I bought a brand new ATRIX HD from Craigslist. The person did not steal the phone because he was kind enough to give me his two numbers, his full name and he even gave me 2 unlock codes to try out,but I couldn't read the numbers correctly so the phone went on subsidy lock. Even AT&T verified that phone is not black listed or not stolen.
I am with T-Mobile. According to AT&T since the phone is still in contract with the person who sold it to me. It is not eligible for unlocking and I paid 250 dollars for this phone.
Has anyone cracked this phone down or can unlock cellular.net help me out?
Z33type said:
I bought a brand new ATRIX HD from Craigslist. The person did not steal the phone because he was kind enough to give me his two numbers, his full name and he even gave me 2 unlock codes to try out,but I couldn't read the numbers correctly so the phone went on subsidy lock. Even AT&T verified that phone is not black listed or not stolen.
I am with T-Mobile. According to AT&T since the phone is still in contract with the person who sold it to me. It is not eligible for unlocking and I paid 250 dollars for this phone.
Has anyone cracked this phone down or can unlock cellular.net help me out?
Click to expand...
Click to collapse
If it's subsidy locked, it can't be unlocked until either the subsidy runs out or someone pays the early termination fee. SIM unlocking is not possible on these devices via any sort of crack, and I don't believe that an unlock code will work. Your best bet is to contact the person who sold you the device.
aselker said:
If it's subsidy locked, it can't be unlocked until either the subsidy runs out or someone pays the early termination fee. SIM unlocking is not possible on these devices via any sort of crack, and I don't believe that an unlock code will work. Your best bet is to contact the person who sold you the device.
Click to expand...
Click to collapse
I spoke to the person already and when I called him after selling the phone to me. He was actually at the AT&T Store turns out he still has a contract with them so the phone is not eligible to be unlocked until his contract is up and thats 2 freaking years. I bought another Atrix HD unlocked that same night I bought the phone so I am stuck with two Atrix HDs and I posted the locked on Craigslist.
My next question is if someone wanted to buy the phone from me on Craigslist. And they happened to be on AT&T. Will putting their sim card work for it since its on their network?
Yes. Att sim cards will work in it.
Sent from my MB886 using xda app-developers app
This thread traces back to my to subsidy lock that I posted awhile back. While not finding any solutions I tried Motorola and AT&T and they did not help at all.
Long story short well kinda..but bare with me please.6-7 months ago I wanted a AT&T Phone. (I'm with T-Mobile btw) Fell in love with the Atrix HD. Found one via Craigslist. Bought it from a guy and claims he has unlocked codes given to him by AT&T. Turns out the codes were phony and subsidy locked my phone( hard locked) It won't let me input any unlock codes anymore.. Tried AT&T they told me the phone is NOT Black listed,but the guy owed money to it. They advice me to contact Motorola which I did. After procrastinating for months and months. Finally sent in my device to Motorola to re-flash the phone to be unlocked. Good thing I had warranty still. I received it about a week and half later. Posted it on Craigslist. Meet up with a buyer to buy the phone. Puts in his AT&T Sim Card and there! Subsidy Locked is still in and no prompt options for him to input any codes besides a dismiss button. I was furious. I thought Motorola did their job. So back to drawing board one.
Contacted Motorola again via chat. They put it as a priority case nd told me I have to call motorola the following week. I called the repair center earlier this morning. They told me there is nothing they can do to help me since the moment I bought the phone from a private buyer. The warranty was voided??? Even before I told them that I bought it on Craigslist before and they still told me to send in the device for warranty repair.
Now I just have a working phone that wont work for a AT&T Carrier.
WHAT CAN I DO GUYS?
Wait, so it works with TMobile bit not with AT&T? I'd guess that AT&T didn't have it blacklisted back then but it does now since the money owed never got paid.
When you first got the phone and put in your non-ATT sim, did the phone prompt you to enter the subsidy code?
Since the phone was an ATT phone and it is hard locked, I would have expected an ATT sim to work but no other.
