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Nasty scratches, just on day two!

So, I was one of the lucky 2-3 weekers who've just gotten their phones. I opened it last night, and spent a ton of time setting it up and whatnot. Today, after having it in my pocket for about two hours, I met with a horrible sight.
Seems I had some pretty nasty lint in my pocket. That, coupled with skinny jeans, did not make for a happy Nexus 4. I'm going to call into Google/LG soon and see what they have to say about it. Fingers crossed!

TranceWulf said:
So, I was one of the lucky 2-3 weekers who've just gotten their phones. I opened it last night, and spent a ton of time setting it up and whatnot. Today, after having it in my pocket for about two hours, I met with a horrible sight.
Seems I had some pretty nasty lint in my pocket. That, coupled with skinny jeans, did not make for a happy Nexus 4. I'm going to call into Google/LG soon and see what they have to say about it. Fingers crossed!
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Click to collapse
Clean the sand out of your pockets mate.

Give that guy a cold shower!

God, with each day I look for alternatives to this. Such a shame about the many problems it's having at the moment.

Also, making a new thread for this was a bit unnecessary it could have gone into any of the other 500 "I didn't do anything but my screen is scratched/cracked" threads.

Seems I had some pretty nasty lint in my pocket. That, coupled with skinny jeans, did not make for a happy Nexus 4. I'm going to call into Google/LG soon and see what they have to say about it. Fingers crossed!
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LG/Google isn't going to do anything. It's your fault for having it scratched and damaged, nothing that came from them. That's what they would say.
As far as putting your phone in your pocket, it should be clean and at least have a case to elevate it so the screen never touches the pocket. (in my opinion) I have the screen facing towards the outer part of the pocket.

How the fack did that happen???

Sucks for you. lol

Honestly how do things like this happen? I wear skinny jeans and have had my phone for two weeks and nothing. Everyone knows sand causes scratches yet no one cleans their pockets? Smh
Sent from my Nexus 4 using xda app-developers app

The only problem I see here is that you wear skinny jeans...
Sent from my Nexus 4 using xda premium

When I receive my N4, It's not leaving my pillow.

knapz said:
The only problem I see here is that you wear skinny jeans...
Sent from my Nexus 4 using xda premium
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Dude I wear skinny jeans and the only time I have scratched my phone was when 1. I feel of a cliff, long story, and only suffered a scratch less than a cm long in my SII, and 2. When my Gnex skid out of my pocket when I was driving and feel onto a bunch of sand and rocks that was below my seat and only had a very small scratch and everyone knows how fragile the Gnex screen is
Sent from my Nexus 4 using xda app-developers app

Cant see any scratches. Had mine for 2 weeks. No case and I put it in my pocket too and so far just 1 very faint scratch on the back and a tiny nick on the bezel. You wont see them unless you are looking for it. I don't plan to buy a case. The phone is just too beautiful to cover up plus I am tired of selling my pristine case protected phones to next man for a quarter of the original price. From now on, If you are buying a used phone from me, the phone will have been properly used
Sent from my Nexus 4 using xda app-developers app

Don't wear skinny jeans son...cmon
Sent from my Nexus 4 using xda premium

damn, that sucks. I did not put mine to use until I had a pouch or case for it. It stayed in the box. Now I have a pouch from SFbags.com and the Diztronic case.

That there is karma for even wearing skinny jeans.
Harden up.

A few screen protectors fill those in. I know xoskins does.

http://youtu.be/TAExzHJIHHE
I guess skinny jeans are tougher then keys, a box cutter, coins and a wrench!

I've had the factory screen protectors on, and noticed I have small scratches on the naked portion of the back where the camera is

I left my factory screen protectors on it until I could put zagg extreme protectors on it. I can beat on it with a hammer and no damage. It's good stuff but if you keep your phone naked guess what .....scratches and broken glass. Then everyone complains about it come on guys protect your investment if not get used to looking at scratched scuffed glass. Google shouldn't have to replace phones out of stupidity
Sent from my Nexus 4 using xda premium

Nexus 4 is super weak.

