Hi guys, i got a nexus 7 around september last year..everything was great until i started getting ghost touches here and there...the tablet would start acting on it's own, swiping around home screens, randomly opening apps and stuff.. so i rang up Asus and ask for a replacement unit...the new unit seems to be fine but yesterday there ghost touches were back again.. then i noticed that the moisture on the screen is actually the one causing the random touches... i downloaded multitouch test from the play store, and put a few small drops of water on a certain part of the screen, and the app actually detects touches on that part of the screen... i think somehow the drops of water are putting pressure on the screen and causing the screen to detect the pressure as touches? is this a manufacture flaw by Asus? it's really bugging me and i hope I'm not the only one experiencing this...
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Its not pressure, nor is it a defect. It happens on all capacitive screens like the N7. What is water? It's is a great conductor. Your fingers do the same thing.
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graydiggy said:
Its not pressure, nor is it a defect. It happens on all capacitive screens like the N7. What is water? It's is a great conductor. Your fingers do the same thing.
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why isn't the gnex affected?
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ace-user said:
why isn't the gnex affected?
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May due to a better digitizer on the gnex as the Nexus 7 came with a lower cost.
In digitizer there is something like a noise management system and seem like the higher cost products has a better management for example I has never has a problem with a moisture on the iPad screen but I do has with my N7.
why always me said:
May due to a better digitizer on the gnex as the Nexus 7 came with a lower cost.
In digitizer there is something like a noise management system and seem like the higher cost products has a better management for example I has never has a problem with a moisture on the iPad screen but I do has with my N7.
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the weird thing is that ever time i won't face this problem for the first few months..but once i encountered it the first time, i keep getting the ghost touches almost everyday...seems like the digitizer is getting worst day by day...
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graydiggy said:
Its not pressure, nor is it a defect. It happens on all capacitive screens like the N7. What is water? It's is a great conductor. Your fingers do the same thing.
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Pure water is a horrid conductor.
veeman said:
Pure water is a horrid conductor.
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Click to collapse
Distilled water is a bad conductor. But tap water and non-distilled bottled water are great conductors.
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graydiggy said:
Distilled water is a bad conductor. But tap water and non-distilled bottled water are great conductors.
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Yes, I know this. It's not the water itself that is conductive, it's the minerals and stuff in the water.
i may be missing something here......dont put water on your nexus?
chismay said:
i may be missing something here......dont put water on your nexus?
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Putting drops of water on the screen won't hurt the unit. Well... As long as you don't let it into the bezel.
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glad to know that I'm not the only one having ghost touches..
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is there any fix for this? cause everytime i come out from an air-conditioned room, my n7 will start to have ghost touches due to the moisture..it's kinda bugging me a lot..
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Try replacing the screen. That is about all you can do.
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Stop using it in the tub....steam becomes water.
Sent from my cell phone telephone....
Noise management has an important software/microcode component. I do not see the N7 as being low quality but input and signal management are far from optimal - IMHO.
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kj2112 said:
Stop using it in the tub....steam becomes water.
Sent from my cell phone telephone....
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Click to collapse
Steam is water... It is water vapor.
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this is actually my second unit..i send to Asus for a replacement unit like 2 or 3 months ago because of the same problem..everything was fine with the new unit until now..Asus really need to work on their quality control..
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It's a conspiracy. The NSA is remote-controlling your Nexus devices.
Be warned, and be careful.
How did you get asus to give you a new unit? I still can't get them to remove a scratch on the screen.
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ace-user said:
this is actually my second unit..i send to Asus for a replacement unit like 2 or 3 months ago because of the same problem..everything was fine with the new unit until now..Asus really need to work on their quality control..
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I'm admittedly not fully convinced it's not an environmental problem on your end. It gets pretty humid over here, but moving in and out of climate-controlled conditions has yet to cause moisture to appear on my screen. Are you sure you don't have any dust/grit etc. on your screen? That can help water coalesce/probably improves conductivity of any moisture that does appear.
nicetaco said:
How did you get asus to give you a new unit? I still can't get them to remove a scratch on the screen.
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Unless you documented that the scratch was there as soon as it came out of the box, I can't see any customer service department making it easy to exchange a device for a scratch (because no offense, but it's almost always the user's fault, so they're going ot be pretty skeptical no matter what you say).
