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US AT&T use; Where did U Buy? Any Warranty? Difference in UPDATES from diff regions?
I notices there are two different re-sellers on Amazon.com. One advertises "US Warranty" but I found out it is only 90 days. I assume these come from two different regions.
Simplyelectronics has the best price. They ship from Hong Kong (I think). So I assume this device is for China region? They also say one year warranty, shipped back to Hong Kong.
My questions are:
Best place to purchase with warranty? Where did U purchase; does it have and warranty at all?
Any difference when getting firmware updates depending on where it was made for?
Better to buy one for Germany, Poland, China, etc?
Will AT&T device, when it ships, have remarkably more features?
lightfire said:
I notices there are two different re-sellers on Amazon.com. One advertises "US Warranty" but I found out it is only 90 days. I assume these come from two different regions.
Simplyelectronics has the best price. They ship from Hong Kong (I think). So I assume this device is for China region? They also say one year warranty, shipped back to Hong Kong.
My questions are:
Best place to purchase with warranty? Where did U purchase; does it have and warranty at all?
Any difference when getting firmware updates depending on where it was made for?
Better to buy one for Germany, Poland, China, etc?
Will AT&T device, when it ships, have remarkably more features?
Click to expand...
Click to collapse
I bought mine at Handtec in UK. I got the Note the next day. They do honor Samsung's 24 month warranty (you need to send the unit to them and they deal with the warranty). You can ask them directly. Very good customer service.
Not too sure about warranty for mine, but I bought mine off of one of the Amazon re-sellers. Mine came from Germany and had the most current (KK9/KK5/2.3.6) build. No issues with it whatsoever. Flawless screen. No threatening letters, texts, or emails from AT&T thinking it's a tablet and such. Just a great device!
Jade Eyed Wolf said:
Not too sure about warranty for mine, but I bought mine off of one of the Amazon re-sellers. Mine came from Germany and had the most current (KK9/KK5/2.3.6) build. No issues with it whatsoever. Flawless screen. No threatening letters, texts, or emails from AT&T thinking it's a tablet and such. Just a great device!
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Ordered mine via Amazon....probably the same reseller...Germany it appears.
"suppose" to be here Friday, but with the Christmas being so close, I don't expect it until Tuesday the 27th.
got it from amazon. i don't know how to read european languages but the non-english manual says 'Dutch' at the back (mind my stupidity). prly warranty doesn't exist but oh well...should keep it safe. ordered smoe cases n attached screen protector. just make sure to get it from a seller with good ratings and avoid places like ebay.
---------- Post added at 05:15 PM ---------- Previous post was at 05:07 PM ----------
lightfire said:
Will AT&T device, when it ships, have remarkably more features?
Click to expand...
Click to collapse
http://pocketnow.com/android/samsung-galaxy-note-detailed-for-att-4g-lte
at least from my understanding, it's similar to Korean version, replacing exynos with snapdragon for 4G LTE capability...but functionality-wise I doubt it just as how SII didn't have feature differences other than a modified hardware design.
Best option is to buy from ebay or amazon (depending on the price) and buy a 2-year warranty from squaretrade for about $70.
Sent from my GT-N7000 using XDA App
someone posted the square trade doesn't cover amazon bought cell phones. can anyone confirm this?
deymayor said:
Best option is to buy from ebay or amazon (depending on the price) and buy a 2-year warranty from squaretrade for about $70.
Sent from my GT-N7000 using XDA App
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Click to collapse
I bought one off of eBay and the SquareTrade warranty was $120 for 2 years $80 for 1.
http://www.safeware.com/
This is what they told me:
Thank you for contacting Safeware. To insure your smartphone for one year the annual premium is $98.00 , in States there is a policy fee of 10% or $10.00 which ever is the least amount. Our policy covers against accidental damages, liquid spills and theft. If you decide you would like to purchase a policy I will need the date of purchase, the serial number, the amount you paid for the phone and your credit card information. You do not need to send a receipt of purchase at this time but if you have a claim you will need to fax the receipt at that time. If you want to purchase the policy over the phone below is my contact information.
