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broken camera and 2 dead pixels out of the box

I received my shipment today.
The very first thing I did after signing in was update the system to 4.1.1.
After playing for a few minutes I noticed a dead or stuck pixel on the right side of the screen. I ran the display test app and found another dead pixel in the middle of the screen.
I tried the camera with Google hangouts and Skype and all I get is garbled green signal. Using the nexus 7 camera launched yielded the same result.
Doing a full factory reset did not fix the problems.
Needless to say this going back. I'm disappointed that this excellent device is having these quality issues.

I have a single dead pixel on the very edge. It's only visible on a completely black screen so I'm gonna live with it.
Good luck with your return.
Sent from my Nexus 7 using xda app-developers app

redmonke255 said:
I have a single dead pixel on the very edge. It's only visible on a completely black screen so I'm gonna live with it.
Good luck with your return.
Sent from my Nexus 7 using xda app-developers app
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I would recommend you get it exchanged. At the end of the day its still a defect. Maybe wait a little while so they have more stock to ship another one.

dublued said:
I would recommend you get it exchanged. At the end of the day its still a defect. Maybe wait a little while so they have more stock to ship another one.
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I got mine from staples so I'll have to deal with them. I'll wait until they have stock.
Sent from my Nexus 7 using xda app-developers app

They have a little thing in the booklet. I think its referring to dead pixels. It was kind of confusing tho
Sent from my Nexus 7 using Tapatalk 2

Shano56 said:
They have a little thing in the booklet. I think its referring to dead pixels. It was kind of confusing tho
Sent from my Nexus 7 using Tapatalk 2
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Do you know what page its on? I didn't see any mention of it
Edit: never mind, I see it in the warranty booklet under the LCD defect policy

Replacement phone is different than the faulty phone

Bought nexus 4 last month it was 301k then found its volume down button doesnt work so called Google managed to get replacement so Today I received my replacement phone which surprisingly 301k but after playing with it whole day I've found many difference between my new one and the faulty one.
The screen is much brighter in the faulty one, white looks very bright which looks very good but screen is kinda yellowish on the new one. I've installed pa ROM on both phone because its colour calibration is much better than stock, however blue colour looks natural on my new phone that's probably because of yellowish screen but on the other it hurts my eyes as its screen is bright.
Vibration is little bit strong on the new phone.
Sound through earpiece was louder on the faulty one but not that loud on my new phone but I still think its loud.
Phone gets warm quickly on the new one. Therefore faulty one has best benchmark score.
Camera is good on the both but on the new one camera lens placed very accurately.
Battery life is same but new phone charges quicker than the faulty one. Left them on charge today new phone was full charged after approx. 2.15 hr and faulty one was full charged after 2.35 hr.
Pressing buttons experience good on new phone but on the faulty one buttons are hard to press.
That's all I have found sending my phone back to Google tomorrow but I liked the faulty one screen looks very vibrant and bright if I could fix the volume button I would have kept it. By the way has anyone else noticed any difference on their replacement phone. I could make a video but don't have any camera but managed to take a photo of both phone.
Sent from my Nexus 4 using xda premium

Reboot into bootloader check hw revision. Old is probably 10 new is probably 11.
Sent from my Nexus 4 using Tapatalk 2

Both is rev 11 device
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droidmakespwn said:
Reboot into bootloader check hw revision. Old is probably 10 new is probably 11.
Sent from my Nexus 4 using Tapatalk 2
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I don't believe the revision changed anything of this nature. Spreading these types of rumors are what makes all the dummies go and rma when they're is nothing wrong with the current phone..
To the op... You are saying that both phones are turned all the way low with brightness? Your old one hurts your eyes when turned down?
I think every phone will look a little different but it could be due to using different versions of the rom and Kernal you are using. To compare you should bring them both to stock and make sure they are using the same versions.
Sent from my Nexus 4 using xda app-developers app

Not all phones are exactly the same. I would suggest find a ROM/kernel / and color preset found in XDA That makes your phone to your liking. Unless you feel like u have a serious issue then get another replacement.
Sent from my Nexus 4 using xda premium

Well neither I'm saying something wrong with my new phone nor saying I'm gonna RMA my device. Just feeling but wired that new one has different things than old one. yes I've installed same ROM on both and same brightness level but the display is just a bit yellowish believe me or not on stock you can see the difference.
Sent from my Nexus 4 using xda premium

I noticed similar differences. I have had my rev10 for 2.5 months now and just bought a rev11 this week and definitely noticed a little more of a yellowish coloring on the new one. I also did notice the 11 did have a stronger vibrate than my 10 did. I did not however notice any differences in the earpiece quality.
Sent from my Nexus 4 using xda app-developers app

Screen being a bit yellowish is a good thing cause less chance to get yellow spot which I had on my first nexus from first batch. This is my third nexus by the way and I have to say I have had different experience with three of these phone
Sent from my Nexus 4 using xda premium

Give the screen some time to cure. The yellow will go away. The glue needs to dry
Sent from my Nexus 4 using xda premium

small blue dot only on camera

hello everyone. had the one for 3 weeks now. I just noticed a very small blue dot almost at the center of my screen when taking pics or recording videos. I could only see it on camera mode though. on home screen it does not appear. ran dead pixel test and did not find anything. I been searching forums and found nothing similiar . I'm debating on returning it or is there a fix for this. I'm completely stock, unrooted for now.

