Database Develop

Need to sned phone back for warranty, but need to lock bootlader, reflash recovery

OK, so my phone isnt charging unless i put the cord in a particular position in the phone. i used this method to "root" the phone http://forum.xda-developers.com/showthread.php?t=1337105 but i need to undo everything to be able to claim warranty. i have put the stock rom on but i need remove recovery (CWM) and relock the bootloader so that i can claim the warranty back
i know tc dev said that it voids the warranty, but there are many smart cookies out there who would know what to do, thanks

TaLEntZ96 said:
OK, so my phone isnt charging unless i put the cord in a particular position in the phone. i used this method to "root" the phone http://forum.xda-developers.com/showthread.php?t=1337105 but i need to undo everything to be able to claim warranty. i have put the stock rom on but i need remove recovery (CWM) and relock the bootloader so that i can claim the warranty back
i know tc dev said that it voids the warranty, but there are many smart cookies out there who would know what to do, thanks
Click to expand...
Click to collapse
Ok your gonna need to do a couple of things.
http://forum.xda-developers.com/showthread.php?t=1337105 you need a rooted ROM on your phone first.
then follow this http://forum.xda-developers.com/showthread.php?t=1373697 but of course don't do the revolutionary thing at the end, the reason I have asked to ROM again is the toolkit in the second post needs to be rooted to run.
This will take you back to Android 2.3.3, the fastboot menu also will have no trace of an unlocked boot loader as it will be relocked

slugger09 said:
Ok your gonna need to do a couple of things.
http://forum.xda-developers.com/showthread.php?t=1337105 you need a rooted ROM on your phone first.
then follow this http://forum.xda-developers.com/showthread.php?t=1373697 but of course don't do the revolutionary thing at the end, the reason I have asked to ROM again is the toolkit in the second post needs to be rooted to run.
This will take you back to Android 2.3.3, the fastboot menu also will have no trace of an unlocked boot loader as it will be relocked
Click to expand...
Click to collapse
WORKED GREAT! Thanks alot, as stock as stock can be

It'll show no trace at the moment but as soon as you accept the OTA update to 2.3.5 the fastboot menu will show a big red ***RELOCKED***

slugger09 said:
It'll show no trace at the moment but as soon as you accept the OTA update to 2.3.5 the fastboot menu will show a big red ***RELOCKED***
Click to expand...
Click to collapse
NOOOOO i alredy sent the phone! damn it! hopefully theyre dumb enough not to check... FARK!

reverse s/off
I can not for the life of me find clear instructions on how to return to s/on. i have it s/off but would like to have it on for warranty exchange purposes. thanks in advance for any help

jcharley said:
I can not for the life of me find clear instructions on how to return to s/on. i have it s/off but would like to have it on for warranty exchange purposes. thanks in advance for any help
Click to expand...
Click to collapse
If you are S-OFF using Revolutionary/AlphaRevX here is what you want:
http://forum.xda-developers.com/showpost.php?p=15732727&postcount=14

thanks for your quick reply but no i used HTC Amaze 4G JuopunutBear S-OFF with ControlBear & "Wire Trick"

jcharley said:
thanks for your quick reply but no i used HTC Amaze 4G JuopunutBear S-OFF with ControlBear & "Wire Trick"
Click to expand...
Click to collapse
Well you posted in the HTC Incredible S forum which uses a software/hboot based S-OFF solution.
It sounds like the method you used on your HTC device gave it permanent S-OFF, so I don't think there is anyway to turn it back to S-ON. But I suggest you post in the appropriate device forum for the HTC Amaze.

[Q] How do I factory reset my HTC Developer Edition but keep unlocked bootloader?