Hoping for some help here. I'm a true NOVICE who bought a locked AT&T Moto X online. There were problems unlocking it and all attempts to unlock it using a code were used (not exactly my fault but it's a long story lol)
I've done some reading and I'm wondering if using JCase's ROCKMYMOTO method to root the phone using Cydia Impactor will also unlock it from the AT&T carrier?
(fyi I tried to install 'MotoRoot' and 'PwnMyMoto' but both were rejected — I'm assuming because the person I bought it from updated the Camera patch that nullifies the two earlier roots).
Any help would be great.
FooloX said:
Hoping for some help here. I'm a true NOVICE who bought a locked AT&T Moto X online. There were problems unlocking it and all attempts to unlock it using a code were used (not exactly my fault but it's a long story lol)
I've done some reading and I'm wondering if using JCase's ROCKMYMOTO method to root the phone using Cydia Impactor will also unlock it from the AT&T carrier?
(fyi I tried to install 'MotoRoot' and 'PwnMyMoto' but both were rejected — I'm assuming because the person I bought it from updated the Camera patch that nullifies the two earlier roots).
Any help would be great.
Click to expand...
Click to collapse
Bootloader unlock or sim unlock? Also, cydia? Isn't that an ios thing?
Pretty sure you are talking about the sim unlock which I know only gives a certain number to tries to get the proper code.
The only thing I can suggest is to plug the phone in so it has power and then let it sit at the code entry screen, with any luck after a number of hours it will again prompt for the code.
Steve-x said:
Pretty sure you are talking about the sim unlock which I know only gives a certain number to tries to get the proper code.
The only thing I can suggest is to plug the phone in so it has power and then let it sit at the code entry screen, with any luck after a number of hours it will again prompt for the code.
Click to expand...
Click to collapse
It doesn't bring up the SIM unlock screen anymore even when I insert new SIM cards. It reads my SIM as I can use theSIM toolkit and see my phone# but there is always the 'No Sim Error' icon at the top line of the phone.
okay well I guess there is no solution to it then... too bad I was hoping somebody would've had a suggestion or perhaps even an easy fix.
A heads up, if anyone here is with AT&T and wishes to stay with AT&T for the life of a Moto X I'll be putting a sharp Blue/White with Red accents MOTO X up on EBay pretty soon. It works great except it is apparently now impossible to unlock it to another carrier.
Cheers.
FooloX said:
okay well I guess there is no solution to it then... too bad I was hoping somebody would've had a suggestion or perhaps even an easy fix.
A heads up, if anyone here is with AT&T and wishes to stay with AT&T for the life of a Moto X I'll be putting a sharp Blue/White with Red accents MOTO X up on EBay pretty soon. It works great except it is apparently now impossible to unlock it to another carrier.
Cheers.
Click to expand...
Click to collapse
Did you try speaking with AT&T customer care? Surely there has to be a solution to this
Have you tried any of the codes from other Motorola phones that may bring up the unlock screen? I thought most of them still allowed you to unlock but forced you to wait a long time if too many incorrect codes were entered.
One of the codes I found was #073887*
Or leaving the phone phone powered up and turning airplane mode on and off after waiting a long time to see if the unlock screen will come back.
Even if you do root the phone it won't unlock it, the only way is the proper 8 digit code. I have unlocked two of them without a problem but they were Rogers Canada phones which seem easy(and cheap) to get unlock codes for.
anirudh412 said:
Did you try speaking with AT&T customer care? Surely there has to be a solution to this
Click to expand...
Click to collapse
I havent talked to AT&T as I bought the phone second-hand off of EBay. Plus I believe unlocking voids the warranty so I don't believe they assist me with it.
Steve-x said:
Have you tried any of the codes from other Motorola phones that may bring up the unlock screen? I thought most of them still allowed you to unlock but forced you to wait a long time if too many incorrect codes were entered.
One of the codes I found was #073887*
Or leaving the phone phone powered up and turning airplane mode on and off after waiting a long time to see if the unlock screen will come back.