Related
Hey I was wondering if anybody else's plastic piece is bulging out on the left side look at the pics below. The first one is the bulged on the left side of the tablet and the second picture is the right non bulged side. Maybe I'm just OCD but now I can't stop looking at it and its driving me crazy.
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Mine is like that too. I have the screen lifting problem as well which I fixed using make shift washers.
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Responsibility said:
Hey I was wondering if anybody else's plastic piece is bulging out on the left side look at the pics below. The first one is the bulged on the left side of the tablet and the second picture is the right non bulged side. Maybe I'm just OCD but now I can't stop looking at it and its driving me crazy.
Sent from my SGH-I777 using xda premium
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Click to collapse
Your device is just happy to see you...
saadi703 said:
Mine is like that too. I have the screen lifting problem as well which I fixed using make shift washers.
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Click to collapse
Thankfully my screen lifting problem was solved by me just loosening the screws so I'll use that for now until it stops working, but this is bothering me.
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Responsibility said:
Thankfully my screen lifting problem was solved by me just loosening the screws so I'll use that for now until it stops working, but this is bothering me.
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I also fixed mine the way you have done it but that was temp solution and I tried tightening as well and the sponge removing solution but all were temp. This washer solution is permanent one.
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saadi703 said:
I also fixed mine the way you have done it but that was temp solution and I tried tightening as well and the sponge removing solution but all were temp. This washer solution is permanent one.
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Ill have to try it tomorrow, ill need to go to the store and grab some "washers" hahaha
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The washers caused the trim bulge for me. Took out the washers and loosened all screws. No more trim bulge and screen lift is resolved, for now.
Sent from my Nexus 7
jweitzel24 said:
The washers caused the trim bulge for me. Took out the washers and loosened all screws. No more trim bulge and screen lift is resolved, for now.
Sent from my Nexus 7
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Once I get a case this won't even matter because I won't see it but for now I can't stop staring at it.
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Did you add in washers, or do you have this bulge without having made any modifications?
So my girl's droid 3 has been acting up and want to try and get a replacement but she spilled cooking oil on screen and has a dark spot on LCD which happened early March. That did not effect the performance at all but lately its been going nuts. My question is can I get a replacement and not be charged for the the LCD problem even though it didn't effect the performance? Just want to know if anybody here has had the same incident or something similar or even your input would be nice. Thanks In Advance
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How dark is the spot you are talking about? Are the performance issues now related to the screen response? Because it kind of sounds like now there are issues with the screen because of the oil incident.. ;]
I had to warranty my D2G awhile back. I declared a few somewhat major cosmetic problems to them as I was a jeweler at the time and had probably damaged it in some way during the course of my work. The problem with my phone had ended up being hardware related and had nothing to do with the damage and so my phone was replaced.
Here's pics of the screen and the problems happened months after the oil spill
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But no the problem is that is gets hot and randomly reboots all day everyday the screen works perfectly except for the dark spot on screen
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Here's pics of the screen and the problems happened months after the oil spill
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make the background pure black, avoid putting light apps where the dark spot is, and then i would bring it in lol
maybe turn the brightness down a bit also
Well if I turn the light down its too dark and can't see anything where the dark spot is at. But that's not the problem I want to know can i get a replacement to fix the over heating problem and the random reboots that happens frequently. I have no problem with the dark spot on screen
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williep said:
Well if I turn the light down its too dark and can't see anything where the dark spot is at. But that's not the problem I want to know can i get a replacement to fix the over heating problem and the random reboots that happens frequently. I have no problem with the dark spot on screen
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Well if you bring it in and tell them about the spill, they will probably tell you the overheating & rebooting is from that and im pretty sure spills are not covered by the 1 year warranty. And the spill would void the warranty im pretty sure also.
If you have insurance they will replace it though.
You could always go to the store and see if the rep will let you exchange it. You might get a nice one. It's unlikely but withholding info I think is fraud.
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MrObvious said:
You could always go to the store and see if the rep will let you exchange it. You might get a nice one. It's unlikely but withholding info I think is fraud.