Is it in your photos?

Yes. I just tried it.
Sent from my HTCONE using xda app-developers app

Sent from my HTCONE using xda app-developers app

If u look at the same spot where the dot is and compare it to the app drawer, u can't see it.
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Just curious here but does it show on both front and back camera's or just one?
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Just on the rear facing one. I hope it's a software issue, not hardware . I don't want a refurbished one.
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eldominicat43 said:
Just on the rear facing one. I hope it's a software issue, not hardware . I don't want a refurbished one.
Sent from my HTCONE using xda app-developers app
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At this stage, you likely won't get a refurb.
That said, it looks like your camera actually has a dead sensor. Not sure what, if anything, you can do to try to clear it up short of taking in the phone.
It obviously isn't the screen.

Ya, I am no genius on this subject by no means but that pixel would be considered stuck instead of a dead pixel. If it is on the software end of things then going through the various colorize settings in that particular camera mode and taking snapshots may release it. Maybe even a factory reset may release it back to normal.
Then again it may be a warning sign that that pixel is about to go dead too I guess. I really hope you get this cleared up for sure and I for one would be very curious as to just what is going on here. Thanks.
Edit: referring to the camera may have a dead sensor as said above, I would have thought that it would have shown that way with recording too. Maybe not though...

Thanks guys I'll try to take it back as soon as I can
Sent from my HTCONE using xda app-developers app

My HTC One has the exact same issue but it's on the very edge of the screen so much less offensive then where yours is.
It's a hot pixel on the camera sensor that only shows up when the ISO is cranked up. For DSLR's, software (at the factory or even on camera) is used to "map out" these hot pixels. Perhaps we have something similar on our phones that can be accessed.. have you tried a hard reset?

Blue dot
Yeah I recently purchased mine but unlocked and I have the same problem, seems to happen when it is on high ISO. I was reading into the hot pixel thing which happens in other cameras, but they say they go away but can persist. I am debating to wait or exchange it, but these phones are back-ordered :/

Considering that your hot pixel is near the center of the screen, I would consider exchanging it (if possible). While it's true that they can sometimes go away on their own, my experience (with DSLR's at least) has led me to not rely on this happening (I have a few hot pixels on my DSLR that have appeared and NOT gone away in the last few years).

I have a similar problem I have a little green dot on the corner of my screen
Sent from my HTCONE using xda premium

The HTC One

Hey guys I'm in need of an upgrade and I think the HTC One is the answer!
I was wondering if you could please give me feedback on your experience so far.
All I know about the cons like
Can't change battery
No SD card...
So how is the battery life etc??
Thanks
Sent from my GT-I9000 using xda app-developers app

TechMennis said:
Hey guys I'm in need of an upgrade and I think the HTC One is the answer!
I was wondering if you could please give me feedback on your experience so far.
All I know about the cons like
Can't change battery
No SD card...
So how is the battery life etc??
Thanks
Sent from my GT-I9000 using xda app-developers app
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Click to collapse
Read through all the posts in General and you'll get your information. Like I tell everyone, buy the phone because you want it, not because someone else sold it to you.

The storage is just enough for me. It would be nice to have a sd card slot though. Battery life lasts 12 hours for me on a regular day. Matters how much you use it of course. The main thing that sold me on the phone was Sense.
Sent from my HTCONE using Tapatalk 4

Have it and don't recommend. I'd wait for the next nexus. I've been disappointed with the camera on the One. 2nd One with camera issues, purple and/or red tint. Otherwise solid phone.
Sent from my HTCONE using xda app-developers app

Pros: great screen, front speakers are awesome, nice build, fast, great front camera, good size, great reception, awesome in red, I like the notification LED
Cons: back camera sucks compared most other phones (pictures are pixelated), battery life could be better but it's manageable, charges really slow
Noted: You quickly adapt to the lack of a menu button, takes great pics in the dark, Sense is probably the best skin available, the TV app is really useful.
Verdict: Not bad for a "phone", I think i would have personally liked the S4 better. My 14 year old daughter has one too and loves it.I'll be getting the Note 3 once its affordable and selling this one.

Have one, don't recommend. HTC refuses to pay attention to details such as build quality. It refuses to fix the purple tint issue. The camera is overrated. The battery life is only decent. You can't get S-off on certain hboots.
Wait for the Nexus 5. It looks freaking sweet.