Even if you do root the phone it won't unlock it, the only way is the proper 8 digit code. I have unlocked two of them without a problem but they were Rogers Canada phones which seem easy(and cheap) to get unlock codes for.
Click to expand...
Click to collapse
Thanks for some good suggestions I hadn't heard or thought of. So far no luck but I'm gonna keep trying.
I found a neat app on Google Play. It's for the Samsung Galaxy series call 'Galaxsim Unlock' and apparently once you download the app it'll do all the unlocking for you — ie. No entering the code yourself. That would seem to bypass my problem. I emailed the developer, 'Spocky', asking if there are plans to have an app like that for the Moto X and/or if he might know a solution to my problem. Fingers crossed!
FooloX said:
I havent talked to AT&T as I bought the phone second-hand off of EBay. Plus I believe unlocking voids the warranty so I don't believe they assist me with it.
Click to expand...
Click to collapse
Sim unlocking doesn't void the warranty. They should help if you still have service with them. If not, then don't bother. They don't care if you already switched to another carrier.
FooloX said:
I havent talked to AT&T as I bought the phone second-hand off of EBay. Plus I believe unlocking voids the warranty so I don't believe they assist me with it.
Click to expand...
Click to collapse
Lol... Sim unlocking doesn't void warranty. Who told you that? Its worth a shot giving AT&T a call since you don't have many options.
Sent from my XT1053 using Tapatalk
aooga said:
Sim unlocking doesn't void the warranty. They should help if you still have service with them. If not, then don't bother. They don't care if you already switched to another carrier.
Click to expand...
Click to collapse
It's not that I switched service from them, it's that I bought the phone second-hand from someone who had AT&T service. It's IMEI is clean though. I reside in Canada so I couldn't get AT&T service as they don't offer service here. I don't think they'll help although I'll probably try to contact them since I have nothing to lose.
I'm starting to suspect that if I was able to put an active AT&T nano SIM in it then I might be able to get the network unlock prompt back by using some of the #codes like ##debug# or #073887*. When I try those with my Bell Mobility SIM it says unable to access network. I think I'll try purchasing a $10 or $20 pay-as-you-go AT&T SIM online and see if it nets me any progress. I don't want to sink too much money into something that might not work but another $10 won't really hurt. Otherwise, I was considering a trip to NYC the weekend after Christmas so I might have another reason to go.
FooloX said:
I'm starting to suspect that if I was able to put an active AT&T nano SIM in it then I might be able to get the network unlock prompt back by using some of the #codes like ##debug# or #073887*. When I try those with my Bell Mobility SIM it says unable to access network. I think I'll try purchasing a $10 or $20 pay-as-you-go AT&T SIM online and see if it nets me any progress. I don't want to sink too much money into something that might not work but another $10 won't really hurt. Otherwise, I was considering a trip to NYC the weekend after Christmas so I might have another reason to go.
Click to expand...
Click to collapse
With any luck it will work, who knows what rules Motorola has in place with respect to unlocking the phone.
You probably already know this but if you buy another just grab a Rogers or Fido phone, there is no problem getting the unlock code. The Rogers/Fido version also supports 2600 Mhz LTE which you should have access to. The AT&T phone has the hardware to support 2600 Mhz but the 4.2.2 version has it disabled. The 4.4 leak enabled it but I don't know if the official release left it enabled or disabled it. The Rogers/Fido also allows bootloader unlocking which is great if you want to flash leaks, root etc.
I've been able to pickup both of my Moto X's for great deals on craigslist locally.
Steve-x said:
With any luck it will work, who knows what rules Motorola has in place with respect to unlocking the phone.
You probably already know this but if you buy another just grab a Rogers or Fido phone, there is no problem getting the unlock code. The Rogers/Fido version also supports 2600 Mhz LTE which you should have access to. The AT&T phone has the hardware to support 2600 Mhz but the 4.2.2 version has it disabled. The 4.4 leak enabled it but I don't know if the official release left it enabled or disabled it. The Rogers/Fido also allows bootloader unlocking which is great if you want to flash leaks, root etc.
I've been able to pickup both of my Moto X's for great deals on craigslist locally.