I have an HTC One Developer Edition (64GB) and it comes with a factory unlocked bootloader.
I flashed some recovery images, new kernels, etc, but I'd like to go back to the factory image with the factory unlocked bootloader.
I've tried using the HTC RUU file and it doesn't work unless you "fastboot oem lock", which I did, and it successfully restored the factory image but now the bootloader is "RELOCKED".
I can unlock using HTCDev.com but it erases a bunch of applications and it's no longer the factory developer edition image...
Can anybody help me?

sofakng said:
I have an HTC One Developer Edition (64GB) and it comes with a factory unlocked bootloader.
I flashed some recovery images, new kernels, etc, but I'd like to go back to the factory image with the factory unlocked bootloader.
I've tried using the HTC RUU file and it doesn't work unless you "fastboot oem lock", which I did, and it successfully restored the factory image but now the bootloader is "RELOCKED".
I can unlock using HTCDev.com but it erases a bunch of applications and it's no longer the factory developer edition image...
Can anybody help me?
Click to expand...
Click to collapse
Unlock it via HTCDev and flash back the data partition from my NANDROID, see my signature.
The issue is that unlocking the bootloader wipes the data partition, which has those apps. That's why they are missing. The NANDROID will fully restore your Dev Edition to the factory state.

Thanks for the information...
However, the NANDROID backup requires a custom recovery image, right?
I'm trying to reset everything (recovery image, boot image, data image, etc) back to factory and have the bootloader unlocked (and not say TAMPERED, etc).

Yes. You can fastboot a recovery without installing it but it will say tampered anyways.

Can I restore everything to stock and remove the tampered warning?

sofakng said:
Can I restore everything to stock and remove the tampered warning?
Click to expand...
Click to collapse
Yes, relock your bootloader, install the RUU. Then TAMPERED is gone but bootloader is locked. Unlock with HTCDev. I'd rather go with TAMPERED than with locked bootloader and the hassle with HTCDev.

Hmmm, maybe I'm doing something wrong.
I've relocked the bootloader and installed the RUU but it still says tampered. What can I be doing wrong?
I wish HTC had an RUU that resets the developer edition to factory unlocked (instead of requiring me to use HTCDev to unlock it again...)

You only need to worry about it saying tampered if you send it in for repair. Which you would flash back to stock anyway.
You don't see tampered when booting, so who cares!

Yeah, sorry... I'm new to Android and just trying to learn how to completely reset the phone.
Also, I'm wondering why the tampered warning is even displayed on the developer edition because isn't the entire purpose of this version to replace the different system images, etc?

sofakng said:
Also, I'm wondering why the tampered warning is even displayed on the developer edition because isn't the entire purpose of this version to replace the different system images, etc?
Click to expand...
Click to collapse
Because it's still the same hboot/bootloader but just sold pre-unlocked by HTC.

Ok, so just to clarify then, I can't really go back to factory unlocked (without the tampered warning), but it doesn't really matter...?

sofakng said:
Thanks for the information...
However, the NANDROID backup requires a custom recovery image, right?
I'm trying to reset everything (recovery image, boot image, data image, etc) back to factory and have the bootloader unlocked (and not say TAMPERED, etc).
Click to expand...
Click to collapse
You should use Helium aka Carbon for your backups in case you cannot root again. It don't require root.
Sent from Galaxy S 3 i747M 32gb

I need to send my dev edition back to get an exchange. I have used the RUU, to get rid of the tampered, but now it says relocked... Will that be a problem?

schn1tt3r said:
I need to send my dev edition back to get an exchange. I have used the RUU, to get rid of the tampered, but now it says relocked... Will that be a problem?
Click to expand...
Click to collapse
hey
did u manage to get back it to stock ?? without the tampered? and get it repaired by HTC? after flashing the RUU?
if so hw?
please some links
Thank You

e1forall said:
hey
did u manage to get back it to stock ?? without the tampered? and get it repaired by HTC? after flashing the RUU?
if so hw?
please some links
Thank You
Click to expand...
Click to collapse
I used command prompt Android ADB to run the RUU. Tampered label went away, but "relocked" was shown instead of "unlocked" and I sent it back just like that no problem.

