[Q] Can someone help me? - HD7 Q&A, Help & Troubleshooting

Hi everybody,
I have an HTC HD7 & I have a problem with my phone. Can someone help me?
The phone takes long time to startup, then it says:
"Your storage card has changed, is damaged, or is non-complaint.
To fix this turn off your phone and either remove the storage card or replace it with a new compaint card. Then you'll need to reset your phone to the original factory settings.
To reset you phone, refer to the owner's manual."
Then it gives me tow options: either to turn off or using emergency calls.
I don't have an SD card.

Did you opened the phone?
Have you removed the microSD? or even touched that area? just push the microSD maybe it got loose, dis it fell? that could be the caus of the loose card...

Related

installed software from friends htc

i installed some programs the htc today menu, and slick. now my phone will not turn on. i backed up my phone and did a hard reset then i reinstalled all of my programs.
then when i turn off the phone i can not turn it back on again. it is a cycle and i am assuming it is because of the programs on my phone. what can i do?
also i have a very important number stored on my phone and not onto my sim, i dialed it once but the other person did not pick up. is there a way i can retreive that number? AT&T support says they can not give me any info
blankz said:
i installed some programs the htc today menu, and slick. now my phone will not turn on. i backed up my phone and did a hard reset then i reinstalled all of my programs.
then when i turn off the phone i can not turn it back on again. it is a cycle and i am assuming it is because of the programs on my phone. what can i do?
also i have a very important number stored on my phone and not onto my sim, i dialed it once but the other person did not pick up. is there a way i can retreive that number? AT&T support says they can not give me any info
Click to expand...
Click to collapse
for the number: check your bill, or if you can access the account online you can find it there.... if you at least connected to their voicemail for a second you will have a log of it.
as for the issue with the phone not starting... try a hard reset, dont install extras, and see if the issue exists w/o the software installed.. I find it hard to think a program installed within windows would prevent the phone from starting up at all... but then again, how are you hard reseting the phone if you cant turn it on ?
i had no luck with the number. I dialed it when she gave it to me. yeah i picked up a girl and we exchanged numbers. I saved it onto the phone, not the sim ( dumb mistake it seems)
also, I kept doing the soft reset and the this white screen comes up saying how i shut down improperly or a program i installed messed something up, please press SEND to restart the device or any other button. So this happened to me about three times now, all started after i restored a backup.
I guess the main thing i need assistance is to retrieve that number. I don't want to miss this date. AT&T could not help because i didn't reach her VM and she didn't pick up when we exchanged numbers.
thanks i guess i'll just reset my device with the aforementioned route and just save everything onto my sim card
After you do a hard reset all your data will be lost, incl. your date number unless u have backed up to file into ur PC or storage card.

Sim card regocnition issues on G1

I'm new here. Ive been searching forums but i haven't been able to find what i'm looking for. My G1 got wet and I dried it out. After about a week of it not turning on, It finally came on today. I inserted my Sim card but the phone would not recognize it. I saw some corrosion on the Sim card contacts and cleaned it. But it still wont recognize it. Any possible solutions ? I really want to get into G1 modification software wise but i cant access the phone to try any of the guides. And if i cant get it to recognize the Sim card. Is there a way to remove the Sim card message on the phone ?
Thanks in advance for the advice.

