[Q] Stuck on HTC logo. Seems bricked. Help? - One (M7) Q&A, Help & Troubleshooting

Hey everyone, first time here! (And unfortunately not a happy first post)
So, I recently got this HTC One and was trying to get back to stock ROM after a journey with CyanogenMod 10.1 (Which was awesome, but a bit laggy).
Now, I wanted to go back to stock, and so I flashed this ROM I found on these forums (that said to be a .401 version that was stock and the most recent version). Biggest problem here, I'm pretty sure I forgot to wipe data and cache.
The problem that I have right now is that my phone is stuck on the HTC logo, without me being able to shut it down...at all.
I can't boot to bootloader, can't boot to recovery, can't do anything
When I press on the power button (Tried up to a minute) the back and home button start blinking, but nothing else.
When connected to my computer, the PC seems to detect it, but I'm not able to access the storage, or do anything fastboot related.
I'm kinda afraid my phone is bricked!
Help?
Thanks

Rule #1: if it does anything.. It's not bricked
You need to hold the light sensor up to a light source (lamp, sun, and etc..) and hold down the power button till it turns off. Then boot into bootloader and get to your recovery and wipe/re flash
Sent from my Tricked out HTC One

Wow! Thanks for quick response!
I was able to shut down the phone and get it to restart, but I'm not able to boot into the bootloader (holding volume down)
It just goes back to the HTC Screen (the one with Beats logo)

Just want to say thanks a ton!
I was able to boot back in the phone!
Thank you!

Lucky you! Rule #2....whenever rooting your stock ROM for the first time, boot up, then take a Nandroid, and keep one copy on SDcard and your computer!
And maybe going first with popular and proven Custom ROMs, close to stock. And taking a Nandroid of that one as well!
Glad you got it all sorted
Sent from my HTC One using xda premium

Awesome! Thanks for the tips!
Weird thing, I was able to flash Cyanogen, no problemo (since I didn't forget to wipe cache, etc.)
The other ROM I used was supposed to be a stock image (I had found another one that worked, but I thought the one I found later tonight was closer to the version that came with the phone).
Anyway, long story short, I'm a noob, and that's ok!
Thanks to everyone for the help!

Squirrel1620 said:
Rule #1: if it does anything.. It's not bricked
You need to hold the light sensor up to a light source (lamp, sun, and etc..) and hold down the power button till it turns off. Then boot into bootloader and get to your recovery and wipe/re flash
Sent from my Tricked out HTC One
Click to expand...
Click to collapse
Thanks for this, phone just randomly restarted after a crash and ended up at an error screen. No matter how long I held the power button down it wouldn't restart. I'm in a dark hotel room, so held it up to the window and it restarted immediately. 30 minutes of panic over
Sent from my HTC One using xda app-developers app

Squirrel1620 said:
Rule #1: if it does anything.. It's not bricked
You need to hold the light sensor up to a light source (lamp, sun, and etc..) and hold down the power button till it turns off. Then boot into bootloader and get to your recovery and wipe/re flash
Sent from my Tricked out HTC One
Click to expand...
Click to collapse
Wow. I have to say I was stuck at the HTC Boot logo to no avail (blinking capacitive buttons) and holding it up to a light source actually worked (while holding down power). Thanks so much.