schn1tt3r said:
I used command prompt Android ADB to run the RUU. Tampered label went away, but "relocked" was shown instead of "unlocked" and I sent it back just like that no problem.
Click to expand...
Click to collapse
is there no way to get back to factory state ?? still?

e1forall said:
is there no way to get back to factory state ?? still?
Click to expand...
Click to collapse
What do you mean? Its easy, HTCdev website provide the RUU file which is basically a one click solution.

schn1tt3r said:
What do you mean? Its easy, HTCdev website provide the RUU file which is basically a one click solution.
Click to expand...
Click to collapse
yeah factory state for the Dev edition i mean stock firmware . without tampered. and bootloader unlocked

e1forall said:
yeah factory state for the Dev edition i mean stock firmware . without tampered. and bootloader unlocked
Click to expand...
Click to collapse
I saved an email an HTC support guy sent me for the Developer One Edition.
The only file you need is an RUU.exe you can download from HTCdev.com click "developer" and download somewhere there. If you bought your developer edition in USA like I did, your filename should be RUU_M7_UL_JB_50_BrightstarUS_WWE_1.29.1540.3.exe
Get that file and follow the instructions:
The easiest way to do that is to put the device into Fastboot Mode:
1. Boot the device into bootloader (Disable Fastboot, Power off device, Press + hold volume down and power on)
2. Navigate to Fastboot using the volume buttons. Select with power
3. Connect device to PC. “Fastboot” should change to say “Fastboot USB”
4. Execute the RUU (Rom Update Utility)
You can also do it using HTC Sync Manager. I will provide you with the instructions.
1. Download and install HTC Sync Manager from http://www.htc.com/www/software/htc-sync-manager/
2. Once it is installed proceed with step three.
3. Power down the phone
4. Power on the phone by holding volume down + power
5. Fastboot is already highlighted by default, tap power to go into it and plug the phone into the computer.
a. Note: If all drivers installed properly, you should see a change on the screen that says “fastboot usb” in red.
6. Run the RUU that was downloaded from the website and follow the on-screen directions.
a. Note: If done correctly, the screen on the phone will change to solid black and say “HTC” in grey letters and proceed to flash the phone
Click to expand...
Click to collapse
That should remove the "tampered" from hboot and will set your bootloader to "relocked" even though phone ships as unlocked. If you want to do this just for warranty, then you can argue the "relocked" happened from their official RUU and therefore still covered under warranty.
EDIT: There is a guide in xda stickied dont know how you did not see it: http://forum.xda-developers.com/showthread.php?t=2358738

schn1tt3r said:
I saved an email an HTC support guy sent me for the Developer One Edition.
The only file you need is an RUU.exe you can download from HTCdev.com click "developer" and download somewhere there. If you bought your developer edition in USA like I did, your filename should be RUU_M7_UL_JB_50_BrightstarUS_WWE_1.29.1540.3.exe
Get that file and follow the instructions:
That should remove the "tampered" from hboot and will set your bootloader to "relocked" even though phone ships as unlocked. If you want to do this just for warranty, then you can argue the "relocked" happened from their official RUU and therefore still covered under warranty.
EDIT: There is a guide in xda stickied dont know how you did not see it: http://forum.xda-developers.com/showthread.php?t=2358738
Click to expand...
Click to collapse
hello
i have seen the guide
I am in India
So the warranty is not covered in India for the Dev Edition
But i wanted to go stock with bootloader unlocked without tampered
so the question

[Q] How to go back to locked bootloader? (not relocked)

Hi,
I saw somewhere on the forum that I could go back to locked status on my bootloader (not relocked). I lost the link though (or I may have been reading wrong, who knows).
Anyway, is there a way to go back to LOCKED status and not relocked status?
If so, how?
I unlocked my HTC ONE using htcdev, but I need to return the phone because the shop gave me the wrong country version which has no warranty here.
Any help would be appreciated.
Thank you.

