HTC One USB Port Problem - One (M7) Q&A, Help & Troubleshooting

The phone USB port is having problems. It will charge ok wont connect to any laptop in any mode, system, fastboot or recovery. It would be powered by it for a small fraction good enough for it to be detected and then it would stop sending signals. Anybody know any fix for the problem.
Also has anyone sent their rooted phone for repair recently n got it repaired under warranty. Its revone S=off and running trickdroid.
And the error in device manager is USB BOS descriptor failed, "waiting for device", "Device cannot start. (Code 10)"

its probably the voltages messing it up. On connecting the USB it turns on car mode. I was able to briefly get the UMS to work by draining down the battery n connecting to laptop n turning it on. It worked for 2-3 boots and thats it. Its gone again...

charnsingh_online said:
its probably the voltages messing it up. On connecting the USB it turns on car mode. I was able to briefly get the UMS to work by draining down the battery n connecting to laptop n turning it on. It worked for 2-3 boots and thats it. Its gone again...
Click to expand...
Click to collapse
i'm having almost the exact same issues you are. it won't charge unless it's turned off, and it won't connect to my computer at all. sometimes if it's plugged in it'll put itself in car mode. did you manage to get yours fixed?

geometricpiss said:
i'm having almost the exact same issues you are. it won't charge unless it's turned off, and it won't connect to my computer at all. sometimes if it's plugged in it'll put itself in car mode. did you manage to get yours fixed?
Click to expand...
Click to collapse
Same problem here! I made a thread about it but no one answered..
I'm glad it charges though, yesterday when I went to bed it wouldn't charge, but this morning it did. Goes into car mode though and it won't connect to the PC. I think I'm going to bring it back for a repair/replace under warranty.

i fixed it, tried different cables and chargers and finally the charger from my old old moto cliq fixed it, i think it was short at some point of voltage troubles. Fixed since some days now. No more trouble. Also discharge ur battery a few times ( turn of fast boot from settings) and charge all the way to 100 for like 3 days. Also try booting in fastboot mode and connecting to computer see if fastboot usb is connected. took a few days to get it work using different methods. Dont exactly know which one worked

Synestic said:
Same problem here! I made a thread about it but no one answered..
I'm glad it charges though, yesterday when I went to bed it wouldn't charge, but this morning it did. Goes into car mode though and it won't connect to the PC. I think I'm going to bring it back for a repair/replace under warranty.
Click to expand...
Click to collapse
i went in to my t-mobile store to get the warranty replacement process started this morning, but of course the rep saw that i had clockwork installed on it and said he couldn't start the exchange until i got it back to stock. problem is, since it doesn't talk to my computer i can't access adb to reset my tampered/unlock flags and flash the stock recovery. i'm probably gonna have to throw down $175 to asurion to get it replaced for "water damage" or something, unless you guys have any other suggestions i might have overlooked. when i get home i'll try a bunch of different microusb cables to see if i can get any to work, like charnsingh_online mentioned.

just wanted to toss in a quick update in case anybody else is having this problem... a few hours ago someone posted about this same issue on the HTC One subreddit, and i came across a post on the vodafone forums from today describing it as well. i'm getting a little concerned that there might be a bad batch of these phones floating around that are all beginning to fail.

Quick update from me aswell
Yesterday evening it charged like normal, I could even pull the plug out and put it back in without the phone going in car mode, it would still charge.
Now this morning I wanted to try to see if it connects to my PC but that still didn't work. I put it in the charger just to see if it still would charge as easy as the evening before but it went to car mode and I was back at the beginning. Turning the device off and back on didn't resolve it.
Now it does charge again by turning off fast boot (or however it's called, I'm translating from dutch). That made it work again (but for how long?!)
EDIT
My phone finally connected to the PC. The phone still went into car mode but it didn't disconnect after that (like it used to do). I can put my music on my phone now but the phone is alternating between car mode and normal mode.. pretty odd.

I have the same problem. when I turn on the htc one, rainbow screen appears, and does not detect when I connect to PC, I will test the battery discharge, hopefully get lucky,

I'm having the same issue as well. The phone randomly now is throwing itself into portrait mode even when I don't have it plugged in, charging is very intermittent. I'm thinking there's a short somewhere on the circut board but that's only a guess. Do we think this is a hardware issue? At least I'm still on stock if I have to get the phone replaced, but what a PITA with not having an SD card to remove. I'm liking that less and less... grr.

may be a defect, i had a few cells and never appeared a similar problem, I had a galaxy s2, s3, s4, HTC Evo .
I detected car accessory mode, and the strange thing is in Fastboot Mode I can install an official RUU from my PC .

