[Q] Phone Bill shows SMS which I did not send - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hi, I'm looking for advice.
I used Odin to update my UK GT-N7000 from ICS to the German JB 4.1.1 at the beginning of March and later OTA to 4.1.2 I did not wipe data or reset at the time of Odin update. I had a couple of minor problems with home wallpaper reverting to default and Swype changing to Samsung standard keyboard during some scheduled Titanium backups. At the time I wasn't aware of any other problems and I didn't do anything to correct these problems because I was away from home for 3 months and didn't have good network access in case something went wrong. I returned home a few days ago and did a factory reset, rerooted and reloaded my phone and these 2 problems have not returned.
My real problem is that I have been checking my phone bill today and have seen entries for more than 50 SMS messages to one number which I did not send. I have checked my logs and there is no record of the SMS messages having been sent.
The number is not in my contacts list but there is one entry which is similar. The SMS listed number has 2 digits missing from the middle of the contact number.
Has anyone any knowledge of this type of problem, I don't know if I should contact the mobile company for a refund. I haven't seen any bill entries since I did the factory reset 3 days ago so I don't know if the problem has been resolved.

check google on that number! Someone might have figured it out already.
alternatively, check with lbe security, translation on this forum for your installed apps sms permissions. Block those you have doubts with a prompt for permission and see if it reoccurs. Read the thread for wich version is best. You need root, so disclaimer your own risk etc
Which apps do you have installed anyways?
Would love to know which app is causing this

I just read about a sophisticated android Trojan spreading in south Korea sending sms to premium services.
Are you Korean-German by any chance?
http://m.heise.de/newsticker/meldung/Hochentwickelte-Android-Trojaner-ins-Netz-gegangen-1885163.html

Are you using a social media app? If I share pictures from my phone on scope it uses the mms protocol.
Galaxy Note N7000 JonRom v11 XXLT6 + HelloWorld 1.3.7b + N7000BDVLS7 on Telstra

baz77 said:
check google on that number! Someone might have figured it out already.
alternatively, check with lbe security, translation on this forum for your installed apps sms permissions. Block those you have doubts with a prompt for permission and see if it reoccurs. Read the thread for wich version is best. You need root, so disclaimer your own risk etc
Which apps do you have installed anyways?
Would love to know which app is causing this
Click to expand...
Click to collapse
Thanks baz77 for the tip about LBE, I have loaded it and it hasn't identified any problems, maybe the reset has resolved the problem but I don't believe the problem was caused by malicious software
I tried ringing the number and it did not connect. The number associated with the SMS messages was my wife's mobile number but with two digits missing from the middle.
I have a lot of apps as follows, Co-Pilot Live, Merriam Webster dictionary, Titanium Backup Pro, Dropbox, EFS File Explorer, XE Currency, Google Earth, eWallet, GPS Status, Ebay, xda, Google Keep, Sam Mobile, Skype, Google Maps, Epson Printer, Sky+, OpenSignal, Drippler, Chrome beta, UK Met Office, Converter, SuperSU, AP Backup & Restore, SMS Backup & Restore, Thinkbroadband Speedtester, BBC News, Daily Mail News and most of the preloaded Google stuff. I use Lookout and at the time of failure I also had Avast installed, neither issued any warnings.
The Note operated without sending any unauthorised SMS messages for 4 days after I reset and reloaded it. I used Odin to update to Hungary LT5 today and then re-rooted after a factory reset. It's looking good now. I'll post again if I have any more problems.
No anloid, I've never been anywhere near Korea north or south. I live in the UK but I was in the Netherlands when the problems occurred. I was in Germany a few weeks before that. I didn't see any unknown programs and don't use DEX2JAR.
cheryanne, I don't use Twitter or Facebook. The closest I would get to social media would be Skype for phone calls from other countries if you can count that. I rarely use mms or share photos.

cool, its weird occurrence, I dont see any weird apps so far. Let us know if it reoccurs.
Sent from my GT-N7000 using Tapatalk 2

Related

[Q] Does your phone ever mix up contacts (when receiving sms)?