Related

Please Help! Start up screen frozen

First of all, I am a newbie so please be patient with me....
I have the Sprint HTC hero and I did the following to root my phone>>>
hxxp://theunlockr.com/2009/11/18/how-to-root-your-sprint-hero-in-one-click/
After I rooted my phone succesfully, I came on here and downloaded Damage control v2.0r2 found here >>> hxxp://forum.xda-developers.com/showthread.php?t=653222
And then followed these instruction to load the damagecontrol ROM>>>
hxxp://theunlockr.com/2009/08/27/how-to-load-a-custom-rom-on-your-htc-hero/
I then hit reboot and now my HTC hero has been stuck for the last 30 mins on the start up screen which is white and has the words "hTC" in green letters and under that it says "quietly brilliant" in black letters, I can't turn the phone off or it will not let me hit the power button and home button to bring up the reboot screen.....I then tried plugging in to my PC through USB again and my PC screen went black.....
can anyone help????
pull the battery reboot into recovery and make sure you wipe EVERYTHING
wtphoto said:
pull the battery reboot into recovery and make sure you wipe EVERYTHING
Click to expand...
Click to collapse
Thanks for the input......
I tried doing this.... pulled battery and phone shut off.
I started phone back up by holding home and power buttons and it takes me to a white screen page (that has 3 androids on skateboards down at the bottom) that reads:
HeroXC
HBOOT-1.41.0000 (HERO20000)
MICROP-0110
TOUCH PANEL-SYN0140
RADIO-1.04.01.09.21
Sep 1 2009, 19:18:45
(Then it seems to give me only one option)
CLEARSTORAGE
Delete all user data?
<ACTION> Yes
<SEND> No
I was hoping to get the original reboot screen....what can I do from here????
predaphin said:
Thanks for the input......
I tried doing this.... pulled battery and phone shut off.
I started phone back up by holding home and power buttons and it takes me to a page that reads:
HeroXC
HBOOT-1.41.0000 (HERO20000)
MICROP-0110
TOUCH PANEL-SYN0140
RADIO-1.04.01.09.21
Sep 1 2009, 19:18:45
(Then it seems to give me only one option)
CLEARSTORAGE
Delete all user data?
<ACTION> Yes
<SEND> No
There is 3 androids down at the bottom on skateboards on screen....
I was hoping to get the original reboot screen....what can I do from here????
Click to expand...
Click to collapse
Did you flash a custom recovery
sounds like your root didnt work right I tried the unlocker way first and never got it to work right I would RUU and then re-root useing the guide in the sticky in the main forum.
chococrazy said:
Did you flash a custom recovery
Click to expand...
Click to collapse
Yes....I followed the steps under #2 on this website
hxxp://theunlockr.com/2009/11/18/how-to-root-your-sprint-hero-in-one-click/
(change x's to t's)
Try the tutorial on this page. Its the one I used and got it right the first time. If not, you can try Fresh's Kitchen. Its pretty much a one click root that actually works.
are you making sure you are not holding down the volume down button when you boot?
Hold down your home key and while holding it down press and let go of the power button. Just to be sure keep holding the home key. You should boot into a recovery console. Let me know if you get to it
If not you can still access it if you can get into fastboot....which is holding the down? volume button and turning it on.
Fresh's kitchen will Root your phone. I wish there was a way to get his on the top of google search's. His is alot easier than all the other methods.
Thank all of you that responded.
My phone was fixed in the weirdest way. I simply hooked it up to my PC with USB and rebooted both my phone and the PC and it worked.
So it seems that I may have simply unplugged the USB from the PC too soon and that is why it did not reboot all the way.
Anyway, that was just weird. A simple reboot to my PC while hooked to the phone through USB and it works fine and damage control Rom is working fine.
Once again thanks.
I noticed you got it to work. But I would like to add for anyone reading this, when you got the android guy on the skateboard its just the normally recovery screen that comes on the phone, its always there even when you flash a new recovery to your phone. Sometimes when im tryin to boot into recovery I will get the same screen, pull the battery and try again, Iv had times where it went to the white screen 5 or more times and then finally boot into my custom recovery.
[email protected][email protected]!!!
So this happen to me the next day after i rooted..i put on some theme and what not
i was stuck on the boot up screen..i put on a nexus boot up so it was the colors going into eachother making a X
and like i did the home and turn on button..after all this i restored and what not then turn off phone and turned back on and it got stuck again..so i was like okay? i took my battery out then trying to turn it back on..and it wont(((
HELP! plzzzz
Okayyy..well i got my phone to turn on..but it stuck on the boot up still after i do the recovery and what not..the nexus thing is still doin the X thing
AndroidFAN101 said:
So this happen to me the next day after i rooted..i put on some theme and what not
i was stuck on the boot up screen..i put on a nexus boot up so it was the colors going into eachother making a X
and like i did the home and turn on button..after all this i restored and what not then turn off phone and turned back on and it got stuck again..so i was like okay? i took my battery out then trying to turn it back on..and it wont(((
HELP! plzzzz
Click to expand...
Click to collapse
nandroid back, and make sure the nexus boot is made for you rom build.
im sorry, but ive never heard of holding home+power button. am i doing it the long way? volume down+power, then home for recovery.
lately, quickboot all the way, but still...
AndroidFAN101 said:
So this happen to me the next day after i rooted..i put on some theme and what not
i was stuck on the boot up screen..i put on a nexus boot up so it was the colors going into eachother making a X
and like i did the home and turn on button..after all this i restored and what not then turn off phone and turned back on and it got stuck again..so i was like okay? i took my battery out then trying to turn it back on..and it wont(((
HELP! plzzzz
Click to expand...
Click to collapse
You will probably have to wipe everything and flash a rom again.
Here is a nexus boot screen that will work. And it wont mess with the rom.
View attachment boot1.zip
sorry forgot to let you guys know..im running HTC HERO SPRINT..
:/ i just put a next theme on it

