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I've been having USB driver issues for a while now with my captivate (On serendipity 4.2 right now, finally decided to try to get to the root of this issue and update); I've used the SAMSUNG_USB_Driver_for_Mobile_Phones_x86.exe (and I am on 32 bit Windows XP SP3), and have always received a "USB Device has malfunctioned" message whenever I have tried to plug my Captivate in.
My computer has 2 USB Ports; one of them has a USB 1.0 hub plugged in (which has a keyboard & Plantronics Microphone plugged in as well) and the other has a Logitech mouse. I've tried both of the main USB ports, as well as the hub. The hub's been plugged in when installing and uninstalling (I'm trying to give as many details as possible in the hopes that one of these might trigger a red flag).
Anybody know what the problem might be? Maybe I've been uninstalling the drivers incorrectly? (I've done it through device manager & restarting the computer before reinstalling)
EDIT: No Kies on this computer, has never been installed; I have been mounting the device via the notifications menu but it still gives me a malfunction error.
Hmmm.. You've done everything that I would try as well...
At this stage I can't really say it's anything specific... Have you tried it on any other computers by any chance? Or got it working before?
venomio said:
Hmmm.. You've done everything that I would try as well...
At this stage I can't really say it's anything specific... Have you tried it on any other computers by any chance? Or got it working before?
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Click to collapse
Should mention that I got it working by turning on USB Debugging mode on after installing the drivers, then plugging the device in, and after that it began to function as normally.
So is it working now or not? Sorry, the latest post is a bit confusing...
I think that's a known issue. I usually can not get my computer to recognize my captivate without enabling debugging
Sent from my SGH-I897 using XDA App
venomio said:
So is it working now or not? Sorry, the latest post is a bit confusing...
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Click to collapse
Yes, it is working 100% as it should be.
Hey guys today my second USB port stopped working for ODIN.
The front two on my PC don't work for it and I got 4 left on the back, is there any way to solve this issue?
uninstalling and reinstalling the drivers then rebooting has always fixed it for me. if that isn't working i've got no clue. sorry i couldn't be more helpful i guess.
Yea I know but same problem.
I'm anxiously saving money for a GS2 and Netbook.
Sent from my SGH-T959 using XDA App
New cable.
Your welcome.
Sent from my GT-I9000 using XDA Premium App
also have the same problem with my old pc, two front usb don't work with odin, but work with anything else.
I've had this same problem, and I haven't been able to fix it. But now I've switched to Ubuntu and Heimdall.
I don't know if this will work for you, but this USBDeview looks like it might do the trick: http://www.nirsoft.net/utils/usb_devices_view.html
I assume you are using Windows, and if you are, there is one trick that I have used in the past to fix other devices. This *might* work for you. Try removing the non present devices from device manager. In order to do this, you need to Google how to view Nonpresent devices in device manager. This trick will show you every device that has every been plugged into each USB port. You can then go in and remove the drivers that were previously installed for your phone on that port. Whenever you remove the nonpresent device, next time it is plugged in, the computer will think that it has never been plugged into that USB port before.
Hope that helps!
Im serious about the new cable. I had a problem with the default usb cable before until a friend gave me his mt4g usb and never had a problem again. I think its a data miscommunication with the t959 stock usb. I lost any ODIN connection on all ports until I switched. Try it. Youll see.
Sent from my GT-I9000 using XDA Premium App
Hairlesshobo said:
I assume you are using Windows, and if you are, there is one trick that I have used in the past to fix other devices. This *might* work for you. Try removing the non present devices from device manager. In order to do this, you need to Google how to view Nonpresent devices in device manager. This trick will show you every device that has every been plugged into each USB port. You can then go in and remove the drivers that were previously installed for your phone on that port. Whenever you remove the nonpresent device, next time it is plugged in, the computer will think that it has never been plugged into that USB port before.
Hope that helps!
Click to expand...
Click to collapse
That's actually what USBDeview does.
I got the updated version of captivate from att center with froyo with gps fixed. Now two new issues: I rooted the older one and used titanium to back my datas.
Now with new one, I tried to restore two roadblock.