They also have a two year for 78 but it doesn't include theft
Bought mine from Amazon from reseller TRD-Trading GmbH (Global Mobiles) No idea if they will honor the warranty or not. I hope so. Any one else buy from them and know? The Note was packaged perfectly, the screen is great. No issues at all. Came with instruction on how to change the Notes language from German to English.
Namuh said:
Bought mine from Amazon from reseller TRD-Trading GmbH (Global Mobiles) No idea if they will honor the warranty or not. I hope so. Any one else buy from them and know? The Note was packaged perfectly, the screen is great. No issues at all. Came with instruction on how to change the Notes language from German to English.
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I ought from them too, should be arriving today too
k1ng617 said:
I bought one off of eBay and the SquareTrade warranty was $120 for 2 years $80 for 1.
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Sent from my GT-N7000 using XDA App
You shouldv'e purchased the warranty directy from Squaretrade. you will provide the item number and apply INTRODUCTION promo code for a 20% discount. $71 for 2 years.
p51d007 said:
Ordered mine via Amazon....probably the same reseller...Germany it appears.
"suppose" to be here Friday, but with the Christmas being so close, I don't expect it until Tuesday the 27th.
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You should probably make that the 28th, I ordered it on the 21st and was supposed to get it today (in the UK) but the courier says Amazon.de hasn't even sent it to them.
Bought mine from Expansys USA and got my insurance from Ensquared. Called them up before I did anything and they said they covered it no problem as long as I kept the receipt.
Not sure about updates because the second I got my note, i rooted and put custom roms on it.
Namuh said:
Bought mine from Amazon from reseller TRD-Trading GmbH (Global Mobiles) No idea if they will honor the warranty or not. I hope so. Any one else buy from them and know? The Note was packaged perfectly, the screen is great. No issues at all. Came with instruction on how to change the Notes language from German to English.
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Got mine from them as well. $3.99 overnight Prime shipping. Sealed box and a perfect unit.
Make no mistake, there is no warranty in the US with these phones. Any other listing suggesting so is not correct.
k1ng617 said:
I bought one off of eBay and the SquareTrade warranty was $120 for 2 years $80 for 1.
Click to expand...
Click to collapse
deymayor said:
Sent from my GT-N7000 using XDA App
You shouldv'e purchased the warranty directy from Squaretrade. you will provide the item number and apply INTRODUCTION promo code for a 20% discount. $71 for 2 years.
Click to expand...
Click to collapse
Thanks, I actually didn't purchase the warranty, but that promo code makes it a little more palatable; the warranty for two years came out to be $99.20. This does not include accidental damage, just manufacturer defects and normal "wear and tear" whatever that means.
Still not totally sure if that is worth it; I'd prefer something with accidental damage/water dmg/theft etc.
jojorios said:
Bought mine from Expansys USA and got my insurance from Ensquared. Called them up before I did anything and they said they covered it no problem as long as I kept the receipt.
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Any idea if they will cover a "Like New" eBay purchase?
Sorry, to replay to my own post, but I had a chat with an Ensquared advisor and here's the conversation:
ensquared: Hi, how may I help you today?
you: Hi I just made a purchase on eBay for a "Like New" android smartphone
you: I was wondering if ensquared covered such items?
ensquared: Unfortunately, we can only cover brand new phones that are within 90 days from the time they were purchased.
I ordered mine from Amazon from TechkingUSA LLC, it was on my prime account and was fulfilled by Amazon, so I'm not sure who I really got it from of the two, be for I ordered I email and received a response that the warranty length was the original manufactures warranty. hope I never have to use it but as far as I know Amazon is backing it so it should be good.6
http://forum.xda-developers.com/showthread.php?p=20576752#post20576752
I saw that you could buy Samsung Warranty when you buy the SG Note on eBay. Is there ANY way we could purchase a US warranty for our international Note?
Thanks
There is a 1 year international manufacturer warranty on the Samsung galaxy note. Depending on where you purchased it from, you could have purchased an extended warranty, but if you have already purchased a Note you cannot extend it, I believe.