I'm thinking of a theory, it could be that the MISC partition mmcblk0p19 apparently damaged as happened with the HTC Desire for a while now, if reflashing That possibly corrupt partition with a fresh htc ONE, I'm digging into this line of research
http://www.modaco.com/topic/309939-usb-brickrickrolledb0rked-fixed/

OTG mode?
Have had Htc one x + from ebay for a week with no sync or charging problems then yesterday tried to sync but phone crashed/rebooted and asked to send error report to htc for "abnormal restart" or somthing and my pc saw it as an "un-recognised device", since then it is not even seen by my pc and will only charge when off or after restart. The usb is putting out 5v which it should only do in OTG, using an otg cable it powers flash drives ect and see's them. If I can't fix this it will go back to HTC under warranty.

aliendan2 said:
Have had Htc one x + from ebay for a week with no sync or charging problems then yesterday tried to sync but phone crashed/rebooted and asked to send error report to htc for "abnormal restart" or somthing and my pc saw it as an "un-recognised device", since then it is not even seen by my pc and will only charge when off or after restart. The usb is putting out 5v which it should only do in OTG, using an otg cable it powers flash drives ect and see's them. If I can't fix this it will go back to HTC under warranty.
Click to expand...
Click to collapse
Run phone down to 2% battery then checked and no more 5v output from the usb port,turned phone off and still no output voltage from the usb. The phone now charges and connects to my pc as it should. If the battery was removable as it is on other phones it would have done the same as discharging the battery on the htc one x + to give it a propper reset.

geometricpiss said:
i went in to my t-mobile store to get the warranty replacement process started this morning, but of course the rep saw that i had clockwork installed on it and said he couldn't start the exchange until i got it back to stock. problem is, since it doesn't talk to my computer i can't access adb to reset my tampered/unlock flags and flash the stock recovery. i'm probably gonna have to throw down $175 to asurion to get it replaced for "water damage" or something, unless you guys have any other suggestions i might have overlooked. when i get home i'll try a bunch of different microusb cables to see if i can get any to work, like charnsingh_online mentioned.
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Click to collapse
im looking at the same options too man... would have to pay $150 or so to get a brand new one from rogers unless they sent my phone from repair without noticing the unlocked bootloader. from what ive seen theres no way to relock it and flash the stock recovery aaaand RUU without computer connection.
looking at my situation now, im considering never rooting again just because of how screwed you are if something happens to the hardware.
i havent really considered replacing the usb port myself but i guess if i found a store where i live that can do it for a reasonable price, imma go for that.

NIKEstickER said:
im looking at the same options too man... would have to pay $150 or so to get a brand new one from rogers unless they sent my phone from repair without noticing the unlocked bootloader. from what ive seen theres no way to relock it and flash the stock recovery aaaand RUU without computer connection.
looking at my situation now, im considering never rooting again just because of how screwed you are if something happens to the hardware.
i havent really considered replacing the usb port myself but i guess if i found a store where i live that can do it for a reasonable price, imma go for that.
Click to expand...
Click to collapse
Man, you can flash it, if you have the same issue as me, i was able to flash in FASTBOOT MODE, and relock with renove , i used ADB WIFI from MARKET , with this app you are able to send ADB commands , adb shells, etc for REVONE S-OFF, or apply a RUU original, in FASTBOOT MODE your PC should detect connections.

bovoro said:
Man, you can flash it, if you have the same issue as me, i was able to flash in FASTBOOT MODE, and relock with renove , i used ADB WIFI from MARKET , with this app you are able to send ADB commands , adb shells, etc for REVONE S-OFF, or apply a RUU original, in FASTBOOT MODE your PC should detect connections.
Click to expand...
Click to collapse
well last night my computer wasnt picking it up in fastboot mode and i have all the drivers from when i unlocked a couple weeks ago so it should be recognized. but i guess i could atleast try relocking it. and cant i just get rid of root straight from the device?
do you know what command i would have to do through adb, ike fastboot oem lock or is it different?

Amm, have you used renove for s-off?? If you use fastboot oem lock maybe you will get the relocked mark or tampered maybe with Revone you can roll backto a clean locked and s-on state
Enviado desde mi HTC One usando Tapatalk 4

my phone is unlocked but is still s-on. how would i get back to stock 4.1.2 and no root after if i can relock my boatloader using that wifi adb?

look, if you lock the bootloader again being in S-ON, you will receive the label relocked or tampered with this you might void your warranty if you send it, the option that I can think, make S-OFF with REVONE, Read a little this thread : http://forum.xda-developers.com/showthread.php?t=2314582
You can fully use ADB commands via wifi, tested by me, with REVONE you can LOCK the bootloader and back to S-ON , with no trace of having changed either BOOTLOADER or S-OFF/S-ON .

Related

[Q] USB No longer Working.......?

