[Q] Very large "other" storage usage - One (M7) Q&A, Help & Troubleshooting

Hey guys, I posted this over on the AT&T Q&A two days ago, but haven't gotten a response, so i though't I'd throw it over here to get some help:
I've recently came back to Android after a longtime hiatus with iOS. Nonetheless, I've acquired a 64GB HTC One. Although they guy I got it from didn't specify it being rooted, the device has been, and I even found a rom.zip on the root of the card. I've since deleted it, however, I believe it was labeled "Stock AT&T, Rooted, Deoxed". That's all fine and whatever, as I planned on rooting the device anyway, however, I have a HUGE "Other" usage under storage. The total size of it is 14.75GB. Can someone explain what in the world is taking up that much space? I've ran an analysis using ES File Explorer, but it shows the folder taking up the most space is my music. I can't pinpoint where all this data is.

As far as I am aware "Other" includes system data and other files required by HTC; 14.75GB is A LOT, though, so I am assuming there is something wrong with that. I'd move the data I want to keep to my computer, fully format the device, install a ROM (custom or w.e) and then move that data back and see if there is still 14.75GB being occupied by "Other".

what android version do you have? if its on 4.2.2 you might have some sdcard files that havent been deleted from an update

This thread can be closed. I appreciate the help, guys, but I actually got the nerve to flash Android Revolution and it cleared everything up.

Related

[Q] Managing low internal memory on a custom rom

Hello everyone, new on forums but reading xda for quite some time. Now, I'm a proud owner of the One but i have some issues with it. I'm semi-noob in this area; i flashed roms and roms, rooted, flashed cwms, but it all went well, usually flawless, so I haven't faced the problems like this one. I presume it is a noob question, but i'm in desperate need of an answer because this is unuseable.
I installed CWM and made my device TAMPERED AND UNLOCKED after which I flashed ARHD custom rom. All was good but after flashing ElementalX my phone end up bootlooped on a logo (it was not optimized for this rom). I restored it BUT backup went wrong with backuping the data of apps and android_secure.img was missing, so itcould not load and read any of my 20gb of data on the device. i have (still) 3 backups and not only i can not delete them but i can only use one (MD5 sums match). I flashed a clean TrickDroid hoping that with following rules for a full wipe i will have a clean phone with only rom and few apps installed but instead things are still funky. I have 16gb of storage taken by unknown sources (those backups and files from cca. 100+ apps and big games (such as n.o.v.a. (i deleted obb files))) my folder with of music I backuped on my pc takes 15gb, but on phone it copied 10 albums and said that memory is full and that those songs have well over 10,12 mbs - they don't on a pc.
Any help? I tried to find and delete backups (with es file explorer and pc), I could not find them, I haven't mess with data because i don't know what I can delete. There may be a simple answer but I haven't find any so, with apologies if this was already disscussed, I would appreciate any help from you guys.