need advice

tryed to install a new rom and did a full wipe the rom didnt install so i rebooted and now when I hold the power volumn button down i get a quick flashing white/red light where the power charge light is on the top left and cannot get into the phone to do a backup restore any ideas?
thanks
can now get the starting x with the unlock icon on screen but still hangs there thanks for any ideas
Did you try to boot into recovery? Did you try to flash the recovery image again via fastboot?
finally got phone into recovery and restored. I have been having this problem several times.
when I try and go into recovery after the phone is shut off I hold the power and volumn button down at the same time and this usually will boot the phone to recovery. But sometimes it hangs up and the small led on the right coener of the phone will flash between red and white. After removing the battery for a few minutes it goes into boot mode.\
Have you heard of any one else with this problem? thinking the phone might have a problem ?
Was excited for a second as I was hheading to bestbuy for the Nexus s. (smile)
But I want to wait a little longer to see whats next. Tons of stuff coming out wonder ehat google will bring us after the nexus s ????
oh thanks for the reply too
john
You could just flash everything back via fastboot. Its in the wiki I think. If not it's in the forum.
Sent from my Nexus One using XDA App

[Q] I think I killed my phone :s

Hi um I'm pretty new to Android phones, and my Captivate's stuck in a bootloop...
I had CyanogenMod 9 on it, based on ICS 4.0.4, which i still have the .zip for if necessary. But I think I did something stupid... in the recovery (which said something about CWMrecovery) mode, I absent-mindedly formatted the /system directory... derp....
Now basically the phone shows the AT&T logo, then shows some kind of recovery screen, it only flashes up for a short time but I can see in the background both an android, like stock recovery mode, and the logo from ROM manager (or something very similar). There is some text at the bottom but it's very small and only flashes up for a split second so I can't read it... and what's worse, it won't boot into recovery...
I'm not exactly sure how to even do it, but random combinations of the volume & power buttons and home.. screen-area-thing work eventually.. but it's just not working now, as i hold the buttons it either just keeps rebooting before it gets past the AT&T logo or ignoring it completely, showing the recovery screen then rebooting again anyway
Sorry it's kinda long.. I tried to be detailed XD
tl;dr CM9 rom Captivate, formatted /system, stuck in bootloop, recovery mode won't work
Any help would be much appreciated
Edit: Forgot to say, I've searched around already but I haven't found anyone else who's bootloop is caused by formatting /system -.-
re flash the rom. you erased the rom.
dont wipe dont format just flash the rom again. you should be back as if it never happened.
If your in a boot loop you might want to invest in a jig, only $6 on eBay
You also said recovery doesn't work? Have you tried putting it into download mode?
Sent from my SGH-I897 using Tapatalk 2
This might help you:
http://forum.cyanogenmod.com/topic/39685-stuck-on-boot-loop/
If not google Samsung captivate boot loop. Lots of info on how to fix out there. Sorry I don't work on many Samsung phones. Primarily HTC.
Sent from my Inspire 4G using XDA
jig will not help bootloop.
you are freaking out because of the bootloop and not holding the button combo for recovery long enough.
take out the battery. and replace
hold both volume buttons
then hold power
keep buttons held for 5 seconds AFTER screen comes on.
if your phone turns on and starts to boot, you have recovery and download.
TRusselo said:
jig will not help boot loop
Click to expand...
Click to collapse
You sure? Fixed my phone from boot loop!
Sent from my SGH-I897 using Tapatalk 2
TRusselo said:
jig will not help bootloop.
you are freaking out because of the bootloop and not holding the button combo for recovery long enough.
take out the battery. and replace
hold both volume buttons
then hold power
keep buttons held for 5 seconds AFTER screen comes on.
if your phone turns on and starts to boot, you have recovery and download.
Click to expand...
Click to collapse
