This thread traces back to my to subsidy lock that I posted awhile back. While not finding any solutions I tried Motorola and AT&T and they did not help at all.
Long story short well kinda..but bare with me please.6-7 months ago I wanted a AT&T Phone. (I'm with T-Mobile btw) Fell in love with the Atrix HD. Found one via Craigslist. Bought it from a guy and claims he has unlocked codes given to him by AT&T. Turns out the codes were phony and subsidy locked my phone( hard locked) It won't let me input any unlock codes anymore.. Tried AT&T they told me the phone is NOT Black listed,but the guy owed money to it. They advice me to contact Motorola which I did. After procrastinating for months and months. Finally sent in my device to Motorola to re-flash the phone to be unlocked. Good thing I had warranty still. I received it about a week and half later. Posted it on Craigslist. Meet up with a buyer to buy the phone. Puts in his AT&T Sim Card and there! Subsidy Locked is still in and no prompt options for him to input any codes besides a dismiss button. I was furious. I thought Motorola did their job. So back to drawing board one.
Contacted Motorola again via chat. They put it as a priority case nd told me I have to call motorola the following week. I called the repair center earlier this morning. They told me there is nothing they can do to help me since the moment I bought the phone from a private buyer. The warranty was voided??? Even before I told them that I bought it on Craigslist before and they still told me to send in the device for warranty repair.
Now I just have a working phone that wont work for a AT&T Carrier.
WHAT CAN I DO GUYS?
Wait, so it works with TMobile bit not with AT&T? I'd guess that AT&T didn't have it blacklisted back then but it does now since the money owed never got paid.
When you first got the phone and put in your non-ATT sim, did the phone prompt you to enter the subsidy code?
Since the phone was an ATT phone and it is hard locked, I would have expected an ATT sim to work but no other.
Related
Hey guys I've asked this in some thread before but never got an answer. I live in Canada and was thinking of telling my friend who's in the US right now to get me a contract free HD7 from tmobile so I can unlock it and then use it here. So I just want to know if it's a 100% sure thing that the phone can be unlocked before I buy it since I won't be able to return it in case it can't be unlocked. I don't want to end up with a 500$ paperweight since I've read that some people couldn't unlock theirs.
Because if it's not a sure thing, I guess I'll be getting the optimus 7..
Thanks!
T-Mobile will give the unlock codes after you've been a customer for a certain period of time. The length of that period and what happens to it when you've bought the phone at the unsubsidized price are somewhat variable and honestly I would not rely on this happening if you are not a T-Mobile customer.
However www.htcimeiunlock.com will probably be able to unlock the phone; I personally unlocked an HD7 in 15 minutes with their service. Bring a laptop or something and check the IMEI right in the TMOUS store before completing the purchase -- the site will tell you definitively whether it has the code for your specific device.
Like I said I'm not personally going there. My not-so-tech-savvy friend is so I can't ask him to do that. But do u think that eventually after a certain period of time that ALL htc phones' unlock codes will be available or are some just never unlockable?
CyK1 said:
Like I said I'm not personally going there. My not-so-tech-savvy friend is so I can't ask him to do that. But do u think that eventually after a certain period of time that ALL htc phones' unlock codes will be available or are some just never unlockable?
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It's almost certain that it will be available now. And if not, it will be soon enough. I wouldn't worry about it. Worst case scenario is that you have your not so tech savvy friend call tmobile and get the code for you. It shouldn't even come to that though.
I am having trouble getting my HD7 unlocked. I tried www.htcimeiunlock.com and it does not recognize my IMEI. I'm trying to get it unlocked at a different website and they have to contact HTC directly to get the unlock code.
Hi...
I bought one from T-mobile and he told me after 45 days I can call him to give me the unlock code.... But I couldn't wait and I used this website cellunlocker.net to unlock my device and it's working without any problem....Thanks!!!
I also ordered an unlock from Cellunlock.net last week.. Still waiting on a code for my HD7. Apparently HTC is way behind on providing codes to the unlockers for newer batches of phones. Getting annoyed either way, I have this HD7 in Toronto that I can't use.
It's a sure thing as I am using a T-Mobile HTC HD7 on FIDO, so the phone is unlocked. I'll sell you mine if you are in Toronto. T-Mobile phones are different band so you can only get Edge data through it. Kind of sucks if you are use to 3G speed. If you are going to use the phone on Wind then it's same band and you will get high speed data. Anyway it is possible to unlock - I've been using the phone on FIDO for almost 3 weeks now.
I have used www.cellunlocker.net to successfully unlock two of my HD7's. Codes came via email within 30 mins, both times.
I bought a brand new ATRIX HD from Craigslist. The person did not steal the phone because he was kind enough to give me his two numbers, his full name and he even gave me 2 unlock codes to try out,but I couldn't read the numbers correctly so the phone went on subsidy lock. Even AT&T verified that phone is not black listed or not stolen.
