Database Develop

Speakers Crackle

I got my One today and went to show my wife the awesome sound, put on a youtube video and it crackles. Sound all the way up, beats on, crackles and pops. Very noticeable. Play a song not on you tube and the crackles are still there but softer. Anyone else have this problem? Hardware problem? Do I send it back?

toadkiller said:
I got my One today and went to show my wife the awesome sound, put on a youtube video and it crackles. Sound all the way up, beats on, crackles and pops. Very noticeable. Play a song not on you tube and the crackles are still there but softer. Anyone else have this problem? Hardware problem? Do I send it back?
Click to expand...
Click to collapse
There was a very minor crackle on max volume on the unit I tested but only when parts were playing with extremely deep bass. If this is happening all the time it could be a bad connection and I was ask for an exchange. This should go without saying but you were playing a 1080p clip on youtube for the best audio quality?

Darkendvoid88 said:
There was a very minor crackle on max volume on the unit I tested but only when parts were playing with extremely deep bass. If this is happening all the time it could be a bad connection and I was ask for an exchange. This should go without saying but you were playing a 1080p clip on youtube for the best audio quality?
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Click to collapse
Thanks, I called sprint this morning and they are sending a new phone, pretty painless process. I got to pick black as it is in stock now instead of silver.
I had unlocked it already so I will have to lock it and hope they dont say anything.

toadkiller said:
Thanks, I called sprint this morning and they are sending a new phone, pretty painless process. I got to pick black as it is in stock now instead of silver.
I had unlocked it already so I will have to lock it and hope they dont say anything.
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Click to collapse
Glad I sent it back and got a new one. Night and day difference with the speakers. I also got black instead of the silver. I like the black a ton better as well.

nice that sprint sent a replacement without hassle.
did your crackle happen with beats audio off? i've been reading the crackle is software related? if not, i'd like to exchange mine as well.

Im having the same issue with my One. But it is only on the YouTube App.
Sent from my HTCONE using xda app-developers app

JOSE89178 said:
Im having the same issue with my One. But it is only on the YouTube App.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Mine did it with beats off and on. It is most noticeable on the youtube app, or going to you tube through a browser. But if you listen close enough and play a song that is on your phone youll hear the crackle also. Sprint accepted it back with no hassle. I am so glad I returned it cause that would have bothered me for the life of the phone. Just call sprint and exchange it.

This only happens to me occasionally while using the YouTube app. The crackles are usually few and far apart and typically stop if you leave the screen alone and just let it play. My theory is that it's due to some kind of issue with the streaming or compression. To test this, I downloaded a 1080p .mov movie trailer to my phone and played it using MX Player. Watching the exact same trailer on YouTube, I heard the occasional crackle, but didn't hear a thing while playing the .mov file.

I noticed occasional crackle while using the you tube app. Seems to occur more while tapping the screen to bring up on screen controls during a video. Downloaded media doesn't seem to be an issue. Prob just a software issue hopefully it's fixed with an update.

Are you guys getting this problem with Pandora or mp3s played in the music player? Is it a crackle or more a stuttering/crackle?

Just a note guys, it's unlikely that it's a broken speaker, because if it was, you'd KNOW. It'd crackle a LOT, loudly, and you'd have a hard time even understanding voice.
It's probably a software issue with the amplification being just a touch too high.

toadkiller said:
I got my One today and went to show my wife the awesome sound, put on a youtube video and it crackles. Sound all the way up, beats on, crackles and pops. Very noticeable. Play a song not on you tube and the crackles are still there but softer. Anyone else have this problem? Hardware problem? Do I send it back?
Click to expand...
Click to collapse
beats sound effects do not work well on low quality sound, turning it off will get rid of the hissing/crackling sound.

I also hear crackling noices but only within the YouTube app,Pandora sounds perfect...I haven't tried playing music from the memory since I don't have any at the moment. Anyone wonder what it could be?
Edit....I've noticed that if I turn off hd ,the cracking goes away immediately... Maybe it has to do with buffering while in hd?

