SMS and MMS issues with BLU Vivo XL on metroPCS - Blu Vivo XL

Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?

Similar Problem
I have a similar problem on AT&T. I get duplicate group messages while using google messenger. It only happens with group messages and is fine with normal MMS. Sorry I was unable to help, but you are not alone.

nofunsally said:
Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Click to expand...
Click to collapse
I'm trying to use my BLU Vivo XL with Chomp Messenger (AT&T). It seems to work other than it won't play any notification sounds no matter which one I choose. It's not blinking the message led either.

I was having the same issue on T-Mobile, my solution was to go through each contact and make sure there were no spaces in any contact numbers. Example: 1 (123) 456-7890 would give me problems, but 1(123)456-7890 worked just fine.

nofunsally said:
Hello,
I am using a BLU Vivo XL with metroPCS service and I am having a two MMS issues: 1) Every MMS is duplicated, and 2) MMS service is very unreliable over WiFi. Also, I have 1 sms issue where my messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread.
I have updated my APN information to the t-mobile settings. I have had a "phone reset" by a metroPCS CSR over chat. Any ideas on how to rectify these issues?
Click to expand...
Click to collapse
Exactly the same with me on AT&T. Any time someone sends me an MMS, I get 2 pictures instead of just one. Crazy. I also get the issue where I send a SMS, and then when they reply, it starts a new thread instead of appearing in the one I just sent. Weird. Let me know if you figure this out.

I seem to have found the CAUSE of this problem, but I have yet to find a solution. I had the same problem as the OP when receiving MMS. Instead of getting one picture, I would always get 2. No matter who was sending to me. Also, as the OP stated, "messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread."
I remembered that when I got this phone, I replaced the stock messaging app with Google Messenger (I thought the stock messenger was lacking). I had a hunch that the 2 messaging apps were somehow conflicting with each other. So I deleted google messenger and had my daughter send me a picture. Boom. Problem fixed. I received only one picture from her using the stock messenger app. So I re-installed the Google Messenger app from the play store and had her send me the same picture again. This time, I received TWO pictures. I have no idea how to fix this behavior as you cannot "disable" the stock messenger app. I probably could try a different messenger app other than Google Messenger, but that's the one that I like. Anyone have any ideas?
EDIT: I deleted Google Messenger and tried a different messenger just to test, and it worked as it should. So it must me some kind of incompatibility with Google Messenger, and I'm guessing other messenger apps.

xphyle1971 said:
I seem to have found the CAUSE of this problem, but I have yet to find a solution. I had the same problem as the OP when receiving MMS. Instead of getting one picture, I would always get 2. No matter who was sending to me. Also, as the OP stated, "messages from some contacts do not thread/aggreagate correctly. For example, I send a sms to ContactA and when they respond, it is in a new thread, I can then continue the conversation in that new thread."
I remembered that when I got this phone, I replaced the stock messaging app with Google Messenger (I thought the stock messenger was lacking). I had a hunch that the 2 messaging apps were somehow conflicting with each other. So I deleted google messenger and had my daughter send me a picture. Boom. Problem fixed. I received only one picture from her using the stock messenger app. So I re-installed the Google Messenger app from the play store and had her send me the same picture again. This time, I received TWO pictures. I have no idea how to fix this behavior as you cannot "disable" the stock messenger app. I probably could try a different messenger app other than Google Messenger, but that's the one that I like. Anyone have any ideas?
EDIT: I deleted Google Messenger and tried a different messenger just to test, and it worked as it should. So it must me some kind of incompatibility with Google Messenger, and I'm guessing other messenger apps.
Click to expand...
Click to collapse
Yup, there appears to be a non-stock messenger app problem. Both Google Messenger and Textra were resulting in duplicate MMS.

I saw this thread and thought I would jump on here real quick. My GF also has metro PCS and she keeps trying to swap the default messaging client out with say GO SMS pro. And whenever she gets a new text she doesnt get any audible notifications. And the LED doesnt light up so she has to manually check her phone all the time. Has anyone else experienced that? Have a fix?

cas8180 said:
I saw this thread and thought I would jump on here real quick. My GF also has metro PCS and she keeps trying to swap the default messaging client out with say GO SMS pro. And whenever she gets a new text she doesnt get any audible notifications. And the LED doesnt light up so she has to manually check her phone all the time. Has anyone else experienced that? Have a fix?
Click to expand...
Click to collapse
Swipe down from the status bar, click the little icon on the right, select GO SMS pro, toggle the Set to important notice.