Tried that, isn't working :\ it just ignores it, shows the recovery screen realy quick then reboots again...
I've had this happen on my captivate...only option is to flash back to a stock ROM and work your way back up to CM9 or whatever you were trying to flash originally. To do this your gonna have to get into download mode. A jiff is your best friend in this situation as suggested by several others. however if the button combo for download mode works for you, that is best. Try unplugging the battery, wait for like 10 seconds and plug back in. Have a PC running, and make sure you have the drivers installed. have the USB cable plugged into your computer, and while holding both the volume buttons down, plug the cable into your phone as well. This should put you into download mode and your good to go.
Sent from my SGH-I897 using XDA
thanks cmilldrummin (and everyone else)
I got my phone into download mode fine... but i don't think I have the drivers :s (googling still, but can't find them so far)
Also I got it into recovery mode earlier, re-flashed the same custom ROM but when I tried to load it it just kept loading with the blue android on a skateboard until the battery ran out (It was the same one, CM9)
Is the like actual android system openable in download mode? so I could re-write the /system folder? if not I guess I'll just try to re-flash a stock rom then upgrade.. *crosses fingers*
Best way is to flash back to stock and start fresh.
Sent from my Serendipity VII flashed Captivate using xda premium
Np Dolei, but yea back to stock is best, gives you a nice clean slate, with no glitches or errors
Sent from my SGH-I897 using XDA
TRusselo is right. The other posts here are taking the sledgehammer approach for a simple fix. If you cannot get into recovery mode - you're doing it wrong, try again. reflash your rom from recovery and all done.
Dolei said:
Hi um I'm pretty new to Android phones, and my Captivate's stuck in a bootloop...
I had CyanogenMod 9 on it, based on ICS 4.0.4, which i still have the .zip for if necessary. But I think I did something stupid... in the recovery (which said something about CWMrecovery) mode, I absent-mindedly formatted the /system directory... derp....
Now basically the phone shows the AT&T logo, then shows some kind of recovery screen, it only flashes up for a short time but I can see in the background both an android, like stock recovery mode, and the logo from ROM manager (or something very similar). There is some text at the bottom but it's very small and only flashes up for a split second so I can't read it... and what's worse, it won't boot into recovery...
I'm not exactly sure how to even do it, but random combinations of the volume & power buttons and home.. screen-area-thing work eventually.. but it's just not working now, as i hold the buttons it either just keeps rebooting before it gets past the AT&T logo or ignoring it completely, showing the recovery screen then rebooting again anyway
Sorry it's kinda long.. I tried to be detailed XD
tl;dr CM9 rom Captivate, formatted /system, stuck in bootloop, recovery mode won't work
Any help would be much appreciated
Edit: Forgot to say, I've searched around already but I haven't found anyone else who's bootloop is caused by formatting /system -.-
Click to expand...
Click to collapse
TRusselo said:
re flash the rom. you erased the rom.
dont wipe dont format just flash the rom again. you should be back as if it never happened.
Click to expand...
Click to collapse
TRusselo said:
jig will not help bootloop.
you are freaking out because of the bootloop and not holding the button combo for recovery long enough.
take out the battery. and replace
hold both volume buttons
then hold power
keep buttons held for 5 seconds AFTER screen comes on.
if your phone turns on and starts to boot, you have recovery and download.
Click to expand...
Click to collapse
Try doing this, this has worked for me since I can't get into recovery with the traditional button combo method of holding all three buttons at the same time.
Turn the phone off. Hold the power button, vol up, vol down. Once the ATT boot screen comes on, let go of the power button. Keep holding the volume buttons and voila, you're in recovery.
Agree. Definitely go back to stock if possible first.
Sent from my Inspire 4G using XDA

[SOLVED] CM10.1, forgot to reset, bricked my phone?