Calavaro said:
Hi,
I saw somewhere on the forum that I could go back to locked status on my bootloader (not relocked). I lost the link though (or I may have been reading wrong, who knows).
Anyway, is there a way to go back to LOCKED status and not relocked status?
If so, how?
I unlocked my HTC ONE using htcdev, but I need to return the phone because the shop gave me the wrong country version which has no warranty here.
Any help would be appreciated.
Thank you.
Click to expand...
Click to collapse
Well if you`re stil on 4.1.2. or still have the 1.44.000 Hboot on 4.2.2 you can go to revone and lock the device quite easily, http://forum.xda-developers.com/showthread.php?t=2314582.

Can I return to T-Mobile (US) stock everything?

Hey Guys,
So I am need of a bit of help and guidance. I currently have a HTC One 32Gb Silver from T-Mobile (US). I need to return my phone for warranty exchange but so far I have put several different roms, TWRP recovery, perm root, and obv unlocked bootloader. I need to return everything to how it was out of the box. I made a backup of my stock rom way back in May after I unlocked the bootloader. I know generally people would use an RUU but I do not think there is one for T-Mobile US. So I just need some guidance on how to put back factory recovery, and then relock bootloader without T-Mobile it was ever unlocked. I believe this can be achieved thru S-OFF then S-On back on again after you fix the "re-locked" and "tampered". If someone can walk me through how to properly do this and the files I would need I give you huge gratitude.
-TAB

theamazingbeat said:
Hey Guys,
So I am need of a bit of help and guidance. I currently have a HTC One 32Gb Silver from T-Mobile (US). I need to return my phone for warranty exchange but so far I have put several different roms, TWRP recovery, perm root, and obv unlocked bootloader. I need to return everything to how it was out of the box. I made a backup of my stock rom way back in May after I unlocked the bootloader. I know generally people would use an RUU but I do not think there is one for T-Mobile US. So I just need some guidance on how to put back factory recovery, and then relock bootloader without T-Mobile it was ever unlocked. I believe this can be achieved thru S-OFF then S-On back on again after you fix the "re-locked" and "tampered". If someone can walk me through how to properly do this and the files I would need I give you huge gratitude.
-TAB
Click to expand...
Click to collapse
I can't walk you through the steps, but you'll find more assistance in the T-Mobile HTC One forum. The official T-Mobile RUU is actually available now and can be found here:
http://forum.xda-developers.com/showthread.php?t=2375223
Sent from my Nexus 7 (2013) using XDA Premium

theamazingbeat said:
Hey Guys,
So I am need of a bit of help and guidance. I currently have a HTC One 32Gb Silver from T-Mobile (US). I need to return my phone for warranty exchange but so far I have put several different roms, TWRP recovery, perm root, and obv unlocked bootloader. I need to return everything to how it was out of the box. I made a backup of my stock rom way back in May after I unlocked the bootloader. I know generally people would use an RUU but I do not think there is one for T-Mobile US. So I just need some guidance on how to put back factory recovery, and then relock bootloader without T-Mobile it was ever unlocked. I believe this can be achieved thru S-OFF then S-On back on again after you fix the "re-locked" and "tampered". If someone can walk me through how to properly do this and the files I would need I give you huge gratitude.
-TAB
Click to expand...
Click to collapse
Gain Soff
Turn off the tamper stuff
Flash RUU
Everything will appear stock
once the new revone comes out you can go back to s-on and it really is all stock

BableMan said:
Gain Soff
Turn off the tamper stuff
Flash RUU
Everything will appear stock
once the new revone comes out you can go back to s-on and it really is all stock
Click to expand...
Click to collapse
So let's say I already called T-Mobile and I need to return my phone within 7 days what do I do now?

theamazingbeat said:
So let's say I already called T-Mobile and I need to return my phone within 7 days what do I do now?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2381817
Look at second post and follow his instructions...worked like a charm S-OFF and put back to S-ON is available now

HTC is messed up need to restore!