I own 4 nexus 4's two are replacement orders that I kept from google. If you squeeze in the bottom left corner it creaks and sounds broken. Pretty much all along the bottom if you squeeze it creaks. Now I don't have the time to order 4 replacements like some of you I just chalk it up to this being a nice cheap phone.
Never have I owned a phone so fragile and prone to scratches. If you use this without a front and back screen protector and a case your nuts. Maybe you like living life on the edge I don't know. This glass is whatever it is (not gorilla) it just sucks. LG we are not impressed and nobody wants your phones just stop it.
When I got my first two I was afraid to even take it outside without a case I mean what if a grain of sand was in my pocket and caused a scratch could not risk it. So I used it in the house only still got scratched maybe I left the AC on I don't know.
Now before you close my thread hear me out I'm not trolling I bought four of these and I like it mostly. Now I know why i don't want a 350 dollar phone that will break. Google got me with the nexus 7 that way and that cracked on carpet I swear to god. GOOGLE PLEASE STOP MAKING CHEAP PREMIUM PRODUCTS. I went through more than I have ever for a phone to get 4 of these.
And last the LCD is not good, yeah sure its ok but amoled any day over this. Colors are washed even after adjustment, custom kernel and a 5 dollar app. Viewing angles, stop it. Of all top phones this is the worst to me. IPhone and HTC one x way better oh and s3 too. LCD hurts my eyes for some unknown reason, was actually happy my screen protector blurred the screen a little.
Not trolling this is how I feel, I think the iPhone 5 is a beautiful and superior quality phone. I don't care for iOS all I want is somebody on stock android to do the same. So far it has never happened and I have been waiting years. So far galaxy nexus was best attempt just the hardware specs were kinda sub par.
Sent from my Nexus 4 using Tapatalk 2

I don't have a problem at all using it without a case and the screen protectors I use have no scratches on them. That means that if you are careful you won't have to worry about anything. I understand that the sand in your pockets might be a problem and the solution to that would be to clean them before you use them.
Sent from my Nexus 4 using Tapatalk 2

ive experienced the nexus 4 to be quite solid. dropped the phone 3 times on the ground (asphalt) and the only damage it took was to the frontcase on the screen.. the glass back and front was undamaged

shockem said:
I don't have a problem at all using it without a case and the screen protectors I use have no scratches on them. That means that if you are careful you won't have to worry about anything. I understand that the sand in your pockets might be a problem and the solution to that would be to clean them before you use them.
Sent from my Nexus 4 using Tapatalk 2
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Your phone probably already has a ton on little scratches on it I don't believe how your phone could be flawless. And what's worse when you crack it and you most likely will the cost to replace the screen is retarded. An iPhone is only a 30 bucks to replace the digitizer. Not only that when you crack this one the whole screen stops working.
My gal nex dropped many times and screen is flawless. I'm not buying people telling me this is gorilla glass I don't believe it.
Sent from my Nexus 4 using Tapatalk 2

Dayiqb08 said:
ive experienced the nexus 4 to be quite solid. dropped the phone 3 times on the ground (asphalt) and the only damage it took was to the frontcase on the screen.. the glass back and front was undamaged
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You had a case on it don't lie
Sent from my Nexus 4 using Tapatalk 2

what's the point in this thread? its based on how you feel which sounds like you are going to troll.
why buy 4 nexus phones knowing you weren't going to be happy?
you claim iphone5 is better, that's your preference.
why state iphone5 is better when we don't care what you think,let users think for themselves,
you obviously not satisfied with the nexus experience so go somewhere you feel comfortable in.
my nexus 4 is mint, great screen and its worth it,

Valuable opinion, but this thread has to be closed.

Gorilla Glass 2 is awesome!

