Database Develop

so about my screen...

So pretty much I ordered my nexus 7 right when it was announced, and due to a shipping error Google wanted another 8 weeks to get it to me from release so I canceled my order. Being the impatient idiot that I am I went and bought a new one off eBay. I am aware of the screen separation issue and it seems that it is affecting my unit on the left side of the screen. It annoys me a bit but I'll live. But my question is will the screen separation slowly get worse and spread? I haven't found a very clear answer.

I would say yes. Mine was 100% fine when I got it, 11 days ago and now has lift and creaking. Seems not as responsive. Sounds like bad first batch

mario24601 said:
I would say yes. Mine was 100% fine when I got it, 11 days ago and now has lift and creaking. Seems not as responsive. Sounds like bad first batch
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Click to collapse
Hmm I really hope that isn't the case with mine because I don't think I'll be able to get Google to replace it because I bought it from eBay. I haven't noticed much of change with mine from day one, but it'd be nice to hear responses from a few other people so I know how screwed I am hahahaha

And I bet you paid 2x the price with no warranty so it can't be fixed now
Sent from my Galaxy Nexus using Tapatalk 2

All N7s are under warranty. The hardware has a 1yr warranty. Google will fix it.
Sent from my Galaxy Nexus using xda premium

YoungAceAtlanta said:
And I bet you paid 2x the price with no warranty so it can't be fixed now
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Actually I paid the same price you would pay with tax, thanks for being constructive douche

player911 said:
All N7s are under warranty. The hardware has a 1yr warranty. Google will fix it.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Thank you. I'm just not sure if its worth replacing at this time because of how back ordered the tablets are. I'm on vacation so I don't have the ability to talk to google right now I just hope the screen doesn't fall apart on me.

mossontree said:
Thank you. I'm just not sure if its worth replacing at this time because of how back ordered the tablets are. I'm on vacation so I don't have the ability to talk to google right now I just hope the screen doesn't fall apart on me.
Click to expand...
Click to collapse
I got 2 defective N7's....returned them. My plan is to wait until the 2nd "batch" with no defects. Maybe in few months, I will try again.
You should probably return and do what I (and many others), are doing. Wait.
My thinking was, I paid $275 for this, and its defective. Did I come looking for a perfect tablet? Yes. Not a defective one. Its really your call, but I can tell you the problem won't get any better.
Cheers

Mine was just noticeable on day one, within days the screen was visibly moving just by handling the tablet.
So there is every chance it will get worse so I would say get it replaced.
By the same token, there is every chance a replacement will have the same problem and just as much chance that you will get a perfect unit that develops a fault later on.
Suppose it's down to what yo are prepared to put up with.
Personally, if it turned out every unit in the world had a problem I would live with it and just try to find a fix but knowing that there ARE perfeclt good units out there makes it harder to live with.

I'm planning on getting a warranty from squaretrade for the tablet. Mine is fine but just in case something develops down the line I like to have peace of mind

Eh. $40 for a $200 device seems a little much.

kinda off topic but
my screen started something very strange today..
it has these little lines about 1/2 inch long running up and down it at random locations. It looks kinda like some type of render tearing. When you twist the tablet from side to side they kinda glow then go away. They look off shades of the colors being produced by those pixels.. I just noticed this thread and thought i would post here instead of starting another Thread.. Hope you do not mind.
Its so faint i cant get a picture of it at all. Sorry about this.. My question is has anyone ever seen anything like this.. It reminds me of the grid if code on matrix but its not that bad . its always at the same position until you power off then they are right back but different / random locations. They are not lined up in any way except it runs same directing. vertically
.
.

Ah crap. Black dots under screen.

Didn't notice it until I turned up the brightness (I just bragged about having a flawless device less than a minute ago) and I noticed dark spots in the screen.
I'm going to call them up and see what they say. Sucks. It doesn't look like much, but it's very obvious when scrolling since it doesn't move with the rest of the screen. Only the circled area is affected. It looks like a dead pixel at first, but it's much bigger and has a "blur" around it.

Pics?

None here....
Sent from my Nexus 4 using Tapatalk 2

Nickel Dime Bay said:
Pics?
Click to expand...
Click to collapse
I'm on hold waiting for them to answer, I'll post a pic of it in a few minutes. It's right in the middle of the screen too.

added pic. It's much bigger than the picture lets on, and has a liquid looking blur around it.

