SIP account details is missing "Authentication Username" - One (M7) Q&A, Help & Troubleshooting

I have a Sprint HTC One and asked this question in my phone's forum but have not gotten any answer yet. Part of the question is actually directed to owners of the international HTC One so I figured I'd post my question directly in this forum.
On the Sprint version of the HTC One, if you go under Settings-> Call ->Accounts and try to add a SIP account for internet calling, the setting "Authentication username" is MIA.
This setting is required in order to get the SIP account setup properly. Without it, I keep getting the "Authentication failed" error. This very setting is available on my Nexus 4. However, my N4 is running 4.2.2. So I'm not sure whether the root of the issue is Android 4.1.2 or is this an HTC Sense issue.
I called HTC this morning and they were not very helpful in the sense that the rep did not know much about this whole internet calling thing. He looked at multiple other HTC devices and none had the setting so he thinks that it is either not required, or the carrier decided to have it removed. However, he only had carrier versions, and did not have the international version, or the developer edition. My guess is that the issue is present on all the Sense versions of android 4.1.2, or Android 4.1.2 for that matter.
However, I do not have the international HTC One or the developer edition to verify. So can anyone with an HTC developer edition, and/or the regular international version take a look at the settings available on their phone and tell me whether the "Authentication username" setting is present? See the screenshots of the SIP account details screen I'm talking about. You will notice that the setting I'm inquiring about is not present (on my phone that is).
If your phone is also missing the setting, can anyone with knowledge on this setting tell me whether they've been able to setup a SIP account without any issue (and w/o this setting) using the android native SIP account settings? If so how did you workaround the missing setting?
Any help is appreciated.
Thanks!

Can anyone please take a look in the SIP Account settings details and tell me if they are also missing the Authentication Username setting? That's all I need at the moment in order to confirm that the fact that my phone is missing the setting has nothing to do with the carrier, but rather HTC and/or Android 4.1.2.
Thanks!

R2D2_SW said:
Can anyone please take a look in the SIP Account settings details and tell me if they are also missing the Authentication Username setting? That's all I need at the moment in order to confirm that the fact that my phone is missing the setting has nothing to do with the carrier, but rather HTC and/or Android 4.1.2.
Thanks!
Click to expand...
Click to collapse
setting not there on my HTC_001 phone on 4.1.2, but as you say it is there in my N4 on 4.2.2. hope that helps.

fridgeman said:
setting not there on my HTC_001 phone on 4.1.2, but as you say it is there in my N4 on 4.2.2. hope that helps.
Click to expand...
Click to collapse
Thanks fridgeman. That helps a lot. At least I know it's not Sprint who had it removed. Now I guess all I need to find out is whether the problem is in Android 4.1.2 or whether HTC created it when they baked Sense into AOSP. That's going to be a much harder task as I assume all N4 and GNex are now running 4.2.2.
One thing you could do though is update the thread once the 4.2.2. Sense OTA update rolls out on your phone. It'll get on your phone a good 5-6+ months earlier than on mine (if not more), so if the setting is still missing, we can officially blame it on HTC.
Thanks again!

R2D2_SW said:
One thing you could do though is update the thread once the 4.2.2. Sense OTA update rolls out on your phone. It'll get on your phone a good 5-6+ months earlier than on mine (if not more), so if the setting is still missing, we can officially blame it on HTC.
Thanks again!
Click to expand...
Click to collapse
Not a problem, if/when it arrives i will have a look and post here.

Great! Appreciate it. Thanks!
Sent from my HTCONE using Tapatalk 4 Beta

Setting not there on 4.2.2
Sent from my HTC One using Tapatalk 2

Thanks! So it's clearly HTC screwing up on this one. That sucks!
Thanks a million. I know not to get my hopes up too much, even though I'll probably get this update in a year .
Sent from my HTCONE using Tapatalk 4 Beta

Related

Facebook Messenger Sms/Mms enable missing?