Okay guys I've kinda messed up my phone. I'm gunna try and keep this brief , but I need to relock and unroot my phone mainly for warranty purposes. My phone is In a reboot loop, i turn it on and it stays on for about a minute but then it turns off by itself (might be to do with a sunken in lock button I'm not sure). I want to send it back to htc so that they can sort out the lock button, but as it is rooted and unlocked , and simply not working i think my warranty is void.
I've watched various you tube videos and want to use an RUU to restore it , but I'm not too sure which one too use , (does it really matter?) . I am UK orange EE carrier . I've attached my phones details. Can anyone assist me further please , I am hopeless lol . Thank you if you've read this far.

Rsdhillon said:
Okay guys I've kinda messed up my phone. I'm gunna try and keep this brief , but I need to relock and unroot my phone mainly for warranty purposes. My phone is In a reboot loop, i turn it on and it stays on for about a minute but then it turns off by itself (might be to do with a sunken in lock button I'm not sure). I want to send it back to htc so that they can sort out the lock button, but as it is rooted and unlocked , and simply not working i think my warranty is void.
I've watched various you tube videos and want to use an RUU to restore it , but I'm not too sure which one too use , (does it really matter?) . I am UK orange EE carrier . I've attached my phones details. Can anyone assist me further please , I am hopeless lol . Thank you if you've read this far.
Click to expand...
Click to collapse
if your power button is screwed up it's going to be pretty hard to get into the bootloader and recovery. I don't know of any RUU for your carrier (doesn't mean it don't exist just means I don't know about it)

Rsdhillon said:
Okay guys I've kinda messed up my phone. I'm gunna try and keep this brief , but I need to relock and unroot my phone mainly for warranty purposes. My phone is In a reboot loop, i turn it on and it stays on for about a minute but then it turns off by itself (might be to do with a sunken in lock button I'm not sure). I want to send it back to htc so that they can sort out the lock button, but as it is rooted and unlocked , and simply not working i think my warranty is void.
I've watched various you tube videos and want to use an RUU to restore it , but I'm not too sure which one too use , (does it really matter?) . I am UK orange EE carrier . I've attached my phones details. Can anyone assist me further please , I am hopeless lol . Thank you if you've read this far.
Click to expand...
Click to collapse
anyway, forget the warranty even if you ruu the phone. the phone must be locked (not relocked) and tampered flag removed for the warranty to be valid. Setting the bootloader back to locked and removing the tampered flag require s-off, which will be impossible to achieve with a power button stuck (if this is really the case)

If you really think it's that you're better off getting some tiny jewlers screwdrivers and see if you can pop it back up because otherwise your warranty is void
Sent from my HTC One using XDA Premium 4 mobile app

clsA said:
if your power button is screwed up it's going to be pretty hard to get into the bootloader and recovery. I don't know of any RUU for your carrier (doesn't mean it don't exist just means I don't know about it)
Click to expand...
Click to collapse
That's the thing I'm not sure whether my phone constantly rebooting is a hardware problem or a software one. Also say if I was to use an RUU that wasn't 100% like what I needed what would be the risks ?

alray said:
anyway, forget the warranty even if you ruu the phone. the phone must be locked (not relocked) and tampered flag removed for the warranty to be valid. Setting the bootloader back to locked and removing the tampered flag require s-off, which will be impossible to achieve with a power button stuck (if this is really the case)
Click to expand...
Click to collapse
Say I was to send my phone to HTC in its current state do you think they'd send it back or charge me for the repair ?
Also when I hold down the power and volume buttons I can enter the boot loader and use it normally, I'm beginning to think that I don't have a hardware problem at all. Once in the boot loader it all works fine , is there anyway I can do a system restore to set back to default (I know it'll still be rooted) . But I would just like to get my phone functional again.
I'm using TWRP and believe there is a backup file on my phone. But the whole using a backup to restore always confused me.
Say hypothetical I have no button problem at all what would you do ?