Hi, i know theres one yr warranty for country of origin but i am in the US
Sent from my GT-N7000 using xda premium
novastorm17 said:
"...purchased it from, you could have purchased an extended warranty, but if you have already purchased a Note you cannot extend it, I believe."
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I am really not sure but i guess there might be a possibility to extend your warranty even after purchase. This could be an external offer (google for it with the right keywords) and yes indeed... it will cost some bucks :-(
On the other hand: Don't worry about your new Galaxy Note... this sophisticated piece of hardware will perform without any problems for a long time (a good handle assumed!) or it will show any failures in the beginning. And for that rare situation the standard warranty should be enough. Just my 2 cents ;-)
I think India warranty doesnt work in US
Sent from my GT-N7000 using xda premium
novastorm17 said:
There is a 1 year international manufacturer warranty on the Samsung galaxy note. Depending on where you purchased it from, you could have purchased an extended warranty, but if you have already purchased a Note you cannot extend it, I believe.
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Click to collapse
European models have 2 year warranty
I have a European note,
Apologies for newbie question,
Is the warranty automatically in place, do you have to register online and if so is there a direct link or do have to go via international Samsung website?
I have no idea which section, one would ask this question
I've literally just now registered my Galaxy Note, I'm not sure if you HAVE to register it online before the warranty becomes valid but I figured I should do so incase. It explains about mobile warranties on the Samsung site but unfortunately I can't post the link, sorry.
If you have a European phone in the US you don't have the benefit of the Samsung warranty unless you ordered through Expansys or somewhere similar like Negri. If you bought it at a place like a secondhand importer you are **** out of luck. And even with the warranty through Expansys and Negri you have to send them your phone which they send to Samsung in Europe so I can't imagine the turn around is very fast.
Sent from my Galaxy Nexus using xda premium
The question at hand though is: can i buy US warranty? Like how Apple products can? Or any third party insurance companies here in the US cover the int. model?
Sent from my GT-N7000 using xda premium
Looking to purchase an N7000, any deals or reputable site in the US to purchase from? Thanks!
octavian90 said:
Looking to purchase an N7000, any deals or reputable site in the US to purchase from? Thanks!
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I bought mine off of Amazon using Amazon Prime and it came the next day for only an additional $4. Definitely worth it.
Since you just missed out on the 1saleaday.com price of $585 yesterday, I say your next best option is what the poster above me stated: Amazon
Sent from my SPH-D700 using XDA App
amazon. its where i got mine.
Again, Amazon.. it does not get more "reputable" than that. ordered mine today for ~$620
Got mine off ebay from a top seller so I knew it would be legit.
Got mine too from Amazon...
Guess its almost unanimous...
Thanks for your your input everyone..can you guys comment on 3rd party warranties I can purchase for the Note?
Those who bought from Amazon, can you tell me the name of the reseller and which country the phone came from?
Majority of the Note sold in Amazon is not from Amazon, but from 3rd party seller.
Got mine from here:
http://www.amazon.com/Samsung-GT-N7...QL30/ref=sr_1_1?ie=UTF8&qid=1333565759&sr=8-1
Can't beat $583.99!
thebz1 said:
Got mine from here:
http://www.amazon.com/Samsung-GT-N7...QL30/ref=sr_1_1?ie=UTF8&qid=1333565759&sr=8-1
Can't beat $583.99!
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Yes, just like the above, it's sold by 3rd party company called MasterDeals. So if I have issue with the phone after 30 days, I'd have to deal with MasterDeals and NOT Amazon.
For example, some seller will tell you EXACTLY which country it came from and how to submit warranty work. Some seller, when I contacted them, like PVCS Popular (a reseller in Amazon), REFUSED to tell me where the phone comes from, so I AVOID buying from them.
That's why I am wondering which 3rd party reselller in Amazon you bought the Note from and if you have any issues.
If you are massively concerned over warranty you should buy the ATT Note instead as the Samsung Galaxy Note GT-N7000 is not sold or supported by Samsung in the USA.. it effectively is what the camera firms would call "grey market"..