There have been so many posts about broken glass and mysterious breakage, etc. Because of this I feel it's only fair to have a thread where people can post close calls where the glass did not break.
Last night my phone feel off the top of a beauro onto cement! Was in my basement. When I heard it land I did not even want to pick it up because I was sure it was gone. I had just taken the case off to clean it after getting some dirty fingerprints on it. I had a flash back of reading all those broken glass threads.
I picked it up and I could not believe it! There is just a very small scratch that can barely be seen on the chrome bezel. The phone was laying on its face when I picked it up and was covered with dirt and sand. I was careful not to slide it at all and instead of wiping it I went into my garage and blew it off with the air compressor. I then cleaned it as I usually do with a lightly damp cloth, the ones you get for cleaning eye glasses.
I literally spent 15 minutes going over the glass and the entire phone under a bright light to look for damage and there is not a single scratch on the glass.
I am usually very careful but there have been a couple times I have had the phone in my pocket with keys and one time a metal flashlight even and still not even a small scratch on the glass.
I have had other phones and have had an iPod touch, other tablets without gorilla glass and all of them had very minor surface scratches that could be seen under light. This glass is durable and pretty awesome at stopping scratches.
I think one simple way any phone can be scratched though is either when cleaning or even using the phone with dirty hands. All it takes is some very small sand particles on your finger or on your even when you clean it. Make sire your hand are always clean and the screen too and you should have no problem with scratches. As for breakage, I have had 3 drops so far, 2 of them fairly bad drops so I guess it just depends on how it lands but overall I have found this phone very durable despite being made of glass.
Anyone else want to share?
Sent from my Nexus 4 using xda app-developers app

You were lucky......

donwhann said:
You were lucky......
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Lucky maybe once but 3 times... I have to believe the glass is pretty decent at least.
Sent from my Nexus 4 using xda app-developers app

Yep all luck.
Sent from my Nexus 4 using xda premium

I have also dropped my phone twice and was surprised to see no shattered glass.
Sent from my Nexus 4 using XDA Premium HD app

EnIXmA said:
I have also dropped my phone twice and was surprised to see no shattered glass.
Sent from my Nexus 4 using XDA Premium HD app
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Click to collapse
I dropped mine twice on hard ground. I had a bumper though. People are just neglectful and unwilling to take responsibility for their own actions.
Sent from my Nexus 4 using xda app-developers app

https://www.youtube.com/watch?v=TGXR2iznbeg&feature=youtube_gdata_player
Pretty respectable for a fully glass phone if you ask me
Sent from my virgin flashed epic touch, waiting for my Nexus 4
Always feel free to pm for help!

Although the glass didn't break I think it's structure is somewhat damaged. In many drop test I have watched, it usually shatter at the third times.
Mine have dropped twice without damage to the glass but I think I better be careful from now on cause the third time may not be nice like the other two.
Sent from my Nexus 4 using xda app-developers app

jlear3 said:
https://www.youtube.com/watch?v=TGXR2iznbeg&feature=youtube_gdata_player
Pretty respectable for a fully glass phone if you ask me
Sent from my virgin flashed epic touch, waiting for my Nexus 4
Always feel free to pm for help!
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Yeah I saw that video a couple weeks ago and thought the same thing. For it to basically be an all glass phone it held up well. That was the main reason I decided to just use a bumper instead of a back covering case. I figured if it can hold up to the back and side drop like that, a bumper should be fine for me (I'm not rough on my devices).
Sent from my Nexus 4 using xda app-developers app

The front panel is mostly glass but the back is made out of plastic and covered in glass. What is amazing is if you take the phone apart you can see just how thin the rear glass is. Crazy thin!
Sent from my Nexus 4 using xda premium

Out of curiosity, which bumper are you guys using? I am using the official bumper btw.

I had kept my phone for charging on a table(unfortunately close to the edge ) about 1m in height . 3 missed calls later it was on the floor(tiled floor) and I heard the sound when it fell down. It was on its back with the front facing up and I thought it had cracked for sure. Turned it around to see no damage at all no dents on the chrome too . all I had on the phone was the glass protector for the back that comes with the phone.
Sent from my Nexus 4 using xda app-developers app

... All the negative posts here about fragile glass are from Apple shills spreading FUD.
Every time a new nexus model arrives, there is a flood of suspiciously similar complaints threads that have no real bearing on reality. However it usually does the trick and achieves their aim.