Phone type: Blu Life One X on Android 5.1 (whatever happened to Blu promises for a droid version update? Word of caution: Don't believe Blue marketing 'promises'. Nice phone, but don't buy it unless its the OS you are willing to live with until your next phone)
Ever since google began sending love notes about its texting app becoming obsolete and I began using a different texting app (forget which one), I started having problems with duplicate messages being received. Last night I installed Textra and thought the problem was finally gone. Today while looking at the same texts received during testing last night, I suddenly have duplicate texts from last night for some messages (they were single copies last night). Really bizarre. I have also noticed that with Textra, the double text replies seem to now be only with my group texts.
Reading various threads, I became suspicious that maybe something in the Google contact phone numbers has become corrupted. Sure enough, some of the group contact phone numbers could no longer be easily edited. I messed around with the suspect contact information until I could edit the phone number to its simplest form (from +1 (123) 345-7890 changed to 123-456-7890). Seems to be working now. Will need another day to see if the texting acts up once again.
Now to figure out what is corrupting my Google contact information...

it's the 6.0 marshmallow update ..my Blu Vivo was just fine until i updated my phone i suggest you factory reset your phone.

Related

[Q] HELP! Messaging is broken

So I somehow borked messaging on my phone. Only it's deeper than that. Let's rewind a bit, shall we?
So about a week and a half ago, I started experimenting with different popup programs for SMS/MMS messages, since I'm not a big fan of how laggy chat heads can be with FB Messenger. I went through app after app comparing features until I settled on Glowfly. Everything seemed to be working fine until my sister tried to message me and my parents. It looked to me like she had just messaged me individually, and when I tried to send out a new group message with them all in it, I noticed it sent separate SMS messages to each person instead of a group MMS. And they didn't receive as a group message; it was all individual messages to them too. My first reaction was to uninstall Glowfly, but the damage was done. No matter what I've tried, this issue is persisting. I don't know if something messed up MMS settings on the network for me, or what, but even wiping and doing a clean install of roms (both stock and Sense) have the exact same issue, even if I don't restore anything with TIBU or install anything at all. The only thing I can think is that maybe it's pulling wrong MMS settings from Google, or it's something on the network acting screwy, but no one else is having this issue. Oh, and here's the weirdest part: I can still get MMS messages with pictures. So MMS is not flat-out broken. I just don't understand how it can persist through wipes and clean installs. Anyway, does anyone have any idea what could be happening?
Its not MMS, its not an included feature in 4.1, it got added in 4.2. Try Textra. Its in the play store. Has popups and group messaging built in. Super clean and stable texting app. My wife and mom have been using it on their firsts, and have had no issues at all. Hope that helps.
Sent from my Nexus 10 using xda app-developers app

MMS Issues: Phone or AT&T?

I've been having a lot of problems with MMS since picking up the Active and switching to AT&T.
I usually use Handcent, but right now it's pretty worthless when it comes to group messages or receiving a picture. in both the stock messaging app and Handcent settings I have it set to group messages, and to automatically download. when I receive an MMS, though, I still have to click on download (and they won't download at all in Handcent even after clicking).
say I receive a group text from someone and 3 other people respond. both apps now display 4 different entries, one for each person. if I open each individual's thread and click download (again just in the stock app) the messages will be removed from that individual's thread and then be added to a group thread.
this is pretty frustrating, and I really want it solved. is this an AT&T issue (I was on VZW riding the Droid train before) or something with the phone?
a little update on this:
sending of MMS is also way less than ideal, either not sending at all, or taking a really really long time. I tried to send a picture earlier and it took 40 minutes before it finally went through. my searching of the interwebs leads me to believe it's perhaps an APN issue? it would be strange if the default settings out of the box prevent it from working, though. anyone else have an issue with this?
MMS is horrible for me on Handcent, too. I have to open the stock Messaging app just to download an MMS and sometimes that doesn't work, either. I also tried AT&T Messages, but it won't ever even setup correctly.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4