Storage issue

I was tinkering round this morning and looked into my devices storage and saw that 27gb of 32gb were being used.
Did some math on my own:
Apps: 2.82gb
Music: 3.23gb
Photos: 1.12gb
Other: 19.85gb:
-Nandroids: 9gb
-Titanium Back up 1gb
2 roms: 1.5gb
Somewhere in the "Other" category something is eating up 9gb of space. I used my file explorer and couldn't pin anything that big down. I am going to offload my nandroids but I shouldn't have to.
Anyone else run into this or know what this 9gb "other" hog could be
Is there an app or system setting I am missing to ID this?
Sprint HTC One
Running: D3rpONE
Found My Screenie...
tdubbs27 said:
Found My Screenie...
Click to expand...
Click to collapse
Your 'other' is really suspicious. Mine is ~7GB. I'd do a factory reset, easiest way IMO.
If you're flashing roms or doing backups with any other apps (CWM or something). I'm guessing they would go there. Check your download folder as well if you do a lot of downloading.
You may also try installing airdroid and using the desktop filemanager to whittle down your list as well.
Download Disk Usage. It shows you visually whats taking up space. It's amazing.
Thanks for advice using disk usage. I don't know why I didn't reinstall that sooner.
I did some digging and searching around the interwebs and found out this is a known issue. Other people have noticed it in droves. From my early intel: when you delete files you lose data blocks and they are marked as bad. If you ran dsk chk they would come up as corrupt. People are losing more storage space than I did.
2 solutions came up:
1. Reformat your SD: Copy everything to PC>reformat>copy everything back....time consuming but worked from what I could tell
2. There is an update that has been released overseas(asia, india, etc) that seems to fix this issue. It's a known HTC ONE issue so maybe someday I will see an update that will fix it.
If you are experiencing the same thing you can do some light reading:
Here: http://forum.xda-developers.com/showthread.php?t=1630914
or
Here: http://forum.xda-developers.com/showthread.php?t=1632999
Thanks for your help...
tdubbs27 said:
Thanks for advice using disk usage. I don't know why I didn't reinstall that sooner.
I did some digging and searching around the interwebs and found out this is a known issue. Other people have noticed it in droves. From my early intel: when you delete files you lose data blocks and they are marked as bad. If you ran dsk chk they would come up as corrupt. People are losing more storage space than I did.
2 solutions came up:
1. Reformat your SD: Copy everything to PC>reformat>copy everything back....time consuming but worked from what I could tell
2. There is an update that has been released overseas(asia, india, etc) that seems to fix this issue. It's a known HTC ONE issue so maybe someday I will see an update that will fix it.
If you are experiencing the same thing you can do some light reading:
Here: http://forum.xda-developers.com/showthread.php?t=1630914
or
Here: http://forum.xda-developers.com/showthread.php?t=1632999
Thanks for your help...
Click to expand...
Click to collapse
I'm definitely going to check on this
Sent from my HTCONE using xda premium
Also check if you are using Google play music and have a lot of playlists pinned. I believe that and movies actually show there in other.
Sent from my HTC One
I couldn't just let this rest. I like to flash roms and knew I would need strorage space for some nandroids in the future. Here are somethings I tried and had issues with.
Formatting the SD card: I could not for the life of me get this done.
-Nothing in TWRP
-Couldn't do it in windows
-Couldn't mount the sd in TWRP or regularly and get it to show up in windows file explorer as a drive to format
Eventual solution:
I formated the data in TWRP using the format data option. I copied everything over before I did it. When I came back I flashed a new rom and was still missing 7 gb. No apps, no music, nothing. SD card was empty still only showed 25 gb available.
Conclusion: I think I have some bad sectors in their somewhere. I read that I could go back completely to stock and try to star this whole process over.
One question: Can I unlock using HTCdev as many times as I want or is it a one time thing?
Anyone else in the same boat?
help...
tdubbs27 said:
I couldn't just let this rest. I like to flash roms and knew I would need strorage space for some nandroids in the future. Here are somethings I tried and had issues with.
Formatting the SD card: I could not for the life of me get this done.
-Nothing in TWRP
-Couldn't do it in windows
-Couldn't mount the sd in TWRP or regularly and get it to show up in windows file explorer as a drive to format
Eventual solution:
I formated the data in TWRP using the format data option. I copied everything over before I did it. When I came back I flashed a new rom and was still missing 7 gb. No apps, no music, nothing. SD card was empty still only showed 25 gb available.
Conclusion: I think I have some bad sectors in their somewhere. I read that I could go back completely to stock and try to star this whole process over.
One question: Can I unlock using HTCdev as many times as I want or is it a one time thing?
Anyone else in the same boat?
help...
Click to expand...
Click to collapse
If you go back completely to stock, your bootloader will probably still be unlocked (unless you relock and use an RUU). The code you got to disable your bootloader the first time around will work however many times you want. To be honest though, I wouldn't be surprised if that 7GB were used by the system ROM/frameworks and I'd be even less surprised if you still found files on your SD card in a .Trashes folder or something from earlier. Formatting data tends to leave weird remnants all over the place.
Also, +1 to the Google Music thing. Definitely shows up in other for me.
Rirere said:
If you go back completely to stock, your bootloader will probably still be unlocked (unless you relock and use an RUU). The code you got to disable your bootloader the first time around will work however many times you want. To be honest though, I wouldn't be surprised if that 7GB were used by the system ROM/frameworks and I'd be even less surprised if you still found files on your SD card in a .Trashes folder or something from earlier. Formatting data tends to leave weird remnants all over the place.
Also, +1 to the Google Music thing. Definitely shows up in other for me.
Click to expand...
Click to collapse
Thank you. It gives me more options and more to think about.
-Can't find anything substantial in a .trashes folder
-Dont use any Google Music services
Really wish I could truly reformat/check for bad sectors to find out if it's corrupt or just buggy...
tdubbs27 said:
Thank you. It gives me more options and more to think about.
-Can't find anything substantial in a .trashes folder
-Dont use any Google Music services
Really wish I could truly reformat/check for bad sectors to find out if it's corrupt or just buggy...
Click to expand...
Click to collapse
Do you have a custom recovery? If so, try running Fix permissions. It'll tell you for one if it hits any errors (because it finds files it can't change perms for), and may help with the issue (or use the Fix permissions tool in ROM Manager if you'd rather not use recovery).
Rirere said:
Do you have a custom recovery? If so, try running Fix permissions. It'll tell you for one if it hits any errors (because it finds files it can't change perms for), and may help with the issue (or use the Fix permissions tool in ROM Manager if you'd rather not use recovery).
Click to expand...
Click to collapse
-Ran fix permissions in recovery: no errors everything went as it should
-Ran fix persmissions in viper rom: terminal settings: no errors everything ran as it should
Is there a way to reformat the SD card/partition? I don't think the TWRP method really reformatted it. Just erased everything.
Clockwork gives you the ability to set a swap partition but not a true reformat
tdubbs27 said:
-Ran fix permissions in recovery: no errors everything went as it should
-Ran fix persmissions in viper rom: terminal settings: no errors everything ran as it should
Is there a way to reformat the SD card/partition? I don't think the TWRP method really reformatted it. Just erased everything.
Clockwork gives you the ability to set a swap partition but not a true reformat
Click to expand...
Click to collapse
Have you tried TWRP's advanced wipe? If you haven't, it's worth a shot, but I cannot stress enough that you should be careful. This is exactly the kind of problem that you can bork your phone trying to fix for no good reason.
Rirere said:
Have you tried TWRP's advanced wipe? If you haven't, it's worth a shot, but I cannot stress enough that you should be careful. This is exactly the kind of problem that you can bork your phone trying to fix for no good reason.
Click to expand...
Click to collapse
Your exactly correct on the last point. I am going to keep listening and looking. I think/hope/pray the update the internationals got can be applied some way in the future and may help out a bit. Just going to have to utilize some cloud storage a little better.
it's not totally/technically broke and I am not going to do more harm.
Thanks for all your help and suggestions
I've been having the same problem, but notice something interesting. My phone said I had almost 20GB in the other category, and I didn't know why.
I downloaded disk usage to get a detail view of what's going on in my storage and I was able to clear 12GB with just deleting old downloads, TWRP backups, Titanium Backups. Still cleaning house.
Also after doing some research, the data that's stored by your apps (ext. PS3 Trophies is a 8mb download, buts it's total size is 31mb on the phone) is counted in the Other section and not part of the app data. So the more apps u have like this installed, the more likely the Other section will balloon in size.
Remember, when u remove and app, it's stored data is still in the phone storage.
Sent from my HTCONE using xda premium
mprunty said:
I've been having the same problem, but notice something interesting. My phone said I had almost 20GB in the other category, and I didn't know why.
I downloaded disk usage to get a detail view of what's going on in my storage and I was able to clear 12GB with just deleting old downloads, TWRP backups, Titanium Backups. Still cleaning house.
Also after doing some research, the data that's stored by your apps (ext. PS3 Trophies is a 8mb download, buts it's total size is 31mb on the phone) is counted in the Other section and not part of the app data. So the more apps u have like this installed, the more likely the Other section will balloon in size.
Remember, when u remove and app, it's stored data is still in the phone storage.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
I use disk useage but it doesn't even show my max storage space as 32gb. It shows 26gb. See Screenshot: So I have 6gb that aren't even registering as available storage. I was trying to clean out some old app storage but the space they use is so small. Would they be worth it? I think the fact I am missing 6 gb is more troubling.
I could be wrong, but doesn't the phone only have 27GB of formatted space?
Sent from My Only "One"
any device with internal memory will lose some. this is the exact reason i havent gotten one yet bc im praying that sprint will get the 64gb version. i will say that if they are going to advertise a device at xyz gb then they should build in the extra needed for system so we actually get what we pay for. cloud storage and otg are there but still a slight pain in the butt.
guess ill be holding on to my evo lte for another yr or so.
xanmanz31 said:
cloud storage and otg are there but still a slight pain in the butt.
Click to expand...
Click to collapse
Is OTG standard in Android? Does the One need to be rooted?