No black dots on mine. 16GB received today. Strangely enough, mine had no plastic covering on the bezel, while my friend's 8GB model did (4 small strips, one for each side).

dnlsmy said:
No black dots on mine. 16GB received today. Strangely enough, mine had no plastic covering on the bezel, while my friend's 8GB model did (4 small strips, one for each side).
Click to expand...
Click to collapse
Mine didn't have them either. I was wondering about that when I opened it.
I've been on hold for 30 minutes already.

Got the RMA, I get to keep my phone until the new one arrives, so I am happy. Turnaround should be less than a week to receive the replacement. I wonder if it's going to be backordered...lol

amdhunter said:
Got the RMA, I get to keep my phone until the new one arrives, so I am happy. Turnaround should be less than a week to receive the replacement. I wonder if it's going to be backordered...lol
Click to expand...
Click to collapse
Through lg?
Sent from my Nexus 4 using Tapatalk 2

immunityx said:
Through lg?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Through Google directly. They are handling the devices themselves for the time being. Not like with the SGN and Nexus 7 devices, where you had to go through Samsung or Asus directly.

Google is probably handling RMA's for now, but later on it will be handed over to LG With crappy support, and they will ask you to pay shipping.

I thought RMA's for Nexus devices were always done by Google?
Sent from my Nexus 4 using xda premium

My 16 gig had plastic strips all around the sides and top of the phone.
Sent from my Nexus 4 using xda premium

amdhunter said:
Got the RMA, I get to keep my phone until the new one arrives, so I am happy. Turnaround should be less than a week to receive the replacement. I wonder if it's going to be backordered...lol
Click to expand...
Click to collapse
The RMA process with Google is very good. I had to send two Nexus 7s back and it was an easy process. The only issue I had was that I didn't receive a TNT shipping label with my first replacement so I actually had 3 devices for 2 days while I waited for the shipping label.

Brac20 said:
The RMA process with Google is very good. I had to send two Nexus 7s back and it was an easy process. The only issue I had was that I didn't receive a TNT shipping label with my first replacement so I actually had 3 devices for 2 days while I waited for the shipping label.
Click to expand...
Click to collapse
Damn. I got the shipping labels before I even hung up. He said it would take up to a day, and it had me slightly worried...lol At least I have a phone I can beat the hell up with no regrets. Only thing that sucks is that I need to leave the phone stock for now.

amdhunter said:
Damn. I got the shipping labels before I even hung up. He said it would take up to a day, and it had me slightly worried...lol At least I have a phone I can beat the hell up with no regrets. Only thing that sucks is that I need to leave the phone stock for now.
Click to expand...
Click to collapse
i wouldn't go that far. If it has noticeable damage they will charge you for the device.

amdhunter said:
Damn. I got the shipping labels before I even hung up. He said it would take up to a day, and it had me slightly worried...lol At least I have a phone I can beat the hell up with no regrets. Only thing that sucks is that I need to leave the phone stock for now.
Click to expand...
Click to collapse
Exact opposite
You need to return it in "good" condition (scratches are fine, but no cracks). Software wise, mess with it all you want, then
Code:
fastboot -w update "Devices Image from Google"
fastboot oem lock

amdhunter said:
Got the RMA, I get to keep my phone until the new one arrives, so I am happy. Turnaround should be less than a week to receive the replacement. I wonder if it's going to be backordered...lol
Click to expand...
Click to collapse
I don't mean to be an ass but Google better get all those backordered phones out to us before sending out your (or anyone else's) RMA'd phones.

What about the much bigger blurry spot to the right of your circle? Closer to the right edge of the picture. That looks considerably worse to me.
-AngryHog™

Hope the dude with the spots who said he didn't notice until he turned the brightness up tried cleaning his screen...
sent via xda premium with nexus 7

Nexus 7 build revision?

Many early build revisions of the nexus 7 seemed to have quality issues. I think it has been resolved. Can anyone recommend what build/date revision and later to purchase?

Just order one from play devices and you'll get the latest one....
Sent from my HTC Desire S using xda app-developers app

I'm planning to purchase from staples. I have hundreds in staples gift cards to use. Any date/revision or later I should ensure I buy?