Click to expand...
Click to collapse
The only thing ROGERS doesn't have is Moto Maker ...and my 'business', I suppose. I dealt with Rogers for years and finally had enough of their lousy customer service. Honestly, Bell is now getting on my nerves too. I suspect I'll be a Telus client in the next couple years haha
FooloX said:
The only thing ROGERS doesn't have is Moto Maker ...and my 'business', I suppose. I dealt with Rogers for years and finally had enough of their lousy customer service. Honestly, Bell is now getting on my nerves too. I suspect I'll be a Telus client in the next couple years haha
Click to expand...
Click to collapse
I hear you there, I've never been a Rogers customer in my life. I was with Telus for 21 years, same account/number. Just recently switched to Koodo because of a very special plan and Telus was not interested in offering anything remotely close to reasonable. Of course Koodo is Telus so I didn't really move much, the joke is on them, I get more service for less money.
FooloX said:
The only thing ROGERS doesn't have is Moto Maker ...and my 'business', I suppose. I dealt with Rogers for years and finally had enough of their lousy customer service. Honestly, Bell is now getting on my nerves too. I suspect I'll be a Telus client in the next couple years haha
Click to expand...
Click to collapse
Did you sort your problem out?
anirudh412 said:
Did you sort your problem out?
Click to expand...
Click to collapse
No I am still unable to get the 'Network Unlock Code' prompt when I insert the 'foreign' SIM into the Moto X. My last chance will be a trip to Buffalo next weekend where I can try inserting an active AT&T sim (who it's locked to) to confirm it'll still work on AT&T and whether that'll be enough to get the code prompt to come back when I put a Canadian SIM in afterward. Once I at least confirm that it still works on AT&T then I'll sell it to an AT&T customer if I can't get it to work in Canada.
I am having the same issue. Although I have an AT&T SIM and forgien SIMs all active and can't get the prompt to show up.
I purchased a unlock code, put in the foreign SIM, got the prompt. Then put in the code (1 time), it said "invalid code" and disappeared. I cannot get it to show up at all again. Would love it if the #07.... or any worked but so far none I have seen or tried do.
entropy1980 said:
I am having the same issue. Although I have an AT&T SIM and forgien SIMs all active and can't get the prompt to show up.
I purchased a unlock code, put in the foreign SIM, got the prompt. Then put in the code (1 time), it said "invalid code" and disappeared. I cannot get it to show up at all again. Would love it if the #07.... or any worked but so far none I have seen or tried do.
Click to expand...
Click to collapse
Hi there, I received a brand new Moto X from Motorola this week. I contacted their customer service and after they verified the SMEI number to confirm the phone was not labelled as lost, stolen or from a delinquent account, they gave me an email that contained a promo code for me to use Moto Maker and customize to the version of my choosing. They also provided me a Fed Ex label to mail in my old Moto X that was not functioning properly : )
I recommend contacting Motorola directly. Thanks.
So i bought this sgs6 edge device from telus canada.
brought it back home, had the unlock code (also bought from telus and several sim free unlocking sites) and the device just keep poping up the same massage: "network unlock code unsuccessful"
tried every guide on youtube and on any forum i found online, nothing helped.
All the methods, through the dailer, everything.
Can someone please guide me how to sucssesfuly unlock my device?
Many thanks!
Sounds like you got a bad code. You should request a refund and buy one from another vendor. Be careful entering the code too many times. After 10 (I believe) it locks and you can never sim unlock it.
joshw0000 said:
Sounds like you got a bad code. You should request a refund and buy one from another vendor. Be careful entering the code too many times. After 10 (I believe) it locks and you can never sim unlock it.
Click to expand...
Click to collapse
i got the refund and bought the code from another site, it was the same. Any ideas on what i should do next?
Nimrod577 said:
i got the refund and bought the code from another site, it was the same. Any ideas on what i should do next?
Click to expand...
Click to collapse
You're not on a custom rom are you?
joshw0000 said:
You're not on a custom rom are you?
Click to expand...