Bump...any updates on this?

Massive Sound distortion while listening to music

Hi guys,
since my Nexus 4 days I am always facing the same issue of massive sound distortions while listening to music. The same holds true for my Nexus 7 (2013) and bow the nexus 6.
When playing music (e.g. Via Spotify or poweramp) the music stutters including horrible sounds similar to a broken venyl as soon as I put a little bit of load on the cpu. While on my Nexus 4 the problem was also there when the screen was of or even during phone calls the latter is fine on the n6.
I have tried all kind of kernels, schedulers and governors, but i can't make this go away at all.
It's weird that I have the same problem on all my Nexus devices. Since I do not read about others having this issue I guess I must do something wrong.
Does anyone have an idea?
Merry Christmas ?!

Dabarr said:
Hi guys,
since my Nexus 4 days I am always facing the same issue of massive sound distortions while listening to music. The same holds true for my Nexus 7 (2013) and bow the nexus 6.
When playing music (e.g. Via Spotify or poweramp) the music stutters including horrible sounds similar to a broken venyl as soon as I put a little bit of load on the cpu. While on my Nexus 4 the problem was also there when the screen was of or even during phone calls the latter is fine on the n6.
I have tried all kind of kernels, schedulers and governors, but i can't make this go away at all.
It's weird that I have the same problem on all my Nexus devices. Since I do not read about others having this issue I guess I must do something wrong.
Does anyone have an idea?
Merry Christmas ?!
Click to expand...
Click to collapse
Turn your EQ down or master volume down.
Or try flashing the zip for stock volume on your N6 i made a few days back - http://forum.xda-developers.com/showpost.php?p=57678105&postcount=77

Hi. Thanks for your help. I tried to follow your advice, but unfortunately it didn't help. It's not related at to my volume at all. Also I didn't tinker with EQ etc. all.
I also did a clean flash with stock kernel and just tried spotify. Same thing happened.
This is really weird since it's affecting all my Nexus devices and no one else seems to have that problem though.

Dabarr said:
Hi. Thanks for your help. I tried to follow your advice, but unfortunately it didn't help. It's not related at to my volume at all. Also I didn't tinker with EQ etc. all.
I also did a clean flash with stock kernel and just tried spotify. Same thing happened.
This is really weird since it's affecting all my Nexus devices and no one else seems to have that problem though.
Click to expand...
Click to collapse
Is it your headphones?

What music? Is it the same files across devices? That'd where I would start. If it's any and all music then who knows.. What app are you using....?

If it's persistent across multiple devices, the problem is most likely either your headphones or the quality of your music files. You could test this by listening to an album you have in both the format you have now and a higher quality (like FLAC) and see if there is a difference. Also, if you are editing your mixer_path's and/or using a sound modification, lower standard audio will have some distortion sounds depending on how high you set the numbers.
My setup is:
RHA 10TI Hi-fi NR earbuds
High quality music files (FLAC, etc. nothing below 320 if in lossy format)
HP and RX's set to 30 and 94, respectively
Hope this helps you out.

Hey guys, thank's for all your answers and I'm sorry for my late response. I am using spotify as my daily music app. But the problem also occurs on YouTube or regular mp3s using poweramp with different quality files. It can't be the headphones actually, because i have the same distortions when using the phone speakers. I haven't tried flac files though.
I am still somewhat clueless about that. I was thinking about a rma of the n6 but then why would it be the same problem on all 3 devices. Hmpf.
Thanks very much for your help!

I have the same problems with my phone no matter what app I use and when I'm on the phone to where no one can hear me. I rma mines this week and it was overnight shipping label from Motorola. So they will have my device this Friday 2/15. They told me I will receive a new phone in return. To be honest I didnt have this problem until I updated to 5.0.1

Hmm, I really do not want to do a rma though. What I have realized is that YouTube Videos also freeze for a milisecond as well as soon as the sound distortion 'kicks' in. Seems as this really is related to the cpu not bring able to handle the 'load'.