- Windows driver no longer works with this new version. I even removed the drivers from registry still no avail. (SGH-i897_Captivate_USB_Drivers_5_02_0_2.zip)
Once re-install then I choose USB storage version and driver installs but systems can not recognize the device and appears as unknown device in the device manager.
- One click root application can no longer recognizes this new version. This is the app I used to root and unroot the older captivate. GalaxyS_One-Click_Root_All_Models
However, I believe this might be due to the first problem, the driver is not being recognized.
Any help will be appreciated. Thanks,
Try a different USB port
Sent from my unbrickable cappy *bam*
Also. If you ever used heimdall ...zadig driver likes to mess with the drivers...just saying
Sent from my unbrickable cappy *bam*
Thanks ppl, I will try using different port. The port I used is indeed unreliable. Thanks,
guyenxda000 said:
I got the updated version of captivate from att center with froyo with gps fixed. Now two new issues: I rooted the older one and used titanium to back my datas.
Now with new one, I tried to restore two roadblock.
- Windows driver no longer works with this new version. I even removed the drivers from registry still no avail. (SGH-i897_Captivate_USB_Drivers_5_02_0_2.zip)
Once re-install then I choose USB storage version and driver installs but systems can not recognize the device and appears as unknown device in the device manager.
- One click root application can no longer recognizes this new version. This is the app I used to root and unroot the older captivate. GalaxyS_One-Click_Root_All_Models
However, I believe this might be due to the first problem, the driver is not being recognized.
Any help will be appreciated. Thanks,
Click to expand...
Click to collapse
Well well... so I guess I'm not the only one with this "unrecognized USB drive" issue. I too exchanged my old one because of audio jack issue from at&t service center on September 3rd. The GPS is amazing but I cannot mount it as SD card. Tried everything regarding installing drivers. I tried all the USB port available on my system, still no go. Uninstall and removing every single trace of registry. Still no go for mounting as drive. The Max I can do is mount as MTP. But as soon as mount as storage, it pops up saying 'unrecognized USB drive'. I have literally invested more than 24 hrs without any fix. Only good thing about this is that the GPS is a killer. I drove from Indianapolis to Louisville and it didn't deviate even for a second from the route even when I sometime reached a speed of 90mph. If anyone know how to resolve the issue of mounting the phone as storage device without getting the USB error, your work will be highly appreciated.
Sent from my SAMSUNG-SGH-I897 using xda premium
krips2003 said:
Well well... so I guess I'm not the only one with this "unrecognized USB drive" issue. I too exchanged my old one because of audio jack issue from at&t service center on September 3rd. The GPS is amazing but I cannot mount it as SD card. Tried everything regarding installing drivers. I tried all the USB port available on my system, still no go. Uninstall and removing every single trace of registry. Still no go for mounting as drive. The Max I can do is mount as MTP. But as soon as mount as storage, it pops up saying 'unrecognized USB drive'. I have literally invested more than 24 hrs without any fix. Only good thing about this is that the GPS is a killer. I drove from Indianapolis to Louisville and it didn't deviate even for a second from the route even when I sometime reached a speed of 90mph. If anyone know how to resolve the issue of mounting the phone as storage device without getting the USB error, your work will be highly appreciated.
Sent from my SAMSUNG-SGH-I897 using xda premium
Click to expand...
Click to collapse
Try a different USB cable. The one that comes with the Captivate stinks. I had no problem mounting my Captivate on my old computer (which is a Mac), but when I got a new iMac, my phone refused to mount. After several hours of screwing around, I tried the USB cable that came with my wife's Motorola Bravo. Damn thing mounted right up.
If I use the stock Samsung cable, nothing. If I use the Motorola cable, flawless.
Give it a try.
+1
That will work for your situation
KreepyKen said:
Try a different USB cable. The one that comes with the Captivate stinks. I had no problem mounting my Captivate on my old computer (which is a Mac), but when I got a new iMac, my phone refused to mount. After several hours of screwing around, I tried the USB cable that came with my wife's Motorola Bravo. Damn thing mounted right up.
If I use the stock Samsung cable, nothing. If I use the Motorola cable, flawless.
Give it a try.
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Click to collapse
Thanks man, it worked like a charm. I didn't have any spare, bought one from BB.
