Help required - One (M7) Q&A, Help & Troubleshooting

Dear All,
I have bought HTC ONE few weeks back. It was working fine but from few days its battery is behaving very abnormally, I charge it to 100% and with in few hours (5or6) it deads and after a restart it again shows 85% and keeps on doing this practice with regular intervals of 3 to 4 hrs untill it's completely finished. I am very much upset, I had reset to factory settings but no improvement. Please help to resolve this issue.
SOFTWARE NUMBER: 1.29.401.13
ANDROID VERSION: 4.1.2

Update your software, factory reset or flash a stock RUU
Sent from my HTC One using xda app-developers app

handman29 said:
Update your software, factory reset or flash a stock RUU
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Thanks for your reply, but where could i get stock RUU.

Have you checked to see if you have system updates?settings>about>check for updates...if not factory reset your device...see if that fixes it first
Don't forget to hit thanks if I helped!

handman29 said:
Have you checked to see if you have system updates?settings>about>check for updates...if not factory reset your device...see if that fixes it first
Don't forget to hit thanks if I helped!
Click to expand...
Click to collapse
Yes, Have checked but no updates, It says there is no updates for your phone, Have already done factory reset but no improvement

LAALLA said:
Yes, Have checked but no updates, It says there is no updates for your phone, Have already done factory reset but no improvement
Click to expand...
Click to collapse
You need to tell us what carrier you are on and what version of the phone you have.
It sounds to me like there is a problem with the hardware, assuming you are stock ROM. If so, return it under warranty.

stevedebi said:
You need to tell us what carrier you are on and what version of the phone you have.
It sounds to me like there is a problem with the hardware, assuming you are stock ROM. If so, return it under warranty.
Click to expand...
Click to collapse
It's sim free, ROM IS 1.29.401.13, ANDROID 4.1.2, PN07100

Related

[Q] Just upgraded to the official ICS and now issue!

Hi folks
Just upgraded to ICS using Keis (officical release)
Now for some reason wifi connection seems to wake up the display and i cannot find a
way to resolve this, has anyone got any ideas please?
PS, its as though it drops wifi for a while then when the display comes on its says its
connected to my network...
do a factory reset, if needed a full wipe. i have done on mine.
You can perform full reset by pressing the following code in sequence;
*2767*3855#
ayongkot said:
do a factory reset, if needed a full wipe. i have done on mine.
You can perform full reset by pressing the following code in sequence;
*2767*3855#
Click to expand...
Click to collapse
Thanks, this cured your issue i take it?
DON'T do a factory wipe on official ICS! http://forum.xda-developers.com/showthread.php?t=1633938
ayongkot said:
do a factory reset, if needed a full wipe. i have done on mine.
You can perform full reset by pressing the following code in sequence;
*2767*3855#
Click to expand...
Click to collapse
You think ics bug is a myth? Interesting... Anyways be carefull doing that on ICS.
Sent from my GT-N7000 using Tapatalk 2
I did an "Factory data reset" before and straight after i upgraded to the official UK ICS , and i have had no problems.
John.
Dragooon123 said:
DON'T do a factory wipe on official ICS! http://forum.xda-developers.com/showthread.php?t=1633938
Click to expand...
Click to collapse
Gps isn't working on mine after the update.
and battery is draining like anything!
Edit: Gps prob resolved aftr hard reset
Sent from my HTC Wildfire S A510e using XDA
Tinderbox (UK) said:
I did an "Factory data reset" before and straight after i upgraded to the official UK ICS , and i have had no problems.
John.
Click to expand...
Click to collapse
I did the same and no issues. Battery is good and rom is smooth
Sent from my GT-N7000 using xda premium
I finished the upgrade about 11pm last night, and my note was in deep sleep all night, and used very little power, I have not yet had a chance to test the gps, camera, ect.
EDIT : gps and camera seem fine.
John.
indie said:
I did the same and no issues. Battery is good and rom is smooth
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
TGhread moved
Questions belong in Q&A.
I did the factory wipe and and now all is fine again thanks peeps
Well, i thought it was ok, but its still doing it, why does the wifi wake up the screen?
As far as i can tell it only does it when attached to a power source, i.e. AC or USB
I have the same apps installed as per the original firmaware and it was fine....
After ICS update GPS has taken long time to fix first time and only it has locked at outside in open sky. After that GPS working good. only it is taking 10 seconds to fix even inside the building.