Something really odd just happened.
I got a text from my buddy Aaron.
Opened up my SMS, and it showed another contact's picture and phone number when looking at the thread. but when I went back to the list of sms threads, it would show Aaron's phone number (not connected to his contact, no picture, no name etc)...
If I clicked on it and went back into the thread, again another contacts name and phone number and picture
wtf ?!?!
So I deleted the sms thread. Went into contacts, and swiped left on Aaron's contact to text him, when in the sms typing area, it only shows his phone number and fails to connect his number to his actual contact.
When I call Aaron from my contacts though, it does show his picture ...
is this sort of thing a common occurance ?
All my contacts are sync'd with exchange (corporate) and most of them are linked to facebook.
I've got no contacts on my sim, or entered into the phone memory itself.
I also noticed that when using a 3rd party sms app, the texts don't get linked up to the contacts, so it would only show the numbers.
pda:I9000UGJG9
phone:I9000UGJG9
csc:I9000BMCJG9
bell phone running on fido
i have not seen the error yet
but now that i know, i might not be surprised if it does happens
wow .. honestly that sort of thing is pretty unacceptable on any phone..
This happened to me yesterday! Any ideas on what causes it?
Ya i ve d same problm. anything can be done abt this?
This has been discussed many times before, its generally down to having other SMS applications on your device, ie Handscent.
this happened when i coded my own SMS app, left it installed on my phone for a few days and open the conversation to my mate and had all the msgs from my girlfriend in it...
Lol.. It actually happened to me a couple of time. Thankfully it solves itself when I hit the back button
Sent from my GT-I9000 using XDA App
it happens me several times on 2 of 4 galaxys. this is totaly unacceptable offcourse. if this isnt fixed on froyo I have a galaxy for sale.
Which firmwares, and is this firmware you are using a final version?
sensi_ said:
This has been discussed many times before, its generally down to having other SMS applications on your device, ie Handscent.
Click to expand...
Click to collapse
It does it for me quite regularly, and I've never installed any other SMS apps. Bog standard JF3, never flashed, nothing.
It was also one of the first things my friend mentioned to me about his new Galaxy S, which hadn't even had a single app of any kind downloaded at the time.
Believe me, it's very weird to have a text apparently from your best male friend telling you how much they love you after the phone gets the name confused with your girlfriend.
Weeeeirdness.
guys, you do know this issue is just a SMS software bug eh?
have you guys tried using ChompSMS (freebie)
that will prevent the problem of mixing contacts
me had this problem before but not anymore when i flash the i9000ZSJP2 firmware..... try it...
SMS problem yes, but Mail too!
I have had this problem with SMS a couple of times, but more serious and more frequent: Exchange mail mixes up, I get maibodies under wrong subject! I am using standard SGS Exchange client. Any other seen this?
AllGamer said:
guys, you do know this issue is just a SMS software bug eh?
have you guys tried using ChompSMS (freebie)
that will prevent the problem of mixing contacts
Click to expand...
Click to collapse
Yup it sure is and i can confirm it on the firmware jpjg8
iv been recieving a lot of sms's and on the notification it gives me some random contact name but once opened it correctly goes back to the original sender with the text. i havn't tried using a diff sms app as im pretty happy with the stock 1 in use.
as for a fix , i found out that a big list of contacts and sms's do confuse the phone and try as much as possible to keep it as small as possible but id love to keep those sms's / mms's , so still no real fix T_T
bump .. me also haveing the same problem. contacts name in the notification is displayed wrong ..but it corrects itself when i open the sms.
using another app solved it
i switch to use Handcent SMS, much better than ChompSMS
i never really noticed if there was a problem with SMS getting mixed up
must have been an older bug on the older firmwares
I Have the same problem as the two people below.
I'll get a new text message, and it will show up on the notifications bar as from some random person, and i'll get another text from the same person and the notification will show another random name. They seem to be names of people that have previously sent me a message, but it is quite strange... It only started happening recently, so maybe it is an app or something conflicting?
The only things that come to mind are the LauncherPro messaging widget that i've been putting on one of my homescreens.
I'm running
Firmware 2.1-upadate1
I9000UGJH2
ECLAIR.UGJH2
rooted and running one click lag fix
also running trillian in the background, as well as beautiful widgets wheather.
can you guys post some info on what you are running so that maybe we can find a cause for this?
karanits said:
bump .. me also haveing the same problem. contacts name in the notification is displayed wrong ..but it corrects itself when i open the sms.
using another app solved it
Click to expand...
Click to collapse
mazroui said:
Yup it sure is and i can confirm it on the firmware jpjg8
iv been recieving a lot of sms's and on the notification it gives me some random contact name but once opened it correctly goes back to the original sender with the text. i havn't tried using a diff sms app as im pretty happy with the stock 1 in use.
as for a fix , i found out that a big list of contacts and sms's do confuse the phone and try as much as possible to keep it as small as possible but id love to keep those sms's / mms's , so still no real fix T_T
Click to expand...
Click to collapse
I experience the same on my desire z with htc's default app.
Is the a solution for this?
I find custom flashing and limiting the number of contacts ridiculously lame - no offence, but these bare not $10 devices
I had this bug on 2.1. I had no other text app installed so put it down to an eclair/rom version bug. Mine would also text the wrong people if it had got the contacts mixed. Best fix for me was a reboot.
I'm on Froyo now and no sign of it so far......fingers crossed
This very same thing is happening to me now. Called my carrier but they couldn't help. Hoping to find a solution here.