My Samsung Captivate was working fine a day ago when I was transferring video off of it to my PC. Now this comes up and I'm like WTH lol. I've never dropped my captivate or damaged it( to my knowledge).
I have read in other posts that the only way to fix this is to replace the mini usb port inside of the phone... If that is true could someone direct me to a site that sells it?
Or is It a battery issue? because It now has a problem with showing the charging battery symbol when its not charging now...
I also thought about going to At&T and letting them tell me what they think, only thing i'm afraid of is that without me being able to flash back to Official 2.1 Eclair they wont help me...
Any suggestions guys?
Bump T_T............
lol, make it totally bricked, att will not see if the phone cannot turn on.
Have you tried switching computers? My laptop stopped reading my phone, but my desktop picked it up just fine.
Try factory reseting and flashing to a new rom
Sent from my GT-I9000 using XDA App
Well I would Flash it to stock, but how would I do that without the use of USB, because no computer can detect my phone as it is now.... the USB Port is damaged I believe.
As for Bricking it how can I do that because they told me I could replace it because I'm under warrenty, but they also told me that if its found out of warrenty that they may charge me upwards to 480 bucks for the replacement. The guy on the phone told me it only applied to cosmetic and liquid damage though, he didnt mention stuff like flashing the OS or modding.
This is strictly a Hardware Issue as it was working 2 days ago.
lol, you can easily brick your phone by doing the following:
1. download a rom;
2. go to recovery mode;
3. start flashing the rom and remove the battery during the process;
never help people like this ... i feel guilty ...
lol ikr? Never thought I'd ever ask that xD.
Can you plug your phone in to the wall charger and it charge. When you plug.it into.the PC are you getting a message about USB device not recognized. Are you using a.deshktop or a laptop what OS. If you are using a desktop are you using a port on the back preferrably the one closest to the motherboard. These are all things to take into account.
If when you plug it into the wall.or computer your phone will charge then most likely there is nothing wrong with your micro-usb on the phone. Instead its the computer. I had the same issue and had to fight with it for days but now it works everytime I plug [email protected]
Sent from my SAMSUNG-SGH-I897 using XDA App
I am using windows on my laptop and Fedora linux on my netbook and I have tried to connect all of them to it and it failed and they all had the latest drivers and my usb development and all that stuff is as it should be.
like i said in the OP it was working 2 days ago perfectly and I did nothing to change it or damaged it in any way ( to my knowledge) maybe the usb port got messed up when i tried to charge it but I can still get a charge but the battery keeps showing its charging even when it is off of the charger.
Izurin said:
I am using windows on my laptop and Fedora linux on my netbook and I have tried to connect all of them to it and it failed and they all had the latest drivers and my usb development and all that stuff is as it should be.
like i said in the OP it was working 2 days ago perfectly and I did nothing to change it or damaged it in any way ( to my knowledge) maybe the usb port got messed up when i tried to charge it but I can still get a charge but the battery keeps showing its charging even when it is off of the charger.
Click to expand...
Click to collapse
only way to really know is by flashing another rom... use your mobile browser not xda app, and go to xda, find a rom thread, and use the mobile browser to download the rom over 3g... reboot into recovery to install it, it will be in the download directory on your internal SD...
Well I would do that but Now I have another problem... it turned off and now it wont turn back on!!!! UGGGGGGGGGGGGGGH!!
Izurin said:
Well I would do that but Now I have another problem... it turned off and now it wont turn back on!!!! UGGGGGGGGGGGGGGH!!
Click to expand...
Click to collapse
anything from the charger? might bee good that it finally died... the att service center should swap it out for you now that its dead...
Well I thought I should Follow up on my Question... Somehow I got my Samsung Captivate to magically connect to my PC and believe me it was very Wonky. And Soon as my PC detected it I hurried and Downloaded Odin for Stock 2.1 and Put my Captivate in download mode using Cognition's Download mode option in the hold button popup on screen.
Long story short I was finally able to get my captivate back to 2.1 and the reported problem still exists... I'm calling ATT right now for my replacement that should be here in 2 days ^_^
Thanks Again to all the people here at xda for your help, I deeply appreciate it!
place dg cf7 on sd card via another phone or use an alternate browser to download it also get clockwork mod rec.zip and boot into recovery install from there, thats how I got back to stock after same problem as you,warranty phone.
worked for me

Stuck at "Samsung Galaxy" boot screen, cant get into bootloader, computer wont detect