I flashed Euphoria rom http://forum.xda-developers.com/nexus-6/development/rom-euphoria-os-beta-0-3-t2954615 and now problem is gone. No distortion sound anymore.

[Q] Music pauses intermittently

Hey everyone, ever since the first Lollipop update, I've noticed that whenever I listen to music, the music player would pause itself seemingly at random. This has happened with Google Play Music and Spotify, and I tested the Walkman app with the same results. It's not due to accidental headset control presses either, as I've run into the issue just using the phone's speakers. It's quite annoying, and I was wondering if anyone else had this issue. A quick search turned up mostly Bluetooth-related problems, or headphone jack issues, but nothing quite like this. Any help or pointers in the right direction would be appreciated. Thanks!

Happens to me to. Headphones plugged in and not. Google play music and pocket casts.

Schize said:
Hey everyone, ever since the first Lollipop update, I've noticed that whenever I listen to music, the music player would pause itself seemingly at random. This has happened with Google Play Music and Spotify, and I tested the Walkman app with the same results. It's not due to accidental headset control presses either, as I've run into the issue just using the phone's speakers. It's quite annoying, and I was wondering if anyone else had this issue. A quick search turned up mostly Bluetooth-related problems, or headphone jack issues, but nothing quite like this. Any help or pointers in the right direction would be appreciated. Thanks!
Click to expand...
Click to collapse
i had this issue on miui v5 rom but it is fixed on miui v6...so it is related to rom problem...do a factory reset..even if it doesnt works use greenify to kill the backround running apps...it may also cause that issue...try it..hope this helps
HIT THANKS BUTTON IF ITs HELPED

Galaxy Note 5- Audio Spikes When Playing VBR Audio Files

Audio spikes when playing VBR audio files
Heya, first time poster here.
I've noticed that my Note 5 can't properly play audio files with a variable bitrate (So far I've only tested mp3 v0). It's totally random, but anywhere between a second to a few minutes, you can hear these really annoying popping or skipping sounds, like you were playing it off a scratched up CD. Again, I'm only seeing the issue with mp3 v0 files. Any audio files with CBR don't seem to have this issue. I can tell it's definitely some kind of software issue because of that fact, not to mention it happens with both the built-in speaker and through the headphone jack.
I've tried multiple audio files, as well as multiple audio playback apps. I've tried restarting the phone, and even a factory reset. I have a feeling that this won't be alleviated by simply exchanging the phone for a new one, but if I can't find a solution by the time my two weeks are up, I'll probably end up just turning it in anyway.
EDIT: Forgot to mention, I've also tested those same audio files on a Galaxy S3 and S5. Neither phones had any apparent issue with playback.
If anyone out there is willing to test it out on their Note 5, I'd really appreciate it.

So I just exchanged my phone for a new one, and I'm still experiencing the same issue. Surely SOMEBODY out there has noticed this problem by now?

You're not alone I'm experiencing the same issue. I'll be testing the same files on my girls phone since she has the same one to see if its a universal issue with the device. Hope there's a solution found soon.

EDJE14 said:
I've noticed that my Note 5 can't properly play audio files with a variable bitrate (So far I've only tested mp3 v0). It's totally random, but anywhere between a second to a few minutes, you can hear these really annoying popping or skipping sounds, like you were playing it off a scratched up CD.
Click to expand...
Click to collapse
First of all, thanks heaps for your post. I have the same issue.
I noticed the popping this morning and spent the day dreading having to send the phone back. Your post reassures me the problem is not just my unit.
I'll do some more investigation later as to exactly what works and what doesn't. For now, I have an MP3 that reliably 'pops' at the same place every time and a FLAC version of the same song does not pop. I'm assuming a software update will fix ...