[Q] HTC Incredible S keep rebooting

i'm a singapore user of a HTC Incredible S...
my phone is rooted and its on custom rom(vivo_signed_WWE_4.14.405.2_ICS_SENSE36_4) since the 1ist day i got it...
i have use this phone for about 4 months everything works ok... but i dunno y when this morning when i wake up my phone just keep rebooting...
i left it on my computer desk i didn't do anything to the phone and it just reboot automaticly and in 1 hours time it reboot every 5 to 10 mins...
when i manage to use the phone, i try use the internet by wifi it reboot itself less than 5 mins... but sometime nothing happen when using the internet...
can someone help me with this problem... thnx....
SORRY FOR MY BAD ENGLISH.....
are you sure you did a complete wipe before installing the rom
by complete wipe i mean wipe data,cache,dalvik cache and battery status
try installing the rom again from recovery by wiping all partition except sd-card (always do that before installing any new rom) see if that helps\
and please provide complete info about your phone (like htcdev unlocked/s-off etc)
rhlmhrtr said:
are you sure you did a complete wipe before installing the rom
by complete wipe i mean wipe data,cache,dalvik cache and battery status
try installing the rom again from recovery by wiping all partition except sd-card (always do that before installing any new rom) see if that helps\
and please provide complete info about your phone (like htcdev unlocked/s-off etc)
Click to expand...
Click to collapse
i not sure what has my phone been done... the info i post is all i know... and i did not do anything about the rom or firmware since the day i have it... as i say, i use the phone for 4 months everything ok... but just dunno y and dunno what happen, my phone reboot crazy by itself on the day i post my phone problem...
try factory resetting your phone from setting hope that helps....
rhlmhrtr said:
try factory resetting your phone from setting hope that helps....
Click to expand...
Click to collapse
i did try factory reset but still the same... or should i try install other rom???
destiny1984316 said:
i did try factory reset but still the same... or should i try install other rom???
Click to expand...
Click to collapse
But first what is the status of your phone? As in, is it s-off or s-on. You can find out by switching off you phone. Wait for a few seconds. Then hold volume down and the power button until you boot into the bootloader. Paste the info here.
Sent from my Incredible S using xda app-developers app
InsertDumbNick said:
But first what is the status of your phone? As in, is it s-off or s-on. You can find out by switching off you phone. Wait for a few seconds. Then hold volume down and the power button until you boot into the bootloader. Paste the info here.
Sent from my Incredible S using xda app-developers app
Click to expand...
Click to collapse
VIVO PVT SHIP S-OFF RL
HBOOT-6.13.1002
RADIO- 3805.04.03.12_M
eMMC-BOOT
Well I guess you can go ahead and flash a new rom. I suggest ARHD. It's a streamlined stock experience. Follow the instructions and install.
http://forum.xda-developers.com/showthread.php?t=1088498
Sent from my Incredible S using xda app-developers app
InsertDumbNick said:
Well I guess you can go ahead and flash a new rom. I suggest ARHD. It's a streamlined stock experience. Follow the instructions and install.
http://forum.xda-developers.com/showthread.php?t=1088498
Sent from my Incredible S using xda app-developers app
Click to expand...
Click to collapse
is this rom ok???
It's as stable as any rom can ever get.
Sent from my Incredible S using xda app-developers app

[Q] Rooted/s-on. Can I update anything.