[Possible Fix] SMS sending issues

Hi guys,
I have been experiencing failed SMS sending using Google hangouts after multiple SMS sends. However, I was still able to receive SMS and use my data. I called Google but all they said to do was restart the phone, remove Sim card from phone or factory reset.
I tried restarting my phone and removing the Sim card but no luck.
What I did to fix this issue was go to settings, under wireless and networks, select more, then mobile networks, then network operators, then select automatically.
This seems to have worked.
I just changed the default SMS app. Go SMS, works perfectly fine. I think the integration with hangouts is stupid.
Prime said:
I just changed the default SMS app. Go SMS, works perfectly fine. I think the integration with hangouts is stupid.
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Click to collapse
Agreed! I use Textra.
Everythings been working flawlessly for me
Waiting4MyAndroid said:
Agreed! I use Textra.
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Click to collapse
Are all the other apps working as well? I want Sliding Messaging Pro, but I'm not sure it has been updated to support Kitkat yet...
Looking into Textra.
Prime said:
I want Sliding Messaging Pro, but I'm not sure it has been updated to support Kitkat yet...
Click to expand...
Click to collapse
I'm using Sliding Messaging Pro. Works fine, as near as I can tell. To be honest, I haven't really put it through the wringer, but it definitely sends and receives, notifies, etc.
JJMT said:
I'm using Sliding Messaging Pro. Works fine, as near as I can tell. To be honest, I haven't really put it through the wringer, but it definitely sends and receives, notifies, etc.
Click to expand...
Click to collapse
Good to know, didnt want to spend the moola on it and not have it work properly.
My reply may be meaningless, but I remember when I had my Gnex, certain messages like MMS would not work. It wasn't until I changed my phone to a Galaxy S2* on my account that I was able to get messaging working. I read somewhere, my phone needed certain information (APN stuff) for MMS. Will it work for this? Probably not and this post is probably stupid.
*T-mobile didn't have the Gnex in the list so I chose the closest model to mine
This sucks I'm still having the issue. Anyone else having the same problem? I am on Rogers.
Waiting4MyAndroid said:
Agreed! I use Textra.
Click to expand...
Click to collapse
IMO hangouts is terrible, its not even close to iMessage. Sad but true.
-A-P-M- said:
IMO hangouts is terrible, its not even close to iMessage. Sad but true.
Click to expand...
Click to collapse
Whats terrible about it? Has worked perfect for me and many of my friends since day 1 that we all got out N5's. Sure its not as polished as it probably will be but that doesn't make it "terrible"??
Anyone else on rogers or fido having this issue where after sending or receiving multiple SMS, the phone then goes on emergency call mode?
sluflyer06 said:
Whats terrible about it? Has worked perfect for me and many of my friends since day 1 that we all got out N5's. Sure its not as polished as it probably will be but that doesn't make it "terrible"??
Click to expand...
Click to collapse
iMessage works between phone numbers and Apple account (email). You don't need any registrations and it will automaticly detect if recipient can receive iMessage (based on phone number) - if not, it will send SMS.
If you want to use hangouts, you must register to Google+ and you must know recipient's gmail address, because it can't detect based on phone number etc. From my contacts, only 5 - 10% uses Hangouts. For reference, 90% my contacts uses Viber and about 70% uses Whatapp. Both Viber and Whatsapp are miles ahead of Hangouts IMO.
And another thing: I made mistake and hid my GF from "People you hangout with" list and now Im unable to unhide her. Now I can't see if she is online and if I can send her message via Hangouts. For that reason, I send her only SMS.
Just look how many Apple users uses iMessage and how many Android users uses Hangouts.
-A-P-M- said:
iMessage works between phone numbers and Apple account (email). You don't need any registrations and it will automaticly detect if recipient can receive iMessage (based on phone number) - if not, it will send SMS.
If you want to use hangouts, you must register to Google+ and you must know recipient's gmail address, because it can't detect based on phone number etc. From my contacts, only 5 - 10% uses Hangouts. For reference, 90% my contacts uses Viber and about 70% uses Whatapp. Both Viber and Whatsapp are miles ahead of Hangouts IMO.
And another thing: I made mistake and hid my GF from "People you hangout with" list and now Im unable to unhide her. Now I can't see if she is online and if I can send her message via Hangouts. For that reason, I send her only SMS.
Just look how many Apple users uses iMessage and how many Android users uses Hangouts.
Click to expand...
Click to collapse
That may be why they combined them. To make more than 5 percent of your contacts use it. I'm only guessing.
As for the original poster, hangouts had been working fine for me. Then again I'm on tmobile and not Rogers.
Sent from my Nexus 5

[Q] Missing messages in group messages?