Wanted to bump this for information as well. Looking to purchase one for Christmas and purchase one for my grandpa who is having a slowly deteriorating processing condition.
Have the build issues been resolved?

I think they reduced the problems but never got rid of them. It's always hit or miss. I have an original model without problems, a friend has a c70 with squishy power button and another friend has c80 without problems. Don't worry, if there are problems just take it back to staples.
Sent from my LG-P999 using xda app-developers app

The one that I got on 29 October from Staples got the screen lift issue after 2 days. It had the serial #C09K (September built). I returned it and then got another one from office depot and so far no issue with the build quality. This one had the serial #CA0K (October built).
Sent from my Nexus 7 using xda premium

I have the latest CA0K and I notice a slight difference between the left and right side. The right side is flush against the silver trim and the left is like 0.1mm raised, it is hard to see. I can feel the difference by running my finger over the trimming where it meets the display. I might exchange it later when there is newer revision again since I have until January to return

Have a CB0K, which I assume is a newer model...has screen lift. :/
Sent from my Nexus 7 using xda app-developers app

I bought a C07K in August which has a minor screen lift. I just bought another one CB0K model. Screen is perfect, but back cover where screen lift located is loose when you push it you can hear a creaking noise. So I exchanged it for another one CA0K model. This one is so far so good, solid built.

I think I will wait for like a CC0K model or something. I'm not sure if mine is even classified as screen lift as it's less than a 1mm difference but the display is a little recessed on every other edge so I assume it's not normal for only the left side to be a little higher.

Bought my Nexus 7 32gb model from a local walmart with first part of the SSN is C90K. Don't even see any screen lift on the device least that I can see anyways. I had the device for 3 days now and have not found any issues with it yet.

You can try running your finger nail slowly to each edge, the silver trim has a very slight elevation that should barely stop your finger nail from sliding up and over it kind of like a galaxy nexus. It's a subtle detail on the nexus 7

2kbandit said:
Bought my Nexus 7 32gb model from a local walmart with first part of the SSN is C90K. Don't even see any screen lift on the device least that I can see anyways. I had the device for 3 days now and have not found any issues with it yet.
Click to expand...
Click to collapse
Because I bought it imported from USA , I checked calling ASUS that it has 1 year International warranty. So mine is also C9OK ( O letter , not 0 zero , ASUS explained that to me through their systems ) and its perfect. It came with 4.1.1 version preinstalled

I'm going to get my 7 today
It freshly arrived at Media Markt, after waiting for months.. (actually.. A few days , but it felt like months )
The sad: they claimed about tons of devices coming back due to damage etc... But okay, let's see...
Sent from my Galaxy Nexus using xda premium

fushla said:
I'm going to get my 7 today
It freshly arrived at Media Markt, after waiting for months.. (actually.. A few days , but it felt like months )
The sad: they claimed about tons of devices coming back due to damage etc... But okay, let's see...
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I hope your bouncing baby boy/girl works turns out fine when you open it and turn it on. But don't try and bounce it off the floor you might end up breaking it. :laugh:

2kbandit said:
I hope your bouncing baby boy/girl works turns out fine when you open it and turn it on. But don't try and bounce it off the floor you might end up breaking it. :laugh:
Click to expand...
Click to collapse
I can proudly say, I don't even dropped my galaxy nexus okay, maybe it was because I paid 600€ for it... But it really lays good in my hands and since the 7s back is "rubber like", I'm looking forward to it and yeah... I'm scared as hell of opening the box.. But okay, life sometimes is risky.. no risk no fun
Sent from my Galaxy Nexus using xda premium

zed011 said:
I have the latest CA0K and I notice a slight difference between the left and right side. The right side is flush against the silver trim and the left is like 0.1mm raised, it is hard to see. I can feel the difference by running my finger over the trimming where it meets the display. I might exchange it later when there is newer revision again since I have until January to return
Click to expand...
Click to collapse
You are not serious i hope. Would you complain for something as minor as that? Shame on you and the paranoia going on in this thread.