Sent from my SAMSUNG-SGH-I897 using xda premium
+1 on trying a new USB cable.
My USB cable just crapped out a couple of days ago and I thought it was a driver issue but decided to give another cable a shot a surprise surprise it worked!
I haven't even been that abusive to the sammy cable.
krips2003 said:
Thanks man, it worked like a charm. I didn't have any spare, bought one from BB.
Sent from my SAMSUNG-SGH-I897 using xda premium
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Click to collapse
Awesome! Glad I could help.
Well my experience is same as krips. Tried different usb port but different usb port not even recognizes the devices. I dont think changing the cable will work i jist used h same cbl that has been working w my previois phone. My..this is the most f-d phone i have ever used in my life.
guyenxda000 said:
Well my experience is same as krips. Tried different usb port but different usb port not even recognizes the devices. I dont think changing the cable will work i jist used h same cbl that has been working w my previois phone. My..this is the most f-d phone i have ever used in my life.
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Click to collapse
Well I too faced the same problem with my old usb cable that worked on my returned Captivate. Well didn't work on this one. Changing the cable worked like charm. Still I don't know why it worked with new usb cable and not with old one.
Sent from my GT-P7510 using xda premium
krips2003 said:
Well I too faced the same problem with my old usb cable that worked on my returned Captivate. Well didn't work on this one. Changing the cable worked like charm. Still I don't know why it worked with new usb cable and not with old one.
Sent from my GT-P7510 using xda premium
Click to expand...
Click to collapse
It has to be something with voltage. My Samsung USB cable (the one that came with the phone) worked just fine with my old computer. When I upgraded my computer, the cable no longer worked.
I did notice that if I plugged it into a USB hub instead of directly into the Mac, then the phone mounted...but the connection was slow and it dropped all the time, so it was basically unusable.
@guyenxda000...try a different cable before you decide it's not going to work. It actually might.
Okay, I had alternative cable in my car and brough home now i can connect. Now, phone is recognized if I choose kite usb mode, and can access sdcard if i choose usb. but still it is not responding to one-root-click application i mentioned earlier. is it not supposed to work with the newer captivates? if not, anyone knows an app to root it? Thanks,
guyenxda000 said:
Okay, I had alternative cable in my car and brough home now i can connect. Now, phone is recognized if I choose kite usb mode, and can access sdcard if i choose usb. but still it is not responding to one-root-click application i mentioned earlier. is it not supposed to work with the newer captivates? if not, anyone knows an app to root it? Thanks,
Click to expand...
Click to collapse
First, make sure you're not mounting the phone before trying to root it. Make sure USB debugging is turned on, then plug in the phone and just leave it like that. The root process won't run if you have the SD card mounted. Also, make sure you have the latest drivers. Then run your one-click root.
I used SuperOneClick on mine and it worked the first time. My build is an 1101, so newer phones might not be supported. I have no idea if it makes a difference or not.
Dude thx for ur effort for help. But all ur instructions seem to imply i am doing first time. If u read thru this post i already done successfully with my older version phone which means i must have followed all the steps u described. if u really meant to hlp can u clarify build 1101 u kentioned? If u do that it cn help me someway. Thx
okay lot of progress yesterday, but hit a roadblock.
changed new cable, i had to put the phone into debuggin mode, which I forgot. Now I tried one-click-root app, it does put the phone into recovery mode, but still fails to root saying e-signature verificaiton failed or something.
went through a hard manual way:
copied the rageagainstthecage-arm5.bin into sdcard.
supposedly that should open the terminal emulator in super user mode so that i can mount the /dev/block/st19 into /system as a RW mode, which enables me to copy the other files such as superuser.apk into /system/app folder.
Howeer rageagainstthecage-arm5.bin does not seem to do the job. instruction says after 'spawn child' message restart the terminal emulator which should have turned into # command prompt rather than $. I believe # means enabled to do a root privileged stuff like remounting /system folder. Anyone has hit this roadblock? Thanks,
Hi there,
Longtime lurker and I wanted to post this in the development thread but the post counter wont let me but I am hoping someone might be able to help.
I am running Nik_Project_X and it seems I have developed a problem with my USB connection. Now, I have done a search and scoured the internet and the threads that sound similar don't seem to have a resolution.