Stuck at "Samsung Galaxy" boot screen, cant get into bootloader, computer wont detect
Hey everyone this has been a huge hassle for me for the last few days and was hoping someone could help me. I have had to resort to using my HTC Legend...which I love but it doesnt have what I need.
I was in recovery the other day trying to load a custom rom through the CWM and I went through and accidentally hit "format system". I couldn't cancel the process so I knew something bad was going to happen....I reboot the phone and for the last 3 days I have had it plugged into the Usb charger with no luck of booting, it has been stuck at the "Samsung Galaxy S 19000M" boot screen and no further. I took the battery out and tried rebooting it after a few minutes. No luck with this either, still stuck at the Samsung screen. I CAN get into "DOWNLOAD MODE" but I CAN NOT get into recovery/bootloader (hold volume up/home button/power button).
I have put it into download mode and and plugged it into the computer (I am running Windows 7 64-bit) and it will not detect it. I have all of the correct drivers, I know this as I have a friend who owns the exact same phone and my computer detects it just fine. Odin nor ADB will detect that there is anything AT ALL plugged into the computer. It does not even come up as, "android device", or "storage", there is nothing, nota, it is as if the phone isn't even plugged in. It will not detect in "download mode" nor while its stuck at the "Samsung Galaxy S" screen, and yes I have tried a different USB cable, and still nothing..
I am quite capable with electronics but I cannot find anything on the internet as of what to do. Is there anything that I could load on an external SD card that would force the phone to flash a ROM with new kernal and modem? I think the phone is empty that is why it is not booting, as if there is nothing to load on the phone. Is there anything at all that anyone can think of??? I am completely stuck. I wanted this phone to last until the Samsung Galaxy S 2 was released here lol.
I'm with Virgin Mobile Canada. Thanks!
Cant you get it into Recovery mode?
Have you tried heimdall?
You will have to follow the instructions coming with it to the letter (about installing some custom USB-driver).
Herman76 said:
Cant you get it into Recovery mode?
Click to expand...
Click to collapse
Hey herman, "I CAN get into "DOWNLOAD MODE" but I CAN NOT get into recovery/bootloader (hold volume up/home button/power button)."
profalbert said:
Have you tried heimdall?
You will have to follow the instructions coming with it to the letter (about installing some custom USB-driver).
Click to expand...
Click to collapse
Hey, I will search for that right away and let you know how it turns out. Thank you!!
well if you have download mode then dont panic.
just flash a 3 file firmware along with pit file and re-partition and you will be fine
azzledazzle said:
well if you have download mode then dont panic.
just flash a 3 file firmware along with pit file and re-partition and you will be fine
Click to expand...
Click to collapse
How can I flash any firmware if my PC will not detect the phone? When I plug the phone in there is nothing. Odin doesn't detect the phone, Keis doesn't detect the phone, ADB does not detect the phone, and I just tried Heindall, and it does not detect the phone..... Maybe the actual hardware for the USB plug in is faulty in its self, in which case I am screwed.
Galaxy19000M said:
How can I flash any firmware if my PC will not detect the phone? When I plug the phone in there is nothing. Odin doesn't detect the phone, Keis doesn't detect the phone, ADB does not detect the phone, and I just tried Heindall, and it does not detect the phone..... Maybe the actual hardware for the USB plug in is faulty in its self, in which case I am screwed.
Click to expand...
Click to collapse
i see..... i only read the last 2 posts and im always telling people off for not reading properly
have you tried the obvious steps such as
Un-install - Re install Kies
Run Odin as administrator
Tried Alternative USB port - direct into the PC motherboard
Finally a different PC all together
hope you can get it workin hate to see another broken SGS
azzledazzle said:
i see..... i only read the last 2 posts and im always telling people off for not reading properly
have you tried the obvious steps such as
Un-install - Re install Kies
Run Odin as administrator
Tried Alternative USB port - direct into the PC motherboard
Finally a different PC all together
hope you can get it workin hate to see another broken SGS
Click to expand...
Click to collapse
I have tried, uninstall-re install of kies, run odin as admin, alternate usb port, anddd I tried plugging it into my laptop...no luck...this absolutely driving me nuts because I know the phone cant be bricked, if I can get into download mode I SHOULD be fine but for some strange reason the phone seems to be undetectable...ahhhhhhhhhhhh if only there was just some way to access the internal storage or a program that would force a flash through an external SD....
I am going to try loading Ubuntu on my computer on one of my HDD and see if it will detect the phone. I am assuming this is my last option and I have high hopes as Ubuntu detects almost anything...I will update...if it doesnt work I might be looking into taking apart the phone its self and intalling a new USB plug in on the phone motherboard...