greenolive said:
You are not serious i hope. Would you complain for something as minor as that? Shame on you and the paranoia going on in this thread.
Click to expand...
Click to collapse
I can't thank 2x my gnex has a screen lift and I don't care.. My fear is getting a screwed speaker because I'm youtubing a lot ^^ or idk. Something really annoying like cracks in the edges and stuff (ones you can see)
Sent from my Galaxy Nexus using xda premium

greenolive said:
You are not serious i hope. Would you complain for something as minor as that? Shame on you and the paranoia going on in this thread.
Click to expand...
Click to collapse
Not 0.1mm but 1mm. How am I complaining? I am just stating what I see. I had my nexus for 2 weeks and I don't want to end up with what could develop into something more serious thus I may exchange it. No, I do not want to fix it any future problems myself and void the warranty. You are complaining about me being detail oriented. There's hardware revisions for a reason. I'm not saying my nexus 7 has a definite flaw that's why I discuss about it for more input.

Soon I paid for my Nexus 7 I told the cashier. I told the cashier I was going to open up the package and look at the device here in the store. I told them about the known issues with some of the batches. Turned the device on I bought right in the store and checked the whole thing out.
After looking it all ever turned out my device it good and solid.

Going from Silver HTC One to Galaxy S4 and back to Black HTC One

I contemplated not writing this. In tech sometimes we require so much perfection, we forget what's actually important to us. Furthermore we forget that any software issue can be conquered by the great devs here at XDA. With the fear of sounding hypocritical, here's why I found myself going back to the HTC One after a short two week affair with the S4.
I had very real issues with my silver HTC One. The S4 was the answer to those issues. After a couple weeks with the S4 I really missed one thing about the HTC One - the camera. I have 2 babies and after missing several pictures of them over the past couple weeks I became very frustrated with the slow launch and slow picture taking of the S4. I was enjoying all the other features but this was beginning to stick in my crawl. So I really researched the issues I was having with the HTC One. I found out that the brightness quick toggle was solved through Viper Rom and menu button was easily mapped to a short hold of the back button.
Now I had a problem because I was torn between going back to the HTC one (most of which for me all had build issues) or staying with the S4 and waiting for developement to speed up camera and some of the overall lag I was experiencing. So I went out to Best Buy and decided to check out a black HTC One. I don't know if it's simply because the manufacturing was updated or refined but it was perfect. Zero gaps, seemless bezel and no dead or stuck pixels. Having only one trade left at best buy I made the leap and swapped back to the HTC One. I think this was a great decision. Again a big factor was the camera, being able to post edit my shots - remove people from the background and make a drama shot without having to put it in that mode before shooting the picture is really fast and convenient. I in one day caught 3 great pictures that I would have needed to adjust settings on BEFORE taking with the S4. Pictures I think I would have missed with the S4. Also I didn't realize how different (brighter and somewhat crisper) the HTC One screen was. There will of course be sacrifices with the HTC One, no swappable battery, awkward placement of power button and no multi-window. But, the tradeoff is one I'm ok with. Black HTC One made the difference for me.

No offense, but wall of text is extremely hard to read.
Welcome back, I think?

Rippley05 said:
No offense, but wall of text is extremely hard to read.
Welcome back, I think?
Click to expand...
Click to collapse
Thanks, I broke it up a little. I honestly am glad to be back. I had some issues with the HTC one and panicked a little but with this new one I'm definitely enjoying HTC and especially glad to have ZOE back. It's really a standout feature.

coojoe1000 said:
Thanks, I broke it up a little. I honestly am glad to be back. I had some issues with the HTC one and panicked a little but with this new one I'm definitely enjoying HTC and especially glad to have ZOE back. It's really a standout feature.
Click to expand...
Click to collapse
Don't feel bad my man. I was in the same situation as you. It was just something about this HTC One.
Sent from my HTCONE using xda app-developers app

I'm currently in panic mode trying to figure out what to do with my silver One. Thanks for the great post.
Sent from my HTCONE using xda app-developers app

Morghan said:
I'm currently in panic mode trying to figure out what to do with my silver One. Thanks for the great post.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
...and why is that?
I am about to end my remorse period and am 50-50 on the phone. Love it but gets too hot and eats too much battery sometimes (I'm a light user). I like it but I also got a SGS4 for my friend and I keep staring at it...
So, why panic mode? Thinking of returning... or?