When I plug in the USB cable, I get no promt on the phone to choose the connection, my (Win7 Home) PC pops up the unrecognized device message and in device manager the item is listed under USB as Unknown Device.
I have uninstalled all HTC Sync / Android SDK / Adobe Air and reinstalled the drivers a number of times and always the same result. I have made sure my Norton Antivirus / firewall is off. USB Debug is on and Fastboot is off. I've tried updating the drivers and pointing to the folder but I just get told that the drivers are the right ones and up to date?!
The phone wont mount in recovery either and I am basically at a loss... other than this issue the phone seems to work perfectly. Im thinking I should just change my ROM but thought I would ask here just in case anyone had the same problem or a simple fix?
Thanks guys! *crosses fingers*
I've had this issue, it was a hardware problem though. any chance your USB port is broken? try pulling the cable towards you with the screen facing you.
Try cleaning the USB port
Worked for me!
Sent from my HTC Incredible S using XDA Premium HD app
jwils96 said:
I've had this issue, it was a hardware problem though. any chance your USB port is broken? try pulling the cable towards you with the screen facing you.
Click to expand...
Click to collapse
JELLYZ said:
Try cleaning the USB port
Worked for me!
Sent from my HTC Incredible S using XDA Premium HD app
Click to expand...
Click to collapse
Ah-ha! Thanks both. This seems to have done the trick. I have been tearing my hair out so I really appreciate you taking the time to reply.
So I've run into a weird issue that was happening with my Atrix HD the last few days of its life too and now over to the note on my laptop.
I know this is probably a more computer specific problem, as it's recognized on my desktop but I'm running outta ideas here so maybe someone can help?
I've been flashing and rooting and all that jazz since android was released so I know how to work it and my thinkpad was accepting mtp/android connections as recently as september. I unlocked my Atrix HD bootloader and all that but couldn't get the phone to accept the twrp so eventually I just gave up because it was just a stop gap phone.
But now with my new Note 3, I can plug the phone to the laptop and it'll charge but it doesn't bring up the MTP notification (all my androids do this now)
I've checked device manager, it's not even an unknown device in the list..so weird.
Anyone run into this issue before? I know it's not really phone specific but yeah.
thanks in advance
Are you using it on a USB 3.0 port? My home pc only recognizes mine if it's plugged into USB 2.0. Fought this same fight last night myself. Good luck.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
Do you guys have BC 1.1 enabled on your machines? If so that's why the 3.0 port doesn't work.
Sent from my SAMSUNG-SM-N900A using Tapatalk 5
to both of you, my thinkpad (for some awful reason) doesn't have usb 3.0, so no there isn't any USB 3.0 issues.
Literally plug it into my laptop, and nothing. no response from the computer at all not even in device manager, just starts charging as if the phone was plugged into a low voltage socket or something.
baffling.
works absolutely fine on my desktop, but I don't have all my adb and sdk tools set up the way I like them on there.
I have no idea.
ERR edit that it just started working :/ weirdd
Verizon note 3 here - same issue.
Do you guys have any programs that's suppose to charge devices faster with usb? It has to be software related on your laptop
Sent from my SAMSUNG-SM-N900A using Tapatalk 5
To everyone with this problem, you have to specifically download the Note 3 drivers from Samsung
samsung.com/us/support/owners/product/SM-N900VZWEVZW
I was having the same problem, but now both Kies and manual usb file transfer work perfectly on Windows 8
I have same problem here as well ?? its not reconizing my phone in usb 3.0 and i have the newest drives as well for note 3 gn 9005
got it working
Had the same problem after trading in handset,maybe there is some kind of hardware identifier messing things up for usb?
I removed (uninstalled and deleted) drivers for usb, including for hub then reinstall hub drivers followed by reinstall driver option in Kies3 to install samsung drivers. This got everything working.
Panikos said:
Had the same problem after trading in handset,maybe there is some kind of hardware identifier messing things up for usb?
I removed (uninstalled and deleted) drivers for usb, including for hub then reinstall hub drivers followed by reinstall driver option in Kies3 to install samsung drivers. This got everything working.