im not sure of any other steps
last resort.... have you tried another USB cable ? like your friends cable that he uses for his phone ?
EDIT: if i was you i WOULD NOT take the phone apart.... if you do and it does not work, your warranty will be void,
at least if you cant get it working you can send it off for repair and blame kies, you will have a good chance of getting it fixed by samsung than you would yourself
azzledazzle said:
im not sure of any other steps
last resort.... have you tried another USB cable ? like your friends cable that he uses for his phone ?
Click to expand...
Click to collapse
yeah lol like I said in the first post I tried a different USB cable all together.
I have two HTC Legends, tried both cables from them, plus the OEM cable that came with the SGS
azzledazzle said:
im not sure of any other steps
last resort.... have you tried another USB cable ? like your friends cable that he uses for his phone ?
EDIT: if i was you i WOULD NOT take the phone apart.... if you do and it does not work, your warranty will be void,
at least if you cant get it working you can send it off for repair and blame kies, you will have a good chance of getting it fixed by samsung than you would yourself
Click to expand...
Click to collapse
I dont know if it has been opened already by someone else. I bought the phone for $180 CAD from a sort of "2nd turn" site. As in it was being sold as is. The phone problem reported by them was that the USB connectivity was not working. When I originally got the phone from them everything was working correctly, except the USB connectivity like it stated. It came ROOTED and loaded with the leaked version of Froyo before it was out so I automatically assumed that was causing the USB problems. I got around to changing the ROM with a reported working USB using CWM. But, still no luck with USB connectivity. I just dealt with the problem and flashed everything through CWM. Which led me to this...ugh
Is there supposed to be a warranty seal behind the battery cover? Over the screws like there usually is? Cause I see nothing..
thats not good news.
there is no warranty sticker, but samsung could find out if the phone has been opened.
It depends on the actual repair guy, to be honest, samsung will have 100's of phones to repair daily, the majority just get passed on - flashed - wiped - boxed and sent back to the owner.
however if some (P)Rick is having a bad day and wants to find out why the phone is in for repair, and he finds out its been opened up, or its had custom firmware, then he can refuse to fix the phone or send it back to you with a bill included lol.
so you have to have a good excuse incase the worst happens.
if you dont fancy your chances and you feel capable of replacing the USB yourself then hey go for it !!
azzledazzle said:
thats not good news.
there is no warranty sticker, but samsung could find out if the phone has been opened.
It depends on the actual repair guy, to be honest, samsung will have 100's of phones to repair daily, the majority just get passed on - flashed - wiped - boxed and sent back to the owner.
however if some (P)Rick is having a bad day and wants to find out why the phone is in for repair, and he finds out its been opened up, or its had custom firmware, then he can refuse to fix the phone or send it back to you with a bill included lol.
so you have to have a good excuse incase the worst happens.
if you dont fancy your chances and you feel capable of replacing the USB yourself then hey go for it !!
Click to expand...
Click to collapse
Well thank you for all the help. I am going to try installing Ubuntu first and see what happens, I have never had any driver issues with that OS EVER so if its detectable, Ubuntu will be the one to detect it. If that doesn't work I might take my chances and send it in. And if like you said that one person decides to screw me over, they at least have to send it back to me, in which case I will just open it myself and change the USB plug in like I said. (which might not even be the problem...)
Is there anyway to tell on the out side without opening it if it has indeed been opened before???
erm..... i dont think so, but i dont know what measures samsung have took to find this out.
if it was me the obvious things i would look for is, damaged screw heads and scratches down the sides - where the casing has been prised open. other than that i would not know what to look for
either way, i hope u get it fixed
azzledazzle said:
erm..... i dont think so, but i dont know what measures samsung have took to find this out.
if it was me the obvious things i would look for is, damaged screw heads and scratches down the sides - where the casing has been prised open. other than that i would not know what to look for
either way, i hope u get it fixed
Click to expand...
Click to collapse
Well I sent my phone in to Samsung last week and I just got it back today! I opened it up and I guess the problem with the phone was pretty bad lol they just gave me a new phone, I was thinking it was refurbed but it said right on the repair receipt "condition=NEW" I am extremely happy.
That aside, do you know if you can use the SGS II if it is unlocked in Canada?