Hey guys,
due to being fed up with Sense I installed the latest CM10.1 nightly build for the HTC ONE with clockworkmodtouch recovery and now my phone seems to be bricked.
I pushed the rom on the device via adb sideload which went without a problem. Then I rebooted without wiping everything, which I simply forgot (I know...). Then the CM logo animation started and didn't stop until the battery was fully drained. After charging the battery and starting the phone, it goes to the HTC logo with the red warning text, and then directly to the CM logo again. I can't get into the bootloader via power+vol up or power+vol down, and once the phone is running I can't even hardware reset it via those keys. The soft keys' illumination just starts blinking.
Maybe someone has had a similar problem and can point me in the right direction. I can't access the phone via adb btw.
TL;DR:
Installed CM10.1 with cwmt recovery via adb sideload
Forgot to wipe everything before rebooting
Phone stuck in CM start animation
Hardware keys don't seem to do anything (soft keys blink), even if I hold them for over a minute
adb devices or anything like that doesn't work
Any help would be appreciated
0mega4711 said:
Hey guys,
due to being fed up with Sense I installed the latest CM10.1 nightly build for the HTC ONE with clockworkmodtouch recovery and now my phone seems to be bricked.
I pushed the rom on the device via adb sideload which went without a problem. Then I rebooted without resetting everything, which I simply forgot (I know...). Then the CM logo animation started and didn't stop until the battery was fully drained. After charging the battery and starting the phone, it goes to the HTC logo with the red warning text, and then directly to the CM logo again. I can't get into the bootloader via power+vol up or power+vol down, and once the phone is running I can't even hardware reset it via those keys. The soft keys' illumination just starts blinking.
Maybe someone has had a similar problem and can point me in the right direction. I can't access the phone via adb btw.
TL;DR:
Installed CM10.1 with cwmt recovery via adb sideload
Forgot to reset before rebooting
Phone stuck in CM start animation
Hardware keys don't seem to do anything (soft keys blink)
adb devices or anything like that doesn't work
Any help would be appreciated
Click to expand...
Click to collapse
are you sure your holding down the power button for long enough? the softkeys will blink until the phone has reset itself. takes around 10-15 seconds.
syaoran68 said:
are you sure your holding down the power button for long enough? the softkeys will blink until the phone has reset itself. takes around 10-15 seconds.
Click to expand...
Click to collapse
Yeah, I tried holding them for over a minute already. No luck.
if you can get to the cm logo you should be able to plug the phone in and reboot to recovery with adb
adb reboot recovery.
gunnyman said:
if you can get to the cm logo you should be able to plug the phone in and reboot to recovery with adb
adb reboot recovery.
Click to expand...
Click to collapse
same problem here now, stuck in the htc bootscreen. power button won't work,adb neither
youre in boot reloop that's not a brick
see the above post. GO back into recovery and reflash a rom
domineus said:
youre in boot reloop that's not a brick
see the above post. GO back into recovery and reflash a rom
Click to expand...
Click to collapse
How can I get into recovery if the hardware buttons don't seem work (except to turn the phone on)?
That happened to me flashing a ROM. I went into recovery and wiped cache and davlik. Then it just takes time finding the right restore.
sent from my brain to your eyes using my GS3 Cm 10.1
0mega4711 said:
How can I get into recovery if the hardware buttons don't seem work (except to turn the phone on)?
Click to expand...
Click to collapse
Power on with vol down pressed. Wait for boot loader. Connect usb. Wait for phone to say fastboot usb.
Fastboot erase cache
from computer command prompt then
Fastboot reboot recovery
----------------------o('_')o----------------------
Sent from an HTC One with using xda app:
TrickDroid ROM 5.4.0
teaMSeven(stable) kernel 3.9.2
apokalypzninja said:
That happened to me flashing a ROM. I went into recovery and wiped cache and davlik. Then it just takes time finding the right restore.
sent from my brain to your eyes using my GS3 Cm 10.1
Click to expand...
Click to collapse
Like I said in my OP, I'm not able to enter recovery. If I press power+vol up for a minute or so, the phone boots AFTER I let go of the buttons. Then it goes to the HTC logo, 5 secs later to the animated CM logo, which will rotate until the battery is dead.
Tetsumi06 said:
Power on with vol down pressed.
Click to expand...
Click to collapse
Alright, I got into the bootloader now! A big thanks. I feel like an idiot. The problem was that I let go of both the buttons simultaneously, like it says in almost every tutorial. Now that I kept the vol down button pressed it worked. Thanks man.
I don't understand how you can get to the loading screen but not the recovery. That sounds strange. I've been stuck in a boot loop before. I took my battery out, put it in, held the buttons, then it should work fine. I can't understand how it won't go into recovery unless you really messed up.
Sent from my brain to your eyes using my GS3 Cm 10.1
---------- Post added at 06:48 AM ---------- Previous post was at 06:44 AM ----------
Idk if it's the same for all phones, but when you go to recovery or the new ROM menu, it has little blue writing on the top left that says where you are going. I.e… recovery
sent from my brain to your eyes using my GS3 Cm 10.1
apokalypzninja said:
I don't understand how you can get to the loading screen but not the recovery. That sounds strange. I've been stuck in a boot loop before. I took my battery out, put it in, held the buttons, then it should work fine. I can't understand how it won't go into recovery unless you really messed up.
Sent from my brain to your eyes using my GS3 Cm 10.1
---------- Post added at 06:48 AM ---------- Previous post was at 06:44 AM ----------
Idk if it's the same for all phones, but when you go to recovery or the new ROM menu, it has little blue writing on the top left that says where you are going. I.e… recovery
sent from my brain to your eyes using my GS3 Cm 10.1
Click to expand...
Click to collapse
the blue letters are a samsung thing and its hard to do a battery pull on this phone