I have dropped mine a couple of times from a couple of feet up and I have no serious damage to report.
Sent from my Nexus 4

I was lucky too. I just got to my girl friends house and had my nex4 on top of my nex10. I had placed them on top of a table on a balcony in the second floor of her house. Her little sister came running and grabbed my nex10 and the nex4 that was on top flew away to the ground from the second floor. And absolutely nothing happened to it. Maybe cus it landed on grass. But still there where rocks that it could gotten really badly damaged.
Sent from my Nexus 4 using xda app-developers app

my phone also took a nice hit, the diztronic hard shell cracked right open. not a single scratch on the phone!

Wow!! Your n4 was mating with your n10 and took a drop from the second floor!! You are so lucky it landed on grass.
Sent from my Nexus 4 using xda app-developers app

I just dropped mine from chair height was sitting down it slid of my lap fell on tiles and cracked the front screen the screen no longer functions so sad' back to the gs3 .... I miss pure Google I miss my nexus 4 I'm waiting to see what this Motorola x phone is and if I don't like it I'll get another nexus 4. I'm happy you all had your ones survive but I'm shattered just like my screen, I'm going into the shower to curl up in a ball and cry.
Fml
Sent from my Nexus 10 using xda premium

Dropped mine from about five feet onto marble. There is a 1/4" dent in the chrome bezel. Front and back glass still look new!
Sent from my Nexus 4

i dropped mine down the stairs and onto a concrete floor and mine didn't break

cracked screen !!!

Has anyone else had problems with a their screen being easily damaged , just knocked the phone off a chair with a drop of about 1 foot to a wooden floor and have popped the back case and cracked the screen !!!!!!:crying:

Wow the build quality seems to be really disappointing, but I guess you cant expect much from a 350$ device

Wow sucks to be you ! That's some bad luck, had my n4 since launch not a scratch or crack.
I doubt it has a weak screen more a badly angled small fall, lesson here is get a case asap and be careful.
I know the feeling dropped my girls nexus s one week after she got it,she was irate !

Jiyeon90 said:
Wow the build quality seems to be really disappointing, but I guess you cant expect much from a 350$ device
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That's just silly.... No offence but sometimes it just hits the floor at the wrong angle. Iv seen iPhone break with the same sorta fall
Sent from my Nexus 4 using Tapatalk

hutzdani said:
Wow sucks to be you ! That's some bad luck, had my n4 since launch not a scratch or crack.
I doubt it has a weak screen more a badly angled small fall, lesson here is get a case asap and be careful.
I know the feeling dropped my girls nexus s one week after she got it,she was irate !
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Noway.. The lesson here is not to be a complete numpty and drop your 1 day old phone.
Sent from my Nexus 7 using XDA Premium 4 mobile app

I rock all my devices without cases.
I'm OCD to the extent that I don't put them down on tables without a napkin or cloth of some sort first (yes...THAT OCD).
I could resell everything I've ever had as "mint" if I chose to.
Cases suck. Be an adult and treat your $X00 device with some respect.

seanroberts196 said:
Has anyone else had problems with a their screen being easily damaged , just knocked the phone off a chair with a drop of about 1 foot to a wooden floor and have popped the back case and cracked the screen !!!!!!:crying:
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Click to collapse
And here we go again.
Yeah, screens gets cracked when you drop the phone, every screen does..

RedBlueGreen said:
Noway.. The lesson here is not to be a complete numpty and drop your 1 day old phone.
Sent from my Nexus 7 using XDA Premium 4 mobile app
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This. I have NEVER cracked a screen on any of my smartphones, not because they all had good build quality but because i take care with my gadgets. For example before i got my case for the Nexus 4 i would not put it down on a table without a cloth underneath.

Sorry to hear that thats crazy is it too much to ask if u can pay a photo of it?
Sent from my Nexus 4 using Tapatalk

Simple physics guys..
Glass will shatter if it hits the ground hard. Don´t forget you don´t own a simple phone anymore like a Nokia 3310 Your smartphones are actually very sensitive mini computers.
Gorilla Glass may prevent the glass from becoming scratched very easy, it will never prevent it from breaking though.