[Q] Stuck booting into Download mode

Okay, so as far as I am able to find... This problem is pretty unique...
I'm running Cognition 4.5.3 with no software issues. I have had this problem since Cog 3...
Most people have trouble getting their phone to boot into download mode, but NOT ME!
My phone randomly (I can find absolutely no cause or trigger and I'm not really a novice at Android) will shut itself off. Now normally I would not have an issue with this, but when I go to turn the phone on... it boots straight to download mode, and no key combo or anything will avoid it. So I have been testing this out and I can reboot the phone from the enhanced power menu, I can boot into Recovery from enhanced power menu... But when the phone shuts off or when I shut it down, the ONLY way that I can get it to power on correctly, is to plug the phone in and wait for it to show that the phone is charging. Then I can power it on normally...
Now, this issue arose the same time that my phone began to refuse to be recognised when plugged into a computer via USB... and at times the USB debugging and USB connected notifications will remain in the notification bar until I reboot the phone...
Naturally, my first instinct was to try and restore to stock... But since no computer will recognize my phone (even with fresh drivers installed) I cannot use odin to flash to stock.
So to summarize my problems:
1. My phone will not be recognized by a computer. (USB device not recognized)
2. My phone randomly shuts itself off. (Not a big deal, I can live with that)
3. My phone ONLY boots into download mode unless plugged into the charger (Incredibly frustrating when I am not at home or I don't have my car charger)
4. USB debugging and USB connected notifications stick around until phone is rebooted. (Using enhanced power menu. Again, I can live with this minor annoyance)
have you tried reflashing that rom...or trying another?
it could be the random shutdown issue that some cappys have paired with a failing usb port.
try changing roms.
studacris said:
have you tried reflashing that rom...or trying another?
it could be the random shutdown issue that some cappys have paired with a failing usb port.
try changing roms.
Click to expand...
Click to collapse
Hehe... I tried a different rom for two weeks and had similar and/or more problems...
Reflashing doesn't help either.
I've tried my best to troubleshoot this on my own, so I'm not shutting down your attempt to help. Just letting you know I have tried it.
I hadn't heard about a failing USB port problem... I'll read up on it.
Thanks for your help!
Atleast you dont have to worry about soft bricks if it auto boots into download mode
d34thp1ng said:
Atleast you dont have to worry about soft bricks if it auto boots into download mode
Click to expand...
Click to collapse
Actually I do...because USB still won't interface...
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
like i said could be a short or something in the usb port...or somewhere in the hardware. if you experience this problem across different software then it has to be a physical defect someplace. cause if it were software related it would fix once you flashed something different...
you can try for a warranty replacement, that requires a little loose morals. you will have to do something to cause it not to boot, or only boot to the at&t screen otherwise they will have proof of root and/or custom rom and void your warranty. once thats accomplished mention some crap about kies failing and they should replace it.
studacris said:
like i said could be a short or something in the usb port...or somewhere in the hardware. if you experience this problem across different software then it has to be a physical defect someplace. cause if it were software related it would fix once you flashed something different...
you can try for a warranty replacement, that requires a little loose morals. you will have to do something to cause it not to boot, or only boot to the at&t screen otherwise they will have proof of root and/or custom rom and void your warranty. once thats accomplished mention some crap about kies failing and they should replace it.
Click to expand...
Click to collapse
Hmmm... a few months back my original USB/Charging cable broke and for a couple of days I was forced to use a generic MicroUSB cable to charge my phone... Could that have cause a short/damage to the port?
My phone does not have warranty as I bought it refurbished. :'(
(Plus my morals aren't that loose.)
Had a similar issue, eventually determined that it was a short in this usb port and did a warranty return. (Only when plugged in could I turn on, etc.)
If that isn't an option for you, you could try flashing CM. For some reason, the cyanogenmod build won't let the phone charge when off. ( Automatically powers back up once the juice flows.)
I flashed a nightly and somehow, magically, my phone would power back up normally ( but wouldn't turn off, unless plugged in without power. So strange!)
Even more weird? I flashed back to stock and the new powering and rebooting stuck. The short wasn't fixed, my phone simply seemed to reverse the problem.
Plus, you would be using cm.
Sent from my SGH-I897 using XDA App
tbrass said:
Had a similar issue, eventually determined that it was a short in this usb port and did a warranty return. (Only when plugged in could I turn on, etc.)
If that isn't an option for you, you could try flashing CM. For some reason, the cyanogenmod build won't let the phone charge when off. ( Automatically powers back up once the juice flows.)
I flashed a nightly and somehow, magically, my phone would power back up normally ( but wouldn't turn off, unless plugged in without power. So strange!)
Even more weird? I flashed back to stock and the new powering and rebooting stuck. The short wasn't fixed, my phone simply seemed to reverse the problem.
Plus, you would be using cm.
Sent from my SGH-I897 using XDA App
Click to expand...
Click to collapse
Thanks! You guys have pretty much answered my questions...
I don't want to leave my nice DG Rom though.
Since I have determined that it is a hardware problem... I think I'm just going to live with it for a few more weeks until I can afford to go ahead and buy the newer build of the Cappy... (Might even wait until the SGSII comes out.)
You should be able to get warranty replacement, just make sure the device is in a stock condition when you take it in!
tbrass said:
You should be able to get warranty replacement, just make sure the device is in a stock condition when you take it in!
Click to expand...
Click to collapse
Even though I purchased the device as a refurbished device?
The only problem is that I can't Odin back to stock...
Cease1 said:
Even though I purchased the device as a refurbished device?
The only problem is that I can't Odin back to stock...
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=995143&highlight=safely+to+stock
this will get you to stock then look in forums for how to change boot animation change that to stock boot logo and your good to go i did read some were you could do boot img all on phone i belive. i cant find thats up to u
Okay so I called them and let them know what the phone was doing and they tried to send me to samsung to have them repair the phone...
I now hold in my hands a shiny new 1102 build Cappy... Took it to my local device service center and explained the random shutdowns and the booting into download mode and they replaced it no questions asked!
Now to get Cog 5b2 on here.