3rd Party Applications - SMS incoming timestamp delay

I've scoured the forums for an answer but all of these seemed to be pointing to the actual stock SMS app or another like Handcent.
What I'm talking about is that on third party applications that send SMS data to a server, the timestamp (apparently for all motorola phones) is delayed on applications such as:
DeskSMS
Web Desktop
LazyDroid
I'm experiencing this problem. Although on texting applications on the phone the timestamp is correct, on these third party applications that send information to my computer the time is around 4-5 hours behind.
Any theories/fixes? I have a feeling the normal time fix app won't work for this...
It's a known problem for all text messaging functions (phone and tied to PC). It has to do with how the date codes are stored in the text message database (which all SMS programs use). If you use SMS Backup and Restore to backup, then view your messages, all your received would be a few hours older.
On the phone, Go SMS works just fine (probably reads and writes to the database itself, instead of going through Motorola's crappy SMS programming). Dunno about the PC end. Although if you use LazyDroid and GO SMS at the same time, you'll get two copies of the same message: correct and old dated. Not the best workaround, but it's something.
Technically speaking, the Motorola coding (with Stock and apparently Handcent use to interface with the database) causes the date to be written as if your local current time IS the Greenwich Mean Time (GMT 0). When another program reads the code without using the Motorola programming, it tries to convert the
"GMT" to your time zone. So for me on the East Coast of the US, I'm on GMT-5. Add a difference of 1 for Daylights savings time in the US, and my messages are 4 hours old.
I don't have any issues. I get texts basically instantly from chrome to phone as well with the stock messaging services.
Sent from my DROID3 using XDA App
i'm going to bump this because I have a weird issue.
i use GO SMS Pro and wanted to use Light Flow to control the LED on the device. When you disable GO SMS native notification settings and uncheck the 'block other notifications' it allows the Light Flow controls to work, but I see the issue where all the received timestamps are 5 hours behind (I'm in the eastern time zone). However, if i do check the 'block other notifications' it works fine, but Light Flow blocks all use of the LED for text messaging. Kind of annoying since I don't see how Light Flow can reveal this bug, but after uninstalling the issue goes away.
Nolam20 said:
I've scoured the forums for an answer but all of these seemed to be pointing to the actual stock SMS app or another like Handcent.
What I'm talking about is that on third party applications that send SMS data to a server, the timestamp (apparently for all motorola phones) is delayed on applications such as:
DeskSMS
Web Desktop
LazyDroid
I'm experiencing this problem. Although on texting applications on the phone the timestamp is correct, on these third party applications that send information to my computer the time is around 4-5 hours behind.
Any theories/fixes? I have a feeling the normal time fix app won't work for this...
Click to expand...
Click to collapse
I'd assume you do not use your phone on Verizon. Anyways - there is an app on the market called SMS Time Fix. I think it can solve your issue without having to replace standard SMS client.
I was using go sms for like 14 hrs. Deleted it, tho. It was nice to theme it but for some reason it kept reverting my theme to the default and or would revert some aspects of it while keeping others.
Ill just wait for a rom, I don't really have that big of an issue with the stock app.
Sent from my DROID3 using XDA App
leobg said:
I'd assume you do not use your phone on Verizon. Anyways - there is an app on the market called SMS Time Fix. I think it can solve your issue without having to replace standard SMS client.
Click to expand...
Click to collapse
Not sure if you're on a Droid3, but my SMS Time Fix doesn't work all the time on my Bell XT860 (running on Rogers). How has your experience been? Most of the time it gets the right timestamp, but sometimes it doesn't. Is there any way I can tell if the task manager is killing the app or...?
danifunker said:
Not sure if you're on a Droid3, but my SMS Time Fix doesn't work all the time on my Bell XT860 (running on Rogers). How has your experience been? Most of the time it gets the right timestamp, but sometimes it doesn't. Is there any way I can tell if the task manager is killing the app or...?
Click to expand...
Click to collapse
I am indeed using Bell XT860 on Rogers. SMS timestamp fix works fine for me. Without it installed messages are stamped with GMT time.
Beside installing it you need to open it, set it active (it is disabled by default) and choose method to correct time (adjustment method) - select top one - Time zone.