Can I install stock recovery and then try to take a ota to update. Will I loose root and will I loose my rom? Will I be able to reinstall a rom or will I need to reroot?
you can try, you shouldn't loose root or anything but once you have unlocked and flashed stuff I doubt stock recovery will like your system enough to take the update. try this http://forum.xda-developers.com/showthread.php?p=53518227
HOW Change ...... ???
Sent from my SM-T217S using XDA Free mobile app
From my understanding, as long as /system is stock, you can install the stock recovery and then take the OTA. Afterwards, you'll need to re-root your phone. Make a backup of your current setup before you get started. Once you've taken the update and get rooted again, you can always restore your backup.
Sent from my HTC device
Magnum enforcer is correct.
Sent from my 831C using XDA Premium 4 mobile app
I will give it a try this weekend and let you know how it goes.
Edit does not work but thanks for helping me.
Must be the fact that I am s on. We need that s off before we can do anything as far as updating
This one is tricky. I flashed the stock rooted rom from mikmik, I then unrooted and flashed the stock recovery via fast boot. When applying the Ota, it fails because the build.prop is not stock. Comes back with an error like /system/build.prop unexpected.
dilaynie said:
This one is tricky. I flashed the stock rooted rom from mikmik, I then unrooted and flashed the stock recovery via fast boot. When applying the Ota, it fails because the build.prop is not stock. Comes back with an error like /system/build.prop unexpected.
Click to expand...
Click to collapse
I just tried it to and did the same exact thing except I had boot loops as we'll.
when I flashed back to the stock recovery to take the recent OTA, I had a reboot bootloop like every 2-3 minutes, I was ready to throw the phone against a wall, then it hit that I read recently someone else had the same issue, and mentioned a factory reset fixing the issue, yup after a factory reset, the reboot bootloop was gone, I just now rerooted and flashed a backup
sent from HTC M8 using tapatalk
scott_0 said:
when I flashed back to the stock recovery to take the recent OTA, I had a reboot bootloop like every 2-3 minutes, I was ready to throw the phone against a wall, then it hit that I read recently someone else had the same issue, and mentioned a factory reset fixing the issue, yup after a factory reset, the reboot bootloop was gone, I just now rerooted and flashed a backup
sent from HTC M8 using tapatalk
Click to expand...
Click to collapse
But after all that we're you able to update the radio and second did it fix the signal issues?
jdmohn12 said:
But after all that we're you able to update the radio and second did it fix the signal issues?
Click to expand...
Click to collapse
yes, I was able to take the latest OTA, and no, it did not help with my signal at all, my device didn't drop calls or anything, but it has a hard time latching onto lte at times before and after the OTA.......
sent from HTC M8 using tapatalk
Do we know how to get passed the build.prop error?
Sent from my 831C using XDA Free mobile app
this might be a really stupid question (and my first post no less), but does performing a factory reset take me back to stock, unrooted form?
currently i am rooted with S-on, TWRP and Chainfire SU.
i followed a youtube video to root and im basically clueless with regards to doing anything more.
thanks in advance.
Tbaggington said:
this might be a really stupid question (and my first post no less), but does performing a factory reset take me back to stock, unrooted form?
currently i am rooted with S-on, TWRP and Chainfire SU.
i followed a youtube video to root and im basically clueless with regards to doing anything more.
thanks in advance.
Click to expand...
Click to collapse
no, a factory reset will not unroot you, you need to restore a stock backup, then flash stock recovery in fastboot to unroot while s-on
sent from HTC M8 using tapatalk
scott_0 said:
no, a factory reset will not unroot you, you need to restore a stock backup, then flash stock recovery in fastboot to unroot while s-on
sent from HTC M8 using tapatalk
Click to expand...
Click to collapse
Thank you. I saved a stock backup (i think) while rooting so ill see what i can do tonight. fastboot is the white background screen that uses volume buttons to select, right?
Tbaggington said:
Thank you. I saved a stock backup (i think) while rooting so ill see what i can do tonight. fastboot is the white background screen that uses volume buttons to select, right?
Click to expand...
Click to collapse
yes sir, power off the phone completely, hold down power and volume down, select fastboot
sent from HTC M8 using tapatalk
Hey everyone.
I've spent the better of the last three hour scouring the inter webs, Google, and these forums trying to find the answers to my questions - but to no avail (I've found partial answers, but I am afraid a partial answer could lead to a total brick).
Here we go:
I bought one of the first Sprint HTC One M8's through Amazon. Here are the details:
Model: 831C
Android Version 4.4.2
Software Version 1.12.651.17
Unlocked but S-On (Using TWRP)
Naturally, right out of the box I rooted it. However, I did not save the original ROM.
* I want to restore the phone to its original state so I can accept the OTA update and hopefully address the god-awful cell signal.
I've found a lot of stock recoveries online, but none that match 1.12.651.17.
Do I need to find that specific recovery to flash to my phone? Will another one work (e.g. 1.54.654.13)?
I've never worried about saving my stock recovery in the past (been rooting since the HTC Evo days) but it looks like not doing so finally caught up with me.
Thanks in advance.
PS I did find something 1.12.651.17 related here, but how to flash this to my phone (or whether or not it will brick) is beyond me. I've downloaded all 6 files and am waiting to figure out how the heck to get them to my phone.
http://forum.xda-developers.com/showthread.php?t=2736048

Am I covered under warranty?