So I just got my Moto X and its pretty awesome. My previous phone was an iPhone 3GS and I really liked iMessage but I figured that now since Android supports group sms I would take the plunge. However, after doing my first group message today I was only able to see 1 of my contact's text messages while everyone elses messages just never reached me (I guess in text message limbo).
All of the people I messaged were iPhone users (5 and 5s). Is this just a blip or just a common problem that I will have to deal with for the next 2 yrs (which I dont really want to deal with, all of my friends are iPhone users)? Could it possibly be a ATT problem, I tried texting my phone from one of my friends and immediately it went to iMessage instead of SMS but it eventually changed to text and I got it.
so I asked motorola about this issue. They said group messaging is no longer supported (wth) and I should download a 3rd party app.
conquerstrife said:
so I asked motorola about this issue. They said group messaging is no longer supported (wth) and I should download a 3rd party app.
Click to expand...
Click to collapse
If you like the stock app check out 8sms. Works very well and supports group messaging.
I have found that group messaging on android is pretty lack luster. I've installed Google hangouts as my default sms app and just deal with the issues. Hopefully, it will get better over time. They have a ton of issues to work through though. Good luck.
I do group messaging all the time in the hangouts app. Works no problem for me at all. I do them as "group MMS" messages. Try switching your SMS app to hangouts and see if it's any better.
Oh and before you switched from the iPhone did you unregister your phone number with iMessage? If not, that might be why they're not coming through. The apple database thinks you're still on iMessage and they're getting lost in limbo. See this:
http://www.pcpro.co.uk/blogs/2013/11/28/switching-from-iphone-to-android-switch-off-imessage/

Multiple SMS threads?

So I haven't used an android phone since the HTC Hero and I'm not sure what is causing this. It doesn't do it to everyone so far and it doesn't seem to follow any pattern but here's what happens.
This afternoon I started a new text thread with my daughter and sent her 2 SMS messages using the messenger app. She responded a couple of hours later however her response came in an entirely newly created SMS thread within messenger. And she also mentioned she only received 1 of the 2 messages I sent.
This continues to happen randomly with different people. Both starting of a new thread when they reply and having not received all of my messages from the new SMS thread I had created to contact them.
I've only had this phone for a couple of days so I'm really trying to get used to it and stick with android again.
Thanks in advance!
Alright, we are going to have to take this step by step and just use the process of elimination for this.
When you are in your contacts, are there multiple contacts for your daughter? Example, Jainy and Jainy?
If there are multiple ones, one could contain only her email or with another app's contact system (example, Skype), and another instance of her contact could contain her number. So if you sent a SMS with to the wrong one, it could have never been sent.
While you are doing that, check the other contacts that it happens with.
I did check that, that's the first thing I thought it could be and there are no duplicates at all for her, or anyone else that I can see. Within her contact info particularly, it's just her phone number and no other data.
JynxRD said:
I did check that, that's the first thing I thought it could be and there are no duplicates at all for her, or anyone else that I can see. Within her contact info particularly, it's just her phone number and no other data.
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Click to collapse
Have you tried another SMS app? Like Textra SMS or similar? Maybe the problem could lie within the app itself because I remember on the Zenfone 2, sometimes messages wouldn't send with one messenger but would be perfectly fine with another.
I haven't yet. And while I can certainly try it, I wouldn't want to use that as a fix you know what I mean? I haven't seen anyone complaining of it with this phone although a Google search reveals similar questions among a barrage of android phones but no solutions that I've seen that would apply to me.
JynxRD said:
I haven't yet. And while I can certainly try it, I wouldn't want to use that as a fix you know what I mean? I haven't seen anyone complaining of it with this phone although a Google search reveals similar questions among a barrage of android phones but no solutions that I've seen that would apply to me.
Click to expand...
Click to collapse
Sorry, late reply. Didn't see this thread get updated. Use the reply button under my post to quote it so that I'll get a notification when you reply.
Yeah, I see what you mean, you could even try clearing the data and cache of the messaging app too and see that fixes it as well. But when that was an issue, I never found a solution either other than it seems to happen randomly on some phones without the user doing much.
Only solution that fixes it was other SMS messengers, but then that is also a thing to figure out as to what is causing the problem. All messaging apps read from one file that has all the messages so it might be a problem in how it is being handled by the app. I know that sometimes when I restore my SMS messages to a new phone, I have to uninstall and reinstall the messaging app because it is not displaying the messages under the correct thread.
Any reason you don't want to use a different app? Textra, chomp, and Google messenger will all do basically the same thing, slightly different colors and settings, but if one works and the other doesn't, you have a solution. I bounce between those apps on different devices without a problem.

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