[Q] Duplicate SMS Threads after restore

Hi,
I recently bought Galaxy SIII LTE and I have been using SMSBackupRestore for a long time in my old Desire;
When I was recovering all my old sms from my Desire to my SIII some sms threads were duplicated even triplicated after restore i.e. some of the messages were in one thread, others in another even though all sms were from/to the same number;
Has any one else have encountered the same problem and knows an application/Workaround in order to restore all SMS correctly?
Thanks
I had a similar issue when I moved from my Sensation to the 9300.
Cannot remember exactly what I did but I have a feeling it was deleting all messages (Clear Messaging Data) on the phone then restoring.
However I use SMSBackup+ so my solution may not work although we are talking a similar principal.
SMSBackup+ actually backs up to your Google Account so you can even see your Messages there. After trying several different apps I found this one to be the most reliable.
EDIT: Guess if you still have the Desire and the messages are all ok there then use SMSBackup+ to backup to your goolgle account then restore on the 9305. It is pretty slow to restore but not had any duplications since my initial issue which may have just been a glitch.
chippyuk said:
I had a similar issue when I moved from my Sensation to the 9300.
Cannot remember exactly what I did but I have a feeling it was deleting all messages (Clear Messaging Data) on the phone then restoring.
However I use SMSBackup+ so my solution may not work although we are talking a similar principal.
SMSBackup+ actually backs up to your Google Account so you can even see your Messages there. After trying several different apps I found this one to be the most reliable.
EDIT: Guess if you still have the Desire and the messages are all ok there then use SMSBackup+ to backup to your goolgle account then restore on the 9305. It is pretty slow to restore but not had any duplications since my initial issue which may have just been a glitch.
Click to expand...
Click to collapse
Your guess is right I still have the Desire and all messages on it;
Thanks for your repply I will try your approach today