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True thanks for the idea my girl just won't stop bugging me about it because I sent in my lg revolution about a week ago and got the nexus so she wanted to get a replacement d3 or something else
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williep said:
True thanks for the idea my girl just won't stop bugging me about it because I sent in my lg revolution about a week ago and got the nexus so she wanted to get a replacement d3 or something else
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Looks like that dark spot is over the cpu... I'd try saying the dark spot was caused by the heating issue and maybe not mention the cooking oil...
^^^^^^^
I second that. Tell them that one day the phone got really hot in her pocket and then this screen dark spot appeared. She had been dealing with it 'til now, but she's finally sick of it since these new issues arose.
I could also try that to just don't want to send the phone in and they open it and see oil inside and they charge me for a whole new device even though it happened months ago. Does anybody know where the water censors are or the only one is in back of phone?
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williep said:
I could also try that to just don't want to send the phone in and they open it and see oil inside and they charge me for a whole new device even though it happened months ago. Does anybody know where the water censors are or the only one is in back of phone?
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Click to collapse
Just go in and they should replace it their if they have any in stock. Or they might offer you a different device.
It doesnt matter if it happened months ago, technically this would VOID your warranty. Like said above your best chance is to bring it in and say the it kept overheating in your pocket since a few months back and started noticing that dark spot.. If they did check the water sensors and they WERE TRIPPED then they wouldnt replace it, because that would void your warranty.
Yes that's right my less than 24 hour old one is broken. There is a hairline crack that runs from home button to heaphone jack. By the home button there is another small crack too.
The phone was not dopped at all and has been in otterbox commuter, and pretty bc much in my hands all day. I was holding the phone and all of the sudden it cracked. I'm really just at a loss for words and dumbfounded at how this happened.
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Someone maybe got a hold of your phone and dropped it then put it back?
Sent from my Evo 3D CDMA using xda app-developers app
Just holding it and it cracked? Suuuuure.
Inb4getouttaheresamsung
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Wouldn't want to shake your hand sounds like you have a mean death grip
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I hope you have insurance.
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If you purchased with a credit card such as discovercard, you may be covered by some sort of accidental damage protection.
Pics or it didnt happen...
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I understand it sounds ridiculous, I ran a phone store for many years and heard stories and saw things I wish I didn't. One guy hands me his phone said it doesn't work, I asked if it got wet and he tells me that his cow ate it and then threw it back up again. We go through a lot of purell. I've never had someone tell me it just broke while holding it and trying to take a screen shot, but that's what happened.
I love the phone, it was running without hiccups all day. I don't want a different phone, but I don't want to be looking at a long road of replacements either and I think most of us can agree on that, so I had to share my experience.
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gsxrdennis25 said:
I understand it sounds ridiculous, I ran a phone store for many years and heard stories and saw things I wish I didn't. One guy hands me his phone said it doesn't work, I asked if it got wet and he tells me that his cow ate it and then threw it back up again. We go through a lot of purell. I've never had someone tell me it just broke while holding it and trying to take a screen shot, but that's what happened.
I love the phone, it was running without hiccups all day. I don't want a different phone, but I don't want to be looking at a long road of replacements either and I think most of us can agree on that, so I had to share my experience.
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Click to collapse
Lmao.... But teacher... My cow ate it!
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motoelliot said:
Pics or it didnt happen...
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Click to collapse
When I get to work tomorrow I will post
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There is the defect, and this is turning into quite the process to have replaced
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gsxrdennis25 said:
There is the defect, and this is turning into quite the process to have replaced
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The way the crack is so hairline and straight it does seem believable some freak pressure point could have caused this. I have a good feeling we won't be seeing any more of these stories though =P
D3luSi0n4L said:
The way the crack is so hairline and straight it does seem believable some freak pressure point could have caused this. I have a good feeling we won't be seeing any more of these stories though =P
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I'm pretty sure it was from pressing the home button, I was having some of the issues with the home and back not working properly. If you are having those issues too I would try to get and exchange while you can, hopefully this is just a freak accident.
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gsxrdennis25 said:
There is the defect, and this is turning into quite the process to have replaced
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That's not a crack in the screen. It looks like a line of pixels went out. Who's replacing it for you? Sprint? Walk into a store and tell them this happened out of nowhere. If you're still within 14 days, they have to replace it.