No Connection via USB after OTA ICS Upgrade

Hi there guys,
I recently upgraded to ICS on my Incredible S (Unrooted, UK model from Carphone Warehouse, about 7 months old), and since upgrading I can't get a connection to my PC via USB. The phone still charges when plugged in by USB, and if I turn the phone on in the bootloader, the computer recognises it. However when in Android, the phone itself isn't recognising that it's connected to anything; I have it set to always ask when connected via USB but nothing comes up! I've tried all the obvious things (different leads, different computers) to no avail, made sure fast boot is turned off, turned on USB debugging.
Has anyone any suggestions? I'm gonna take it back if I can't get it working as it's still under warranty.
doomhalo said:
Hi there guys,
I recently upgraded to ICS on my Incredible S (Unrooted, UK model from Carphone Warehouse, about 7 months old), and since upgrading I can't get a connection to my PC via USB. The phone still charges when plugged in by USB, and if I turn the phone on in the bootloader, the computer recognises it. However when in Android, the phone itself isn't recognising that it's connected to anything; I have it set to always ask when connected via USB but nothing comes up! I've tried all the obvious things (different leads, different computers) to no avail, made sure fast boot is turned off, turned on USB debugging.
Has anyone any suggestions? I'm gonna take it back if I can't get it working as it's still under warranty.
Click to expand...
Click to collapse
Any ideas on how to fix it? I've since googled it and the few people who've taken it back to CWH have said they've had it sent back unrepaired due to "Water Damage" and the water sticker on my battery has got the pink crossed lines on it despite the fact it's never been exposed to water as far as I can remember.
doomhalo said:
Any ideas on how to fix it? I've since googled it and the few people who've taken it back to CWH have said they've had it sent back unrepaired due to "Water Damage" and the water sticker on my battery has got the pink crossed lines on it despite the fact it's never been exposed to water as far as I can remember.
Click to expand...
Click to collapse
Have you tried doing a Wipe Data/System Reset to see if that clears up the issue?
try AirDroid !!
I had the same issue in one of the ROM's don't remember which one (but no longer on my current ROM)
I tried everything. I was using NOVA launcher by default. Clearing the defaults and switching back to HTC Sense worked for me. Immediately my notifications had the option to choose between usb modes.
P.S I would highly recommend AIR DROID app and managing your phone and sd card via chrome browser. Excellent APP incase USB port is ^%$&*$ed
AFAIK, if you can see the pink crossed lines then that means it's NOT water damaged.
If it gets wet, the whole sticker goes pink (and you can't see the lines anymore).
GIYF..

QHSUSB_DLOAD mode??