[Q] Android directories questions

Hi, I'm new to this forum and to using an Android device in general. I have been a long time Windows user (made some attempts at Linux in the past) so I'm trying to get used to this new system. I couldn't resist changing my Nook to CM 10.1, followed everything exactly, and love the improvements on my Nook. I just have a question about how the files work. In File Manager, when I take a look at storage, there is "emulated", "sdcard1" and "usb0". I'm trying to understand these three folders and differentiate them. "sdcard1" and "usb0" contain nothing at the moment. Are they referring to an external sdcard and external usb? Under /emulated there is "0" and "legacy" which appear to show me the same information and files. Those files are my app files and personal files. Are they the same thing under different names? Why are there two?
Also, even though I did a factory wipe when installing CM, there are folders in "0" and "legacy" for some of the apps I had before that I didn't have after CM went into effect. Should I go through and delete Barnes and Noble data that used to be installed (and I no longer need), and some of the Google apps data that I'm not reinstalling? And last question, where do I find the folders where apps are actually installed? I was pleasantly surprised that all my data in "0" and "legacy" was intact after doing a factory reset with CWM.
These are probably incredibly dumb and simple Android questions but I had trouble finding this information. I've been reading through this forum for days and finding so much useful information. I am very grateful for verygreen and leapinlar's (and others) hard work, and I hope to understand my device better as time goes on.
-NookNoob
alexb54 said:
Hi, I'm new to this forum and to using an Android device in general. I have been a long time Windows user (made some attempts at Linux in the past) so I'm trying to get used to this new system. I couldn't resist changing my Nook to CM 10.1, followed everything exactly, and love the improvements on my Nook. I just have a question about how the files work. In File Manager, when I take a look at storage, there is "emulated", "sdcard1" and "usb0". I'm trying to understand these three folders and differentiate them. "sdcard1" and "usb0" contain nothing at the moment. Are they referring to an external sdcard and external usb? Under /emulated there is "0" and "legacy" which appear to show me the same information and files. Those files are my app files and personal files. Are they the same thing under different names? Why are there two?
Also, even though I did a factory wipe when installing CM, there are folders in "0" and "legacy" for some of the apps I had before that I didn't have after CM went into effect. Should I go through and delete Barnes and Noble data that used to be installed (and I no longer need), and some of the Google apps data that I'm not reinstalling? And last question, where do I find the folders where apps are actually installed? I was pleasantly surprised that all my data in "0" and "legacy" was intact after doing a factory reset with CWM.
These are probably incredibly dumb and simple Android questions but I had trouble finding this information. I've been reading through this forum for days and finding so much useful information. I am very grateful for verygreen and leapinlar's (and others) hard work, and I hope to understand my device better as time goes on.
-NookNoob
Click to expand...
Click to collapse
A factory reset with CWM does not effect your media files stored in internal memory. That is why they were still there.
Apps are actually stored in /data/apps, but you do not want to be messing with that if you are a noob. The earlier installed stock apps were erased in your factory reset.
This 0 folder is Android's attempt to isolate the media files of different users in their multi-user setup. User 2 would have a 10 folder.
Emulated is Android's new way of creating an emulated sdcard from /data. If you look in /data/media, you will see it is the same as emulated.
Sent from my Nook HD+ running CM10.1 on emmc.
/sdcard1 is the external micro sd slot / card and yes usb.....
Thanks, guys! Leapinlar, I don't plan on playing with anything in there. I just hope to better understand where my files are located and how some of these things work. New concepts for me. I really appreciate the help!

