Hi, I recently dropped my phone and now the screen is blank. When i turn on the phone the whole screen is blank, the phone vibrates when it powers on but nothing is visible. Even when i get calls i cant attend them. There are no scratches or cracks on the screen after the fall. This is the first time i have experienced this and any help is appreciated. Thank you
I think the LCD is connected to the phone's main board by a connector that snaps into place. If you dropped the phone, I think it's a possibility that this connector could have popped out. It would only take a few minutes to open it and check for this. http://www.youtube.com/watch?v=0A4zbBKkcKU Skip to 2 minutes and 50 seconds into the video and you will see this connector.
Unfortunately it's possible that when you dropped it, the LCD screen was damaged even though you can't visibly tell just by looking at it.
thank you very much will try it
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About a month ago I got my Kaiser screen replaced as it was broken, now all of a sudden the screen is all whitish and I can hardly ready whats on it!
Is the screen broken again??
I'm fixing to replace the screen in a Kaiser i bought used with a broken screen. From the reading i've done, it sounds like one of the cables to the screen is loose. Trying pressing on the middle of your keyboard and see if anything happens. The big ribbon cable has a connector there.
hmmmm coming to think of it when I pressed the middle of the screen it used to do some funny effect (like when you press your TFT monitor) but now nothing happens!
Is your screen something like this?
jrask said:
Is your screen something like this?
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last night i was woken up by a text, i looked at my phone and all of a sudden the screen went crazy. Started scrolling up and down (like a bad signal/wrong format ntsc/pal on a tv). Everything got all messed up and lines and dashes all over, kinda like your screen, it started acting wierder when i began applying pressure on the top of the device by the earpiece and d-pad. So i soft-reset the device and it was still doing it while boot up, leading me to believe it wasn't a software issue.
So in my half awake state i just left it on my nightstand. I woke up and its perfectly fine now, even when i press all around the screen.. wierd huh?
I didn't notice anything like you descriped, touch screen and everything else worked like before. Only the colors were like on the picture. Tried hard reseting but didn't help. Phone is still under warranty so sent it to be repaired, i can post what they did when i get it back.
Thanks jrask. Thats exactly how it looks.
I think i have some bad news for you, the screen was damaged and needed to be replaced. I think it was cracked under the frame.
So yesterday my toddler son was playing with my Sprint Diamond when I saw him drop it onto the carpeted ground. The phone probably fell maybe about a foot but I guess the angle it hit the ground caused the battery cover to pop off.
When I picked up the phone, I noticed the screen was off and assumed it was in sleep mode because the battery didn't dislodge or anything. But when I pressed the power button, the phone wouldn't come on. I tried pulling the battery, hard resetting, etc but the screen still won't turn on.
While I was playing around with it, holding down the volume down button, power button and enter button at the same time, I could see the screen come on for a bit, then go blank again.
Physically there's no visible damage, there isn't even a scuff or scratch on the corners where the phone probably hit the ground. However, by some freak chance I think the fall caused something to go wrong internally, maybe the LCD digitizer became loose?
When I pull the battery and restart the phone, it vibrates as if it were powering up. But the screen never comes on.
Considering I don't have insurance on the phone, taking it back to Sprint is not an option and I'm out of the warranty period. Has this happened to anyone before? Any advice? Anyone have experience disassembling a Diamond? How hard was it? Thanks in advance.
the diamond (sprint) is a layered device.
you will need some very small screwdrivers lots of light and patience.
the screen is glued to the digitizer and the front housing, removal from the housing WILL crack it.
the boards and lower button pad con be removed safely, for inspection/reseating of plugs.
if the problem is not a loose plug,than a new screen and digitizer is in order and available on ebay from china
I have been given a captivate from a friend who said he dropped it in the toilet, it turned off when he grabbed it.
He said he stuck it in a bowl of rice over night after removing the battery.
First thing i did was wipe it, odin came back a full success no errors.
When i boot it i see the at&t thing & the little 3g fly by, but the screen is all cloudy. Once its booted up i see the screen locked deal and i can swipe it to unlock and and even change the pages. After a few seconds i will notice the screen starting to fade to black, all this time still being cloudy. If i manually turn the screen off with the power button for a couple minutes, i am able to turn it back on and see the cloudy screen again.
My questions are these.
Seems to me the LCD is messed up, Can i just replace the LCD?
How do i know if anything else is damaged?
Ive read about the battery indicators, both of which are still white.
ive already taken it apart , "comfortable when its a free phone", and notice a slight burn mark from a resistor on the LCD to the metal shielding that it is pressed up against.
Any ideas would be helpful.
SRobby said:
I have been given a captivate from a friend who said he dropped it in the toilet, it turned off when he grabbed it.
He said he stuck it in a bowl of rice over night after removing the battery.
First thing i did was wipe it, odin came back a full success no errors.