You may be able to purchase a warranty for some outrageous price, or you can work on the "if it works for a week its likely fine" principle which is accurate for consumer electronics 99.999% of the time... I choose the latter.
The best i can suggest is to purchase one where the supply is 'fulfilled by Amazon".. then it is Amazon on the hook.. but even if there is some warranty trail none of this helps if it takes three months to send off and return your device, along with a $100 shipment charge..
I got mine from an ebay seller in Singapore (roseXXXXX). I bought it for 603 but right now it's 605. I also had an ebay code for 10% off which took off 60 dollars AND I bought it the day ebay had DOUBLE THE EBAY BUCKS night, so I earned 28 dollars in ebay bucks! That's a 88 dollars I saved off of 603 price!
EDIT: i want to add than with the 88 dollars I saved, i bought an 80 dollar Sandisk 64GB class 6 micro SD card (from adorama when it was on sale). And with the remaning 8 bucks, i bought a screen protector and a clear case from ebay. What a great deal for me.
Mystic38 said:
If you are massively concerned over warranty you should buy the ATT Note instead as the Samsung Galaxy Note GT-N7000 is not sold or supported by Samsung in the USA.. it effectively is what the camera firms would call "grey market"..
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No, Samsung WILL accept warranty work if you ship it to them. I have bought many phone from out of country (Nokia, Samsung, Sony-Ericsson) and when it need warranty work, I ship it to country where I bought it from and include the pre-paid UPS package. I rather pay about $100 in shipping that COMPLETELY lost $600 because the phone no longer works.
As a matter of fact, one of the reseller in Amazon (Global Mobile), told me their phone is from Germany and comes with 2 years Samsung warranty and even offered to ship the Note to them for warranty work and they'll take care of the shipping and communication between Samsung Germany and them. Unfortunately, they're out of stock of the Note, otherwise I'll buy it from them.
In the case of the reseller I mentioned in my previous post, PVCS, they didn't want to tell me where the Note come from. So if I need warranty work, which country I need to send it to? German, Mexico, UK?
---------- Post added at 02:20 PM ---------- Previous post was at 02:12 PM ----------
Mystic38 said:
The best i can suggest is to purchase one where the supply is 'fulfilled by Amazon".. then it is Amazon on the hook.. but even if there is some warranty trail none of this helps if it takes three months to send off and return your device, along with a $100 shipment charge..
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Click to collapse
BTW, Amazon is NOT on the hook. Amazon is responsible for fulfillment (shipping, credit card charges, etc.) but not warranty work.
If you buy, say a MacBook from Amazon (not 3rd party reseller in Amazon), they'll take care of it for the first 30 days (DOA, missing shipment, etc.), but beyond that, you'll have to go to Apple.
I ordered mine from Expansys. Apparently they've got a European office that'll handle any warranty troubles with Samsung.
lanwarrior said:
As a matter of fact, one of the reseller in Amazon (Global Mobile), told me their phone is from Germany and comes with 2 years Samsung warranty and even offered to ship the Note to them for warranty work and they'll take care of the shipping and communication between Samsung Germany and them. Unfortunately, they're out of stock of the Note, otherwise I'll buy it from them.
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Nice to know since this is who I got my note from. Have not had a single issue with the Note they sent me.
Sent from my GT-N7000 using XDA
I've finally gave up on HTC, and saw the 5.3" light that is the Note. I love all the work that is going into this device. Now I want to buy one, but I don't know where? I see many buy from Amazon, but I don't wanna get scammed. I've been fugded over more than once by bad "deals". I don't want the AT&T version because this version is much better. So can you help me find a safe place to buy a note.
Now here's another question. Most (if not all) of the N7000Ns are unlocked. But are those factory unlocked? If I flash a new ROM, or kernel will I loose my unlock? I'm wanting to use this with Straight Talk (Awesome Unlimited Carrier). The bands are AT&T, but I'll have T-Mobile for a good 3 months. So I don't wanna have my cake, and not be able to eat it :0 I see most people here are kind, so hopefully I get some much needed help
I Wish it was a Galaxy Note >:T
Cant really help you with where to get the Note - try some local stores maybe ?