Stuck in ROM install load screen- Can't get to Bootloader

I posted this in ATT HTC One, but it's not getting any attention.
Unlocked and rooted my phone last night using the latest version of TWRP. I mistakenly (not knowing at the time) used the Cyanogenmod installer kit which gave me an error during install. Now my phone is stuck on that spinning CM loading screen. When I go to get into the bootloader (power + volume down) my phone restarts and goes to the bright HTC screen with the red writing on the bottom, then goes right back to the CM loading screen and not into the bootloader menu like I want.
I have not yet tried the trick of holding the phone near bright lights to try and get it into bootloader. The USB cable I think is fine as well and not a cause of anything.
Any suggestions please? I have searched through this forum a lot, but haven't found this exact problem yet.
z1ggy said:
I posted this in ATT HTC One, but it's not getting any attention.
Unlocked and rooted my phone last night using the latest version of TWRP. I mistakenly (not knowing at the time) used the Cyanogenmod installer kit which gave me an error during install. Now my phone is stuck on that spinning CM loading screen. When I go to get into the bootloader (power + volume down) my phone restarts and goes to the bright HTC screen with the red writing on the bottom, then goes right back to the CM loading screen and not into the bootloader menu like I want.
I have not yet tried the trick of holding the phone near bright lights to try and get it into bootloader. The USB cable I think is fine as well and not a cause of anything.
Any suggestions please? I have searched through this forum a lot, but haven't found this exact problem yet.
Click to expand...
Click to collapse
Ok you dont need to worry abt this. You need to Press (Power + Volume Down) till your phone restarts and then just leave the power button but keep holding the volume down button and it will take you to the Fastboot Mode and from there you can go to recovery and flash another Compatible ROM or do RUU. Hope it helps:good:
Thank you! I will try this tonight.
Others have also said I need to do this under a bright light, too.

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