Just got my HTC one, non rooted, stock firmware.
When i downloaded facebook messenger and tried to enable it to hijack sms/mms by going to the options screen, the option to enable it is missing. Funny that it works on my xperia z but not htc one.
Anyone with the same issues? Or did i get a weird set?
klyzon said:
Just got my HTC one, non rooted, stock firmware.
When i downloaded facebook messenger and tried to enable it to hijack sms/mms by going to the options screen, the option to enable it is missing. Funny that it works on my xperia z but not htc one.
Anyone with the same issues? Or did i get a weird set?
Click to expand...
Click to collapse
anyone?
I happened to find the same thing on one of my phone.
The option is here on my Galaxy Note but not on my Acer Gallant. What's weird is that I have not seen a lot a people talking about this.
SMS settings disappeared after I upgraded from Android 4.0.4 to 4.1.2. Hope they fix it soon. Reported it. If anyone knows how to fix, please tell us. Thanks.
I also have this issue and have been searching for a fix with no result. It is a direct result of an upgrade to a 4.1+ base from 4.0.x. I have tried modifying build prop values to see if facebook messenger was somehow disabling the feature based on android version but have not had any luck. What is curious is if you restore messenger from a backup made on a working ROM/device, it does enable the setting briefly and for a single use. Once the app realizes it's authentication is out of sync with Facebook main it requires you to resync and you will lose the feature again. I have found minimal forum posts about it, I believe some other devices are free from issue on 4.2.x though.

[Q] Native HTC Mail App Question!

Hi. My wife is a new HTC One owner....and is having a hard time.
She wants to use the native email app...as its good with using more then one gmail account...but it wont scale down to fit the screen. Is driving her batty. Is there a setting she is missing. I know the gmail app does that perfectly but isnt good with more then one account (or is it with the new update????)
Please someone....help
CSW
This frustrates me as well. While it does auto scale text emails it doesn't work on images. I've done quite a bit of searching and found no solutions for the stock mail app. And no, there are presently no settings you're missing. However the solution is coming; 4.2.2 has an option for this which will hopefully translate to sense 5
Best you can do for now is switch to a different app or rotate the phone.
Sent from my HTC One using xda app-developers app
My solution so far....
Xerro-Five said:
This frustrates me as well. While it does auto scale text emails it doesn't work on images. I've done quite a bit of searching and found no solutions for the stock mail app. And no, there are presently no settings you're missing. However the solution is coming; 4.2.2 has an option for this which will hopefully translate to sense 5
Best you can do for now is switch to a different app or rotate the phone.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
My solution so far is a mixed bag.
Ive tried just putting my three gmail accounts in gmail and forgetting the native mail client. It solved the scale problem perfectly....but it doesnt have an All inbox..and switching from one e-mail to another was a pain in the ars.
I then went to aqua mail.....and so far thats the one im using.
Can you please (please) tell me more about how the e-mail will change in 4.2.2? That sounds interesting....have you heard when its coming (to the states and at&t)?
Thanks
CarlosSpiceyw said:
My solution so far is a mixed bag.
Ive tried just putting my three gmail accounts in gmail and forgetting the native mail client. It solved the scale problem perfectly....but it doesnt have an All inbox..and switching from one e-mail to another was a pain in the ars.
I then went to aqua mail.....and so far thats the one im using.
Can you please (please) tell me more about how the e-mail will change in 4.2.2? That sounds interesting....have you heard when its coming (to the states and at&t)?
Thanks
Click to expand...
Click to collapse
Hmm good to know, thanks, maybe I'll try that client!
Here's some who find 4.2.2 has helped them with this issue:
http://forums.androidcentral.com/htc-one-x/178937-converted-ios-frustrated-email.html
Now that I think more about this it could be that 4.2 specifically improves this for Gmail, while the manufacturer apps may not (like HTCs)... But I still maintain hope that the added option in 4.2 will translate into the other one too. But to answer your question specifically the change is just a toggle switch.
It seems kind of stupid that this is even an issue considering how basic it is...All because android doesn't seem to play nice with HTML in email apparently
Sent from my HTC One using xda app-developers app
Edit: oh and about when we get the OTA, soon... ish... Hopefully... a lot of Europe got it last week so others shouldn't be terribly far behind. Keep an eye on the HTC One mega thread here on XDA, it'll likely show up in there first when it hits other regions.