[Q] No network issue LG Optimus 4x HD

Hi guys,
I have a LG Optimus 4x HD with stock rom (Jelly bean). About three weeks ago, I suddenly lost my network connection and it looked like my phone didn't recognize my SIM card. I put my battery and my Sim out and in my phone, but that didn't help. I tried many SIM cards and they work excellent on my other phone. When I turn my device on It just boots up and doesn't ask for my pin code at all. I see no difference when my SIM card is in or out my device. However, it does recognize my SD card, so I think there is a problem with the software? On the lock screen I just see the message ''no service'' and at the top I see this (first pic). When I try to dial someone it says ''reorganization of internal processes. Try it later.''. I read on a forum that I had to go to ''mobile networks'' in settings, but that isn't possible (pic 2).I also tried to put some paper between my sim card and my sim card slot but that didn't work either. Does someone have this problem too or is there somebody who can help me to solve this problem? Your help would be greatly appreciated.
Tob1234 said:
Hi guys,
I have a LG Optimus 4x HD with stock rom (Jelly bean). About three weeks ago, I suddenly lost my network connection and it looked like my phone didn't recognize my SIM card. I put my battery and my Sim out and in my phone, but that didn't help. I tried many SIM cards and they work excellent on my other phone. When I turn my device on It just boots up and doesn't ask for my pin code at all. I see no difference when my SIM card is in or out my device. However, it does recognize my SD card, so I think there is a problem with the software? On the lock screen I just see the message ''no service'' and at the top I see this (first pic). When I try to dial someone it says ''reorganization of internal processes. Try it later.''. I read on a forum that I had to go to ''mobile networks'' in settings, but that isn't possible (pic 2).I also tried to put some paper between my sim card and my sim card slot but that didn't work either. Does someone have this problem too or is there somebody who can help me to solve this problem? Your help would be greatly appreciated.
Click to expand...
Click to collapse
I discovered that my phone doesn't have an IMEI and IMEI SV code anymore. It also doesn't have an baseband version. Do you guys know this caused the lost of my network connection and does anyone know how I can recover my IMEI number? Finally I managed to enter the mobile networks in settings by do a long tap on the data icon in the notification center. I hope someone can help me.
I have the same problem as you. With every restart the phone is unable to read the sim card. Also the baseband is shown as unknown, and I don't have imei no. The solution for me is to remove the battery, and put the phone in the refrigerator for 10 minutes.(yes in the refrigerator The phone is getting very hot when is searching for network and to have it really cool helps apparently. Try it yourself to see if it does the job for you and let us know.
dracool84 said:
I have the same problem as you. With every restart the phone is unable to read the sim card. Also the baseband is shown as unknown, and I don't have imei no. The solution for me is to remove the battery, and put the phone in the refrigerator for 10 minutes.(yes in the refrigerator The phone is getting very hot when is searching for network and to have it really cool helps apparently. Try it yourself to see if it does the job for you and let us know.
Click to expand...
Click to collapse
Thanks for your reply! This morning, my phone finally asked for the first time for the sim password and I finally got a signal. I got my IMEI and my baseband number back. Unfortunately, after an hour or so I tried to send a sms and I wasn't able to send it. I got the error no USIM or so. The IMEI and Baseband number disappeared agian. I turned flightmode on and of and I didn't get a signal again... New today was that I am now unable to connect to multiple wifi networks too. Now my WI-FI MAC-adress is 00:00:00:00:00:00. I already lost the phone and I now also lost the smart part of my smartphone... I also tried to put my phone in the refrigerator but sadly it didn't help. I think I have to buy a new phone....
Tob1234 said:
Hi guys,
I have a LG Optimus 4x HD with stock rom (Jelly bean). About three weeks ago, I suddenly lost my network connection and it looked like my phone didn't recognize my SIM card. I put my battery and my Sim out and in my phone, but that didn't help. I tried many SIM cards and they work excellent on my other phone. When I turn my device on It just boots up and doesn't ask for my pin code at all. I see no difference when my SIM card is in or out my device. However, it does recognize my SD card, so I think there is a problem with the software? On the lock screen I just see the message ''no service'' and at the top I see this (first pic). When I try to dial someone it says ''reorganization of internal processes. Try it later.''. I read on a forum that I had to go to ''mobile networks'' in settings, but that isn't possible (pic 2).I also tried to put some paper between my sim card and my sim card slot but that didn't work either. Does someone have this problem too or is there somebody who can help me to solve this problem? Your help would be greatly appreciated.
Click to expand...
Click to collapse
Sorry to say that "It's time to say goodbye"
I got same problem with you and try all kind of possibility. Here is final verdicts:
- Some phone repairers I know said It's the encrypted baseband partition is damaged, unless you have backup of that, it's a no-go
- I've tried to reflash the phone and it will stuck at 10%, you have to push really hard at some point at the back to make is flashable. After that, the signal back on with baseband and IMEI.... but only for a few restarts it will be gone
Hi blbterminator,
I already said goodbye to my p880 (has been replaced for the G3), but thanks for your reply. Now it's clear for me that's it's a hardware issue.
Maybe do you know if this problem only affects the lg p880 or other brands or models too?
Many thanks!
klbterminator said:
Sorry to say that "It's time to say goodbye"
I got same problem with you and try all kind of possibility. Here is final verdicts:
- Some phone repairers I know said It's the encrypted baseband partition is damaged, unless you have backup of that, it's a no-go
- I've tried to reflash the phone and it will stuck at 10%, you have to push really hard at some point at the back to make is flashable. After that, the signal back on with baseband and IMEI.... but only for a few restarts it will be gone
Click to expand...
Click to collapse