I've tried everything in my power to fix my phone and nothing is working. I have unrooted and wiped my phone to the best of my ability.
This is my about phone
This is my download mode
Given this, would I be still covered under my warranty
Click to expand...
Click to collapse
EDIT: I think I fixed my problem by restoring a backup I found
Tattered said:
I've tried everything in my power to fix my phone and nothing is working. I have unrooted and wiped my phone to the best of my ability.
This is my about phone
This is my download mode
Given this, would I be still covered under my warranty
Click to expand...
Click to collapse
Not clear what you have done; would help us here to know what steps you've taken then everyone here may have other suggestions. If it's software related and just requires the appropriate flash you might be able to take it to one of the samsung experience centers in Best Buy or you can try their new hangouts support offering and see what they say.
Or just Odin back to NCE. Just leave out the bootloader file or it will fail.
Sent from my SM-G900A using XDA Premium 4 mobile app
thepktrckt said:
Not clear what you have done; would help us here to know what steps you've taken then everyone here may have other suggestions. If it's software related and just requires the appropriate flash you might be able to take it to one of the samsung experience centers in Best Buy or you can try their new hangouts support offering and see what they say.
Click to expand...
Click to collapse
mcnaught82 said:
Or just Odin back to NCE. Just leave out the bootloader file or it will fail.
Sent from my SM-G900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have done a factory restore via system recovery
I have attempted a firmware reset via Odin BUT ODIN DOESN'T WORK http://i.imgur.com/T1gE9Rn.png / http://i.imgur.com/zn4S94a.png.
Tattered said:
I have done a factory restore via system recovery
I have attempted a firmware reset via Odin BUT ODIN DOESN'T WORK http://i.imgur.com/T1gE9Rn.png / http://i.imgur.com/zn4S94a.png.
Click to expand...
Click to collapse
Don't put bootloader in BL space. Then try again.
norbarb said:
Don't put bootloader in BL space. Then try again.
Click to expand...
Click to collapse
See the second image of of Oden where it isn't checked
UPDATE: I FIXED IT ! I found a lost SD card with a backup that I restored and It fixed the problems I was having
I'm just curious. You wasn't using a Mac were you?

I need some help (error) downloading/installing lollipop on my Tab S 10.5

I rooted my tablet awhile back and did all types of things to it to make it that much better but now that lollipop is out I want to update. The problem is that every time i go to update it gives me an error message & says "The operating system on your device has been modified in an unauthorized way. Try downloading software updates using samsung kids on your PC, or visit a customer service center." also I disabled my soft touch keys (back and app switch) and now it won't let me turn them back on which is a huge problem...
The question I have is how can i completely reset my tablet to factory files and settings? CAN YOU PLEASE PROVIDE STEP BY STEP INSTRUCTIONS. I know about hard reset and wipe cache during start up but I feel like theres more. Please help me out on this guys. thanks in advance
From the backup & restore section of the settings you can do a factory reset, this will put back to stock, then you can install the update even with Knox tripped it will then allow you to do an OTA.
tdphotos said:
I rooted my tablet awhile back and did all types of things to it to make it that much better but now that lollipop is out I want to update. The problem is that every time i go to update it gives me an error message & says "The operating system on your device has been modified in an unauthorized way. Try downloading software updates using samsung kids on your PC, or visit a customer service center." also I disabled my soft touch keys (back and app switch) and now it won't let me turn them back on which is a huge problem...
The question I have is how can i completely reset my tablet to factory files and settings? CAN YOU PLEASE PROVIDE STEP BY STEP INSTRUCTIONS. I know about hard reset and wipe cache during start up but I feel like theres more. Please help me out on this guys. thanks in advance
Click to expand...
Click to collapse
I don't believe you can update your software if you have a custom recovery and root.
lynxblaine said:
From the backup & restore section of the settings you can do a factory reset, this will put back to stock, then you can install the update even with Knox tripped it will then allow you to do an OTA.
Click to expand...
Click to collapse
I don't want to do just a factory reset because I'm afraid of my soft touch buttons never coming back on because i can't change the system files because i wont have root anymore and than me being screwed. Also i don't believe a factory reset puts files back into the directory.
maxal said:
I don't believe you can update your software if you have a custom recovery and root.
Click to expand...
Click to collapse
i understand that but I want to unroot and put back all my original files to the default locations like the tablet just came out of the box .
tdphotos said:
i understand that but I want to unroot and put back all my original files to the default locations like the tablet just came out of the box .
Click to expand...
Click to collapse
You will need to download your stock software or the latest Lollipop and install using Odin.
And you will obviously lose root and soft buttons with a factory reset.
If you modified the Generic.kl file there should be a Generic.kl.bak, just replace Generic.kl with Generic.kl.bak and rename that file and set it's permissions to 0644.
Sent from my SM-T805 using XDA Free mobile app
I ended up getting everything to work out and I installed lollipop with no problems, thanks for everyone's help
Sent from my VS985 4G using XDA Free mobile app
tdphotos said:
I ended up getting everything to work out and I installed lollipop with no problems, thanks for everyone's help
Sent from my VS985 4G using XDA Free mobile app
Click to expand...
Click to collapse
Would be greatly appreciated if you can post what you did.
hakunamatata said:
Would be greatly appreciated if you can post what you did.
Click to expand...
Click to collapse
I ended up just downloading a 4.4.2 stock official rom and opened Odin, went and did the normal procedure on to load a ROM. The tablet passed and everything was working smoothly. The good thing was that it didn't erase all my data and apps. it just took off the root and made it like a stock device. then I just updated it with all the normal updates over the air until it was up to the newest one (5.0.2.) and BAM. We in business ?
Sent from my VS985 4G using XDA Free mobile app

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