Morghan said:
I'm currently in panic mode trying to figure out what to do with my silver One. Thanks for the great post.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Glad I can help. This has been a hard decision for me but I'm glad to finally settle with the HTC One and think I've made the best decision for me.
In my opinion, figure out a way to swap for the black. I don't know if it's because of a refined manufacturing process, Better materials or what - but the difference between the two colors is night and day. No misfires pushing the back or home buttons and no gaps anywhere. I'll post pics when I get home. If you bought from sprint and go in to change color they'll charge a restocking fee. I would recommend pointing out a flaw with the silver (I'm sure you probably have one) and ask to change to a black one as you have heard reports of better assembly and less issues. If you bought from Best Buy or the like you can swap without fee's. That's why I almost exclusively by phones from Best Buy now.

coojoe1000 said:
Glad I can help. This has been a hard decision for me but I'm glad to finally settle with the HTC One and think I've made the best decision for me.
In my opinion, figure out a way to swap for the black. I don't know if it's because of a refined manufacturing process, Better materials or what - but the difference between the two colors is night and day. No misfires pushing the back or home buttons and no gaps anywhere. I'll post pics when I get home. If you bought from sprint and go in to change color they'll charge a restocking fee. I would recommend pointing out a flaw with the silver (I'm sure you probably have one) and ask to change to a black one as you have heard reports of better assembly and less issues. If you bought from Best Buy or the like you can swap without fee's. That's why I almost exclusively by phones from Best Buy now.
Click to expand...
Click to collapse
I agree, Best Buy was the way to go for me. Ended up getting data error 104 all the time on my first one.....exchanged the phone 6 times per sprint techs requests before I figured out they had my SIM ID incorrect on my account. The One (silver) I have is absolutely perfect now.

If I got my HTC one online, can I exchange at best buy?
Sent from my HTCONE using Tapatalk 2

thlinx said:
If I got my HTC one online, can I exchange at best buy?
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
if you got it from Best Buy online then yes

I spent less then a week with the S4 before I gave in to my overwhelming felling of missing an HTC device. I liked some of the features but the phone just felt cheap and the Sprint service in my area doesn't seem to play well with Samsung Phones. Lots of dropped calls and frequent signal fluctuations. Love the ONE very happy I made the switch...

Just got a refurbished HTC One. Everything is great but...

I just noticed I can see PM up on the top right side of the screen and some notifications in the top left corner during full screen apps, especially with a full grey screen. I didn't see those a couple hours ago when I got it.
Did I seriously just burn in my screen already? Is this normal for a "new" One? Or should I be freaking out?
I did nothing out of the ordinary since I got it. Just rooted it, restored apps, put it on the charger for a bit. That's all.

I see 127 views and no replies. No one wants to touch this one lol! I'm taking it back to Sprint in the morning. I shouldn't be getting burn in less than 24 hours into using any phone, refurbished or not.
Sent from my HTCONE using Tapatalk 4 Beta

FlowingAway said:
I see 127 views and no replies. No one wants to touch this one lol! I'm taking it back to Sprint in the morning. I shouldn't be getting burn in less than 24 hours into using any phone, refurbished or not.
Sent from my HTCONE using Tapatalk 4 Beta
Click to expand...
Click to collapse
Yea,i agree,take it back and make them replace it,it should last longer than 24 hours,wether you flash it or not,im upgrading to this from the EVO 4G,in 2 months,but it will be a new one,hahaha,i just cant wait,so i can start to dev for the One now and maybe port over my 4 kornerz rom.

I would take it back as well.
Also, pay attention to the screen. In my One, the speakers busted (same as my OG Evo, Evo 3D and Hero. Htc makes ****ty speakers) I also have a dead pixel so I filed an insurance claim. Today I received the new One and the display is garbage. The whites look dingy and yellow like a cheaper version. It doesn't compare at all to my current One.
I'm gonna send it back and try my luck again =\

Rippley05 said:
I would take it back as well.
Also, pay attention to the screen. In my One, the speakers busted (same as my OG Evo, Evo 3D and Hero. Htc makes ****ty speakers) I also have a dead pixel so I filed an insurance claim. Today I received the new One and the display is garbage. The whites look dingy and yellow like a cheaper version. It doesn't compare at all to my current One.
I'm gonna send it back and try my luck again =\
Click to expand...
Click to collapse
I've owned 7 htc devices and never popped the speakers.
Are you using a volume enhancer or something?
Sent from my HTCONE using xda premium

gutrrob said:
I've owned 7 htc devices and never popped the speakers.
Are you using a volume enhancer or something?
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Nope. You're lucky then because HTC speakers are cheap and it isn't just me who says so. Here is a quick google search but you can dig deeper and see for yourself. I never really cared because replacing the speaker was easy...but with the HTC One it is a repair nightmare.
https://www.google.com/#output=sear...34,d.eWU&fp=9745b774bca4f8d2&biw=1920&bih=993