As for the unlocks - if you get the unlocked version, you can flash a new rom or kernel and your phone will remain unlocked.
I bought mine from expansys.US and I bought 1 year insurance for $60.00 from ensquared.com
I bought mine from Handtec in UK (I am in Australia) Thoroughly recommend them and touch wood have had no issues with my wonderful Note.
There are a number of reputable ebay stores - you could also try there.
As far as I know all Notes are factory unlocked unless the carrier has nobbled them!
Got mine on eBay with no issues.
Sent from my GT-N7000 using xda premium
I would say purchase from a seller that offers store warranty or the cheapest source and get third party warranty.
However, I bought mine without warranty from Newegg.com. But again, I am not planning to flash it with custom rom so unlikely it will break within a year. At least two of Galaxy Note I bought from them don't have any white banding or black clipping problem. Probably going switch to iphone 5 in October
Amazon is very reliable. Never had issues with it.
However most of the places that you buy from US wont give u manufacturer warranty for international note.
If u want warranty confirm with the warranty company before purchasing.
I got mine from handtech more than 6 months ago. At that time none offered warrranty to the phone and hence i could not get one.
So far no issues.
you will be able to use with strait talk.
With N7000 u wont get 3g with tmobile.
With att note u can get it but looks very murky now and u will have issues.
You should be fine buying from either eBay or Amazon, as long as you choose a Top-Rated seller (eBay), or a seller with a large # of transactions with 95%+ positive feedback (Amazon).
For the record, I bought mine from a Top-Rated seller on eBay and have had no problems whatsoever.
According to a rep on expansys-usa.com, they'll handle warranty claims for you if you need it. I'm planning to buy from them as soon as my tax refund comes in.
Sent from my Triumph using Tapatalk 2
Thanks for all the Tips That unlock was the most vital thing for me. You'll be seeing me around here by Mid May. Once agin thanks to all of guys and gals
Sent from my myTouch_4G_Slide using Tapatalk
Anyone else bought their camera from Jessops uk ? what happens to the warranty now they are in administration?
I bought mine from Jessops but don't worry, your warranty is with Samsung and you can deal directly with them in event of a claim.
Sent from my Samsung Galaxy Note II using Tapatalk 2
Jessops
:good:
apprentice said:
I bought mine from Jessops but don't worry, your warranty is with Samsung and you can deal directly with them in event of a claim.
Sent from my Samsung Galaxy Note II using Tapatalk 2
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Hi apprentice thanks for the reply seems not many people bought from Jessops, i see they have now gone kaput same as Comet .the warranty when you buy anything in the uk is in fact with the shop you purchased from what you mentioned is the manufactures warranty which is a different thing altogether i e if you bought a Sony tv from Currys and it failed you would be able to claim from Currys not Sony.
True but that's only if you purchased a separate warranty from Jessops. In the UK You are covered under the manufacturer's guarantee in all cases of defect, provided you registered the product and have the receipt.
The only disadvantage would be having to send the camera back with inevitable delays in getting it repaired or replaced.
You won't in essence be stuck with a fault that cannot be rectified through Samsung.
Sent from my Samsung Galaxy Note II using Tapatalk 2
Relax were okay even with extended jessops care who is underwritten by domestic and general
http://www.pwc.co.uk/business-recovery/administrations/jessop_group.jhtml
Bit of a pisser though if someone had vouchers or had ordered stuff online and didn't get their stuff
Sent from my GT-N7100 using xda premium
Once upon a time I had a a job... lol
Still, like the poster above said, Jessops Care Plan/Photo+ are backed by Domestic and General so you should be fine.
Azurael said:
Once upon a time I had a a job... lol
Still, like the poster above said, Jessops Care Plan/Photo+ are backed by Domestic and General so you should be fine.
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Condolence buddy hope you manage to find something else soon. I loved jessops the staff at my local store in the trafford centre were extreemly knowledgable they seriously loved their jobs and we're in my opinion camera enthusiast first and sales person second. I numerous times went in after buying my slr for help and they helped me no question asked
It is a real doing shame jessops was one of the only stores you can go on try and then buy online can't replace that
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