SMS and MMS issues with BLU Vivo XL on metroPCS

Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Similar Problem
I have a similar problem on AT&T. I get duplicate group messages while using google messenger. It only happens with group messages and is fine with normal MMS. Sorry I was unable to help, but you are not alone.
nofunsally said:
Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Click to expand...
Click to collapse
I'm trying to use my BLU Vivo XL with Chomp Messenger (AT&T). It seems to work other than it won't play any notification sounds no matter which one I choose. It's not blinking the message led either.
I was having the same issue on T-Mobile, my solution was to go through each contact and make sure there were no spaces in any contact numbers. Example: 1 (123) 456-7890 would give me problems, but 1(123)456-7890 worked just fine.
nofunsally said:
Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Click to expand...
Click to collapse
Exactly the same with me on AT&T. Any time someone sends me an MMS, I get 2 pictures instead of just one. Crazy. I also get the issue where I send a SMS, and then when they reply, it starts a new thread instead of appearing in the one I just sent. Weird. Let me know if you figure this out.
I seem to have found the CAUSE of this problem, but I have yet to find a solution. I had the same problem as the OP when receiving MMS. Instead of getting one picture, I would always get 2. No matter who was sending to me. Also, as the OP stated, "messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread."
I remembered that when I got this phone, I replaced the stock messaging app with Google Messenger (I thought the stock messenger was lacking). I had a hunch that the 2 messaging apps were somehow conflicting with each other. So I deleted google messenger and had my daughter send me a picture. Boom. Problem fixed. I received only one picture from her using the stock messenger app. So I re-installed the Google Messenger app from the play store and had her send me the same picture again. This time, I received TWO pictures. I have no idea how to fix this behavior as you cannot "disable" the stock messenger app. I probably could try a different messenger app other than Google Messenger, but that's the one that I like. Anyone have any ideas?
EDIT: I deleted Google Messenger and tried a different messenger just to test, and it worked as it should. So it must me some kind of incompatibility with Google Messenger, and I'm guessing other messenger apps.
xphyle1971 said:
I seem to have found the CAUSE of this problem, but I have yet to find a solution. I had the same problem as the OP when receiving MMS. Instead of getting one picture, I would always get 2. No matter who was sending to me. Also, as the OP stated, "messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread."
I remembered that when I got this phone, I replaced the stock messaging app with Google Messenger (I thought the stock messenger was lacking). I had a hunch that the 2 messaging apps were somehow conflicting with each other. So I deleted google messenger and had my daughter send me a picture. Boom. Problem fixed. I received only one picture from her using the stock messenger app. So I re-installed the Google Messenger app from the play store and had her send me the same picture again. This time, I received TWO pictures. I have no idea how to fix this behavior as you cannot "disable" the stock messenger app. I probably could try a different messenger app other than Google Messenger, but that's the one that I like. Anyone have any ideas?
EDIT: I deleted Google Messenger and tried a different messenger just to test, and it worked as it should. So it must me some kind of incompatibility with Google Messenger, and I'm guessing other messenger apps.
Click to expand...
Click to collapse
Yup, there appears to be a non-stock messenger app problem. Both Google Messenger and Textra were resulting in duplicate MMS.
I saw this thread and thought I would jump on here real quick. My GF also has metro PCS and she keeps trying to swap the default messaging client out with say GO SMS pro. And whenever she gets a new text she doesnt get any audible notifications. And the LED doesnt light up so she has to manually check her phone all the time. Has anyone else experienced that? Have a fix?
cas8180 said:
I saw this thread and thought I would jump on here real quick. My GF also has metro PCS and she keeps trying to swap the default messaging client out with say GO SMS pro. And whenever she gets a new text she doesnt get any audible notifications. And the LED doesnt light up so she has to manually check her phone all the time. Has anyone else experienced that? Have a fix?
Click to expand...
Click to collapse
Swipe down from the status bar, click the little icon on the right, select GO SMS pro, toggle the Set to important notice.
Phone type: Blu Life One X on Android 5.1 (whatever happened to Blu promises for a droid version update? Word of caution: Don't believe Blue marketing 'promises'. Nice phone, but don't buy it unless its the OS you are willing to live with until your next phone)
Ever since google began sending love notes about its texting app becoming obsolete and I began using a different texting app (forget which one), I started having problems with duplicate messages being received. Last night I installed Textra and thought the problem was finally gone. Today while looking at the same texts received during testing last night, I suddenly have duplicate texts from last night for some messages (they were single copies last night). Really bizarre. I have also noticed that with Textra, the double text replies seem to now be only with my group texts.
Reading various threads, I became suspicious that maybe something in the Google contact phone numbers has become corrupted. Sure enough, some of the group contact phone numbers could no longer be easily edited. I messed around with the suspect contact information until I could edit the phone number to its simplest form (from +1 (123) 345-7890 changed to 123-456-7890). Seems to be working now. Will need another day to see if the texting acts up once again.
Now to figure out what is corrupting my Google contact information...
it's the 6.0 marshmallow update ..my Blu Vivo was just fine until i updated my phone i suggest you factory reset your phone.