[Q] Removing the crud that comes bundled

Hi Guys.
I just got myself a HTC One on O2, black, not that it matters.
I'd like to stick with the original software for a little while at least to test it out. Eventually I'll load it with Cyanogenmod but I think only nightlies are available at the moment.
In the mean time however I would at the least like to remove all the crap that comes bundled that I don't want. Like twitter.
Whats the least invasive way to remove all the crap.
I will eventually flash cyan but I'd like to avoid major changes for now if possible, although I'm guessing I'm gonna have to at least root it.
bigmonmulgrew said:
Hi Guys.
I just got myself a HTC One on O2, black, not that it matters.
I'd like to stick with the original software for a little while at least to test it out. Eventually I'll load it with Cyanogenmod but I think only nightlies are available at the moment.
In the mean time however I would at the least like to remove all the crap that comes bundled that I don't want. Like twitter.
Whats the least invasive way to remove all the crap.
I will eventually flash cyan but I'd like to avoid major changes for now if possible, although I'm guessing I'm gonna have to at least root it.
Click to expand...
Click to collapse
In the short term, I would just disable rather than delete. Same net effect, but without messing with /system, which you will lose anyway if you flash CM.
Regards,
Dave
bigmonmulgrew said:
Hi Guys.
I just got myself a HTC One on O2, black, not that it matters.
I'd like to stick with the original software for a little while at least to test it out. Eventually I'll load it with Cyanogenmod but I think only nightlies are available at the moment.
In the mean time however I would at the least like to remove all the crap that comes bundled that I don't want. Like twitter.
Whats the least invasive way to remove all the crap.
I will eventually flash cyan but I'd like to avoid major changes for now if possible, although I'm guessing I'm gonna have to at least root it.
Click to expand...
Click to collapse
I would s-off with revone, change the CID to something like HTC__001 and then flash a 401 ruu, this will effectively debrand your device. You could of course aso try out the google edition CID and RUU but give sense 5 a try, sense 5 is really really good
godutch said:
I would s-off with revone, change the CID to something like HTC__001 and then flash a 401 ruu, this will effectively debrand your device. You could of course aso try out the google edition CID and RUU but give sense 5 a try, sense 5 is really really good
Click to expand...
Click to collapse
I've hated sense up until sense 5 and love it, I agree best way would be just to disable them. That's what I did before I rooted.
Sent from my HTC One using xda app-developers app
foxmeister said:
In the short term, I would just disable rather than delete. Same net effect, but without messing with /system, which you will lose anyway if you flash CM.
Regards,
Dave
Click to expand...
Click to collapse
Sadly some have Disable greyed out, I'm disabling some though. I'm gonna leave most of them until I can try them out properly.
The other thing is that there are a lot of sync accounts. I can disable the sync but not remove the accounts, any ideas
bigmonmulgrew said:
Sadly some have Disable greyed out, I'm disabling some though. I'm gonna leave most of them until I can try them out properly.
The other thing is that there are a lot of sync accounts. I can disable the sync but not remove the accounts, any ideas
Click to expand...
Click to collapse
you can just hide them from the app drawer for now, and keep the app sync and notifications for the apps disabled
bigmonmulgrew said:
Sadly some have Disable greyed out, I'm disabling some though. I'm gonna leave most of them until I can try them out properly.
The other thing is that there are a lot of sync accounts. I can disable the sync but not remove the accounts, any ideas
Click to expand...
Click to collapse
Just don't activate the accounts you don't use. The phone will never bother you about syncing other accounts and you'll forget about it soon enough. I have my Google account, FB/Twitter and Dropbox active and the phone's never bothered me about activating others, if that's what you're worried about.
My advice: learn to root if you haven't already, and run rom cleaner if the rom you want supports it (I'm on ARHD 12.1 w/a standard rom cleaner run, phone is super fast with very low battery consumption)

[Q] HTC One 4.2.2/4.3 - Connect to Cisco LEAP WiFi?