Click to expand...
Click to collapse
I disable fast usb 3.0 charging in the BIOS..Now it works.
---------- Post added at 05:52 AM ---------- Previous post was at 05:51 AM ----------
pachi72 said:
I disable fast usb 3.0 charging in the BIOS..Now it works.
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Click to collapse
PEOPLE DISABLE FAST 3.0 USB CHARGING IN YOUR MOBO BIOS..IT WORKS FOR ME NOW>:highfive:
NOOOO its easy! thats too much work. All you have to do is dial *#0808# and click mtb+adb and that should solve the problem for everyone. If that doesn't click on something else lol but thats what I did.
Hope this helps someone :good:
Android3220 said:
NOOOO its easy! thats too much work. All you have to do is dial *#0808# and click mtb+adb and that should solve the problem for everyone. If that doesn't click on something else lol but thats what I did.
Hope this helps someone :good:
Click to expand...
Click to collapse
Your going to mess your phone up some kind of bad playing with those settings if you don't know what your doing. Also please don't recommend doing any of that without a trustworthy source because you can cause another person to mess up their phone as well.
The Note 3 does NOT support BC 1.1. That's what "Fast Charge" or whatever they call it is. Your phone will not use that connection so there is no workaround, just disable the BC 1.1 function.
Agent said:
Your going to mess your phone up some kind of bad playing with those settings if you don't know what your doing. Also please don't recommend doing any of that without a trustworthy source because you can cause another person to mess up their phone as well.
The Note 3 does NOT support BC 1.1. That's what "Fast Charge" or whatever they call it is. Your phone will not use that connection so there is no workaround, just disable the BC 1.1 function.
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Click to collapse
Yes I stand corrected however I always mess with these settings in order to unlock 90% of the gsm galaxy lineup. This is just a different way of mounting your phone to the computer at least that is what I was told and have been doing for a while. I have tried all the methods on the note 3 and so far no problem. I have been using my phone like this for a while without any hiccups and I had this usb problem since day one on my SAMSUNG laptop so I tried this method which worked. You can easily switch back to the same setting but once again you might be right about the messing up your phone part. FYI MTP just stands for media trasnfer protocal I think so I went with it after a little research.
Just letting everyone know what worked for me no harm done
Android3220 said:
Yes I stand corrected however I always mess with these settings in order to unlock 90% of the gsm galaxy lineup. This is just a different way of mounting your phone to the computer at least that is what I was told and have been doing for a while. I have tried all the methods on the note 3 and so far no problem. I have been using my phone like this for a while without any hiccups and I had this usb problem since day one on my SAMSUNG laptop so I tried this method which worked. You can easily switch back to the same setting but once again you might be right about the messing up your phone part. FYI MTP just stands for media trasnfer protocal I think so I went with it after a little research.
Just letting everyone know what worked for me no harm done
Click to expand...
Click to collapse
I tried installing the drivers from samsung with no luck and then tried this and no luck either. GOD DAMNIT! Why is google making it harder and harder to do this ****? Why can't it be as simple as moving files to another other usb drive like it used to be.
IT works!!it actually works..
what i did was,,download kies 3,supported kies for note 3, and go to Tools tab, and see the option "reinstall device driver" dont unplug your note 3,,and voila!!just wait a while, and see how the kies recognize ur note 3..:laugh:
Android3220 method works for me using Note 3, Windows and Kies. Thank ypu.
Panikos said:
Had the same problem after trading in handset,maybe there is some kind of hardware identifier messing things up for usb?
I removed (uninstalled and deleted) drivers for usb, including for hub then reinstall hub drivers followed by reinstall driver option in Kies3 to install samsung drivers. This got everything working.
Click to expand...
Click to collapse
Do you plug it in USB port 3.0 or in 2.0? Mine, either port are not working
Try using a USB hub,,, 2.0 or 3.0.... this will work......
Go to device manager then to USB find the Samsung driver uninstall. Plug your note 3 in then your system will see your note 3 and reinstall your drivers. Then your good to go.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Pullback said:
Do you plug it in USB port 3.0 or in 2.0? Mine, either port are not working
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Click to collapse
From what I remember I had tried both and neither worked before re-installing as described