This is hard to read. I have an S2 that's I've dropped many times from hip level, no case, and the screen has yet to crack.
I definitely bought a case for this one because no matter how careful I am I can't keep my phone from dropping.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

samsung continues to pay good, huh op? "screen being easily damaged" sounds very legit; when i broke my phone screen the first idea is write "easily damaged" (note the "easily", lol) on one of the most famous developers forum where i registered with 0 post. Yeah, good try. :angel:

Jeimygirl said:
This is hard to read. I have an S2 that's I've dropped many times from hip level, no case, and the screen has yet to crack.
I definitely bought a case for this one because no matter how careful I am I can't keep my phone from dropping.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
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Jubakuba said:
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My point was that the S2 has a gorilla glass and it took many falls without cracking. T barely has any scratches after 2 years too.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

Now random cracking is an issue, but even 2 inch toughened (laminated) glass will break if it hits the ground along its edges/corners because the stress distribution is concentrated there.

italia0101 said:
That's just silly.... No offence but sometimes it just hits the floor at the wrong angle. Iv seen iPhone break with the same sorta fall
Sent from my Nexus 4 using Tapatalk
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I obviously agree with your first statement but why do people always have to bring up the iPhone to compare things to. How about an HTC One, or a Samsung Galaxy S4 or an LG G2? People think if an iPhone does something then we can just accept it. I would expect an iPhone to break. It is built by underage kids and is known to get damaged easily regardless of what Apple tells us.

Jeimygirl said:
My point was that the S2 has a gorilla glass and it took many falls without cracking. T barely has any scratches after 2 years too.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
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Budddy, Gorilla Glass doesn't make your phone shatter-proof, it's just protecting your phone against scratches.

Sorry to hear that dude.
Sent from my HTC Sensation Z710e using XDA Premium 4 mobile app

[email protected] said:
I obviously agree with your first statement but why do people always have to bring up the iPhone to compare things to. How about an HTC One, or a Samsung Galaxy S4 or an LG G2? People think if an iPhone does something then we can just accept it. I would expect an iPhone to break. It is built by underage kids and is known to get damaged easily regardless of what Apple tells us.
Click to expand...
Click to collapse
The only reason I brought up the iPhone is due to the "popular opinion" that it has the best build quality.. Not that it's my opinion though
Sent from my Nexus 4 using Tapatalk

I find it really disrespectful when people talk down on people that drop their phones and say they should be more careful.
The reality is we are all human! human's make mistakes! Some make less than others, but we all make mistakes. If you have never tripped, said the wrong thing, accidentally dropped something, well then congratulations you are a perfect person! But no need to put down others.

cracked screen

that was fast
24 hours, slipped out my hand when bent to tie my show, 2 feet off the ground it landed flat on the ground. Shattered.
I want to blame myself but this wasn't an epic slip, I guess there's a magic spot you dont want to hit if this thing falls but if its that easy I think alot of people are going to be doing the same.
Maybe someone at support is having a good day, doubtful. I can;t buy another one tho if it breaks so easily. I've never actually cracked a screen before.
it looks like a tall iphone now
FML

pootown said:
that was fast
24 hours, slipped out my hand when bent to tie my show, 2 feet off the ground it landed flat on the ground. Shattered.
I want to blame myself but this wasn't an epic slip, I guess there's a magic spot you dont want to hit if this thing falls but if its that easy I think alot of people are going to be doing the same.
Maybe someone at support is having a good day, doubtful. I can;t buy another one tho if it breaks so easily. I've never actually cracked a screen before.
it looks like a tall iphone now
FML
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my condolences. I know how it feels. I got mine today but my case is coming in next week. crossing my fingers to keep the damn thing safe till then

pootown said:
that was fast
24 hours, slipped out my hand when bent to tie my show, 2 feet off the ground it landed flat on the ground. Shattered.
I want to blame myself but ...
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Click to collapse
I'll just stop you there. It's a smartphone. Without a case, if dropped, it will break. Period. I'm sorry for your situation but this is why cases are so widely used.

kaywalker23 said:
my condolences. I know how it feels. I got mine today but my case is coming in next week. crossing my fingers to keep the damn thing safe till then
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i have dropped my GS3 face down while riding a bicycle and it's fine. Then probably 20 times in a similar instance to just now all i have on that are some some scraches.
Trying to get in touch with LG see what they charge for screen replacement, a post on the LG G2 forum says $105 plys shipping.