Hello there!
Anybody knows, if it is possible to configure the HTC One to connect to Cisco LEAP WiFi network? (EAP 802.11x security).
I read that Android has a general problem with it, but there is a workaround for rooted users, unfortunately nobody mentioned details (except for some wifi_supplicant file).
Do you have any ideas how to resolve this issue?
I'm rooted of course.
Thanks!
davebugyi said:
Hello there!
Anybody knows, if it is possible to configure the HTC One to connect to Cisco LEAP WiFi network? (EAP 802.11x security).
I read that Android has a general problem with it, but there is a workaround for rooted users, unfortunately nobody mentioned details (except for some wifi_supplicant file).
Do you have any ideas how to resolve this issue?
I'm rooted of course.
Thanks!
Click to expand...
Click to collapse
If you're on Android 4.2.2 (I'm on AOKP 4.2.2 for Nexus 4) then Advanced LEAP Wifi from the Play Store works just fine. However, the same app does not work on Android 4.3 - It force closes.
I have not tested this myself but it seems possible to edit the wifi_supplicant.conf file and be done with it, but to do that you must be rooted. If you're also a fellow IBMer, send me a PM and we can continue this over Sametime
Quiksilver78 said:
If you're on Android 4.2.2 (I'm on AOKP 4.2.2 for Nexus 4) then Advanced LEAP Wifi from the Play Store works just fine. However, the same app does not work on Android 4.3 - It force closes.
I have not tested this myself but it seems possible to edit the wifi_supplicant.conf file and be done with it, but to do that you must be rooted. If you're also a fellow IBMer, send me a PM and we can continue this over Sametime
Click to expand...
Click to collapse
Great to see that a fellow IBMer saw this post I sent a PM just now. I hope there can be something done in this issue. :good:

[Q] Cant send unicode characters to iPhone?

Hi,
So I'm having a lot of trouble trying to configure a solution to this problem! When I text my girlfriend who is French, her iPhone can't receive accented characters, it instead replaces them with other characters. I presume this is a problem with the Unicode settings on my phone but can't find much information on this topic anywhere! I have a Samsung galaxy s i9000 international triband, baseband I900XXJVT running cm10.1.3 (android 4.2.2). I live in.new Zealand and I'm with 2degrees as my provider, have recently switched from skinny due to band issues. Any help would be much apprecjated ! Thanks!!
Hi There,
dont know if i can really help.
i'm also on 2degrees, were the messages working correctly on skinny?
have you tried texting the same message to another Iphone? or another phone?
and/or texed from another phone to her Iphone?
toby_lost said:
Hi There,
dont know if i can really help.
i'm also on 2degrees, were the messages working correctly on skinny?
have you tried texting the same message to another Iphone? or another phone?
and/or texed from another phone to her Iphone?
Click to expand...
Click to collapse
Yes, I have tried many different phones. I'm sure its not the network now, so more looking at trying to see how i can change the settings on my phone, but there seems to be nothing? Can it be that the version of ROM i'm running is the problem and I need to change ROM's?
nippynz said:
Yes, I have tried many different phones. I'm sure its not the network now, so more looking at trying to see how i can change the settings on my phone, but there seems to be nothing? Can it be that the version of ROM i'm running is the problem and I need to change ROM's?
Click to expand...
Click to collapse
If you have tried different phones i'd say the likelihood of it being a ROM issue drops through the floor.
Unless by complete coincidence all the other phones you used were running the same ROM (or had the exactly the same settings).
Also if everything worked on skinny that would make me lean toward it being a carrier issue.
I did a quick Google and came up with this article from Apple, sounds very similar to what you have.
*** I cant post a link yet
uummm ... go to apple, then support that search "SMS messages may display incorrectly on other devices"
the article should come up at the top of the list.
hope that helps.
toby_lost said:
If you have tried different phones i'd say the likelihood of it being a ROM issue drops through the floor.
Unless by complete coincidence all the other phones you used were running the same ROM (or had the exactly the same settings).
Also if everything worked on skinny that would make me lean toward it being a carrier issue.
I did a quick Google and came up with this article from Apple, sounds very similar to what you have.
*** I cant post a link yet
uummm ... go to apple, then support that search "SMS messages may display incorrectly on other devices"
the article should come up at the top of the list.
hope that helps.
Click to expand...
Click to collapse
Thanks for your help on this! I think you may be correct with the ROM theory, I will just have to change my rom and find out!
nippynz said:
Thanks for your help on this! I think you may be correct with the ROM theory, I will just have to change my rom and find out!
Click to expand...
Click to collapse
no problem,
its the small things that are the biggest the bum.
*oh (light bulb moment) have you tried sending a MMS instead of a text? or using whatsapp or similar?
could be a short term work around.
best of luck.
@nippynz it will work with Hangouts or Gmail, Yahoo etc.
It is BTW Apple's speciality to break purposely the compatibility between their products and Android or PC. Not even JPEG or MP3 file data transfer with Bluetooth will work between Android and iPhone. Apple sucks!
tetakpatalked from Nexus 7 flo

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