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eXplicit815 said:
That's not a crack in the screen. It looks like a line of pixels went out. Who's replacing it for you? Sprint? Walk into a store and tell them this happened out of nowhere. If you're still within 14 days, they have to replace it.
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It is the internal LCD that is broken, not the outer glass. Sprint is giving me a fight but they will replace it, just sucks waiting and getting the run around. The more I use the phone the worse it's getting.
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gsxrdennis25 said:
It is the internal LCD that is broken, not the outer glass. Sprint is giving me a fight but they will replace it, just sucks waiting and getting the run around. The more I use the phone the worse it's getting.
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From the picks it doesn't look physically broken at all, it looks like, what someone else said, like a strip of pixels died. So, that could be a bad flex cable or a screen defect. maybe the otterbox was warping the phone? was it a snug fit?
I hate to be that guy, but I'll be the second story of "my screen actually did break and I have no idea how".
I will admit, the phone did take a drop off a couch on to tile; but no screen damage was done, just a slight scuff on the landing zone. That was 2 days ago.
Yesterday i'm out with some friends, doing some gardening at his place, and I pull out my phone and there's a hairline crack from the volume buttons to the home button, I'll update with a picture when I find my camera. And now today, when i woke up, I was using my phone and noticed some stuck pixles on the middle top of the screen. I bought the phone on the third and I'm not sure if this kind of thing should be covered or not; if it's even worht calling or going into sprint?
EDIT: LINK TO ALBUM HERE
I couldn't get the pixle since they are so damn small and i don't have a macro lens for the camera.
I don't even know how it could have happend while it was in my pocket or from the fall(last picture) since it wasn't broken at all that day.
I reveretd to stock rom without SU but we cannot removed the tamper markings if i contact sprint what do i do about that?
I am going to agree and say that is a pixel issue. Glass does not crack like that or a LCD screen unless it is intentionally scored.
felacio said:
From the picks it doesn't look physically broken at all, it looks like, what someone else said, like a strip of pixels died. So, that could be a bad flex cable or a screen defect. maybe the otterbox was warping the phone? was it a snug fit?
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Click to collapse
this is what I was going to say... I wonder if the case put some kind of pressure on the phone that damaged it or messed with the ribbon cable? or just bad QC
Does anyone know when HTC will ship new batches of the One? The defects (gap and raised screen) will probably be fixed by the time the 2-3 batches are released so does anyone know when they will be shipped? I upgrade in July and am hoping all these problems are gone by then
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syed239 said:
Does anyone know when HTC will ship new batches of the One? The defects (gap and raised screen) will probably be fixed by the time the 2-3 batches are released so does anyone know when they will be shipped? I upgrade in July and am hoping all these problems are gone by then
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I didn't want to take the risk of getting the new Microphone set up they have to do because of the lawsuit with Nokia and the company that makes the mics for the one..
But there was word about ramping up production double in May
http://www.androidcentral.com/htc-one-production-capacity-double-may
BrianBaker said:
I didn't want to take the risk of getting the new Microphone set up they have to do because of the lawsuit with Nokia and the company that makes the mics for the one..
But there was word about ramping up production double in May
http://www.androidcentral.com/htc-one-production-capacity-double-may
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Click to collapse
Hopefully they fix all the defects before they start making them
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syed239 said:
Hopefully they fix all the defects before they start making them
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What defects? Sorry im a bit confused about this thread. I sell these phone and work with them daily and I really havent noticed any kind of physical defect. I'm actually pretty impressed with this device and it's design.
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tsdeaton said:
What defects? Sorry im a bit confused about this thread. I sell these phone and work with them daily and I really havent noticed any kind of physical defect. I'm actually pretty impressed with this device and it's design.
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Sometimes they have gaps between the plastic and the aluminum, is it a huge deal? No. My girlfriend's one has a small gap but she doesn't care because she has a case on it anyway.
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Deathsnuggle said:
Sometimes they have gaps between the plastic and the aluminum, is it a huge deal? No. My girlfriend's one has a small gap but she doesn't care because she has a case on it anyway.