I am with T-Mobile. According to AT&T since the phone is still in contract with the person who sold it to me. It is not eligible for unlocking and I paid 250 dollars for this phone.
Has anyone cracked this phone down or can unlock cellular.net help me out?
Z33type said:
I bought a brand new ATRIX HD from Craigslist. The person did not steal the phone because he was kind enough to give me his two numbers, his full name and he even gave me 2 unlock codes to try out,but I couldn't read the numbers correctly so the phone went on subsidy lock. Even AT&T verified that phone is not black listed or not stolen.
I am with T-Mobile. According to AT&T since the phone is still in contract with the person who sold it to me. It is not eligible for unlocking and I paid 250 dollars for this phone.
Has anyone cracked this phone down or can unlock cellular.net help me out?
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If it's subsidy locked, it can't be unlocked until either the subsidy runs out or someone pays the early termination fee. SIM unlocking is not possible on these devices via any sort of crack, and I don't believe that an unlock code will work. Your best bet is to contact the person who sold you the device.
aselker said:
If it's subsidy locked, it can't be unlocked until either the subsidy runs out or someone pays the early termination fee. SIM unlocking is not possible on these devices via any sort of crack, and I don't believe that an unlock code will work. Your best bet is to contact the person who sold you the device.
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I spoke to the person already and when I called him after selling the phone to me. He was actually at the AT&T Store turns out he still has a contract with them so the phone is not eligible to be unlocked until his contract is up and thats 2 freaking years. I bought another Atrix HD unlocked that same night I bought the phone so I am stuck with two Atrix HDs and I posted the locked on Craigslist.
My next question is if someone wanted to buy the phone from me on Craigslist. And they happened to be on AT&T. Will putting their sim card work for it since its on their network?
Yes. Att sim cards will work in it.
Sent from my MB886 using xda app-developers app
I posted a thread about this before,but I'm making another thread similar to this issue. At one point I bought my first Atrix HD which was locked only to AT&T. The guy sold it to me and he was still under contract so therefore I couldn't get it unlocked for T-Mobile. The guy also lied to me. He gave me non working sim codes and it subsidy locked the phone permanently since he gave me 4 of them.
I ended up buying another Atrix HD on CL already unlocked,but I no longer have the unlocked Atrix HD then I switch to a Optimus G and now I have a Nexus 4. I could always sell the G,but the subsidy locked on the Atrix needs to be resolved first before I sel it.I contacted AT&T again and they told me as long as you have a active AT&T Sim card it will work. I got my buddy's AT&T sim card and its still locked.
It won't even give me an option or prompt me to put in codes to unlock it anymore with with both at&t and t-mobile. They told me to call Motorola. Thank god the phone is still under warranty and they decide to re-flash the phone. It was 2 months ago when I spoke to them. They still haven't issued my repaired ticket and shipping info to send out the phone. I follow up every now and then and always the same excuse. They say exactly this.
" Your phone is currrently still under warranty,but we have not schedule you for a repair yet. Please wait for a response from the engineer techs."
Its been way over 3 months and always the same answer. I am getting tired of waiting.
Has anyone found a solution to this yet?
I'm confused. Are the N6 phones carrier locked?
I travel to Europe every other year for about two months to see family and I normally just pickup a pre-paid SIM while I'm there for my phone. Last trip I called up AT&T International and told them my plans and they got my IMEI from me and gave me the code to unlock my phone so I could pick up a pre-paid SIM. This was in there best interest as it kept me a happy customer and I renewed my contract when it was up. I've since sold that phone to help cover part of the cost of my AT&T N6.
Yesterday I contacted AT&T International again and asked for the same thing. This time I'm told they do not do that and never have and that I need to go threw some link to request it to be unlocked. Unfortunately that link very specifically says you have to finish your contract of pay the ETF or if Next, pay off the device.
This is NOT what happened last time. I was 100% for sure under contract, I was 6 months into my new contract with AT&T as a NEW customer. This time around I'm a renewed customer and they will not do this for me.
This is going to make me leave AT&T on principal. Unlocking my phone does not release me from the agreement I signed but as mentioned above does keep me a happy customer.
Googling I found this... Seems this is a new thing and others have had issues. Interesting the way they kissed his ass when they found out he writes tech reviews and said they were looking into ways to help out international travelers with this, looks like they have done nothing.
http://arstechnica.com/staff/2014/11/atts-outdated-unlock-policies-cost-it-a-loyal-customer-me/
So I happened to mention to a friend I need to look into moving to Sprint or something else that will buy out my contract so I can have a phone to take with and he said ummm I don't think N6's are carrier locked.