[Q] Safely Format Internal Storage

Hello all, and pardon the newbie question from me, as I've only really used nexus or AOSP ROMs on my devices.
I was searching the forums, and I found quite a few posts that were asking for help on fixing formatted internal storage resulting in a corrupted OS, but I was wondering how I would go about clearing my internal storage to make more room?
I'm currently using ARHD 12.1 (About to upgrade to 12.2) and I'm confused on why I only seem to have 16GB free with about 13+GB being used in the "Other" section.
I have a backup of my apps (1.5GB including data) and a backup of my ROM in TWRP (2.5GB) Even adding another 1GB just to make my point... would only render 5GB total used... so where is the other 8GB of data being stored?
Any help, or suggestions would be greatly appreciated.
Liskrig said:
Hello all, and pardon the newbie question from me, as I've only really used nexus or AOSP ROMs on my devices.
I was searching the forums, and I found quite a few posts that were asking for help on fixing formatted internal storage resulting in a corrupted OS, but I was wondering how I would go about clearing my internal storage to make more room?
I'm currently using ARHD 12.1 (About to upgrade to 12.2) and I'm confused on why I only seem to have 16GB free with about 13+GB being used in the "Other" section.
I have a backup of my apps (1.5GB including data) and a backup of my ROM in TWRP (2.5GB) Even adding another 1GB just to make my point... would only render 5GB total used... so where is the other 8GB of data being stored?
Any help, or suggestions would be greatly appreciated.
Click to expand...
Click to collapse
I'm having 19.86 GB used, 8.6 in the "other" category
a opened the internal storage on my PC and added all the folder's sized by a calculator and the sum was about 12.65 GB.
almost same as yours
there is a video on youtube (I didn't watch it yet) about a fix for the One's internal memory after the 4.2.2 update.
memory
Liskrig said:
Hello all, and pardon the newbie question from me, as I've only really used nexus or AOSP ROMs on my devices.
I was searching the forums, and I found quite a few posts that were asking for help on fixing formatted internal storage resulting in a corrupted OS, but I was wondering how I would go about clearing my internal storage to make more room?
I'm currently using ARHD 12.1 (About to upgrade to 12.2) and I'm confused on why I only seem to have 16GB free with about 13+GB being used in the "Other" section.
I have a backup of my apps (1.5GB including data) and a backup of my ROM in TWRP (2.5GB) Even adding another 1GB just to make my point... would only render 5GB total used... so where is the other 8GB of data being stored?
Any help, or suggestions would be greatly appreciated.
Click to expand...
Click to collapse
hi,
since u have root, u should have a system backup in ur twrp folder too, dont tell me u install a new system without backup lol. look in the twrp folder, otherwise, u can check ur space in settings, just tap on the text there.
peace
Robert
as u r rooted, dont u use es file explorer? bcs there u can explore all ur files, everywhere.
Robert C. said:
hi,
since u have root, u should have a system backup in ur twrp folder too, dont tell me u install a new system without backup lol. look in the twrp folder, otherwise, u can check ur space in settings, just tap on the text there.
peace
Robert
as u r rooted, dont u use es file explorer? bcs there u can explore all ur files, everywhere.
Click to expand...
Click to collapse
I always make a backup every week, and after new ROMs. I know where the TWRP backup is, and I have moved it out, but there is still A LOT of space being used.
The settings in HTC Sense 5 aren't all that detailed, tapping the text in the storage settings works on pure AOSP ROMs but not in Sense.
The file explorer doesn't add up, and I feel that there are a lot of unused files there that were left over from previous ROM installs.
--
[POSSIBLE SOLUTION]
I was able to find this video that seems like it will do exactly what I want.
I'm going to try it later tonight and I will report back. Its basically just wiping the internal SD Card through TWRP (or choice recovery) and sideloading the Zipped ROM back to the phone. A bit riskier than I would like, but it seems like it will do the trick. Thanks for all the help though
Okay, so by following the video tutorial by TheSmokingAndroid found HERE I was able to clear out the space. Here is an "after" screenshot for comparison. This is a fresh install of ARHD 12.2 with only the Google apps installed.
I hope this helps some people regain the space lost in the 4.1 to 4.2.2 transition.
MODs - Please mark this thread as "solved" as it has fixed my original issue. Thanks
Liskrig said:
Hello all, and pardon the newbie question from me, as I've only really used nexus or AOSP ROMs on my devices.
I was searching the forums, and I found quite a few posts that were asking for help on fixing formatted internal storage resulting in a corrupted OS, but I was wondering how I would go about clearing my internal storage to make more room?
I'm currently using ARHD 12.1 (About to upgrade to 12.2) and I'm confused on why I only seem to have 16GB free with about 13+GB being used in the "Other" section.
I have a backup of my apps (1.5GB including data) and a backup of my ROM in TWRP (2.5GB) Even adding another 1GB just to make my point... would only render 5GB total used... so where is the other 8GB of data being stored?
Any help, or suggestions would be greatly appreciated.
Click to expand...
Click to collapse
so this is how you fix it
1- get EX Explorer (or any Root Explorers) you have to be Rooted
2- go to your Root folder wich means "/"
3- there is a folder called "Storage"
4- inside there is 3 folders
5- if you will flash ARHD 12.2 i suggest you to delete every thing in that folder (it will delete your files like music, documents,,,etc)
6- if this didnt work your can install RUU and it will fix it

