xda app-developers app
,
kayrowl91 said:
Sony should take note on this. Lots of people having this problem and same to me. Few time sim diconnected and phone cannot be use if charger not connected.
Sent from my R800i using xda app-developers app
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hmm. how long did you have it? you thing sony update service would work?
2 weeks ago. But now it getting worse, even I connected into wall charger, my phone will shutdown after few minutes.
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.
kayrowl91 said:
2 weeks ago. But now it getting worse, even I connected into wall charger, my phone will shutdown after few minutes.
Sent from my R800i using xda app-developers app
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hope the problem is fixed in the 4.3 when i can download it in denmark. so now we will see.
can you post with somebody else with this problem?
I cant see an update will fix this as I already flash 4.2 4.3 and 4.4 android version. Its hardware issue. Sorry, im using xda app. Cant copy any link to post. But you can find similar problem here
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dead
i was using my phone while it was connected to the charger, and suddenly it just turned off, i tried everything exept installing stock rom, cause i got my phone back to lastest stock a month ago. !!
dannyb9293 said:
i was using my phone while it was connected to the charger, and suddenly it just turned off, i tried everything exept installing stock rom, cause i got my phone back to lastest stock a month ago. !!
Click to expand...
Click to collapse
Try to force disconnect battery by pressing
volume up & shutdown button for abt 10 seconds.
report back.
Triedw
dogmatism said:
Try to force disconnect battery by pressing
volume up & shutdown button for abt 10 seconds.
report back.
Click to expand...
Click to collapse
My Phone can boot now but still the same problem that i mention first. Witout tre charger plugged to wall i van only do use i for 1 hour Max, and a game can only be played a couple minuts before it boots Dawn. The phone works finde with The charger
What is your production date?
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.
kayrowl91 said:
What is your production date?
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How can i find that?
dannyb9293 said:
How can i find that?
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On the bottom of the phone, above the bar code, it will say something like 13W13. That is mine and it means 2013, week 13.
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.
kingvortex said:
On the bottom of the phone, above the bar code, it will say something like 13W13. That is mine and it means 2013, week 13.
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found it.
13W11
Could that be a bad date?
Haha. Same with me. 13W13! I think sony didt pay their worker salary on week 13. So we got a bad phone.
Now im stuck with my old uncovered back and shattered screen xperia play that served me more than 2 years. R.I.P xperia Z
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Changed new battery and the problem solved!!
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kayrowl91 said:
Changed new battery and the problem solved!!
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So meaning to say its the battery problem is it?? I face the problem yesterday...
Yes. For me its only battery issue. Hope this will help
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Charging problem

8Hi all. I have a S advance and it has a problem about charging.
My charger isnt original and while charging, my touch gets buggy. I read that some non original chargers give this bug, so i took my bro's charger (original). For my sadness the fckng phone didnt charged, so I took my cousins also original, didnt charged also. Now my only option is charge it not using
My batery is new
What can i do?
Sent from my GT-I9070 using XDA Premium 4 mobile app
Ninoviski said:
Hi all. I have a S advance and it has a problem about charging.
My charger isnt original and while charging, my touch hets buggy. I read that some non original chargers give this bug, so i took my bro's charger (original). For my sadness the fckng phone didnt charged, so i took my cousins also original, o didnt charged also. Now my only option is charge it and dont use it
My batery is new
Sent from my GT-I9070 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Do you still have old battery? Try to charge with it. Maybe battery is causing some problems.
No i dont. The old one was "exploded" i couldnt even charge with ig
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I think the battery has some fault.... Jus try n put ur cousin's battery in ur cell n try to charge it!
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Ninoviski said:
8Hi all. I have a S advance and it has a problem about charging.
My charger isnt original and while charging, my touch gets buggy. I read that some non original chargers give this bug, so i took my bro's charger (original). For my sadness the fckng phone didnt charged, so I took my cousins also original, didnt charged also. Now my only option is charge it not using
My batery is new
What can i do?
Sent from my GT-I9070 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I had buggy touch bug but it was loooooong time ago. It was loking like that :
When have opened app drawer or any app it started running and i always end at homescreen when i was trying to do something on my phone while battery was charging.
But i cant remember how and when this problem was gone but i can said this :
One day touch was buggy and in second it was OK (not buggy)
If this problem will exist very long go to service. May your microusb port is touching LCD. And when you connect charger LCD feels power as a touch and starts bugging.
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It exists in battery. I charged with a non-original charger (or it was a blackberry charger lol i don't remember exactly) and battery damaged. Then I switched another original battery and never used non-original charger, now it's okay. Changing voltages probably won't help, I recommend you to take a samsung charger and samsung 1500mAh battery then you can play with voltages too.
Thanks all at first.
But guys. A new batery here is R$130 ($60). I have already bought one new 2 months ago.
Cant a just make my batery get used to the original charger voltage?
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If you buy it only for 2 months ago, then you still have warranty and must return to seller for change it.
Correct?
Powered by CM10.2
Indeed. So i tell them that my phone batery has got addicted to another voltage then the original samsung charger?
I will do that. But for those that doesnt have warranty and are running out of money, is tjere something they can do?
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