Manually cut nano sim card and damaged tray

Normally I read all the instructions but no... not this time. I missed the warning on the back of the phone explaining that a manually cut nano card will hurt the tray. Now, when I insert a sd card (any sd card) either it does not find it either it says "damaged toshiba sd card, touch to fix". But format won't work, an error "unable to unmount" appears. Now I changed my nano sim card for a genuine one (I could not before, I was abroad), but it does not change anything. I though to write about my experience to warn others and also maybe someone knows if there is a way to fix it?
I manually cut my first card. It was a big old card so I had to cut half of the chip. Anyway, the phone was losing signal from time to time, but I replaced it with a new genuine one and it works perfectly. Try taking it for a fix if you have your warranty
Hey, you saved my phone. I just wanted to do the same you did. THANK YOU!

My G6 Shows 'Corrupt SD Card' Error but Fails to Format it

My G6 says that my SD card is corrupted, so when I go to format it the percentage completed immediately shows 20% then, after about 10 seconds, the formatting screen closes before it completes the format, and the whole time it shows that it's formatting it is always at 20%. Then my G6 acts as though there isn't an SD card in the phone, it only shows up again after I power cycle the phone. I have tested multiple MicroSD cards on this G6 and the same thing happens for every single one I tested, but I happen to have (limited) access to my mom's G6 and when I tested the same cards on her phone it says the SD card is corrupted, but successfully formats it and mounts it.
The MicroSD card that I would like to use with my phone is a 200gb SanDisk card.
Thanks in advance.
Update 7/2/2018
Hey, Can it be read/formatted in a computer with your sd adapter like a flash drive? if it can try reformatting it there then see if your device can recognize it. if it can't or it says corrupt / needs to be formatted and craps out... it's your SD card. it is the same one I had (probably..with red lettering on it?) That's the bad news, the good news is you can still go online and register it with SanDisk and they will send you a new one for free (cost of shipping to them the corrupt one, you have to pay.) But they will send a replacement, I think it took about 2 weeks to get one back.
Take care.
MoodSwinger said:
Hey, Can it be read/formatted in a computer with your sd adapter like a flash drive? if it can try reformatting it there then see if your device can recognize it. if it can't or it says corrupt / needs to be formatted and craps out... it's your SD card. it is the same one I had (probably..with red lettering on it?) That's the bad news, the good news is you can still go online and register it with SanDisk and they will send you a new one for free (cost of shipping to them the corrupt one, you have to pay.) But they will send a replacement, I think it took about 2 weeks to get one back.
Take care.
Click to expand...
Click to collapse
I can plug it into a computer and format it successfully, it works in literally every other device that I've tested it in, including my mom's G6. That's why I have a feeling that the problem is being caused by some sort of issue with my G6. I have tried factory resetting my G6 two times already and it failed to fix the issue. I want to root my phone, but my software version is H87211h, and the method mentioned here has (as far as I know) only been tested on devices running H87211g.
Hello there. I have same problem with my LG G6, It shows every SD Card as corrupt and tap to fix. when i try to fix and format it get stuck on 20% its been more then two months and i am unable to use the memory card on it..
There is nothing wrong with Memory cards , it is the problem with the LG G6 either it is software issue or may be due to the fact that i have changed the Sim Tray as my sim tray was broken... The Network sim card work fine only problem is the Sd Card.... If any one have the sim issue or any solution .. Please share.. Thanks