Confirming chirps/clicks/pops/cracks audio issues during VBR files playback using either the pre-supplied Google Music or Google Player download - BlackPlayer on Samsung Galaxy Note5 SM-N920C.
Build version: LMY47X.N920CXXI1AOH6
Kernel version:
3.10.61-5412468
[email protected] #1
Thu Aug 20 21:37:09 KST 2015​
Also confirming no issues using Poweramp (Trial) v2.0.10-build-581-play.

Same issue here. Has anyone found a way around this?

I2eaper said:
Same issue here. Has anyone found a way around this?
Click to expand...
Click to collapse
Read 1 post above yours. Last line.

Shame that the only workaround seems to be using Poweramp. I download/stream files off Subsonic and prefer to use that player for convenience as it downloads one track ahead of where I'm at, rather than needing to pre-load or download it all and then play to poweramp.
Guessing there's no fix for this yet aside from Poweramp?

I have the Note 5 from Verizon and mine does the same exact thing. I'm so annoyed I'm almost thinking of swapping it for a dreaded iPhone. I don't feel like re-ripping my 500+ cd catalog because my phone can handle VBR. C'mon Samsung... with all the useless features you cram into the phone you can't handle VBR MP3s?

goldenmonkey1 said:
...
Guessing there's no fix for this yet aside from Poweramp?
Click to expand...
Click to collapse
Use the free app VLC. Works fine for all VBR etc.

i have same issue even youtube and spotify or samsung music. this is so boring. does anybody have a solution ?

Galaxy Note 5- Audio Glitches When Listening To Music

Audio issue - please help
I just bought the note 5 from tmobile 4 days ago. It's an amazing phone, however I am having an issue with the audio. I'm not sure if it's something internal or if my earphones are broken. Basically when I play music through my earphones, the song plays normally. But at random moments I can hear random noises. The noises come in at random moments in the song.
I noticed this pretty soon, but didn't make much of it at first. Now, on my bus ride to school it's finally gotten to a point where I can't take it. The music gets warped for like a millisecond, but that happening multiple times in a song just got a bit too much.
I have not checked if this happens when using the speakers or using another pair of earphones. I'm using the pair that came in the box. As I said I'm on the bus, so I can't blast music through my speakers. However I was playing music yesterday through speakers in my room and now that I think about it I didn't notice any warping. When I get to school I'll borrow someone's earphones to see if my pair is just broken.
But yeah are any of you having this problem? It's a big deal cause I listen to music a lot through my earphones.

Love your thread, man. This happened to me too but I wasn't 100% sure and I couldn't reproduce it. Now I know it's a problem. I just hope it's on everyone's Note5 too because then it would be a software problem that'll disappear soon. Otherwise we may have to go for exchanges. What ROM are you on? I'm 100% stock N920CXXU1AOH2.

KarimSalloum said:
Love your thread, man. This happened to me too but I wasn't 100% sure and I couldn't reproduce it. Now I know it's a problem. I just hope it's on everyone's Note5 too because then it would be a software problem that'll disappear soon. Otherwise we may have to go for exchanges. What ROM are you on? I'm 100% stock N920CXXU1AOH2.
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Click to collapse
100% stock with no root N920TUVU1BOH4
Really hoping this is a software issue..

I just registered to say I'm having the same exact issue when listening to music through the headphone jack no matter if I use headphones or the Aux input in my car. I hope this is a software issue and gets fixed soon.

I haven't seen this issue yet but I havent been listening to much music lately anyway. Will check it and get back. I am more concerned about the S-Pen sensitivity issue. Also started a thread for it here
http://forum.xda-developers.com/note5/help/samsung-galaxy-note-5-s-pen-sensitivity-t3205683

It was happening to me on stock not rooted with Bluetooth and pandora. It was only happening with WiFi on but I haven't noticed it since I'm rooted on custom kernel and rom

I think it happens only on certain frequencies because when I listen to podcasts I never have the issue.