TechMennis said:
Hey guys I'm in need of an upgrade and I think the HTC One is the answer!
I was wondering if you could please give me feedback on your experience so far.
All I know about the cons like
Can't change battery
No SD card...
So how is the battery life etc??
Thanks
Sent from my GT-I9000 using xda app-developers app
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Click to collapse
Wait it out bro. This phone is 5 months old and hasn't smelled an update. You have to worry about pink camera issue, the build quality gamble, and who knows if 32gb is enough for you. Wait it out instead of jumping so quickly
Sent from my HTCONE using Tapatalk 4

I, personally, love mine. No camera issue, fast as hell, and we haven't seen an update to 4.2.2 because HTC is jumping right to 4.3 within the next couple weeks.
I've not had a better smart phone experience and I owned a RAZR HD and a galaxy s iii
Sent from my HTCONE using XDA Premium 4 mobile app

I love my HTC One. Like everyone else said, the battery could be better but I'm running complete stock so maybe a custom ROM would help the battery. As for the camera issue, HTC said that they would fix it with the 4.3 update so I wouldn't worry about that. The only thing is that this phone is I think five months old so if you really want a HTC phone, then go for it. I would take this over the S4 and the next Nexus mainly because of HTC Sense. And the specs are as good as the competitors so it all comes down to preference of UI and features. My One has never frozen on me and I've had it for two months. Great phone and would definitely recommend it. Let us know what you decide!
EDIT: Sorry I got off track and forgot to answer your questions. The battery lasts me about 10-11 hours but that's on stock. The storage is more than enough to have for another two years. And like I said, my One has never frozen on me so no need for a battery pull. And I'm sure that HTC made the charging of the phone take longer to conserve the overall life of the battery but mine charges pretty fast. It's not slow but it's not super fast either.
Sent from my HTC One using XDA Premium

This phone uses the older generation of Gorilla glass, people from the Taiwan forums are reporting that the 4.3 update doesn't fix the camera tint, and I get around 14 hours battery life with moderate use. This phone is already outdated and you would be a fool to pay $600 for it when there are much better phones just around the corner.

XaoSilentrzk said:
Wait it out bro. This phone is 5 months old and hasn't smelled an update. You have to worry about pink camera issue, the build quality gamble, and who knows if 32gb is enough for you. Wait it out instead of jumping so quickly
Sent from my HTCONE using Tapatalk 4
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Lol there have been 2 updates

bigdaddy619 said:
Lol there have been 2 updates
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Excuse me... I didn't notice the MINOR non 4.2.2 updates
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XaoSilentrzk said:
Excuse me... I didn't notice the MINOR non 4.2.2 updates
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lol

Camera Quality and Volume issues

Hello,
I am about to send in my HTC One for a warranty claim, however I want to verify is someone experienced the same issues before.
First of all, taking pictures is a pain with my HTC One. The auto-focus works terribly and it barely makes the picture any more clear when I focus on something.
See the following image as an example:
http://oi42.tinypic.com/2199xs1.jpg
I do notice that when I record a video, it goes slightly better. It seems to have a much better focus, but still not the same as one of my friends who has the same phone. Which brings me to the following issue.
The volume of my friends phone (Black HTC ONE) is a LOT louder.
He has a stock phone, no custom rom, not even rooted. And his volume is just way louder.
I myself have only rooted my phone, and no custom rom, neither have I ever tried any volume tweaks.
Is anyone familier with any of these issues?
And am I recommended to send my phone back for warranty?
Thanks in advance,
Tobie

Same here man. I get the same camera problems so I'm sending my unit back. I don't know about the volume issues however. But images won't focus at ALL only when its stuff that's nearby even if I have macro on or off.
Sent from my HTC One using XDA Premium 4 mobile app

I heard that in the latest update HTC decreased the maximum loudness of the speakers to prevent damage to them. If you've taken the update and your friend hasn't that may be the difference.
Sent from my HTC One using Xparent Red Tapatalk 2

ImagioX1 said:
I heard that in the latest update HTC decreased the maximum loudness of the speakers to prevent damage to them. If you've taken the update and your friend hasn't that may be the difference.
Sent from my HTC One using Xparent Red Tapatalk 2
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I hope they did. My phone is stupid loud (Verizon version) to the point where I almost have to turn alarm volume almost all the way down so it doesn't scare me awake in the morning hahaha.
Sent from my HTC One

croppz said:
I hope they did. My phone is stupid loud (Verizon version) to the point where I almost have to turn alarm volume almost all the way down so it doesn't scare me awake in the morning hahaha.
Sent from my HTC One
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I'm on 4.3 maximus and selected the option to have increased loudness like in the old versions. Alarms can be stupid lol. I just turn the volume down.
Sent from my HTC One using Xparent Red Tapatalk 2

ImagioX1 said:
I'm on 4.3 maximus and selected the option to have increased loudness like in the old versions. Alarms can be stupid lol. I just turn the volume down.
Sent from my HTC One using Xparent Red Tapatalk 2
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Welcome to HTC One forum, quite enjoyed your rom while I had One XL.
Sent from my HTC One

Thug_4_Life said:
Welcome to HTC One forum, quite enjoyed your rom while I had One XL.
Sent from my HTC One
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Nice to see you again dude. I got me a one now so you'll probably see MagioROM one coming soon. Just keep an eye one the development section.
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