pootown said:
i have dropped my GS3 face down while riding a bicycle and it's fine. Then probably 20 times in a similar instance to just now all i have on that are some some scraches.
Trying to get in touch with LG see what they charge for screen replacement, a post on the LG G2 forum says $105 plys shipping.
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Click to collapse
If that's accurate that isn't too bad! I know when I cracked my Galaxy Nexus screen last year I just called Google and they sent me a new phone, charged me the full price of the phone, then when I returned my broken one they refunded all but $100. It was a damn good deal in my opinion. You might want to give that a try instead of dealing with LG.

No one to blame but yourself. That sucks though.
Sent from my Nexus 5 using XDA Premium 4 mobile app

Ive only dropped one phone in my life time, htc one x, and the first fall equaled shattered screen =(

I have done the same to gs3, nexus 4, HTC one (yes I am clumsy) they are all as brittle as each other. I just make sure I have insurance!
Sent from my Nexus 5 using XDA Premium 4 mobile app

Ouch. I cracked my Nexus 4 screen 3 times. Sent it o LG every time lol. The last time I sent it, they actually just fixed it for me for free, which was really nice of them.
Anyways, if it really no a $105, this isn't bad. It was around $150 to fix the N4 each time I cracked. The digitizer was literally right on the glass in the Nexus 4, so even the smallest chip could render the entire screen unusable. As was what happened to me.
Nexus 5 has Gorilla Glass 3. I really hope that makes a difference.
Sent from my Nexus 5 using XDA Premium 4 mobile app

Gorilla glass prevents scratching, not cracking.
Sent from my Nexus 5 using XDA Premium 4 mobile app

I usually run totally naked. I love the feel it. With anything on it just seems as if it is not necessary.
On that note, i have never dropped my phone.

sn0warmy said:
If that's accurate that isn't too bad! I know when I cracked my Galaxy Nexus screen last year I just called Google and they sent me a new phone, charged me the full price of the phone, then when I returned my broken one they refunded all but $100. It was a damn good deal in my opinion. You might want to give that a try instead of dealing with LG.
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Click to collapse
I got google Nexus support on the phone and went the "come on do me a solid bro" route. The guy at google put me on the phone so I guess he asked someone, but he said he couldn't do anything. I'm on with LG now to find out the price. Maybe try google later and will get lucky.
LG says $40 - $100 depending on extent of damage. LG tech said the digitizer is attached to the screen and very hard to separate. But total turnaround time is 5-7 business days, from time they receive the phone, evaluate repair charges, confirm cost with me and do the work. That's impressive. I could probs sell the thing broken to some of the impatient fanboy nut jobs out there.

Had the nexus 4 for almost a year and dropped it a dozen times from various heights (even shoulder height, and 6' tall) and not crack. Then two weeks ago it fell off my chair about one foot and cracked the bottom of my screen and rendered part of it unresponsive. So it just depends on how it falls. It could fall a hundred times or just once.
Sent from my Nexus 5 using Tapatalk

picture?

Oof, that's too bad! I'm trying very hard to baby mine so far, will be ordering a tempered glass screen protector and a case some time this week. I think the glass screen protector will be enough to prevent a cracked actual screen, so the case is just for situations where I'd want some extra protection (say, hiking, or going to a state fair, etc.). I used a tempered glass screen protector on my Galaxy Nexus for a long time, and it saved my actual screen twice (screen protector cracks, real screen underneath was fine). Best $30 I will ever spend on phone accessories.

Pic or it didn't happen.

I shattered the screen of an iPhone 4S that I dropped down a flight of stairs (on accident?) and ran over an EVO 4G with my car when it slipped out of my pocket getting in. In both incidents neither phone was in a case, and in both I absolutely was to blame. You stay calm and carry on, as the kids say.

UKWill03 said:
Pic or it didn't happen.
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you got me, im making this all up.

pootown said:
you got me, im making this all up.
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You can tell his screen is cracked because his shift key doesn't work anymore.

The plastic they used on Nexus 5 is very very soft. I mean the bezel cannot provide any protection to the screen when it falls on the sides.