Multiple SMS threads?

So I haven't used an android phone since the HTC Hero and I'm not sure what is causing this. It doesn't do it to everyone so far and it doesn't seem to follow any pattern but here's what happens.
This afternoon I started a new text thread with my daughter and sent her 2 SMS messages using the messenger app. She responded a couple of hours later however her response came in an entirely newly created SMS thread within messenger. And she also mentioned she only received 1 of the 2 messages I sent.
This continues to happen randomly with different people. Both starting of a new thread when they reply and having not received all of my messages from the new SMS thread I had created to contact them.
I've only had this phone for a couple of days so I'm really trying to get used to it and stick with android again.
Thanks in advance!
Alright, we are going to have to take this step by step and just use the process of elimination for this.
When you are in your contacts, are there multiple contacts for your daughter? Example, Jainy and Jainy?
If there are multiple ones, one could contain only her email or with another app's contact system (example, Skype), and another instance of her contact could contain her number. So if you sent a SMS with to the wrong one, it could have never been sent.
While you are doing that, check the other contacts that it happens with.
I did check that, that's the first thing I thought it could be and there are no duplicates at all for her, or anyone else that I can see. Within her contact info particularly, it's just her phone number and no other data.
JynxRD said:
I did check that, that's the first thing I thought it could be and there are no duplicates at all for her, or anyone else that I can see. Within her contact info particularly, it's just her phone number and no other data.
Click to expand...
Click to collapse
Have you tried another SMS app? Like Textra SMS or similar? Maybe the problem could lie within the app itself because I remember on the Zenfone 2, sometimes messages wouldn't send with one messenger but would be perfectly fine with another.
I haven't yet. And while I can certainly try it, I wouldn't want to use that as a fix you know what I mean? I haven't seen anyone complaining of it with this phone although a Google search reveals similar questions among a barrage of android phones but no solutions that I've seen that would apply to me.
JynxRD said:
I haven't yet. And while I can certainly try it, I wouldn't want to use that as a fix you know what I mean? I haven't seen anyone complaining of it with this phone although a Google search reveals similar questions among a barrage of android phones but no solutions that I've seen that would apply to me.
Click to expand...
Click to collapse
Sorry, late reply. Didn't see this thread get updated. Use the reply button under my post to quote it so that I'll get a notification when you reply.
Yeah, I see what you mean, you could even try clearing the data and cache of the messaging app too and see that fixes it as well. But when that was an issue, I never found a solution either other than it seems to happen randomly on some phones without the user doing much.
Only solution that fixes it was other SMS messengers, but then that is also a thing to figure out as to what is causing the problem. All messaging apps read from one file that has all the messages so it might be a problem in how it is being handled by the app. I know that sometimes when I restore my SMS messages to a new phone, I have to uninstall and reinstall the messaging app because it is not displaying the messages under the correct thread.
Any reason you don't want to use a different app? Textra, chomp, and Google messenger will all do basically the same thing, slightly different colors and settings, but if one works and the other doesn't, you have a solution. I bounce between those apps on different devices without a problem.

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