Hi everybody,
a friend of mine got his HTC One (black) yesterday and rooted it. He flashed a proper custom ROM on it which I and another one of my work buddy use as well without any issues (InsertCoin). No further flashes done, no other custom kernels, no S-Off, no SuperCID. Just unlocked Bootloader and custom ROM.
He let the device run dry yesterday evening so it shut off itself automatically. He put it on his charger, the phone turned on, he did some surfing and installing apps from the market and set up his alarm. The phone charged over night and he was also able to switch off the alarm this morning.
He got ready for work, got into his car and wanted to switch on the screen on the one for some good tunes. But the screen stayed black.
When I arrived at work, he was a little upset and panicked a little. I thought I was able to recover the device.
After plugging it in to my work computer, the device manager just shows a unknown device called "QHSUSB_DLOAD" so I went to google and looked it up..
Weird thing is: QHSUSB_DLOAD wasnt seen yet on the HTC One (M7) as far as I can see it and it was pretty bad on the HTC One S. It means "Qualcom High Speed USB Download Mode" and on the One S as well as on the Nexus 4 this devices showed up after the bootloader got damaged or the device got stuck in that mode for good.
When plugging the device in (USB / Wall charger) the charging LED doesnt turn on at all, the capacitive buttons dont start to blink while holding down the power button as well.
This thing seems to be gone for good.
But aint it the way that we dont even have any access to the bootloader if its not an official update from HTC? Signature check and stuff? Since the device was rooted, no OTA updates were able to arrive at all. He told me that he didnt try to flash anything after we flashed the custom ROM.
Any advice on that?
Did you even try booting the device first thru hboot/bootloader or holding the power button to force a restart? If you did try connecting the device while on QHSUSB_DLOAD and execute a compatible RUU on your PC. RUU uses android's download mode to flash the ROM so it should be repaired by an RUU.
Already tried, no luck. Tells me the device has not been found.
I am sorry to hear that, man, but from the looks of it your friend now has a paperweight. I'd take it to an HTC service center and hear what they have to say regarding this; of course it will no longer be covered under warranty, but maybe they can fix it for you for a price or something.
Are you sure RUU can't find the phone? If it can't then I guess only a JTAG box can fix it so either send it to HTC for repair or have someone who knows JTAG fix it.
Try4Ce said:
Already tried, no luck. Tells me the device has not been found.
Click to expand...
Click to collapse
I saw this issue on my friend's GS3 once. It was hard bricked and there was no way to recover from what I read (at least on the GS3). I know I saw a thread somewhere here in this forum about the same issue and someone linked to a Sensation thread where there was a way to fix it but I'm not sure if it would apply to the One
Same problem - but the phone magically fixed itself!
I had the exact same problem with my HTC One as described in OP...
My alarm went off in the morning and I set off for work, my battery was low but I thought that I would just charge it when I got to work. I was playing a game (Dungelot) whilst waiting for my bus and was receiving pop up messages about low battery. When it got to 4% left I decided that I would finish the level then close the game down, but as I was just about to finish, the phone went blank...I assumed that I had naturally used up all the battery life and although peeved that I had probably lost my progress in the game, wasn't too bothered.
I got to work and plugged my phone in to charge on my computer. The computer wanted to search for QHSUSB_DLOAD drivers but I thought this must be what it does when my phone isn't switched on and it finds the device. I cancelled the search prompt and tried to switch my phone on...nothing happened.
I tried for the rest of the day, trying to force shut down the bricked phone by holding power in for 30 secs, trying to power into boot mode etc...everything! But the phone would not switch on and the only response I got from it was a little orange LED every now and again and the QHSUSB_DLOAD prompt.
After googling the prompt - I found myself here and REALLY began to sh*t my pants! I've only had the phone less than a month and felt I was tech-savvy enough to flash my phone with a new ROM (Android Revolution HD) to try and get rid of some of the bloatware. I had flashed a new ROM successfully a coupld of weeks before and everything had been fine up that point.
I went home depressed but throught i'd try to plug my phone into a proper mains charger rather than my work's old USB cable (that came with my previous HTC Desire Z) I was going to try a long night of searching the net to try and find a way where I could at least recover the photo's, Zoe's and vids of my new born son but had such a headache that I gave up and went for an early night.
I was woken unexpectedly the next morning by my phone alarm going off! I stopped the alarm and the home just went to Home screen as normal! I don't know how or why these events happened...whether it was the flashed ROM, the game I was playing, the battery running out before the phone could shut down properly, the old USB cable in my work not charging but detecting the device or a combination of all of those, but so far, the phone jumped back into life with the alarm after being charged in the mains all night!
Thought i'd share as it may just help someone else out there who encounters this!
Some phones have miraculously come back from QHSUSB_DLOAD with no explanation of why. Other than that it usually means a hard brick. You can send it to HTC, they will charge you and replace the main board, from what I've heard.
Sent from my HTC One using XDA Premium 4 mobile app
---------- Post added at 08:20 PM ---------- Previous post was at 08:20 PM ----------
Also, its not unheard of. I've seen it happen a few times in these forums.
Sent from my HTC One using XDA Premium 4 mobile app
I wonder if having your alarm set saved you. This phone will actually power itself on so as not to miss an alarm.
Sent from my HTC One using xda app-developers app
lampel said:
I wonder if having your alarm set saved you. This phone will actually power itself on so as not to miss an alarm.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Hi Try4Ce,
I am facing the same issue. If your friend's phone is fixed, can you share with me how the fix happened?
Many thanks in advance.
Krishna Menon.
same here
Any idea how to fix it?
Delingerb said:
Any idea how to fix it?
Click to expand...
Click to collapse
Jtag or send it to HTC is the only way.
Sent from my HTC One using Tapatalk
My Solution
Had the same Problem.
My Solution was to Download "HTC One (M7) Toolkit" and force Fastboot.
Pushed Power and Volume Down until Screen was Flashing.
Took about 2 minutes and the Phone was rebooting.
I have no idea what was happening. I have no idea if this helps or works for others. But its worth trying.
Sorry for my bad english.
Try4Ce said:
Any advice on that?
Click to expand...
Click to collapse
CoryTallman said:
Some phones have miraculously come back from QHSUSB_DLOAD with no explanation of why. Other than that it usually means a hard brick. You can send it to HTC, they will charge you and replace the main board, from what I've heard.
Click to expand...
Click to collapse
bkmenon said:
Hi Try4Ce,
I am facing the same issue. If your friend's phone is fixed, can you share with me how the fix happened?
Many thanks in advance.
Krishna Menon.
Click to expand...
Click to collapse
Delingerb said:
Any idea how to fix it?
Click to expand...
Click to collapse
This is some kind of mode that is enabled when you hold power on button when the device battery is completely drained. i.e. when you try to turn device on it will not boot up (Special I was connected to usb cable via PC to charge my phone NEXUS 4 when I get into this mode). I saw a similar mode where nvflash commands are executed something like APX(can't recall correctly) with Tegra 4 device (that time also I was connected with a usb cable and charging the tablet when it was completely drained!). A simple solution to quit this issue is DO not Panic and let the device get a little charge. After that boot normally with the power button. In case if it didn't try other modes to enter such as recovery or fastboot reboot commands if your device is getting recognised..
QHSUSB DLOAD means its a hard bricked phone, No amount of messing about with it will fix it, Send it to a service centre, it will probable have to have the motherboard replaced..Sorry
My device entered in QHSUSB_DLOAD mode after the 4.4 ota was installed and 30 minutes later, I was able to turn up the phone. It restarted itself like 5 times and then it was normal. Miracle..
danielr18 said:
My device entered in QHSUSB_DLOAD mode after the 4.4 ota was installed and 30 minutes later, I was able to turn up the phone. It restarted itself like 5 times and then it was normal. Miracle..
Click to expand...
Click to collapse
What do you mean by "force"? What did you do exactly?
My device wouldn't do anything, and it was in QHSUSB_DLOAD . But when I later pushed the power button for a minute, it worked.
danielr18 said:
My device wouldn't do anything, and it was in QHSUSB_DLOAD . But when I later pushed the power button for a minute, it worked.
Click to expand...
Click to collapse
mine spent the night carrying on waking took the charger and the green light for continued access, tried to turn it on but could not. After reading your response, I tried to hold the power button for longer. After 15 seconds the phone rang and the light came on, everything works perfect so far
Today while I was updating firmware phone gone to QHSUSB_DLOAD mode.
I am guessing it's end of road. :crying:

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