zahid046 said:
Hello there. I have same problem with my LG G6, It shows every SD Card as corrupt and tap to fix. when i try to fix and format it get stuck on 20% its been more then two months and i am unable to use the memory card on it..
There is nothing wrong with Memory cards , it is the problem with the LG G6 either it is software issue or may be due to the fact that i have changed the Sim Tray as my sim tray was broken... The Network sim card work fine only problem is the Sd Card.... If any one have the sim issue or any solution .. Please share.. Thanks
Click to expand...
Click to collapse
Same thing happened to me, my SIM Tray broke and I bought a replacement from Amazon and that's when the issue appeared.
I updated my G6 to Oreo and now it shows what command is causing the formatting app to crash. I've attached a screenshot.
OK, so with the new info (sd tray breaking) I think what happens is when the SD tray is breaking, it's getting caught up on the little pins inside that contact the SD card and bending them a bit, and then that pin or pins are screwed up so it can't read the SD, and because it detects that there is one in there, begins to format and go thru the sectors when it gets to the messed up pin it craps out because it's not reading anything so it's saying the card is corrupt at that point. You have to send it into LG for a warranty repair. I had to do this too. go on the website, register your device, tell them the SD tray broke inside and it won't read the SD card or the SIM, and you will get a repair number within 24 hrs or so. Send in the device and you will get it back about a week turnaround time.
Good luck.
Most every time I've had this issue has been after an update or switching ROMs or kernel update and usually the issue is the kernel.
So basically speaking if you have an SD card corruption after any of these particular events reflash your kernel first.
I just bought a new Samsung 256GB microSD. I copied everything from my old card onto my PC, then onto my new card, and then put the new card in my phone. Android says it's corrupt and needs formatted. I try to format it and it always gives an error saying the command failed. Put the card back in my PC (which now can't use the card either) and performed a format (without the Fast option). Android still says it's corrupt and always fails to format it. So I put my old card back in the phone, and now it says it's corrupt too...
I had noticed that when I first opened the tray door it was being janky and wouldn't come out but a half inch. After reading this and getting the error for my old card too I decided to take the tray all the way out. Wasn't easy getting it out and now it's broken. Or already was broken. I tried cutting off the broken part and put the tray back, but now it won't even see a card or my SIM. So I've ordered a new tray. Hopefully that will solve everything... Unless my pins are jacked up as suggested earlier....
Well, got a new sim tray, and now it can read the SIM fine, but every SD card still says corrupt, and it fails to format it each time.
Out of warranty -- I bet the repairs cost half what I paid for the phone (like $200, crazy sale, two years ago). Sigh.
Any other thoughts on this?
The same problem with my lg g6 dual , did you have solution ?
Thanks to everyone pointing out that broken tray that damages the pin's issue. Seems that exactly what happened to the phone I gave my mom. Little to no chance here in South Africa that we could get it repaired for any reasonable price. At least this thread stopped me hunting around for a solution to the "keeps-formatting" but not working issue. Bit of a waste that I bought a new memory card, but not the end of the world. Wasting a few hours on a lost cause is much worst.
So glad I found this...
Unfortunately I already bought a new tray to replace the broken one, but now at least I know not to spend hours and hours on an issue I couldn't possible fix myself...

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