When i boot it i see the at&t thing & the little 3g fly by, but the screen is all cloudy. Once its booted up i see the screen locked deal and i can swipe it to unlock and and even change the pages. After a few seconds i will notice the screen starting to fade to black, all this time still being cloudy. If i manually turn the screen off with the power button for a couple minutes, i am able to turn it back on and see the cloudy screen again.
My questions are these.
Seems to me the LCD is messed up, Can i just replace the LCD?
How do i know if anything else is damaged?
Ive read about the battery indicators, both of which are still white.
ive already taken it apart , "comfortable when its a free phone", and notice a slight burn mark from a resistor on the LCD to the metal shielding that it is pressed up against.
Any ideas would be helpful.
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To test whether all the sensors, vibration, touch screen, LED colors, magnetic sensors works properly, install and use SGS Tools..
There are lot of tests and testing modes available there.. hope this helps
Here's what is going on...
My Galaxy S I9000 (Bell Canada) was water damaged, after being dried for many days it turned on, but the battery almost immediately drained. I left the phone and forgot about it. Bought a new cheap phone without a SIM.
More recently I got a new battery for it and it turned on and was working great, staying charged and everything. When I went to the service provider to get a new SIM for it, we powered down the phone, pulled the battery and SIM card and put the new SIM in followed by the battery. Afterwards the phone would not power on, but the two face buttons on either side of the 'Home' button lit up and would react to touch. I tried removing the battery and SIM a few times and would get the same result.
After bringing my phone home and leaving it with the battery out for a few days, I thought I would try it again. It powered up again as if nothing was wrong. To test it again, I pulled the battery and SIM, replaced them, and my black screen/won't turn on problem returned.
Every so often it will power on and be useable. It is recognized by Kies, I've flashed it to firmware 2.3.4.
I'm looking for any helpful suggestions for what might solve my problem. I'm wondering if it's a hardware problem and short of isolating the part of the phone that is faulty and replacing it, the phone is toast.
Thanks for your time, and I apologize for the length of my post.
My friend has dropped the SGS into a pool before. Problem was fix after buying a new battery.
Either: Damaged screen + Contact. Or the reaction with water and the battery. hydrogen gas prevents screen from connecting to main-board.
It still turns on occasionally, and when it powers up, it's as if nothing is wrong. Screen works, displays everything fine, colour is crisp, screen reacts to touch. The big problem is it won't turn on all the time. Would what you said still explain this?
tacotbone said:
It still turns on occasionally, and when it powers up, it's as if nothing is wrong. Screen works, displays everything fine, colour is crisp, screen reacts to touch. The big problem is it won't turn on all the time. Would what you said still explain this?
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The only thing I know (assuming the screen or motherboard is 100% functioning) is hydrogen gas being present. You might know TV remote with old battery casually respond to presses. After cleaning contacts it should work again.
I disassembled the phone and cleaned all the contacts on the main board with rubbing alcohol, I did not do anything to the screen though. Should I try taking it apart again and breaking it down further? (ie. separate the screen?)
tacotbone said:
I disassembled the phone and cleaned all the contacts on the main board with rubbing alcohol, I did not do anything to the screen though. Should I try taking it apart again and breaking it down further? (ie. separate the screen?)
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No, I am starting to think it's a hardware fault if that didn't work
Hello, guys!
Recently I bought an HTC One with cracked digitizer, but functional. It had a lot of scratches etc, but this is not important right now. I wanted to do a complete make-over so I bought replacement parts from the internet, I bought the front housing with the LCD screen and the back cover. I dissasembled the phone from the old housing (the one with the broken digitizer), and I assembled it back on the new housing. After all of that, I powered on the phone and it worked like a charm (the LCD and the touch-screen worked perfectly), but then I saw that the glass was a little out, I mean it was upper than the speakers cover, so I decided to take out the whole screen and to change the adhesive, because it was too loose and the screen wasn't staying properly. I succesfully did that, i put the screen back and everything was good, but when I wanted to start the phone, the screen remains black. And this is the problem I have. I mention that I worked very carefully with the screen, so I don't think the problem is at the screen. I disconnected and reconnected all the cables and still doesn't work. When I press the power button it vibrates and then it's making that sound like the phone is booting, but no image on the LCD. If I keep the power button pressed, the back and home buttons are blinking and then the same story as before, vibrates and then the sound. I really don't know what could be the problem.
I really need some help with this and I'm open to all of your suggestions. If you want more informations feel free to ask.
Thanks in anticipation!
To me it looks like you damaged one the flat flex cable.
When you took the screen out did it come like suddenly and maybe some tension was applied to the flat flex?
If I were you I would take it apart and verify the connection in the socket, maybe the socket was damaged or something and it doesn't make a good connection
I hope it works out for you
Thank you for your answer!
When I took out the screen, I took it out very carefully and there wasn't any tension applied to the flex cable, so I don't think this is the problem. I think it's more likely a problem with the socket on the motherboard, like you said, and it's not making a good contact. But what can I do about that?