Click to collapse
Nope. No custome rom. The same one i got from telus, same one since i first opend the phone.
Nimrod577 said:
Nope. No custome rom. The same one i got from telus, same one since i first opend the phone.
Click to expand...
Click to collapse
Is the phone paid in full?
The only reason I ask is that I bought an AT&T Nexus 6 shortly after they were released. That's the only Nexus not sim unlocked and my condition on purchase was for the seller to unlock it. We met at an AT&T store, I popped in my Verizon sim and the seller gave me the code. I tried it a few times but the code kept coming back unsuccessful. He called AT&T for the correct code and lady told him she couldn't give it to him because it wasn't paid off (although they had previously given it to him). After some conversation, he eventually gave them his CC # to pay it off. They then provided the exact same code. I hesitantly tried it again and it worked.
I also recently learned that the T-Mobile S6 Edge doesn't take an unlock code at all. It must be unlocked by T-Mobile or it can't be unlocked at all.
Perhaps the carrier is somehow keeping it locked front their end?
joshw0000 said:
Is the phone paid in full?
The only reason I ask is that I bought an AT&T Nexus 6 shortly after they were released. That's the only Nexus not sim unlocked and my condition on purchase was for the seller to unlock it. We met at an AT&T store, I popped in my Verizon sim and the seller gave me the code. I tried it a few times but the code kept coming back unsuccessful. He called AT&T for the correct code and lady told him she couldn't give it to him because it wasn't paid off (although they had previously given it to him). After some conversation, he eventually gave them his CC # to pay it off. They then provided the exact same code. I hesitantly tried it again and it worked.
I also recently learned that the T-Mobile S6 Edge doesn't take an unlock code at all. It must be unlocked by T-Mobile or it can't be unlocked at all.
Perhaps the carrier is somehow keeping it locked front their end?
Click to expand...
Click to collapse
So you simply say i have to call them and fully pay it off, so they would relese some sort of lock they have on the device and then i would be able to open it with the exact same code?
If thats true thats might work. I'll try it and update for any changes. Many thanks!
Hey man, my phone is fully paid in. I talked to telus and they said the sim unlock is aprooved in thier computers so what is the problem?
So, I just got a brand new Moto Nexus 6 from Motorola themself. New IMEI, never had ATT service and I try to unlock the thing and it say's I didn't fulfill my Next agreement or pay it off? WTF I just got this phone brand new and I can't even sim unlock it? What kind of BS are they pulling. Its not even blocked on anything or showing up as financed.
If you got it straight from Moto, it should be unlocked already.
liquidzoo said:
If you got it straight from Moto, it should be unlocked already.
Click to expand...
Click to collapse
I got the device replaced. Its a ATT branded phone but still locked? I think it's some BS that ATT added so we can't unlock their phones.
lowridincrew said:
I got the device replaced. Its a ATT branded phone but still locked? I think it's some BS that ATT added so we can't unlock their phones.
Click to expand...
Click to collapse
If you're not on AT&T, call them up and ask them to unlock. It should be fairly easy to determine that you got the phone as a replacement and that you've never had AT&T service.
You may have to jump through a hoop or 2 (it's AT&T, wouldn't surprise me) but they should do it.
liquidzoo said:
If you're not on AT&T, call them up and ask them to unlock. It should be fairly easy to determine that you got the phone as a replacement and that you've never had AT&T service.
You may have to jump through a hoop or 2 (it's AT&T, wouldn't surprise me) but they should do it.
Click to expand...
Click to collapse
I'm prepared for them. I'm going to keep calm. This is the 2nd phone that said this. It says the device is clear on their bring your own phone esn check. I think they are trying to force me to get service with them. I had a Note 4 and it said the same thing.
This is deeper than i thought. My phone is a brand new ATT device and Motorola doesn't even know wtf is going on
Solved it. I had to go through Corporate and show them the invoice I got from Motorola and then I got the unlock code. It took 30 minutes. More reasons I hate AT&T.
Yea. They want you to activate for 30 days if paid for to give unlock. They a PITA.