[Q] titanium backup broken- only backs up to internal memory

Hi,
Just got a new LG L90 and wanted to back it up. On my old phone, I used TB and it worked ok most of the time.
But this newer version only backs up to the internal memory which is a no-no. After I discovered that it was defaulting to internal memory, I moved the directory to the sd card, went into prefs and changed it to the sd card. I figured something was wrong when TB claimed there were no backup files in the directory when clearly there were.
But I did a backup anyway, pointing to the SD card, yet it went right back into internal memory.
No error messages, just doesn't work.
Fixable, or get something more modern?
Thanks.
fletchb1 said:
Hi,
Just got a new LG L90 and wanted to back it up. On my old phone, I used TB and it worked ok most of the time.
But this newer version only backs up to the internal memory which is a no-no. After I discovered that it was defaulting to internal memory, I moved the directory to the sd card, went into prefs and changed it to the sd card. I figured something was wrong when TB claimed there were no backup files in the directory when clearly there were.
But I did a backup anyway, pointing to the SD card, yet it went right back into internal memory.
No error messages, just doesn't work.
Fixable, or get something more modern?
Thanks.
Click to expand...
Click to collapse
I tried uninstalling and reinstalling, same thing. I looked closer and found out what is going wrong. It is defaulting to /mnt/sd but that is pointing to internal memory. I am not sure if this is a LG or Android problem but anyway, I found the real location but it won't let me select it for some reason. Did kitkat move away from /mnt locations? I am going to keep digging .. I don't know android that well but know general linux and /mnt was used for years.
fletchb1 said:
I tried uninstalling and reinstalling, same thing. I looked closer and found out what is going wrong. It is defaulting to /mnt/sd but that is pointing to internal memory. I am not sure if this is a LG or Android problem but anyway, I found the real location but it won't let me select it for some reason. Did kitkat move away from /mnt locations? I am going to keep digging .. I don't know android that well but know general linux and /mnt was used for years.
Click to expand...
Click to collapse
Google introduced new security features in KitKat. Apps are no longer allowed external sdcard access without some kind of patch. I use, with CM11 and also LG Stock, Xposed framework with 3 other modules. They are "HandleExternalStorage", "KitKat SD Card Full Access", and "XInternalSD". I also use Link2SD to help conserve user data space.
shinobisoft said:
Google introduced new security features in KitKat. Apps are no longer allowed external sdcard access without some kind of patch. I use, with CM11 and also LG Stock, Xposed framework with 3 other modules. They are "HandleExternalStorage", "KitKat SD Card Full Access", and "XInternalSD". I also use Link2SD to help conserve user data space.
Click to expand...
Click to collapse
Thanks..I did some reading and stumbled apon this info. Surprised TB is not away of the issue though. I found something in the playstore that changes permissions and now it is working.
I guess I need to relearn the newer androids as I am coming from 2.3
Thanks again.

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