Yes I'm having the same problem when playing music through the auxiliary port or the phone's speaker it's self. Randomly sounds like someone has the hiccups in the background. Have you found a fix?
---------- Post added at 03:14 PM ---------- Previous post was at 02:56 PM ----------
CultRoger said:
I just bought the note 5 from tmobile 4 days ago. It's an amazing phone, however I am having an issue with the audio. I'm not sure if it's something internal or if my earphones are broken. Basically when I play music through my earphones, the song plays normally. But at random moments I can hear random noises. The noises come in at random moments in the song.
I noticed this pretty soon, but didn't make much of it at first. Now, on my bus ride to school it's finally gotten to a point where I can't take it. The music gets warped for like a millisecond, but that happening multiple times in a song just got a bit too much.
I have not checked if this happens when using the speakers or using another pair of earphones. I'm using the pair that came in the box. As I said I'm on the bus, so I can't blast music through my speakers. However I was playing music yesterday through speakers in my room and now that I think about it I didn't notice any warping. When I get to school I'll borrow someone's earphones to see if my pair is just broken.
But yeah are any of you having this problem? It's a big deal cause I listen to music a lot through my earphones.
Click to expand...
Click to collapse
Yes I'm having the same problem when playing music through the auxiliary port or the phone's speaker it's self. Randomly sounds like someone has the hiccups in the background. Have you found a fix?

From what I've come across, it seems like an issue with VBR MP3 files. I was able to fix it using Poweramp as my music player, as it uses a different audio processor than the stock Samsung one.
Also, the update released a few weeks ago also seems to have fixed the issue.

I had the same issue in the older firmware of my Note 5 920I. The latest update OJD fixes the problem. Not facing anymore glitches now. It's definitely a software bug and has been solved by Samsung. Please update your device normally. No root required.

Use Don't Pause
There's an app called don't pause. What it does is when youre listening to streaming music that when you get a notification that you wont get the gap in space (pause) in the music. The paid version removes ads. Ive been using it since the KitKat days with my Note 3 and it works well.

Radio
can I add radio app to not 5 ?

I face audio prob too. Note5 no root, stock 5.1.1.
When I feed digital signal to ext. dac, if use Scale up 385khz then pop and click happen (i use Neutronmp).
When scale up 88khz this phenomenon reduce and when no scale up used, sound is smooth.
Also hf player upscale to 192khz is ok.
Note2 and Lenovo A7-30 and S4 is okay when do the same thing with same neutronmp version.
No solution till now

Depending on if the issue is with your actual audio or if its coming from the music player will be two different things. I always recommend doing a quick restart on your phone or trying to leave it off for a little bit if its having any issues. Usually this will work if there is an overheating issue. You should also try doing an update which can fix problems in the software. If its with your actual music player then these are some of the best music players for the galaxy note 5 hands down https://fliptroniks.com/best-music-app-for-galaxy-note-5/

Having the same issue on Note 5 which I bought on 7/21/2017

CultRoger said:
I just bought the note 5 from tmobile 4 days ago. It's an amazing phone, however I am having an issue with the audio. I'm not sure if it's something internal or if my earphones are broken. Basically when I play music through my earphones, the song plays normally. But at random moments I can hear random noises. The noises come in at random moments in the song.
I noticed this pretty soon, but didn't make much of it at first. Now, on my bus ride to school it's finally gotten to a point where I can't take it. The music gets warped for like a millisecond, but that happening multiple times in a song just got a bit too much.
I have not checked if this happens when using the speakers or using another pair of earphones. I'm using the pair that came in the box. As I said I'm on the bus, so I can't blast music through my speakers. However I was playing music yesterday through speakers in my room and now that I think about it I didn't notice any warping. When I get to school I'll borrow someone's earphones to see if my pair is just broken.
But yeah are any of you having this problem? It's a big deal cause I listen to music a lot through my earphones.
Click to expand...
Click to collapse
Hey Guys,
I am also experiencing the same issue when listening to music via the headphone jack. Something that I noticed was, when the screen is switched on, it works perfectly. As the screen is switched off, the music gets warped and scratched.
Anyone found a solution for this problem?