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Yeah sometimes its not a huge deal but a lot of people have been reporting pretty big gaps and the screen not being placed in the right spot. And some are reporting dead pixels
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So you never had the One? And you're gonna wait on a "better" batch? I've had two and never had any issues. My first one was stolen.
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edub186 said:
So you never had the One? And you're gonna wait on a "better" batch? I've had two and never had any issues. My first one was stolen.
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This is a differ one .. there is a gap issue a rep opened a new one and it had the gap
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Welp broke the screen on my second phone now. Man if you drop these phones on the corner, the screen Is guaranteed to break. Anyone else have a similar experience? I do have a case on these phones by the way.
ive been lucky, dropped mine a few times and its still good, case is pretty beat up but rather it be beat up than the phone.
That sucks man! I guess I have a good case, I've dropped mine a bunch.....first few times I kinda freaked, now nothing happens, and I pick it up! Sorry for your loss.
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Dropped my phone off 3 stories and only got a minimal scuff above my volume rocker.. sorry man
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I've dropped mine a few times and not a single scratch or scuff ...I'm rockin a otterbox defender!
What case do you have?
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I'm using the Incipito Dual Shine Pro, 3 major drops on the corner and no damage to phone. 2 small cracks in the case though. Better the case then the phone I say. Sorry you weren't so lucky op.
Sent from my rooted & s-off'd HTC One, powered by Android Jelly Bean v4.3
I dropped my phone many times now and it has 2 dents in the housing and chips around the edge. Thanks to the HTC Flip Case
Morghan said:
Welp broke the screen on my second phone now. Man if you drop these phones on the corner, the screen Is guaranteed to break. Anyone else have a similar experience? I do have a case on these phones by the way.
Click to expand...
Click to collapse
...aren't you the guy who had chocolate melt into the phone speaker?
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Shattered the corner on mine that's it
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Rimmir said:
...aren't you the guy who had chocolate melt into the phone speaker?
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Click to collapse
Lol I think I remember reading that but I can't remember the OP from that
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Morghan said:
Welp broke the screen on my second phone now. Man if you drop these phones on the corner, the screen Is guaranteed to break. Anyone else have a similar experience? I do have a case on these phones by the way.
Click to expand...
Click to collapse
actually no not at all.. dropped this guy many many times and have a couple chips in the metal but the screen is fine. Even the other day im running on a tredmill and flap my headphone wire with my arms as im running.. it fell on the belt i kicked it and it still was fine.
hahah
I have a Otterbox Commuter on mine, and it has seen the concrete floor at work several times without consequence. Invest in a better case.
I spilled bong water on mines and my girl scratched it a little with my keys over top speaker other than that no drop damage and trust it's seen it's fair share. #TOUGH
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Rimmir said:
...aren't you the guy who had chocolate melt into the phone speaker?
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Click to collapse
Lol I can't believe anyone remembered that. Yeah that was me unfortunately.
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Morghan said:
Sorry for being absent from the thread. new phone and preparing for family vacation.
Lol I can't believe anyone remembered that. Yeah that was me unfortunately.
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Click to collapse
I think it was your picture that made me remember
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I have had some serious drops before this and it was fine. It's weird that it ends up being the small drop on the corner that does it.
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Rimmir said:
I think it was your picture that made me remember
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Ahh yes I guess it's a pretty recognizable picture lol
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gutrrob said:
I've dropped mine a few times and not a single scratch or scuff ...I'm rockin a otterbox defender!
What case do you have?
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Click to collapse
Cruzerlite XDA case. The thing has has protected my phone multiple times till the corner drop.
Sorry for blowing up the thread. Was busy getting my new phone set up and preparing for Christmas vacation. Just now got around to going through the thread
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Yea even a thin case around the phone will prevent this from happening - it will absorb a lot of impact since its a compressible material...
basically w/o a case if u drop it on the front corners it will likely crack the screen
This is because the impact is abosorbed by the metal- which will not compress, it will just push all the force down to the glass screen and crack it.. if they just had a little bit of rubber or plastic between the metal and the glass it would alleviate the impact enough so that the screen wont crack as easily.
I power slammed my phone and the screen broke. HTC makes crappy phones. I'm buying a iPhone
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