Rsdhillon said:
Say I was to send my phone to HTC in its current state do you think they'd send it back or charge me for the repair ?
Also when I hold down the power and volume buttons I can enter the boot loader and use it normally, I'm beginning to think that I don't have a hardware problem at all. Once in the boot loader it all works fine , is there anyway I can do a system restore to set back to default (I know it'll still be rooted) . But I would just like to get my phone functional again.
I'm using TWRP and believe there is a backup file on my phone. But the whole using a backup to restore always confused me.
Say hypothetical I have no button problem at all what would you do ?
Click to expand...
Click to collapse
From the way you explained your first post it sounded like it was bootlooping even in bootloader mode.
If the bootloader is ok, then put TWRP recovery 2.6.3.3 on your phone, push this to your phone sd card and flash it in recovery, during install, select wipe data, flash stock recovery but don't flash stock radio.
http://www.htc1guru.com/dld/guru_reset_m7_3-62-401-1-zip/
However, with TAMPERED and UNLOCKED in your bootloader, HTC will charge you for any repairs, the only way you can get rid of those flags is to S-OFF.

Seanie280672 said:
From the way you explained your first post it sounded like it was bootlooping even in bootloader mode.
If the bootloader is ok, then put TWRP recovery 2.6.3.3 on your phone, push this to your phone sd card and flash it in recovery, during install, select wipe data, flash stock recovery but don't flash stock radio.
However, with TAMPERED and UNLOCKED in your bootloader, HTC will charge you for any repairs, the only way you can get rid of those flags is to S-OFF.
Click to expand...
Click to collapse
Thanks for that so that will get me to exactly how I had the phone when it came out the box , but just unlocked and tampered.
Does it have to be that version of twrp?
One thing that always confused me was the wipe data , doesn't that remove everything on the phone ? But does it not matter as we're pushing it onto the phone?
Is the link you posted for an RUU?

Rsdhillon said:
Thanks for that so that will get me to exactly how I had the phone when it came out the box , but just unlocked and tampered.
Does it have to be that version of twrp?
One thing that always confused me was the wipe data , doesn't that remove everything on the phone ? But does it not matter as we're pushing it onto the phone?
Is the link you posted for an RUU?
Click to expand...
Click to collapse
first you mention TWRP 2.6.3.0 update it to 2.6.3.3
if you have a TWRP backup restore it
if you use the guru reset you flash it from twrp

i've got TWRP 2.6.3.3. And i can use it perfectly fine , is it just a case of using the guru reset file to get me back to stock. im abit unsure on how to do this, do i put the zip file onto the phone and then run it in twrp?

Also guys how can i get the zip file onto the phone seeing as using the USB isn't working. Do i need to push it onto the phone? if so how?

I'm using TWRP and believe there is a backup file on my phone. But the whole using a backup to restore always confused me.
Click to expand...
Click to collapse
what happened to the backup option ?
Rsdhillon said:
i've got TWRP 2.6.3.3. And i can use it perfectly fine , is it just a case of using the guru reset file to get me back to stock. im abit unsure on how to do this, do i put the zip file onto the phone and then run it in twrp?
Click to expand...
Click to collapse
The Guru Reset is very simple .. it's a rom you install in TWRP
theirs even a video of it here >> http://www.htc1guru.com/downloads/stock-rom-downloads/

clsA said:
what happened to the backup option ?
The Guru Reset is very simple .. it's a rom you install in TWRP
theirs even a video of it here >>
I could do the backup option yeah, but I do want to unroot it and have it how it was new , mainly for OTA, thanks for the link ill check it out. I'm just worried ill mess up my phone even more, i dont have a lot of experience with androids.
I checked the video , and the guy already had the zip phone on his phones's memory , seeing as i cant use a USB to transfer it how would i get it on there?
Click to expand...
Click to collapse