Now I know I could buy a cheap phone but its the point of the matter. EVERYTHING I do is on "this" phone. I don't want to take two phones, I want to take THIS phone and I don't want to pay for AT&T International service.
@kdoggy
Yes, AT&T N6 is carrier locked. You can not get the unlock code from AT&T unless your device is paid off.
But there are a number of 3rd party companies that will sell you the code for $10 to $25. Look for an older thread in this General section with a title something like "undo AT&T customization".
Or do a Google search for carrier unlock codes.
This phone wasn't carrier locked out of the box was it? I remember now when I first set it up I followed some instructions to NOT get the AT&T customizations that involved removing the SIM etc but then the second time I re-flashed the phone I forgot to do that and now I get the carrier crap. Previous to that my Google Play account KNEW it was an Nexus phone but did not know what carrier it was. It just said Unspecified Nexus 6. After that refresh without removing the SIM for the first part of the setup, it now gets the crap and Play says AT&T Nexus 6.
Sigh, OK yeah I'll pay $10~25.00 dollars. I'm not happy about this on principal though. Them unlocking my phone does not release me from my contract. Looks like I may have to evaluate in another few months when my Next is up.
@kdoggy
Yes, the AT&T version was carrier locked out of the box.
Ah OK. Yeah just read the thread you spoke of. Sounds like the SIM card thing was just for the bloat.
OK well this helped, screw AT&T, I'll just pay the money and remember this next go around. We have been on a family plan for the past few years but I'm in the middle of a divorce right now so I may just go Verizon when this contracts up. Nothing keeping me on AT&T anymore. Previously it was just because the wife and kids were on AT&T too.
I can say for a fact that the Tmobile version of the N6 comes unlocked. I got mine and was able to pop in my att sim without having to unlock it. I even got it replaced through warranty (bad battery) and was able to use my At&t sim on this one too. But as far as I know Tmobile and the international version are the only ones to come unlocked.
The Sprint and Verizon models are unlocked as well.
The US Cellular version is totally unlocked as well...for all carriers.
Hi guys,
I just thought I should share my experience with SAMSUNG and AT&T.
I've bought my brand new UNLOCKED S6 Active from EBAY about 13 months ago and used it for 11 months with no problems at all. I've never dropped it nor put it under water or anything etc. However about 2 months ago the phone started freezing and randomly rebooting.
I'm an IT specialist so after carefully examining the phone during freeze I realized it's probably a defective motherboard. The phone was under warranty so I shipped it to SAMSUNG USA for repair. They send it back after two weeks with a replaced battery claiming the phone is fixed. Of course it wasn't and I had the exact same issues as before. I had to send it back to SAMSUNG and after another month they confirmed it's the motherboard and replaced it. The service slip states "Replaced PBA".
Since then the issues are resolved but.... as soon as I've put my international SIM card the phone stated "Invalid SIM card. Enter network unlock code". What a surprise! I called SAMSUNG and they claimed it's locked by AT&T (??) and connected me to AT&T rep about it. I've explained everything again and the AT&T guy said since I don't have an AT&T account he'll send me the unlock code after 3 business days to my phone. "How exactly are you going do to do that when my phone is with an international SIM card which is not working on the locked phone?" I asked. "Oh... in that case I'll give you the code now". So in a minute I had the code and the phone is UNLOCKED again.
Cheers!
Hey I am having the same issue with S6 edge. I bought AT&T S6 edge unlocked from ebay. I used it with Tmobile sim. Something went wrong with the phone, sent the phone to repair and Samsung replaced the PBA and sent back. Now it is locked. When I put Tmobile sim, I get this "Invalid SIM card. Enter network unlock code". I called Samsung and they told me to call Tmobile to get unlock code. I don't think it is going to work. How did you get the Samsung to connect AT&T rep to you?
adasse10 said:
Hey I am having the same issue with S6 edge. I bought AT&T S6 edge unlocked from ebay. I used it with Tmobile sim. Something went wrong with the phone, sent the phone to repair and Samsung replaced the PBA and sent back. Now it is locked. When I put Tmobile sim, I get this "Invalid SIM card. Enter network unlock code". I called Samsung and they told me to call Tmobile to get unlock code. I don't think it is going to work. How did you get the Samsung to connect AT&T rep to you?
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The SAMSUNG rep told me to call AT&T and request an unlock code. I told him I'm living in Europe and I've never had an AT&T accout which is required in order to speak with AT&T support. So he was kind enough to call them and then to forward my call directly to an AT&T support rep.
It's unexpected to see an AT&T rep provided unlock code so fast. But yours phone came back locked is understandable, since its motherboard had been replaced. I think the IMEI is also changed as well. In the past, usually if motherboard was replaced by Samsung then the IMEI is clean and ready to unlock with AT&T device unlock portal, so even you didn't get it unlock at that time, you can just go to the link above to unlock your phone.