Sprint will be sending me another refurbished one early next week. For the time being I'm rolling with my burned in screen but otherwise awesome one! The tech at sprint immediately saw it and was like yeah that's not right haha
Sent from my One using Tapatalk 4 Beta

FlowingAway said:
Sprint will be sending me another refurbished one early next week. For the time being I'm rolling with my burned in screen but otherwise awesome one! The tech at sprint immediately saw it and was like yeah that's not right haha
Sent from my One using Tapatalk 4 Beta
Click to expand...
Click to collapse
Asurion is gonna be sending me another one as well. I just hope the screen matches the one I have now. It is so much better than the replacement. I wish I could take pix and show you guys, it's annoying the things could be this drastically different.
Glad your issue is getting resolved! :good:

So apparently this thing isn't near impossible to repair if they are sending out refurbs as replacements.

uh60james said:
So apparently this thing isn't near impossible to repair if they are sending out refurbs as replacements.
Click to expand...
Click to collapse
So apparently people with the right tools/machines > us.
http://mobile.eweek.com/mobile/htc-one-receives-lowest-ifixit-repair-score-to-date/
Sent from my HTCONE using xda premium

Our of curiosity, where did you exactly find the HTC ONE online?

Rippley05 said:
So apparently people with the right tools/machines > us.
http://mobile.eweek.com/mobile/htc-one-receives-lowest-ifixit-repair-score-to-date/
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
I would assume iFixit would have the right tools but meh

uh60james said:
I would assume iFixit would have the right tools but meh
Click to expand...
Click to collapse
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.

Rippley05 said:
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.
Click to expand...
Click to collapse
Ok di$& thanks for that wonderful bit of information.

uh60james said:
Ok di$& thanks for that wonderful bit of information.
Click to expand...
Click to collapse
You're welcome.
Sent from my HTCONE using xda premium

uh60james said:
I would assume iFixit would have the right tools but meh
Click to expand...
Click to collapse
Rippley05 said:
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.
Click to expand...
Click to collapse
haha pwnd!

I got my phone replaced once already as well, but Sprint said they DO NOT use refurbished phones as replacements until the phone has been released for 6 months.
But what was odd is that my replacement phone didn't come with a box, so I dialed ##786# and checked the "reconditioned status" which stated "none." I wonder if this replacement is not a refurb, then why did it come with no box?

jdizzle316 said:
I got my phone replaced once already as well, but Sprint said they DO NOT use refurbished phones as replacements until the phone has been released for 6 months.
But what was odd is that my replacement phone didn't come with a box, so I dialed ##786# and checked the "reconditioned status" which stated "none." I wonder if this replacement is not a refurb, then why did it come with no box?
Click to expand...
Click to collapse
Sprint doesn't handle it, Asurion does. They'll tell you it could be new or refurbished. It all depends on what they have. Both of mine came with a box, but that doesn't mean they're new.
I'm about to send ny second replacement back. The screen is just too yellow and dingy looking. It's a damn shame I have to file an insurance claim and pay a deductible on a month old phone.
Sent from my HTCONE using xda premium

To update, my 2nd refurb seemed nice enough. But after having it a couple days, I've noticed the screen colors are pretty blown out and definitely not like it should be. Colors are as funky as they can be, and the screen itself is way too bright. And for insult to injury, the phone is unable to connect to 4G LTE. So back to Sprint I go!

FlowingAway said:
To update, my 2nd refurb seemed nice enough. But after having it a couple days, I've noticed the screen colors are pretty blown out and definitely not like it should be. Colors are as funky as they can be, and the screen itself is way too bright. And for insult to injury, the phone is unable to connect to 4G LTE. So back to Sprint I go!
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Its kinda sad to hear that although htc stepped up their game, sprints/asurions refurbs are still absolute sh!t